Shift4shop vs Jigsy: guide for 2024

Final verdict

Shift4shop and Jigsy both offer unique advantages, but they cater to different user needs and business scales.

Shift4shop (Overall Grade: 6.4/10)

is a robust ecommerce platform with a wide array of features tailored for online businesses. It excels in providing extensive ecommerce functionalities, including advanced payment processing, inventory management, and marketing tools. Shift4shop is ideal for businesses looking for a comprehensive solution to manage and grow their online stores, despite a steeper learning curve and occasional technical issues.
Jigsy (Overall Grade: 4.4/10)

is a versatile website builder that offers a user-friendly drag-and-drop interface and a range of customizable templates. It is suitable for individuals and small businesses looking to establish an online presence without needing advanced ecommerce capabilities. While Jigsy provides essential features and affordability, it lacks the depth and scalability required for larger or more complex online businesses.

	Overall grade: 6.4	Overall grade: 4.4
Design functionalities & templates	7.5	6.4
Ease of use	7.0	6.5
Ecommerce	7.6	3.4
Website Editors	7.2	5.7
Product testing options	5.0	5.3
Price	6.7	7.6
Hosting quality	7.8	4.5
Website speed optimization	6.3	5.9
Plugins and integrations	7.3	5.0
Marketing features	8.0	3.8
Customer support	7.9	4.3
Security	8.9	0.0
AI capabilities	0	0.0
User Management	7.9	0.0

Best for ecommerce

7.6

3.4

Verdict

: Shift4shop is a more comprehensive and flexible ecommerce solution, while Jigsy is better suited for smaller businesses or individuals looking for a simpler setup.

Shift4shop

: Known for its extensive ecommerce features, Shift4shop supports various business models, including dropshipping and print-on-demand. It offers robust tools for website creation, payment processing, marketing, and business management. When comparing Shift4shop vs Jigsy, Shift4shop stands out with its advanced product page customization, numerous payment gateways, and comprehensive marketing tools.
Jigsy

: While versatile and user-friendly, Jigsy offers more basic ecommerce functionalities. It is ideal for smaller businesses or individuals looking to establish an online presence without the need for extensive ecommerce features. Jigsy’s integration with Ecwid and eBay provides some ecommerce capabilities, but it lacks the depth and flexibility found in Shift4shop.

Best for informational & business websites

7.2

6.5

Verdict

: When it comes to creating informational business websites, Shift4shop has a slight edge over Jigsy. Shift4shop’s comprehensive features and higher customization flexibility make it a better choice for businesses looking to establish a strong online presence.

Shift4shop

: Shift4shop scores 7.2 in this category, making it a robust option for informational business websites. It offers a variety of professional, customizable, and mobile-friendly templates, along with tools for website creation, payment processing, marketing, and business management. While primarily an eCommerce platform, its extensive support channels and learning resources make it accessible for users looking to create informational sites.
Jigsy

: Jigsy, with a score of 6.5, is a versatile website builder that allows users to create professional-looking websites without coding knowledge. It offers a drag-and-drop interface and a range of templates catering to different styles and industries. Although it includes hosting services and SEO tools, Jigsy’s learning resources and community support are less robust compared to Shift4shop. In the Shift4shop vs Jigsy comparison, Jigsy is more suitable for smaller businesses or personal websites looking for simplicity and ease of use.

Detailed comparison

7.5

6.4

🏆

Winner: Shift4shop.

If you’re looking for a platform with a more extensive selection of templates and greater customization flexibility, Shift4shop is the preferred choice.

Shift4shop provides a selection of over 100 free eCommerce templates, catering to a wide array of design preferences and brand identities. These templates are professionally designed with an emphasis on optimizing sales, employing the latest in technology and design trends. This variety ensures that businesses can find a design that closely aligns with their brand and aesthetic requirements.

Shift4shop Themes

Compared to Shift4shop, Jigsy offers a diverse range of templates and designs, catering to various needs and preferences. Users can choose from a wide variety of themes, ranging from simple to more complex, ensuring there’s something for every type of website. With Jigsy, users have access to a multitude of customization options, allowing for a high degree of personalization and uniqueness in their website creation.

