Final verdict
Looking over 10Web vs. DreamHost, both hosting providers offer strong features, but excel in different areas, making them suitable for varied user needs.
-
10Web (Overall grade: 8.8)
delivers outstanding performance and feature sets, particularly excelling in its use of AI-powered tools and Google Cloud infrastructure. It offers significant advantages in website speed with techniques like CSS & HTML minification and superior caching methods, which ensure rapid load times. The scalable nature of its services, including automatic resource adjustments, makes it cost-effective and appealing for businesses experiencing fluctuating traffic. Additionally, 10Web ensures high security through weekly scans, automatic backups, and a variety of tools to manage user roles and permissions efficiently. The advanced customer support system, complete with dedicated help lines and high user satisfaction rates, further attests to its reliability. However, the lack of email hosting and the higher initial cost may be a drawback for small businesses or budget-conscious users.
DreamHost (Overall grade: 8.2)
provides a versatile hosting solution with an appealing balance of affordability and rich features, particularly suitable for beginners and small businesses. Its strength lies in its variety of hosting types, including shared, VPS, and dedicated hosting, with scalable storage solutions, making it a great choice for multimedia-heavy applications. The 100% uptime guarantee and easily navigable custom control panel are highlights, ensuring reliability and ease of use. DreamHost also shines with comprehensive email hosting services, unlimited email addresses on most plans, and robust privacy protections. On the downside, it falls slightly short in performance compared to 10Web, lacks the extensive AI-driven tools, and may present challenges with advanced functionalities and slower support responses. However, its budget-friendly plans and extensive support documentation are significant pluses.
Overall grade:8.8 |
Overall grade:8.2 |
|
---|---|---|
Uptime and Availability | 9.7 | 8.5 |
Hosting Performance | 8.6 | 7.8 |
Hosting Security | 8.6 | 7.8 |
Price | 8.8 | 8.2 |
Hosting Features | 7.7 | 7.9 |
Ease Of Setup | 9.1 | 8.9 |
User Management | 8.6 | 8.1 |
Customer Support | 9.3 | 8.3 |
User feedback | 4.5/5 | 4/5 |
Hosting types offered
Both platforms provide a variety of hosting types, each designed to meet the different needs of users.
Shared hosting | ||
Cloud hosting | ||
WordPress hosting | ||
Ecommerce hosting | ||
VPS hosting | ||
Dedicated hosting |
Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.
Detailed comparison
Uptime and availability
Evaluates the average uptime statistics, uptime guarantee and overall availability of the hosting
provider
Score Components:
- Uptime percentage (30%): evaluates the uptime statistics in given period of time
- Uptime guarantee (20%): Assesses if the platform offers an uptime guarantee and
whether the actual uptime matches the promised guarantee. - General performance (25%): Evaluates how fast is the average response time and overall
it’s stability. - Responsiveness (10%): Adaptability to different devices and screen sizes.
- Availability (25%): Reflects the total downtime and number of outages.
🏆 Winner: 10Web
10Web offers a strong uptime guarantee of 99.99%, supported by Google Compute Engine. Its infrastructure includes Google Cloud’s best servers, SSDs, Nginx, FastCGI caching, LXD containers, and PHP 8, ensuring high performance. The 12 global data centers and elastic scaling provide stability and consistent availability.
DreamHost also provides a compelling offering with a 100% uptime guarantee and strong performance metrics. Its track record in tests shows reliable uptime, fast response times, and efficient handling of virtual users. DreamHost uses SSD drives and offers a user-friendly control panel, making it a reliable option.
10Web stands out with its next-generation infrastructure leveraging Google Cloud and multiple data centers, ensuring minimal data transfer times and elastic scaling. This comprehensive setup, combined with complete isolation for each hosted website, gives 10Web an edge in reliability and performance.
Hosting performance
Score Components:
- Hosting speed (30%): This includes SSD quality, Load times, PageSpeed score ranges,
additional information on website speed, built-in plugins for performance enhancement, available caching
methods, and CPU/RAM options - CDN (20%): Considers whether CDN is available or not, whether it’s free or paid, and
the quality of the CDN service - Available data centers (30%): Evaluates the number of data centers and their locations
globally. - Scalibility (20%): Looks at whether elastic scaling is available, the process required
to scale (manual upgrade vs. automatic scaling), the presence of dedicated servers, and the costs
associated with scaling.
