10Web vs Contabo: guide for 2024

Final verdict

Comparing 10Web and Contabo, both offer strong hosting solutions catered to different needs, with 10Web focused on AI-powered features and WordPress hosting, and Contabo excelling in high-performance VPS and dedicated hosting.

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  10Web (Overall grade: 8.8)
  
  
  delivers outstanding managed WordPress hosting with a focus on reliability and performance, leveraging Google Cloud’s infrastructure. With advanced tools like automated website migration, real-time backups, and AI-driven website building and optimization, it’s ideal for users wanting a comprehensive and streamlined hosting experience. The platform supports various hosting types including ecommerce and dedicated hosting, making it a versatile choice. The customer support is highly rated with 24/7 live chat and a dedicated Slack channel, although its higher cost and occasional plugin issues are noted drawbacks.
  
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  Contabo (Overall grade: 7.6)
  
  
  provides solid performance with powerful VPS plans featuring AMD EPYC processors and extensive storage options. It stands out for its cost-effectiveness, high capacity for traffic, and strong security measures like mandatory two-factor authentication and always-on DDoS protection. However, users have reported issues with downtime, limited customer support availability, and an outdated control panel. While it excels in handling high-traffic and multimedia websites, the customer experience could be enhanced with more responsive support and modern management tools.
  

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner
[10Web]: 10Web offers exceptional uptime reliability and advanced cloud infrastructure.

10Web guarantees 99.99% uptime utilizing Google Compute Engine, ensuring top-tier availability for your site. Its premium infrastructure, incorporating Google Cloud’s latest servers, SSDs, Nginx, FastCGI caching, LXD containers, and PHP 8, optimizes speed and performance. With 12 global data centers, 10Web minimizes data transfer times, ensuring fast and secure website data transport. Its elastic scaling and complete isolation for sites further enhance reliability.

10Web guarantees 99.99% uptime utilizing Google Compute Engine, ensuring top-tier availability for your site. Its premium infrastructure, incorporating Google Cloud’s latest servers, SSDs, Nginx, FastCGI caching, LXD containers, and PHP 8, optimizes speed and performance. With 12 global data centers, 10Web minimizes data transfer times, ensuring fast and secure website data transport. Its elastic scaling and complete isolation for sites further enhance reliability.

Contabo provides a commendable 99.996% uptime guarantee and utilizes fast AMD EPYC processors and SSDs for excellent performance. With multiple data centers globally and 32TB of traffic on all VPS plans, Contabo ensures minimal downtime and high-speed connections. Server security is fortified with free DDoS protection and mandatory two-factor authentication. Despite these strong features, Contabo’s support hours and higher focus on security highlight its robust offering for those needing stringent protections.

🏆 Winner
10Web: offers superior performance and advanced features.

When comparing the general performance of 10Web and Contabo, several key differences emerge. 10Web uses Google Cloud’s best servers and SSDs, coupled with Nginx, FastCGI Caching, and LXD Containers. This setup not only improves speed but also ensures optimal performance with a 90+ PageSpeed score. On the other hand, Contabo uses AMD EPYC 7282 16-core processors, which are powerful but lack some of the advanced performance-enhancing technologies seen with 10Web. Both hosting providers offer free DDoS protection, but 10Web’s integrated CDN from Cloudflare takes the edge with ultra-fast content delivery and built-in security features. In terms of data centers, Contabo has multiple locations worldwide, whereas 10Web leverages Google Cloud’s highly reliable global infrastructure.

Website Speed

10Web clearly takes a lead when it comes to website speed. Its advanced optimization techniques, such as CSS & HTML minification, image lazy load, and automated frontend optimization, are designed to deliver a 90+ PageSpeed score consistently. Contabo, despite offering fast AMD processors and high-speed SSD options, lacks these built-in optimizations. While Contabo can achieve quick load times, 10Web’s additional layers of performance enhancement make it the better choice for speed-sensitive applications.

Scalability

Scalability is another area where 10Web shines. With elastic scaling, resources ramp up automatically to handle traffic spikes, and customers are charged a minimal fee for extra usage, making it cost-effective. This dynamic approach ensures that your site can handle sudden increases in traffic without requiring plan upgrades. Unfortunately, detailed information about Contabo’s scaling process isn’t available. Whether it supports automatic scaling or requires manual plan upgrades is unclear, making 10Web the more predictable and user-friendly option for scaling needs.

🏆 Winner
Contabo: Contabo excels in several critical security aspects, ensuring top-notch protection for its clients.

