10Web vs Netim: guide for 2024

10Web vs Netim: Final verdict

Looking over 10Web vs. Netim, it’s clear why both hosts are so popular. They have both hosted millions of
websites that run on WordPress for decades, building up a loyal customer base.

• 
  10Web (Overall grade: 8.8)
  
  stands out with advanced features such as AI-powered tools, next-generation infrastructure using Google Cloud,
  and a 99.99% uptime guarantee. It excels in performance optimization with CSS, HTML, and JS minification,
  a Cloudflare Enterprise CDN, and elastic scaling. Security measures include 24/7 monitoring,
  automated backups, free SSL certificates, and compliance with GDPR. 10Web also provides extensive user management roles,
  automated migration tools, and comprehensive support services, making it a solid choice for managed
  WordPress hosting, scalable e-commerce solutions, and high-traffic websites.
• 
  Netim (Overall grade: 6.9)
  
  provides essential hosting services with a focus on value and security. It offers shared and
  WordPress hosting with unlimited traffic, SSD storage, and flexible email hosting plans.
  While Netim delivers reliable performance and data security including anti-DDoS services and domain theft protection,
  it lacks advanced optimizations like built-in CDN and elastic scaling. The control panel, although functional,
  can be less intuitive for non-technical users. Netim supports essentials well but falls short
  on providing the levels of automation and specialized tools that advanced users might require.

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner 10Web: Known for unparalleled uptime and advanced infrastructure.

10Web offers a comprehensive hosting experience with a focus on uptime and availability. Utilizing Google Compute Engine, it guarantees a 99.99% uptime backed by a solid Service Level Agreement. The hosting provider leverages the Google Cloud Platform, ensuring fast, secure website data transport through a premium network. Moreover, 10Web’s infrastructure includes the latest servers, SSDs, and technologies like Nginx and FastCGI caching, which contribute to its reliability.

The use of multiple data centers worldwide enables reduced data transfer times, and the elastic scaling feature ensures websites remain operational regardless of traffic surges. Each website hosted on 10Web benefits from complete isolation within Linux containers, providing an extra layer of security and optimized performance. These elements together make 10Web a highly dependable hosting provider.

🏆 Winner
10Web: Comprehensive Performance and Advanced Features

When comparing the general performance of 10Web and Netim, 10Web stands out significantly. 10Web boasts next-generation infrastructure using Google Cloud’s top servers and SSDs, promising minimal load times and a consistently high PageSpeed score of 90+. Its built-in technologies like Nginx, FastCGI Caching, and PHP 8 further enhance performance. It offers a Cloudflare Enterprise CDN with ultra-fast content delivery and free DDoS protection. Netim, while offering SSD storage and PHP 8 across all its plans, falls short in speed optimizations and lacks a built-in CDN. Additionally, 10Web’s uptime guarantee of 99.99% surpasses Netim’s offerings, which don’t specify uptime commitments.

Website Speed

10Web excels in website speed through advanced speed optimization techniques such as CSS, HTML, and JS minification, image lazyload, and automated frontend optimization, ensuring a consistent 90+ PageSpeed score. Its comprehensive use of Cloudflare’s CDN also ensures that users experience minimal latency and fast load times globally. Netim, while providing unlimited traffic and SSD storage, does not include these advanced optimization features, resulting in potentially slower page load times and lower overall performance metrics compared to 10Web.

Scalability

10Web offers elastic scaling which automatically adjusts resources to handle traffic spikes, charging only $2 for every additional 10,000 visitors or 5GB SSD used. This automatic scaling means you don’t need to upgrade plans manually. It’s unclear if 10Web includes dedicated servers. Netim offers plan upgrades with a full refund policy within 30 days if you’re not satisfied, but it does not provide explicit information about automated elastic scaling, costing, or availability of dedicated servers, making it less flexible and potentially more costly for growing websites.

🏆 Winner
10Web: Comprehensive security with 24/7 monitoring and automated backups.

Both 10Web and Netim, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

10Web offers free “Let’s Encrypt” SSL certificates for all plans, which are automatically renewed. Netim also provides Let’s Encrypt certificates, along with the option for Sectigo certificates, including extended validation and multi-domain SSLs. Both providers support the latest PHP versions; 10Web has not specified the latest version, while Netim supports PHP 8.3. For network security, 10Web uses firewalls, complete isolation via Linux containers, and secure network connections. Netim offers anti-DDoS services, file recovery services, and a web application firewall.

