10Web vs Godaddy: guide for 2024

Final verdict

Looking over 10Web vs. GoDaddy, it’s clear why both hosts are so popular. They have both hosted millions of
websites that run on WordPress for decades, building up a loyal customer base.

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  GoDaddy (Overall grade: 7.8)
  
  
  is known for its widespread appeal, offering a variety of hosting types, including shared, VPS, and managed WordPress hosting. It’s particularly well-suited for those seeking affordability and versatility, providing free domains and SSL certificates for the first year, and generous storage options. Users appreciate GoDaddy’s ease of use and its comprehensive service offerings, but it has its drawbacks, such as inconsistent customer support, high renewal costs, and occasional downtime. Their support resources, while extensive, sometimes fall short in consistency and effectiveness.
  
• 
  10Web (Overall grade: 8.8)
  
  
  shines with its modern infrastructure and AI-powered tools, making it optimal for those seeking high performance and reliability. Its use of Google Cloud servers, superior uptime guarantee, and integrated Cloudflare Enterprise CDN ensure speedy and stable hosting. 10Web’s focus on automation with AI-driven features like website builders and SEO tools helps streamline website management. It also offers strong user management capabilities and comprehensive customer support, including dedicated enterprise-level assistance. While its pricing might be slightly higher, the advanced tools and consistent performance make it a formidable choice for demanding users.
  

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner
10Web: A premium hosting provider with impressive uptime and modern infrastructure.

10Web guarantees a 99.99% uptime, leveraging Google Compute Engine and multiple global data centers to ensure this reliability. It utilizes next-generation infrastructure, including Google Cloud’s top servers, SSDs, Nginx, and FastCGI caching, which ensures quick and secure data transport. Elastic scaling and the complete isolation of each hosted website further bolster its service, ensuring your website remains up and running without interruptions.

GoDaddy, while promising a 99.9% uptime guarantee, sometimes experiences brief periods of downtime, especially with its WordPress hosting plans. Although its average server response time of 341ms is competitive, and it performed well in global load times, these occasional drops in availability can be a drawback. The compensation offered for downtime is also limited to service credits, which may not be as beneficial for users seeking uninterrupted service.

When comparing the two providers, 10Web stands out due to its higher uptime guarantee and advanced infrastructure. Its use of Google Cloud Platform and elastic scaling minimize downtimes and provide a seamless online experience, making it a more reliable choice for hosting needs.

🏆 Winner
10Web: Best-in-class modern hosting with outstanding performance and speed optimization. When comparing the general performance of 10Web and GoDaddy, several differences stand out. 10Web utilizes the latest Google Cloud servers and SSDs, along with advanced technologies like Nginx and LXD containers, delivering exceptional speed and reliability. They guarantee 99.99% uptime and boast a PageSpeed score over 90. In contrast, GoDaddy promises up to 40% faster server response times with its global data centers but only ensures a 99.9% uptime. Both offer free SSL certificates and daily backups. Notably, 10Web incorporates Cloudflare Enterprise CDN for faster content delivery, while GoDaddy lacks a built-in CDN, necessitating third-party solutions.

10Web and GoDaddy both offer SSD storage and free CDN integration to enhance hosting performance and speed. 10Web, however, showcases faster load times with built-in optimization features, compared to GoDaddy’s server-side optimizations. Moreover, 10Web’s integration of the latest technology and advanced speed-enhancing tools contribute to its superior performance.

Website Speed

10Web excels in website speed optimization with built-in features like CSS, HTML, and JS minification, image lazy loading, and font swap. These features ensure a quick load time and stellar PageSpeed scores. Moreover, 10Web’s full-page caching and automated optimization contribute to faster load speeds. GoDaddy, while optimizing server response times, does not offer the same level of integrated speed-enhancing tools. Coupled with 10Web’s superior TTFB (Time to First Byte), the difference in speed is significant.

Scalability

10Web offers elastic scaling, automatically adjusting resources to handle traffic spikes. It’s cost-effective, charging only $2 for every extra 10,000 visitors or 5GB of SSD storage. There is no need to manually upgrade plans. GoDaddy, while offering scalable options, relies more on predefined upgrades rather than automatic scaling. For additional resources, GoDaddy’s VPS hosting plans provide root access and dedicated resources, but the costs are fixed and tied to longer terms.

🏆 Winner GoDaddy: Offers an impressive combination of technical, operational, and compliance security measures.

