10Web vs Gandi.net: guide for 2024

10Web vs Gandi.net: Final verdict

Looking over 10Web vs. Gandi.net, both offer unique strengths and cater to different user needs.

• 
  10Web (Overall grade: 8.8)
  
  shines with its Managed WordPress Hosting, leveraging the Google Cloud Platform for top-notch performance, security, and a remarkable 99.99% uptime. Its features include AI-driven tools, automated backups, and a user-friendly dashboard, making it ideal for both beginners and advanced users. The platform excels in speed optimization, CDN quality, and automated scaling. However, its pricing may be on the higher side, and some users have reported occasional bugs and slow ticket responses.
• 
  Gandi.net (Overall grade: 7.9)
  
  focuses on versatility with support for multiple programming languages, solid performance with Varnish Cache, and robust DNS capabilities. It offers competitive plans, with strong emphasis on domain registration and privacy protection. Though it lacks the advanced automated tools and dedicated website builder of 10Web, Gandi.net provides steady performance and a straightforward interface. Some users, however, have experienced issues with billing processes and customer support, which could be areas for improvement.

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner 10Web: Offering a 99.99% uptime guarantee and advanced infrastructure, 10Web stands out as the leading choice for reliable hosting.

10Web offers an impressive 99.99% uptime thanks to the Google Compute Engine, ensuring your site remains available virtually all the time. The integration of Google Cloud Platform and next-generation infrastructure, including SSDs, Nginx, and fast caching technologies, further boosts performance. With 12 global data centers and elastic scaling, 10Web accommodates traffic surges effortlessly, maintaining website availability at peak times.

Gandi.net provides a respectable 99.95% uptime, with actual performance often nearing 100%. Customers are compensated for excessive downtime, ensuring accountability. Additionally, key data center locations in France, Luxembourg, Taipei, and San Francisco help maintain good uptime. While support is available 24/7, its phone service does not run continuously, which could be a limiting factor for some users.

🏆 Winner 10Web: an advanced hosting service with top-tier performance and automated optimization.

Comparing general performance, 10Web uses Google Cloud’s top servers and SSDs, enabling rapid load times and achieving a 90+ PageSpeed score. It includes advanced technologies like Nginx, FastCGI Caching, and instant resource ramp-ups. The CDN is Cloudflare Enterprise, offering the fastest content delivery and full-page caching at no extra cost. Gandi.net also provides solid performance with dedicated Linux containers and Varnish Cache for optimized load times. Their Anycast DNS and free TLS/SSL certificates add reliability, but they feature limited CPU/RAM resources in their plans. Data centers for Gandi are located in France and Luxembourg, while 10Web leverages the extensive Google Cloud network worldwide.

Website speed

10Web excels in speed with technologies such as Nginx, FastCGI Caching, and automated frontend optimization, ensuring a 90+ PageSpeed score. Image lazy loading, CSS & HTML minification, and JS compression contribute to quicker load times. Gandi.net, while benefiting from Varnish Cache and PHP support, lacks the same level of automated optimization and advanced caching methods as 10Web, potentially resulting in slower page rendering times.

Scalability

10Web features elastic scaling, automatically adjusting resources during traffic spikes and billing economically ($2 for every additional 10,000 visitors or 5GB SSD storage). They don’t require plan upgrades for scalability. Gandi.net offers easy plan upgrades for scalability but no automatic scaling. Information about their dedicated servers or specific scaling costs is not detailed.

In conclusion, while both hosting services offer strong features, 10Web surpasses Gandi.net in terms of speed optimization, CDN quality, and automated scaling, making it the superior choice for high-performance hosting.

🏆 Winner 10Web: A hosting service offering robust security measures and seamless compliance support.

Both 10Web and Gandi.net, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

10Web offers free “Let’s Encrypt” SSL certificates, automatic renewal, and the latest PHP versions. Its comprehensive network security includes firewalls, complete isolation using Linux containers, and secure network connections. Gandi.net provides standard, professional, business, single address, wildcard, and multi-domain SSL certificates alongside PHP 8.2. Their network security features anycast DNS with DNSSEC and anti-DDoS solutions. Although both hosts provide strong technical security, the detailed monitoring and isolation features of 10Web give it a slight edge.