Operational security measures:

10Web ensures encrypted communication, credentials, and backups. It monitors websites 24/7 for DDoS attacks and suspicious activities, and conducts weekly security scans. Netim provides two-factor authentication, login alerts, and domain theft protection. Both companies have robust backup solutions: 10Web performs automatic daily backups, while Netim offers a rolling 7-day backup period. 10Web stores backups on Amazon S3 and separate disks, while specific storage details for Netim aren’t provided.

Compliance and certifications:

10Web is GDPR compliant, with a detailed statement forthcoming, and relies on PCI DSS-compliant processors like PayPal and Stripe. Netim is 100% GDPR compliant, hosting data in France. PCI compliance isn’t explicitly mentioned for Netim, though Sectigo certificates include an insurance policy for online transactions. Both providers emphasize data privacy and regulatory adherence.

🏆 Winner: 10Web: A powerful choice for managed WordPress hosting and AI tools.

10Web provides advanced managed WordPress hosting optimized for speed and security with its use of Google Cloud Platform. One standout feature is its AI-powered tools, including an AI website builder, SEO tool, marketing strategy generator, and business name generator. This makes 10Web highly user-friendly, especially for users looking to optimize their websites with AI-driven insights. The hosting offers features like an automatic backup system, elastic scaling, Cloudflare Enterprise CDN, developer-friendly tools, and a comprehensive staging environment. The inclusion of a free custom domain for the first year and free SSL certificates enhances its appeal. Moreover, the 24/7 live chat support, dedicated Slack channel, and VIP priority support ensure that users can get help whenever they need it.

Netim, on the other hand, is focused on fundamental hosting features while emphasizing data security with servers hosted in France. It provides unlimited traffic for all plans and includes SSD storage as well as the latest versions of PHP and MySQL. Notably, Netim offers flexible email hosting services with a variety of plans, scaling from 1 to 250 email addresses depending on the package. Unlike 10Web, Netim’s availability of a website builder is not explicitly mentioned, which might be a drawback for users needing that functionality. Nevertheless, Netim’s control panel is user-friendly and all their plans come with a rolling 7-day backup period, ensuring data recovery options are available. Though supportive, Netim’s customer service hours and the lack of specialized tools like 10Web’s AI-powered features could be limitations for some users.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both 10Web and Netim offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

10Web offers a simple yet effective email hosting solution integrated within its plans, suitable for transactional emails and basic email campaigns. Netim stands out with scalable email hosting options, from 1 to 250 email addresses with significant storage allocations. Transactional email capabilities are not specifically detailed for either provider, but Netim’s higher capacity plans could be more suitable for users needing extensive email services. Neither hosting provider mentions reselling third-party email services directly, focusing instead on their own offerings.

🏆 Winner 10Web: Offers a wider range of AI-driven and customizable features for various hosting needs.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

10Web provides an array of cloud and WordPress hosting plans ranging from $10 to $45 per month with AI-powered features and a free custom domain for their AI starter plan. Netim, on the other hand, offers more traditional, site-focused hosting plans beginning with a free tier and extending to €9 per month, emphasizing email addresses and MySQL database storage. 10Web excels in providing AI-driven tools and high-performance features across all plans, making it a suitable choice for users wanting advanced technology. In contrast, Netim’s appeal lies in its cost-effective, multi-site options with included email addresses and optional WordPress or PrestaShop preinstallations.

Enterprise plans

10Web’s Agency Ultimate and Dedicated Hosting plans offer far-reaching customization, AI-driven features, and elite support, suitable for high-traffic and e-commerce sites. Netim does not provide comparable high-end enterprise plans but caters well to businesses managing multiple sites with their Premium plans, emphasizing extensive storage and email management.

🏆 Winner
10Web: Simplifies website setup with automated migration and a user-friendly dashboard for easy site management.

Both 10Web and Netim offer intuitive admin panels tailored for different user experiences. 10Web’s dashboard is particularly user-friendly, providing a streamlined interface loaded with powerful tools, which makes it very accessible for both novice and experienced users. The inclusion of features like an AI Website Builder and one-click staging environment further enhances its appeal. For non-technical users, the real-time backup and automatic updates provide peace of mind while managing their websites.

