10Web vs Web Hosting Hub: guide for 2024

Final verdict

Looking over 10web vs. Web Hosting Hub, 10web emerges as the more versatile and feature-rich hosting service.

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  10web (Overall grade: 8.8)
  
  
  excels in multiple areas, particularly through its use of advanced technologies like Google Compute Engine to provide a 99.99% uptime guarantee and top-notch speed optimization features like Nginx and FastCGI caching. It offers a wide range of hosting types including cloud, dedicated, and WordPress hosting with specialized plans for ecommerce and agencies powered by AI tools. This makes 10web a robust choice for handling high-traffic and multimedia-heavy sites. While offering elastic scaling and continuous security monitoring, 10web shines in user-friendliness and seamless integration, including an AI-driven website builder. Its customized dashboard, automatic real-time backups, and extensive customer support options, including a dedicated Slack channel, make it stand out, especially for agencies and advanced users.
  
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  Web Hosting Hub (Overall grade: 7.5)
  
  
  is well-regarded for its straightforward shared hosting plans, which come with unlimited storage and bandwidth, free SSL certificates, and a free domain name with every plan. Utilizing SSD storage for increased speed, it provides a solid base for beginners and small businesses. Despite its 24/7/365 support through live chat and phone being robust, it falls short in advanced features when compared to 10Web. It lacks automatic scaling and relies on a more traditional infrastructure, which may not handle high traffic as efficiently. While it provides useful features like BoldGrid for website building and offers a generous 90-day money-back guarantee, Web Hosting Hub doesn’t match the tech-forward capabilities and flexibility seen with 10Web, rendering it less effective for more demanding websites.
  

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner 10Web: Reliable infrastructure and a comprehensive feature set make it the top choice for hosting.

10Web offers an impressive 99.99% uptime guarantee, using Google Compute Engine to ensure your site is always accessible. With multiple data centers worldwide and elastic scaling capabilities, performance remains consistent even under high traffic. The isolation provided by Linux containers keeps your website secure and independent from others, further boosting reliability. The use of next-generation infrastructure, including Nginx and FastCGI caching, adds to its dependability.

Web Hosting Hub also offers strong uptime and performance but falls short in comparison. They provide free SSDs and SSL which contribute to faster speeds and better security. Their tiered plans offer varying levels of performance, with higher plans boasting up to 4X performance. Unlimited bandwidth and 24/7/365 support make it appealing, yet it doesn’t quite match the technical prowess and flexibility provided by 10Web’s use of Google Cloud and advanced infrastructure.

🏆 Winner 10Web: A feature-rich hosting service leveraging cutting-edge technology for superior speed and reliability.

When comparing general performance, 10Web stands out due to its utilization of Google Cloud’s best servers and SSDs, achieving a 90+ PageSpeed score. Advanced features like Nginx, FastCGI Caching, and LXD containers further enhance its speed. Meanwhile, Web Hosting Hub offers decent performance with 20x faster SSDs and auto-installed WordPress but lacks the advanced optimization techniques found in 10Web. 10Web provides a high-quality Cloudflare Enterprise CDN for fast and secure content delivery, whereas Web Hosting Hub includes standard features like free domains, SSLs, and reasonable performance across its three main plans. 10Web has 99.99% uptime due to Google Compute Engine, while Web Hosting Hub did not advertise any specific uptime guarantee.

Website speed

10Web focuses intensely on speed, using CSS, HTML, and JS minification and compression, as well as image and video lazy loading, to ensure quick load times. Its automated frontend optimization aims for a 90+ PageSpeed score, which is impressive. Web Hosting Hub offers SSD storage and reasonable speeds across its plans but lacks the extensive speed optimization features. For high-traffic or resource-intensive sites, 10Web’s infrastructure delivers faster performance.

Scalability

10Web offers elastic scaling, automatically adjusting resources to handle traffic spikes, and charges $2 for every additional 10,000 visitors or 5GB of SSD storage. This flexible, cost-effective approach allows sites to grow without requiring manual plan upgrades. Web Hosting Hub provides various plans catering to different needs, from beginner to highly dynamic sites. Still, it does not specify whether resource scaling happens automatically or if dedicated servers are available. Web Hosting Hub’s plan upgrades appear more structured, lacking elastic scaling’s fluidity.

🏆 Winner
10Web: A comprehensive hosting service with robust security features suitable for various needs.

