Green Geeks vs Hivelocity: Final verdict
Looking over GreenGeeks vs. Hivelocity, both hosting providers have their unique strengths and cater to different types of users and needs.
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GreenGeeks (Overall grade: 8.4)
offers a versatile range of hosting plans including shared, VPS, and specialized WordPress hosting, making it a suitable choice for individuals, small businesses, and agencies. Its eco-friendly initiatives, such as matching energy consumption with renewable energy credits and planting a tree for each account, are significant selling points for environmentally-conscious users. GreenGeeks stands out with performance-enhancing features like SSD storage, LiteSpeed WebServer, and LS Cache Plugin, ensuring rapid website speeds. The user-friendly interface, free website builder, email hosting, and easy migration services provide excellent value. However, the provider lacks dedicated server options, which may limit its appeal to sites experiencing high traffic or those needing advanced scalability.
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Hivelocity (Overall grade: 7.7)
excels with its high-end dedicated server options and cloud hosting services, making it an ideal choice for enterprises and multimedia-heavy websites. Hivelocity’s robust infrastructure ensures superior uptime reliability, thanks to features like high-end diesel generators and multi-tier network carriers. They provide a variety of customizable solutions, extensive security measures, and compliance with strict regulatory standards. Their managed services and advanced hardware specifications offer top-tier performance and security. However, Hivelocity lacks beginner-friendly features like a free website builder and initial domain registration, and it does not offer shared hosting or dedicated email hosting, which could be a disadvantage for smaller businesses or users new to the hosting world.
Overall grade:8.4 |
Overall grade:7.7 |
|
---|---|---|
Uptime and Availability | 9.2 | 9.8 |
Hosting Performance | 8.7 | 7.0 |
Hosting Security | 8.6 | 8.7 |
Price | 8.6 | 8.7 |
Hosting Features | 7.4 | 2.5 |
Ease Of Setup | 8.9 | 8.5 |
User Management | 6.9 | 6.9 |
Customer Support | 8.6 | 9.5 |
User feedback | 4/5 | 4.9/5 |
Hosting types offered
Both platforms provide a variety of hosting types, each designed to meet the different needs of users.
Shared hosting | ||
Cloud hosting | ||
WordPress hosting | ||
Ecommerce hosting | ||
VPS hosting | ||
Dedicated hosting |
Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.
Detailed comparison
Uptime and availability
Evaluates the average uptime statistics, uptime guarantee and overall availability of the hosting
provider
Score Components:
- Uptime percentage (30%): evaluates the uptime statistics in given period of time
- Uptime guarantee (20%): Assesses if the platform offers an uptime guarantee and
whether the actual uptime matches the promised guarantee. - General performance (25%): Evaluates how fast is the average response time and overall
it’s stability. - Responsiveness (10%): Adaptability to different devices and screen sizes.
- Availability (25%): Reflects the total downtime and number of outages.
🏆 Winner Hivelocity: Hivelocity offers superior uptime reliability and enhanced network performance.
GreenGeeks provides a ‘99.9% uptime guarantee’ with no compensation if uptime falls below this threshold. Tests by Uptime.com and UptimeRobot showed 100% uptime over specific periods, highlighting its reliability. GreenGeeks features data centers in the US, Canada, Netherlands, and Singapore, aiming to serve a global audience with competitive response times and performance metrics. However, the lack of strict compensation for downtime might be a consideration for some users.
Hivelocity stands out with a 99.99% uptime guarantee and offers a 5% credit if they fail to meet this promise, excluding scheduled maintenance. Their network has achieved 100% uptime since 2011, supported by robust redundancy measures like high-end diesel generators and multi-tier network carriers. With data centers in key locations and extensive compliance certifications, Hivelocity is an optimal choice for users needing premium reliability and enterprise-grade performance.
Which one has better hosting performance?
Score Components:
- Hosting speed (30%): This includes SSD quality, Load times, PageSpeed score ranges,
additional information on website speed, built-in plugins for performance enhancement, available caching
methods, and CPU/RAM options - CDN (20%): Considers whether CDN is available or not, whether it’s free or paid, and
the quality of the CDN service - Available data centers (30%): Evaluates the number of data centers and their locations
globally. - Scalibility (20%): Looks at whether elastic scaling is available, the process required
to scale (manual upgrade vs. automatic scaling), the presence of dedicated servers, and the costs
associated with scaling.
