10Web vs Hostwinds: guide for 2024

Final verdict

Looking over 10Web vs. Hostwinds, it’s clear why both hosts are so popular. They have both hosted millions of
websites that run on WordPress for decades, building up a loyal customer base.

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  10Web (Overall grade: 8.8)
  
  
  stands out with its advanced, AI-powered WordPress hosting and a stellar 99.99% uptime guarantee. Leveraging Google Cloud’s robust infrastructure, 10Web offers rapid load times, excellent scaling options, and a comprehensive suite of security measures including free SSL certificates and automatic backups. Its specialized features, such as AI Assistant for Elementor and a dedicated Slack support channel, make it a superior choice for agencies, high-traffic websites, and ecommerce platforms. However, it lacks shared and VPS hosting options, limiting its range slightly for users seeking broader hosting solutions.
  
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  Hostwinds (Overall grade: 7.1)
  
  
  provides an extensive array of hosting types, including shared, VPS, and dedicated hosting, making it versatile for different user needs. They boast unlimited bandwidth and disk space, LiteSpeed web servers for enhanced performance, and a good selection of customer support options including 24/7 live chat and phone support. Despite this, Hostwinds suffers from a lower recorded uptime (99.89%) and slower average response times, which may affect website reliability. Additionally, while their offerings are comprehensive, they lack some of the advanced AI-powered features and seamless migration tools that 10Web excels in providing.
  

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner 10Web: Superior uptime and availability for optimal website performance

10Web offers a 99.99% uptime guarantee, ensuring your website remains online almost without interruption. Utilizing the Google Cloud Platform, 10Web benefits from a premium network that efficiently handles data transport. The infrastructure includes top-tier servers, SSDs, and the latest PHP version, which together enable fast, secure website performance. With 12 data centers worldwide and elastic scaling, 10Web minimizes latency and maximizes availability.

Hostwinds promises a 99.99% uptime but has recorded an overall uptime of 99.89%, including a significant 19-minute outage. The average response time of 945ms is slower compared to market standards, with inconsistent international loading times. Hostwinds has data centers in Seattle, Dallas, and Amsterdam, ensuring service reliability through 24/7 monitoring and a redundant infrastructure. Despite these measures, maintaining the promised uptime consistently has been challenging.

🏆 Winner 10Web:
Offers high-performance hosting with excellent infrastructure and features.

When comparing 10Web and Hostwinds, both providers utilize SSD drives and offer the latest versions of PHP, contributing to faster website performance. 10Web leverages Google Cloud’s top servers and advanced technology like Nginx and LXD containers, along with a 90+ PageSpeed score optimization. Hostwinds, on the other hand, uses LiteSpeed web servers, partnered with Cloudflare for CDN services, and offers unlimited bandwidth and disk space depending on the plan. Both provide comprehensive uptime guarantees, although Hostwinds boasts a slightly higher percentage at 99.9999%. For CDN, 10Web uses the Cloudflare Enterprise CDN with additional security features, while Hostwinds offers easy access to Cloudflare’s CDN.

Website Speed

10Web is highly focused on speed optimization. It achieves a 90+ PageSpeed score through techniques such as CSS/HTML minification, JS compression, image lazyload, and full-page caching via Cloudflare Enterprise CDN. The server infrastructure is built with Google Cloud’s best servers, ensuring rapid load times and reduced TTFB (Time to First Byte) for static content. Hostwinds also strives for high-speed performance using SSD drives, LiteSpeed web servers, and Cloudflare CDN integration, but lacks the extensive optimization features that 10Web provides.

Scalability

10Web offers elastic scaling, automatically adjusting resources to handle traffic spikes and only charging $2 for every extra 10,000 visitors or 5GB SSD storage at the end of the billing month. Hostwinds allows for instant scalability but uses a more traditional approach of upgrading server resources manually. Information about dedicated servers for 10Web is not provided, while Hostwinds uses enterprise-grade hardware, ensuring reliable performance. Pricing details for scalability on Hostwinds are also not specified.

🏆 Winner
10Web: 10Web offers a comprehensive suite of security measures, robust backups, and compliance features.

Both 10Web and Hostwinds, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

Both 10Web and Hostwinds provide SSL certificates, but 10Web offers them for free with automatic renewal, whereas Hostwinds includes AutoSSL for free but has additional paid options like RapidSSL and WildCard SSL. For PHP versions, both services keep up with the latest versions for security and performance. In terms of data encryption, 10Web excels by encrypting all communications, credentials, and backups. Hostwinds enhances its technical security by partnering with Cloudflare for CDN services and utilizing Litespeed Web Servers for faster content delivery.

