10Web vs Hostinger: guide for 2024

Final verdict

When looking at 10Web vs. Hostinger, both platforms deliver strong hosting options, each with distinct strengths.

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  10Web (Overall grade: 8.8)
  
  
  is particularly compelling for users who need high-performance WordPress hosting with advanced AI-powered tools and real-time backups. Leveraging Google’s robust infrastructure, it provides excellent speed and security, making it suitable for high-traffic sites, agencies, and multimedia websites. Its elastic scaling, container isolation, free SSL certificates, and staging environments make managing websites efficient and secure. However, its lack of shared and VPS hosting options might be a limitation for some users looking for more traditional or varied hosting plans.
  
• 
  Hostinger (Overall grade: 8.7)
  
  
  shines with its custom-built hPanel, offering enhanced security, fast performance with LiteSpeed Web Server, and comprehensive email hosting services. The platform is very accessible, featuring budget-friendly plans that include free domains and SSL certificates. Hostinger is ideal for users looking to grow with scalable hosting plans from shared to cloud and VPS hosting. While their support is excellent, the occasional high renewal prices and less advanced free migration tools may be drawbacks, especially for budget-conscious customers.
  

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner
10Web: It’s superior uptime and significantly faster response times make 10Web a better choice for users who require high performance and stability from their hosting provider.

10Web shows a slightly superior performance in terms of reliability and speed. Both hosting services have impressive uptimes, with 10Web slightly edging out Hostinger with a 99.99% uptime over a 3-month period compared to Hostinger’s 99.97%. This difference in uptime is reflected in the number and duration of outages, where 10Web experienced 3 outages totaling 12 minutes, while Hostinger had 5 outages totaling 2h 12 minutes.

10Web’s advantage is more pronounced in terms of server response time. It boasted an average response time of 389ms, which is significantly lower than the shared hosting industry standard and faster than Hostinger’s average response time of 670ms, which can peak up to 1152ms. This suggests that 10Web is not only more reliable in maintaining uptime but also in delivering faster website loading speeds, making it a preferable option for users prioritizing performance.

🏆 Winner Hostinger: Preferred for its exceptional speed, CDN integration, and extensive global data centers.

Comparing the performance of 10Web and Hostinger reveals significant differences. Hostinger differentiates itself with 4X faster speeds, achieved through high-speed CPUs and NVMe storage, and has a 99.9% uptime guarantee. 10Web focuses on speed optimizations like achieving a 90+ PageSpeed score with CSS, HTML, and JS minification, utilizing Google Cloud servers. Both offer advanced caching, but 10Web leverages FastCGI Caching and LXD Containers, while Hostinger utilizes LiteSpeed and LSCWP Cache Plugin. As for CDN, 10Web employs Cloudflare Enterprise, whereas Hostinger provides its own CDN service. Lastly, Hostinger boasts more data centers globally, improving accessibility and speed.

Website Speed

Hostinger’s advantage in website speed is clear through its use of LiteSpeed Web Servers and a dedicated LSCWP Cache Plugin, significantly reducing response times. The integration of HTTP/3 and IPv6 further boosts low latency and fast data transfers. On the other hand, 10Web also prioritizes speed, achieving over a 90+ PageSpeed score, and utilizes advanced technologies such as Nginx and PHP 8. However, Hostinger’s more extensive use of advanced technologies like NVMe storage and object caching offers faster performance.

Scalability

Regarding scalability, 10Web offers elastic scaling, automatically upgrading resources to handle traffic spikes and charging based on additional usage, $2 for every extra 10,000 visitors or 5GB SSD storage. Hostinger also provides scalable plans but requires manual upgrades; it doesn’t automatically increase resources like 10Web. Both services offer cost-effective options, but 10Web’s automatic scaling provides more effortless management during peak traffic times. As for dedicated servers, there is no specific information available for either hosting.

🏆 Winner
10Web: An excellent choice for secure and reliable hosting.

Both 10Web and Hostinger, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

10Web stands out with free “Let’s Encrypt” SSL certificates, automatic backups stored in Amazon S3, and container isolation for WordPress sites. Hostinger also offers free SSL certificates and enhanced DDoS protection, but lacks container isolation and regular specific vulnerability testing mentioned by 10Web. Both support the latest PHP versions and feature firewall protection, malware scanning, and encrypted backups.

