BigCommerce vs Duda: Comprehensive comparison guide for 2024

Final verdict

BigCommerce and Duda both offer robust platforms, but they cater to different needs and audiences.

• 
  BigCommerce (Overall Grade: 7.9/10)
  
  is a comprehensive ecommerce platform known for its extensive built-in features, advanced SEO tools, and multi-channel selling capabilities. It is ideal for businesses looking to scale their online presence with a focus on ecommerce. When comparing BigCommerce vs Duda, BigCommerce stands out for its powerful ecommerce functionalities, extensive integrations, and superior customer support, making it a strong choice for larger-scale operations.
• 
  Duda (Overall Grade: 7.8/10)
  
  excels in providing a user-friendly interface and a wide range of customizable templates, making it accessible for users of varying technical skill levels. Considering BigCommerce vs Duda, Duda is perfect for smaller businesses, agencies, and designers who need a flexible and intuitive platform for creating professional websites. Its strong design capabilities, ease of use, and reliable hosting make it a great choice for those prioritizing design and simplicity.

Best for ecommerce

Verdict

: BigCommerce is the superior choice for comprehensive ecommerce needs, while Duda is suitable for simpler, smaller-scale online stores.

• 
  BigCommerce
  
  : BigCommerce is a robust ecommerce platform designed for businesses aiming to scale. It offers a wide range of built-in features, including advanced SEO tools, various payment gateway integrations, and multi-channel selling capabilities. With a score of 9.0, it excels in providing a comprehensive solution for serious ecommerce businesses. However, its extensive features might be overwhelming for beginners.
• 
  Duda
  
  : Duda is a versatile website builder with ecommerce capabilities, ideal for smaller stores or businesses looking for a straightforward solution. It offers essential ecommerce features like product and inventory management, payment processing, and SEO tools. With a score of 7.4, Duda is a good choice for those who need a simple, user-friendly platform without the need for extensive customization or scalability.

Best for informational & business websites

Verdict

: When it comes to creating informational and business websites, Duda takes the lead with a score of 8.4, compared to BigCommerce’s 7.5. Duda’s user-friendly interface and extensive customization options make it a superior choice for non-ecommerce sites.

• 
  BigCommerce
  
  : BigCommerce is a robust platform primarily designed for ecommerce, but it can also be used for informational websites. It offers a wide range of customizable templates and built-in features, making it a versatile option. However, its complexity and focus on ecommerce functionalities might be overwhelming for users looking to create simple informational sites. In the BigCommerce vs Duda comparison, BigCommerce is better suited for businesses that might expand into ecommerce in the future.
• 
  Duda
  
  : Duda excels in creating professional and responsive informational websites without the need for coding knowledge. It offers a variety of customizable templates and features, making it accessible for users of all skill levels. Duda’s intuitive interface and design flexibility make it an excellent choice for businesses focused on creating visually appealing and functional informational sites. In the BigCommerce vs Duda debate, Duda stands out for its ease of use and design capabilities.

Detailed comparison

🏆

Winner: Duda.

Duda offers a wider variety of templates and designs, more customization flexibility, and more creative design possibilities than BigCommerce.

BigCommerce offers a variety of design templates for creating ecommerce websites, with a total of 240 themes available. Most of these themes come with up to four styling options, providing users with flexibility in design choices to match their brand’s aesthetic.

BigCommerce Themes

On the other hand, Duda offers a wide variety of templates and designs for its website builder. With over 180 templates to choose from, users have the flexibility to create a website that suits their unique needs and style. The templates are professionally designed and cover various industries, ensuring that businesses of all types can find a suitable option.

Duda Themes

🏆 Winner: Duda

. With a score of 8.4, Duda is praised for its intuitive user interface and a wide range of customizable templates, making it accessible for users of varying technical skill levels. BigCommerce, scoring 7.3, offers a robust platform but may be overwhelming for beginners or small businesses on a tight budget. If ease of use is a priority, Duda is the clear winner in this category.

Learning Resources

🏆 Winner: Tie

. Both BigCommerce and Duda offer a wide range of high-quality learning resources. BigCommerce provides extensive resources including articles, guides, webinars, podcasts, and specific training through BigCommerce University. Duda, on the other hand, offers comprehensive and regularly updated documentation, video tutorials, an active community forum, and structured online courses and certifications.

BigCommerce and Duda both offer ecommerce capabilities, but they cater to different needs and audiences. BigCommerce is a comprehensive ecommerce platform known for its robust set of built-in features, including advanced SEO tools, various payment gateway integrations, and multi-channel selling capabilities. On the other hand, Duda is a website builder that includes ecommerce features, allowing users to create and manage online stores as part of their website.