Both 10Web and Web Hosting Hub, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

10Web and Web Hosting Hub both provide strong technical security measures, but with some notable differences. 10Web offers free “Let’s Encrypt” SSL certificates and automatic renewals, whereas Web Hosting Hub also provides free SSL but adds support for third-party SSLs. For PHP versions, 10Web supports the latest versions, which gives a security advantage, while Web Hosting Hub supports PHP 7. Additionally, 10Web includes 24/7 system monitoring, firewalls, and Linux container isolation for each WordPress site, which adds multiple layers of security that Web Hosting Hub addresses mainly through advanced policy firewall protection and suPHP encryption.

Operational security measures:

Operational security measures show variability between 10Web and Web Hosting Hub. 10Web conducts weekly malware scans and employs a malware removal program, offering continuous monitoring and threat prevention, including DDoS detection. They also enforce two-factor authentication (2FA) for employee accounts and strong password policies. Web Hosting Hub provides IP blocking, GnuPG encryption, and SSH access for secure management but doesn’t specify the same breadth of continuous monitoring and multi-layered login security. Web Hosting Hub’s data protection uses suPHP but lacks details on automated, continuous scans like 10Web.

Compliance and certifications:

Regarding compliance, 10Web emphasizes GDPR compliance with a detailed statement forthcoming, and explicitly notes it doesn’t handle PCI DSS compliance directly but uses PCI DSS compliant processors. Web Hosting Hub does not provide specific information on GDPR or PCI compliance but suggests a focus on data security and privacy. Both web hosts don’t mention HIPAA compliance, indicating potential gaps for users needing specific industry compliance.

🏆 Winner
10Web: Managed WordPress hosting with AI-powered tools and comprehensive ecommerce solutions.

When comparing the website builders, 10Web’s AI Website Builder stands out, leveraging artificial intelligence to generate websites, making it user-friendly and efficient. Web Hosting Hub offers BoldGrid, a drag-and-drop builder aimed at simplicity but lacks the automated intelligence and customization options that 10Web provides. Additionally, 10Web includes AI-powered marketing, SEO tools, and business name generators, making it a unique choice for those looking to automate and streamline their digital presence.

Both providers offer free domains, but Web Hosting Hub includes this with every plan, whereas 10Web offers it for the first year. Backup policies differ slightly; 10Web provides automatic real-time backups, while Web Hosting Hub requires a small fee for daily backups. Regarding SSL certificates, both providers offer them for free, adding a layer of security to websites. The biggest differentiator lies in advanced features—10Web includes Cloudflare Enterprise CDN, elastic scaling, and a staging environment, which Web Hosting Hub lacks. For customers looking for robust, user-friendly solutions, 10Web’s extensive feature set and AI tools may provide better value.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both 10Web and Web Hosting Hub offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Email services at both 10Web and Web Hosting Hub offer robust email hosting capabilities, providing unlimited email accounts with anti-spam protection. Web Hosting Hub also includes features like email forwarding, making basic email management straightforward. However, neither provider lists transactional email capabilities explicitly, nor do they appear to resell services like Google Workspace, Outlook, or Zoho. For users primarily interested in straightforward email hosting without additional third-party integrations, both providers meet this need effectively.

🏆 Winner
10Web: 10Web scores slightly higher overall, mainly due to the robust features included in their plans and the transparency of what’s included.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

Comparing the pricing plans of 10Web and Web Hosting Hub reveals notable differences in cost structures, features, and plan offerings. 10Web provides advanced AI tools, high-performance hosting, and flexible scaling options mostly billed monthly or annually across its cloud and WordPress hosting plans. Web Hosting Hub offers simpler, more beginner-friendly shared hosting plans with discounts on longer commitments and free domain names, rapidly deployable through options like the Nitro and Dynamo plans. Both providers bundle SSL certificates, SSD storage, and support, but specialized tools and AI functionalities make 10Web a more feature-rich option.

Enterprise plans

10Web provides customizable Agency Ultimate and Dedicated Hosting plans with dedicated resources, 24/7 support, and additional AI tools, suited for agencies and high-traffic platforms. Web Hosting Hub does not offer specific enterprise plans, making 10Web the more comprehensive choice for enterprise-level hosting needs.

🏆 Winner 10Web: Provides a streamlined and highly automated experience for website setup and migration.

When comparing the admin panels of 10Web and Web Hosting Hub, 10Web’s panel stands out with its user-friendly design and powerful features. 10Web offers a custom dashboard that integrates various tools for easy website management, appealing to both technical and non-technical users. The AI Website Builder and one-click staging environment add significant convenience, making it simple to create, customize, and test websites without complicated procedures. Real-time backups and automatic updates further enhance the ease of use, providing a seamless experience for managing WordPress sites.

