10Web vs Green Geeks: guide for 2024

Final verdict

Comparing 10Web and GreenGeeks, both offer distinct strengths tailored to different user needs.

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  10Web (Overall grade: 8.8)
  
  
  excels in providing advanced AI-powered tools and high-performance hosting backed by Google Cloud infrastructure. Its standout features include a robust AI Website Builder, easy staging and migration processes, real-time backups, and elastic scaling, making it ideal for agencies and tech-savvy users. However, it lacks phone support and sometimes charges higher initially for the abundance of features offered. Despite these minor setbacks, its comprehensive security measures and AI-forward approach make it a strong contender for those looking for cutting-edge performance and convenience.
  
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  GreenGeeks (Overall grade: 8.4)
  
  
  is notable for its focus on eco-friendly hosting and reliable customer support via multiple channels, including phone. It supports user needs with features such as unlimited email accounts, daily backups, and built-in caching, though its performance during high-demand scenarios can be inconsistent. While its pricing may increase after the first term, its emphasis on sustainability by matching energy usage with renewable sources makes it appealing for environmentally conscious users. GreenGeeks is a solid choice for small to medium-sized websites looking for efficient, green hosting solutions.
  

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

SECTION-1: Winner 10Web: 10Web excels in uptime and availability with a near-perfect performance.

SECTION-2: 10Web guarantees a 99.99% uptime backed by Google Compute Engine, ensuring your site remains accessible almost all the time. Its use of Google Cloud Platform offers a premium network with quick and secure data transport. The next-generation infrastructure, including Nginx, FastCGI caching, and the latest PHP version, provides optimal performance. Additionally, multiple data centers and elastic scaling contribute to a consistently reliable hosting environment.

SECTION-3: GreenGeeks promises a 99.9% uptime, aiming for high availability but lacking strict compensation if the guarantee is not met. It performs impressively in tests, achieving 100% uptime over 14 days and reliable server response times, with data centers spread across the US, Canada, Netherlands, and Singapore. Despite excellent performance metrics, the slight limitation in the uptime guarantee and potential compensation issues give 10Web an edge in this comparison.

🏆 Winner: GreenGeeks: Eco-friendly hosting with diverse features GreenGeeks and 10Web both offer high-performing hosting services, but their approaches and strengths differ. 10Web utilizes Google Cloud’s top servers and technologies like Nginx, FastCGI Caching, and LXD Containers, which contribute to a 99.99% uptime guarantee and a PageSpeed score of 90+. Its Cloudflare Enterprise CDN provides fast content delivery. GreenGeeks, on the other hand, features plans that vary in performance, with unlimited web space in higher tiers, built-in LiteSpeed caching, and a global presence with data centers in North America, Europe, and Asia-Pacific.

Both 10Web and GreenGeeks aim to deliver fast website speeds, but they leverage different methods. 10Web achieves this through Google Cloud’s infrastructure, automated frontend optimization, and various minification techniques, targeting a 90+ PageSpeed score. GreenGeeks incorporates LiteSpeed WebServer technology, built-in caching plugins, and SSDs across all plans. While 10Web directly ensures a high PageSpeed score, GreenGeeks focuses on an overall performance boost with advanced web server technology.

Website speed

Both 10Web and GreenGeeks aim to deliver fast website speeds, but they leverage different methods. 10Web achieves this through Google Cloud’s infrastructure, automated frontend optimization, and various minification techniques, targeting a 90+ PageSpeed score. GreenGeeks incorporates LiteSpeed WebServer technology, built-in caching plugins, and SSDs across all plans. While 10Web directly ensures a high PageSpeed score, GreenGeeks focuses on an overall performance boost with advanced web server technology.

Scalability

10Web offers elastic scaling, automatically adjusting resources and charging a nominal fee of $2 for each additional 10,000 visitors or 5GB SSD storage. GreenGeeks does not specify an automatic scaling feature but offers various plans that users can upgrade manually. Information about GreenGeeks offering dedicated servers is unavailable, whereas 10Web’s model is more explicitly cost-effective and convenient for handling traffic spikes.

🏆 Winner
10Web: A highly secure hosting service with detailed operational measures and automated backup systems.

Both 10Web and GreenGeeks, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

10Web and GreenGeeks both provide strong technical security measures. 10Web offers free “Let’s Encrypt” SSL certificates with automatic renewal, while GreenGeeks includes both free and Wildcard SSL certificates, with premium options included in higher-tier plans. For PHP versions, 10Web supports the latest iterations, managed through their Tools page, whereas GreenGeeks offers a range from PHP 5.6 to 8.2. In terms of malware protection, 10Web runs weekly security scans and has a malware removal program. GreenGeeks also provisions free malware cleanups and uses tools like Immunify360 for threat detection.

