000Webhost vs Interserver: guide for 2024

000Webhost vs Interserver: Final verdict


Comparing 000webhost and InterServer, both hosting providers offer a range of features catering to different user requirements, with InterServer standing out in overall value and performance.


  • InterServer (Overall grade: 8.1)


    stands out with its robust performance metrics, including a 99.9% uptime guarantee that actualizes at 99.99%, coupled with an average server response time of 662ms. The integration of Cloudflare and proprietary caching mechanisms further boosts its reliability. It offers diverse hosting options, including shared, cloud, WordPress, VPS, and dedicated hosting, making it a versatile choice for varied needs such as high-traffic websites, agencies, and long-term ecommerce projects. Its impressive scalability, strong security measures like InterShield, and comprehensive user support—including 24/7 availability and free migration services—make it an excellent choice for those seeking reliable and scalable web hosting solutions.

  • 000webhost (Overall grade: 6.4)


    is well-known for its free hosting service, appealing to beginners and small projects thanks to features like one-click WordPress installation, PHP support, and an easy-to-use website builder. While its performance metrics, such as 99.05% uptime and a 1.87-second server response time, are adequate for non-demanding projects, they fall short for more intensive applications. The free plan includes limitations like bandwidth and storage caps, making it less suitable for resource-heavy sites. Though it offers advanced features in its premium plans, the lack of VPS and dedicated hosting options reduces its flexibility. Furthermore, the absence of enterprise-level support options can be a drawback for larger or growing businesses.

Overall grade:6.4

Overall grade:8.1

Uptime and Availability 5.3 8.7
Hosting Performance 8.2 8.2
Hosting Security 7.8 8.3
Price 8.4 8.1
Hosting Features 6.9 6.2
Ease Of Setup 6.8 8.7
User Management 0.0 7.4
Customer Support 8.0 9.0
User feedback 3.9/5 4/5

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Shared hosting
Cloud hosting
WordPress hosting
Ecommerce hosting
VPS hosting
Dedicated hosting

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

WordPress
000Webhost: Offers comprehensive tools for easier WordPress management and acceleration.

Ecommerce
000Webhost: Superior support and advanced features better for stable, long-term ecommerce projects.

Agencies
InterServer: Offers diverse platform support and scalable options beneficial for agencies.

High-traffic websites
InterServer: More suitable due to unlimited data transfer and ultra-fast servers.

Multimedia websites
Tie: Both offer essential multimedia tools and unlimited storage options.

Detailed comparison

Uptime and availability

Evaluates the average uptime statistics, uptime guarantee and overall availability of the hosting
provider

Score Components:

  • Uptime percentage (30%): evaluates the uptime statistics in given period of time
  • Uptime guarantee (20%): Assesses if the platform offers an uptime guarantee and
    whether the actual uptime matches the promised guarantee.
  • General performance (25%): Evaluates how fast is the average response time and overall
    it’s stability.
  • Responsiveness (10%): Adaptability to different devices and screen sizes.
  • Availability (25%): Reflects the total downtime and number of outages.

5.3
8.7

Section 1:

Winner InterServer: Offers high availability and performance with an extensive range of supportive technologies.

000webhost provides a free hosting service with a 99% uptime guarantee. Over a recent 4-month evaluation, it maintained an uptime of 99.05%, below the industry standard of 99.9%. The average server response time was 1.87 seconds, and the page load time was 1.7 seconds. Although it delivers basic functionalities, its performance metrics fall short, making it less suited for demanding projects.

InterServer guarantees 99.9% uptime with an actual uptime performance of 99.99%. The average server response time is 662ms, and the typical page load time is 1.2 seconds. Partners with Cloudflare and utilizes proprietary caching mechanisms to enhance reliability. The service includes strong security measures and provisions for maintaining email delivery, making InterServer the more reliable choice for superior uptime and availability.

Which one has better hosting performance?

