Web.com vs Hostpapa: guide for 2024

Final verdict

Web.com and Hostpapa both offer user-friendly website building solutions, but they cater to slightly different needs.

Web.com (Overall Grade: 5.8/10)

is designed for users without coding expertise, offering drag-and-drop functionality and a variety of pre-built templates. It emphasizes mobile responsiveness and includes eCommerce capabilities, SEO tools, and analytics features. When comparing Web.com vs Hostpapa, Web.com stands out for its extensive range of plugins and integrations, making it a versatile choice for users looking to expand their website’s capabilities.
Hostpapa (Overall Grade: 5.4/10)

, on the other hand, is tailored for small businesses and individuals seeking a professional online presence. It offers an intuitive drag-and-drop website builder with a variety of templates and customization options. Considering Web.com vs Hostpapa, Hostpapa excels in ease of use, customer support, and hosting quality, making it a reliable choice for users prioritizing simplicity and support.

	Overall grade: 5.8	Overall grade: 5.4
Design functionalities & templates	6.4	8.2
Ease of use	6.4	7.8
Ecommerce	6.3	6.6
Website Editors	6.6	6.8
Product testing options	0.2	0.5
Price	7.4	7.9
Hosting quality	5.9	7.5
Website speed optimization	5.8	6.6
Plugins and integrations	6.7	5.0
Marketing features	7.0	3.0
Customer support	7.3	8.0
Security	7.6	8.2
AI capabilities	7.3	0
User Management	5.2	2.2

Best for ecommerce

6.3

6.6

Verdict

: When comparing Web.com vs Hostpapa, Hostpapa edges out slightly with its more robust ecommerce features, especially for those opting for the Enterprise plan. Web.com, however, offers a straightforward and cost-effective solution for smaller businesses.

Web.com

: Web.com provides a suite of ecommerce features aimed at simplifying the creation and management of online stores. It includes product listing, marketing features, shipping options, and payment gateways integration. With around 15 ecommerce templates, Web.com emphasizes ease of use and cost-effectiveness, making it suitable for smaller businesses looking to establish an online store. However, it may lack the depth needed for more complex ecommerce operations.
Hostpapa

: Hostpapa offers a more comprehensive set of ecommerce capabilities, particularly in its Enterprise plan, which includes unlimited product listings and support for over 45 payment gateways. The platform provides inventory management, ecommerce-specific templates, and customizable product pages. With over 230 templates, Hostpapa caters to individuals and small businesses seeking to establish a professional online presence. While it may be more robust, it is also more suitable for those willing to invest in the higher-tier plans.

Best for informational & business websites

6.5

7.5

Verdict

: Hostpapa is the better choice for creating informational and business websites due to its user-friendly interface, extensive template options, and higher overall score in this category.

Web.com

: Web.com offers a platform aimed at users without coding expertise, providing drag-and-drop functionality and a selection of pre-built templates for easy website creation and customization. It emphasizes mobile responsiveness and incorporates eCommerce capabilities for businesses looking to sell online. However, its structured, row-based layout might limit creative freedom, and the absence of a free plan or trial could be a drawback for some users. Score: 6.5
Hostpapa

: Hostpapa provides an intuitive drag-and-drop website builder with a variety of templates and customization options, allowing users to create unique, mobile-responsive websites. It offers features such as basic SEO tools and e-commerce capabilities to help users enhance their website’s functionality and reach a wider audience. Hostpapa’s ease of use and comprehensive learning resources make it the preferred choice for users seeking a straightforward website creation experience. Score: 7.5

Detailed comparison

6.4

8.2

🏆

Winner: HostPapa.

HostPapa offers a more extensive range of templates and greater customization flexibility, making it a better choice for users seeking a highly personalized website design.

Web.com offers over 100 website templates designed to cater to a broad spectrum of industries and personalization needs. These templates are structured to be straightforward in customization, allowing users to easily adapt their chosen designs to suit their unique brand identity through the platform’s editor. However, while the platform facilitates template customization and offers numerous pre-made layouts, it may not provide the most advanced features for all customization desires.

