Volusion vs Jigsy: Comprehensive comparison guide for 2024

Final verdict


Volusion and Jigsy both offer unique features, but they cater to different needs and user bases.


  • Volusion (Overall Grade: 6.6/10)

    is a comprehensive ecommerce solution designed to help businesses build, manage, and expand their online stores. It offers a range of customizable templates, a comprehensive product management system, secure payment processing, and tools for marketing and SEO. Volusion is ideal for businesses looking for a robust platform with advanced ecommerce capabilities and strong customer support.

  • Jigsy (Overall Grade: 4.4/10)

    is a versatile website builder that allows users to create professional-looking websites without the need for coding knowledge. It offers a drag-and-drop interface, a range of templates, and basic ecommerce functionalities. Jigsy is suitable for individuals and small businesses looking to establish an online presence with a straightforward and user-friendly platform.

Best for ecommerce

7.1
3.4


Verdict

: Volusion is a more robust choice for ecommerce, offering comprehensive tools and features, while Jigsy is better suited for simpler, smaller-scale online stores.


  • Volusion

    : Volusion excels in providing a full suite of ecommerce tools, including customizable templates, a comprehensive product management system, and secure payment processing. It also offers advanced marketing and SEO tools, making it ideal for businesses looking to grow and expand their online presence. With a best for ecommerce score of 7.1, Volusion is well-equipped to handle the needs of serious ecommerce businesses.

  • Jigsy

    : Jigsy offers basic ecommerce functionalities, such as PayPal integration and Ecwid product listing, making it suitable for small businesses or individuals just starting out. However, it lacks the depth and scalability of Volusion’s features. With a best for ecommerce score of 3.4, Jigsy is more appropriate for simpler ecommerce needs.

Best for informational & business websites

7.2
6.5


Verdict

: Volusion is better suited for businesses looking for a robust platform with comprehensive tools, while Jigsy offers a simpler, more user-friendly experience for creating professional-looking informational websites.


  • Volusion

    : Volusion is an all-in-one e-commerce solution that can also be adapted for informational business websites. It offers a range of customizable templates and a comprehensive set of tools for managing online stores, making it a versatile choice for businesses that may want to expand into e-commerce in the future. However, its focus on e-commerce might make it feel a bit complex for purely informational sites.

    Score: 7.2

  • Jigsy

    : Jigsy is a versatile website builder that excels in creating professional-looking informational websites without the need for coding knowledge. Its drag-and-drop interface and diverse range of templates make it easy for users to customize their sites. While it may lack some of the advanced features of Volusion, its simplicity and ease of use make it a great choice for individuals and small businesses looking to establish an online presence.

    Score: 6.5

Detailed comparison

Design functionalities & templates

Design FunctionalitiesRepresents how well each platform allows for creative design and customization of websites.Score Components:

  • Template Variety (30%): Range and quality of design templates.
  • Customization (30%): Flexibility and options for design alterations.
  • User Interface (20%): Ease and intuitiveness of the design process.
  • Responsiveness (10%): Adaptability to different devices and screen sizes.
  • Innovation (10%): Unique design features and tools.
6.1
6.4


Winner: Jigsy.

Although both platforms offer a variety of templates and design functionalities, Jigsy slightly outperforms Volusion in this category.

Volusion offers a variety of design templates tailored to meet the diverse needs of online stores and businesses. The platform provides users with over 30 professionally designed, responsive templates. These templates are crafted to cater to a wide range of industries, ensuring that businesses of all types can find a design that aligns with their brand identity and goals.


Volusion Themes

Volusion templates
Volusion Website Template

On the other hand, Jigsy offers a diverse range of templates and designs, catering to various needs and preferences. Users can choose from a wide variety of themes, ranging from simple to more complex, ensuring there’s something for every type of website. With Jigsy, users have access to a multitude of customization options, allowing for a high degree of personalization and uniqueness in their website creation.


