IONOS vs Web.com: Comprehensive comparison guide for 2024

Final verdict

IONOS and Web.com both offer website building solutions, but they cater to different user needs and preferences.

• 
  IONOS (Overall Grade: 6.9/10)
  
  is a versatile website builder and hosting platform that excels in providing a wide range of customizable templates and design functionalities. It is particularly suitable for users who prioritize ease of use and comprehensive ecommerce features. With strong customer support and reliable hosting services, IONOS is a solid choice for small to medium-sized businesses looking to establish a professional online presence.
• 
  Web.com (Overall Grade: 5.8/10)
  
  offers a user-friendly website builder with a focus on mobile responsiveness and basic ecommerce capabilities. It is ideal for users who need a straightforward platform to quickly set up and manage their websites. While it may not offer the same level of design flexibility or advanced features as IONOS, Web.com provides essential tools for improving online visibility and tracking website performance, making it a good option for beginners and small businesses.

Best for ecommerce

Verdict

: IONOS offers a more comprehensive suite of ecommerce features, making it a better choice for businesses looking for robust ecommerce capabilities. Web.com, while user-friendly, falls short in comparison.

• 
  IONOS
  
  : Known for its extensive ecommerce features, IONOS is ideal for businesses that need a wide range of tools for store management, marketing, and payment processing. It supports various third-party payment processors and offers detailed customization options for product pages. With a score of 7.1, IONOS stands out in the IONOS vs Web.com comparison for ecommerce.
• 
  Web.com
  
  : While Web.com provides a user-friendly platform with essential ecommerce features, it lacks the depth and flexibility offered by IONOS. It is suitable for smaller businesses or those just starting out. With a score of 6.3, Web.com is a decent option but doesn’t quite match up to IONOS in the IONOS vs Web.com ecommerce comparison.

Best for informational & business websites

Verdict

: IONOS is the better choice for creating informational and business websites, offering a more comprehensive set of features and a higher ease-of-use score compared to Web.com.

• 
  IONOS
  
  : IONOS excels in providing a wide range of customizable templates and an intuitive drag-and-drop interface, making it easy for users to design professional-looking websites without any coding knowledge. With a score of 7.4, IONOS is particularly suitable for users who need a reliable and visually appealing website with additional functionalities like ecommerce capabilities and social media integration. The platform also ensures that websites are optimized for search engines, enhancing online visibility.
• 
  Web.com
  
  : Web.com offers a user-friendly platform with drag-and-drop functionality and a selection of pre-built templates, making it accessible for users without coding expertise. However, with a score of 6.5, it falls short compared to IONOS in terms of ease of use and design flexibility. Web.com emphasizes mobile responsiveness and includes SEO tools to improve online visibility, but it may not be the best fit for those seeking a more comprehensive and customizable website-building experience. When comparing IONOS vs Web.com, IONOS stands out as the more robust option for informational and business websites.

Detailed comparison

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Winner: IONOS.

If you’re looking for a platform that offers a wide range of customizable templates and design, IONOS is the preferred choice.

IONOS offers a wide variety of templates and designs for their website builder. With over 200 templates to choose from, users can find a design that suits their needs and preferences. The templates are categorized into different industries and styles, making it easy for users to find the perfect design for their website. Additionally, IONOS regularly updates their template library, ensuring that users have access to the latest design trends. Whether you’re creating a personal blog or an ecommerce website, IONOS has a template for every type of website.

IONOS Themes

Compared to IONOS, Web.com offers over 100 website templates designed to cater to a broad spectrum of industries and personalization needs. These templates are structured to be straightforward in customization, allowing users to easily adapt their chosen designs to suit their unique brand identity through the platform’s editor. The variety encompasses categories ranging from business and services to creative arts, ensuring users can find a fitting base for their website regardless of their field or interest.

Web.com Themes

🏆 Winner: IONOS

. Scoring a 7.8, IONOS is known for its straightforward and intuitive interface, making it suitable for users ranging from beginners to small and medium-sized businesses. Web.com, with a score of 6.4, offers robust customization tools but may not be the best fit for those seeking quick, simple website setup. If ease of use is a priority, IONOS is the clear winner in this category.

Learning Resources

🏆 Winner: IONOS

. While both platforms offer solid learning resources, IONOS goes a step further with its wide array of detailed tutorials and strong customer support, making it easier for users to learn and adapt.