🏆 Winner
GreenGeeks: Comprehensive hosting plans with a focus on eco-friendliness and advanced features.
GreenGeeks and Hivelocity provide excellent hosting performances, but GreenGeeks offers more in terms of website speed and performance-enhancing features. GreenGeeks leverages SSD storage, the LiteSpeed WebServer, and the LS Cache Plugin to ensure fast load times. It also supports HTTP/3 and the latest PHP versions. Hivelocity, though equipped with high-end hardware and extensive Tier-1 carrier support, doesn’t emphasize website speed as GreenGeeks does. GreenGeeks further offers built-in caching and a free CDN, enhancing performance through various global data centers in North America, Europe, and Asia-Pacific. Hivelocity offers a self-healing network and significant data center reach, but its CDN options aren’t highlighted.
Website Speed
GreenGeeks shines with its speed capabilities. The use of SSDs, LiteSpeed WebServer, and LS Cache Plugin substantially boosts website performance. Features like built-in caching and a free CDN further contribute to rapid load times. Hivelocity, with its advanced hardware like Intel and AMD processors, also guarantees good performance but lacks the specific on-site speed-boosting features that GreenGeeks provides, such as built-in caching and specific web server optimizations.
Scalability
GreenGeeks offers both flexible hosting plans and on-demand backups for easy scaling. You need to upgrade plans manually to scale your resources. They don’t provide dedicated servers as part of the usual plans, and specific scaling costs for those aren’t detailed. On the other hand, Hivelocity excels in this area by offering dedicated servers, custom solutions, and various high-end hardware options. The cost of scaling isn’t specified, but the service includes performance optimization and security enhancements, suggesting a focus on maintaining quality as you scale.
Which one has better security features?
and regulatory requirements
Score Components:
- Technical security measures (40%): This includes encryption, firewalls, DDoS
protection, secure configurations, server monitoring, access control and availability of security addons
(e.g Sitelock security). - Operational security measures (30%): Encompasses data privacy, backups and data
redundancy. - Compliance and certifications (20%): Adherence to legal and regulatory requirements
(e.g., GDPR, HIPAA) and possession of certifications (e.g., ISO 27001, SOC 2). - Business and reliability (10%): Factors in the provider’s reputation, uptime
guarantees, and customer support.
🏆 Winner: Hivelocity Hosting: Offers a highly reliable and secure environment supported by comprehensive audits such as SSAE-16, HIPAA, and PCI compliance.
Both GreenGeeks and Hivelocity, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.
Technical security measures:
GreenGeeks offers a variety of security measures, including Wildcard SSL, free SSL certificates, 24/7 network security, and AI-powered WAF and DDoS protection. Hivelocity, on the other hand, provides a range of SSL certificates, such as Basic, Business, and Premium, along with advanced encryption technologies, proactive malware scanning, and firewall hardening. While both platforms emphasize robust technical security, GreenGeeks stands out with its container-based technology which adds an extra layer of scalability and isolation.
Operational security measures:
GreenGeeks features include 24/7 network security monitoring, daily backups, free malware cleanups, and SSH & Secure FTP access. Hivelocity’s operational measures encompass 24/7 monitoring and support, brute force detection using cpHulk, load balancing, and active antivirus monitoring with ESET. Both hosting providers offer DDoS protection, but Hivelocity adds an extra layer with regular security audits and authentication controls, offering enhanced operational security.
Compliance and certifications:
GreenGeeks indicates GDPR/PCI compliance standards but recommends direct contact for specific details. Conversely, Hivelocity has completed SSAE-16, HIPAA, and PCI audits, ensuring strict adherence to various regulatory requirements. This established compliance provides higher assurance for businesses requiring stringent data protection standards.