Evaluates the platforms hosting speed and performance tools
Score Components:

  • Hosting speed (30%): This includes SSD quality, Load times, PageSpeed score ranges,
    additional information on website speed, built-in plugins for performance enhancement, available caching
    methods, and CPU/RAM options
  • CDN (20%): Considers whether CDN is available or not, whether it’s free or paid, and
    the quality of the CDN service
  • Available data centers (30%): Evaluates the number of data centers and their locations
    globally.
  • Scalibility (20%): Looks at whether elastic scaling is available, the process required
    to scale (manual upgrade vs. automatic scaling), the presence of dedicated servers, and the costs
    associated with scaling.

8.2
8.2

🏆 Winner
InterServer:
Offers a comprehensive and feature-rich hosting solution.

Comparing general performance, InterServer shines in terms of speed and reliability. Their ultra-fast web servers, SSD caching servers, and 10GB Cisco network provide a significant boost to load times and overall website performance. On the other hand, 000Webhost offers standard performance with multiple PHP versions and cache management, but their free plan limits resources like disk space and bandwidth. Both hosting services offer a free CDN—Cloudflare for InterServer and a nameless one for 000Webhost. InterServer’s reliability is further strengthened by a balanced server capacity utilization, ensuring servers are never overloaded. Both providers have a strong uptime guarantee of 99.9%.

Website Speed

InterServer’s website speed is enhanced through technologies like SSD caching, RAID-10 storage, and a route-optimized network. This ensures quick load times and consistent performance. 000Webhost, offering standard performance, includes cache management and various PHP versions, but limited resources on their free plan can hamper speed. Both providers offer free SSL certificates, which add to the security and speed improvements due to HTTPS protocols.

Scalability

InterServer is highly scalable and supports growth without performance issues thanks to their 50% server capacity utilization. Users can scale to VPS or dedicated servers without downtime, but the cost specifics are unknown. 000Webhost offers a range of premium plans with increasing resources like bandwidth and storage, but in-depth details about scaling costs and procedures are unavailable. Both provide a variety of hosting options, but InterServer presents a more seamless scaling process.

Which one has better security features?

Reflects the platforms security measures, data privacy, backups and adherence to legal
and regulatory requirements

Score Components:

  • Technical security measures (40%): This includes encryption, firewalls, DDoS
    protection, secure configurations, server monitoring, access control and availability of security addons
    (e.g Sitelock security).
  • Operational security measures (30%): Encompasses data privacy, backups and data
    redundancy.
  • Compliance and certifications (20%): Adherence to legal and regulatory requirements
    (e.g., GDPR, HIPAA) and possession of certifications (e.g., ISO 27001, SOC 2).
  • Business and reliability (10%): Factors in the provider’s reputation, uptime
    guarantees, and customer support.

7.8
8.3

🏆 Winner: InterServer: A highly secure hosting provider with robust security features for both websites and email.

Both 000Webhost and InterServer, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

000Webhost provides a range of security features, including automated DDoS protection, advanced firewalls, and malware scanning. They offer SSL certificates for all subdomains and support multiple PHP versions for flexibility. InterServer, however, steps up its game with free SSL certificates for all, automatic virus scanning, and a proprietary InterShield Security system that blocks web attacks and provides machine learning firewalls. Additionally, InterServer’s self-healing hardware ensures continuous uptime, making their technical security measures superior overall.

Operational security measures:

Operationally, both hosts ensure user data security and privacy, but there are key distinctions. 000Webhost employs strict confidentiality protocols and GDPR compliance but relies on third-party processors for PCI. InterServer goes further with end-to-end email encryption, anonymous email creation without personal information, and brute-force attack prevention. It also offers premium spam filtering for email security. InterServer’s physical data center security includes 24/7 surveillance and strict access controls, which are critical for operational security.

Compliance and certifications:

Both 000Webhost and InterServer comply with GDPR standards, demonstrating their commitment to user privacy. 000Webhost highlights its PCI compliance via third-party payment processors but lacks mentions of HIPAA compliance. InterServer focuses on privacy protection with anonymous emails and end-to-end encryption but does not explicitly state details about PCI or HIPAA compliance.


