10Web vs Justhost: guide for 2024

Final verdict

Looking over 10Web vs. JustHost, it’s clear why both hosts are so popular. They have both hosted millions of
websites that run on WordPress for decades, building up a loyal customer base.

• 
  JustHost (Overall grade: 7.4)
  
  
  offers several impressive features, but also has some limitations, such as bandwidth restrictions and lack of
  free domain names. Additionally, there is a substantial price increase from one service level to the next, with
  the highest plan costing $400 per month. Despite these drawbacks, the platform’s excellent performance and
  reliability make it a suitable option for users seeking high performance and scalability.
  
• 
  10Web (Overall grade: 8.8)
  
  
  offers many of the same features that JustHost does, plus many more. If you’re looking for a web host that
  will help you build a WordPress website with an easy-to-use website builder, features robust security features
  and offers a 24/7 support team, 10Web is the host you’ve been looking for.
  

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner
10Web: Offers a higher uptime guarantee and a more advanced server infrastructure.

10Web promises an uptime of 99.99% thanks to the Google Compute Engine, ensuring your website remains operational. Their use of Google Cloud Platform provides a fast and secure network, backed by cutting-edge technologies like SSDs, Nginx, FastCGI caching, LXD containers, and PHP 8. Also, 10Web offers server locations in 12 data centers worldwide, allowing optimal data transfer and website speed.

JustHost provides an uptime of 99.95%, which meets industry standards. However, its server response speeds are slower, with an average of 971ms, far from Google’s recommended 200ms. The company only has one data center in Utah, limiting its ability to provide faster global data transfer. Additionally, JustHost’s customer reviews on support and its limited automatic backup options on basic plans are notable drawbacks.

🏆 Winner 10Web: Provides advanced technological features and superior website performance.

The general performance of 10Web sets it apart, thanks to its utilization of Google Cloud’s premium servers and SSDs, which contribute to faster website load times and an impressive 90+ PageSpeed score. It incorporates multiple caching methods, including FastCGI and full-page cache for optimization. 10Web boasts a high-performance CDN through Cloudflare Enterprise, which is included for free, offering ultra-fast content delivery. Just Host, on the other hand, relies on quad processor servers and standard performance levels for most plans, with high-performance options available only for expensive plans. It also provides enhanced caching and mirrored storage for dedicated accounts. However, Just Host does not offer a built-in CDN service.

Website Speed

10Web excels in website speed due to its automatic frontend optimization tools, which ensure CSS, JS, and image files are minified and compressed. It also achieves superior load times through features like image lazyload and font swap, ensuring websites remain fast even with heavier content. Just Host offers satisfactory speed levels, particularly with its Pro Plan, but generally lacks the sophisticated optimization techniques and tools available with 10Web.

Scalability

Elastic scaling is a key feature of 10Web, allowing resources like CPU and RAM to adjust automatically based on traffic without the need to manually upgrade plans. With 10Web, you only pay $2 for every extra 10,000 visitors or 5GB SSD storage at the end of the billing month. Just Host offers guaranteed server resources for VPS and Dedicated Hosting through KVM hypervisor virtualization, but lacks the dynamic, automatic scaling that 10Web provides. The cost of scaling with Just Host is not specified, and upgrades may require manual plan adjustments.

🏆 Winner
10Web: High-end security with automatic backups.
Both 10Web and Just Host, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

10Web leverages comprehensive technical security measures, including free Let’s Encrypt SSL certificates, automatic SSL renewal, and robust malware protection. The platform also ensures encrypted communications and isolated Linux container environments for sites. Just Host offers SiteLock security for small businesses, covering daily vulnerability scanning and automatic malware removal, along with a web application firewall, but lacks the isolation features of 10Web. Both providers support the latest PHP versions, with Just Host also retaining support for PHP 5.