Operational security measures:

10Web demonstrates strong operational security with 24/7 monitoring, regular security scans, malware removal programs, and isolated containers for each site. It also employs login attempts limiter and suspicious activity alerts. Hostwinds provides business website monitoring, constant overall monitoring, and nightly backups. While Hostwinds offers features like full management support and free website migration, it doesn’t specify whether it includes measures like login attempts limiter or 24/7 uptime monitoring.

Compliance and certifications:

10Web is openly working towards GDPR compliance and ensures data privacy by using compliant payment processors. They do not store any credit card information themselves, utilizing PCI DSS-compliant services like PayPal and Stripe. Hostwinds, on the other hand, does not explicitly mention details regarding GDPR or PCI compliance within the provided information. For accurate compliance details, reaching out to Hostwinds directly is recommended.

🏆 Winner 10Web: Managed WordPress hosting with AI-powered tools.

Both 10Web and Hostwinds offer robust hosting solutions catering to various customer needs. 10Web stands out with its managed WordPress hosting optimized for speed and security using the Google Cloud Platform. It boasts impressive features like a 99.99% uptime guarantee, automatic backups, and a score of 90+ on PageSpeed. Its AI-powered tools for website building, SEO, marketing strategy, and ecommerce set it apart, providing a unique and innovative approach to website management. On the other hand, Hostwinds provides a range of services including shared, business, reseller, VPS, and cloud hosting. They offer unlimited databases, subdomains, and email accounts, as well as Weebly Site Builder, which simplifies the process of building and managing websites. The inclusion of LiteSpeed Web Server and Cloudflare CDN enhances performance, while nightly backups, constant monitoring, and a free dedicated IP address add layers of reliability and security.

When it comes to specific differences, 10Web offers unique features such as an AI Assistant integrated into the Elementor editor and a dedicated Slack channel for real-time support. They also provide a free custom domain for the first year, which can be a decisive factor for new businesses. Hostwinds, meanwhile, is notable for its route optimized networking and multiple data center locations, ensuring faster website delivery. The provision of SSH and root access on Linux VPS further appeals to advanced users seeking greater control. Hostwinds’ pricing structure includes numerous “unlimited” features, which can be extremely beneficial for businesses with growing needs, while 10Web’s plans cater well to websites of varying traffic levels, from simple to high-traffic websites.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both 10Web and Hostwinds offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email Services:

Both 10Web and Hostwinds offer substantial email hosting services as part of their hosting plans. 10Web provides integrated email solutions suitable for various needs, from transactional emails to professional email hosting for businesses. Hostwinds also offers unlimited email accounts, which can handle extensive email campaigns. Neither provider mentions reselling third-party email services like Google Workspace or Outlook, focusing instead on offering robust, in-built solutions for their users. These features cater well to diverse business requirements, ensuring seamless email management and communication.

🏆 Winner
10Web: Offers customizable hosting with AI-powered features and competitive pricing.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

10Web provides a variety of plans including AI-enhanced tools, whereas Hostwinds offers straightforward plans with features suitable for different needs. For WordPress hosting, 10Web starts at $20/month with AI tools and premium support, while Hostwinds’ entry plan is cheaper at $5.24/month but lacks AI capabilities. In cloud hosting, 10Web integrates automated backups and elastic scaling at $20/month, setting it apart from Hostwinds’ plans. Shared hosting is not available with 10Web but is fully featured with Hostwinds starting at $5.24/month. Overall, 10Web’s inclusion of AI tools and comprehensive support positions it as the better value for users seeking advanced features and customization.

Enterprise plans

10Web’s Agency Ultimate and Dedicated Hosting plans offer customizable solutions with dedicated resources and extensive support, ideal for agencies and high-traffic sites. Hostwinds’ Dedicated Servers and higher-tier Cloud Servers, which start at $122/month, provide essential enterprise features but lack some advanced AI and real-time backup options. 10Web offers more specialized enterprise solutions with greater customization and automated functionalities.

🏆 Winner
10Web: Simplified website setup and migration with innovative tools and round-the-clock support.

Both 10Web and Hostwinds offer user-friendly admin panels designed to cater to a wide range of technical skill levels. 10Web features a custom dashboard with a variety of powerful management tools, including real-time backup and automatic updates. This dashboard is streamlined and intuitive, making it easy for both beginners and experienced users to manage their websites. On the other hand, Hostwinds utilizes the standard cPanel for its hosting services. cPanel is widely recognized and provides a familiar interface for those who have previous experience with web hosting. It is exceptionally user-friendly for non-technical individuals, particularly with the Weebly drag-and-drop builder provided, making it easy to set up and manage websites without prior technical knowledge.