Technical security measures:

10Web and GoDaddy both offer solid technical security foundations, yet they differ in execution. GoDaddy provides AutoSSL and Managed SSL services, which are handled by experts, making it easier for users to maintain SSL certificates. In contrast, 10Web offers free “Let’s Encrypt” SSL certificates and automatic renewals. Both providers support the latest PHP versions; GoDaddy ensures long-term support for PHP versions 7.4 and 8.0. For data encryption, 10Web encrypts communications, credentials, and backups, while GoDaddy employs CloudLinux and CageFS for balanced and virtualized security. Furthermore, 10Web isolates each hosting instance within Linux containers, while GoDaddy offers WAF and regular malware scanning across plans.

Operational security measures:

10Web and GoDaddy demonstrate striking operational security measures. 10Web boasts 24/7 monitoring for uptime, DDoS attacks, and suspicious activities, complemented by login attempt limiters and two-factor authentication (2FA). GoDaddy, conversely, emphasizes daily automatic backups and DDoS protection, along with global data centers for enhanced performance. Both companies ensure secure network connections with various methods, but 10Web stresses complete isolation using containers, providing an added layer of security. Additionally, GoDaddy offers award-winning 24/7 customer support via multiple communication channels, ensuring continuous operational assistance.

Compliance and certifications:

10Web and GoDaddy adhere to stringent compliance standards. 10Web is GDPR compliant, with a detailed statement pending, and relies on PCI-compliant third-party payment processors. GoDaddy is fully GDPR compliant, offering extensive privacy management and staff training on data protection. While both providers acknowledge their commitment to PCI compliance, GoDaddy further ensures compliance through specific hosting products like WooCommerce Hosting and recommends third-party payment solutions for added security.

🏆 Winner: 10Web: An all-in-one platform with a strong focus on AI-driven tools and high performance.

10Web and GoDaddy both offer robust hosting solutions, yet cater to different needs. 10Web stands out with its AI-powered tools such as an AI website builder, an AI SEO tool, and even an AI marketing strategy generator, making it an excellent option for users seeking automated and intelligent features. The use of Google Cloud’s infrastructure ensures high performance, along with advanced security measures including free SSL certificates and malware removal. 10Web’s intuitive interface also offers ease of use while providing customizations like SEO tools, CSS & HTML minification and compression, and automated backups. GoDaddy, on the other hand, excels in offering a variety of hosting plans that cater to both personal and business needs, with special attention to affordability. Its plans come with essentials such as free domain registration, free email, and SSL certificates, albeit for a limited time.

Both providers offer WordPress managed hosting, but 10Web’s approach is more developer-friendly, with one-click controls for PHP, SSH, and phpMyAdmin access. GoDaddy’s managed WordPress hosting includes pre-installed WordPress and an AI creation tool, which is beneficial to beginners. GoDaddy’s plans also provide necessary features like staging environments, daily backups, and enhanced security with DDoS protection. The website builders offered by both are quite user-friendly; however, 10Web’s builder is powered by AI, which can potentially save users a significant amount of time and provide smarter design suggestions. While GoDaddy offers unmetered bandwidth and extensive support options, 10Web promises a consistent performance with a 99.99% uptime guarantee and the ability to automatically scale resources.

Email services:

10Web provides email hosting as part of its comprehensive offering, supporting transactional email capabilities without specific limitations. GoDaddy also offers email hosting integrated within its hosting plans, plus reselling of third-party email services like Microsoft 365, which can be advantageous for businesses looking for established email solutions. Both platforms deliver essential email functionalities, with GoDaddy’s added option for third-party service integration serving as a notable advantage for users requiring specific email management needs.

🏆 Winner 10Web: Offers innovative hosting plans with AI-powered tools and flexible options for scaling based on requirements.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

10Web and GoDaddy present diverse pricing plans tailored to different user needs. 10Web provides cloud and WordPress hosting, with compelling features like AI content generation and real-time backups. Their plans start at $10/month for AI Starter, with higher-tier plans offering more storage and visitor capacity. GoDaddy, on the other hand, offers a range of shared, WordPress, VPS, and WooCommerce hosting plans. Prices start at $5.99/month for Web Hosting Economy, scaling up to feature-rich plans like Web Hosting Maximum. GoDaddy’s unique offerings include a variety of storage capacities and global data centers. Both providers have VIP and dedicated support options, but 10Web emphasizes advanced AI tools.

Enterprise plans

10Web’s enterprise offerings, including Agency Ultimate and Dedicated Hosting, stand out with their customizable plans, advanced AI tools, and elastic scaling, making them highly suitable for managing multiple websites or high-traffic platforms. GoDaddy’s top-tier plans like Web Hosting Maximum offer comprehensive features and abundant resources for large-scale operations, but they primarily focus on static allocation without the AI capabilities found in 10Web’s offerings.

🏆 Winner 10Web: A streamlined platform offering automated and user-friendly solutions for website setup and migration.