Jigsy Themes

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7.0

6.5

🏆 Winner: Shift4shop

. Scoring 7.0, Shift4shop offers a comprehensive ecommerce platform with a variety of features and customization options. While it may present a steeper learning curve for beginners, its extensive support channels, including 24/7 customer service and educational resources, help users navigate its complexities. Jigsy, with a score of 6.5, provides a user-friendly drag-and-drop interface and customizable templates, making it accessible for users with varying levels of technical expertise. However, its learning resources and community support are less robust compared to Shift4shop.

Learning Resources

🏆 Winner: Shift4shop

. Shift4shop provides a wide range of learning resources, including articles, videos, and 24/7 customer support, making it easier for users to develop their online businesses. Jigsy offers a Wiki for self-help, but its resources may have limitations in quality and accessibility, and its community forums and blogs are inactive.

Learn more about Shift4shop’s learning resources

Learn more about Jigsy’s learning resources

7.6

3.4

Shift4shop is a robust ecommerce platform offering a wide array of features tailored for online businesses. It supports various business models, including dropshipping and print-on-demand, and provides tools for website creation, payment processing, marketing, and business management. Jigsy, while versatile, offers more basic ecommerce functionalities, making it suitable for smaller businesses or individuals looking to establish an online presence.


Ecommerce themes and templates	6.5	3.0
Product page customization	7.8	2.5
Payment processing and commissions	8.4	4.0
POS capabilities	7.0	0.0
Payment gateways	9.0	3.5
Product numbers	7.5	4.0
Additional ecommerce features	7.2	3.5

Shift4shop ecommerce features:

Payment Gateway integrations
Inventory management
Abandoned cart recovery
Order management

Jigsy ecommerce features:

PayPal integration
Ecwid product listing
Ecwid shopping bag
eBay product listing

Ecommerce themes & templates

Shift4shop offers a variety of professional, customizable, and mobile-friendly website templates designed specifically for online stores. In contrast, Jigsy does not offer ecommerce-specific templates but allows for ecommerce capabilities through integrations with Ecwid and eBay product listings within the chosen templates.

Product page customization

Shift4shop provides extensive product page customization features, including advanced product options with inventory tracking, customizable product layouts, and the ability to showcase products through images, zoom, and video. Additionally, the Product Designer app facilitates extensive customization for personalized products. Jigsy, however, has very limited product page customization possibilities.

Payment processing

Shift4shop supports over 200 payment gateways, including major providers such as PayPal, Visa, and Stripe, offering a broad range of options for global markets without charging additional transaction fees from the platform itself. Merchants may incur standard fees from their chosen payment providers, typically ranging from 2-3% per sale. The platform also facilitates POS capabilities through third-party integrations, enabling both online and physical store sales. Jigsy, on the other hand, offers only a few payment processing options, lacking a built-in payment gateway within its platform. It exclusively supports PayPal among third-party gateways and does not impose any transaction fees, nor does it provide any point-of-sale (POS) capabilities.

Considering the features, availability, cost, and flexibility, Shift4shop appears to be a more robust and flexible ecommerce solution compared to Jigsy. However, for smaller businesses or individuals looking for a simpler setup, Jigsy might still be a viable option.

7.2

5.7

🏆

Winner: Shift4shop

. Shift4shop, with a score of 7.2, offers a comprehensive website builder with a focus on e-commerce, enabling the creation of various types of websites with an array of templates and customization options including a drag-and-drop editor. It integrates advanced features for product management, payment processing, and SEO optimization, alongside marketing tools for social media and email campaigns. Security measures and customer support options are in place, although reviews on support quality vary.

Jigsy’s editor, scoring 5.7, boasts a user-friendly interface with drag-and-drop functionality but falls short in terms of modernity and customization capabilities. While it offers various templates and customization options for text, images, and videos, the templates appear outdated. Users can utilize advanced settings for basic SEO, social media integration, and e-commerce features to augment their site’s functionality and visibility.