Web.com Themes

HostPapa offers a wide variety of templates and designs to cater to the diverse needs of its users, ensuring that there is something for everyone, regardless of their niche or industry. With hundreds of professionally designed templates available, users can easily find a style that perfectly matches their vision and brand identity. These templates are not only abundant in number but also highly customizable, allowing for a high degree of personalization. From sleek and modern designs to more traditional and classic looks, HostPapa’s extensive template library ensures that users can create a unique and appealing website with ease.

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6.4

7.8

🏆 Winner: Hostpapa

. With a score of 7.8, Hostpapa’s website builder is designed with a user-friendly interface and intuitive drag-and-drop functionality, making it accessible for beginners and small businesses. Web.com, scoring 6.4, offers robust customization tools but may present a steeper learning curve for those without intermediate web design skills. Hostpapa’s ease of use makes it the preferred choice for users seeking a straightforward website creation experience.

Learning Resources

🏆 Winner: Hostpapa

. Hostpapa provides a comprehensive range of learning resources, including a detailed online knowledge base, video tutorials, and a free 30-minute one-on-one training session for new customers. These resources are designed to support users of varying skill levels, ensuring effective website management.

Learn more about Web.com

Learn more about Hostpapa

6.3

6.6

Web.com and Hostpapa both offer ecommerce capabilities, but they cater to different needs and preferences. Web.com provides a suite of ecommerce features aimed at simplifying the creation and management of online stores, while Hostpapa offers ecommerce capabilities exclusively in its Enterprise plan, which includes unlimited product listings and a selection of payment gateways.


Ecommerce themes and templates	5.5	5.5
Product page customization	6.0	6.0
Payment processing and commissions	6.5	7.0
POS capabilities	4.0	0.0
Payment gateways	7.0	7.5
Product numbers	5.0	5.0
Additional ecommerce features	6.0	4.5

Web.com ecommerce features:

Product listing
Marketing Features
Shipping options
Payment Gateways integration

Hostpapa ecommerce features:

Payment Gateways integration
Inventory management
Ecommerce specific templates

Ecommerce themes & templates

Web.com offers around 15 ecommerce templates designed to help businesses quickly launch and customize their online stores, emphasizing ease of use, cost-effectiveness, and professional design. These templates are compatible with Web.com’s website builder, facilitating straightforward customization and integration for digital storefronts. Hostpapa, on the other hand, provides over 230 templates, catering to individuals and small businesses seeking to establish an online presence. However, ecommerce capabilities are available only with the Enterprise plan, which includes features like unlimited product listings and support for over 45 payment gateways.

Product page customization

Web.com’s website builder offers a suite of tools for e-commerce stores, including product category management, product listing features, and support for various fulfillment types. Users can create and manage product variants to accommodate items with multiple options, enhancing the customer shopping experience. Hostpapa provides a suite of product page customization features, including options for size and color, inventory management, and customizable “Buy now” buttons. The platform supports a wide range of currencies and languages, adapting to the customer’s preferences automatically.

Payment processing

Web.com supports popular payment gateways like PayPal, Stripe, and all major debit and credit cards, ensuring a wide array of payment options for customers. However, details on transaction commissions from Web.com are not clearly stated. Hostpapa supports a variety of payment gateways, including PayPal, Square, and Stripe, catering to both online and offline payment methods. The platform does not charge transaction fees itself, with fees primarily depending on the chosen payment gateway.

In summary, while both Web.com and Hostpapa offer ecommerce capabilities, Hostpapa’s features are more robust and user-friendly, especially for those opting for the Enterprise plan. Web.com, however, provides a more straightforward and cost-effective solution for smaller businesses looking to establish an online store.

6.6

6.8

🏆

Winner: Hostpapa

. Hostpapa, with a score of 6.8, offers a user-friendly, drag-and-drop interface suitable for creating basic business websites, blogs, or portfolios. It provides a selection of responsive templates, multimedia support, and some e-commerce functionality. While it simplifies the website creation process for beginners, its features may be too basic for those seeking advanced customization or comprehensive marketing and SEO tools.

Web.com, scoring 6.6, offers a platform aimed at those without coding expertise, providing drag-and-drop functionality and a selection of pre-built templates for easy website creation and customization. It emphasizes mobile responsiveness and incorporates eCommerce capabilities for businesses looking to sell online. However, its structured, row-based layout might limit creative freedom, and the absence of a free plan or trial could be a drawback for some users.

