10Web vs OVH Cloud: guide for 2024

Final verdict

Looking over 10Web vs. OVHcloud, it’s clear why both hosts are so popular. They have both hosted millions of
websites that run on WordPress for decades, building up a loyal customer base.

• 
  OVHcloud (Overall grade: 8.2)
  
  
  offers several impressive features, but also has some limitations, such as bandwidth restrictions and lack of
  free domain names. Additionally, there is a substantial price increase from one service level to the next, with
  the highest plan costing $400 per month. Despite these drawbacks, the platform’s excellent performance and
  reliability make it a suitable option for users seeking high performance and scalability.
  
• 
  10Web (Overall grade: 8.8)
  
  
  offers many of the same features that OVHcloud does, plus many more. If you’re looking for a web host that
  will help you build a WordPress website with an easy-to-use website builder, features robust security features
  and offers a 24/7 support team, 10Web is the host you’ve been looking for.
  

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner 10Web: 10Web provides superior uptime and availability for hosting needs.

10Web guarantees a 99.99% uptime, leveraging the Google Compute Engine for exceptional reliability. The platform’s use of the Google Cloud Platform ensures a secure, fast, and optimized network with minimized data transfer delays. With a next-generation infrastructure featuring top-tier Google Cloud servers, SSDs, Nginx, FastCGI caching, LXD containers, and PHP 8, 10Web offers robust performance. Their 12 globally dispersed data centers and elastic scaling further contribute to high availability, making sure your websites are always accessible.

OVHcloud, while offering significant improvements in uptime, falls short with past issues bringing its overall reliability into question. It boasts a global network of 43 data centers and 44 redundant PoPs, offering a publicly stated 99.99% uptime on its Public Cloud Instance. Performance metrics show a commendable average page loading speed and solid results in Western Europe and parts of North America. OVHcloud’s automatic backups and Anti-DDoS protection ensure data security and continuity of service during attacks.

🏆 Winner 10Web: Advanced infrastructure and top-tier optimization techniques:

When it comes to hosting services, 10Web outperforms OVHcloud in several key areas. 10Web utilizes Google Cloud’s best servers with SSDs, ensuring superior load times and a 90+ PageSpeed score. It leverages Nginx, FastCGI caching, and LXD containers for optimal speed. Additionally, it employs advanced caching methods like Full Page Cache and offers PHP 8 support. OVHcloud, on the other hand, provides various resource plans (2 to 8 vCores, 4 to 16 GB RAM) and a CDN with basic features. Both hosts include free SSL certificates, but 10Web’s inclusion of Cloudflare Enterprise CDN with DDoS protection gives it the edge. OVHcloud focuses on high-performance resources but falls short on the caching and optimization plugins that 10Web offers.

Website Speed

10Web’s website speed capabilities are impressive, with automated 90+ PageSpeed scores and multiple performance optimizations, including CSS, HTML, and JS minification and compression. Its use of image lazyloading, font swap, and iFrame & video lazyloading further contribute to faster page loads. OVHcloud promises high-performance resources and boasts unlimited monthly traffic, but it does not match the detailed optimization techniques provided by 10Web. As a result, 10Web websites generally load faster and perform better.

Scalability

10Web offers elastic scaling that automatically adjusts resources to handle traffic spikes and charges $2 for every extra 10,000 visitors or additional 5GB storage at the end of the billing month. It makes scaling cost-effective and immediate. OVHcloud provides a “Boost Option” at $0.65 per day to manage temporary traffic spikes, but it’s a manual process. The information about dedicated servers for OVHcloud is not clearly stated, while 10Web’s auto-scaling feature seamlessly adjusts to demand without requiring a plan upgrade.

🏆 Winner
OVHcloud: A secure and reliable hosting environment ensuring compliance and advanced security measures.

Both 10Web and OVHcloud, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

Both 10Web and OVHcloud offer free SSL certificates, but OVHcloud provides additional options like Sectigo DV and EV SSL certificates for those requiring enhanced security. 10Web supports the latest PHP versions through its Tools page, while OVHcloud’s supported PHP versions are not detailed. Both providers use encrypted communication, but 10Web specifies additional measures, such as encrypted backups and credentials, which provide multiple layers of encryption. Network security is prioritized as well by isolating WordPress sites on 10Web and enabling firewalls on OVHcloud’s infrastructure. OVHcloud integrates anti-DDoS protection in all solutions.

