Drupal vs Web.com: What’s the Best Builder in 2024?

Drupal vs Web.com: Final verdict

Drupal and Web.com both offer unique strengths, but they cater to different user needs and expertise levels.

• 
  Drupal (Overall Grade: 6.4/10)
  
  is a powerful open-source CMS known for its flexibility and extensibility. It is ideal for developers and users who need a highly customizable platform for complex websites. Drupal excels in design functionalities, security, and user management, making it suitable for a wide range of websites, from personal blogs to large corporate sites. However, it has a steeper learning curve and may require more technical expertise to fully leverage its capabilities.
• 
  Web.com (Overall Grade: 5.8/10)
  
  is a user-friendly website builder aimed at those without coding expertise. It offers drag-and-drop functionality, a selection of pre-built templates, and robust customer support, making it accessible for beginners and small businesses. Web.com shines in ease of use, AI capabilities, and hosting quality, providing a straightforward solution for users looking to quickly establish an online presence without delving into complex customizations.

	Overall grade: 6.4	Overall grade: 5.8
Design functionalities & templates	7.8	6.4
Ease of use	5.4	6.4
Ecommerce	7.5	6.3
Website Editors	7.5	6.6
Product testing options	7.1	0.2
Price	5.7	7.4
Hosting quality	0	5.9
Website speed optimization	6.4	5.8
Plugins and integrations	8.6	6.7
Marketing features	8.0	7.0
Customer support	6.7	7.3
Security	8.3	7.6
AI capabilities	7.5	7.3
User Management	9.1	5.2

Which one is the best for ecommerce: Drupal or Web.com?

7.5

6.3

Verdict

: Drupal offers extensive customization and flexibility for ecommerce, making it suitable for complex and large-scale online stores. Web.com, while user-friendly, is better suited for smaller, simpler ecommerce needs.

• 
  Drupal
  
  : Known for its powerful and flexible ecommerce capabilities, Drupal is ideal for developers and businesses that require extensive customization. With features like advanced product management, customizable workflows, and a wide range of payment gateways, Drupal is well-suited for complex ecommerce operations. However, it has a steep learning curve and may require significant development effort.
• 
  Web.com
  
  : This platform is designed for ease of use, making it a good choice for small businesses and individuals who need to set up an online store quickly. Web.com offers essential ecommerce features like product listing, marketing tools, and payment gateway integration. However, it lacks the depth and flexibility of Drupal, making it less suitable for more complex ecommerce needs.

Which one is the best for informational and business websites?

7.5

6.5

• 
  Drupal
  
  : Drupal scores 7.5 for informational and business websites, making it a robust option for users who need extensive customization and advanced features. Its open-source nature allows for a high degree of flexibility, with thousands of modules and themes available to tailor the website to specific needs. However, it comes with a steeper learning curve, which might be challenging for beginners.
• 
  Web.com
  
  : Web.com, with a score of 6.5, is designed for users who prefer simplicity and ease of use. Its drag-and-drop functionality and pre-built templates make it easy to create and customize websites without any coding knowledge. While it may not offer the same level of customization as Drupal, it is a solid choice for those who prioritize ease of use and quick setup. When comparing Drupal vs Web.com, Web.com is more suitable for users looking for a straightforward and hassle-free website building experience.

Drupal vs Web.com: Detailed comparison

7.8

6.4

🏆

Winner: Drupal.

If you’re looking for a platform that offers more creative control, a wide array of design features, and a vast selection of free and premium templates, Drupal is the preferred choice.

Drupal, as a highly flexible and powerful content management system, offers a vast array of templates and designs to cater to virtually any website need. With thousands of themes available, users can choose from minimalist designs, industry-specific layouts, and highly customizable multipurpose themes. These templates are designed to be responsive, ensuring that websites look great on any device. Moreover, the Drupal community continuously contributes new designs and templates, expanding the options for users to keep their websites modern and engaging.

Drupal Themes

On the other hand, Web.com offers over 100 website templates designed to cater to a broad spectrum of industries and personalization needs. These templates are structured to be straightforward in customization, allowing users to easily adapt their chosen designs to suit their unique brand identity through the platform’s editor. However, while the platform facilitates template customization and offers numerous pre-made layouts, it may not provide the most advanced features for all customization desires.

Web.com Themes

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5.4

6.4

🏆 Winner: Web.com

. Scoring 6.4, Web.com is recognized for its wide range of templates and robust customization tools, making it easier for users to create and manage their websites. Drupal, with a score of 5.4, offers a powerful platform but with a steeper learning curve, especially for those new to web development. If ease of use is a priority, Web.com is the clear winner in this category.