Jigsy Themes

Jigsy templates and themes
Jigsy template example

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Ease of use

Ease of useReflects the platform’s overall user-friendliness.Score
Components:

  • Learning curve (40%): Quickness and ease of getting started.
  • Interface design (30%): Simplicity and intuitiveness of layout.
  • User guidance (20%): Quality of tutorials and support.
  • Flexibility (10%): Adaptability to various user skills.
6.9
6.5


🏆 Winner: Volusion

. Scoring a 6.9, Volusion edges out Jigsy, which scored a 6.5. While both platforms are user-friendly and cater to users with varying levels of technical expertise, Volusion offers a more comprehensive set of tools for managing online stores, making it a slightly better choice for those looking for a robust platform.


Learning Resources


🏆 Winner: Volusion

. Volusion offers a comprehensive suite of learning resources, including detailed guides, video tutorials, and a dedicated support center. Jigsy, on the other hand, offers a Wiki for learning, but lacks dynamic support and interactive learning opportunities found in other website builders.

For ecommerce

EcommerceMeasures the platform’s effectiveness in supporting online business activities.Score Components:

  • Ecommerce themes and templates (20%): Variety and design of templates.
  • Product management (25%): Ease of managing and organizing products.
  • Payment options (25%): Variety and convenience of payment methods.
  • Ecommerce features (20%): Features for managing an ecommerce store.
  • Integration (10%): Compatibility with external e-commerce tools and services.
7.1
3.4

Volusion is a comprehensive ecommerce solution designed to help businesses build, manage, and expand their online stores. It offers a range of customizable templates, a comprehensive product management system, secure payment processing, and tools for marketing and SEO. On the other hand, Jigsy is a versatile website builder with basic ecommerce functionalities, including PayPal integration and Ecwid product listing.

Volusion Logo
Jigsy Logo

Ecommerce themes and templates

6.5

3.0

Product page customization

7.0

2.5

Payment processing and commissions

7.5

4.0

POS capabilities

7.0

0.0

Payment gateways

7.5

3.5

Product numbers

6.0

4.0

Additional ecommerce features

7.0

3.5

Volusion ecommerce features:

  • Ecommerce Product listings
  • Payment Gateways
  • Multiple Currencies support
  • Shipping options
  • SEO tools
  • Social Media Integration

Jigsy ecommerce features:

  • PayPal integration
  • Ecwid product listing
  • Ecwid shopping bag
  • eBay product listing

Ecommerce themes & templates

Volusion offers a selection of ecommerce-specific templates designed to cater to various store aesthetics and needs. They provide 14 free themes and 38 paid themes, each costing $180. These templates are mobile responsive, ensuring that your online store is accessible and user-friendly across all devices. On the other hand, Jigsy does not offer ecommerce specific templates, however it is possible to extend website’s ecommerce capabilities with Ecwid and eBay product listings within the chosen templates.

Product page customization

Volusion offers a range of ecommerce product page customization options to enhance the shopping experience. Users can modify product descriptions, images, and videos to showcase their items effectively. The platform allows for the customization of options and variants, such as size and color, to provide a more detailed and user-friendly product selection process. In contrast, Jigsy has very limited product page customization possibility.

Payment processing

When it comes to payment processing, Volusion supports various payment gateways, including PayPal, Stripe, and its own solution, Volusion Payments, tailored for U.S.-based merchants. The platform is distinctive for its low transaction fees, which vary based on the subscription plan. On the other hand, Jigsy offers only a few payment processing options, lacking a built-in payment gateway within its platform. It exclusively supports PayPal among third-party gateways. Notably, Jigsy doesn’t impose any transaction fees, nor does it provide any point-of-sale (POS) capabilities.

Website Editors

Website EditorsEvaluates the platforms’ website building and editing capabilities.Score Components:

  • Customization tools (40%): Range and power of editing features.
  • Editor usability (30%): User experience within the editor.
  • Design flexibility (20%): Freedom in layout and design changes.
  • Update and maintenance ease (10%): Simplicity of updating and maintaining the site.
7.1
5.7

🏆

Winner: Volusion

. Volusion, with a score of 7.1, offers a website builder editor designed for ease of use, catering to both beginners and experienced users. It provides a drag-and-drop interface, allowing users to easily add, remove, or modify elements on their website without needing to code. Users can customize their site’s layout, adjust colors, fonts, and images, and even integrate various functionalities like social media links, shopping carts, and payment gateways. Additionally, Volusion provides a range of templates and themes to kickstart the design process, making it straightforward to create a professional-looking online store or website.