10Web offers a streamlined custom dashboard designed for user-friendly access and comprehensive management. The platform’s AI Website Builder and powerful tools allow users of all technical levels to create and manage websites efficiently. With a one-click staging environment and automated updates, keeping your site up-to-date and experimenting with new changes becomes hassle-free. The inclusion of an AI-driven builder simplifies the creation process, making it straightforward even for beginners.

GoDaddy, on the other hand, utilizes the industry-standard cPanel, providing a familiar environment for experienced users. The cPanel is known for its extensive features, including app installation, backup management, and security settings. This makes it versatile but potentially overwhelming for non-technical users. However, the familiar interface is great for those already accustomed to cPanel’s functionalities and is especially valued for its accessibility and extensive app support.

10Web provides a fully automated 1-click migration feature, making the migration process seamless and quick. This includes converting non-WordPress websites to WordPress, making it a versatile migration tool. 10Web’s migration is designed to be user-friendly and free of charge. Similarly, GoDaddy offers a free WordPress migration tool to transfer existing WordPress sites to its hosting. While not as automated, it simplifies the process significantly, making migration accessible to most users.

Both hosting platforms offer robust help centers with a range of resources to assist users. 10Web’s help center features getting started guides, video tutorials, troubleshooting articles, and an interactive community. The 24/7 live chat support and dedicated Slack channel offer added layers of support for more urgent queries. In comparison, GoDaddy provides 24/7 customer support via phone, chat, and SMS, alongside a comprehensive FAQ section and help articles. GoDaddy’s support resources are extensive, albeit less interactive compared to 10Web.

🏆 Winner: 10Web: Effective and user-friendly user management system with detailed role assignments.

10Web offers a comprehensive set of features for user management, including detailed user roles and granular permissions. You can invite, manage, and remove users with ease, and the system allows roles to be defined precisely, such as Account Owner, Admin, Contributor, and Member. GoDaddy, on the other hand, while providing basic user management tools, lacks the detailed description and flexibility provided by 10Web. 10Web’s system allows for specific access levels and even distinguishes between full and staging access, offering greater control over user permissions.

10Web’s user interface for managing users is intuitive and accessible through the workspace dashboard. Each user’s permissions and roles can be managed with just a few clicks, and the process of inviting new users is straightforward, involving just filling in email addresses and selecting roles. GoDaddy’s user management tools, though generally functional, are less detailed and not as user-friendly, potentially requiring more steps or external documentation for similar tasks.

10Web demonstrates strong access control measures by allowing specific roles to have distinct permissions, ensuring that users have the appropriate level of access based on their roles. This setup is particularly beneficial for organizations looking to maintain strict control over their environments without compromising on flexibility. With the ability to manage a growing number of users through pre-defined roles and the Role Manager’s integration with WordPress roles, 10Web is well-suited for scalability. GoDaddy, while capable, does not provide the same level of detailed control, which may impact efficiency in larger teams or more complex setups.

10Web user roles table:

🏆 Winner: 10Web: Offers comprehensive customer support with multiple channels and high satisfaction rates.

10Web provides round-the-clock live chat support, email assistance, and a dedicated Slack channel. A key advantage is the VIP priority support, complete with a dedicated account manager. With a 98%+ satisfaction rate in chat support and a 70 average ticket NPS score, 10Web ensures timely and effective resolutions for customer issues.

GoDaddy offers 24/7 support via phone and email, in addition to a well-populated knowledgebase with articles, videos, and courses. While they provide live chat support, it’s limited to the U.S. subdomain. Despite the broad range of contact methods, GoDaddy lacks the dedicated enterprise support that 10Web offers, such as a dedicated account manager.

User feedback

Overall, users have highly praised this hosting provider for its exceptional customer service, noting the responsiveness and expertise of the support team. The platform is user-friendly, with features like AI-driven website building, easy site migrations, and integration with WordPress being standout points. While most reviews are positive, highlighting the ease of use and effective solutions provided by the support team, a few users mentioned occasional issues with plugins and a slightly higher cost compared to other providers. However, the advanced tools and customer support quality make it a valuable partner for businesses.

GoDaddy generally receives praise for its ease of use, affordability, comprehensive service offerings, and user-friendly interface, making it a popular choice for domain registration and basic web hosting. Many users appreciate the ability to purchase domains, web hosting, email services, and other digital products all in one place, along with frequent discounts for new customers. However, customer service experiences are inconsistent; while some users find it helpful and responsive, others report long wait times and unknowledgeable support staff. Additionally, recurring issues include high renewal costs, persistent upselling, and occasional technical difficulties.

FAQ