10Web vs Domain.com: guide for 2024

Final verdict

Looking over 10Web vs. Domain.com, it’s clear why both hosts are so popular. They have both hosted millions of
websites that run on WordPress for decades, building up a loyal customer base.

• 
  10Web (Overall grade: 8.8)
  
  
  excels with its AI-powered tools and Google Cloud optimization, ensuring excellent performance and reliability. Its diverse hosting options cater to WordPress, ecommerce, and agencies, backed by a 99.99% uptime guarantee. The platform’s user-friendly dashboard and advanced features like elastic scaling, automated backups, and comprehensive security measures make it ideal for those requiring robust performance and reliability. However, 10Web’s slightly higher cost could be a potential barrier for budget-conscious users.
  
• 
  Domain.com (Overall grade: 6.5)
  
  
  offers affordable shared and dedicated hosting plans with unlimited bandwidth and an easy-to-use drag-and-drop builder. While it includes necessary features like free SSL and domain for the first year, Domain.com falls short in scalability and advanced performance optimization compared to 10Web. Its overall performance and support mechanisms are less consistent, which could be a drawback for more demanding users. Nonetheless, it remains a practical choice for individuals and small businesses seeking economical and straightforward hosting solutions.
  

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

Winner 10Web: A superior hosting provider with outstanding uptime and reliability.

10Web’s uptime and availability are backed by a 99.99% uptime guarantee, leveraging Google Compute Engine and Google Cloud Platform. This infrastructure minimizes data transfer times and provides secure data transport. The choice of 12 data centers worldwide offers flexibility to ensure data proximity. 10Web’s use of Google Cloud’s best servers and technologies, such as Nginx, FastCGI caching, and the newest PHP version, enhances overall performance.

Domain.com also claims a 99.99% uptime guarantee, but the specifics of their policy are vague. Actual performance reports indicate significant uptime and response time issues. Domain.com’s average response times under load are slower and less reliable. This inconsistency in performance makes Domain.com less dependable compared to 10Web.

🏆 Winner
10Web: When it comes to general performance, 10Web utilizes cutting-edge Google Cloud servers combined with advanced technologies like Nginx, FastCGI caching, and LXD containers, resulting in fast load times and excellent performance consistency. It guarantees a 99.99% uptime using the Google Compute Engine, while Domain.com offers a slightly lower 99% uptime. 10Web includes advanced speed optimization features ensuring a 90+ PageSpeed score and built-in plugins for better website performance. Additionally, 10Web leverages Cloudflare’s Enterprise CDN for speedy global content delivery. On the other hand, Domain.com provides unlimited bandwidth but lacks specialized speed optimization techniques and CDN services included in regular plans. Both providers ensure ample CPU/RAM allocations; however, 10Web’s infrastructure is visibly superior.

10Web and Domain.com both offer SSD storage and free CDN integration to enhance hosting performance and speed. 10Web, however, showcases faster load times with a heavyweight theme clocked at 1.69 seconds, compared to Domain.com’s 4.85 seconds. 10Web operates 11 global data centers, which surpasses Domain.com’s six, potentially offering better local loading speeds and content delivery. Moreover, 10Web’s technology is more up-to-date, which may contribute to its superior performance.

Website Speed

10Web excels in website speed with an LCP time of 872ms, significantly outperforming Domain.com’s 1.8 seconds. Although both fall within the acceptable range of LCP (up to 2.5 seconds is considered good), 10Web’s website speed is notably better, indicating a more efficient user experience.

Scalability

Both hosting providers offer scalability options tailored to varying needs; however, 10Web provides a more customized approach with its custom cloud plans where resources can be configured to user requirements. Domain.com also offers a variety of hosting types, including shared and dedicated servers, with tiered pricing to accommodate different user levels.

🏆 Winner
10Web: A secure and reliable hosting environment for WordPress sites.
Both 10Web and Domain.com, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

10Web and Domain.com both offer SSL certificates, but 10Web includes free “Let’s Encrypt” SSL certificates with automatic renewal across all plans. Domain.com provides various types of SSL certificates, each with different warranty levels. 10Web excels in data encryption, providing encrypted communications, credentials, and backups, while Domain.com focuses on malware protection via its SiteLock Security service. Both companies offer malware protection and regular scans, but 10Web provides a more unified and extensive approach to monitoring and threat prevention.