Operational security measures:

10Web’s operational security includes 24/7 monitoring, regular security scans, and a login attempts limiter. Suspicious activity alerts for all accounts and re-authentication for sensitive actions are noteworthy. Gandi.net offers two-factor authentication, automatic snapshots for recovery, and expert customer support available 24/6. Both companies emphasize operational security, but 10Web’s focus on automated malware removal and detailed login security measures place it slightly ahead.

Compliance and certifications:

10Web ensures GDPR compliance and safeguards client data with encrypted backups and strict information security policies. Though specific PCI compliance is not directly handled by 10Web, it utilizes PCI DSS-compliant processors like PayPal and Stripe. Gandi.net guarantees GDPR compliance with European data center hosting but lacks specific PCI compliance details. Both hosts ensure significant compliance, but 10Web’s extensive documentation and policies give it an upper hand.

🏆 Winner: 10Web: Comprehensive managed WordPress hosting with powerful AI tools. 10Web and Gandi.net both bring a variety of features to the table, but their offerings are distinctly different. 10Web excels with its Managed WordPress Hosting, built on Google Cloud Platform for optimized performance and security. It promises a 99.99% uptime, automatic backups, and a 90+ PageSpeed Score due to advanced caching and optimization techniques. Users benefit from AI-powered tools that build websites, generate business names, and strategize marketing, making it a robust choice for those looking for all-in-one solutions. Additionally, 10Web provides free domain registration for the first year and comprehensive security measures including SSL certificates and malware removal.

Gandi.net, while also offering automatic WordPress installation, focuses on versatility with support for multiple programming languages including PHP, Python, and Node. It supports PostgreSQL and MySQL databases, and provides a variety of storage and CPU/RAM options depending on the plan. Gandi.net distinguishes itself with its unlimited aliases and forwarding, Anycast DNS with DNSSEC, and robust DNS capabilities. It also offers free SSL certificates and snapshots for easy backup and recovery. However, lack of a dedicated website builder might pose a challenge for users seeking an integrated, user-friendly site creation tool.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both 10Web and Gandi.net offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

10Web provides robust email hosting along with advanced transactional email capabilities. Customers can set up their own email campaigns efficiently. Gandi.net also offers email hosting services with the option to use unlimited aliases and forwarding, which is beneficial for managing multiple email identities. However, there is no specific mention of transactional email capabilities or reselling of third-party services like Google Workspace, Outlook, or Zoho. For those prioritizing integrated email solutions, 10Web offers a more holistic approach.

🏆 Winner 10Web: Offers competitive pricing with a comprehensive set of AI-driven features.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

10Web and Gandi.net offer varied hosting plans suited for different needs. 10Web has specialized AI-driven plans for WordPress and Cloud hosting, starting at $20/month for the AI Starter plan. Meanwhile, Gandi.net’s lowest offering begins at $10/month, covering broader use cases with automated installations and free domain names. 10Web offers more premium features like unlimited AI image generation, higher visitor capacity, and VIP priority support in its AI Ultimate plan, reflecting its slightly higher price. Gandi.net provides robust solutions like Varnish web acceleration and unlimited SSL certificates, making it a versatile choice for varying project sizes at competitive rates.

Enterprise plans

For enterprises, 10Web offers customizable Agency Ultimate and Dedicated Hosting plans with features like traffic scaling, custom dashboards, and a high-performance Google Cloud infrastructure. Gandi.net’s Business Hosting Plan provides up to 15 websites and 200GB storage with an option to upgrade, along with Hosting Booster for enhanced performance.

🏆 Winner: 10Web: A user-friendly platform offering advanced automation and easy setup.

10Web’s admin panel is designed with accessibility in mind, featuring a streamlined dashboard that is rich with tools for effortless website management. It is suitable for both technical and non-technical users, offering a user-friendly interface that simplifies the overall management experience. The panel includes an AI Website Builder, real-time backups, and an easy-to-enable staging environment, all of which increase productivity and efficiency. Users can update WordPress core, plugins, and themes automatically within this centralized management area, reducing the need for multiple logins and complicated processes.

Gandi.net provides a centralized interface that integrates the management of domain names, hosting, and WordPress. This is a convenient feature for users who prefer a single location for all their web management needs. The automatic installation of various CMS platforms makes it quick for users to get started. However, while the interface is intuitive, it might not be as feature-rich or versatile as 10Web’s dashboard, particularly for users who require more advanced tools for daily operations and development tasks.