Operational security measures:

Operationally, 10Web offers encrypted communication and credentials, automatic daily backups stored in Amazon S3, and 24/7 monitoring. It goes further with features like login attempts limiter, suspicious activity alerts, and two-factor authentication for employee accounts. GreenGeeks focuses on enterprise-level firewall protection, AI-powered WAF, and container-based technology for site isolation. GreenGeeks also backs up websites daily and offers additional security measures like SSH, secure FTP, and free CDN integration.

Compliance and certifications:

Regarding compliance, 10Web mentions an upcoming detailed GDPR compliance statement and uses PCI-compliant payment processors like PayPal and Stripe. There’s no specific mention of HIPAA compliance. For GreenGeeks, while they emphasize security and data protection, exact details regarding GDPR and PCI compliance are not specified, and there’s no information about HIPAA compliance.

🏆 Winner
10Web: Delivers robust AI-powered tools alongside managed WordPress hosting.

When comparing 10Web and GreenGeeks, both offer a variety of features designed to improve the user experience. 10Web stands out due to its AI-powered tools that simplify website building and SEO optimization. Its AI Website Builder helps users generate and customize sites easily, while also providing business name generators and marketing strategy tools. In contrast, GreenGeeks is notable for its commitment to eco-friendly hosting, matching their energy use by 300% with renewable energy and planting a tree for each hosting account. Both providers offer free domain registration for the first year, but 10Web’s extensive use of AI for various tools might appeal more to users looking for a tech-forward approach.

Both hosting providers offer strong user support and include features such as free SSL certificates, website migration, and content caching. 10Web’s Google Cloud Platform-backed infrastructure ensures high performance with a 99.99% uptime guarantee. GreenGeeks, on the other hand, includes daily backups and unlimited email accounts across its plans, which could be more appealing for businesses with extensive email marketing needs. While 10Web includes more advanced features like AI-powered SEO tools and elastic scaling, GreenGeeks offers a more environmentally conscious approach with its green energy match and tree-planting initiative. Each provider has its unique benefits, making the choice dependent on the user’s specific needs.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both 10Web and GreenGeeks offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

10Web offers email hosting as part of its managed WordPress hosting solutions, enabling users to manage emails directly. GreenGeeks goes a step further, providing unlimited email accounts and integrating transactional email capabilities for actions like form submissions. Both providers accommodate various email campaign setups, though GreenGeeks also emphasizes environmental sustainability, aligning with its broader green initiatives. These differences mean users can choose the provider best suited to their email management and marketing needs.

🏆 Winner
10Web: 10Web scores slightly higher overall, mainly due to the robust features included in their plans and the transparency of what’s included.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

When comparing 10Web and GreenGeeks, 10Web offers more comprehensive features specifically for AI tools and high-performance hosting. While 10Web’s AI Starter plan begins at $20 per month with 10GB SSD, GreenGeeks’ Lite plan is more budget-friendly at $11.95 per month with 50GB web space. GreenGeeks provides free domain names for the first year and enhanced environmental sustainability with their 300% Green Energy Match initiative. On the other hand, 10Web’s plans include unlimited AI image and content generation, which can be particularly useful for content-heavy websites. Both providers offer free SSL certificates and migration services, but 10Web focuses more on AI-generated tools whereas GreenGeeks emphasizes environmental responsibility and competitive pricing.

Enterprise plans

For enterprise plans, 10Web’s customizable Agency Ultimate and Dedicated Hosting options stand out due to their high-performance infrastructure, dedicated resources, and VIP support, making them ideal for agencies and high-traffic websites. GreenGeeks, while focusing more on shared and reseller hosting, offers robust reseller plans like RH-80, which includes extensive storage and transfer capabilities, but lacks dedicated resources and customizable infrastructure options found in 10Web’s enterprise offerings.

🏆 Winner 10Web: Delivers a seamless website setup and migration experience with advanced tools and resources.

10Web’s admin panel stands out with its custom-built, user-friendly interface that caters to both technical and non-technical users. The dashboard is streamlined and packed with powerful tools designed for easy website management. Users can utilize the AI Website Builder to create and convert websites efficiently, and a one-click staging environment simplifies testing changes. Real-time backups and automatic updates offer self-assured maintenance, while customizable user management supports team collaboration. Conversely, GreenGeeks utilizes the standard cPanel interface, which is well-known for its accessibility. cPanel offers a solid onboarding experience but may present a steeper learning curve for non-technical users. Its extensive set of features, while comprehensive, might appear slightly overwhelming to beginners compared to 10Web’s more guided approach.