Jigsy editor

Mobile editor/app

5.5

🏆

Winner: Jigsy

. When it comes to mobile editing capabilities, both Shift4shop and Jigsy fall short of providing dedicated mobile editor apps. Shift4shop does not offer any mobile editing options, which can be a significant drawback for users who need to make quick changes on the go.

Jigsy, while also lacking a dedicated mobile editor app, does allow users to make some small changes using a mobile browser. This feature, although limited, provides a slight advantage for users who need to perform minor edits without accessing a desktop.

In summary, Jigsy edges out Shift4shop in this category due to its ability to make minor adjustments via a mobile browser, offering a bit more flexibility for users needing to manage their websites on the go.

5.0

5.3

Overall Result

:

Jigsy wins

. Jigsy scores 5.3, slightly higher than Shift4shop’s 5.0, due to its more flexible testing options. Jigsy allows users to test premium features within its free plan, although the free plan only permits building, not publishing, the website. Additionally, Jigsy offers a 30-day money-back guarantee, providing a risk-free period to explore all features. Shift4shop, while offering a free plan with essential features for US customers, does not provide a trial version or a money-back guarantee.


Free Plan	Yes, only for US customers	Yes, but only build, not publish
Trial Duration	No	No
Testing Premium Features	All features within free plan	Possible with free plan and 30-day refundable period
Money-back Guarantee	No	30-day money-back guarantee

6.7

7.6

Jigsy offers more affordable plans overall, while Shift4shop provides a free plan with essential features for businesses using its payment processor.

	Offerings	Offerings
Free	Free Plan ($0/month): Requires minimum $500/month processed payments with their Shift4shop payment with 2.90% + 30 Cents transaction fees. Unlimited Products, SEO & Marketing Tools, Unlimited Staff Users, Integrated Blog, Unlimited Bandwidth, 24/7 Customer Support, No Revenue Caps, API Access, Secure Online Payments. This plan allows to manage only 1 website and there is no limitation of number of pages offered.	Free ($0/month): 500 MB of hosting storage, allows only to build the website but not to it
$0-$5	No offering at this amount.	Starter ($4.99/month): 500 MB of hosting storage, 10 pages, 1 website Value for Price: 5.0
$5-$10	No offering at this amount.	Basic ($9.99/month): 2 GB of hosting storage, 99 pages, 3 websites, use your own domain Value for Price: 7.0
$10-$20	No offering at this amount.	Premium ($12.99/month): 5 GB of hosting storage, unlimited pages, 10 websites, use your own domain, priority support Value for Price: 9.0
$20+	Paid Plan ($29/month): All features of the free plan with support for other payment processors such as PayPal. This plan allows to manage only 1 website and there is no limitation of number of pages offered. Value for Price: 8.5	No offering at this amount.

In some cases companies have different prices based on various components like a
location. As a result in rare cases the prices displayed here can differ from the ones you see on their
websites.

7.8

4.5

🏆

Winner: Shift4shop

Shift4shop offers managed cloud hosting with unlimited bandwidth and storage, daily backups, and a 99.9% uptime guarantee, making it a reliable choice for eCommerce businesses. Jigsy, while providing cloud-based hosting, has significant limitations in storage and lacks clear uptime statistics and backup options, making it less suitable for larger or more demanding websites.


Do they offer hosting?	Yes, with unlimited bandwidth and storage, daily backups.	Yes, storage options range from 25MB on the free plan to 5GB on the premium plan.
Data Centers:	Shift4shop does not disclose the locations of its data centers	Jigsy does not disclose any information about its data centers
Type of hosting:	Managed Cloud Hosting	Cloud-based hosting
Uptime:	99.9%	Not disclosed
Uptime Guarantee:	99.9%	No

6.3

5.9

🏆 Winner: Shift4shop

Both Shift4shop and Jigsy offer various strategies for optimizing website speed, but Shift4shop has a slight edge due to its more comprehensive approach to speed optimization.


