10Web vs Hostmonster: guide for 2024

Final verdict

Looking over 10Web vs. HostMonster, it’s clear why both hosts are so popular. They have both hosted millions of
websites that run on WordPress for decades, building up a loyal customer base.

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  10Web (Overall grade: 8.8)
  
  
  excels with AI-powered tools, superior uptime thanks to Google Cloud integration, and advanced performance features tailored for WordPress, ecommerce, and agencies. Its elastic scaling, extensive optimization options, and robust security measures combined with easy migration tools and an intuitive admin panel make it a top choice for businesses that prioritize speed, reliability, and seamless site management. User reviews underscore the platform’s customer support effectiveness, with many highlighting the ease of use and integration capabilities despite a few noting higher costs.
  
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  HostMonster (Overall grade: 7.4)
  
  
  stands out with unlimited disk storage and domain hosting, making it a solid choice for high-traffic websites and users seeking extensive email services and multimedia support. Though the interface can be challenging for beginners, the hosting service boasts reliable uptime and a variety of features appealing to those who need a straightforward, cost-effective hosting solution. User experiences reflect appreciation for its affordability and reliable uptime, although there are frequent mentions of a complex interface and inconsistent technical support.
  

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner
10Web: A leader in uptime and availability with 99.99% guarantee.

10Web stands out with its remarkable 99.99% uptime guarantee, largely due to its integration with the Google Cloud Platform. The use of top-tier infrastructure, including SSDs, Nginx, and the latest PHP version, further amplifies its reliability. Multiple data centers spread globally reduce data transfer times, ensuring efficient and consistent website performance.

HostMonster boasts a strong uptime performance, as evidenced by its commendable results in various tests. Its average load time is impressive, and it has reliable backend protections that contribute to its stability. The hosting provider also offers 24/7 customer support and a 30-day money-back guarantee, making it a solid choice for users seeking dependable hosting services.

In comparison, 10Web’s architectural advantages, especially the use of Google Cloud’s cutting-edge infrastructure and elastic scaling, provide a superior level of uptime and availability. While HostMonster is reliable, 10Web’s advanced technology and greater uptime guarantee solidify its position as the winner.

🏆 Winner 10Web: Delivers superior hosting performance and advanced features.

When comparing the general performance of 10Web and HostMonster, 10Web clearly stands out. Its infrastructure leverages Google Cloud’s best servers and SSDs, Nginx and FastCGI caching, PHP 8, and LXD containers, leading to optimal load times and consistently high PageSpeed scores. With a 99.99% uptime guarantee powered by Google Compute Engine, 10Web’s reliability is notable. Additionally, its automated frontend optimization features, like image optimization and full website caching, further enhance site performance. Cloudflare Enterprise CDN ensures fast content delivery with robust security features, making it a solid contender in the hosting space. On the other hand, HostMonster offers standard performance for most plans, with only the Pro plan promising high performance. HostMonster includes unmetered bandwidth and a single free domain registration across its offerings but lacks the extensive optimization features and cutting-edge infrastructure of 10Web.

Website Speed

10Web excels in website speed with its advanced optimization techniques and infrastructure components. Achieving a 90+ PageSpeed score is facilitated through CSS, HTML, and JS minification and compression, lazy loading for images, iframes, and videos, and through font swap techniques. The implementation of PHP 8 further contributes to faster server processing times. HostMonster, though offering unmetered bandwidth and free SSL certificates across all plans, does not provide the same level of built-in optimization features or advanced caching options available with 10Web.

Scalability

10Web supports elastic scaling, allowing resources to ramp up instantly to accommodate traffic spikes, with costs only $2 for every extra 10,000 visitors or 5GB of SSD storage at the end of the billing month. This seamless scalability ensures that websites can handle sudden increases in traffic without manual intervention or the need for plan upgrades. HostMonster, however, does not explicitly mention elastic scaling options, and resource scaling likely requires manual adjustments and plan upgrades, with additional costs unknown. This makes 10Web the more flexible and potentially cost-effective option for growing websites.

