Nexcess vs Pressable: Final verdict
Looking over Nexcess vs. Pressable, both web hosting services cater to the needs of WordPress and Ecommerce sites with distinct strengths and focus areas, making each suitable for different user requirements.
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Pressable (Overall grade: 8.4)
is designed for users looking for a streamlined, WordPress-centric hosting experience with excellent speed and uptime. It excels in providing seamless performance, enhanced security, and a user-friendly interface, making it ideal for those who prioritize easy site management and reliability. A highlight is its 100% guaranteed uptime and global redundancy, ensuring minimized downtime and a swift, 24/7 support system. However, it lacks email hosting capabilities, which may be a drawback for users needing integrated email services.
Nexcess (Overall grade: 8.2)
offers a more versatile hosting solution with strong support for Ecommerce platforms like WooCommerce and Magento, along with diversified hosting plans. It stands out with powerful integrated tools, such as plugin monitoring and autoscaling, along with comprehensive security measures. The extensive range of user roles and managed migration tools provide added flexibility for agencies and enterprises. Nevertheless, Nexcess’s performance grade is slightly lower, and its setup can be more complex compared to the more straightforward usability of Pressable.
 Overall grade:8.2 |
 Overall grade:8.4 |
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|---|---|---|
| Uptime and Availability | 7.8 | 9.5 |
| Hosting Performance | 8.6 | 9.1 |
| Hosting Security | 9.2 | 8.7 |
| Price | 7.4 | 8.7 |
| Hosting Features | 5.7 | 5.8 |
| Ease Of Setup | 9.1 | 8.7 |
| User Management | 8.6 | 7.8 |
| Customer Support | 8.8 | 8.8 |
| User feedback | 3.5/5 | 4.8/5 |
Hosting types offered
Both platforms provide a variety of hosting types, each designed to meet the different needs of users.
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| Shared hosting | ||
| Cloud hosting | ||
| WordPress hosting | ||
| Ecommerce hosting | ||
| VPS hosting | ||
| Dedicated hosting |
Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.
Detailed comparison
Uptime and availability
Evaluates the average uptime statistics, uptime guarantee and overall availability of the hosting
provider
Score Components:
- Uptime percentage (30%): evaluates the uptime statistics in given period of time
- Uptime guarantee (20%): Assesses if the platform offers an uptime guarantee and
whether the actual uptime matches the promised guarantee. - General performance (25%): Evaluates how fast is the average response time and overall
it’s stability. - Responsiveness (10%): Adaptability to different devices and screen sizes.
- Availability (25%): Reflects the total downtime and number of outages.
7.8
9.5
🏆 Winner Pressable: Pressable ensures outstanding uptime and availability for WordPress websites.
Pressable, with its 100% uptime guarantee supported by a clear SLA, showcases remarkable reliability. Its geo-redundant automatic failover system ensures that websites remain fast and available, even during traffic surges. The proactive, tierless support and 24/7/365 monitoring make it a go-to option for maintaining high availability and minimal downtime.
On the other hand, Nexcess also performs admirably with a 99.88% uptime and 10 data centers around the globe. Its transparency regarding system status and site-monitoring features are commendable. Although it has slightly lower scores in some areas, Nexcess remains a reliable hosting provider with notable features like PCI compliance and daily backups.
Which one has better hosting performance?
Score Components:
- Hosting speed (30%): This includes SSD quality, Load times, PageSpeed score ranges,
additional information on website speed, built-in plugins for performance enhancement, available caching
methods, and CPU/RAM options - CDN (20%): Considers whether CDN is available or not, whether it’s free or paid, and
the quality of the CDN service - Available data centers (30%): Evaluates the number of data centers and their locations
globally. - Scalibility (20%): Looks at whether elastic scaling is available, the process required
to scale (manual upgrade vs. automatic scaling), the presence of dedicated servers, and the costs
associated with scaling.
8.6
9.1
🏆 Winner: Pressable: Superior performance optimized for speed with unmatched uptime and security.