Volusion editor

Jigsy’s website builder, scoring 5.7, boasts a user-friendly interface with drag-and-drop functionality, but falls short in terms of modernity and customization capabilities. While it offers various templates and customization options for text, images, and videos, the templates appear outdated. Users can utilize advanced settings for basic SEO, social media integration, and e-commerce features to augment their site’s functionality and visibility.

Jigsy editor

Mobile editor/app

4.5
5.5

🏆

Winner: Jigsy

. Both Volusion and Jigsy do not have a dedicated mobile editor app, but they allow for some level of editing through a mobile browser. However, the experience might not be optimal due to the smaller screen size and potential difficulties in navigating the admin dashboard. Despite these limitations, Jigsy scores slightly higher than Volusion in terms of mobile editor capabilities.

Product testing options

Product Testing OptionsAssesses the options for trying out platform features before commitment.Score Components:

  • Trial quality (40%): Extent and usefulness of the trial or free version.
  • Feature accessibility (30%): How many features are available to test.
  • Trial duration (20%): Length of the trial period.
  • Ease of transition (10%): Smoothness of moving from trial to paid plans.
7.6
5.3


Overall Result

:

Volusion wins

. Volusion scores 7.6 in product testing options, while Jigsy scores 5.3. Volusion offers a 14-day free trial during which users can test premium features. However, it does not offer a money-back guarantee. On the other hand, Jigsy offers a free version, but it only allows users to build a website without publishing it. Premium features can be tested during a 30-day refundable period.

Volusion Logo
Jigsy Logo

Free Plan
No
Yes (Only build, not publish)

Trial Duration
14 days No

Testing Premium Features

During free trial
During 30-day refundable period

Money Back Guarantee
No
30 days

Price

PriceLooks at the cost-effectiveness and value for money of each platform.Score Components:

  • Plan value (40%): What each pricing tier offers.
  • Transparency and clarity (30%): Clearness of pricing structures.
  • Flexibility of plans (20%): Range of options to suit different budgets.
  • Hidden costs (10%): Additional expenses not included in the plan.
7.6
7.6


Volusion and Jigsy have the same price score, but their offerings differ significantly.

Volusion is more focused on ecommerce, with plans that scale according to the size of the business and even a custom-priced enterprise plan for large businesses. On the other hand, Jigsy offers a more straightforward pricing structure, with plans that cater to different levels of website complexity, but does not offer an enterprise plan.

Price range
Volusion Logo


Offerings

Jigsy Logo


Offerings


Free
No offering at this amount.

Free ($0/month):

500 MB of hosting storage, allows only to build the website but not to it


$0-$5
No offering at this amount.

Starter ($4.99/month):

500 MB of hosting storage, 10 pages, 1 website

Value for price:


5.0


$5-$10
No offering at this amount.

Basic ($9.99/month):

2 GB of hosting storage, 99 pages, 3 websites, use your own domain

Value for price:


7.0


$10-$20
No offering at this amount.

Premium ($12.99/month):

5 GB of hosting storage, unlimited pages, 10 websites, use your own domain, priority support

Value for price:


9.0


$30-$40

Personal ($35/month):

Suitable for small businesses, allowing up to 100 products, 1 staff account, and offers support via live chat and email. Supports stores with up to $50K in GMV/year. This plan allows to manage 1 website and there is no limitation of number of pages offered.

Value for price:


6.5

No offering at this amount.

$70-$80

Professional ($79/month):

Targets growing businesses with up to 5,000 products, 5 staff accounts, and additional features like newsletters, abandoned cart reports, and phone orders. Supports up to $100K in GMV/year. This plan allows to manage 1 website and there is no limitation of number of pages offered.

Value for price:


7.5

No offering at this amount.

$200+

Business ($299/month):

Designed for large stores, offering unlimited products, 15 staff accounts, priority support, and integrations with Amazon and eBay. Supports stores with up to $500K in GMV/year. This plan allows to manage 1 website and there is no limitation of number of pages offered.

Value for price:


8.0

No offering at this amount.
In some cases companies have different prices based on various components like a
location. As a result in rare cases the prices displayed here can differ from the ones you see on their
websites.

