10Web vs Deluxe Hosting: guide for 2024

10Web vs Deluxe Hosting: Final verdict

Looking over 10Web vs. Deluxe Hosting, it’s clear why both hosts are so popular. They have both hosted millions of
websites that run on WordPress for decades, building up a loyal customer base.

• 
  10Web (Overall grade: 8.8)
  
  offers advanced managed WordPress hosting with cutting-edge infrastructure and AI-powered tools, delivering a superior performance foundation with 99.99% uptime guaranteed by Google Cloud. It excels in providing an intuitive, user-friendly interface and automatic scaling to handle traffic spikes. Features like real-time backups, a staging environment, free SSL, and extensive customer support options, including live chat available 24/7, make it a preferred choice for agencies, high-traffic websites, and ecommerce businesses. However, its higher pricing and occasional bugs might be a consideration for some users.
• 
  Deluxe Hosting (Overall grade: 7.4)
  
  provides more straightforward hosting plans with substantial storage and bandwidth options at competitive prices, starting from $15.99/month. It’s well-suited for small businesses offering essential features like 24/7 customer service, SSD storage for improved performance, and manual backups. However, the absence of some advanced features like free SSL certificates, AI tools, and a staging environment make it less attractive for users seeking specialized hosting services. While it guarantees 99.99% uptime, mixed customer reviews on reliability and limited support hours can be potential drawbacks.

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner
10Web: Leading the competition, 10Web offers unparalleled uptime and advanced infrastructure.

10Web sets itself apart with a stellar 99.99% uptime guarantee anchored by the Google Cloud Platform. Utilizing the latest infrastructure, including Nginx, FastCGI caching, and PHP 8, it ensures reliability and speed. Multiple data centers across the globe and elastic scaling keep your websites consistently available, supported by isolated environments for each hosted site providing an extra layer of security.

Deluxe Hosting delivers a comparable 99.99% uptime guarantee along with 24/7 customer service. It supports SSD storage for better disk performance and offers manual backups, but has faced mixed customer reviews citing reliability issues. With features such as SSH access for experts and Softaculous one-click installer, Deluxe Hosting provides a solid option, though it falls short when compared to 10Web’s comprehensive infrastructure and global reach.

🏆 Winner
10Web: Comprehensive hosting service for enhanced website performance.

10Web leverages Google Cloud’s top servers and SSDs, ensuring faster load times and a solid performance foundation. It utilizes technologies like Nginx, FastCGI caching, and PHP 8.0 for optimization. With a built-in Cloudflare Enterprise CDN, 10Web offers superior content delivery. The hosting guarantees a 99.99% uptime using Google Compute Engine. In terms of speed enhancements, 10Web achieves 90+ PageSpeed scores, thanks to techniques like CSS, HTML, and JS minification, image lazyloading, and font swaps. Essential features include real-time backups, malware removal, and automated website migration, overseen by 24/7 live support.

Website speed

10Web is optimized for speed with several built-in features that ensure fast page load times. It achieves 90+ PageSpeed scores through CSS, HTML, and JS minification and compression. The utilization of Google Cloud’s servers and SSDs bolsters its speed. The Cloudflare Enterprise CDN further reduces latency, providing users with a seamless browsing experience. Additionally, features like image lazyloading and full-page caching contribute to rapid load times.

Scalability

10Web provides elastic scaling that automatically ramps up resources to handle traffic spikes, avoiding the need for manual plan upgrades. The cost for scaling is transparent, charging $2 for every additional 10,000 visitors or 5GB SSD storage. Although details about dedicated servers are not provided, the automatic scaling feature ensures cost-effectiveness and adaptability in resource management.

🏆 Winner 10Web: Provides a secure and reliable hosting environment with robust security measures and comprehensive compliance protocols.

Technical security measures

10Web offers free SSL certificates with automatic renewal, supports the latest PHP versions, and ensures complete site isolation through Linux containers. Deluxe Hosting provides two types of paid SSL certificates and partners with SiteLock for malware scanning and removal but lacks explicit PHP version support. Additionally, 10Web emphasizes encrypted communication and data storage, whereas Deluxe Hosting focuses on malware scanning via a third-party service.