Learning Resources

🏆 Winner: Drupal

. While both platforms offer solid learning resources, Drupal goes a step further with its extensive official documentation, vibrant community forum, and a variety of online courses and tutorials, making it easier for users to learn and adapt.

7.5

6.3

When it comes to ecommerce, Drupal and Web.com offer different approaches. Drupal, with its Drupal Commerce module, provides a flexible ecommerce solution that can be seamlessly integrated into its content management system. It offers a wide array of features including product management, shopping cart, payment gateway integration, and customizable workflows. However, it has a steep learning curve and may require extensive customization to meet specific ecommerce needs.

On the other hand, Web.com offers a suite of ecommerce features aimed at simplifying the creation and management of online stores. It includes AI-driven design options, customizable templates, and secure payment solutions. However, it has a complex setup process and limited template variety, which might restrict creative freedom.

Ecommerce themes and templates	7.8	5.5
Product page customization	8.3	6.0
Payment processing and commissions	7.5	6.5
POS capabilities	5.5	4.0
Payment gateways	7.7	7.0
Product numbers	7.0	5.0
Additional ecommerce features	8.0	6.0

Drupal ecommerce features:

• Shopping Cart and Checkout Process
• Payment Gateway Integration
• Order Management and Invoicing
• Tax Calculation and VAT Support
• Shipping and Fulfillment
• Promotions and Discounts
• Reporting and Analytics
• Security and Compliance

Web.com ecommerce features:

• Product listing
• Marketing Features
• Shipping options
• Payment Gateways integration

Ecommerce themes & templates

Drupal offers a wide array of eCommerce themes designed to cater to different types of online stores. These themes are built with responsiveness in mind, ensuring that stores function seamlessly across various devices. Themes like Fiora, DrupalMag, and Storefront highlight the diversity available, offering customization options to match the unique needs of each business.

Web.com provides around 15 ecommerce templates designed to help businesses quickly launch and customize their online stores. These templates are compatible with Web.com’s website builder, facilitating straightforward customization and integration for digital storefronts.

Product page customization

Drupal offers extensive customization possibilities for product pages through its modular architecture, allowing for detailed content types, flexible displays with Views, and theme customizations. The Drupal Commerce module enriches e-commerce functionalities, enabling tailored product management, checkout flows, and payment systems.

Web.com’s website builder offers a suite of tools for e-commerce stores, including product category management for organizing inventory and improving navigation, and product listing features for adding detailed product information and images. Users can create and manage product variants to accommodate items with multiple options, enhancing the customer shopping experience.

Payment processing

Drupal supports a wide range of payment gateways through third-party modules, including popular ones like PayPal, Stripe, and Authorize.Net. These modules enable seamless integration for e-commerce functionalities on Drupal sites. While Drupal itself does not charge any commissions or transaction fees, the individual payment gateways integrated with it do have their own fee structures.

Web.com supports popular payment gateways like PayPal, Stripe, and all major debit and credit cards, ensuring a wide array of payment options for customers. Details on transaction commissions, particularly whether Web.com imposes additional fees on transactions processed through these gateways, were not clearly stated in the reviewed sources.

7.5

6.6

🏆

Winner: Drupal

. Drupal, with a score of 7.5, offers a wide range of features tailored for content creation and management. It supports rich text editing, enabling users to format text, insert links, images, and media, as well as create tables and lists with ease. The editor is highly customizable, allowing administrators to configure toolbars and options according to the needs of their site. Furthermore, it integrates seamlessly with Drupal’s content management system, supporting features like automatic content saving, version control, and access control, making it a powerful tool for building and managing diverse web content.

Web.com’s website builder, scoring 6.6, offers a user-friendly platform with a variety of templates and a drag-and-drop interface for easy customization. It supports basic e-commerce capabilities suitable for small businesses, alongside features like analytics, social media integration, and email services. However, for more advanced functionalities like promotional pop-ups, calendars, or comprehensive blogging tools, the platform may fall short unless users are willing to add custom code.

Mobile editor/app

0

0

🏆

Winner: None

. Both Drupal and Web.com do not offer a dedicated mobile editor app. Therefore, website editing and management on mobile devices may not be as convenient or efficient as on desktop. This could be a potential drawback for users who prefer or need to make changes to their websites on the go.

Drupal, on the other hand, does not have a dedicated mobile app for website editing. However, it does offer a responsive design that adjusts to different screen sizes, making it possible to edit websites on mobile devices through a web browser. But this may not provide the same level of convenience and efficiency as a dedicated mobile app.