Netim, on the other hand, offers a comprehensive control panel called Netim Direct, which encompasses various settings for security, domain management, and hosting. Though it may seem more complex compared to 10Web’s offering, it includes useful features such as a Let’s Encrypt certificate and anti-DDoS protection. Experienced users may appreciate the extensive options, but non-technical users might find it less intuitive compared to 10Web’s streamlined dashboard.

When it comes to migration tools, 10Web takes a clear lead with its fully automated 1-click migration process, enabling users to transfer their sites effortlessly. This feature is designed to be user-friendly and doesn’t incur any additional costs. Netim, while offering domain transfer and registration capabilities, does not provide the same level of automation in migrating websites. Users have to handle more manual steps, which can be cumbersome, especially for those less technically inclined.

For help center resources, 10Web also stands out. Its help center comes equipped with comprehensive guides, video tutorials, and 24/7 live chat support to swiftly address user inquiries. The dedicated Slack channel offers direct access to engineers for prompt resolution of technical issues. Netim’s Help Center contains detailed articles and documentation but lacks the round-the-clock support and video tutorial resources, which could be limiting for some users.

The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. 10Web offers a wide range of resources alongside 24/7 chat and phone support. Netim also boasts a detailed help center with an intuitive search function and around-the-clock support via live chat, phone, and ticketing, ensuring comprehensive user support.

🏆 Winner
10Web: Streamlined user management with versatile role and permission settings.

10Web offers extensive features for managing user roles, permissions, and accessibility, making it more adaptable than Netim. Users on 10Web can be meticulously assigned different roles such as Account Owner, Admin, Contributor, and Member, with customizable permissions for each role. This allows for granular control over the user’s capabilities within the workspace. In contrast, there is no information available on how Netim handles user management, making 10Web the clear front-runner in this category.

When it comes to the user interfaces and tools provided for managing users, 10Web’s platform stands out for its intuitive and well-organized dashboard. Users can easily invite, edit, and remove users, and navigate through different workspaces. The inclusion of a Role Manager further streamlines the process by allowing specific role assignments based on access level requirements. The interface ensures that even non-technical users can manage team settings effortlessly, which positions 10Web as a practical choice for businesses of all sizes. Owing to the lack of information about Netim’s interface, 10Web takes the lead.

10Web offers robust access control measures that ensure the platform can efficiently manage a growing number of users. The ability to switch between workspaces and assign roles with specific permissions means that organizations can scale without worrying about administrative bottlenecks. In addition, 10Web’s clear delineation of roles and security measures ensures that sensitive areas can be protected while still allowing team members to perform their necessary functions. With no comparable data from Netim, 10Web clearly excels in providing scalable and effective access control.

10Web user roles table:

🏆 Winner 10Web: Comprehensive and highly rated customer support options.

10Web offers a wide range of support services designed to cater to different technical needs. These include 24/7 live chat support, a dedicated Slack channel for quick resolutions, and email support. The VIP Priority Support feature includes real-time chatbox assistance and a dedicated account manager, ensuring high-level attention for enterprise clients. The hosting provider also boasts an extensive Help Center with over 700 guides and articles, a high ticket Net Promoter Score (NPS), and excellent chat support satisfaction rates.

On the other hand, Netim focuses on bilingual customer support in English and French. Their support hours are from 8am to 6pm (UTC +2) from Monday to Saturday, with a response time within four business hours. Unlike 10Web, Netim does not offer 24/7 live chat support or a dedicated Slack channel. Their customer satisfaction is reflected through their Trustpilot score and a 30-day money-back guarantee. Overall, Netim provides basic but reliable support services.

10Web vs Netim: User feedback

10Web receives glowing reviews for its outstanding customer support, responsive service, and user-friendly platform that simplifies website management and building. Customers consistently praise the fast resolution of issues, proactive assistance, and comprehensive, AI-driven tools that streamline website maintenance and optimization. Users appreciate the intuitive user interface, robust feature set, and seamless integration with WordPress, making it ideal for both beginners and advanced users. However, a few reviews highlight occasional bugs, slow ticket responses, and higher pricing, though these concerns are generally overshadowed by the high overall satisfaction with the service.

Users generally appreciate this hosting provider for its competitive domain name registration pricing and the range of features offered. Customer service is positively highlighted, particularly in contrast to other providers that often rely on automated responses. However, some users find the user interface and experience subpar, making it difficult to navigate the site. Overall, the service is praised for its reliability and organizational tools, especially for keeping multiple sites up and running efficiently.

10Web vs Netim: FAQ