When it comes to general performance, Pressable stands out with lightning-fast speeds powered by a custom resource management system and 28+ global data centers. Nexcess also offers impressive performance with a 99.998% uptime and integrated caching methods using Nginx and Redis. Both hosting services provide free global CDN, with Nexcess powered by Cloudflare and Pressable incorporating a built-in CDN. Data centers are plentiful in both, but Pressable’s extensive distribution across six continents provides more comprehensive global coverage.
Website Speed
Pressable excels in website speed, ensuring lightning-fast performance with highly frequent and performant CPUs. Their global network ensures a static performance response time of 5.2 milliseconds. With features such as image compression on the fly and 100+ PHP workers, it effectively manages heavy traffic spikes. Nexcess also offers fast WordPress sites with autoscaling PHP workers and integrated caching, but Pressable’s wide network of data centers intensifies its speed advantage.
Scalability
Both hosting services excel in scalability, featuring automatic traffic spike management. Pressable offers elastic scaling with no need for plan upgrades, ensuring that resources are efficiently managed during high-traffic events. Nexcess provides free autoscaling for every site, although specific storage and bandwidth upgrades may require plan changes. It’s not specified if either offers dedicated servers or exact costs associated with scaling, indicating that direct consultation with each provider would be necessary for detailed information.
Which one has better security features?
and regulatory requirements
Score Components:
- Technical security measures (40%): This includes encryption, firewalls, DDoS
protection, secure configurations, server monitoring, access control and availability of security addons
(e.g Sitelock security). - Operational security measures (30%): Encompasses data privacy, backups and data
redundancy. - Compliance and certifications (20%): Adherence to legal and regulatory requirements
(e.g., GDPR, HIPAA) and possession of certifications (e.g., ISO 27001, SOC 2). - Business and reliability (10%): Factors in the provider’s reputation, uptime
guarantees, and customer support.
9.2
8.7
🏆 Winner Nexcess: A hosting provider with advanced security measures and comprehensive compliance.
Both Nexcess and Pressable, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.
Technical security measures:
Nexcess offers a variety of SSL certificates including Standard, Premium, EV, Wildcard, Multiple Domain, and Multiple Domain EV SSL while Pressable offers only free SSL certificates powered by Let’s Encrypt. Nexcess supports PHP versions 7 and 8+, while Pressable ensures the use of a current PHP version. Nexcess includes advanced security hardening, proactive monitoring, and web application security solutions powered by Cloudflare. Pressable employs a state-of-the-art web application firewall, regular malware scanning, and Jetpack Security Daily.
Operational security measures:
Nexcess provides daily server backups stored for 30 days with one-click restore, whereas Pressable offers automated daily backups. Nexcess uses enterprise server monitoring, automatic OS updates, firewalls, and optional F5 threat detection. Pressable provides free hack recovery assistance and proactive WordPress core and plugin updates. Nexcess features an intelligent cloud accelerator and autoscaling, while Pressable includes a global CDN and redundant data centers.
Compliance and certifications:
Nexcess is fully compliant with PCI DSS Level 1, GDPR, and undergoes annual SSAE-18 assessments. Pressable’s GDPR/PCI compliance is suggested but not detailed. Nexcess helps merchants become PCI compliant and has a fully PCI compliant data center recognized by the Visa Global Registry. Both providers prioritize security and data protection to meet regulatory standards.
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SSL certificate |
Multiple types including EV and Wildcard |
Free Let’s Encrypt SSL |
Additional security features |
Security hardening, malware removal, Cloudflare WAF, daily backups |
Jetpack Security Daily, regular malware scanning |
PHP versions |
PHP 7 and 8+ compatible environments |
Current PHP version |
GDPR compliance |
Fully compliant |
Likely compliant, but not specified |
HIPAA compliance |
Not specified |
Not specified |
PCI compliance |
PCI DSS Level 1 compliant |
Likely compliant, but not specified |
Hosting features
Score Components:
- Domains (20%): Assesses the availability of a free domain, domain purchase options, and
pricing - Email (15%): Considers if the provider offers full email hosting, or is reselling
third-party service, and if the email is only transactional or not - Website builder (15%): Checks if website builder is available, and it’s user
friendliness and overall the level of customization allowed. - Staging environment (20%): Determines if a staging environment is available, allowing
for testing changes before going live. - FTP & SFTP accounts (10%): Evaluates if and how easily users can access FTP and
SFTP accounts - Git and SSH access (20%): Assess whether Git is integrated into the hosting service and
if SSH access is provided
5.7
5.8
🏆 Winner
Pressable: Managed WordPress hosting with superior performance and user-friendly features.