Operational security measures:

Both providers have a dedicated internal security team and apply consistent security configurations across all servers. 10Web excels with its 24/7 monitoring and multiple layers of authentication and authorization including two-factor authentication (2FA) and strong passwords for all accounts. Hostinger also includes 2FA and provides regular static code analyses as part of its security measures. Both have robust policies and practices to ensure data integrity and support.

Compliance and certifications:

10Web is GDPR compliant and leverages industry-standard payment processors like PayPal and Stripe for PCI DSS compliance. Hostinger is also GDPR compliant but its services are not intended for PCI or HIPAA compliance, nor does it have ISO 27001 or SOC certifications. Both services maintain transparent data privacy policies and follow secure coding practices.

🏆 Winner Hostinger: Hostinger stands out with a robust suite of tools and user-friendly features, making it the top choice for varied hosting needs.

10Web and Hostinger both offer impressive hosting solutions catering to different user needs. 10Web focuses heavily on managed WordPress hosting, leveraging the Google Cloud Platform for enhanced speed, security, and uptime. It brings to the table AI-powered tools for website building, SEO, and marketing, which could be a big draw for users looking for automation. Their unique features like elastic scaling, advanced caching, dedicated support channels, and a staging environment make it a comprehensive service. 10Web also includes white labeling features ideal for agencies and provides specialized hosting for platforms like BuddyBoss. These features collectively cater to specific niches, especially those needing robust WordPress management and AI capabilities.

Hostinger, on the other hand, offers a powerful custom-built hPanel control panel, enhanced security measures, and fast performance with LiteSpeed Web Server and SSD storage. The platform includes a versatile website builder with AI features, making it easy for beginners and professionals to create and tailor websites. Hostinger also supports scalability with options to upgrade to cloud or VPS hosting. This flexibility might attract users looking for potential growth. Hostinger’s global data centers and free domain and SSL for most plans emphasize their commitment to accessibility and reliability. Additionally, the availability of daily and on-demand backups ensures data safety, which could be crucial for large-scale websites and businesses.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both 10Web and Hostinger offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

10Web offers transactional email capabilities, enabling actions like form submissions but lacks a full-fledged email hosting service. Hostinger, conversely, provides comprehensive email hosting, allowing users to set up their email campaigns and manage professional communication efficiently. This aspect makes Hostinger more appealing for businesses needing robust email hosting infrastructure.

🏆 Winner
10Web: A wide range of hosting plans featuring high-performance infrastructure and AI-driven tools.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

A comparison between 10Web and Hostinger reveals distinct approaches in their offerings. 10Web features advanced AI tools, premium support, and performance-driven services, with prices starting from $10/month for cloud hosting and WordPress hosting. Hostinger, on the other hand, offers more budget-friendly plans starting at $2.99/month for Premium shared hosting, which includes features such as unlimited bandwidth and free SSL, but with lower performance metrics compared to 10Web’s AI-driven plans. Hostinger’s cloud hosting plans start from $9.99/month, offering a more traditional approach with ample storage and generous visitor limits. Both providers cater to different needs, with 10Web focusing on high-performance, AI-driven solutions, while Hostinger provides cost-effective options with essential features and generous storage.

Enterprise plans

For enterprises, 10Web offers customizable plans like Agency Ultimate and Dedicated Hosting, featuring premium infrastructure, developer-friendly tools, and VIP support, priced based on requirements. These plans cater to high-traffic sites and resource-heavy applications with dedicated resources and advanced security. Hostinger’s enterprise options include Cloud Enterprise at $54.99/month, offering dedicated resources, managed WordPress, and substantial storage. Large-scale users may prefer 10Web’s tailored solutions for their extensive features and flexibility.

🏆 Winner 10Web: Offers advanced automation features along with seamless migration and setup processes.

10Web utilizes a user-friendly dashboard designed for easy navigation, making it suitable for both beginners and advanced users. Their custom dashboard includes AI Website Builder which aids in creating unique websites powered by generative technologies. Additionally, users benefit from features like real-time backups and automatic updates, simplifying website management significantly. Hostinger, on the other hand, offers their custom-built hPanel, which is specifically designed for user accessibility. hPanel allows users to set up professional email addresses, install content management systems, and use the website builder without needing technical expertise. Both admin panels are effective, but 10Web’s focus on automation and advanced tools gives it a slight edge for more tech-savvy users.