Hosting quality

Hosting
quality
Examines the reliability and performance of the hosting solutions.Score Components:

  • Uptime (40%): Consistency and reliability of website availability.
  • Speed (30%): Loading times and performance.
  • Bandwidth and storage (20%): Sufficiency of resources provided.
  • Data centers (10%): Quality and distribution of hosting infrastructure.
7.0
4.5

🏆

Winner: Volusion

Volusion offers managed cloud hosting with a 99.9% uptime guarantee, which is a significant advantage over Jigsy, which does not disclose any uptime statistics or guarantees. While both platforms offer hosting services, Volusion provides unlimited storage and bandwidth across its plans, making it a more robust solution for businesses with high traffic and storage needs. Jigsy, on the other hand, offers limited storage options, which may not be sufficient for media-heavy sites or those requiring extensive databases.

Volusion Logo
Jigsy Logo

Do they offer hosting?

Yes, unlimited storage and bandwidth across its plans

Yes, storage options range from 25MB on the free plan to 5GB on the premium plan

Type of hosting:

Managed Cloud Hosting

Cloud based hosting

Uptime:

99.9%

Not disclosed

Uptime Guarantee:

Yes, 99.9%

No

Data Centers:

Not disclosed

Not disclosed

Website Speed Optimization

Website Speed OptimizationEvaluates optimization of website loading timesScore Components:

  • PageSpeed Score (30%): Google’s score indicating performance optimization.
  • Loading Time (30%): The average time until a website is fully interactive.
  • Mobile Optimization (15%): Optimization effectiveness for mobile devices.
  • Resource Optimization (15%): Optimizing images, scripts, and other heavy resources.
  • CDN Usage (10%): Use of CDN to enhance speed across geolocations.
7.1
5.9


🏆 Winner: Volusion

Both Volusion and Jigsy have strategies in place for website speed optimization, but Volusion takes the lead with a more comprehensive approach including code minification, regular monitoring and updates, and SEO optimization.

Volusion Logo
Jigsy Logo

Focus

CDN, Image optimization, Code minification, Regular Monitoring and Updates, SEO optimization

CDN, Image Optimization

Performance Tools

Google Lighthouse, PageSpeed Insights

Google PageSpeed Insights

Key Strategies

CDN, Image optimization, Code minification, Regular Monitoring and Updates, SEO optimization

CDN, Image Optimization

Load Times

Varies widely, depending on the optimization, website complexity

Varies widely, depending on the optimization, website complexity

Page Speed Scores Range

Varies widely, depending on the optimization, website complexity

Varies widely, depending on the optimization, website complexity

Core Web Vitals Improvement

Implementing various performance optimization techniques

Jigsy does not disclose any information regarding it’s Core Web Vitals improvements

Volusion’s approach to website speed optimization includes a variety of strategies such as CDN, image optimization, code minification, regular monitoring and updates, and SEO optimization. These strategies, combined with the use of performance tools like Google Lighthouse and PageSpeed Insights, help Volusion to maintain and improve website speed. The load times and PageSpeed scores for Volusion websites can vary widely, depending on the level of optimization and the complexity of the website. Volusion also focuses on improving Core Web Vitals by implementing various performance optimization techniques.

On the other hand, Jigsy’s approach to website speed optimization is more limited, focusing mainly on CDN and image optimization. Like Volusion, the load times and PageSpeed scores for Jigsy websites can vary widely, depending on the level of optimization and the complexity of the website. However, Jigsy does not disclose any information regarding its efforts to improve Core Web Vitals.

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Plugins and integrations

Plugins and integrationsMeasures the range and effectiveness of additional plugins and integrations.Score Components:

  • Variety of options (40%): Range of available add-ons.
  • Integration smoothness (30%): Ease of integrating plugins into the site.
  • Quality of plugins (20%): Functionality and reliability of the options.
  • Custom integration capabilities (10%): Support for custom or third-party integrations.
6.8
5.0


🏆 Winner: Volusion.

With a score of 6.8, Volusion offers a marketplace with a variety of integrations to enhance its ecommerce platform. It includes tools and services across categories such as Accounting, Business Resources, Channel Management, Customer & Relationship Management, Design, Domain Registration, Email Marketing, Fulfillment, International, Live Chat, Marketing, Mobile, Order Management, Payment Processing, Security, Shipping, and Shopping Feeds. In total, there are 82 integrations available to help complete your ecommerce business needs.