IONOS and Web.com both offer ecommerce capabilities, but they cater to different needs and preferences. IONOS is a more comprehensive solution, offering a wide range of ecommerce features, including store management, marketing tools, payment and shipping options, and products and inventory management. On the other hand, Web.com offers a suite of ecommerce features aimed at simplifying the creation and management of online stores, including AI-driven design options, customizable templates, and secure payment solutions.

IONOS ecommerce features:

• Store Management
• Marketing Tools
• Payment and Shipping options
• Products and Inventory management

Web.com ecommerce features:

• Product listing
• Marketing Features
• Shipping options
• Payment Gateways integration

Ecommerce themes & templates

IONOS offers a variety of ecommerce themes and templates designed to help businesses set up their online stores efficiently and effectively. Their online store builder is tailored to support a range of ecommerce needs, from selling on social media platforms to managing a scalable ecommerce website without any coding or design skills required. Web.com, on the other hand, offers around 15 ecommerce templates designed to help businesses quickly launch and customize their online stores, emphasizing ease of use, cost-effectiveness, and professional design.

Product page customization

Both IONOS and Web.com provide users with the ability to extensively customize product pages. This includes the flexibility to adjust the design and layout, ensuring that product images, descriptions, and specifications are displayed according to individual preferences. Additionally, both platforms allow for the setup and management of product options and variations, such as size and color, enabling customers to select their preferred version of a product.

Payment processing

When it comes to payment processing, IONOS supports a wide variety of third-party payment processors for its website builder, including PayPal, Stripe, and Square, without charging direct fees for payment processing. Users can choose from an extensive list of payment options to suit their business needs and customer preferences, enhancing the flexibility and security of online transactions. Web.com also supports popular payment gateways like PayPal, Stripe, and all major debit and credit cards, ensuring a wide array of payment options for customers. However, details on transaction commissions, particularly whether Web.com imposes additional fees on transactions processed through these gateways, were not clearly stated in the reviewed sources.

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Winner: IONOS

. IONOS, with a score of 7.8, provides an intuitive website builder equipped with AI assistance, designed for users to quickly create professional-looking websites without needing coding skills. This platform offers customizable templates, AI-generated content, and is optimized for mobile use, ensuring a responsive design across all devices. With features that cater to both basic and advanced website needs, including eCommerce capabilities, IONOS aims to simplify the web creation process.

Web.com’s website builder, scoring 6.6, offers a user-friendly platform with a variety of templates and a drag-and-drop interface for easy customization. It supports basic e-commerce capabilities suitable for small businesses, alongside features like analytics, social media integration, and email services. However, for more advanced functionalities like promotional pop-ups, calendars, or comprehensive blogging tools, the platform may fall short unless users are willing to add custom code.

Mobile editor/app

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Winner: IONOS

. Both IONOS and Web.com do not offer a dedicated mobile editor app. However, IONOS provides limited editing abilities on a mobile browser, which gives it an edge over Web.com. This feature allows users to make quick changes to their websites on the go.

On the other hand, Web.com does not offer any mobile editing capabilities, which can be a drawback for users who prefer to manage their websites from their mobile devices.

In summary, IONOS receives a higher rating due to its limited mobile browser editing capabilities, while Web.com lacks in this area and may be less convenient for users who prefer mobile editing.

Overall Result

:

IONOS Wins

. IONOS scores 6.5 in product testing options, significantly higher than Web.com’s 0.2. IONOS does not offer a free or trial version, but it does provide a 30-day money-back guarantee, during which users can test premium features. On the other hand, Web.com does not offer a free or trial version, and it does not allow testing of any features before purchasing a plan. Its money-back guarantee is also significantly shorter, at only 3 days.

IONOS and Web.com offer similar pricing options, with Web.com providing slightly more affordable plans.

🏆

Winner: IONOS

IONOS offers a diverse range of hosting services including shared, VPS, dedicated, and WordPress hosting, with features like daily backups, and unlimited traffic. It also boasts a 99.99% uptime guarantee and has 7 data centers in the EU and USA. On the other hand, Web.com offers shared hosting with unlimited storage and daily backups, but does not provide uptime statistics or guarantees, and does not disclose the locations of its data centers.