Web.com also does not have a dedicated mobile app for website editing. Like Drupal, it offers a responsive design that adjusts to different screen sizes. This means that users can edit their websites on mobile devices through a web browser. However, this may not be as convenient or efficient as using a dedicated mobile app.

In summary, neither Drupal nor Web.com offer a dedicated mobile app for website editing, which could be a potential drawback for users who prefer or need to make changes to their websites on the go. However, both platforms offer a responsive design that adjusts to different screen sizes, making it possible to edit websites on mobile devices through a web browser.

7.1

0.2

Overall Result

:

Drupal Wins

. Drupal scores 7.1, significantly higher than Web.com’s 0.2. Drupal, being an open-source CMS, offers a free version but no trial version or premium features testing. On the other hand, Web.com does not offer a free or trial version, and it’s not possible to test any of the features before purchasing. However, they provide a 3-day money-back guarantee.

Free Plan	Yes (open-source software)	No
Trial Duration	No	No
Testing Premium Features	No	Not possible
Money Back Guarantee	Not applicable	3 days

5.7

7.4

Web.com offers a range of price plans with different features, while Drupal is a free open-source platform, but requires separate purchases for domain, hosting, and website builder subscriptions.

	Offerings	Offerings
$10-$20	No offering at this amount.	Website ($19.99/month): AI-powered Website Builder. Free domain & domain privacy for 1 year. Professional email for 3 months. SSL Certificate for 1 month. 1 hour expert design support. Social & email marketing tools. Value for price: 6.5
$20-$30	No offering at this amount.	Website + Marketing ($24.99/month): All features in the Website plan. Enhanced marketing tools. Appointment scheduling. Value for price: 7.0
$30+	No offering at this amount.	eCommerce ($34.99/month): All features in the Website + Marketing plan. Online store with secure checkout. Sell on multiple marketplaces like Facebook, Instagram, Amazon, eBay, etc. Value for price: 8.5

0

5.9

🏆

Winner: Web.com

Web.com offers shared hosting with unlimited storage and daily backups, making it a more straightforward choice for users who prefer an all-in-one solution. Drupal, being an open-source CMS, does not directly provide hosting services, hence the hosting quality depends on the chosen hosting provider. This flexibility can be a strength for experienced users who want to choose their own hosting, but it can also be a complexity for less tech-savvy users.

Do they offer hosting?	No	Yes
Data Centers:	Depends on hosting provider	Not disclosed
Type of hosting:	Depends on hosting provider	Shared hosting
Uptime:	Depends on hosting provider	Not provided
Uptime Guarantee:	Depends on hosting provider	Not provided

6.4

5.8

🏆 Winner: Drupal

Both Drupal and Web.com have strategies in place for website speed optimization, but Drupal’s open-source nature and extensive guides and tutorials give it an edge over Web.com.

Focus	Extensive guides and tutorials	Mobile Optimized design, Code Minification
Performance Tools	User-dependent	Caching, Image Optimization
Key Strategies	Users can optimize almost all aspects	Mobile design, Code Minification, Caching
Load Times	Varies depending on optimization	Varies depending on optimization
Page Speed Scores Range	Varies depending on optimization	Varies depending on optimization
Core Web Vitals Improvement	User-dependent	No information provided

Drupal, an open-source content management system, offers numerous guides and tutorials on speed optimization, allowing users to optimize almost all aspects of their website. The load times and PageSpeed scores vary depending on the level of optimization and website complexity. Improvements in Core Web Vitals are also dependent on the users, as they have the flexibility to optimize their website as per their needs.

On the other hand, Web.com, a website builder, focuses on mobile-optimized design, code minification, caching, and image optimization for speed optimization. However, like Drupal, the load times and PageSpeed scores vary depending on the level of optimization and website complexity. Web.com does not provide any information on their improvements in Core Web Vitals.

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8.6

6.7

🏆 Winner: Drupal.

With a score of 8.6, Drupal leads the way with its extensive range of over 51,000 free and open-source plugins, known as modules. These modules are designed to enhance and tailor Drupal applications to specific needs, emphasizing the platform’s flexibility and openness. Web.com, with a score of 6.7, offers a suite of plugins and integrations, but more sophisticated features might require an upgrade to higher-tier plans or involve additional fees.