SSL certificate |
Wildcard SSL, Free SSL |
Basic, Business, Premium SSL |
Additional security features |
Daily backups, SSH & Secure FTP, Free CDN |
Load balancing, Active antivirus monitoring, Virus and spam protection (coming soon) |
PHP versions |
PHP 8.2, 8.0, 7.4, 5.6 |
Not specified |
GDPR compliance |
Not specified |
Not specified |
HIPAA compliance |
Not specified |
Completed |
PCI compliance |
Not specified |
Completed |
Hosting features
Score Components:
- Domains (20%): Assesses the availability of a free domain, domain purchase options, and
pricing - Email (15%): Considers if the provider offers full email hosting, or is reselling
third-party service, and if the email is only transactional or not - Website builder (15%): Checks if website builder is available, and it’s user
friendliness and overall the level of customization allowed. - Staging environment (20%): Determines if a staging environment is available, allowing
for testing changes before going live. - FTP & SFTP accounts (10%): Evaluates if and how easily users can access FTP and
SFTP accounts - Git and SSH access (20%): Assess whether Git is integrated into the hosting service and
if SSH access is provided
🏆 Winner: GreenGeeks: An eco-friendly hosting provider that combines performance with sustainability initiatives.
GreenGeeks offers a range of plans tailored to different user requirements, making it appealing to both individuals and businesses. They include free WordPress installation and migration, offering an easy start for beginners. GreenGeeks provides essential services like a free domain name for the first year and an integrated website builder, ensuring user-friendliness with a plethora of customization options. Adding to these attractive features is the 300% green energy match and the planting of a tree for each account, appealing to environmentally-conscious users. GreenGeeks’ plans also boast free SSL certificates, daily backups, and advanced security measures like DDoS protection and malware cleanups at no additional cost. SSH access with WP-CLI and built-in caching make it developer-friendly.
Hivelocity stands out with its robust managed services, ensuring high-level performance and security. It includes RAID monitoring, proactive malware scanning, and instant reactive remediation efforts during service or hardware failures. However, it lacks some of the beginner-friendly features found in GreenGeeks, like a free website builder and initial domain name registration. Hivelocity supports multiple control panels and operating systems, catering well to advanced users who need specific setups or extensive control over their hosting environment. The hosting provider includes necessary features like FTP/SFTP and SSH, along with cloud storage and hardware firewalls. Hivelocity’s managed services provide continuous monitoring and performance optimization, making it ideal for businesses demanding high uptime and security.
Free domain |
Yes, for the first year |
No |
Free SSL |
Yes |
Yes |
Email hosting |
Yes |
No |
Website builder |
Yes |
No |
Staging environment |
No |
No |
FTP & SFTP accounts |
Yes |
Yes |
Git and SSH access |
Yes |
Yes |
Free backup |
Yes |
Yes (Daily) |
Money back guarantee |
Yes, 30 days |
No |
a location.
As a result in rare cases the features mentioned here can differ from the ones you see on their websites.
Email services:
GreenGeeks provides email hosting with up to 50 email accounts on the Lite plan and unlimited accounts on higher tiers. Users can set up email campaigns and manage their communications effortlessly. Hivelocity, on the other hand, does not offer dedicated email hosting services but focuses on robust managed services and extensive control panel support. While you can resell third-party services like Google Workspace or Outlook with Hivelocity’s hosting, GreenGeeks provides a more integrated and straightforward approach to managing email directly from their platform.
Price
Score Components:
- Plan value (40%): What each pricing tier offers.
- Transparency and clarity (30%): Clearness of pricing structures.
- Flexibility of plans (20%): Range of options to suit different budgets.
- Hidden costs (10%): Additional expenses not included in the plan.
🏆 Winner
Hivelocity: Hivelocity scores slightly higher overall, mainly due to the robust features included in their plans and the transparency of what’s included.
Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.
GreenGeeks offers various affordable WordPress, WooCommerce, and cPanel hosting plans with strong emphasis on green energy. Meanwhile, Hivelocity provides robust dedicated server solutions and game server hosting. Their offerings include unique plan features and competitive pricing across multiple server specifications. GreenGeeks’ plans emphasize standard web hosting features, whereas Hivelocity focuses on dedicated and game server solutions, catering to different hosting needs.
