Final verdict
BlueHost and BigCommerce both offer valuable tools for building and managing websites, but they cater to different needs and user bases.
-
BlueHost (Overall Grade: 6.8/10)
is a versatile web hosting service with an integrated website builder, making it a solid choice for users looking to create professional websites with ease. Its seamless integration with WordPress, user-friendly drag-and-drop interface, and a wide range of customizable templates make it accessible for users with varying levels of technical expertise. However, it may not be as robust for ecommerce-specific needs compared to BigCommerce. -
BigCommerce (Overall Grade: 7.9/10)
excels as a comprehensive ecommerce platform, offering a wide array of built-in features, advanced SEO tools, and multi-channel selling capabilities. It is designed to support businesses of all sizes in creating and managing their online stores, providing extensive customization options and robust support resources. When comparing BlueHost vs BigCommerce, BigCommerce stands out for its specialized ecommerce functionalities and scalability, making it the preferred choice for merchants looking to grow their online presence.
|
|
|
|---|---|---|
|
Design functionalities & templates |
7.2 |
7.8 |
|
Ease of use |
8.2 |
7.3 |
|
Ecommerce |
6.8 |
9.0 |
|
Website Editors |
7.3 |
7.9 |
|
Product testing options |
6.2 |
7.3 |
|
Price |
7.2 |
7.4 |
|
Hosting quality |
8.0 |
7.8 |
|
Website speed optimization |
6.5 |
7.6 |
|
Plugins and integrations |
9.1 |
7.7 |
|
Marketing features |
7.3 |
7.9 |
|
Customer support |
7.6 |
8.7 |
|
Security |
8.3 |
8.9 |
|
AI capabilities |
1.5 |
7.3 |
|
User Management |
4.4 |
8.9 |
| Overall |
6.8 |
7.9 |
Best for ecommerce
6.8
9.0
Verdict
: BigCommerce is the clear winner for ecommerce, offering a robust set of features tailored for online stores, while BlueHost provides basic ecommerce functionalities suitable for smaller ventures.
-
BlueHost
: BlueHost offers a user-friendly website builder with ecommerce capabilities integrated with WordPress. It includes essential features like product listings, shopping carts, and secure payment gateways. However, it lacks the advanced ecommerce functionalities and scalability that BigCommerce provides. BlueHost is ideal for users who need a simple, easy-to-use platform for smaller online stores. -
BigCommerce
: BigCommerce excels in ecommerce with its comprehensive set of features designed for businesses of all sizes. It supports unlimited products, streamlined checkout processes, and extensive payment gateway integrations. BigCommerce also offers advanced marketing and sales tools, making it a powerful platform for scaling online businesses. When comparing BlueHost vs BigCommerce, BigCommerce stands out for its specialized ecommerce capabilities and flexibility.
Best for informational & business websites
7.5
7.5
Verdict
: Both BlueHost and BigCommerce score equally at 7.5 for informational business websites, but they cater to different needs. BlueHost is ideal for users seeking a versatile platform with seamless WordPress integration, while BigCommerce excels in providing robust ecommerce features.
-
BlueHost
: BlueHost is a comprehensive web hosting service that includes a user-friendly website builder. It integrates seamlessly with WordPress, offering a wide range of customization options and access to thousands of themes and plugins. The drag-and-drop interface makes it accessible for users with little to no coding experience. BlueHost’s variety of hosting plans cater to different needs, from personal blogs to large online businesses, making it a versatile option for a broad audience. -
BigCommerce
: BigCommerce is a powerful ecommerce platform that also supports the creation of professional-looking informational websites. It offers a wide range of customizable templates and design options, advanced SEO tools, and multi-channel selling capabilities. BigCommerce is known for its robust set of built-in features and extensive support resources, making it a popular choice for businesses looking to scale their online presence. When comparing BlueHost vs BigCommerce, BigCommerce stands out for its ecommerce capabilities, while BlueHost offers more flexibility for various types of websites.
Detailed comparison
Design functionalities & templates
Design FunctionalitiesRepresents how well each platform allows for creative design and customization of websites.Score Components:
- Template Variety (30%): Range and quality of design templates.
- Customization (30%): Flexibility and options for design alterations.