Nexcess and Pressable both provide a wealth of features tailored to different hosting needs, yet their focuses diverge. Nexcess stands out with its diversified hosting plans catering to WordPress, WooCommerce, and Magento platforms. Nexcess champions performance through tools like plugin monitoring, WooCommerce automated testing, and a global CDN. Each hosting category is stacked with valuable add-ons like free autoscaling, daily backups, and unlimited email hosting. Nexcess’s comprehensive support and free migrations make it an attractive option for agencies managing multiple sites. However, it lacks a built-in website builder, which could be a downside for users seeking a more integrated setup experience.
Pressable excels in offering managed WordPress hosting with an emphasis on ease of use, security, and developer tools. Its intuitive dashboard simplifies managing multiple websites, and features like one-click cloning and seamless migrations enhance convenience. Free SSL certificates, regular backups, and proactive threat monitoring ensure a secure environment. The built-in Global CDN boosts performance, and developer-friendly tools like GitHub integration and WP-CLI support add flexibility. Unlike Nexcess, Pressable does not provide email hosting, but its streamlined experience and robust support make it an excellent choice for WordPress users seeking a balance of simplicity and functionality.
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Free domain |
No |
No |
Free SSL |
Yes |
Yes |
Email hosting |
Yes |
No |
Website builder |
No |
No |
Staging environment |
Yes |
Yes |
FTP & SFTP account |
Yes |
Yes |
Git and SSH access |
Yes |
Yes |
Free backup |
Yes |
Yes |
Money back guarantee |
No |
Yes, 30 days |
like a location. As a result in rare cases the features mentioned here can differ from the ones you see on their websites.
Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Nexcess and Pressable offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.
Email services:
Email services at Nexcess provides unlimited email hosting, allowing users to manage their own email campaigns and communication directly. Pressable, on the other hand, does not offer email hosting services, which might necessitate third-party solutions like Google Workspace or Outlook for users needing professional email functionality.
Price
Score Components:
- Plan value (40%): What each pricing tier offers.
- Transparency and clarity (30%): Clearness of pricing structures.
- Flexibility of plans (20%): Range of options to suit different budgets.
- Hidden costs (10%): Additional expenses not included in the plan.
7.4
8.7
Winner Pressable: Offers competitive pricing with excellent features and flexibility.
Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.
Nexcess offers a range of plans catering to different hosting needs, including Cloud Hosting, Managed WordPress Hosting, and Managed WooCommerce Hosting. Pressable, on the other hand, provides a straightforward approach with Signature, High Traffic, and Enterprise Plans. Nexcess boasts a variety of features such as PHP Workers, VCPU, and RAM specifics, while Pressable includes unique features like staging with sync, smart plugin updates, and AMD EPYC Milan CPUs. Pricing for Nexcess tends to be higher across most plans but offers extensive site and storage capabilities. Pressable provides a more balanced plan with competitive pricing and a strong feature set, making it a more attractive option for many users.