🏆 Winner
10Web: Superior performance and feature set.
When comparing the general performance of 10Web and DreamHost, 10Web stands out due to its state-of-the-art infrastructure powered by Google Cloud’s servers and SSDs. 10Web offers a consistent 90+ PageSpeed score, backed by extensive optimization techniques such as CSS, JS minification, and image lazy loading. DreamHost, while also providing high-performance SSD storage and robust NGINX hosting, typically delivers around 200% better performance over traditional drives. Both hostings offer server-level caching; however, 10Web includes additional caching methods like FastCGI and full-page cache through Cloudflare Enterprise CDN. DreamHost guarantees 100% uptime with multiple data centers but does not specify the locations. 10Web promises 99.99% uptime with Google Compute Engine, offering a solid reliability margin.
Website Speed
10Web excels in website speed optimization, achieving a 90+ PageSpeed score through advanced techniques like CSS & HTML minification, JS compression, and image lazyload. The Cloudflare Enterprise CDN further boosts performance by providing rapid content delivery and full-page caching. In contrast, while DreamHost ensures fast load times with built-in server-level caching and NGINX hosting, it doesn’t match the PageSpeed score metrics boasted by 10Web. Automated front-end optimization tools and faster TTFB (Time to First Byte) further cement 10Web’s superiority in speed.
Scalability
10Web offers elastic scaling, automatically adjusting resources to meet traffic demands. It charges $2 for every extra 10,000 visitors or 5GB SSD storage at the end of the billing month, making it cost-effective. Conversely, DreamHost provides expandable RAM & storage, but users may need to upgrade plans manually. DreamHost’s plans range from Shared Hosting starting at $2.59/mo to Dedicated Hosting at $199.00/mo, with easily scalable solutions but no mention of automated elasticity. Both hostings provide dedicated server options, though 10Web’s approach to scaling is smoother and integrates better into the pricing structure.
Hosting security
and regulatory requirements
Score Components:
- Technical security measures (40%): This includes encryption, firewalls, DDoS
protection, secure configurations, server monitoring, access control and availability of security addons
(e.g Sitelock security). - Operational security measures (30%): Encompasses data privacy, backups and data
redundancy. - Compliance and certifications (20%): Adherence to legal and regulatory requirements
(e.g., GDPR, HIPAA) and possession of certifications (e.g., ISO 27001, SOC 2). - Business and reliability (10%): Factors in the provider’s reputation, uptime
guarantees, and customer support.
🏆 Winner 10Web: Due to its comprehensive security measures and operational efficiency, 10Web offers an advantageous hosting solution.
Both 10Web and DreamHost, have notable differences in their approaches to technical and operational security,
as well as in their compliance with regulations.
Technical security measures:
Both 10Web and DreamHost provide free SSL certificates using Let’s Encrypt, ensuring encrypted communication between websites and visitors. 10Web supports the latest PHP versions and has automatic renewals for SSL, offering seamless security management. DreamHost also supports current PHP versions and introduces OPcache for enhanced performance. While both providers conduct regular security scans, 10Web goes a step further with weekly scans, malware removal, and 24/7 monitoring for uptime and DDoS attacks, making it a more robust option for technical security.
Operational security measures:
10Web excels in operational security with features like automatic backups, stored in secure Amazon S3 cloud storage, and regular system monitoring to detect suspicious activities. It employs strong passwords and two-factor authentication (2FA) for infrastructure access. DreamHost offers multi-factor authentication (MFA), provides malware scanning with DreamShield, and includes DDoS protection. Despite these, 10Web’s automatic backup system, login attempts limiter, and secure re-authentication for sensitive actions place it ahead in operational security.
Compliance and certifications:
10Web provides detailed transparency on data collection and adheres to GDPR standards, with a detailed statement coming soon. It also ensures PCI DSS compliance through third-party payment processors. DreamHost is GDPR compliant, applies GDPR regulations globally, and offers a Privacy Center for better data management but does not guarantee PCI compliance for customer websites. Neither hosting supports HIPAA compliance, with DreamHost explicitly stating its lack of compliance.