Operational security measures:

10Web provides 24/7 website monitoring, login attempt limiting, and suspicious activity alerts. Domain.com includes 24/7 support for addressing security issues through security experts. 10Web utilizes two-factor authentication (2FA) for infrastructure access and enforces strong password policies, ensuring highly controlled access. Domain.com offers comprehensive SiteLock Security features, including DDoS protection and blacklist monitoring, primarily for higher-tier plans. 10Web is known for isolating each WordPress site using Linux containers and maintains robust firewall measures to secure network connections.

Compliance and certifications:

Both 10Web and Domain.com comply with GDPR laws, ensuring data protection for users in the EU. 10Web is forthcoming with a GDPR compliance statement. Domain.com has been compliant since May 2018 and includes several user rights in its protocol. For PCI compliance, 10Web uses standard payment processors, ensuring no direct handling of credit card data. Domain.com ensures PCI compliance for sites accepting credit card information. HIPAA compliance is not specified for either provider.

🏆 Winner 10Web: Comprehensive managed WordPress hosting with AI-powered tools and advanced features.

When comparing 10Web and Domain.com, 10Web stands out with its AI-powered capabilities and managed WordPress hosting optimized for performance and security. 10Web provides a comprehensive suite of AI tools that assist users in creating and managing websites, including an AI website builder and AI-driven SEO tools. The hosting service is optimized on the Google Cloud Platform, ensuring high-speed performance with a 99.99% uptime guarantee. With additional features like real-time backups, elastic scaling, and advanced caching, 10Web offers robust solutions for those needing high performance and reliability. The pricing plans are competitive, starting at $10/month (billed annually), and include options catering to various needs, from simple websites to high-traffic portals.

Domain.com, while not as feature-rich in AI tools, offers reliable and cost-effective hosting options. It provides unlimited bandwidth, FTP accounts, and storage, which can be highly appealing to budget-conscious users. Domain.com features a drag-and-drop builder for easy site creation and includes a free domain and SSL certificate for the first year. This service focuses on shared and dedicated hosting options, making it ideal for a range of companies, including very large ones. With curated WordPress themes and pre-installed plugins, Domain.com simplifies the setup process for WordPress users. However, it lacks certain advanced management and scalability features that 10Web offers.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both 10Web and Domain.com offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Neither 10Web nor Domain.com offer built-in email hosting services; however, they may facilitate
the use of third-party email solutions. Users can configure transactional email capabilities on
their own through services like Mailgun or SendGrid. Utilizing integrated plugins or services such as Google Workspace or Zoho for more sophisticated email needs is recommended. For comprehensive email campaign management, considering additional third-party providers might be necessary.

🏆 Winner 10Web: A feature-packed cloud hosting provider with flexible pricing options.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

When comparing the pricing plans of 10Web and Domain.com, 10Web offers higher-priced cloud and WordPress hosting plans with extensive features like AI tools, high-performance infrastructure, and security enhancements. Domain.com, on the other hand, provides more budget-friendly shared hosting plans and specializes in affordable SSL certificates and SiteLock cybersecurity plans. 10Web is better suited for those in need of advanced AI tools, superior performance, and flexible cloud hosting options, whereas Domain.com caters to individuals and small businesses looking for economical hosting solutions.

Enterprise plans

10Web’s enterprise offerings include the Agency Ultimate and Dedicated Hosting plans with custom pricing based on user requirements. These plans feature developer-friendly tools, high-performance infrastructure, real-time backups, and elastic scaling. Domain.com does not provide specific enterprise-level plans, but their Premium Plan for shared and WordPress hosting could cater to smaller enterprises on a budget.

🏆 Winner: 10Web Offering an intuitive setup process with advanced automation tools, 10Web stands out for its ease of use and feature-rich environment.

The admin panel for 10Web is a streamlined, user-centric dashboard designed for both technical and non-technical users. Featuring a range of powerful tools, the 10Web admin panel enables easy website management, including automatic updates, real-time backups, and AI-powered features. The one-click staging environment allows users to experiment without impacting their live site, making it user-friendly for novices. Its customizable user management feature means that teams of any size can collaborate effortlessly, adjusting permissions as needed. Overall, the 10Web dashboard focuses on simplifying complex tasks and ensuring a smooth experience from the get-go.