Operational security measures

10Web implements 24/7 monitoring for uptime, DDoS detection, and suspicious activity alerts, along with login attempt limitations and firewalls. Deluxe Hosting offers advanced anti-spam filters for email security and daily malware scans but doesn’t specify details on overall system monitoring or site isolation. Both providers have features for user authentication, though 10Web employs two-factor authentication for employee access and mandates strong, random passwords.

Compliance and certifications

10Web provides partial GDPR compliance information and relies on standard payment processors for PCI DSS compliance. Deluxe Hosting offers a complete GDPR compliance framework, including data deletion upon request, but lacks specific details on PCI DSS and PHP versions. Neither provider specifies HIPAA compliance.

🏆 Winner 10Web: Offers a comprehensive suite of managed WordPress hosting features and AI-powered tools ideal for various user needs.

Both 10Web and Deluxe Hosting deliver valuable hosting services, but they cater to different needs and preferences. 10Web shines with its managed WordPress hosting optimized for speed, security, and performance, leveraging Google Cloud’s infrastructure. Key features include automated real-time backups, an impressive PageSpeed score of 90+, and advanced caching. The inclusion of AI-powered tools like the AI Website Builder and AI SEO Tool is also a distinct advantage, enabling users to efficiently create and optimize their websites. Added bonuses like a free custom domain for the first year and automated image optimization further enhance its appeal. The ability to white-label services and manage site redirects also serves a broader range of professional applications, making 10Web a compelling choice for businesses and agencies alike.

Deluxe Hosting, on the other hand, offers straightforward hosting plans starting at $15.99/month, with ample storage and bandwidth options suitable for small businesses. Noteworthy features include personalized email addresses and the ability to install popular CMSs such as WordPress, Joomla, and Drupal. Deluxe Hosting includes eCommerce store setup capabilities and provides consistent services like cloud server hosting and automatic redundancy for reliability. However, their support hours are more limited compared to 10Web’s 24/7 availability. Deluxe Hosting’s lack of some advanced features like an AI assistant, free SSL certificates, and a staging environment, which are offered by 10Web, might make it less attractive to users needing those services.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both 10Web and Deluxe Hosting offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

10Web provides email hosting services, enhancing user convenience by integrating transactional email capabilities directly into their platform. Deluxe Hosting also offers personalized email addresses linked to user domains, but details on transactional email capabilities are not specified in the provided context. Both providers facilitate robust email hosting but appear to lack options for integrating third-party services like Google Workspace or Zoho directly within their hosting plans.

🏆 Winner 10Web: Comprehensive features and customization options for various hosting needs.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

10Web and DeluxeHosting offer a range of hosting plans with unique features tailored to diverse needs. 10Web provides both Cloud and WordPress hosting options, with plans ranging from $10/month to custom pricing for more advanced needs, featuring AI tools, high-performance hosting, and advanced security measures. DeluxeHosting, on the other hand, offers straightforward plans targeting small businesses, ranging from $14.99/month to $39.99/month, including web and eCommerce-specific hosting with substantial storage and bandwidth. While DeluxeHosting’s plans are relatively simple and cater to small business requirements, 10Web stands out with more advanced features and customization, making it a more versatile option.

Enterprise plans

10Web offers Agency Ultimate and Dedicated Hosting plans with custom pricing and a broad range of features such as high-performance infrastructure, elastic scaling, and real-time backups, catering to agencies and high-traffic websites. DeluxeHosting provides more simplified options focused on small businesses. 10Web is well-suited for enterprises needing specialized resources and extensive support, making it the better choice for organizational needs.

🏆 Winner
10Web: Efficient and advanced website management with automated features for ease of use.

10Web offers a user-friendly dashboard equipped with powerful tools, making it accessible for both technical and non-technical users. Its streamlined interface allows for easy website management, with features like AI Website Builder, staging environment, and real-time backups. The integration of these tools within the dashboard simplifies the process of creating, maintaining, and updating websites, providing an intuitive experience for users.

On the other hand, Deluxe Hosting utilizes cPanel for web hosting management, which is a well-known control panel in the industry. It offers a familiar interface for those accustomed to cPanel, allowing for the management of emails, site files, and domain DNS records. While cPanel is effective, it may pose a learning curve for non-technical users compared to the more automated and integrated tools provided by 10Web.