Focus	CDN, Code Minification, Image optimization, Caching	CDN, Image Optimization
Performance Tools	Varies depending on optimization	Varies widely, depending on optimization
Key Strategies	CDN, Code Minification, Image optimization, Caching	CDN, Image Optimization
Load Times	Varies depending on optimization	Varies widely, depending on optimization
Page Speed Scores Range	Varies depending on optimization	Varies widely, depending on optimization
Core Web Vitals Improvement	Not provided	Not disclosed

Shift4shop employs a comprehensive set of strategies for speed optimization, including the use of a Content Delivery Network (CDN), code minification, image optimization, and caching. These strategies help ensure that websites built on Shift4shop load quickly and efficiently, regardless of the user’s location. However, specific load times and PageSpeed scores can vary depending on the level of optimization applied to each site.

Jigsy also focuses on speed optimization through the use of a CDN and image optimization. While these strategies are effective, they are not as extensive as those offered by Shift4shop. As a result, Jigsy’s load times and PageSpeed scores can vary widely depending on the complexity and optimization of the website. Additionally, Jigsy does not disclose specific information regarding improvements in Core Web Vitals.

Overall, while both platforms offer solid speed optimization features, Shift4shop’s more comprehensive approach gives it a slight advantage in this area.

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7.3

5.0

🏆 Winner: Shift4shop.

Shift4shop scores 7.3, offering a diverse range of plugins and extensions that cater to various ecommerce needs, from advanced analytics to specialized marketing capabilities. Jigsy, with a score of 5.0, provides a more limited set of integrations, but these are included within its pricing plans, eliminating the need for additional payments.

Shift4shop’s extensive app store and third-party service integrations make it a more versatile choice for businesses looking to scale and customize their online stores. Jigsy, while more limited, still offers essential multimedia and social components, making it suitable for smaller businesses or personal websites.

Shift4shop Applications

Shift4shop integrations

8.0

3.8

🏆

Overall Winner: Shift4shop

. Shift4shop excels with its comprehensive marketing tools, including email marketing, advanced analytics, and robust ad and promotion features. Jigsy, while user-friendly, lacks several critical marketing functionalities.


SEO Tools	✓	✓
Email Marketing	✓	✗
Blogging	✓	✓
Social Media Integration	Advanced integration for ecommerce	Basic integration for blogging purposes
Analytics and Reporting	Robust analytics and CRM functionalities	Limited to Google Analytics
Ads and Promotions	Comprehensive tools including discounts, coupons, and loyalty programs	✗

7.9

4.3

🏆 Winner: Shift4shop

. Comparing Shift4shop vs Jigsy, Shift4shop stands out with its 24/7/365 customer support, including US chat support, US phone support, and European support. Users can reach their dedicated eCommerce support team at any time, ensuring that help is always available when needed. This comprehensive support system is highly valued by users, contributing to a higher customer support score of 7.9.

On the other hand, Jigsy’s customer support is primarily accessible through support tickets for users on its paid plans. While Jigsy claims to offer email support, user feedback indicates that responses may not be consistent, leading to a lower customer support score of 4.3. This limited and less reliable support system can be a drawback for users seeking timely assistance.

8.9

0.0

🏆

Winner: Shift4shop

. Shift4shop excels in security, offering a robust set of features designed to protect eCommerce businesses and their customers. With PCI compliance, free SSL certificates, DDoS defense, and advanced fraud protection, Shift4shop ensures a secure environment for online transactions. Additionally, the platform’s commitment to daily backups and ADA compliance further enhances its security profile.

Jigsy, on the other hand, does not provide specific information about its security measures. This lack of transparency is a significant concern for users who prioritize data protection and website security. As a result, Shift4shop is the clear winner in this category, offering comprehensive security features that instill confidence in its users.

0.0


AI Builder	None	None
AI Ecommerce Features	None	None
AI Content Generation	None	None
Additional AI Features	None	None

🏆 Winner: None

. Both Shift4shop and Jigsy do not offer any AI capabilities. This means that users looking for AI-driven features such as automated design, content generation, or advanced ecommerce tools will need to consider other platforms.