Domain.com provides a custom control panel that is fairly straightforward to use. This panel includes an integrated website builder for drag-and-drop functionality, helpful for users who may not have a technical background. The integration with Google Workspace is seamless, making setup and access to email and productivity tools hassle-free. The pre-installed plugins in the WordPress hosting option further simplify the initial setup for those inclined towards WordPress. Although it may not offer the same depth of advanced features as 10Web, it is still quite accessible for most users.

10Web excels in site migration through its automated 1-click migration process, which makes transferring a website to its platform effortless and free of charge. This feature is particularly attractive for users looking for a quick and hassle-free transition. On the other hand, Domain.com provides migration tools, but these are more manual in nature, requiring more effort and potentially incurring additional fees based on the complexity of the site. Thus, for rapid and automated migration, 10Web holds a clear advantage.

The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. Domain.com offers a wide range of resources alongside 24/7 chat and phone support. 10Web also boasts a detailed help center with an intuitive search function and around-the-clock support via live chat, phone, and ticketing, ensuring comprehensive user support.

🏆 Winner
10Web: Offers extensive user management capabilities and versatile user roles to efficiently manage a collaborative workspace.

In comparing 10Web and Domain.com for user management, it is clear that 10Web provides a more comprehensive suite of tools. 10Web enables users to invite, remove, and change permissions with ease and offers a detailed overview of user roles and their access. The role manager feature at 10Web supplements WordPress’s built-in roles, offering additional customization and control over user permissions. Domain.com, while consistent in offering standard WordPress user roles, lacks the advanced team management features that 10Web provides. The ability to assign roles with specific access levels and the configuration of user permissions make 10Web a more adaptable platform for various team structures and collaboration needs.

When it comes to user interfaces and tools for managing users, 10Web offers an intuitive workspace dashboard that simplifies the process of managing user roles and permissions. The interface allows for seamless switching between workspaces and provides clear visibility into each user’s access and role. Domain.com relies on the standard WordPress dashboard for user management, which is straightforward but lacks the additional functionalities that 10Web offers. The dedicated user and team management page in 10Web provides more streamlined and effective tools for administration.

10Web demonstrates an effective approach to access control and user growth. With the comprehensive management options, it ensures that different user roles are well-defined and that permissions can be adjusted quickly to meet changing needs. This capacity to manage user access comprehensively fosters efficient collaboration and accountability within the team. Domain.com, offering the basic WordPress roles, manages access proficiently but does not have the granular control that 10Web offers. The ability to finely tune user access and roles means 10Web is better suited to handle a growing and diverse user base effectively.

10Web user roles table:

🏆 Winner
10Web: Offers excellent customer service with VIP priority support and a high satisfaction rate.

10Web stands out with extensive customer service options, including 24/7 live chat support, a dedicated Slack channel, and VIP priority support. Users benefit from a substantial help center with over 700 guides and articles alongside real-time chatbox assistance and dedicated account manager support. This leads to high customer satisfaction rates, demonstrated by a 98%+ average chat support satisfaction rate.

Domain.com provides 24/7 phone support and live chat, ensuring quick connections to customer service representatives. While it offers a knowledge base with extensive guides and tutorials, its web chat system requires email submissions before inquiries. Some customers have reported issues with responsiveness, affecting overall satisfaction. Nonetheless, the reliable uptime guarantee and a flexible refund policy add value to their service.

User feedback

Overall, users have highly praised this hosting provider for its exceptional customer service, noting the responsiveness and expertise of the support team. The platform is user-friendly, with features like AI-driven website building, easy site migrations, and integration with WordPress being standout points. While most reviews are positive, highlighting the ease of use and effective solutions provided by the support team, a few users mentioned occasional issues with plugins and a slightly higher cost compared to other providers. However, the advanced tools and customer support quality make it a valuable partner for businesses.

User feedback for this hosting provider reveals a mixed experience. Many users appreciate its user-friendly platform, straightforward domain registration process, and reliable customer support. However, significant criticisms include poor customer service practices, confusing pricing and add-ons, and outdated or slow web interfaces. While some users praise the affordability and efficiency of domain management, others warn of hidden costs and problematic service.

FAQ