Mobile editor/app

🏆

Winner: None

. Both Web.com and Hostpapa do not offer dedicated mobile editor apps, which can be a significant drawback for users who need to make on-the-go adjustments to their websites.

Web.com emphasizes mobile responsiveness in its website builder, ensuring that websites perform well across various devices. However, the lack of a mobile editor app means users cannot directly edit their websites from a mobile device, limiting flexibility and convenience.

Similarly, Hostpapa provides mobile-responsive templates and a user-friendly drag-and-drop interface for desktop use. Despite these features, the absence of a mobile editor app restricts users from making real-time changes via mobile devices, which could be a limitation for small businesses and individuals who need to manage their websites on the move.

In summary, the lack of dedicated mobile editor apps for both Web.com and Hostpapa means neither platform stands out in this category. Users looking for robust mobile editing capabilities may need to consider other website builders that offer this feature.

0.2

0.5

Overall Result

:

Hostpapa wins

. Hostpapa scores 0.5, slightly higher than Web.com’s 0.2, primarily due to its more generous 30-day money-back guarantee compared to Web.com’s 3-day guarantee. Neither platform offers a free version or trial period, and both restrict access to premium features until a plan is purchased.


Free Plan	No	No
Trial Duration	No	No
Testing Premium Features	Not possible	Not possible
Money-back Guarantee	3 days	30 days

7.4

7.9

Hostpapa offers more affordable entry-level plans, while Web.com provides significant discounts on annual billing.

	Offerings	Offerings
$0-$10	No offering at this amount.	Starter ($3.99/month): Free domain registration, Up to 2 pages, Mobile-friendly, responsive design templates. This plan allows to manage 1 website. Value for Price: 4.0
$10-$15	No offering at this amount.	Business ($10.99/month): Free domain registration, Up to 1000 pages, Mobile-friendly, responsive design templates. This plan allows to manage 1 website. Value for Price: 6.5
$15-$23	Website ($19.99/month): AI-powered Website Builder. Free domain & domain privacy for 1 year. Professional email for 3 months. SSL Certificate for 1 month. 1 hour expert design support. Social & email marketing tools. Value for Price: 6.5	Premium ($20.99/month): Free domain registration, Up to 1000 pages, Mobile-friendly, responsive design templates, Advanced HTML & CSS editing, Header/footer code injection. This plan allows to manage 1 website. Value for Price: 7.5
$23-$30	Website + Marketing ($24.99/month): All features in the Website plan. Enhanced marketing tools. Appointment scheduling. Value for Price: 7.0	No offering at this amount.
$30+	eCommerce ($34.99/month): All features in the Website + Marketing plan. Online store with secure checkout. Sell on multiple marketplaces like Facebook, Instagram, Amazon, eBay, etc. Value for Price: 8.5	Enterprise ($40.99/month): Free domain registration, Up to 1000 pages, Mobile-friendly, responsive design templates, Advanced HTML & CSS editing, Header/footer code injection, eCommerce enabled, 45+ payment gateways, No additional transaction fees, Digital goods functionality, Inventory tracking, Sell on Facebook. This plan allows to manage 1 website. Value for Price: 9.0

In some cases companies have different prices based on various components like a
location. As a result in rare cases the prices displayed here can differ from the ones you see on their
websites.

5.9

7.5

🏆

Winner: Hostpapa

Hostpapa outshines Web.com with a higher hosting quality score, a 99.9% uptime guarantee, and disclosed data center locations. Web.com, while offering unlimited storage and daily backups, lacks transparency in uptime and data center information, making Hostpapa the more reliable choice.


Do they offer hosting?	Yes, with unlimited storage and daily backups	Yes
Data Centers:	Not disclosed	3 Data Centers: California(US), Burlington(Ontario, Canada) and one in the Netherlands
Type of hosting:	Shared hosting	Shared Hosting
Uptime:	Not provided	99.9%
Uptime Guarantee:	No	Yes, 99.9%

5.8

6.6

🏆 Winner: Hostpapa

Both Web.com and Hostpapa offer various strategies for optimizing website speed, but Hostpapa has a slight edge in this category due to its higher optimization score.