SSL certificate |
Free (Let’s Encrypt) |
Free (Let’s Encrypt) |
Additional security features |
2FA, firewall, weekly scans |
MFA, DreamShield, DDoS protection |
PHP versions |
Latest PHP versions |
Supports current PHP versions |
GDPR compliance |
Yes |
Yes |
HIPAA compliance |
Not specified |
Not compliant |
PCI compliance |
Through third parties |
Not compliant |
Hosting features
Score Components:
- Domains (20%): Assesses the availability of a free domain, domain purchase options, and
pricing - Email (15%): Considers if the provider offers full email hosting, or is reselling
third-party service, and if the email is only transactional or not - Website builder (15%): Checks if website builder is available, and it’s user
friendliness and overall the level of customization allowed. - Staging environment (20%): Determines if a staging environment is available, allowing
for testing changes before going live. - FTP & SFTP accounts (10%): Evaluates if and how easily users can access FTP and
SFTP accounts - Git and SSH access (20%): Assess whether Git is integrated into the hosting service and
if SSH access is provided
🏆 Winner
DreamHost: A versatile hosting provider that offers comprehensive solutions suited for various needs.
10Web and DreamHost bring distinct strengths to the table, catering to different user requirements. 10Web offers a robust Managed WordPress Hosting with a performance focus, leveraging Google Cloud Platform for speed and security. Its AI-powered tools such as an AI Website Builder, AI SEO Tool, and AI Marketing Strategy Generator are user-friendly and aid in the seamless creation and optimization of web content. DreamHost’s hostings, though slightly less feature-rich on AI tools, provide solid value with their Shared, VPS, and Dedicated Hosting plans. Their user-friendly, custom-built control panel and inclusion of tools like website staging, automated backups, and a free professional migration service offer a compelling solution for users seeking a managed hosting experience.
Free domain |
Yes, for the first year |
Yes |
Free SSL |
Yes |
Yes |
Email hosting |
No |
Yes |
Website builder |
Yes, AI-powered |
No |
Staging environment |
Yes |
Yes |
FTP & SFTP accounts |
Yes |
Yes |
Git and SSH access |
Yes |
Yes |
Free backup |
Yes |
Yes |
Money back guarantee |
No |
Yes |
a location.
As a result in rare cases the features mentioned here can differ from the ones you see on their websites.
Both providers offer unique services that could influence customer decisions. For instance, 10Web’s AI-centric tools and ecommerce solutions are ideal for those looking to automate aspects of website management and marketing. They also include advanced caching, security features, and analytic tools. DreamHost stands out with their 100% uptime guarantee, privacy protection, and affordable pricing for entry-level plans. Free domain registration, email hosting, and low starting costs on Shared Hosting plans make DreamHost a budget-friendly choice for personal projects and small businesses.
Email services:
10Web focuses on integrating AI for various web-building tasks but does not provide email hosting services. DreamHost offers complete email hosting, perfect for users looking to set up professional email campaigns. They provide unlimited email addresses on most plans and a robust transactional email capability, which can handle actions like form submissions efficiently. This makes DreamHost more appealing for businesses requiring comprehensive email solutions.
Price
Score Components:
- Plan value (40%): What each pricing tier offers.
- Transparency and clarity (30%): Clearness of pricing structures.
- Flexibility of plans (20%): Range of options to suit different budgets.
- Hidden costs (10%): Additional expenses not included in the plan.
🏆 Winner
10Web: Offering advanced AI tools and robust infrastructure options.
Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.
