10Web vs Register.com: guide for 2024

Final verdict

Looking over 10Web vs. Register.com, it’s evident that they each bring distinct strengths and weaknesses to web hosting.

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  10Web (Overall grade: 8.8)
  
  
  offers a modern, AI-driven approach to web hosting. It excels in uptime with a 99.99% guarantee and efficient use of Google Cloud’s best servers and SSDs. Its platform is built with advanced technology like Nginx, FastCGI caching, and LXD containers, leading to faster load times and strong performance. 10Web’s AI tools simplify website creation and management, making it highly suitable for WordPress and ecommerce sites. Its automated features, real-time backups, and user-friendly dashboard further contribute to a seamless experience. However, it may be pricier compared to other services, which could be a drawback for budget-conscious users.
  
• 
  Register.com (Overall grade: 6.6)
  
  
  provides a more traditional web hosting experience with solid features like shared and WordPress hosting, FTP management, and a user-friendly Website Builder. It’s praised for its comprehensive phone support and variety of templates, making it an attractive option for beginners or those looking for basic yet reliable hosting. However, Register.com falls short on advanced features and scalability options. Its performance, while decent, lacks the sophisticated caching and optimization seen in 10Web. Additionally, some users report higher costs and slower customer support response times, which may impact the overall user experience negatively.
  

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in certain cases, one platform may prove to be more suitable.

Detailed comparison

Section 1: Winner – 10Web

🏆 Winner 10Web: Offering superior uptime and comprehensive infrastructure.

10Web stands out with a 99.99% uptime guarantee backed by Google Compute Engine. It utilizes next-gen infrastructure like Nginx and FastCGI caching, powered by Google Cloud’s best servers and SSDs. This hosting offers complete isolation for each site using LXD containers, ensuring security and minimizing downtime.

Register.com provides a solid 99.99% uptime for Unix customers and a slightly lower guarantee for Microsoft users. Multiple server setups protect against crashes, while services like CodeGuard and SiteLock offer backups and malware protection. Despite its strong uptime and security features, the infrastructure and technology stack do not match 10Web’s advanced offerings.

🏆 Winner
10Web: 10Web offers high-speed hosting with new technology and seamless user experience, outperforming Register.com in several key areas.

Both 10Web and Register.com provide reliable hosting services, but 10Web takes a clear lead with its use of Google Cloud’s best servers and SSDs, coupled with advanced technologies like Nginx, FastCGI caching, and LXD containers. This results in faster load times and a consistent 90+ PageSpeed score. Register.com also offers decent performance with a 99.9% uptime guarantee and multiple server management, though it lacks the sophisticated caching and optimization plugins available in 10Web. When it comes to CDN, 10Web excels with Cloudflare Enterprise, offering faster content delivery, DDoS protection, and full-page caching. No specific CDN details are mentioned for Register.com.

Website Speed

10Web significantly enhances website speed with multiple optimization techniques, including CSS and HTML minification, JS compression, image lazyload, and font swap. It also guarantees speed improvements through automated frontend optimizations to ensure a 90+ PageSpeed score and improved Core Web Vitals. Register.com offers twice-as-fast load times for WordPress hosting compared to competitors, but it does not match the extensive speed optimization features of 10Web.

Scalability

10Web offers elastic scaling to handle traffic spikes, charging only $2 for every extra 10,000 visitors or 5GB SSD storage at the end of the billing month. This contrasts with Register.com, where information on elastic scaling and dedicated servers isn’t provided. At 10Web, resource ramp-up is automatic and cost-effective, tailored to meet the needs of growing websites without manual plan upgrades. Details about scaling costs and processes for Register.com remain unclear.

🏆 Winner 10Web: Offering a robust suite of automated security and compliance features for hassle-free hosting.

Both 10Web and Register.com, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

10Web offers free “Let’s Encrypt” SSL certificates with automatic renewal, data encryption for communications, credentials, and backups, and weekly security scans. Register.com provides SSL certificates with 256-bit encryption, various validation types, and automatic malware removal with SiteLock. Both providers support multiple PHP versions, but 10Web emphasizes the latest versions for enhanced security and compatibility.