7.9

0.0

🏆 Winner: Shift4shop

. When it comes to managing users, Shift4shop provides a more robust and flexible system compared to Jigsy.

Shift4shop allows for multiple users to manage and edit a website, with the number of staff user slots varying by plan. Additional users can be added as needed through the purchase of extra Staff User seats at $10 per user per month. This system is designed to accommodate business growth by enabling the distribution of website management tasks among staff members with customizable roles and permissions.
Jigsy does not have multiple users editing features, making it less suitable for collaborative website management.

Shift4shop User Roles and Access Levels:

Role	Description	Access Highlights
Admin	Full control over the platform, responsible for setting up and managing all aspects of the online store.	Complete access to all areas including configuration, order management, product listings, user management, and analytics.
Manager	Oversees day-to-day operations, including order processing, inventory management, and customer service.	Access to order management, inventory, reports, and limited settings for day-to-day operations. Does not have access to high-level configurations.
Sales Rep	Focuses on customer interaction, order entry, and sales tracking.	Access to customer information, order creation, and sales reporting tools. Cannot alter product listings or configurations.
Content Creator	Generates product descriptions, blog posts, and marketing material.	Access to content management systems, blog, and marketing tools. No access to order management or configurations.
Customer Service Rep	Handles customer inquiries, returns, and complaints.	Access to customer information, order status, and communication tools. Limited access to order modifications.

Additional Features


SSL Certificate	✓	X
Custom Domain	✓	✓
Free Custom Domain Included	X	✓
International Domains	✓	✓
Mobile Responsive	✓	✓
Page Speed	✓	X
Website Builder Mobile App	X	X
Convert a Website To An App	X	X
Website Analytics	✓	✓
Multilingual Sites	✓	✓
Multiple Users	✓	X

User Feedback

Shift4shop

34 reviews

3.9 out of 5 stars

Jigsy

0 reviews

0 out of 5 stars

Shift4Shop reviews present a mixed but generally positive perspective from users. They appreciate the platform’s feature-rich storefront capabilities, ease of use, and versatility in integrating various services, which facilitates online sales and efficient eCommerce management. However, critiques focus on the less intuitive user experience, occasional technical issues such as slow site loading, and the perceived degradation of customer service quality since the Shift4Shop takeover. Additionally, some users find the setup process and system architecture to be overly complex and dated. Despite these criticisms, Shift4Shop is recognized for its cost-effectiveness, support for different customer types, and the ability to solve a variety of eCommerce-related problems, benefiting users by enhancing their online sales capabilities and operational efficiency.

Jigsy does not have any reviews on the G2 platform, making it challenging to gauge user sentiment based on this source. However, its general description suggests that it is a versatile website builder with a drag-and-drop interface, a range of templates, and support for e-commerce functionalities, which could appeal to individuals and small businesses looking to establish an online presence.

The making of this blog

We followed a clear, step-by-step process to write and research this article.

Our Ranking Criteria

FAQ

Which platform is better for ecommerce, Shift4shop or Jigsy?

Shift4shop is the superior choice for ecommerce, offering robust features tailored for various business models and extensive ecommerce functionalities. Jigsy, while user-friendly, provides more basic ecommerce capabilities suitable for smaller scale operations.

Can I use both Shift4shop and Jigsy for creating informational business websites?

Yes, both platforms can be used for informational business websites. Shift4shop offers more robust features for business operations, making it a versatile choice for managing both online store and informational content. Jigsy is suitable for users who need simple, straightforward sites without extensive ecommerce features.

How do Shift4shop and Jigsy compare in terms of customization and design flexibility?

Shift4shop provides a more extensive selection of templates and greater customization flexibility, catering to a wide array of design preferences and brand identities. Jigsy offers a diverse range of templates and designs, allowing for a high degree of personalization in website creation.

What are the major differences in pricing between Shift4shop and Jigsy?

Jigsy generally offers more affordable plans, making it a cost-effective option for individuals and small businesses. Shift4shop, while providing a free plan with essential features for businesses using its payment processor, offers more advanced features and customization options in its paid plans.