SSL certificate

Provided for subdomains

Free

Additional security features

DDoS protection, malware scanner

InterShield Security, self-healing hardware

PHP versions

Supported

Supported up to PHP 8.3

GDPR compliance

Yes

Yes

HIPAA compliance

Not specified

Not specified

PCI compliance

Yes (via third-party)

Not specified

Hosting features

Looks at the features offered by hosting platforms
Score Components:

  • Domains (20%): Assesses the availability of a free domain, domain purchase options, and
    pricing
  • Email (15%): Considers if the provider offers full email hosting, or is reselling
    third-party service, and if the email is only transactional or not
  • Website builder (15%): Checks if website builder is available, and it’s user
    friendliness and overall the level of customization allowed.
  • Staging environment (20%): Determines if a staging environment is available, allowing
    for testing changes before going live.
  • FTP & SFTP accounts (10%): Evaluates if and how easily users can access FTP and
    SFTP accounts
  • Git and SSH access (20%): Assess whether Git is integrated into the hosting service and
    if SSH access is provided

6.9
6.2

🏆 Winner 000webhost: Offers robust features in both free and premium plans suitable for various user needs.

When comparing 000webhost and InterServer, it’s clear that both offer a range of features catering to different user requirements. 000webhost’s free plan is highly appealing for beginners or small projects with its 300 MB SSD storage, free SSL for subdomains, and a free website builder with a wide array of templates. This makes it incredibly user-friendly, especially for those new to web development. For more advanced users, upgrading to the premium or business plans provides extensive benefits such as unlimited websites, SSD storage, and advanced WordPress features, including AI-powered tools and WooCommerce integration. However, one drawback is the limited email accounts in the free plan, which might necessitate external email solutions.

InterServer, meanwhile, shines with its unlimited storage space and data transfer, making it ideal for users anticipating hefty website traffic. The weekly backups and free Cloudflare CDN provide added reliability and security. Unlike 000webhost, InterServer offers unlimited FTP accounts, which is a significant advantage for larger teams needing substantial access management. However, InterServer lacks explicit details on SSH access, and there is no clear indication of available website builders, which might limit its appeal for users seeking easy website creation tools without coding knowledge.


Free domain

No

Yes

Free SSL

Yes, for subdomains

Yes

Email hosting

No (Free Email in Premium & Business plans)

Yes

Website builder

Yes, No-Code & Drag&Drop in Premium & Business plans

Not mentioned

Staging environment

Yes, in Premium & Business plans

No

FTP & SFTP account

Yes

Yes

Git and SSH access

Yes

Not explicitly mentioned

Free backup

No

Weekly backups

Money back guarantee

Yes, 30-Day Money-Back Guarantee

Yes
In some cases hosting providers offer different features based on various components like
a location.
As a result in rare cases the features mentioned here can differ from the ones you see on their websites.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both 000webhost and InterServer offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

When looking at email services, 000webhost only offers email hosting in its premium and business plans, catering to both transactional emails and more extensive email campaigns. In contrast, InterServer provides email hosting across all plans, offering more immediate access to email services without the need to upgrade. This makes InterServer a more versatile choice for businesses needing comprehensive email solutions right from the start. Both providers do not explicitly mention reselling third-party services like Google Workspace or Outlook, which may require users to look for additional integrations if needed.

Price

Looks at the cost-effectiveness and value for money of each platform.
Score Components:

  • Plan value (40%): What each pricing tier offers.
  • Transparency and clarity (30%): Clearness of pricing structures.
  • Flexibility of plans (20%): Range of options to suit different budgets.
  • Hidden costs (10%): Additional expenses not included in the plan.