- User Interface (20%): Ease and intuitiveness of the design process.
- Responsiveness (10%): Adaptability to different devices and screen sizes.
- Innovation (10%): Unique design features and tools.
7.2
7.8
🏆
Winner: BigCommerce.
If you’re looking for a platform that offers more creative control and a wide array of design features, BigCommerce is the preferred choice.
BlueHost’s WordPress website builder offers over 300 pre-installed templates and designs to cater to the diverse needs of its users, ensuring that there’s something for everyone, regardless of the niche or industry. With hundreds of customizable templates available, users can easily find a design that aligns with their vision and brand identity. These templates are designed to be responsive and SEO-friendly, enhancing the user experience and visibility of the websites. From simple blog layouts to complex ecommerce designs, BlueHost provides a comprehensive selection to help users create professional-looking websites with ease.
Compared to BlueHost, BigCommerce offers a variety of design templates for creating ecommerce websites, with a total of 240 themes available. Most of these themes come with up to four styling options, providing users with flexibility in design choices to match their brand’s aesthetic. There are 12 free themes, while the rest range in price from $150 to $300 each.
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Ease of use
Ease of useReflects the platform’s overall user-friendliness.Score
Components:
- Learning curve (40%): Quickness and ease of getting started.
- Interface design (30%): Simplicity and intuitiveness of layout.
- User guidance (20%): Quality of tutorials and support.
- Flexibility (10%): Adaptability to various user skills.
8.2
7.3
🏆 Winner: BlueHost
. With a score of 8.2, BlueHost’s user-friendly interface and intuitive design make it a more accessible option for users of all skill levels. BigCommerce, scoring 7.3, offers a robust platform but can be overwhelming for beginners or small businesses on a tight budget.
Learning Resources
🏆 Winner: BigCommerce
. Both platforms offer comprehensive learning resources, but BigCommerce goes a step further with its wide range of materials covering both technical platform guidance and broader industry insights, making it a more versatile learning resource.
For ecommerce
EcommerceMeasures the platform’s effectiveness in supporting online business activities.Score Components:
- Ecommerce themes and templates (20%): Variety and design of templates.
- Product management (25%): Ease of managing and organizing products.
- Payment options (25%): Variety and convenience of payment methods.
- Ecommerce features (20%): Features for managing an ecommerce store.
- Integration (10%): Compatibility with external e-commerce tools and services.
6.8
9.0
When it comes to ecommerce, BigCommerce is a more comprehensive platform compared to BlueHost. BigCommerce is designed specifically for ecommerce, offering a wide array of features including extensive POS integrations, a variety of shipping options, and a selection of over 100 mobile-responsive themes for design customization. On the other hand, BlueHost is a web hosting service that also offers a website builder with ecommerce features, but it might not be as robust or specialized as BigCommerce.
|
|
|
|
|---|---|---|
|
Ecommerce themes and templates |
6.5 |
8.0 |
|
Product page customization |
7.0 |
8.3 |
|
Payment processing and commissions |
6.8 |
9.2 |
|
POS capabilities |
0.0 |
8.5 |
|
Payment gateways |
7.5 |
9.0 |
|
Product numbers |
6.0 |
9.5 |
|
Additional ecommerce features |
6.5 |
8.4 |
BlueHost ecommerce features:
- Product Listings
- Shopping Carts
- Secure Payment gateways
- Shipping Options and Tax Calculations
- Inventory Management
BigCommerce ecommerce features:
- Unlimited Products
- Streamlined Single-Page Checkout
- Order Management
- Abandoned Cart Recovery
- Marketing and Sales Tools
Ecommerce themes & templates
BlueHost’s website builder for eCommerce provides a selection of specific templates designed to streamline the creation of online stores. These templates are optimized for sales, featuring designs that accommodate product galleries, shopping carts, and checkout processes. However, the customization options might be limited compared to more specialized eCommerce platforms.
On the other hand, BigCommerce provides a wide variety of eCommerce templates designed to enhance online shopping experiences and cater to different industries. These templates feature advanced functionalities like quick view, product suggestions, and complex search filters but may require performance optimization for maintaining speed.