10Web stands out with its fully automated 1-click migration process, allowing seamless transfer of websites with minimal user intervention. This is a free service and significantly reduces the migration hassle. In contrast, Gandi.net offers automatic installation but lacks specific migration tools. Users have to manage the manual migration process, which could be more time-consuming and require a higher level of technical know-how.

10Web’s Help Center is robust, offering getting-started guides, video tutorials, troubleshooting tips, and articles on various features. Their 24/7 live chat support and dedicated Slack channel provide continuous assistance. Gandi.net’s support resources include documentation, support tickets, and 24/6 email support in multiple languages. While Gandi.net has a comprehensive help center, 10Web’s added features for real-time support via live chat and Slack make it more accessible.

The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. 10Web offers a wide range of resources alongside 24/7 chat and phone support. Gandi.net also boasts a detailed help center with an intuitive search function and around-the-clock support via live chat, phone, and ticketing, ensuring comprehensive user support.

🏆 Winner 10Web: Exceptional user management features with extensive role customization.

When comparing the capabilities of 10Web and Gandi.net in managing user roles and permissions, 10Web offers a more nuanced approach. 10Web allows for a detailed distribution of roles, enabling various levels of access from Account Owner to Member. This flexibility accommodates different needs, including full control, administrative duties, and specific website-level access. Gandi.net’s primary role focuses on the Administrator with full control, which is simpler but may lack customization for different team roles. Overall, 10Web’s ability to define distinct user access stands out.

10Web provides a dedicated User & Team Management interface where users can easily invite, manage, and remove team members. This interface is well-organized, with functionalities like resending invitations and editing user roles. In contrast, Gandi.net’s user management relies heavily on the Nextcloud admin interface for role assignments, which is efficient but may not be as integrated and streamlined as 10Web’s centralized dashboard.

Regarding access control measures, 10Web excels with its capabilities like blocking access to the 10Web Builder editor or limiting users to content editing. These measures provide granular control over user activities. Moreover, 10Web facilitates effortless switching between workspaces, enhancing user management for growing teams. Gandi.net supports delegation of permissions and shared links, which are practical for self-managed file sharing but may not be as extensive for complex environments.

10Web User Roles Table:

🏆 Winner 10Web: Offers exceptional 24/7 live chat support and an impressive satisfaction rate.

10Web provides an impressive range of customer support options, including 24/7 live chat, dedicated Slack channel access, and VIP priority support. This hosting provider also boasts a high satisfaction rate of 98%+ for chat support, making it an excellent option for quick and efficient problem resolution. With over 700 guides available in their Help Center, 10Web ensures customers have ample resources at their disposal, bolstered by a strong focus on real-time assistance.

Gandi.net offers dedicated customer support 24 hours a day, five days a week, along with multilingual support across several languages. Resellers benefit from priority handling and exclusive phone support, and each customer can request a dedicated account manager. The integration of phone, email, and chat support channels caters to various needs, while the centralized interface and free SSL certificates offer significant perks for WordPress hosting users. Despite these strengths, Gandi.net falls slightly short in comparison to 10Web’s exceptional real-time customer support and higher flexibility.

10Web vs Gandi.net: User feedback

10Web receives glowing reviews for its outstanding customer support, responsive service, and user-friendly platform that simplifies website management and building. Customers consistently praise the fast resolution of issues, proactive assistance, and comprehensive, AI-driven tools that streamline website maintenance and optimization. Users appreciate the intuitive user interface, robust feature set, and seamless integration with WordPress, making it ideal for both beginners and advanced users. However, a few reviews highlight occasional bugs, slow ticket responses, and higher pricing, though these concerns are generally overshadowed by the high overall satisfaction with the service.

User feedback for this hosting provider is generally positive, with users appreciating the easy and straightforward domain registration process, a user-friendly interface, and competitive pricing on unique domain extensions. Customers value the company’s focus on privacy protection and steady performance without pushy upselling tactics. However, some users have experienced significant issues, such as paying for already-owned domains without receiving refunds, instances of confusing billing processes, and a lack of sufficient customer support. While some find the user interface to be intuitive, others criticize it for being cluttered and difficult to navigate, especially on mobile devices.

10Web vs Gandi.net: FAQ