Both 10Web and Contabo, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

10Web and Contabo both offer free SSL certificates and support the latest PHP versions, ensuring encrypted communications and up-to-date security patches. 10Web provides complete isolation for each WordPress site using Linux containers and 24/7 monitoring to detect DDoS attacks. In contrast, Contabo offers always-on DDoS protection capable of recognizing 99% of attack patterns, along with magnetic card-controlled access to servers and advanced monitoring tools to track potential issues, giving it an edge in comprehensive threat mitigation.

Operational security measures:

10Web’s operational security includes malware protection through weekly security scans and a malware removal program, as well as login attempt limiters and suspicious activity alerts. Contabo enhances operational security with Two-Factor Authentication (2FA) required for all accounts, Imunify AV for cPanel servers, and options for FTP backup and Object Storage. Both providers maintain robust systems for securing customer data; however, Contabo’s multi-layered approach with enhanced malware protection tools and enforced 2FA provides superior operational security.

Compliance and certifications:

10Web and Contabo comply with GDPR regulations, ensuring data privacy and protection. 10Web provides additional transparency around data usage and refrains from disclosing customer data without legal requirements. While 10Web specifies that it does not handle PCI DSS compliance internally, relying instead on payment processors like PayPal and Stripe, Contabo suggests industry-standard compliance practices, though it’s less explicit about PCI requirements.

🏆 Winner
10Web: A feature-rich hosting provider with a strong focus on managed WordPress hosting and AI-powered tools.

Both 10Web and Contabo offer robust hosting features, but they cater to different user needs. 10Web shines in Managed WordPress Hosting, utilizing Google Cloud Platform infrastructure to guarantee high performance and security. Its AI-powered tools stand out, allowing users to build websites, optimize SEO, and create marketing strategies with ease. 10Web also includes a variety of developer-friendly tools, free SSL certificates, and advanced caching techniques. Meanwhile, Contabo provides noteworthy performance with high-capacity AMD EPYC processors, extensive storage options, and a generous 32TB of traffic. It supports multiple OS options and customization tools like cPanel and Plesk. Contabo offers premium security features, DDoS protection, and a flexible pricing structure, making it a viable choice for users needing powerful VPS environments.

One unique feature of 10Web is the inclusion of a Cloudflare Enterprise CDN, which enhances site speed and security. It also offers one-click automated migration and real-time backups. Contabo, on the other hand, does not explicitly offer a free domain but excels with customizable images and extensive data center locations. While both providers support email hosting, 10Web’s customer support through 24/7 live chat and a dedicated Slack channel sets it apart. Contabo’s support relies more heavily on self-managed services, with additional managed services available at a cost. Overall, 10Web’s user-friendly AI tools and dedicated WordPress hosting make it a strong contender for users focused on ease of use and comprehensive website management.

Email services:

10Web offers a comprehensive email hosting service, supported by AI tools capable of initiating email campaigns and automating email strategies. Contabo provides the ability to create and manage email accounts and integrate third-party services, offering a more customized approach with platforms like Google Workspace or Outlook. Both offer essential transactional email capabilities, but 10Web’s integrated ecosystem offers more streamlined support for automated email generation and management.

🏆 Winner
10Web: Offers superior integration of AI tools and high-performance hosting features for diverse needs.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

When comparing the hosting plans of 10Web and Contabo, it’s evident that 10Web focuses on integrating AI-driven tools and high-performance features across its plans, while Contabo emphasizes a range of VPS and dedicated server options. 10Web’s plans, such as AI Starter, AI Premium, and AI Ultimate, feature free SSL, real-time backups, and AI content generation, starting at $20/month. In contrast, Contabo offers more affordable VPS options starting at $3.99/month with higher RAM and storage capacities but limited AI tools and support features. Both providers cater to different audience needs, making 10Web an ideal choice for those seeking AI-enhanced hosting and Contabo suitable for users needing robust VPS solutions.

Enterprise plans

For enterprise needs, 10Web offers Agency Ultimate and Dedicated Hosting plans with customizable features, high performance, and comprehensive support including a dedicated Slack channel. These plans are ideal for agencies and high-traffic platforms, leveraging Google Cloud infrastructure. Contabo presents several managed VPS and dedicated server plans, such as Cloud VDS and high-end dedicated servers like AMD EPYC models, tailored for businesses requiring scalable compute power and storage. Both providers deliver substantial benefits depending on the enterprise’s specific needs, with 10Web focusing on AI tools and seamless management, while Contabo provides higher RAM and storage capacities for more intensive workloads.

🏆 Winner: 10Web10Web streamlines website management with its user-friendly dashboard and automated features.