Operational security measures:

10Web excels in operational security with 24/7 monitoring, ransomware protection, and backup storage on Amazon S3 cloud storage. The service enforces strong authentication practices, like two-factor authentication and login attempt limiters. Just Host, while providing essentials like Spam Assassin Protection, SSH access, and secure customizations, is more basic. Alerts and email notifications for detected threats are common, but Just Host doesn’t match the comprehensive monitoring and employee account protections of 10Web.

Compliance and certifications:

10Web ensures GDPR compliance and emphasizes its use of PCI DSS-compliant payment processors. Detailed privacy policies support its stance on data protection. Just Host also meets GDPR standards through domain masking and includes essential security policies, though it doesn’t specify PCI compliance as prominently as 10Web.

🏆 Winner
10Web: An advanced AI-powered managed WordPress hosting solution.

When comparing 10Web and Just Host, both provide robust website builder tools, but they cater to different user needs. 10Web offers an AI Website Builder, making it easy to quickly generate websites with a professional finish while providing the flexibility of the Elementor editor for customization. Just Host’s free website builder comes with a drag-and-drop interface which is user-friendly but may not offer the same level of AI enhancements or complex customization options as 10Web. Another notable difference is the domain registration policies. 10Web offers a free domain for the first year, adding value to its proposition, whereas Just Host also provides a free domain for the first year, making both offerings competitive in that regard.

10Web shines with its focus on performance, including features like 99.99% uptime, Cloudflare Enterprise CDN, and advanced caching mechanisms. These features are critical for users prioritizing speed and reliability. Moreover, the inclusion of automatic backups and security protocols such as free SSL and malware removal enhances its appeal for businesses and developers. Just Host, powered by Bluehost, offers comprehensive multimedia support, a variety of free website scripts, and a range of eCommerce features like SSL and multiple shopping carts. However, its performance metrics, like uptime guarantees and advanced caching, might not match the specialized optimization seen with 10Web. Just Host provides a wide selection of 1-click app installs and diverse CGI/database support, which makes it suitable for users needing various script integrations and database options.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both 10Web and Just Host offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

10Web does not include email hosting, focusing instead on web hosting and performance. Conversely, Just Host offers unlimited email accounts with POP3/IMAP support, suitable for users needing comprehensive email features. While neither explicitly mentions transactional email capabilities, Just Host’s extensive range of email tools might provide more flexibility for users managing extensive email campaigns.

🏆 Winner
10web: Offers versatile pricing plans with advanced AI features and superior performance for both cloud and WordPress hosting.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

When comparing the pricing plans of 10Web and Just Host, 10Web stands out for its AI-enhanced features and real-time support. 10Web’s Cloud and WordPress hosting plans start at $20/month with advanced AI tools and robust performance, while Just Host’s shared hosting options begin at $14.99/month. Notably, Just Host’s higher-end shared plans focus on unlimited resources, whereas 10Web offers superior performance metrics and security features across all plans. For higher-end users, both providers offer dedicated hosting with custom pricing, but 10Web provides additional AI and security features, making it a compelling choice for users focused on scalability and performance.

Enterprise plans

For enterprises, 10Web’s Agency Ultimate and dedicated hosting plans provide a comprehensive, scalable solution with customizable resources and dedicated support channels, including a Slack channel for direct access to engineers. Just Host’s dedicated hosting plans also offer powerful options with extensive storage and bandwidth, suitable for high-traffic and resource-heavy websites. Overall, 10Web’s additional AI tools and superior performance make it a stronger option for enterprises seeking advanced features and dedicated support.

🏆 Winner 10Web: Streamlined automation and user-friendly options for hassle-free website setup and management.

10Web features a streamlined dashboard designed for both technical and non-technical users. It includes an AI Website Builder to create websites from scratch, transforming non-WordPress sites into WordPress in minutes. The interface provides powerful tools yet remains user-friendly, offering one-click staging environments and automatic updates. Just Host, on the other hand, uses the standard cPanel control panel, which is known for its ease of use and comprehensive features. It integrates tightly with various tools and applications, making it simple to manage email accounts, domains, and databases. While cPanel is widely regarded for its functionality, it does require a learning curve for absolute beginners compared to the more intuitive dashboard of 10Web.