When comparing the pricing plans of 10Web and DreamHost, 10Web stands out with its AI-driven features across both its cloud and WordPress hosting plans, priced from $10 to $45 per month with a range of storage and visitor capacities. DreamHost, on the other hand, provides a variety of options such as shared hosting starting at $5.99 per month after the promotional period, and managed WordPress and VPS hosting with comprehensive backups and 24/7 support. DreamHost’s standout plan is its Dedicated Hosting that begins at $199 per month for high-demand needs. Each provider offers unique benefits, but 10Web’s advanced AI tools and highly customizable plans give it an edge over DreamHost.
|
|
---|---|
AI Starter $20
Host 1 website, 10GB SSD storage, 10K visitors, 24/7 support, AI content tools, free domain, SSL, backups Value for price:8.5
|
DreamPress $19.99
Host 1 website, 30GB SSD storage, 100K visitors, 24/7 support, domain, SSL, backups, built-in caching Value for price:8.0
|
AI Premium $30
Host 1 website, 15GB SSD storage, 50K visitors, 24/7 support, AI content tools, free domain, SSL, backups, enhanced support Value for price:8.8
|
DreamPress Plus $34.99
Host 1 website, 60GB SSD storage, 300K visitors, 24/7 support, domain, SSL, backups, built-in caching Value for price:8.2
|
AI Ultimate $45
Host 1 website, 20GB SSD storage, 200K visitors, 24/7 support, AI content tools, free domain, SSL, backups, priority support Value for price:8.9
|
DreamPress Pro $89.99
Host 1 website, 120GB SSD storage, 1M visitors, 24/7 support, domain, SSL, backups, built-in caching, priority support Value for price:8.1
|
Agency Ultimate $ custom
Manage multiple websites, custom storage, 24/7 support, developer tools, AI content tools, slack support, enhanced security Value for price:N/A
|
N/A
Value for price:N/A
|
|
|
---|---|
N/A
Value for price:N/A
|
Shared Starter $5.99
Host 1 website, unlimited storage, unlimited bandwidth, 24/7 support, domain, SSL, backups Value for price:8.5
|
N/A
Value for price:N/A
|
Shared Unlimited $10.99
Host unlimited websites, unlimited storage, unlimited bandwidth, 24/7 support, domain, SSL, backups, email hosting Value for price:8.8
|
|
|
---|---|
AI Starter $20
Host 1 website, 10GB SSD storage, 10K visitors, 24/7 support, AI content tools, free domain, SSL, backups Value for price:8.5
|
DreamCompute $10
Scalable cloud computing, SSD storage, unmetered bandwidth, 24/7 support, root access Value for price:8.3
|
AI Premium $30
Host 1 website, 15GB SSD storage, 50K visitors, 24/7 support, AI content tools, free domain, SSL, backups, enhanced support Value for price:8.8
|
N/A
Value for price:N/A
|
AI Ultimate $45
Host 1 website, 20GB SSD storage, 200K visitors, 24/7 support, AI content tools, free domain, SSL, backups, priority support Value for price:8.9
|
N/A
Value for price:N/A
|
Agency Ultimate $ custom
Manage multiple websites, custom storage, 24/7 support, developer tools, AI content tools, slack support, enhanced security Value for price:N/A
|
DreamObjects
Varies based on usage Value for price:8.0
|
As a result in rare cases the prices displayed here can differ from the ones you see on their websites.
Enterprise plans
10Web provides comprehensive enterprise plans tailored to agencies and high-traffic sites with custom pricing, offering features like dedicated Slack support and high-performance infrastructure. DreamHost offers dedicated hosting starting at $199 per month, with options like the Enhanced 32 plan for $299 per month, which includes 12-core CPUs and 32GB RAM. Both cater effectively to resource-heavy requirements, but 10Web’s customizable approach may offer more flexibility for complex enterprise needs.
Ease of setup
platform.
Score Components:
- Site migration (25%): Assesses whether the provider offers tools for site migration,
either automated or manual, and whether these services are free or require a fee. - Admin panel usability (35%): Evaluates the type of admin panel provided, such as the
standard cPanel or a custom solution, focusing on its accessibility and user-friendliness for both
technical and non-technical users. - Setup features (20%): Examines the availability and ease of use of various setup
features, including FTP accounts, file managers, email account setup, PHPMyAdmin, and easy CDN
configuration. - Help center quality (20%): Measures the quality and accessibility of the provider’s
help center resources, including articles and tutorials.
🏆 Winner 10Web: A highly efficient platform with streamlined setup and advanced website migration tools.