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Spark Plan$21
1 site, 15GB storage, 2TB bandwidth, 24/7 support, backups, SSL, SEO optimizations Value for price:8.0
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Plan 1$40.00
Up to 1 WP Install, 20GB storage, unmetered bandwidth, security, migrations, email Value for price:8.5
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Spark+ Plan$43
3 sites, 25GB storage, 2.5TB bandwidth, same features as Spark Plan Value for price:7.5
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Plan 2$75.00
Up to 5 WP Installs, 50GB storage, unmetered bandwidth, security, migrations, email Value for price:8.0
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Maker Plan$47.85
5 sites, 40GB storage, 3TB bandwidth, same features as Spark Plan Value for price:7.5
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Plan 3$100.00
Up to 10 WP Installs, 80GB storage, unmetered bandwidth, security, migrations, email Value for price:8.0
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Designer Plan$54
10 sites, 60GB storage, 4TB bandwidth, same features as Spark Plan Value for price:7.0
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Plan 4$225.00
Up to 25 WP Installs, 175GB storage, unmetered bandwidth, security, migrations, email Value for price:8.5
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Builder Plan$73.80
25 sites, 100GB storage, 5TB bandwidth, same features as Spark Plan Value for price:7.0
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Plan 5$425.00
Up to 50 WP Installs, 250GB storage, unmetered bandwidth, security, migrations, email Value for price:8.5
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Producer Plan$147.60
50 sites, 300GB storage, 5TB bandwidth, same features as Spark Plan Value for price:7.0
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Plan 6$575.00
Up to 75 WP Installs, 350GB storage, unmetered bandwidth, security, migrations, email Value for price:8.5
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Executive Plan$270.90
100 sites, 500GB storage, 10TB bandwidth, same features as Spark Plan Value for price:7.0
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Plan 7$750.00
Up to 100 WP Installs, 500GB storage, unmetered bandwidth, security, migrations, email Value for price:8.5
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Enterprise Plan$492.75
250 sites, 800GB storage, 10TB bandwidth, same features as Spark Plan Value for price:7.0
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<
Custom Plans
Custom requirements for WP Installs, visits, storage, support, security, migrations, email Value for price:9.0
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N/A
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N/A
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XS Plan$52
Up to 11 sites, 50GB storage, 1TB bandwidth, 24/7 support, backups, SSL, SEO optimizations Value for price:7.0
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N/A
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S Plan$104
Up to 16 sites, 75GB storage, 2TB bandwidth, same features as XS Plan Value for price:7.5
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N/A
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M Plan$184
Up to 21 sites, 125GB storage, 3TB bandwidth, same features as XS Plan Value for price:8.0
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N/A
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L Plan$315
Up to 31 sites, 400GB storage, 5TB bandwidth, same features as XS Plan Value for price:7.5
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N/A
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XL Plan$578
Up to 41 sites, 600GB storage, 8TB bandwidth, same features as XS Plan Value for price:7.0
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N/A
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XXL Plan$894
Up to 51 sites, 800GB storage, 10TB bandwidth, same features as XS Plan Value for price:6.5
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N/A
|
Enterprise plans
For enterprise customers, Pressable offers custom plans that include unlimited WordPress installs, unmetered bandwidth, and various storage options depending on specific needs. Nexcess, on the other hand, provides structured Managed WordPress plans that scale up to 250 sites, 800GB storage, and 10TB bandwidth. Each has its strengths, but Pressable’s customizability and enterprise-grade features tend to provide greater flexibility for larger organizations, making it a solid choice for enterprise hosting.
Nexcess vs Pressable: Ease of setup
platform.
Score Components:
- Site migration (25%): Assesses whether the provider offers tools for site migration,
either automated or manual, and whether these services are free or require a fee. - Admin panel usability (35%): Evaluates the type of admin panel provided, such as the
standard cPanel or a custom solution, focusing on its accessibility and user-friendliness for both
technical and non-technical users. - Setup features (20%): Examines the availability and ease of use of various setup
features, including FTP accounts, file managers, email account setup, PHPMyAdmin, and easy CDN
configuration. - Help center quality (20%): Measures the quality and accessibility of the provider’s
help center resources, including articles and tutorials.
9.1
8.7
🏆 Winner Nexcess: Nexcess provides a seamless and supportive experience for setting up and managing websites, with a strong emphasis on expert support and comprehensive resources.
Nexcess features a customized admin panel designed to facilitate both technical and non-technical users. It streamlines the process of managing websites with features like fast DNS propagation, professional email setup, and built-in tools such as the drag-and-drop builder for WooCommerce. Enhanced by detailed video tutorials, this admin panel makes the setup straightforward. Additionally, full professional support for application-specific guidance contributes to a manageable user experience.
Pressable offers a sleek and intuitive managed hosting dashboard that is easy to navigate. With a modern look and custom design, the dashboard provides quick access to essential website data and developer tools. This user-friendly interface simplifies the process for creating, cloning, and managing WordPress and WooCommerce websites. The dashboard includes straightforward domain management, easy SFTP access, and a collaborator access function, making it an accessible option for users at different technical levels.