Operational security measures:

10Web employs 24/7 system monitoring, login attempt limits, and suspicious activity alerts to prevent unauthorized access. 10Web also ensures complete isolation using Linux containers and implements strong passwords with re-authentication for sensitive actions. Register.com utilizes basic password protection, error pages, raw log file access, and scheduled task management but lacks detailed information on monitoring, isolation, or multifactor authentication features.

Compliance and certifications:

10Web offers PCI DSS compliance through partnered payment processors like PayPal and Stripe, and GDPR compliance details are forthcoming. Register.com meets GDPR requirements by masking specific fields for EU residents and clearly defines roles as data processors and controllers, but lacks information on other compliance standards such as HIPAA.

🏆 Winner
10Web: Offers a comprehensive suite of advanced features aimed at enhancing website performance.

Both 10Web and Register.com bring specific strengths to the table. 10Web prides itself on its AI-driven tools like the AI Website Builder and AI SEO Tool which simplify the website creation and optimization process. It’s optimized for high performance and security using Google Cloud Platform, promising a 99.99% uptime guarantee. Another key feature is its Cloudflare Enterprise CDN and elastic scaling, which makes it perfect for websites expecting high traffic. The automatic backups and security features like free SSL certificates and malware removal add extra peace of mind. 10Web also shines in user management and redirect management, and it provides a staging environment for testing changes before they go live.

On the other hand, Register.com is a solid choice for those who prefer a more hands-on approach. It offers a user-friendly Website Builder alongside various open-source applications, making it ideal for beginners who need built-in tools to set up their site. Customers can manage their website files via FTP accounts and can reset file permissions. The inclusion of features like custom error pages, Ruby on Rails, and a comprehensive script library adds versatility. Register.com also supports streaming media, scheduled tasks, and AWStats for detailed usage reports. Although it lacks some of the more advanced features of 10Web like AI tools or elastic scaling, its simplicity and functionality might be appealing to those looking for basic yet reliable hosting solutions.

Email services:

Both hosting providers do not offer built-in email hosting services specifically for setting up email campaigns. Instead, users might need to rely on third-party email services. 10Web and Register.com do not provide transactional email capabilities or integrate directly with services like Google Workspace, Outlook, or Zoho. Users seeking robust email solutions may need to explore these options outside the provided services.

🏆 Winner 10Web: Offering comprehensive support and advanced features at competitive prices.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

10Web offers a variety of cloud and WordPress hosting plans designed for different needs, while Register.com provides more traditional hosting options. The plans from 10Web are more feature-rich, providing AI tools, real-time backups, and advanced security at competitive rates. Register.com’s plans offer more disk space and email boxes, but some premium features like SSL certificates are limited to higher-tier plans. Both providers offer customizable options for agencies and high-traffic websites, but they differ significantly in terms of included features and pricing transparency.

Enterprise plans

10Web’s enterprise plans come in two types: Agency Ultimate and Dedicated Hosting, each offering customizable options including dedicated server resources, real-time backup, and advanced security. Register.com does not distinctly segment enterprise-focused plans but offers Professional and Premium Hosting plans that come with larger disk spaces and email accounts, aiming at small- to medium-sized businesses. For agencies and high-traffic sites, 10Web’s plans are generally better suited, offering more comprehensive features and scalable options.

🏆 Winner 10Web: Offers a streamlined and user-friendly experience with advanced automated features for seamless website management and migration.

10Web provides a custom dashboard that is designed to simplify website management for both technical and non-technical users. The dashboard is user-friendly and comes packed with powerful tools like the AI Website Builder, which allows users to generate unique websites effortlessly. The platform’s automated features, such as real-time backups and automatic updates for WordPress core, plugins, and themes, further enhance user convenience. The staging environment is another standout feature that lets users experiment with changes without impacting the live site. Both beginners and experienced users will find the 10Web dashboard intuitive and efficient.