Operational security measures:

10Web enforces stringent controls with strong passwords and two-factor authentication (2FA) for administrative accounts. It also conducts regular malware scans and employs a 24/7 monitoring system for uptime and DDoS attack detection. OVHcloud provides backup services allowing recovery from multiple previous states and includes a firewall by default. Both use advanced alert systems to detect suspicious activities, but 10Web also mandates re-authentication for sensitive actions, thus providing an extra security layer. OVHcloud offers extensive task automation via its Control Panel, enhancing operational efficiency.

Compliance and certifications:

10Web mentions GDPR compliance with a detailed statement forthcoming and does not store any PCI data, relying on compliant payment processors like Stripe and PayPal. OVHcloud, on the other hand, holds a plethora of compliance certifications, including ISO 27001/27017/27018, HIPAA & HITECH in US datacentres, and GDPR. Additionally, OVHcloud boasts certifications for specialized needs such as healthcare, finance, and public sector compliance.

🏆 Winner
10Web: Offering a high-performance managed WordPress hosting experience equipped with AI-powered tools.

10Web and OVHcloud both provide robust hosting solutions, catering to different user needs. 10Web excels with its AI-enabled features that include an AI Website Builder and AI SEO Tool, which are particularly user-friendly for beginners and beneficial for advanced users seeking automated assistance. This platform simplifies complex customization tasks by automating many aspects, including ecommerce setups via AI. Additionally, 10Web offers automatic backups, a free custom domain for the first year, and a 99.99% uptime guarantee, making it a compelling choice for those who prioritize seamless performance and reliability.

OVHcloud stands out with its straightforward multi-site management and anti-DDoS protection, catering to users who manage several websites and require enhanced security. Its managed hosting comes with unlimited monthly traffic, ensuring users won’t face unexpected bandwidth expenses. The service also provides a range of installation options via its 1-click CMS installer, supporting several types of websites, including WordPress, Drupal, and Joomla. Though its email hosting plans and additional services like unlimited FTP access are attractive, OVHcloud might involve additional decision-making due to the detailed plans and pricing structures.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both 10Web and OVHcloud offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

OVHcloud offers comprehensive email hosting with up to 1000 email addresses in its Performance Web Hosting plan, providing capabilities for setting up email campaigns and handling significant email traffic. Users can also integrate third-party services like Google Workspace. In contrast, 10Web does not focus on email hosting, redirecting users to other functionalities like site performance and AI-powered content creation.

🏆 Winner
10Web: 10Web scores slightly higher overall, mainly due to the robust features included in their plans and the transparency of what’s included.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

10Web offers a variety of AI-enhanced WordPress and cloud hosting plans starting from $20/month, providing advanced features like an AI Website Builder, real-time backups, and free SSL certificates. OVHcloud, starting at a lower price point of $1.04/month, offers shared hosting with substantial disk space and email addresses but lacks the AI capabilities and advanced support that 10Web provides. While OVHcloud’s Performance Web Hosting is comparable at $13.19/month, it still falls short on the AI tools and customizability offered by 10Web.

Enterprise plans

10Web’s Agency Ultimate and Dedicated Hosting plans are tailored for high-traffic websites and agencies managing multiple sites, offering customizable options, 24/7 live chat support, dedicated Slack channels, and real-time backups. OVHcloud lacks dedicated hosting but provides a variety of shared and cloud hosting plans, focusing on ample storage, domain names, and reasonable pricing. 10Web’s enterprise solutions offer more comprehensive and easily scalable options.

🏆 Winner: 10Web: A hosting provider known for its user-friendly and automated website setup processes.

10Web offers a custom, user-friendly dashboard that is packed with powerful tools, designed to make website management easy even for non-technical users. It features a streamlined UI, automated updates, a staging environment, and real-time backups, making it an attractive option for those who prefer simplicity and efficiency. The dashboard is intuitive, allowing users to control multiple aspects of their website effortlessly. Its AI Website Builder sets it apart by enabling quick conversions of non-WordPress websites to WordPress.

OVHcloud, on the other hand, provides the OVHcloud Control Panel, which also offers a centralized interface to manage products and services. While efficient, it leans more toward technical users. Though it offers 1-click CMS installations and managed hosting, its broader range of options such as using FTP Explorer, FTP Client, or SSH can be daunting for some. Nonetheless, it ensures that experienced users can leverage these tools for detailed site management.