Product page customization
BlueHost’s website builder offers robust customization features for product pages, allowing users to tailor product details like titles, descriptions, images, and pricing according to their preferences. It supports the creation of product variants and options, facilitating the sale of items with multiple choices such as size, color, and material directly from the product page.
In contrast, BigCommerce allows for extensive customization of product pages, including the ability to create detailed product variants, customize options like custom fields, and upload multiple images or videos for each product.
Payment processing
BlueHost doesn’t directly support numerous payment gateways. However, it does integrate with WooCommerce, a platform that facilitates integration with various payment gateways like PayPal and Stripe. While BlueHost doesn’t impose transaction fees, the payment gateways might.
BigCommerce, on the other hand, supports over 65 pre-integrated online payment solutions, serving customers across 230 countries with more than 140 currencies, without charging additional transaction fees for using third-party payment gateways. This approach provides merchants with the flexibility to choose the best payment solution for their business needs, including the option for custom integration to cater to specific regional payment preferences. Furthermore, BigCommerce’s integration with various POS systems allows for seamless online and in-store sales management, offering a comprehensive solution for businesses looking to maximize their sales channels.
Website Editors
Website EditorsEvaluates the platforms’ website building and editing capabilities.Score Components:
- Customization tools (40%): Range and power of editing features.
- Editor usability (30%): User experience within the editor.
- Design flexibility (20%): Freedom in layout and design changes.
- Update and maintenance ease (10%): Simplicity of updating and maintaining the site.
7.3
7.9
🏆
Winner: BigCommerce
. BigCommerce, with a score of 7.9, offers an extensive set of tools designed for creating professional and engaging online stores without requiring coding knowledge. It provides a user-friendly drag-and-drop interface, robust eCommerce capabilities including product management and secure payment processing, and customizable templates to match brand aesthetics. The platform also features powerful SEO and marketing tools, app integrations for extended functionality, and comprehensive analytics to track website performance.
BlueHost’s website builder editor, scoring 7.3, is designed for ease of use, catering to both beginners and advanced users. It offers a section based drag-and-drop interface, allowing users to easily add, remove, and customize elements on their website without needing to code. Users can choose from a wide range of templates and customize them to fit their brand, including adjusting layouts, colors, and fonts. Additionally, the editor provides access to stock photos, SEO tools, and responsive design features, ensuring websites look great on all devices and can rank well on search engines.
Mobile editor/app
5.0
7.5
🏆
Winner: BigCommerce
. Both BlueHost and BigCommerce have limitations when it comes to mobile editing. BlueHost does not have a dedicated mobile editor app, but users can edit their website on a mobile browser, albeit with some limitations. On the other hand, BigCommerce does have a mobile app, but it does not allow users to edit the website itself. Instead, it provides access to the dashboard, analytics, orders, and the possibility to add or edit products.
Despite these limitations, BigCommerce scores higher in the mobile editor category, indicating that it offers a better overall mobile experience compared to BlueHost.
Product testing options
Product Testing OptionsAssesses the options for trying out platform features before commitment.Score Components:
- Trial quality (40%): Extent and usefulness of the trial or free version.
- Feature accessibility (30%): How many features are available to test.
- Trial duration (20%): Length of the trial period.
- Ease of transition (10%): Smoothness of moving from trial to paid plans.
6.2
7.3
Overall Result
:
BigCommerce Wins
. BigCommerce scores 7.3, slightly higher than BlueHost’s 6.2, in product testing options. BigCommerce offers a 14-day free trial, allowing users to test premium features, while BlueHost does not provide a free or trial version. However, BlueHost offers a 30-day money-back guarantee, which can be used to test premium features.
|
|
|
|
|---|---|---|
|
Free Plan |
No | No |
|
Trial Duration |
No |
14 days |
|
Testing Premium Features |
Within 30-day refundable period |
During free trial period |
|
Money Back Guarantee |
30-day money back guarantee |
No |
Price
PriceLooks at the cost-effectiveness and value for money of each platform.Score Components:
- Plan value (40%): What each pricing tier offers.
- Transparency and clarity (30%): Clearness of pricing structures.
- Flexibility of plans (20%): Range of options to suit different budgets.
- Hidden costs (10%): Additional expenses not included in the plan.