When it comes to migration, 10Web takes the lead with its automated 1-click migration tool, making it remarkably easy to transfer a site to their platform without additional fees. The AI capabilities further simplify the process, especially for converting non-WordPress sites to WordPress. GreenGeeks, while offering free WordPress migration services, does not provide the same level of automation; users are required to request the migration through their support system. Although GreenGeeks’ migration is efficient, it lacks the immediacy and user autonomy provided by 10Web’s automated tools.

Evaluating the help center resources, 10Web provides a comprehensive Help Center with getting started guides, video tutorials, troubleshooting tips, and detailed articles. Their 24/7 live chat support and dedicated Slack channel ensure continuous help. GreenGeeks also offers extensive resources, including WordPress and cPanel tutorials, with 24/7 support via live chat, phone, or tickets. Nonetheless, 10Web’s inclusion of a public roadmap and a community forum for interaction adds an extra layer of support and involvement.

The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. 10Web offers a wide range of resources alongside 24/7 chat and phone support. GreenGeeks also boasts a detailed help center with an intuitive search function and around-the-clock support via live chat, phone, and ticketing, ensuring comprehensive user support.

🏆 Winner 10Web: Offering comprehensive user management features and flexibility in defining roles and permissions.

10Web and GreenGeeks both provide user management systems, but 10Web stands out with its detailed user role classification and the ability to manage permissions more granularly. 10Web allows roles such as Account Owner, Admin, Contributor, and Member, each with specific access levels. GreenGeeks, while facilitating user access with roles like Collaborator or Client, does not provide as much variety or control over user permissions. 10Web’s Role Manager further refines role assignment, working seamlessly with WordPress user roles and enhancing role flexibility within the platform. This makes 10Web more adaptable for various team structures and needs.

The user interfaces for managing users in both 10Web and GreenGeeks are straightforward, but 10Web integrates these tools more directly within its dashboard. 10Web users can invite and manage team members easily through the User & Team Management section. GreenGeeks requires a few more steps to access the user management tools, such as navigating through Account Manager and Profile settings. Both platforms present clear paths for adding and removing users, though 10Web’s interface might appeal more to users who manage multiple roles across multiple websites given its simplified, central dashboard.

Regarding access control and scalability, 10Web delivers a robust system that allows Account Owners and Admins to effectively manage permissions and expanding teams. The platform facilitates multiple user permissions efficiently, making it suitable for growing businesses and frequent collaboration. GreenGeeks’ multi-user access works well for smaller teams or static role needs but may face limitations when managing a large number of users or more complex permission requirements. 10Web’s clearly defined user roles and the flexibility to manage them streamline the management of larger teams, ensuring that all levels of access are properly controlled.

10Web User Roles Table

GreenGeeks User Roles Table

🏆 Winner
10Web: Offers an unprecedented level of customer service featuring various support channels tailored for quick issue resolution.

10Web and GreenGeeks provide strong customer support services, each with a unique approach. 10Web stands out with VIP priority support, a dedicated Slack channel for direct access to engineers, and a high average chat support satisfaction rate of over 98%. This indicates their strong focus on real-time assistance and customer satisfaction. They serve thousands of tickets annually and maintain a high average NPS score, showcasing their efficiency and quality of service.

GreenGeeks also offers 24/7 customer support across multiple channels, such as live chat, email, and phone. They provide additional specialized support for reseller hosting and free migration services, which are highly beneficial for customers switching platforms. Although they boast a highly-rated customer care team, some users have reported issues with auto-renewals and “unlimited” capacity claims. Despite these minor drawbacks, GreenGeeks demonstrates a commitment to accessibility and expert support.

User feedback

Overall, users have highly praised this hosting provider for its exceptional customer service, noting the responsiveness and expertise of the support team. The platform is user-friendly, with features like AI-driven website building, easy site migrations, and integration with WordPress being standout points. While most reviews are positive, highlighting the ease of use and effective solutions provided by the support team, a few users mentioned occasional issues with plugins and a slightly higher cost compared to other providers. However, the advanced tools and customer support quality make it a valuable partner for businesses.

Users generally appreciate the hosting provider for its excellent customer support, fast and reliable performance, and user-friendly dashboard. The eco-friendly aspect of the service is also a significant plus for many users. However, there are recurring concerns regarding the pricing, which tends to increase after the initial years, and the performance during high-demand scenarios. Additionally, some users have experienced issues with strict resource usage policies and limited plans for specific hosting needs.

FAQ