When comparing the two in terms of admin panels, 10Web stands out with its AI Website Builder, which offers additional convenience and functionality, particularly for users starting from scratch or converting from non-WordPress sites to WordPress. Hostwinds’ utilization of cPanel means that users have access to a well-established, reliable interface, but may lack some of the advanced, less conventional tools found in 10Web’s custom panel. For many users, particularly those managing multiple sites or needing more specialized features, 10Web’s customized dashboard may present a more streamlined and efficient experience.

Both hosting providers offer tools for site migration. 10Web features an automated 1-click migration process, allowing users to transfer their sites quickly and seamlessly to their platform. Hostwinds also provides free website migration conducted by their support experts. While both options ensure that migration is painless and doesn’t incur additional costs, 10Web’s fully automated process offers an extra layer of convenience and efficiency compared to Hostwinds’ manual support-assisted migration.

10Web’s help center is comprehensive and easily accessible, offering a range of resources including getting started guides, video tutorials, and 24/7 live chat support. Users can join the 10Web community or connect through a dedicated Slack channel. The Hostwinds help center similarly offers round-the-clock support via live chat, support tickets, and email. The knowledge base features product documentation, step-by-step tutorials, and community access for additional help. Both platforms provide substantial support resources; however, 10Web’s integration of a public roadmap and more direct channels like Slack offers more interactive and immediate support options.

🏆 Winner: Advanced user management features and role flexibility.

When comparing the user management capabilities of 10Web and Hostwinds, it is clear that 10Web offers a more structured and versatile system. 10Web allows users to manage teams, set various roles, and adjust permissions with ease. The platform supports a range of user roles from Account Owner, Admin, Contributor, to Member, offering flexibility in defining access levels. In contrast, Hostwinds lacks detailed information on its user management and roles, making it difficult to assess its capabilities in these areas. As such, 10Web stands out for its ability to accommodate diverse user requirements.

In terms of user interfaces and tools, 10Web provides a well-organized dashboard where users can easily invite others, manage existing users, and assign roles. The process of adding new users is straightforward, involving filling in email addresses, selecting roles, and specifying site access levels. User management functionalities such as resending invitations, editing roles, and removing users are accessible via a centralized User & Team Management section. Hostwinds’ user interface and tools for managing users are not specified, limiting our ability to compare effectively in this regard. Therefore, 10Web’s interface appears more user-friendly and comprehensive.

Evaluating the effectiveness of access control measures, 10Web allows detailed configuration of permissions through its Role Manager. This feature enables account owners to restrict or expand access based on user needs, ensuring strong control over who can edit content or perform other actions. The ability to see a list of users, their roles, and their site access adds to the platform’s efficiency in managing a growing number of users. The absence of specific details for Hostwinds’ access control measures means we cannot assess its effectiveness, making 10Web the more attractive option for scalable user management.

10Web user roles table:

🏆 Winner 10Web: 10Web excels in providing specialized customer support with dedicated channels for quick and efficient resolution.

10Web offers an impressive array of support options tailored for various needs, including 24/7 live chat, email support, a dedicated Slack channel, and VIP priority support with real-time chatbox assistance. With a Help Center featuring over 700 guides, it effectively aids users in resolving their issues promptly. Their statistics showcase remarkable customer satisfaction, highlighted by a 98% average chat support satisfaction rate.

Hostwinds provides multiple support channels like 24/7 live chat, phone support, and email support. They also offer an extensive tutorial section, product documentation, and community resources, ensuring that users can address their issues through various means. Although Hostwinds provides free website migration and nightly backups, their customer reviews suggest mixed reactions, particularly regarding their verification process and service speed.

User feedback

Overall, users have highly praised this hosting provider for its exceptional customer service, noting the responsiveness and expertise of the support team. The platform is user-friendly, with features like AI-driven website building, easy site migrations, and integration with WordPress being standout points. While most reviews are positive, highlighting the ease of use and effective solutions provided by the support team, a few users mentioned occasional issues with plugins and a slightly higher cost compared to other providers. However, the advanced tools and customer support quality make it a valuable partner for businesses.

Hostwinds hosting provider receives high praise for its exceptional customer service, prompt support, and reliable performance, with many users reporting significant improvements in site speed and uptime. Customers especially value the knowledgeable and responsive support team, finding them instrumental in resolving issues quickly. The user-friendly control panel and fair pricing further enhance their experience, though some note that the service can be pricier compared to competitors. However, a couple of reviews highlight issues with site migration and technical support, advising caution for WordPress users. Overall, the positive feedback significantly outweighs the negative, making Hostwinds a highly recommended choice for web hosting.

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