On the other hand, Jigsy, with a score of 5.0, offers limited integrations. However, it’s worth noting that Jigsy’s plugins and integrations are included within their pricing plans, which means that there’s no need to pay extra for using the plugins.

Volusion Applications

Volusion Integrations Marketplace

Marketing Features

Design FunctionalitiesRepresents how well each platform allows for creative design and customization of websites.Score Components:

  • Template Variety (30%): Range and quality of design templates.
  • Customization (30%): Flexibility and options for design alterations.
  • User Interface (20%): Ease and intuitiveness of the design process.
  • Responsiveness (10%): Adaptability to different devices and screen sizes.
  • Innovation (10%): Unique design features and tools.
6.9
3.8

🏆

Overall Winner: Volusion

. Volusion stands out for its more advanced ecommerce-focused marketing tools, especially in SEO and social media integration. Jigsy is strong in blogging, ideal for content-driven strategies.

Volusion Logo
Jigsy Logo

SEO Tools







Email Marketing







Blogging







Social Media Integration







Analytics and Reporting

Comprehensive analytics for in-depth insights

Basic analytics with Google Analytics integration

Ads and Promotions

Limited, primarily through Google AdWords



Customer Support

Customer supportEvaluates the quality and availability of support options.Score Components:

  • Response time (40%): Speed of support responses.
  • Support quality (30%): Effectiveness and helpfulness of the support.
  • Availability (20%): Range of support channels (phone, chat, email).
  • Resource richness (10%): Quality of self-help and educational materials.
7.0
4.3


🏆 Winner: Volusion

. In the comparison of Volusion vs Jigsy, Volusion stands out with a higher customer support score of 7.0 compared to Jigsy’s 4.3. Volusion offers comprehensive support options, including phone support during business hours, 24/7 chat support, and priority support for enterprise customers. This ensures that users have multiple channels to seek help and resolve issues promptly.

Jigsy, on the other hand, primarily relies on support tickets for its paid users, with email support that has received mixed feedback regarding response consistency. The lack of easily accessible communication channels, especially for free plan users, makes Jigsy’s support less reliable compared to Volusion’s more robust offerings.

Security

SecurityLooks at the platforms’ security measures and data protection.Score Components:

  • Data protection (40%): Safeguards for user and customer data.
  • SSL and encryption (30%): Implementation of secure connections.
  • Compliance (20%): Adherence to industry security standards.
  • Regular updates (10%): Frequency of security updates and patches.
8.7
0.0

🏆

Winner: Volusion

. Volusion takes the lead in security with a comprehensive set of measures designed to protect sensitive data and maintain website integrity. These include data encryption, two-factor authentication, SSL certificates, PCI DSS compliance, firewalls, regular security audits, and DDoS protection. These features ensure that both customer and business data are stored securely and are only accessible through authorized means.

On the other hand, Jigsy does not provide any information about its security measures. This lack of transparency can be a significant concern for users, especially those handling sensitive customer data or conducting online transactions. Therefore, in terms of security, Volusion is the clear winner.

AI Capabilities

AI capabilitiesMeasures the effectiveness of AI-driven features and tools.Score Components:

  • Automation efficiency (40%): Impact of AI on streamlining processes.
  • Personalization (30%): AI-driven customization for users or customers.
  • AI-Assisted design (20%): Role of AI in website design and functionality.
  • Data analysis (10%): Use of AI in interpreting user data and analytics.
0.0
0.0
Volusion Logo
Jigsy Logo

Personalized Design







SEO Optimization







Customer Behavior Analysis







Sales Predictions







Inventory Management







Content Generation







🏆 Winner: None

. Neither Volusion nor Jigsy offer any AI capabilities. Both builders lack features such as personalized design, SEO optimization, customer behavior analysis, sales predictions, inventory management, and content generation. This lack of AI capabilities may limit the functionality and user-friendliness of these platforms.