8.4
8.1

🏆 Winner
Hostinger:
Hostinger scores slightly higher overall, mainly due to the robust features included in their plans and the transparency of what’s included.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

When comparing the pricing plans of Hostinger and InterServer, significant differences emerge. Hostinger’s plans offer competitive introductory prices with rich features like weekly backups and free domain registration. InterServer, however, emphasizes unlimited resources across several plans and straightforward pricing without dramatic increases on renewals. For example, Hostinger’s Single Shared Hosting starts at $1.99/mo with varied renewals, whereas InterServer’s Standard Web Hosting is constantly priced at $2.50/month. Hostinger includes many additional features like an AI website builder, multiple PHP versions, managed WordPress, and WooCommerce integrations, making it an all-in-one solution for web developers and businesses. InterServer, in contrast, ensures unlimited access and scalability, offering robust support with SSD-enhanced servers and 461 one-click scripts.

Single Shared Hosting $3.99

1 website, 50GB SSD storage, 100GB bandwidth, 24/7 support, free domain, free SSL, weekly backups, free 1-click WordPress installation.

Value for price:8.5

WordPress Hosting $6.00

1 Core, 30GB SSD storage, 2TB transfer, 24/7 support, high performance storage, instant provisioning.

Value for price:8.7

Premium Web Hosting $7.99

100 websites, 100GB SSD storage, unlimited bandwidth, 24/7 support, free domain, free SSL, weekly backups, free 1-click WordPress installation.

Value for price:9.0

N/A

Single Shared Hosting $3.99

1 website, 50GB SSD storage, 100GB bandwidth, 24/7 support, free domain, free SSL, weekly backups.

Value for price:8.5

Standard Web Hosting $2.50

Unlimited websites, unlimited storage, unlimited transfer, unlimited email, 24/7 support, free SSL.

Value for price:9.0

Premium Web Hosting $7.99

100 websites, 100GB SSD storage, unlimited bandwidth, 24/7 support, free domain, free SSL, weekly backups.

Value for price:9.0

N/A

Business Web Hosting $8.99

100 websites, 200GB NVMe storage, unlimited bandwidth, 24/7 support, free domain, free SSL, daily backups.

Value for price:9.2

Cloud VPS Hosting $6.00

2GB RAM, 30GB SSD storage, cPanel or Direct Admin, 24/7 support, high performance storage.

Value for price:8.8

N/A

Storage Hosting (ST-100 $3/month)

200GB space, 1TB transfer, 5 domains, unlimited subdomains, 24/7 support, RAID-10 storage.

Value for price:8.6

In some cases companies have different prices based on various components like a location.
As a result in rare cases the prices displayed here can differ from the ones you see on their websites.

Enterprise plans

Hostinger’s Business Web Hosting plan presents a more compelling option for enterprises with its enhanced performance, daily backups, increased NVMe storage, and WooCommerce optimization. InterServer’s Reseller Hosting plans allow for a scalable business model with unlimited domains and bandwidth, along with client management features, making it a suitable choice for agencies looking to manage multiple client websites. Both providers offer significant features but cater to different needs; Hostinger focuses on in-house business efficiency, while InterServer provides versatile options for reselling and extensive storage solutions.

000Webhost vs Interserver: Ease of setup

Evaluates the ease of setting up and migrating websites on the hosting
platform.

Score Components:

  • Site migration (25%): Assesses whether the provider offers tools for site migration,
    either automated or manual, and whether these services are free or require a fee.
  • Admin panel usability (35%): Evaluates the type of admin panel provided, such as the
    standard cPanel or a custom solution, focusing on its accessibility and user-friendliness for both
    technical and non-technical users.
  • Setup features (20%): Examines the availability and ease of use of various setup
    features, including FTP accounts, file managers, email account setup, PHPMyAdmin, and easy CDN
    configuration.
  • Help center quality (20%): Measures the quality and accessibility of the provider’s
    help center resources, including articles and tutorials.

6.8
8.7

🏆 Winner InterServer: InterServer stands out for its user-friendly features, extensive support options, and seamless migration services.

000Webhost provides a straightforward method for setting up a website with free hosting. Users can choose between FTP uploads, WordPress installations, or using the integrated Website Builder, making it a suitable choice for both beginners and experienced users. The website builder simplifies the process for those without coding knowledge. On the other hand, InterServer utilizes industry-standard control panels like cPanel and DirectAdmin, which are highly intuitive and offer a wide range of features. These control panels are beneficial to both technical users and newcomers, streamlining the management of websites through a user-friendly web interface.