Focus	Mobile Optimized design, Code Minification, Caching, Image Optimization	Image optimization, Caching, HTTP requests minimization
Performance Tools	SEO tools, Analytics features	Basic SEO tools
Key Strategies	Mobile Optimized design, Code Minification, Caching, Image Optimization	Image optimization, Caching, HTTP requests minimization
Load Times	Varies depending on optimization and website complexity	Varies widely, depending on optimization and website complexity
Page Speed Scores Range	Varies depending on optimization and website complexity	Varies widely, depending on optimization and website complexity
Core Web Vitals Improvement	No specific information provided	Implementing various performance optimization techniques

Web.com offers a platform aimed at users without coding expertise, providing drag-and-drop functionality and a selection of pre-built templates for easy website creation and customization. It emphasizes mobile responsiveness, ensuring websites perform well across various devices, and incorporates eCommerce capabilities for businesses looking to sell online. Web.com employs strategies such as mobile-optimized design, code minification, caching, and image optimization to enhance website speed. However, it does not provide specific information on Core Web Vitals improvements, and its load times and PageSpeed scores vary depending on optimization and website complexity.

Hostpapa, on the other hand, is designed for small businesses and individuals looking to create a professional online presence. It offers an intuitive drag-and-drop website builder with a variety of templates and customization options, allowing users to create unique, mobile-responsive websites. Hostpapa focuses on image optimization, caching, and minimizing HTTP requests to improve website speed. It also implements various performance optimization techniques to enhance Core Web Vitals. Like Web.com, Hostpapa’s load times and PageSpeed scores vary widely depending on optimization and website complexity, but it has a higher overall speed optimization score.

In conclusion, while both platforms offer robust speed optimization strategies, Hostpapa’s higher score and focus on performance optimization techniques give it an edge in this category.

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6.7

5.0

🏆 Winner: Web.com.

Web.com scores 6.7, offering a more extensive range of plugins and integrations compared to Hostpapa, which scores 5.0. Web.com provides advanced eCommerce features, comprehensive SEO tools, and enhanced social media integration, making it a more versatile choice for users looking to expand their website’s capabilities. Hostpapa, while user-friendly and suitable for basic websites, lacks the breadth of advanced third-party integrations that Web.com offers.

It is however worth mentioning that Hostpapa’s simplicity and ease of use make it a good option for users with basic website needs.

7.0

3.0

🏆

Overall Winner: Web.com

. Web.com excels with a broader range of marketing tools, including email marketing and advanced social media integration. Hostpapa offers basic features, making it less suitable for comprehensive marketing strategies.


SEO Tools	Yes	Yes, but very basic
Email Marketing	Yes	No
Blogging	Yes	Yes, but basic
Social Media Integration	Yes	Limited to adding icons
Analytics and Reporting	Basic in-built features, easy Google Analytics integration	Basic in-built features, easy Google Analytics integration
Ads and Promotions	Yes	No

7.3

8.0

🏆 Winner: Hostpapa

. Comparing Web.com vs Hostpapa, Hostpapa takes the lead in this category with its 24/7/365 customer support, including phone, email, and live chat options. Hostpapa’s unique offering of 30-minute one-on-one video training sessions with their experts provides an additional layer of personalized support, which can be particularly beneficial for users needing extra help.

Web.com also offers robust customer support with 24/7 availability through email, live chat, and phone support. While Web.com ensures prompt and direct assistance, it lacks the personalized training sessions that Hostpapa offers. Nonetheless, Web.com’s support system is reliable and accessible, making it a strong contender in this category.

7.6

8.2

🏆

Winner: HostPapa

. HostPapa excels in security with a comprehensive suite of measures including automatic SSL certification, server firewalls, DDoS attack prevention, and the Protection Power Security Software. These features ensure robust protection against a wide array of cyber threats, making it a reliable choice for users prioritizing security.

Web.com also offers solid security features through its partnership with SiteLock Security, providing cloud-based services for malware scanning and removal, SSL certificates, and DDoS protection. However, HostPapa’s more extensive security suite and higher security score give it the edge in this comparison.