Drupal Applications

8.0

7.0

🏆

Overall Winner: Drupal

. Drupal stands out for its flexibility and extensibility, enabling developers to create complex websites with custom functionalities. Web.com is strong in mobile responsiveness and incorporates eCommerce capabilities, ideal for businesses looking to sell online.

SEO Tools
Email Marketing
Blogging
Social Media Integration
Analytics and Reporting
Ads and Promotions

6.7

7.3

🏆 Winner: Web.com

. In the Drupal vs Web.com comparison, Web.com takes the lead in customer support with a score of 7.3. Web.com offers 24/7 support through email, live chat, and phone, ensuring users can get help whenever they need it. The 24/7 phone support is particularly praised for its prompt and direct assistance, making it a reliable option for immediate support needs.

Drupal, with a customer support score of 6.7, provides a comprehensive range of support options, including community support through forums and documentation on Drupal.org, and professional 24/7 support services via providers like Drupal Connect. While Drupal’s community support is extensive, the professional support services are often through third-party providers, which may not be as seamless as Web.com’s integrated support system.

8.3

7.6

🏆

Winner: Drupal

. Drupal’s security is highly configurable and robust, with a dedicated security team continuously working on identifying and fixing vulnerabilities. It offers advanced security features like two-factor authentication, role-based access control, and field permissions. Regular updates and security audits are essential to maintain the site’s integrity.

Web.com, on the other hand, provides security measures through its partnership with SiteLock Security, offering cloud-based services that scan websites for malware and vulnerabilities. It also provides SSL certificates, website backup solutions, and cybersecurity measures. However, it falls slightly short when compared to Drupal’s comprehensive and proactive security approach.

7.5

7.3

AI Website Builder		Web.com offers an AI website builder
AI Ecommerce Features	Drupal integrates AI to enhance e-commerce	Web.com uses AI to enhance the online shopping experience
AI Content Generation	Drupal uses AI to enhance content creation	Web.com uses AI to generate content
Additional AI Features	Drupal can be enhanced with AI capabilities	Web.com offers additional AI features

🏆 Winner: Web.com

. Web.com’s AI capabilities, particularly its AI website builder, are designed to simplify the website creation process and make it accessible for users regardless of their technical skills. It also uses AI to enhance the online shopping experience, generate content, and offer additional features.

Drupal, with a score of 7.5, does not have an AI website builder, but it does integrate AI across various functionalities to enhance e-commerce and content creation. It can also be enhanced with AI capabilities through modules, third-party services, and custom development. However, compared to Web.com, Drupal’s AI capabilities are more technical and may require more expertise to utilize effectively.

9.1

5.2

🏆 Winner: Drupal

. Drupal’s flexible permission and role system allows for an unlimited number of users to manage and edit a website, only constrained by server capacity and practical management considerations. Administrators can create various roles, such as “Editor” or “Administrator”, each with customized permissions. There’s no inherent limit in Drupal on the number of users with administrative or editing capabilities, enabling extensive collaboration and content management possibilities. On the other hand, Web.com allows multiple user accounts, however the platform does not specify how many accounts are supported.

Drupal User Roles and Access Levels:

Web.com User Roles and Access Levels:

Additional Features

SSL Certificate
Custom Domain
Free Custom Domain Included
International Domains
Mobile Responsive
Page Speed
Website Builder Mobile App
Convert a Website To An App
Website Analytics
Multilingual Sites
Multiple Users

Drupal vs Web.com: User Feedback

Drupal

415 reviews

3.8 out of 5 stars

Web.com

0 reviews

0 out of 5 stars

Users appreciate Drupal for its ease of use, security, and flexibility as an open-source CMS, highlighting its ability to scale and support a variety of websites and applications with modern technology tools. The community and documentation are frequently mentioned positives, providing ample support and resources. However, criticisms include a relative lack of plugins and themes compared to competitors like WordPress, the learning curve for customization without coding, and some challenges with installation and updates. The platform is praised for its robust content management capabilities, enabling users to manage content and user access efficiently. Overall, feedback underscores Drupal’s strength in creating secure, customizable, and scalable web solutions, despite some desires for more intuitive UI and easier setup.

Web.com, while not available on G2 platform, is known for its user-friendly drag-and-drop functionality and pre-built templates, making it accessible for those without coding expertise. It emphasizes mobile responsiveness and includes eCommerce capabilities, SEO tools, and analytics features. This makes it a suitable choice for both novice and seasoned users looking to establish or enhance their online presence. However, the absence of detailed user feedback makes it challenging to compare directly with Drupal in terms of user satisfaction and specific strengths or weaknesses.

Drupal vs Web.com: FAQ

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