🏆 Winner
10Web: A robust hosting provider that excels in comprehensive security measures.
Both 10Web and HostMonster, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

10Web offers advanced SSL security with free “Let’s Encrypt” certificates, automatic renewals, and encrypted communications. HostMonster provides SSL secure servers with premium certificates priced at $80.04 annually and includes free certificates with some plans. While 10Web supports the latest PHP versions, HostMonster lags behind with support primarily for PHP 5 and customizable PHP.INI files. 10Web’s website backups are encrypted and stored securely, whereas HostMonster offers daily malware removal through SiteLock Security.

Operational security measures:

10Web ensures 24/7 monitoring, frequent malware scans, and DDoS attack prevention while using two-factor authentication for staff accounts and strong password requirements. HostMonster provides SiteLock Security with daily vulnerability checks, automatic malware removal, and supports two-factor authentication. Both companies have robust monitoring systems, but 10Web’s regular security scans and complete isolation of WordPress sites stand out.

Compliance and certifications:

10Web is transparent about its GDPR practices and uses PCI DSS-compliant payment processors. It also emphasizes strong data security and privacy measures. In contrast, HostMonster has been GDPR compliant since May 2018 and supports PCI compliance on all accounts. HostMonster provides EU residents an array of rights including access, rectification, and data portability.

🏆 Winner: HostMonster – With comprehensive features for website creation and maintenance.

Both 10Web and HostMonster offer a range of valuable features catering to different user preferences. 10Web stands out with its managed WordPress hosting optimized for speed on Google Cloud Platform, guaranteeing high performance, security, and uptime. The AI-powered tools such as the AI Website Builder and AI Marketing Strategy Generator add unique value, simplifying complex tasks for users. Additionally, 10Web provides a staging environment, automatic backups, and specialized ecommerce solutions, making it a robust solution for businesses seeking advanced functionalities and automation.

HostMonster, powered by Bluehost, appeals to users looking for unlimited disk storage and domain hosting. It includes a free drag-and-drop site builder, which is user-friendly and suits beginners. The availability of FTP/SFTP and SSH, coupled with unlimited email support, ensures strong backend management. HostMonster also offers various eCommerce features and multimedia support, accommodating diverse user requirements. Free domain registration for the first year and comprehensive email solutions enhance its appeal, especially for those seeking extensive hosting without additional complexities or costs.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Example hosting one and Example hosting two offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

10Web offers email hosting with secure POP3 and IMAP support, along with advanced email management tools. HostMonster provides unlimited email accounts with extensive webmail solutions and email forwarding options. While 10Web’s email capabilities are tightly integrated with their managed WordPress hosting and AI tools, HostMonster’s offerings are broader, supporting various email protocols and unlimited usage, making it ideal for users needing robust email services without restrictions.

🏆 Winner
10Web: Offering a wide array of AI-driven features suited for both individual users and enterprises.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

10Web offers cloud and WordPress hosting plans with an array of AI-driven features, starting from $20 per month for both AI Starter and AI Premium plans. These plans are packed with useful tools like an AI Website Builder, free SSL certificates, multisite support, and real-time backups. HostMonster, on the other hand, provides a variety of shared web hosting plans starting from $12.99 per month, offering basic hosting needs like email accounts and unmetered bandwidth, along with basic SSL certificates. While HostMonster has more affordable plans, 10Web excels with advanced features tailored for a more professional environment, including AI tools, automated backups, and higher performance metrics.

Enterprise plans

10Web’s Agency Ultimate and Dedicated Hosting options provide tailored plans with high-performance infrastructure, comprehensive security features, and dedicated support channels. These are particularly advantageous for enterprises needing specialized and scalable hosting solutions. HostMonster’s Pro Plan offers unlimited websites and unmetered resources but lacks the specialized AI tools and advanced support offered by 10Web.

🏆 Winner 10Web: A leading choice for seamless website setup and migration.

10Web offers a user-friendly custom admin panel designed to cater to both technical and non-technical users. The dashboard is streamlined and integrates essential tools for website management, such as automated backups, real-time updates, and a staging environment. The interface is intuitive, allowing users to navigate different functions with ease. The inclusion of an AI Website Builder further simplifies the process of creating websites, providing a unique edge in usability.