Both Nexcess and Pressable offer comprehensive migration tools. Nexcess provides unlimited managed migrations handled by experienced professionals at no extra cost, ensuring a smooth transition. In comparison, Pressable offers free managed migrations facilitated by its Automated Migration plugin, which is easy to use for both beginners and experienced developers. Both platforms make these services free, enhancing the convenience for users looking to migrate their sites.
Nexcess has a vast knowledge base with articles and tutorials, along with 24/7/365 support via phone, chat, and email. Their resources are detailed, helping users with various aspects of hosting and website management. Pressable also delivers an extensive knowledge base with well-crafted articles covering diverse topics, from getting started and troubleshooting to speed and billing. They provide 24/7 expert support from certified WordPress engineers through the MyPressable dashboard.
User management
accessibility.
Score Components:
- Role customization (40%): Flexibility in creating and defining user roles and
permissions. - Ease of management (30%): User interface and tools for managing users.
- Access control (20%): Effectiveness of access control measures for different user
levels. - Scalability (10%): Ability to manage a growing number of users efficiently.
8.6
7.8
🏆 Winner
Nexcess: A versatile hosting provider offering comprehensive user management and customization options.
Nexcess and Pressable each present unique strengths in user management and roles. Nexcess allows for detailed role distinctions with Superuser, Billing, and Technical roles, offering both administrative and technical access controls. Custom teams can be created, enabling tailored permissions based on user needs. In comparison, Pressable uses a Collaborator Access system emphasizing simplicity and security for sharing credentials and managing specific site sections through SFTP. While Nexcess provides more flexibility with its various predefined roles and the ability to create custom roles, Pressable emphasizes ease of collaborator management with straightforward methods for granting and revoking access.
When examining the user interfaces and tools for managing users, Nexcess offers a Client Portal that centralizes access with options to custom-create permissions, and no hard limits on adjustments. The interface supports thorough customization for both default and user-created teams. Pressable provides an Account Control Panel that shows all sites and collaborators at a glance, ensuring quick navigation. It’s designed for simplicity, allowing easy management of site versions, SFTP access, and development tools. While Nexcess’s portal is robust and flexible, Pressable’s control panel is more straightforward but effective for essential user management tasks.
In terms of access control measures and scalability, Nexcess supports adding multiple users with no set limit, facilitating broad access management capabilities. The ability to create custom roles and manage permissions dynamically ensures it can handle growth effectively. Pressable focuses on secure access through easy-to-use tools like SFTP and SSH, which are ideal for developers collaborating on projects. Both platforms excel in security, but Nexcess’s approach offers more extensive customization options for scaling user roles and permissions as teams expand.
Nexcess user roles table:
| Role | Description | Access highlights |
|---|---|---|
| Superuser | Equivalent to an administrator. | Full functionality within the Nexcess Client Portal. |
| Billing | Focused on account management and invoicing. | Limited technical access, primarily account and billing features. |
| Technical | More technical functionality within the portal. | Limited access to account management and billing. |
| Custom Teams | User-defined roles with custom permissions. | Flexible permissions tailored to team expertise. |
Pressable user roles table:
| Role | Description | Access highlights |
|---|---|---|
| Collaborator Access | Provides SFTP access and site area controls. | Can grant or revoke specific area access. |
| Control Panel | Displays site information and allows basic administrative task management. | Manage site versions, staging/live status, etc. |
Customer support
hosting provider.
Score Components:
- Support communication channels (30%): Measures the variety of customer support types
provided (live chat, chatbot, email, phone, etc.) - Availability (20%): Assesses the availability hours for each channel, including 24/7
support options. - Technical support quality (30%): Assesses whether the provider offers comprehensive
technical support, including hardware upgrades (e.g., HDD to SSD), software installations, and web
server configuration changes. - Enterprise support (20%): Checks if there are dedicated or priority support services
for enterprise-level customers.