BigCommerce ecommerce features:

• Unlimited Products
• Streamlined Single-Page Checkout
• Order Management
• Abandoned Cart Recovery
• Marketing and Sales Tools

Duda ecommerce features:

• Product and Inventory management
• Payment processing
• Shopping and Tax settings
• Coupons and discounts
• SEO and Marketing tools
• Analytics and reporting

Ecommerce themes & templates

BigCommerce provides a wide variety of ecommerce templates designed to enhance online shopping experiences and cater to different industries. These templates feature advanced functionalities like quick view, product suggestions, and complex search filters but may require performance optimization for maintaining speed. The selection ranges from free to premium options, ensuring businesses can find a suitable design that aligns with their brand and product offerings.

On the other hand, Duda offers a small variety of ecommerce templates designed to help businesses create professional, responsive online stores. These templates are specifically tailored to support a wide range of ecommerce functionalities such as product catalogs, shopping carts, checkout processes, and payment gateways integration.

Product page customization

In BigCommerce, you can extensively customize product pages to enhance customer experience and improve sales. This includes the ability to create detailed product variants, customize options like custom fields, and upload multiple images or videos for each product.

Duda also allows for detailed product customization. It is possible to easily add variations such as size and color directly from the product management section, defining attributes like small, medium, and large or red, blue, and green. Custom pricing and inventory management for each variation enable setting specific prices, promotional offers, SKU numbers, and inventory levels, facilitating detailed product version management. With the ability to assign unique images and descriptions to each variation, customers receive clear and specific information, enhancing their shopping experience.

Payment processing

When it comes to payment processing, BigCommerce supports over 65 pre-integrated online payment solutions, serving customers across 230 countries with more than 140 currencies, without charging additional transaction fees for using third-party payment gateways. This approach provides merchants with the flexibility to choose the best payment solution for their business needs, including the option for custom integration to cater to specific regional payment preferences.

Duda’s website builder integrates with Stripe and PayPal for payment processing, offering various methods like credit cards and AliPay. While primarily an online store builder, it indirectly supports POS capabilities through these gateways. Duda also allows integration with third-party payment providers for flexibility and supports client billing using Stripe. Overall, it offers comprehensive ecommerce features, including over 30 payment provider integrations.

🏆

Winner: Duda

. Duda, with a score of 8.3, is renowned for its simplicity and user-friendly interface. It offers a drag-and-drop functionality, a wide array of pre-designed templates, and customizable features. Duda’s editor is packed with features to streamline the website creation process, offering responsive design options for different devices, and advanced customization through access to HTML and CSS.

BigCommerce’s editor, scoring 7.9, offers an extensive set of tools designed for creating professional and engaging online stores without requiring coding knowledge. It provides a user-friendly drag-and-drop interface, robust eCommerce capabilities, and customizable templates. However, its depth and the complexity of some features can be overwhelming for true beginners.

Mobile editor/app

🏆

Winner: BigCommerce

. Both BigCommerce and Duda offer mobile capabilities, but they cater to different needs. BigCommerce has a mobile app that provides access to the dashboard, analytics, orders, and the ability to add or edit products. However, it doesn’t allow for website editing.

Duda, on the other hand, doesn’t have a dedicated mobile app but supports limited mobile editing through its platform, allowing users to make edits and republish sites directly from mobile devices.

In summary, BigCommerce receives a higher rating due to its comprehensive mobile app, even though it lacks website editing capabilities. Duda, while offering mobile editing, lacks a dedicated mobile app, which may limit its usability for some users.

Overall Result

:

Duda Wins

. Duda scores 8.4 in product testing options, slightly higher than BigCommerce’s 7.3. Both platforms offer a 14-day free trial, but Duda stands out with its 30-day money-back guarantee and the ability to test all features of each plan during the free trial. BigCommerce, on the other hand, allows testing of premium features during the trial period but does not offer a money-back guarantee.

BigCommerce and Duda have similar pricing structures, but Duda offers more affordable options for smaller businesses, while BigCommerce caters more to larger-scale ecommerce operations with its robust set of features.

Winner: Duda

. Duda’s hosting services, powered by Amazon Web Services (AWS), offer high speed and no storage or bandwidth limitations. With an uptime of 99.99% and the same uptime guarantee, Duda provides a more reliable hosting service. BigCommerce, while offering scalable cloud hosting with unlimited storage and bandwidth, falls short with a lower uptime of 99.9% and undisclosed data center locations.

🏆 Winner: Tie

Both BigCommerce and Duda have the same score when it comes to website speed optimization. They both offer a range of strategies to optimize website speed, including image optimization, code minification, and support for Accelerated Mobile Pages (AMP).

BigCommerce provides a comprehensive set of tools and strategies for website speed optimization. These include image optimization, code minification, optimized templates, using AMP for faster mobile page loads, and caching. The load times and PageSpeed scores vary depending on the level of optimization and the complexity of the website.