000Webhost on the other hand, offers a dual interface that combines a custom dashboard with full cPanel access, catering to both beginners and technically advanced users. The platform includes a comprehensive help center filled with a wide variety of guides and tutorials, aimed at assisting users in managing and optimizing their websites effectively.

InterServer’s control panels offer a more comprehensive and professional experience compared to 000Webhost’s basic setup tools. The inclusion of 461 one-click script installations, including popular CMS options like WordPress, is a significant advantage. This variety, combined with a well-organized interface, enhances usability. While 000Webhost’s tools are adequate for simple websites, InterServer’s more robust and feature-rich control panels provide greater flexibility and control for all types of users.

When it comes to migration tools, InterServer clearly has the upper hand. They offer a free migration service for standard shared hosting accounts, which requires users to have a full cPanel backup ready for download. This service is highly convenient and cost-effective, ensuring a smooth transition for users switching from another provider. In contrast, 000Webhost also provides options for transferring websites, but detailed information about the ease or cost of these services is not specified.


The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. 000Webhost offers a wide range of resources alongside 24/7 chat and phone support. InterServer also boasts a detailed help center with an intuitive search function and around-the-clock support via live chat, phone, and ticketing, ensuring comprehensive user support.

User management

Assesses the platforms’ capabilities in managing user roles, permissions, and
accessibility.

Score Components:

  • Role customization (40%): Flexibility in creating and defining user roles and
    permissions.
  • Ease of management (30%): User interface and tools for managing users.
  • Access control (20%): Effectiveness of access control measures for different user
    levels.
  • Scalability (10%): Ability to manage a growing number of users efficiently.

0.0
7.4

🏆 Winner
InterServer:
Offers comprehensive user management features suitable for diverse needs.

000Webhost and InterServer both provide user management functionalities, but the scope and flexibility differ significantly between the two. 000Webhost does not have specific details on user roles or detailed user management features available from the given information. InterServer, on the other hand, supports various user roles and permissions through its use of cPanel, Plesk, and DirectAdmin control panels. These tools enable more flexible creation and management of user accounts, as well as setting varied permissions and defining roles, making it a more versatile choice for managing user roles and permissions.

InterServer utilizes control panels like cPanel, Plesk, and DirectAdmin, which provide user-friendly interfaces for user management tasks. These tools are comprehensive, allowing for intuitive management of user accounts, permissions, and other functionalities. 000Webhost lacks detailed information on its user interfaces and tools specific to user management, making it less clear how user-friendly its system might be. Thus, InterServer offers a more visually navigable and user-centric management environment.

Access control measures are critical for efficiently managing an increasing number of users. InterServer’s usage of well-established control panels like cPanel and Plesk ensures strong access control measures, such as customizable user permissions and roles. These platforms are known for their efficacy in handling large volumes of users without compromising security. In contrast, the lack of detailed information on 000Webhost’s access control capabilities raises questions about its effectiveness in efficiently managing user access, particularly for growing user bases.

InterServer user roles table:

Role Description Access highlights
Admin Manages all aspects of the hosting account. Full access to all features including billing, user management, and server settings.
Reseller Manages client accounts under a main account. Can create and manage client accounts, assign permissions, and provide support.
Email User Handles professional email addresses. Access to email account settings, sending/receiving emails, and email forwarding.
Web Developer Manages website files and development tools. Access to File Manager, databases, and website coding tools.
User General purpose user with limited access. Can access specific assigned resources but has restricted permissions compared to Admin and Reseller roles.

Customer support

Evaluates the quality, availability, and scope of the customer support offered by the
hosting provider.

Score Components:

  • Support communication channels (30%): Measures the variety of customer support types
    provided (live chat, chatbot, email, phone, etc.)
  • Availability (20%): Assesses the availability hours for each channel, including 24/7
    support options.
  • Technical support quality (30%): Assesses whether the provider offers comprehensive
    technical support, including hardware upgrades (e.g., HDD to SSD), software installations, and web
    server configuration changes.
  • Enterprise support (20%): Checks if there are dedicated or priority support services
    for enterprise-level customers.