8.8
8.8
🏆 Winner
Nexcess: In the competitive landscape of hosting providers, both Nexcess and Pressable offer commendable customer support, but Nexcess edges out in terms of availability and contact methods. With Nexcess, you get 24/7/365 support via phone, live chat, and email, making it highly accessible. Their support covers a wide range of issues including troubleshooting, infrastructure, and security, except for web development and SEO. Proactive monitoring, daily backups, and free DNS services round out their offerings.
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Phone support |
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Live chat support |
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Chatbot |
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Email/ticket support |
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Enterprise support (dedicated agent, priority support) |
yes (optional) |
Nexcess and Pressable both offer 24/7 customer support, but their services differ in several ways. Nexcess provides chat and phone support for general inquiries, with designated hours for account verification, renewals, and cancellations. Technical assistance is available from 7 a.m. to midnight EST, via phone or a Help Ticket for email support. They have separate contact numbers for US and international customers. However, some users have reported issues such as slow response times and communication difficulties, often attributed to outsourcing.
On the other hand, Pressable, with its 24/7 online support, excels in quick resolution and customer satisfaction. They boast an average response time of under two minutes and resolution in less than ten minutes, backed by a team of certified WordPress engineers. Although they lack phone support, they provide robust services like hack recovery assistance, security monitoring, and a dedicated Slack channel for advanced support—features that may appeal to WordPress-focused users.
Nexcess vs Pressable: User feedback
User feedback on Nexcess hosting is highly polarized. Positive reviews frequently commend the platform’s knowledgeable and responsive customer support, emphasizing swift issue resolution and a user-friendly interface. However, negative reviews highlight significant issues with the backup system, slow migration processes, and unreliable server performance, causing operational disruptions and reputational damage. Many users note the decline in service quality following the company’s acquisition, culminating in mixed recommendations.
Overall, users have expressed high satisfaction with the hosting provider, citing exceptional customer support, fast response times, and reliable uptime as standout features. The platform’s ease of use, fast website speeds, and seamless integration with WordPress are frequently praised. Although some users noted that accessing core files and the staging environment process could be more straightforward, these issues do not significantly detract from their positive experiences. The main minor drawback highlighted is the pricing, which some users feel is on the higher side, but they acknowledge it is justified by the outstanding quality and support provided.
Nexcess vs Pressable: FAQ
Which platform is better suited for hosting WordPress websites?
Both Nexcess and Pressable are well-suited for hosting WordPress websites, each offering a range of features tailored to WordPress users. Nexcess provides diversified hosting plans that include powerful tools and excellent support, making it an attractive option for agencies and businesses. Pressable, on the other hand, focuses on ease of use and performance, with features like one-click cloning and professional WordPress-specific support. Both platforms can effectively meet the needs of WordPress users, but Pressable might have a slight edge due to its superior performance and user-friendly interface.
Which hosting service offers better security features?
Nexcess offers a comprehensive array of security features including various types of SSL certificates, advanced security hardening, proactive monitoring, and Cloudflare-powered web application security solutions. Pressable provides robust security as well, with free SSL certificates from Let’s Encrypt, regular malware scanning, and Jetpack Security Daily. Both platforms prioritize security, but Nexcess edges out slightly with its more extensive SSL options and specialized security measures.
Which platform offers better customer support?
Nexcess provides 24/7/365 support via phone, live chat, and email, covering a wide range of issues including troubleshooting, infrastructure, and security. Pressable offers 24/7 online support with certified WordPress engineers, but lacks phone support. While both have strong support systems, Nexcess provides more contact methods, making it the better option for customer support.
Which hosting service offers more scalability options for growing websites?
Both Nexcess and Pressable excel in scalability, with features tailored to handle growing websites and traffic spikes. Nexcess offers free autoscaling on every site and various hosting plans to meet expanding needs, while Pressable provides elastic scaling without the need for plan upgrades. Each service offers strong scalability options, with Pressable slightly edging out due to its effortless scaling capabilities.
How do the providers handle email hosting and what features are included?
Nexcess includes unlimited email hosting with its plans, providing integrated solutions for managing professional email services. Pressable, however, does not offer email hosting, requiring users to seek third-party solutions like Google Workspace or Outlook for their email needs. Therefore, Nexcess is a better choice for users who need integrated email hosting.
The making of this blog
We followed a clear, step-by-step process to write and research this article.