10Web provides a fully automated 1-click migration process, making it extremely easy to transfer sites to its platform without any manual intervention. This service is included at no additional cost. Deluxe Hosting, while offering a 1-click installer for WordPress, doesn’t seem to provide an automated migration tool, potentially requiring more manual effort or additional costs for site migration.

10Web’s Help Center features comprehensive resources including video tutorials, troubleshooting tips, and a public roadmap. Moreover, 24/7 live chat support and a dedicated Slack channel are available for real-time assistance. Conversely, Deluxe Hosting offers a support center with tutorials and 24/7 customer support via ticket and email, but live chat and phone support are restricted to business hours.

The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. 10Web offers a wide range of resources alongside 24/7 chat and phone support. Deluxe Hosting also boasts a detailed help center with an intuitive search function and around-the-clock support via live chat, phone, and ticketing, ensuring comprehensive user support.

🏆 Winner 10Web: A comprehensive solution for managing user roles and permissions.

When comparing 10Web and Deluxe Hosting, 10Web offers more flexibility and granularity in user role definition and permissions management. 10Web allows account owners to delegate various responsibilities by assigning specific roles like Admin, Contributor, and Member, each with distinct access levels. In contrast, Deluxe Hosting mainly focuses on adding contacts and sub-accounts with basic permission settings, lacking the nuanced roles that 10Web provides. This makes 10Web better suited for organizations needing more control and customization over user roles and workspace access.

10Web’s user interface for managing users is built into its workspace dashboard, enabling streamlined access to user and team management functionalities. It allows for easy navigation between different sections, such as inviting new users or editing existing user roles. Deluxe Hosting uses a client area to manage contacts and sub-accounts, which feels less integrated and more segmented compared to 10Web’s more unified platform. In terms of ease of use and intuitive design, 10Web’s approach to user interfaces appears superior.

When it comes to access control and scalability, 10Web excels with features like role manager and switching between workspaces. The role manager function is particularly beneficial, allowing admins to assign and tweak roles depending on the user’s required access level. Deluxe Hosting offers functional access control by enabling various permissions for contacts and sub-accounts but doesn’t quite match 10Web’s ability to handle complex user hierarchies and growing teams. Therefore, 10Web shows a higher capability for managing larger user bases effectively.

10Web User Roles Table

🏆 Winner 10Web: offers extensive 24/7 customer service options with high satisfaction rates for a reliable hosting experience.

10Web provides a wide range of customer support options, including 24/7 live chat support, a dedicated Slack channel for engineers, email support, and over 700 guides in their Help Center. They also offer VIP Priority Support with a dedicated account manager, yielding a high satisfaction rate of 98%. Their numbers demonstrate strong service commitment with over 25,000 tickets and 1,000 live chats handled monthly.

On the other hand, Deluxe Hosting provides customer support via phone, email, chat, and ticket submissions, though some users report mixed experiences. Their online chat and phone support are only available Monday through Friday from 9:00 AM to 7:00 PM Eastern, which might be a limitation during critical downtimes. Deluxe Hosting’s knowledge base and community forums offer additional resources, but their response times and live support have faced criticism.

10Web vs Deluxe Hosting: User feedback

10Web receives glowing reviews for its outstanding customer support, responsive service, and user-friendly platform that simplifies website management and building. Customers consistently praise the fast resolution of issues, proactive assistance, and comprehensive, AI-driven tools that streamline website maintenance and optimization. Users appreciate the intuitive user interface, robust feature set, and seamless integration with WordPress, making it ideal for both beginners and advanced users. However, a few reviews highlight occasional bugs, slow ticket responses, and higher pricing, though these concerns are generally overshadowed by the high overall satisfaction with the service.

This hosting provider generally receives positive feedback for its efficient and reliable service, ensuring minimal downtime and speedy performance. Many users appreciate the responsive and knowledgeable customer support team, which resolves issues promptly. However, some have expressed concerns about occasional billing discrepancies and find the pricing a bit steep compared to similar services. Overall, the provider is highly recommended for its robust performance and excellent customer care.

10Web vs Deluxe Hosting: FAQ