Web Hosting Hub, on the other hand, utilizes the industry-standard cPanel for its administrative panel. This familiar interface can be comforting to users who are accustomed to cPanel’s layout and functionality. Access to Softaculous and other pre-installed web applications through cPanel makes it straightforward to manage websites, emails, and domains. Although cPanel is comprehensive, users who are less technically inclined might find the interface a bit overwhelming compared to 10Web’s more streamlined and focused dashboard.

When it comes to migration tools, 10Web excels with its automated 1-click migration feature that allows users to transfer their sites effortlessly and quickly. This service is part of the hosting package and does not incur any additional fees. Conversely, Web Hosting Hub offers manual migration tools through cPanel, which might require a higher level of technical knowledge and effort. Although Web Hosting Hub supports the migration process, it lacks the seamless automated experience provided by 10Web.

The quality and accessibility of help center resources differ between 10Web and Web Hosting Hub. 10Web’s Help Center includes guides, video tutorials, 24/7 live chat support, and a dedicated Slack channel for direct communication with engineers. The public roadmap and active community engagement enhance user support. In contrast, Web Hosting Hub’s Help Center offers a comprehensive knowledge base, learning corner, community Q&A, and various tools, along with 24/7/365 support through live chat and phone. Overall, both platforms provide extensive support, but 10Web offers more direct and real-time assistance options.

The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. 10Web offers a wide range of resources alongside 24/7 chat and phone support. Web Hosting Hub also boasts a detailed help center with an intuitive search function and around-the-clock support via live chat, phone, and ticketing, ensuring comprehensive user support.

🏆 Winner 10Web: Streamlined user management with versatile role capabilities.

10Web and Web Hosting Hub offer varying degrees of user management functionalities. 10Web provides detailed role definitions such as Account Owner, Admin, Contributor, and Member, enabling tailored access to different parts of the system. The platform excels in flexibility, allowing users to switch between workspaces with ease, and manage permissions through a dedicated Role Manager. On the other hand, Web Hosting Hub primarily focuses on functionalities like email management, FTP accounts, and general security features, without a distinct emphasis on specialized user roles and permissions. This makes Web Hosting Hub less robust in terms of granular user management compared to 10Web.

When it comes to user interfaces and tools for managing users, 10Web’s dashboard is intuitive, featuring a clear User & Team Management section where all user-related actions—adding, editing, removing—can be performed seamlessly. The Invite Users feature is prominently placed for easy access, simplifying the process of bringing new users onboard. In contrast, Web Hosting Hub relies on cPanel for user management tasks like creating FTP accounts and managing email accounts, which may require a steeper learning curve for those unfamiliar with cPanel’s interface.

Access control and efficient user management are areas where 10Web demonstrates strength. The platform allows detailed control over who can access specific websites and what level of access they possess, aiding in smooth and secure team collaborations. It supports efficient user management for both larger teams and individual site management needs. Web Hosting Hub offers fundamental security measures like password-protected directories and IP blocking, but it doesn’t provide the same level of detail in user role customization and access control, which may impact its efficiency in handling a growing number of users.

10Web user roles table:

🏆 Winner
10Web: Delivers industry-leading customer support with a wide range of options for prompt assistance.

10Web offers extensive customer support options, including 24/7 live chat, dedicated Slack channels, email support, a comprehensive help center, and VIP priority support with a dedicated account manager. They also boast impressive customer service statistics with over 25,000 tickets served annually and a 98%+ satisfaction rate for live chat support.

Web Hosting Hub also provides round-the-clock support, including phone, live chat, email, and a help desk. Although they cover essential support channels, they fall short of the enterprise-level support offered by 10Web, which includes account manager services and VIP priority assistance. Web Hosting Hub’s strong points lie in their multiple contact points and the 90-day full money-back guarantee.

User feedback

Overall, users have highly praised this hosting provider for its exceptional customer service, noting the responsiveness and expertise of the support team. The platform is user-friendly, with features like AI-driven website building, easy site migrations, and integration with WordPress being standout points. While most reviews are positive, highlighting the ease of use and effective solutions provided by the support team, a few users mentioned occasional issues with plugins and a slightly higher cost compared to other providers. However, the advanced tools and customer support quality make it a valuable partner for businesses.

Users consistently praise the hosting provider for its easy-to-use interface, robust hosting tools, and extensive features, making it particularly suitable for WordPress implementation. Customer support is often highlighted as responsive and helpful, contributing to an overall positive experience. However, some criticisms include occasional connectivity issues, a somewhat technical and overwhelming interface, and slightly higher costs for certain services like SSL for shared hosting. Despite these minor drawbacks, many users find the service affordable and reliable, offering good value for their needs.

FAQ