Both 10Web and Hostinger provide automated migration tools, simplifying the transfer of websites to their platforms. 10Web’s process is a fully automated 1-click migration, making it highly efficient and user-friendly. Hostinger also offers free automatic website migration with no downtime, ensuring a smooth transition. There are no additional fees for these services from either provider, making them accessible options for users looking to migrate their websites seamlessly.

10Web’s Help Center offers comprehensive resources, including getting started guides, video tutorials, troubleshooting tips, and detailed articles. Users can also access 24/7 live chat support and a dedicated Slack channel for direct communication with engineers. Hostinger’s Help Center provides multilingual support 24/7 via live chat and email, along with a rich database of tutorials and the Hostinger Academy’s video tutorials. Both help centers are robust, but 10Web’s dedicated Slack channel offers more direct and immediate support options.

The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. 10Web offers a wide range of resources alongside 24/7 chat and phone support. Hostinger also boasts a detailed help center with an intuitive search function and around-the-clock support via live chat, phone, and ticketing, ensuring comprehensive user support.

🏆 Winner 10Web: Excellent user and team management features add value to your hosting experience.

When comparing 10Web and Hostinger, 10Web offers a more comprehensive approach to managing user roles and permissions. 10Web enables users to invite, remove, and modify user roles directly from the User & Team management section, with the flexibility to choose from multiple roles like Account Owner, Admin, Contributor, and Member. Hostinger allows quick client onboarding and centralized service management through the hPanel’s Account Sharing feature, offering clear access levels such as Manage Services and Manage Services and Make Purchases. However, 10Web’s detailed role definitions and specific permission allocations make it more adaptable for varied user needs.

The interface for managing users in 10Web centers around its User & Team management dashboard, offering clear visibility of the roles and permissions directly within the workspace. This streamlined approach makes it easy to adjust user settings and invite new team members. Hostinger’s user management is conducted through the hPanel’s Account Sharing section, providing a straightforward method to request or grant access. Although Hostinger’s interface is user-friendly and practical, 10Web’s dashboard provides more detailed control options.

In terms of access control and managing an increasing number of users, 10Web demonstrates higher effectiveness. With options like blocking access to the 10Web Builder editor and assigning specific roles based on access needs, it provides greater granularity in user management. Hostinger’s two-tier access levels ensure security but are less detailed compared to 10Web’s multiple role types and advanced features such as role-based access for WordPress environments. 10Web’s robust feature set ensures scalability and detailed user management as the team grows.

10Web user roles table:

Hostinger user roles table:

🏆 Winner 10Web: Offers comprehensive and highly-rated customer support with a multitude of communication channels and real-time assistance options.

10Web and Hostinger both provide 24/7 live chat support, access to extensive knowledge bases, and multiple email contact options. 10Web excels with its dedicated Slack channel, which allows direct communication with engineers for quick issue resolution. They also offer VIP priority support, which includes real-time chat assistance and a dedicated account manager, serving over 25,000 tickets annually with a 98% satisfaction rate.

Hostinger offers multilingual support in over 10 languages and additional priority support options with certain plans. Users need to log in to access the live chat feature. Hostinger also has a unique Hostinger Academy for video tutorials, which is a useful resource for self-learning. While both providers offer robust support, 10Web’s higher satisfaction scores and direct communication channels give it the edge.

User feedback

Overall, users have highly praised this hosting provider for its exceptional customer service, noting the responsiveness and expertise of the support team. The platform is user-friendly, with features like AI-driven website building, easy site migrations, and integration with WordPress being standout points. While most reviews are positive, highlighting the ease of use and effective solutions provided by the support team, a few users mentioned occasional issues with plugins and a slightly higher cost compared to other providers. However, the advanced tools and customer support quality make it a valuable partner for businesses.

Hostinger receives high praise for its user-friendly interface, competitive pricing, and robust performance. Customers appreciate the wide range of features, including seamless website migration, the intuitive hPanel, and excellent uptime. The standout feature, consistently mentioned across reviews, is the exceptional and responsive customer support available 24/7 via live chat, although some users express a desire for phone support. On the downside, a few customers report issues with renewal pricing, occasional slow support response times, and the limitations of the lower-tier plans.

FAQ