10Web features a user-friendly custom dashboard designed to simplify website management. This interface is tailored for both technical experts and beginners, offering an intuitive experience with its integrated AI website builder and one-click staging environment. 10Web’s dashboard is replete with tools that facilitate real-time backups and automatic updates, ensuring a hassle-free experience for users aiming to manage their websites with minimal effort.
DreamHost, on the other hand, offers a custom-built control panel that caters extensively to various technical needs. This control panel is designed to provide easy access to key functionalities like SFTP, Shell Access, and WP-CLI, making it highly functional for those with a more technical background. Its user-oriented design and extensive documentation support both seasoned developers and novice users. While DreamHost’s control panel is versatile, it may present a steeper learning curve for those new to web hosting.
Both 10Web and DreamHost offer strong migration tools that ease the transfer of existing websites. 10Web leads with an automated 1-click migration process that simplifies the task, allowing users to move their sites effortlessly. This feature is provided at no additional cost. DreamHost offers a Migration Dashboard that offers guided migration options and ensures the process is smooth, though it requires more manual steps compared to 10Web’s fully automated approach. Both providers include these tools as part of their standard packages at no extra charge.
The help center resources for both hosting providers are comprehensive and accessible. 10Web’s Help Center offers extensive guides, video tutorials, and a dedicated Slack channel for direct communication with engineers. Additionally, their support includes 24/7 live chat. DreamHost provides a comprehensive knowledge base with extensive FAQs and in-depth tutorials. Their support system includes 24/7 chat, email support, and professional services for those needing more specialized assistance.
User management
accessibility.
Score Components:
- Role customization (40%): Flexibility in creating and defining user roles and
permissions. - Ease of management (30%): User interface and tools for managing users.
- Access control (20%): Effectiveness of access control measures for different user
levels. - Scalability (10%): Ability to manage a growing number of users efficiently.
🏆 Winner
10Web: Offers extensive user management features with a focus on flexibility and control.
Both 10Web and DreamHost provide robust user management capabilities, but they vary significantly in their approach. 10Web offers detailed role-based access control, allowing the creation and management of multiple user roles like Account Owner, Admin, Contributor, and Member, each with specific permissions. DreamHost, while offering fundamental user access capabilities including unlimited SFTP users and SSH access, does not specify role-based access control in the same detailed manner, making 10Web more flexible and nuanced in terms of user role management and permissions.
10Web offers an intuitive User & Team Management interface within its workspace dashboard, enabling easy invitation and management of users. Adding and managing users is straightforward, with options to edit roles and remove users. DreamHost offers a custom-built control panel that is centered around domain, mail, FTP, and overall account management. The interface is user-friendly but does not emphasize granular user role management to the same extent as 10Web.
In terms of handling access control and growing user bases, 10Web shines with its detailed roles and permissions framework, enabling efficient management of various user types and their specific access needs. The Role Manager feature further enhances its capability by allowing users to be blocked from specific tools like the 10Web Builder editor. DreamHost offers basic features such as SFTP and SSH access, along with advanced tools like Crontab and Subversion repository for advanced management, but it lacks the detailed user role structure provided by 10Web, potentially limiting scalability in a multi-user environment.
10Web user roles table:
Role | Description | Access highlights |
---|---|---|
Account Owner | Has full permissions, including account settings and website migration. | Full control over all aspects, including user & team management. |
Admin | Complete access over most features except user management. | Can add/remove websites, manage DNS, billing, and payment methods. |
Contributor | Can manage websites but lacks access to user management and billing. | Can add/remove websites, manage content but cannot handle user roles. |
Member | Limited to selected websites’ live or staging environments. | Suitable for restricted access, mainly intended for clients or freelancers. |
DreamHost user roles table:
Role | Description | Access highlights |
---|---|---|
SFTP User | Secure login for accessing data via SFTP. | Can upload/download files securely via SFTP. |
SSH User | Secure remote access for server management. | Allows command-line operations and script automation. |
Customer support
hosting provider.
Score Components:
- Support communication channels (30%): Measures the variety of customer support types
provided (live chat, chatbot, email, phone, etc.) - Availability (20%): Assesses the availability hours for each channel, including 24/7
support options. - Technical support quality (30%): Assesses whether the provider offers comprehensive
technical support, including hardware upgrades (e.g., HDD to SSD), software installations, and web
server configuration changes. - Enterprise support (20%): Checks if there are dedicated or priority support services
for enterprise-level customers.