7.2
7.4
BlueHost and BigCommerce have similar price scores, but their plans cater to different needs.
BlueHost offers a range of plans suitable for simple websites to high traffic sites with advanced storage and security needs. On the other hand, BigCommerce focuses on ecommerce, with plans suitable for small businesses to large enterprises.
|
|
|
|
|---|---|---|
|
$10-$20 |
Basic ($15.99/month): Made for a simple website or blog, 1 website with 10GB SSD storage, Free CDN, Free Domain 1st year, Managed WordPress Hosting, Free SSL 1st year and Chat Support. Value for price: 6.5 |
No offering at this amount. |
|
$20-$30 |
Choice Plus ($27.99/month): Ideal for multiple sites needing storage, security, backups, 3 websites with 40GB SSD storage, Free CDN, Free Domain 1st year, Managed WordPress hosting, Free SSL, Free Domain privacy 1st year, Malware scanning, daily site backups are free for the 1st year with the purchase of a 12 or 36-month package. Otherwise, users are required to pay a one-time fee of $35.88 for backup services. Value for price: 7.5 |
No offering at this amount. |
|
$30-$35 |
Online Store ($32.99/month): Great for all online selling, built-in eCommerce tools, 3 websites with 40GB SSD storage, Free CDN, Free Domain 1st year, Managed WordPress hosting, Free Domain privacy 1st year, Malware Scanning, Exclusive Theme Store, Store Analytics, Unlimited products, Secure Payment options, Bookings & appointments, Shipping labels, product search and filtering, daily site backups are free for the 1st year with the purchase of a 12 or 36-month package. Otherwise, users are required to pay a one-time fee of $35.88 for backup services. Value for price: 8.5 |
No offering at this amount. |
|
$35-$40 |
Pro ($39.95/month): Perfect for high traffic, advanced storage, security, 5 websites with 100GB SSD storage, Free CDN, Free Domain 1st year, Managed WordPress hosting, Free SSL, Free Domain privacy 1st year, Malware Scanning, daily site backups are free for the 1st year with the purchase of a 12 or 36-month package. Otherwise, users are required to pay a one-time fee of $35.88 for backup services. Value for price: 9.0 |
Standard ($39.00/month): Unlimited products, file storage, and bandwidth, suitable for small businesses. Limited to $50k in online sales per year and up to 4 inventory locations. Value for price: 7.0 |
|
$100-$200 |
No offering at this amount. |
Plus ($105.00/month): Includes Standard features, plus customer segmentation and abandoned cart saver. Limited to $180k in online sales per year and up to 5 inventory locations. Value for price: 7.5 |
|
$300+ |
No offering at this amount. |
Pro ($399.00/month): All Plus features, plus Google customer reviews and advanced search filters. Limited to $400k in online sales per year, and up to 8 inventory locations. Additional $150/month for every $200k in online sales. Value for Price: 8.0 |
location. As a result in rare cases the prices displayed here can differ from the ones you see on their
websites.
Hosting quality
Hosting
qualityExamines the reliability and performance of the hosting solutions.Score Components:
- Uptime (40%): Consistency and reliability of website availability.
- Speed (30%): Loading times and performance.
- Bandwidth and storage (20%): Sufficiency of resources provided.
- Data centers (10%): Quality and distribution of hosting infrastructure.
8.0
7.8
🏆
Winner: BlueHost
BlueHost offers a range of hosting options with features designed to support websites at various stages of growth, from shared to dedicated hosting. Their hosting plans include technologies to ensure fast load times, such as SSD storage, CDN services, and Cloudflare integration. However, users should be cautious of potential additional costs for advanced security features and backups, as well as the possibility of long wait times for customer support. BigCommerce offers scalable cloud hosting, with unlimited storage and bandwidth, but limited backup possibilities. Both have an uptime of 99.9%, but BigCommerce has a slightly higher uptime guarantee. BlueHost has six data centers in various locations, while BigCommerce does not disclose the locations of its data centers.
|
|
|
|
|---|---|---|
|
Do they offer hosting? |
Yes |
Yes |
|
Data Centers: |
6 data centers: Orem and Provo, Shanghai, Mumbai and Hong Kong, London |
BigCommerce does not disclose the locations of its data centers |
|
Type of hosting: |
Managed WordPress Hosting |
Cloud Hosting |
|
Uptime: |
99.9% |
99.9% |
|
Uptime Guarantee: |
Yes, 99.9% |
Yes, 99.99% |
Website Speed Optimization
Website Speed OptimizationEvaluates optimization of website loading timesScore Components:
- PageSpeed Score (30%): Google’s score indicating performance optimization.