Duda, on the other hand, focuses on efficient code and file minification, using a Content Delivery Network (CDN) for faster content delivery, image optimization, mobile-responsive designs, and AMP support. The load times and PageSpeed scores can vary widely, depending on the level of optimization and the user’s location. Duda places a strong emphasis on improving the Core Web Vitals (LCP, FID, CLS) of the websites.

🏆 Winner: It’s a tie.

Both BigCommerce and Duda score 7.7 in plugins and integrations. BigCommerce offers a wide array of apps and integrations, including ERP and CRM systems, 3PL services, POS systems, and various marketing tools, to enhance eCommerce functionalities. On the other hand, Duda distinguishes itself by offering built-in widgets, app integrations, and the ability to create custom widgets. These features are included in various Duda plans, eliminating the need for separate plugin costs. With over 70 free widgets and connections to external services like marketing tools and payment gateways, users have a comprehensive toolkit at their disposal.

BigCommerce Applications

Duda Applications

🏆

Overall Winner: BigCommerce

. BigCommerce edges out Duda with a slightly higher score, offering a more comprehensive set of marketing tools, including advanced SEO tools, various payment gateway integrations, and multi-channel selling capabilities across social media and marketplaces. Duda, while offering a robust set of features, falls short in direct marketing automation tools.

🏆 Winner: BigCommerce

. In the BigCommerce vs Duda comparison, BigCommerce takes the lead with a customer support score of 8.7. BigCommerce offers 24/7 customer support through phone, email, and live chat, ensuring users can get help whenever they need it. The platform also provides a comprehensive knowledge base and active community forums, which are valuable resources for troubleshooting and learning.

Duda, on the other hand, offers 24/5 support through email and live chat for its Team and Agency plans, with additional support options available for Enterprise customers. While Duda’s support is robust, it does not match the round-the-clock availability provided by BigCommerce. However, Duda’s dedicated account management and business growth tools for enterprise clients are notable features that cater to larger businesses.

🏆

Winner: BigCommerce

. BigCommerce takes a comprehensive approach to security, adhering to international regulations like GDPR and CCPA, employing data encryption, and hosting on secure data centers. It conducts regular security audits and continuous monitoring to preempt vulnerabilities. BigCommerce also partners with Cloudflare to further bolster security, emphasizing both platform and user roles in protecting data.

Duda also prioritizes data privacy and security, adhering to global standards and providing tools to support GDPR compliance. It offers automatic SSL certificates for encryption, a Web Application Firewall (WAF) for filtering and monitoring HTTP traffic, DDoS protection, and secure hosting. However, BigCommerce’s more comprehensive approach gives it the edge in this category.

🏆 Winner: Tie

. Both BigCommerce and Duda offer a range of AI features that enhance ecommerce operations and content generation. However, neither of them offers an AI website builder. Their AI capabilities score is also the same, which is 7.3. Therefore, the choice between these two builders would depend on the specific AI features that are more relevant to the user’s needs.

🏆 Winner: BigCommerce

. Both BigCommerce and Duda offer user management capabilities, but they differ in the number of users allowed and the flexibility of roles.

• BigCommerce allows for an unlimited number of staff accounts with various roles and permissions.
• Duda allows for collaborative website management, with the number of users and permissions varying by subscription plan. Higher-tier plans enable more users to participate, offering roles like Owner/Administrator, Designer, Content Editor, and Developer, each with distinct access levels. Some plans also allow for the creation of custom roles, providing flexibility in team management. For the most up-to-date details on user permissions and plan options, consulting Duda’s official resources is recommended.

BigCommerce User Roles and Access Levels:

Duda does not provide a detailed table of user roles and their respective permissions. For the most accurate and up-to-date information, please refer to Duda’s official resources.

Additional Features

User Feedback

User feedback on BigCommerce highlights a mix of experiences, with positive remarks on its ease of use, SEO configuration, and strong support team. However, significant criticisms include its lack of suitability for businesses with brick-and-mortar locations, due to issues with POS integration and sales tracking, as well as its inflexibility with customization and additional costs for necessary features. Additionally, concerns were raised about the platform’s steep learning curve for beginners, limitations in product variation and design options, and difficulties with order management. Despite these challenges, some users appreciate the platform’s ability to quickly launch and reliably host stores, alongside its potential for scalability and e-commerce growth.

Duda garners positive reviews for its user-friendly interface, extensive customization options, and responsive customer support. Users appreciate its drag-and-drop features, diverse integrations, and ability to cater to both novices and experienced developers. However, some note complexities with certain features like Duda Flex and occasional inconsistencies in design. Despite this, Duda remains a valuable tool for quick and efficient website development and management, offering a balance of ease-of-use and customization.

FAQ