🏆 Winner 10Web: Exceptional customer support with dedicated and personalized assistance.
Phone support |
||
Live chat support |
||
Chatbot |
||
Email/ticket support |
||
Enterprise support (dedicated agent, priority support) |
Both 10Web and DreamHost are commendable in providing 24/7 customer support through various channels. 10Web offers live chat, email support, and a dedicated Slack channel for direct communication with engineers, alongside its VIP Priority Support that includes personalized account management. DreamHost is equally accessible with 24/7 support through chat and email, but lacks dedicated phone support and provides callbacks at an additional cost.
10Web stands out for its customer-centric approach, highlighted by its dedicated VIP Priority Support and impressive satisfaction metrics. While DreamHost covers basic support needs efficiently, 10Web proves superior with higher customer satisfaction rates, more personalized support options, and a wider range of support channels.
User feedback
Overall, users have highly praised this hosting provider for its exceptional customer service, noting the responsiveness and expertise of the support team. The platform is user-friendly, with features like AI-driven website building, easy site migrations, and integration with WordPress being standout points. While most reviews are positive, highlighting the ease of use and effective solutions provided by the support team, a few users mentioned occasional issues with plugins and a slightly higher cost compared to other providers. However, the advanced tools and customer support quality make it a valuable partner for businesses.
DreamHost is a well-regarded hosting provider praised for its reliability, affordable pricing, user-friendly interface, and excellent performance. Users especially appreciate the responsive customer support, the easy navigation of the web portal, and a variety of hosting options suitable for different needs. However, common criticisms include the lack of phone support, occasional slow response times from customer service, and some challenges related to advanced functionalities and site migrations. While the majority of users report positive experiences, a few have faced significant issues with downtime and customer service, impacting their overall satisfaction.
FAQ
Which platform is better suited for hosting WordPress websites?
Both 10Web and DreamHost are well-suited for hosting WordPress websites, offering comprehensive WordPress hosting solutions with excellent performance and security features. 10Web leverages AI-powered tools and Google Cloud infrastructure for enhanced speed and optimization, while DreamHost provides a robust managed WordPress hosting experience with built-in caching and a custom control panel. Ultimately, both platforms excel in different areas, making them viable options for WordPress hosting depending on user needs.
Are both platforms suitable for beginners?
Yes, both 10Web and DreamHost are suitable for beginners. 10Web offers an intuitive AI-powered website builder and a user-friendly dashboard that make website management straightforward even for those new to web hosting. DreamHost also provides an easily navigable custom control panel, extensive support documentation, and budget-friendly plans, making it accessible for beginners and small businesses.
Which platform offers better customer support?
10Web offers superior customer support with 24/7 live chat, email support, and a dedicated Slack channel for direct communication with engineers. Its VIP Priority Support includes personalized account management, which enhances the assistance provided. DreamHost also offers 24/7 chat and email support, but lacks dedicated phone support and personalized service options. Overall, 10Web’s more personalized and higher customer satisfaction rates give it an edge in customer support.
Which service is more suitable for hosting a high-traffic website?
Both 10Web and DreamHost provide solutions suitable for high-traffic websites, offering dedicated hosting and advanced resources. 10Web has elastic scaling capabilities, Google Cloud infrastructure, and advanced caching methods which provide superior performance and reliability. DreamHost also offers multiple hosting types and scalable solutions but may require manual plan upgrades. 10Web’s integration of automated elasticity and performance optimization makes it a smoother choice for high-traffic websites.
How do the providers handle email hosting and what features are included?
10Web does not provide email hosting services, focusing instead on its AI-powered web-building tools and performance optimization. In contrast, DreamHost offers comprehensive email hosting services, including unlimited email addresses on most plans, robust privacy protections, and efficient transactional email handling, ideal for businesses needing full-featured email hosting solutions. Thus, DreamHost is more suitable for users requiring extensive email hosting features.
The making of this blog
We followed a clear, step-by-step process to write and research this article.