Lite $11.95
1 website, 50GB web space, unmetered bandwidth, 50 email accounts, free SSL, one-year free domain, auto WordPress updates, free backups, CDN, and more. Value for price:8.0
|
N/A
|
Pro $16.95
Unlimited websites, unlimited web space, unmetered bandwidth, unlimited email accounts, free SSL, one-year free domain, on-demand backups, WordPress repair tool, and more. Value for price:8.5
|
N/A
|
Premium $26.95
Unlimited websites, unlimited web space, unmetered bandwidth, unlimited email accounts, free SSL, one-year free domain, dedicated IP, AlphaSSL, object caching, and more. Value for price:9.0
|
N/A
|
Lite $11.95
1 website, 50GB web space, unmetered bandwidth, 50 email accounts, free SSL, one-year free domain, nightly backups, CDN, managed WordPress, and more. Value for price:8.0
|
cPanel Dedicated Server Hosting $61.00
100 accounts, standard storage & bandwidth, 24/7 support, free SSL, and security enhancements. Value for price:8.5
|
Pro $16.95
Unlimited websites, unlimited web space, unmetered bandwidth, unlimited email accounts, free SSL, one-year free domain, on-demand backups, WordPress repair tool, and more. Value for price:8.5
|
Instant Servers $145/mo.
E3-1270 v5 3.6GHz, 4 cores, 8 threads, 64GB memory, 960GB SSD storage, 20TB bandwidth, various locations. Value for price:8.5
|
Premium $26.95
Unlimited websites, unlimited web space, unmetered bandwidth, unlimited email accounts, free SSL, one-year free domain, dedicated IP, AlphaSSL, object caching, and more. Value for price:9.0
|
Instant Servers $154/mo.
E3-1270 v6 3.8GHz, 4 cores, 8 threads, 64GB memory, 960GB SSD storage, 20TB bandwidth, various locations. Value for price:8.5
|
RH-25 $34.95
25 cPanel accounts, 60GB SSD disk space, 600GB transfer, free SSL, and more. Value for price:8.0
|
Game Server Solutions $105/mo.
4-core XEON E3-1230 v5 4-core 3.4GHz, 32GB DDR4, 480GB SSD storage, 20TB bandwidth. Value for price:8.5
|
RH-50 $49.95
50 cPanel accounts, 80GB SSD disk space, 800GB transfer, free SSL, and more. Value for price:8.5
|
Game Server Solutions $149/mo.
6-core Ryzen 5600G 6-core 3.9GHz, 32GB DDR4, 480GB SSD storage, 20TB bandwidth. Value for price:8.5
|
RH-80 $69.95
80 cPanel accounts, 160GB SSD disk space, 1600GB transfer, free SSL, and more. Value for price:9.0
|
Game Server Solutions $209/mo.
8-core XEON E-2378 8-core 2.6GHz, 64GB DDR4, 480GB SSD storage, 20TB bandwidth. Value for price:8.5
|
As a result in rare cases the prices displayed here can differ from the ones you see on their websites.
Enterprise plans
GreenGeeks doesn’t have enterprise plans, but their VPS and dedicated hosting plans may be suitable the needs of larger businesses or enterprises. Hivelocity does not have dedicated or VPS hosting options, however the platform offers Reseller Hosting and plans for specifically for agencies, which can be suitable for enterprises.
Green Geeks vs Hivelocity: Ease of setup
platform.
Score Components:
- Site migration (25%): Assesses whether the provider offers tools for site migration,
either automated or manual, and whether these services are free or require a fee. - Admin panel usability (35%): Evaluates the type of admin panel provided, such as the
standard cPanel or a custom solution, focusing on its accessibility and user-friendliness for both
technical and non-technical users. - Setup features (20%): Examines the availability and ease of use of various setup
features, including FTP accounts, file managers, email account setup, PHPMyAdmin, and easy CDN
configuration. - Help center quality (20%): Measures the quality and accessibility of the provider’s
help center resources, including articles and tutorials.
🏆 Winner: GreenGeeks: Providing an eco-friendly hosting solution with user-friendly features and comprehensive support.