8.0
9.0

🏆 Winner InterServer: Outstanding customer support options available around the clock for quick issue resolution.


Phone support







Live chat support







Chatbot







Email/ticket support







Enterprise support
(dedicated agent, priority support)






When examining the customer support of 000Webhost and InterServer, several key points stand out. Both offer 24/7 phone and live chat support, ensuring constant availability to assist users. Email and ticket support are also available through both providers, ensuring multiple points of contact. However, InterServer goes a step further by offering enterprise support with dedicated agents and priority services.

InterServer distinguishes itself with a proactive approach including free migration services, comprehensive support channels, and a knowledgeable on-site support team. Meanwhile, 000Webhost maintains a solid support system featuring forums, a knowledge base, and WordPress tutorials, yet falls short without enterprise-level support options. The added features and dedicated team give InterServer a decided edge in customer support.

000Webhost vs Interserver: User feedback

000Webhost
8 reviews
3.9 out of 5 stars
Interserver
32 reviews reviews
4 out of 5 stars

000webhost is widely appreciated for its free hosting services, making it an excellent choice for beginners and those wanting to test websites without financial commitment. Users commend features like the one-click WordPress installation, PHP and MySQL support, and an intuitive website builder. However, some users find the service slow and restrictive, particularly with bandwidth limits and the presence of watermarks in the free plan. Additionally, the service lacks support for broader frameworks such as Python, and professional features are often disabled unless upgraded to a paid plan.

User feedback on the hosting provider paints a mixed picture. Many users commend the provider for its affordable, straightforward pricing and extensive features like unlimited storage and bandwidth, free SSL certificates, and a user-friendly control panel. The customer support, while generally prompt and effective, has garnered both praise and criticism, especially due to the lack of a dedicated phone support line and sometimes long live chat wait times. However, performance issues such as inconsistent server speed, downtime, and occasional loss of data have been frequent points of frustration for users.

000Webhost vs Interserver: FAQ

Which platform is better suited for hosting WordPress websites?


Both platforms are suitable for hosting WordPress websites, but 000webhost offers comprehensive tools for easier WordPress management, making it more appealing for beginners. InterServer also provides robust WordPress hosting with superior performance metrics, making it suitable for more demanding applications. Ultimately, the choice would depend on the user’s specific needs.

Which platform offers better customer support?


InterServer offers better customer support with 24/7 availability through phone, live chat, and ticket systems, along with enterprise support options. While 000webhost also provides 24/7 support, it lacks the enterprise-level support and dedicated agents that InterServer offers. This makes InterServer more reliable for users seeking advanced support services.

Which hosting service offers more scalability options for growing websites?


InterServer offers more scalability options for growing websites, allowing seamless upgrades to VPS or dedicated servers without performance issues or downtime. 000webhost provides premium plans with increased resources but lacks VPS and dedicated hosting options, making it less flexible for large-scale growth. Thus, InterServer is the more scalable choice.

What are the differences in the control panels offered by each hosting service?


InterServer utilizes industry-standard control panels like cPanel and DirectAdmin, which are intuitive and feature-rich, providing greater flexibility and control for users. 000webhost offers basic setup tools including a website builder, which simplifies website management for beginners but lacks the advanced functionalities of InterServer’s control panels. Overall, InterServer’s control panels offer a more comprehensive user experience.

Which hosting service offers better security features?


InterServer offers better security features, including its proprietary InterShield Security system, automatic virus scanning, and self-healing hardware. 000webhost also provides robust security with automated DDoS protection and malware scanning but does not match the advanced and comprehensive security measures provided by InterServer. Therefore, InterServer is the superior choice for security.

    The making of this blog

    We followed a clear, step-by-step process to write and research this article.

    Share article

    Leave a comment

    Your email address will not be published. Required fields are marked *

    Your email address will never be published or shared. Required fields are marked *

    Comment*

    Name *