7.3


AI Website Builder	Web.com offers an AI website builder for quick site creation	Hostpapa does not have an AI website builder
AI E-commerce Features	Personalized product recommendations, automated inventory management, customer service chatbots, and data analysis tools	Hostpapa does not have AI-powered eCommerce features
AI Content Generation	AI Writer for creating various types of content in multiple languages	Hostpapa does not have any AI content generation features
Additional AI Features	AI Domain Generator, AI Logo Builder	Hostpapa lacks any AI features

🏆 Winner: Web.com

. Web.com, with a score of 7.3, offers a comprehensive suite of AI tools designed to simplify website creation and enhance eCommerce functionality. Its AI capabilities include an AI website builder, personalized product recommendations, automated inventory management, customer service chatbots, and versatile content generation tools. These features make Web.com a strong choice for users looking to leverage AI to streamline their website and eCommerce operations.

Hostpapa, with a score of 0, does not offer any AI capabilities. This makes it less suitable for users seeking advanced AI tools to aid in website creation and management.

5.2

2.2

🏆 Winner: Web.com

. Managing user accounts and roles is more defined and structured with Web.com compared to Hostpapa.

Web.com allows multiple user accounts, although the exact number of supported accounts is not specified. It provides clear roles and access levels, making it suitable for teams with distinct responsibilities.
Hostpapa does not explicitly mention support for multiple users, which may limit its effectiveness for collaborative projects.

Web.com User Roles and Access Levels:

Role	Description	Access Highlights
Primary	The main account holder or primary user.	Edit primary user info, Purchase products, Manage and renew products and services.
Admin	Users with administrative privileges besides the primary.	Edit payment information, Add/Edit/Delete user roles, Manage and renew products and services, Edit WHOIS Admin and Tech user info.
Tech	Users with technical responsibilities.	Manage and renew products and services, Edit WHOIS Admin and Tech user info.

Additional Features


SSL Certificate	✓	✓
Custom Domain	✓	✓
Free Custom Domain Included	✓	✓
International Domains	✓	✓
Mobile Responsive	✓	✓
Page Speed	✓	✓
Website Builder Mobile App	X	X
Convert a Website To An App	X	X
Website Analytics	✓	✓
Multilingual Sites	✓	✓
Multiple Users	✓	X

User Feedback

Web.com offers a website builder aimed at users without coding expertise, featuring drag-and-drop functionality and a variety of pre-built templates. Its emphasis on mobile responsiveness and eCommerce capabilities makes it a versatile choice for both novice and seasoned users looking to establish or enhance their online presence. The inclusion of SEO tools and analytics features further aids in improving online visibility and tracking website performance.

Hostpapa, designed for small businesses and individuals, provides an intuitive drag-and-drop website builder that simplifies the process of creating and customizing professional websites. With a variety of templates and customization options, Hostpapa ensures users can create unique, mobile-responsive websites. Additionally, it offers basic SEO tools and eCommerce capabilities to help users enhance their website’s functionality and reach a wider audience. However, it lacks user reviews on the G2 platform, making it difficult to gauge user satisfaction directly.

The making of this blog

We followed a clear, step-by-step process to write and research this article.

Our Ranking Criteria

FAQ

Which platform is better for beginners, Web.com or Hostpapa?

Hostpapa is generally better for beginners due to its user-friendly interface and intuitive drag-and-drop design. It’s straightforward and requires less technical know-how. Web.com, while not overly complex, has a steeper learning curve, especially for those new to ecommerce.

Can I use both Web.com and Hostpapa for selling products internationally?

Yes, both platforms support international sales. Hostpapa offers advanced features like multi-currency support and international domain capabilities, making it well-suited for global ecommerce. Web.com also supports international selling, but its features are more basic compared to Hostpapa.

How do Web.com and Hostpapa differ in terms of customization and design flexibility?

Hostpapa offers greater customization and design flexibility, especially with its wide range of templates and drag-and-drop editor. It’s ideal for creating unique, visually appealing sites. Web.com, on the other hand, focuses more on ecommerce functionality, with templates that are professional but offer less design flexibility than Hostpapa.

What are the major differences in pricing and value between Web.com and Hostpapa?

Hostpapa generally offers more affordable plans, making it a cost-effective option for small businesses and individuals. It provides a good balance of features at lower price points. Web.com’s plans are more expensive, but they include advanced ecommerce features, making it a better value for users who are focused on scaling their online business.