Register.com, on the other hand, employs a more traditional approach with its admin panel. The platform offers a wide range of management tools, including an FTP account manager, Database Manager, and PHP Manager. While the number of features is comprehensive, the interface may appear daunting to non-technical users. However, the inclusion of tools like a 1-Click Install and an accessible Website Builder helps simplify some aspects of site management. The overall user experience is less streamlined compared to 10Web, but it provides sufficient functionality for users who are familiar with web hosting environments.

10Web offers a fully automated 1-click migration tool that makes site migration straightforward and quick. This service is entirely automated and free, eliminating the complexities usually associated with moving a website from one host to another. This feature is particularly beneficial for users who may not have technical expertise. On the other hand, Register.com provides tools like FTP access and manual backup options that allow for more traditional migration methods. These methods may require more technical know-how and could be time-consuming and complex compared to 10Web’s automated approach.

The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. 10Web offers a wide range of resources alongside 24/7 chat and phone support. Register.com also boasts a detailed help center with an intuitive search function and around-the-clock support via live chat, phone, and ticketing, ensuring comprehensive user support.

🏆 Winner 10Web: Offers comprehensive user management and role customization features.

In comparing the user management capabilities of 10Web and Register.com, 10Web clearly stands out. It provides detailed options for creating and managing user roles and permissions, allowing you to invite, remove, or change user roles easily. 10Web supports multiple user roles, each with specific access levels tailored to different user needs, from Account Owners to Contributors and Members. On the other hand, Register.com lacks specific information on user role management, suggesting it may not offer comparable flexibility in defining and managing user permissions.

10Web’s user interface for managing user roles is user-friendly and accessible via the workspace dashboard. Adding new users involves a straightforward process of invitation through email, role selection, and site access designation. Users can be managed through a centralized dashboard where their roles and permissions are clearly listed. Register.com, by comparison, doesn’t provide detailed tools or interfaces for user management, which might pose challenges for users in setting up and maintaining user roles efficiently.

When it comes to access control measures and scalability, 10Web demonstrates effective handling of a growing number of users. It provides clear delineation of permissions for each role, making it easier to manage access to various websites and functionalities. The ability to edit user roles and switch between workspaces further enhances 10Web’s capability to manage user access efficiently. In absence of detailed information about Register.com’s access control measures, it remains uncertain how well it can handle user management at scale.

10Web user roles table:

🏆 Winner
10Web: Offers superior customer support with 24/7 live chat and dedicated Slack channels.

10Web and Register.com both offer 24/7 customer support, but their services differ in several ways. 10Web provides chat and phone support for general inquiries, with designated hours for account verification, renewals, and cancellations. Technical assistance is available from 7 a.m. to midnight EST, via phone or a Help Ticket for email support. They have separate contact numbers for US and international customers. However, some users have reported issues such as slow response times and communication difficulties, often attributed to outsourcing.

On the other hand, Register.com also offers round-the-clock support via live chat, phone, and tickets, with a notable emphasis on providing comprehensive tech support across all plans. On higher-tier plans, Register.com offers advanced technical support, assisting with significant hosting changes like server configurations and software installations. While Register.com generally receives positive feedback, some complaints highlight longer wait times for resolving complex issues, a challenge common in the hosting industry.

User feedback

Overall, users have highly praised this hosting provider for its exceptional customer service, noting the responsiveness and expertise of the support team. The platform is user-friendly, with features like AI-driven website building, easy site migrations, and integration with WordPress being standout points. While most reviews are positive, highlighting the ease of use and effective solutions provided by the support team, a few users mentioned occasional issues with plugins and a slightly higher cost compared to other providers. However, the advanced tools and customer support quality make it a valuable partner for businesses.

Customer feedback on Register.com is notably polarized. A significant number of users commend the platform for its easy-to-use interface, extensive template selection, and generally satisfactory customer service, emphasizing that it meets basic web hosting and domain registration needs effectively. However, many users also express frustration over high costs, slow response times, and unaddressed technical issues such as unreliable email services and slow page loading speeds. While some customers have had positive long-term experiences, others warn against the service due to unreliability and poor customer support, resulting in business losses and dissatisfaction.

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