GreenGeeks employs the popular cPanel for website administration, which is known for its intuitive interface. Setting up WordPress through GreenGeeks is simplified with a few questions and a click of a button, making it an ideal choice for non-technical users. The onboarding process is streamlined, with 24/7 support to guide you through the setup. In addition to this, GreenGeeks’ cPanel comes with a wide range of tutorials and guides, enhancing its accessibility for various users. This balance of simplicity and technical support makes GreenGeeks a strong candidate for beginners and seasoned admins alike.
Hivelocity, on the other hand, offers a variety of control panels including cPanel, DirectAdmin, and Plesk, among others. This flexibility is advantageous for those looking for a customized environment and who have specific preferences. Hivelocity’s array of options caters well to technically adept users, but may present a steeper learning curve for beginners. The managed services they offer for different control panels and operating systems help mitigate this issue, ensuring that less technical users can still benefit from their robust offerings through expert assistance.
In terms of migration tools, GreenGeeks offers free WordPress migration services. The migration process is straightforward; users need to log in and request the migration service via the support section. This simplification eliminates the hassle of manually transferring files and databases. Conversely, Hivelocity provides a more flexible approach to migration, with tools and support for various control panels and operating systems. Their custom solutions and consultation services indicate a more hands-on, potentially complex migration process, which might not be entirely automated and could involve extra fees.
The help center resources of both providers are comprehensive. GreenGeeks features hundreds of WordPress-specific tutorials, a beginner’s guide, and numerous cPanel guides, making it accessible for users with differing levels of expertise. Hivelocity’s knowledge base is extensive, covering various topics like coding, databases, and security. Regularly updated articles and robust support ensure users have access to the latest information. Both providers excel in support offerings, with GreenGeeks providing a more streamlined and user-friendly experience overall.
User management
accessibility.
Score Components:
- Role customization (40%): Flexibility in creating and defining user roles and
permissions. - Ease of management (30%): User interface and tools for managing users.
- Access control (20%): Effectiveness of access control measures for different user
levels. - Scalability (10%): Ability to manage a growing number of users efficiently.
🏆 Winner GreenGeeks: Efficient user management features and streamlined account access.
Both GreenGeeks and Hivelocity have user management systems, but GreenGeeks offers a more detailed and structured approach. With GreenGeeks, you can add new users by navigating through a clear sequence of steps, which involve inviting users by email and assigning specific services. They allow the assignment of roles such as Collaborator or Client, providing flexibility in access rights. On the other hand, Hivelocity lacks detailed documentation about its user management features, which limits a comprehensive comparison.
GreenGeeks makes managing users intuitive with its structured Account Manager. You can easily access profile settings, navigate to “Account Access,” and manage user permissions. The interface clearly delineates steps for inviting or removing users, and multi-user access is supported without needing to share credentials. Hivelocity’s tools for user management are not detailed, so the comparison focuses mainly on GreenGeeks’ well-laid out process.
Access control in GreenGeeks is efficient, allowing for easy addition and removal of users. The clear distinction of roles like Collaborator or Client helps in accommodating a range of user needs. With multi-user access and direct support interaction, it’s equipped to manage a growing number of users efficiently. Hivelocity’s access control measures are not explicitly defined, suggesting a potential gap in handling complex user management scenarios as effectively as GreenGeeks.
GreenGeeks User Roles Table:
Role | Description | Access highlights |
---|---|---|
Collaborator | Suitable for developers or team members working on the website. | Provides access to cPanel, file changes, script installations, and email management. |
Client | Ideal for clients needing limited access to specific services. | Limited access to specific service areas chosen during invitation. |
Customer support
hosting provider.
Score Components:
- Support communication channels (30%): Measures the variety of customer support types
provided (live chat, chatbot, email, phone, etc.) - Availability (20%): Assesses the availability hours for each channel, including 24/7
support options. - Technical support quality (30%): Assesses whether the provider offers comprehensive
technical support, including hardware upgrades (e.g., HDD to SSD), software installations, and web
server configuration changes. - Enterprise support (20%): Checks if there are dedicated or priority support services
for enterprise-level customers.