User Management

User ManagementAssesses the platforms’ capabilities in managing user roles, permissions, and accessibility.Score Components:

  • Role Customization (40%): Flexibility in creating and defining user roles and
    permissions.
  • Ease of Management (30%): User interface and tools for managing users.
  • Access Control (20%): Effectiveness of access control measures for different user
    levels.
  • Scalability (10%): Ability to manage a growing number of users efficiently.
7.7
0.0


🏆 Winner: Volusion

. Volusion offers customizable user account management with various roles and permissions tailored for efficient online store operation. These roles, including Administrator, Editor/Manager, Customer Service, and Marketing, provide different access levels for tasks like site design, order processing, and analytics. Subscription plans determine the number of staff accounts available: 1 in the Personal Plan, 5 in the Professional Plan, 15 in the Business Plan, and unlimited in the Prime Plan. This range ensures scalability and flexibility to meet the needs of businesses of all sizes, enabling effective management and operation of eCommerce teams across different business scales.

  • On the other hand, Jigsy does not have multiple users editing features.

Additional Features

Volusion Logo
Jigsy Logo

SSL Certificate







Custom Domain







Free Custom Domain Included







International Domains







Mobile Responsive







Page Speed







Website Builder Mobile App







Convert a Website To An App







Website Analytics







Multilingual Sites







Multiple Users


User Feedback

Volusion
65 reviews
3.2 out of 5 stars
Jigsy
0 reviews
0 out of 5 stars

Users generally appreciate Volusion’s affordability compared to competitors like Shopify, finding its simplified user interface suitable for non-tech users. However, there are concerns about its limited integrations and frequent technical issues, such as crashes and slow support responses. Some users feel that Volusion lacks the advanced features and customization options offered by competitors, making it less competitive in the market. Despite these drawbacks, Volusion remains a feasible option for small to medium-sized businesses seeking a budget-friendly solution for establishing an online store.

Jigsy does not have any reviews on the G2 platform, making it challenging to gauge user satisfaction directly. However, its versatile website builder with a drag-and-drop interface and range of templates suggests it aims to cater to a broad audience. The lack of user feedback might indicate a smaller user base or less visibility in the market compared to Volusion vs Jigsy.

The making of this blog

We followed a clear, step-by-step process to write and research this article.

FAQ

Which platform is better for ecommerce, Volusion or Jigsy?

Volusion is the clear winner for ecommerce, offering a comprehensive suite of features designed for online stores, including customizable templates, secure payment processing, and advanced marketing tools. Jigsy provides basic ecommerce functionalities, making it suitable for simpler online selling needs.

Can I create a professional-looking website without coding knowledge on both platforms?

Yes, both Volusion and Jigsy allow users to create professional-looking websites without the need for coding knowledge. Volusion offers a range of customizable templates tailored for online stores, while Jigsy provides a versatile drag-and-drop interface suitable for various website types.

How do Volusion and Jigsy compare in terms of customer support?

Volusion offers superior customer support with a score of 7.0, providing phone support during business hours and 24/7 chat support. Jigsy’s customer support, scoring 4.3, mainly relies on support tickets, with less satisfactory support experiences reported by users on the free plan.

Which platform offers better website speed optimization?

Volusion takes the lead in website speed optimization, employing strategies like CDN, image optimization, and code minification. Jigsy focuses on basic optimization techniques such as CDN and image optimization but lacks detailed information on efforts to improve Core Web Vitals.

Are there any AI capabilities available on Volusion or Jigsy?

Neither Volusion nor Jigsy offer AI capabilities. Both platforms lack features such as personalized design, SEO optimization, and customer behavior analysis, which may limit their functionality and user-friendliness compared to other platforms with AI features.

What security measures do Volusion and Jigsy provide?

Volusion offers a comprehensive set of security measures, including data encryption, SSL certificates, and PCI DSS compliance. Jigsy does not provide detailed information about its security measures, raising concerns for users handling sensitive data.

Can I manage multiple users on either platform?

Volusion allows for customizable user account management with various roles and permissions, offering scalability for businesses of all sizes. Jigsy does not support multiple users editing features, limiting its suitability for teams.

How do the platforms compare in terms of additional features?

Volusion provides a range of additional features, including SSL certificates, custom domains, and mobile responsiveness. Jigsy lacks some of these features, such as page speed optimization and multiple users support, making Volusion a more feature-rich option.

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