- Loading Time (30%): The average time until a website is fully interactive.
- Mobile Optimization (15%): Optimization effectiveness for mobile devices.
- Resource Optimization (15%): Optimizing images, scripts, and other heavy resources.
- CDN Usage (10%): Use of CDN to enhance speed across geolocations.
6.5
7.6
🏆 Winner: BigCommerce
Both BlueHost and BigCommerce prioritize website performance and page speed, but BigCommerce has a slight edge due to its comprehensive strategies for speed optimization.
|
|
|
|
|---|---|---|
|
Focus |
CDN, Server Optimization |
Image Optimization, Code minification, Optimized templates, Using AMP, Caching |
|
Performance Tools |
Google Lighthouse, PageSpeed Insights |
Google PageSpeed Insights Integration |
|
Key Strategies |
CDN, Server Optimization |
Image Optimization, Code minification, Optimized templates, Using AMP, Caching |
|
Load Times |
Varies widely, dependent on optimization and website complexity |
Varies depending on optimization and website complexity |
|
Page Speed Scores Range |
Varies widely, dependent on optimization and website complexity |
Varies depending on optimization and website complexity |
|
Core Web Vitals Improvement |
Emphasis on LCP, FID, CLS improvements |
Provides users with many tools for CVW improvements |
BigCommerce has a comprehensive approach to website speed optimization, focusing on image optimization, code minification, optimized templates, using AMP for faster mobile page loads, and caching. This approach, combined with the platform’s robust set of built-in features, makes BigCommerce a strong contender in terms of website speed. BigCommerce also provides users with many tools for improving Core Web Vitals (CWV) of their websites.
On the other hand, BlueHost’s approach to enhancing site speed includes CDN and server optimization. This approach leverages BlueHost’s fast servers and CDN network to boost load speed. BlueHost also emphasizes on improving LCP, FID, and CLS, the three aspects of CWV. However, both load times and PageSpeed scores vary widely, depending on the optimization and website complexity. Continuous maintenance and optimization are essential for keeping BlueHost websites fast.
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Plugins and integrations
Plugins and integrationsMeasures the range and effectiveness of additional plugins and integrations.Score Components:
- Variety of options (40%): Range of available add-ons.
- Integration smoothness (30%): Ease of integrating plugins into the site.
- Quality of plugins (20%): Functionality and reliability of the options.
- Custom integration capabilities (10%): Support for custom or third-party integrations.
9.1
7.7
🏆 Winner: BlueHost.
With a score of 9.1, BlueHost takes the lead in this category. Its seamless integration with WordPress opens up a vast ecosystem of plugins and extensions, ranging from SEO tools to e-commerce solutions. BigCommerce, scoring 7.7, also offers a wide array of apps and integrations, but BlueHost’s access to the extensive WordPress plugin library gives it an edge.
However, it’s worth noting that BigCommerce’s integrations are more focused on enhancing e-commerce functionalities, which might be more beneficial for online stores.
Marketing Features
Design FunctionalitiesRepresents how well each platform allows for creative design and customization of websites.Score Components:
- Template Variety (30%): Range and quality of design templates.
- Customization (30%): Flexibility and options for design alterations.
- User Interface (20%): Ease and intuitiveness of the design process.
- Responsiveness (10%): Adaptability to different devices and screen sizes.
- Innovation (10%): Unique design features and tools.