🏆 Winner
Hivelocity: Offers great support, impeccable uptime, and customizable server solutions at competitive prices.
Phone support |
||
Live chat support |
||
Chatbot |
||
Email/ticket support |
||
Enterprise support (dedicated agent, priority support) |
Both GreenGeeks and Hivelocity offer 24/7 customer support and multiple channels for assistance. GreenGeeks provides customer help through live chat, email, and phone, supplemented by a rich knowledge base and video tutorials. They excel in migration services, offering free cPanel and WordPress migration, which can be a huge plus for users switching their hosting provider.
Hivelocity, with a slightly higher customer rating, also offers round-the-clock support via live chat, phone, and ticketing system. They boast of an impeccable uptime record and multiple data center locations worldwide. Hivelocity’s flexibility in custom server solutions and a variety of operating systems, as well as comprehensive billing and sales support, make it a strong contender in the hosting market.
Green Geeks vs Hivelocity: User feedback
Users generally appreciate the hosting provider for its excellent customer support, fast and reliable performance, and user-friendly dashboard. The eco-friendly aspect of the service is also a significant plus for many users. However, there are recurring concerns regarding the pricing, which tends to increase after the initial years, and the performance during high-demand scenarios. Additionally, some users have experienced issues with strict resource usage policies and limited plans for specific hosting needs.
Hivelocity is highly praised for its exceptional customer service, reliable server performance, and knowledgeable technical support. Long-term users, some with over a decade of experience, commend the company for its personalized support and rapid response times, often highlighting near-instant ticket resolutions and a proactive approach to addressing issues. Additionally, the infrastructure and network reliability receive strong accolades, with many users experiencing minimal to no downtime. While a few noted the increasing prices and occasional variability in support quality, the consensus is that Hivelocity offers an outstanding hosting service marked by dependability and top-tier customer support.
Green Geeks vs Hivelocity: FAQ
Which platform offers better customer support?
Both GreenGeeks and Hivelocity offer 24/7 customer support and multiple channels for assistance, including live chat, email, and phone. GreenGeeks excels in migration services, offering free cPanel and WordPress migration, which is useful for users switching providers. Hivelocity, with a slightly higher customer rating, provides comprehensive billing and sales support, multiple data center locations worldwide, and flexible custom server solutions. Overall, both offer strong customer support, with Hivelocity having a slight edge in customer ratings.
Which hosting service offers more scalability options for growing websites?
GreenGeeks offers flexible hosting plans with on-demand backups and requires manual upgrades to scale resources but lacks dedicated servers, which limits advanced scalability. Conversely, Hivelocity excels with dedicated servers, custom solutions, and high-end hardware options designed for seamless scaling. Hivelocity’s focus on maintaining quality as you scale makes it better suited for rapidly growing websites.
What are the major differences in pricing and value between GreenGeeks and Hivelocity?
GreenGeeks offers a variety of affordable WordPress, WooCommerce, and cPanel hosting plans focused on standard web hosting features and eco-friendly initiatives. Hivelocity provides robust dedicated server solutions, game server hosting, and custom-built Bare Metal Dedicated Server Solutions with extensive hardware options. GreenGeeks is more cost-effective for standard hosting needs, whereas Hivelocity offers more value for dedicated and large-scale hosting requirements.
How do the providers handle email hosting and what features are included?
GreenGeeks includes email hosting with up to 50 email accounts on the Lite plan and unlimited accounts on higher tiers, along with tools for managing email campaigns. Hivelocity does not offer dedicated email hosting services but allows the use of third-party solutions like Google Workspace or Outlook. GreenGeeks provides a more integrated approach to managing email directly from their platform.
Which service is more suitable for hosting a high-traffic website?
Hivelocity is better suited for hosting high-traffic websites due to its dedicated hosting and scalable VPS options. Their advanced hardware, high-end diesel generators, and multi-tier network carriers ensure superior uptime reliability and performance, catering to the needs of high-traffic sites and multimedia-heavy websites.
The making of this blog
We followed a clear, step-by-step process to write and research this article.