10Web sets itself apart with an automated 1-click migration tool that is free of charge. This fully automates the transfer process, minimizing downtime and complexity. Just Host also offers migration tools through SimpleScripts that support one-click installs for WordPress and other scripts. However, users might need manual intervention for certain site migrations, which could be cumbersome and lead to additional costs if professional help is required.

10Web excels in providing extensive help center resources, including getting started guides, video tutorials, and 24/7 live chat support. For more immediate and direct support, they offer a dedicated Slack channel. Just Host’s help center comprises knowledge base articles, tutorials, phone, and email support. While comprehensive, the scattered nature of support options could make it less accessible to some.

The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. 10Web offers a wide range of resources alongside 24/7 chat and phone support. Just Host also boasts a detailed help center with an intuitive search function and around-the-clock support via live chat, phone, and ticketing, ensuring comprehensive user support.

🏆 Winner 10Web: 10Web offers a comprehensive user management system with versatile role definitions and robust controls.

When comparing 10Web and JustHost in terms of user roles, permissions, and accessibility, 10Web demonstrates greater flexibility. 10Web’s user roles include Account Owner, Admin, Contributor, and Member, each with distinct permissions. The Account Owner has full control, including managing users, which is not possible for Admins. In contrast, JustHost’s user management is tied to its cPanel interface, which allows broad administrative capabilities but lacks the granularity seen in 10Web. Moreover, 10Web’s Role Manager feature lets users assign specific access levels and block users from certain functionalities, making it more adaptable to specific needs.

Regarding the user interfaces and tools for managing users, 10Web excels with a purpose-built User & Team Management section in its dashboard, allowing easy invitation, role assignment, and management of team members. JustHost relies on the traditional cPanel control panel, which, while user-friendly, does not offer the same level of integrated user and role management features as 10Web. 10Web’s specific interfaces for adding and managing users make it more intuitive for team coordination and role assignments without navigating multiple panels.

Assessing the effectiveness of access control measures, 10Web proves to be more efficient in managing a growing user base. With its clear distinctions between user roles and the ability to assign site-specific access, 10Web ensures that user permissions are both scalable and secure. JustHost’s cPanel interface offers comprehensive but less granular access controls. While JustHost does provide multi-account management and root access for VPS hosting, these features don’t match the refined user and role management capabilities seen in 10Web.

10Web user roles table:

🏆 Winner 10Web: Offers excellent customer service options with impressive satisfaction rates and multiple channels of support.

10Web and JustHost both provide 24/7 support through different channels, although their approaches differ. 10Web offers an impressive variety of support options, including live chat, email, and a dedicated Slack channel to connect directly with engineers. They also offer enterprise support with VIP priority assistance and have a very high customer satisfaction rate for their chat support.

JustHost provides round-the-clock support via phone, live chat, and email, ensuring availability for customers at any time. They require detailed validation information for secure assistance, but do not offer enterprise-level support or dedicated agents like 10Web. JustHost includes a focus on simplicity and affordability but falls short in providing specialized and high-level support options compared to 10Web.

User feedback

Overall, users have highly praised this hosting provider for its exceptional customer service, noting the responsiveness and expertise of the support team. The platform is user-friendly, with features like AI-driven website building, easy site migrations, and integration with WordPress being standout points. While most reviews are positive, highlighting the ease of use and effective solutions provided by the support team, a few users mentioned occasional issues with plugins and a slightly higher cost compared to other providers. However, the advanced tools and customer support quality make it a valuable partner for businesses.

JustHost is praised for its simplicity and ease of use, making it a great option for beginners wanting to learn more about hosting and cPanel. Users appreciate its intuitive interface and reliable performance with minimal outages. The introductory pricing is highly attractive, offering significant savings for long-term commitments. However, some users feel that the regular pricing after the initial period can be steep, though still competitive.

FAQ