HostMonster, powered by Bluehost, uses the standard cPanel for website administration. cPanel is a familiar interface for many users but may feel overwhelming for those who are not technically inclined. It is stocked with numerous features but lacks the simplification found in 10Web’s custom panel. While cPanel is robust and reliable, its cluttered layout can present a learning curve for beginners. HostMonster attempts to mitigate this with their detailed getting started guide and various site builders.

10Web shines with its fully automated 1-click migration process, making the transfer of websites a breeze. This service is both effortless and free. On the other hand, HostMonster offers tools for manual migration and a 1-click WordPress install option, but the process may not be as streamlined as 10Web’s. They do provide support for migration, yet it might require additional effort compared to the automated solution offered by 10Web.

Both hosting providers have extensive help centers filled with articles and tutorials. 10Web’s resources include getting started guides, troubleshooting tips, video tutorials, and 24/7 live chat support. They further offer a dedicated Slack channel for real-time assistance with their engineers. HostMonster also has a comprehensive help center featuring articles, guides, video tutorials, and 24/7 support via phone and chat. However, the ease of access to live chat and the community engagement found in 10Web’s offerings gives it an edge.

🏆 Winner: 10Web: A streamlined and efficient platform for user and team management.

10Web offers a comprehensive suite for user management, enabling users to invite, remove, or adjust permissions with ease directly from the dashboard. The role flexibility is apparent with four defined roles: Account Owner, Admin, Contributor, and Member, each with distinct access levels. HostMonster, in contrast, provides limited information on their user management specifics, leaving ambiguity concerning the granularity and customization of user roles. While both platforms allow role management, 10Web’s structured approach and detailed categorization offer clearer and more flexible user role definitions.

10Web’s user interface for managing users is intuitive, featuring a dashboard with easy access to user and team management options. Users can quickly invite new team members, select roles, and assign website access. The interface also supports role modification and user removal seamlessly. HostMonster’s reliance on a modified cPanel implies potential but lacks descriptive detail about dedicated user management tools, making it less transparent and possibly more cumbersome for administrators.

Regarding access control, 10Web excels by offering precise access control measures. Only the account owner can manage core functions like website connections and migrations, ensuring secure oversight. The ability to assign different levels of permissions, such as full or staging access for Members, illustrates their capability to scale with growing user bases. HostMonster’s general association with cPanel suggests it might handle base-level access control but does not detail its effectiveness in managing many users or specific access control features, making it potentially less scalable for larger teams.

10Web user roles table:

🏆 Winner
10Web: Offers extensive and highly rated customer support options including 24/7 live chat and dedicated Slack channels.

10Web provides a well-rounded customer support experience with multiple avenues for assistance. Their 24/7 live chat is available for immediate technical queries, complementing their dedicated Slack channel where users can directly connect with engineers for quick issue resolution. Customers can also reach out via email or access their comprehensive Help Center, which contains over 700 guides and articles. For those requiring premium service, 10Web offers VIP priority support, featuring real-time chatbox assistance and a dedicated account manager.

HostMonster, on the other hand, provides robust phone support with lines available in the US and internationally. Their live chat option is accessible for general inquiries, and they maintain a thorough knowledge base with articles and tutorials. Despite the availability of phone, email, and live chat support, HostMonster does not offer the same level of personalized service as 10Web, such as dedicated Slack channels or VIP priority support. The presence of a 30-day money-back guarantee adds some flexibility for new users, albeit without advanced support features.

User feedback

Overall, users have highly praised this hosting provider for its exceptional customer service, noting the responsiveness and expertise of the support team. The platform is user-friendly, with features like AI-driven website building, easy site migrations, and integration with WordPress being standout points. While most reviews are positive, highlighting the ease of use and effective solutions provided by the support team, a few users mentioned occasional issues with plugins and a slightly higher cost compared to other providers. However, the advanced tools and customer support quality make it a valuable partner for businesses.

HostMonster receives mixed reviews from users, with positive feedback highlighting its affordable pricing, reliable uptime, and quick website loading times. Users also appreciate the extensive range of features such as addons for security, easy integration with MySQL, and a generally good customer service experience. However, many users find the user interface to be difficult to navigate, particularly for non-technical individuals, and note that technical support can be inconsistent, often more focused on sales than solving issues. Additionally, unexpected costs and technical limitations like frequent PHP updates and challenges with deploying large applications have also been pointed out as significant drawbacks.

FAQ