When it comes to migration tools, 10Web stands out with its automated 1-click migration feature. This streamlines the migration process significantly, allowing users to transfer their websites with minimal hassle. Additionally, its AI Website Builder facilitates easy conversion from non-WordPress to WordPress sites, adding another layer of convenience. OVHcloud also provides migration options, though it relies on more traditional methods such as FTP Explorer, FTP Client, or SSH. While these are effective, they may require a bit more manual effort and are generally better suited for those with technical know-how.

10Web provides extensive resources through its Help Center, including getting started guides, video tutorials, and 24/7 live chat support. Users can also access a dedicated Slack channel to connect directly with engineers and consult the public roadmap for upcoming features. OVHcloud offers multilingual guides, detailed documentation, community support, and a Help Centre with a wide range of resources. However, it does not match the immediacy of support options available through 10Web.

🏆 Winner: OVHcloud: Offering extensive user role management and unlimited user creation capabilities.

When comparing 10Web and OVHcloud user management, both platforms present distinct capabilities in terms of user roles, permissions, and accessibility. 10Web features a structured approach with defined roles such as Account Owner, Admin, Contributor, and Member, each with specific permissions. This setup facilitates clear and straightforward permissions management. In contrast, OVHcloud leverages OpenStack users to grant precise access, defining roles such as Administrator, Network Operator, and others that can be grouped together for fine-grained control. The flexibility of OVHcloud allows for a closer alignment with an organization’s specific infrastructure needs, while 10Web’s approach caters well to standard web hosting requirements.

The user interfaces and tools provided by each platform offer varying degrees of sophistication. 10Web’s User & Team Management dashboard is intuitive, enabling users to easily invite new members, manage roles, and switch between workspaces. The detailed views and simple interaction points make it user-friendly, especially for users familiar with web hosting environments. OVHcloud utilizes the OVHcloud Control Panel, streamlined to support the creation of users, define roles, and generate necessary configuration files. The Control Panel’s integration with tools like OpenStack CLI provides flexibility for developers and IT administrators who require deeper control.

In terms of access control measures and scalability, 10Web employs a straightforward method where permissions are easily adjustable within the User & Team Management interface. The ability to assign specific roles to users helps maintain control without overwhelming administrators with options. OVHcloud, on the other hand, excels in scalability by allowing an unlimited number of users and grouping multiple roles for each access point. This approach ensures that as businesses grow, they can efficiently manage user access without facing limitations, offering a scalable solution for large infrastructure needs.

10Web user roles table:

OVHcloud user roles table:

🏆 Winner 10Web: Offering superior customer service options and a high customer satisfaction rate.

10Web provides a comprehensive range of support channels, including 24/7 live chat, a dedicated Slack channel, VIP priority support with a dedicated account manager, and access to a vast Help Center. Their customer service statistics are impressive, showcasing high response rates and satisfaction scores. These features make 10Web highly reliable for continuous support.

OVHcloud offers various support levels tailored to different needs, from standard to enterprise support. While their higher-tier plans ensure quicker response times and 24/7 availability, they come with significant costs. Standard support, limited to working hours, and other channels like telephone support and community forums, may result in slower response times.

User feedback

Overall, users have highly praised this hosting provider for its exceptional customer service, noting the responsiveness and expertise of the support team. The platform is user-friendly, with features like AI-driven website building, easy site migrations, and integration with WordPress being standout points. While most reviews are positive, highlighting the ease of use and effective solutions provided by the support team, a few users mentioned occasional issues with plugins and a slightly higher cost compared to other providers. However, the advanced tools and customer support quality make it a valuable partner for businesses.

User feedback for this hosting provider reveals a stark contrast in experiences. On one hand, users appreciate the competitive pricing, diverse range of services, multiple datacenter locations, and solid server performance when issues do not arise, reflecting a favorable cost-benefit ratio. On the other hand, many users criticize the provider’s customer service, highlighting slow response times, inadequate technical support, and unresolved billing discrepancies, with some experiencing significant delays and lack of assistance in critical situations. Overall, while the hosting services can be robust and reliable, the customer support and service delivery times need considerable improvement.

FAQ