7.3
7.9
🏆
Overall Winner: BigCommerce
. BigCommerce edges out BlueHost with a slightly higher score, indicating a more comprehensive set of marketing features. Both platforms offer a range of tools, but BigCommerce’s built-in features and ecommerce focus give it the advantage.
|
|
|
|
|---|---|---|
|
SEO Tools |
Yes, both built in and third party WordPress plugins integrations |
Yes |
|
Email Marketing |
Yes, with using the Creative Mail plugin |
Yes, BigCommerce integrates with various email marketing services |
|
Blogging |
Yes, using WordPress blogging tools |
Yes |
|
Social Media Integration |
Yes |
Yes |
|
Analytics and Reporting |
Yes, integration of Google Analytics and other WordPress plugins |
Yes |
|
Ads and Promotions |
Yes |
Yes, through third-party integrations |
Customer Support
Customer supportEvaluates the quality and availability of support options.Score Components:
- Response time (40%): Speed of support responses.
- Support quality (30%): Effectiveness and helpfulness of the support.
- Availability (20%): Range of support channels (phone, chat, email).
- Resource richness (10%): Quality of self-help and educational materials.
7.6
8.7
🏆 Winner: BigCommerce
. In the comparison of BlueHost vs BigCommerce, BigCommerce takes the lead with its comprehensive 24/7 customer support through phone, email, and live chat. BigCommerce also offers dedicated phone lines for various regions and requires a support pin for personalized assistance, ensuring a high level of service for users worldwide. The extensive knowledge base and active community forums further enhance the support experience, making it a robust choice for businesses of all sizes.
BlueHost also provides 24/7 customer support, including chat and phone support for general inquiries, with specific hours for technical assistance. While BlueHost emphasizes its commitment to round-the-clock assistance, its support for technical issues is limited to specific hours. Despite this, BlueHost’s global accessibility and variety of support options make it a reliable choice for users needing consistent support for their website and hosting needs.
Security
SecurityLooks at the platforms’ security measures and data protection.Score Components:
- Data protection (40%): Safeguards for user and customer data.
- SSL and encryption (30%): Implementation of secure connections.
- Compliance (20%): Adherence to industry security standards.
- Regular updates (10%): Frequency of security updates and patches.
8.3
8.9
🏆
Winner: BigCommerce
. BigCommerce takes the lead in security with a score of 8.9, compared to BlueHost’s 8.3. BigCommerce’s commitment to data privacy and security is evident in its adherence to international regulations like GDPR and CCPA, data encryption, secure data centers, and regular security audits. It also provides resources for best practices in security management.
BlueHost, while not as highly scored, still offers a solid security package. It prioritizes data protection through SSL certificates, regular backups, and additional security features like SiteLock for malware scanning. Compliance with data protection regulations and a commitment to privacy are central to their service. However, BigCommerce’s more comprehensive approach to security gives it the edge in this comparison.
AI Capabilities
AI capabilitiesMeasures the effectiveness of AI-driven features and tools.Score Components:
- Automation efficiency (40%): Impact of AI on streamlining processes.
- Personalization (30%): AI-driven customization for users or customers.
- AI-Assisted design (20%): Role of AI in website design and functionality.
- Data analysis (10%): Use of AI in interpreting user data and analytics.
1.5
7.3
|
|
|
|
|---|---|---|
|
AI Builder |
|
|
|
AI Ecommerce features |
|
Personalized product recommendations, AI on-site search, and AI powered chatbots |
|
AI Content Generation |
|
AI-powered writing tools for creating product descriptions and SEO metadata |
|
Additional AI features |
|
AI-powered writing features for product descriptions, personalized storefronts through product recommendations, AI-driven data analytics, and Maisie AI chatbot for sales, customer service, and marketing list growth |
🏆 Winner: BigCommerce
. BigCommerce, with a score of 7.3, integrates AI technology to enhance ecommerce operations, offering AI-powered writing features for product descriptions, personalized storefronts through product recommendations, and AI-driven data analytics for deeper business insights. Additionally, the Maisie AI chatbot assists with sales, customer service, and marketing list growth, providing a comprehensive suite of tools aimed at improving efficiency, customer engagement, and sales performance for merchants.
BlueHost, with a score of 1.5, does not have any AI capabilities. It’s important to note that the BlueHost website builder supports integration of WordPress plugins. There are several AI content generation plugins available that can be utilized in conjunction with BlueHost’s platform. However, these are not built-in features and require additional setup and integration.