Both 10Web and Contabo offer distinct approaches to their admin panels. 10Web leans towards a custom dashboard packed with various tools designed to simplify website management for both technical and non-technical users. Its user interface is regarded as intuitive, providing easy access to all major functionalities including automated updates, real-time backups, and seamless switching between live and staging environments. Users appreciate the convenience of having all necessary tools within a single, easily navigable dashboard.

Contabo, on the other hand, utilizes a more traditional Control Panel. This panel enables users to manage services, configure servers, and perform essential tasks like server restarts and OS reinstalls. While not as automated or rich in features as 10Web’s dashboard, Contabo’s Control Panel is straightforward and effective for those who have a basic understanding of server management. It may present a steeper learning curve for non-technical users but offers sufficient functionality for experienced users.

10Web provides a clear edge in terms of migration tools. It offers a fully automated 1-click migration service, allowing users to transfer their sites to their platform seamlessly and quickly without additional cost. This service covers migrating both WordPress and non-WordPress websites, making it highly versatile. On the contrary, Contabo does not provide an automated migration tool, requiring users to handle the migration process manually or use third-party services. This can be time-consuming and may incur additional costs.

The help center resources of both hosting providers differ in terms of accessibility and comprehensiveness. 10Web features a well-rounded help center with video tutorials, getting started guides, and a public roadmap. It also offers 24/7 live chat support and a dedicated Slack channel, making it easier for users to get immediate assistance. In contrast, Contabo provides a range of tutorials and FAQs, along with customer support via tickets and phone, available during specific hours. Managed services are also available for those who need expert help. While both are resourceful, 10Web’s help center stands out for its around-the-clock availability and variety of support channels.

Winner 🏆 10Web: An advanced user management system with comprehensive user roles and permissions.

10Web excels in managing user roles, permissions, and accessibility with its extensive features dedicated to user and team management. Users can invite, remove, or change permissions directly from a dedicated dashboard, providing high flexibility. Multiple predefined roles like Account Owner, Admin, Contributor, and Member allow for precise control over user access. Contabo, on the other hand, offers basic user management features such as authorizing users for server permissions within its Control Panel but lacks the granularity in user role definitions found in 10Web.

10Web provides a more detailed and intuitive interface for managing users through its User & Team management section, where users can be tracked, roles can be edited, invitations can be resent, and users can be removed effortlessly. In contrast, Contabo’s Customer Details and Control Panel interface offer user-friendly but limited tools mainly focused on account management, security settings, and service control, rather than detailed role management.

When assessing access control measures, 10Web offers robust capabilities to manage growing user bases efficiently with a clear differentiation of roles and permissions. The Role Manager feature further refines role assignments by integrating with WordPress user roles, providing finer access controls. Contabo’s security focus, including mandatory Two-Factor Authentication and DDoS protection, enhances overall security but falls short in managing user roles as comprehensively as 10Web, making it less scalable for larger teams.

10Web User Roles Table:

Contabo User Roles Table:

🏆 Winner 10Web: 10Web offers extensive customer support options, including 24/7 live chat support and a dedicated Slack channel for quick issue resolution.

10Web provides a range of customer support channels that cater to varying needs. Live chat support is available 24/7, and users can also connect directly with engineers via a dedicated Slack channel. Email support is efficient, bolstered by access to an extensive Help Center with over 700 guides and articles. VIP priority support offers real-time assistance through a chatbox and a dedicated account manager, ensuring that issues are resolved promptly and effectively.

Contabo, on the other hand, offers multiple support channels such as phone and email support, a self-help FAQ section, and a comprehensive knowledge base. The support ticket system operates daily with fast response times, and managed services are available as an upgrade for additional support needs. However, it lacks live chat support and 24-hour availability, which may be a drawback for those needing immediate assistance. The quality of email support can vary due to high volumes and occasional redirection to support tickets.

User feedback

Overall, users have highly praised this hosting provider for its exceptional customer service, noting the responsiveness and expertise of the support team. The platform is user-friendly, with features like AI-driven website building, easy site migrations, and integration with WordPress being standout points. While most reviews are positive, highlighting the ease of use and effective solutions provided by the support team, a few users mentioned occasional issues with plugins and a slightly higher cost compared to other providers. However, the advanced tools and customer support quality make it a valuable partner for businesses.

Contabo offers affordable and powerful VPS plans, which are particularly beneficial for running demanding software and complex tasks. Several users have praised the reliability, stability, and cost-effectiveness of the service, highlighting its great value for money. However, frequent downtime, limited customer support, and a somewhat outdated control panel have been significant points of concern. Some users have experienced slow response times and unresolved service requests, suggesting areas for improvement in customer service and operational transparency.

FAQ