🏆 Winner: IONOS

Both IONOS and Web.com have strategies in place for website speed optimization, but IONOS takes the lead with a more comprehensive approach and a focus on Core Web Vital improvements.

IONOS uses a comprehensive approach to website speed optimization, focusing on HTML, CSS, and JavaScript optimization, image and multimedia optimization, caching, WordPress optimization, and CDN. This approach, combined with a strong emphasis on improving Core Web Vitals (LCP, FID, CLS), gives IONOS an edge in website speed optimization. However, the load times and PageSpeed scores can vary widely, depending on the optimization and the user’s location.

On the other hand, Web.com focuses on mobile-optimized design, code minification, caching, and image optimization for website speed optimization. However, they do not provide any information on their Core Web Vitals improvements. The load times and PageSpeed scores can also vary, depending on the optimization and the complexity of the website.

🏆 Winner: Web.com.

With a score of 6.7, Web.com slightly edges out IONOS, which scores 6.5. Both builders offer a range of plugins and extensions to enhance website functionality, but Web.com’s emphasis on robust eCommerce capabilities, SEO, and marketing tools gives it a slight advantage.

However, IONOS also offers a good range of plugins, including over 100 options for adding features such as contact forms, social media integration, and ecommerce capabilities. Both builders offer a good range of plugins, but Web.com’s slightly higher score and emphasis on eCommerce and SEO tools give it the edge.

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Overall Winner: IONOS

. IONOS edges out Web.com with a slightly higher score, offering a more comprehensive suite of marketing tools, including advanced SEO features, robust email marketing, and sophisticated ad campaign management. Web.com, while offering a solid range of features, falls slightly short in comparison.

🏆 Winner: Tie

. When comparing IONOS vs Web.com, both platforms offer robust customer support services, each scoring 7.3 in this category.

IONOS provides 24/7 customer support through phone, ensuring users can get help at any time. The availability of multiple contact numbers, including specific ones for UK customers, ensures that users have access to immediate assistance whenever needed.

Web.com also offers 24/7 support through phone, email, and live chat. The 24/7 phone line is particularly recommended for prompt and direct assistance, making it a reliable option for users who need immediate help.

Both IONOS and Web.com ensure that users have access to comprehensive support around the clock, making them equally reliable in this aspect.

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Winner: Web.com

. Although both IONOS and Web.com provide robust security measures, Web.com slightly edges out IONOS with a security score of 7.6 compared to IONOS’s 7.5. Web.com’s partnership with SiteLock Security provides comprehensive, cloud-based security services that scan websites for malware and vulnerabilities, automatically remove malicious content, and address potential security risks. This, combined with SSL certificates, website backup solutions, and cybersecurity measures, ensures a high level of security for websites built with Web.com.

IONOS also offers strong security features, including guidance on security patches, backups, secure logins, and the implementation of HTTPS and SSL certificates. However, it falls slightly short of Web.com in terms of overall security score.

🏆 Winner: Web.com

. Web.com’s AI capabilities are more comprehensive, offering features specifically for ecommerce, a versatile tool for content creation in multiple languages, and additional tools for generating domain suggestions and logos. While IONOS also offers useful AI features, they are more focused on design and content creation, and do not include specific features for ecommerce.

🏆 Winner: Web.com

. Both IONOS and Web.com allow multiple users to edit a website. However, Web.com provides more detailed information about user roles and permissions, which can be crucial for larger teams or businesses.

• IONOS permits multiple users for website editing. However, there is no mention of user roles and permissions, nor is there information about limitations on the number of users allowed to edit a website.
• Web.com allows multiple user accounts, however the platform does not specify how many accounts are supported.

Web.com User Roles and Access Levels:

Additional Features

User Feedback

As IONOS is primarily a hosting provider with a website builder as one of its products, most reviews focus on its hosting services. Users have mixed experiences with IONOS 1&1 Websites & Shops. While it is praised for its comprehensive packages, personalized support, and streamlined interface for IT professionals, some users encounter issues with backend functionality and find customer service representatives too pushy. Despite occasional short outages, the overall reliability and responsiveness of the service are appreciated by users.

Web.com, on the other hand, does not have a G2 review score available, making it challenging to provide a detailed comparison based on user feedback. However, its emphasis on mobile responsiveness, eCommerce capabilities, and SEO tools suggests it aims to cater to both novice and seasoned users looking to establish or enhance their online presence.

FAQ