User Management
User ManagementAssesses the platforms’ capabilities in managing user roles, permissions, and accessibility.Score Components:
- Role Customization (40%): Flexibility in creating and defining user roles and
permissions. - Ease of Management (30%): User interface and tools for managing users.
- Access Control (20%): Effectiveness of access control measures for different user
levels. - Scalability (10%): Ability to manage a growing number of users efficiently.
4.4
8.9
🏆 Winner: BigCommerce
. BigCommerce offers a more robust user management system compared to BlueHost.
- BlueHost supports multi-user management, but there’s no mention about the number of users or their roles and permissions.
- BigCommerce allows an unlimited number of staff accounts with various roles and permissions.
BigCommerce User Roles and Access Levels:
| Role | Description | Access Highlights |
|---|---|---|
| Sales Staff | Enables all Sales Staff permissions | Manage, edit, and add orders – Finalize manual orders with manual payments – Manage returns, capture funds, and refund orders – Manage and edit customers – Manage and edit product reviews – Manage legacy coupons and promotions – Use Image Manager |
| Sales Manager | Enables all Sales Staff and Sales Manager permissions | Includes Sales Staff permissions – Manage, create, edit, and delete products – Manage product options and categories – Export orders – Manage customer store credit and export customers – Manage blogs, brands, and various reports (Ecommerce Analytics reports, abandoned cart reports, etc.) – Edit inventory and manage channels |
| Store Administrator | Enables all Sales Staff, Sales Manager, and System Admin permissions | Includes Sales Staff and Sales Manager permissions – Manage users and form fields – Manage settings (product filtering, store settings, checkout, inventory, order notifications, etc.) – Manage payments, shipping, and tax settings – Import catalog entities and customers – Access store design tools and Page Builder – Manage customer groups – Take store down for maintenance |
| Store Owner | Includes all permissions and is the person financially responsible for the account; this role has exclusive access to various account-related features. | Full access to all permissions and features across the platform – Exclusive access to account-related features and settings not available to other roles |
| Custom | Use this option to create your own combination of permissions. You can also opt to customize one of the other roles. | Customize permissions based on specific needs – Mix and match permissions from different roles to create a unique role with tailored access |
Additional Features
|
|
|
|
|---|---|---|
|
SSL Certificate |
|
|
|
Custom Domain |
|
|
|
Free Custom Domain Included |
|
|
|
International Domains |
|
|
|
Mobile Responsive |
|
|
|
Page Speed |
|
|
|
Website Builder Mobile App |
|
|
|
Convert a Website To An App |
|
|
|
Website Analytics |
|
|
|
Multilingual Sites |
|
|
|
Multiple Users |
|
|
User Feedback
Users appreciate Bluehost for its comprehensive free offerings, including SSL, subdomains, and custom email, along with additional services like free domain registration and CDN. The platform’s intuitive interface and user-friendly website builder cater to both beginners and experienced developers. However, concerns arise regarding the significant price increase upon renewal, limited free website templates, and unresolved technical issues with poor customer support, hindering users’ ability to effectively manage their websites and businesses. Addressing these concerns could enhance overall user satisfaction with Bluehost.
User feedback on BigCommerce highlights a mix of experiences, with positive remarks on its ease of use, SEO configuration, and strong support team. However, significant criticisms include its lack of suitability for businesses with brick-and-mortar locations, due to issues with POS integration and sales tracking, as well as its inflexibility with customization and additional costs for necessary features. Additionally, concerns were raised about the platform’s steep learning curve for beginners, limitations in product variation and design options, and difficulties with order management. Despite these challenges, some users appreciate the platform’s ability to quickly launch and reliably host stores, alongside its potential for scalability and e-commerce growth.
The making of this blog
We followed a clear, step-by-step process to write and research this article.
FAQ
Which platform is better for ecommerce, BlueHost or BigCommerce?
Can I use BlueHost for an ecommerce website?
Is BigCommerce suitable for informational and business websites?
How do BlueHost and BigCommerce compare in terms of user-friendliness?
Which platform offers better customer support, BlueHost or BigCommerce?
Can I manage multiple users in BigCommerce?
Are there any AI capabilities in BlueHost or BigCommerce?
Which platform is better for hosting quality and website speed optimization?
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