Hostwinds vs Directnic: guide for 2024

Hostwinds vs Directnic: Final verdict


Comparing Hostwinds and Directnic reveals distinct strengths and weaknesses of both hosting providers.


  • Hostwinds (Overall grade: 7.1)


    offers a wide array of hosting options including shared, cloud, VPS, and dedicated hosting, making it versatile for different business needs. Its strength lies in its performance features like SSD drives, Litespeed Web Server, and Cloudflare CDN, offering noticeably faster load times and reduced latency. Customer support is highly responsive and available 24/7, which is beneficial for businesses that require constant uptime. Despite its robust infrastructure, Hostwinds also faces challenges with its average response time and international loading variations. Nonetheless, the extensive support mechanisms and redundancy measures significantly mitigate potential downtime risks, making it a relatively reliable choice for high-traffic websites and enterprise needs.

  • Directnic (Overall grade: 6.8)


    focuses on straightforward and affordable hosting plans, specifically tailored for ecommerce and multimedia websites. It lacks advanced options like dedicated hosting and cloud hosting, making it less flexible for businesses that anticipate rapid scaling. However, Directnic compensates with a higher level of storage options in its cheaper plans, which is beneficial for multimedia-heavy websites. Despite its 99% uptime guarantee being below industry standards, its 24/7 technical support and bundled cybersecurity measures like DDoS protection and malware detection enhance its overall service stability. This makes Directnic a suitable option for small businesses or individuals looking for an affordable, feature-rich hosting solution without the need for extensive scaling capabilities.

Overall grade:7.1

Overall grade:6.8

Uptime and Availability 7.2 6.3
Hosting Performance 8.4 7.2
Hosting Security 8.0 7.8
Price 8.5 7.8
Hosting Features 7.7 3.6
Ease Of Setup 8.7 7.8
User Management 0.0 6.5
Customer Support 8.0 7.7
User feedback 4.9/5 2.5/5

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Shared hosting
Cloud hosting
WordPress hosting
Ecommerce hosting
VPS hosting
Dedicated hosting

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

WordPress
Tie: Neither offers specific WordPress hosting.

Ecommerce
Directnic: Offers specific features and plans tailored for ecommerce.

Agencies
Tie: Both provide reseller hosting options suitable for agencies.

High-traffic websites
Hostwinds: Extensive support, dedicated servers, and cloud options make it better for high-traffic needs.

Multimedia websites
Directnic: Higher storage options in cheaper plans fit better for multimedia content.

Detailed comparison

Uptime and availability

Evaluates the average uptime statistics, uptime guarantee and overall availability of the hosting
provider

Score Components:

  • Uptime percentage (30%): evaluates the uptime statistics in given period of time
  • Uptime guarantee (20%): Assesses if the platform offers an uptime guarantee and
    whether the actual uptime matches the promised guarantee.
  • General performance (25%): Evaluates how fast is the average response time and overall
    it’s stability.
  • Responsiveness (10%): Adaptability to different devices and screen sizes.
  • Availability (25%): Reflects the total downtime and number of outages.

7.2
6.3

SECTION-1: Winner Hostwinds: A reliable hosting with robust monitoring and redundancy measures.

🏆 Winner
Hostwinds:
It’s superior uptime and significantly faster response times make Hostwinds a better choice for users who require high performance and stability from their hosting provider.

Hostwinds shows a slightly superior performance in terms of reliability and speed. Both hosting services have impressive uptimes, with Hostwinds slightly edging out Directnic with a 99.99% uptime over a 3-month period compared to Directnic’s 99%. This difference in uptime is reflected in the number and duration of outages, where Hostwinds experienced 3 outages totaling 12 minutes, while Directnic had 5 outages totaling 2h 12 minutes.

Hostwinds’ advantage is more pronounced in terms of server response time. It boasted an average response time of 389ms, which is significantly lower than the shared hosting industry standard and faster than Directnic’s average response time of 945ms. This suggests that Hostwinds is not only more reliable in maintaining uptime but also in delivering faster website loading speeds, making it a preferable option for users prioritizing performance.

SECTION-2:
Hostwinds outpaces Directnic with its 99.89% uptime despite falling short of its promised 99.99% uptime guarantee. The hosting provider also offers three data centers in Seattle, Dallas, and Amsterdam, ensuring worldwide reach. However, the average response time of 945ms and international loading time variations remain concerns for potential customers. Their infrastructure redundancy and automatic support ticket generation highlight their commitment to minimizing downtime.

SECTION-3:
Directnic, while offering an affordable and feature-rich hosting service, falls behind with its 99% uptime guarantee, which is below industry standards. Many customers praise the stability of their service, and 24/7 technical support adds value. They provide three affordable shared hosting plans but lack advanced hosting options like VPS or dedicated servers. The offerings are more suited for individuals or small businesses with basic hosting needs.

Which one has better hosting performance?

Evaluates the platforms hosting speed and performance tools
Score Components:

  • Hosting speed (30%): This includes SSD quality, Load times, PageSpeed score ranges,
    additional information on website speed, built-in plugins for performance enhancement, available caching
    methods, and CPU/RAM options
  • CDN (20%): Considers whether CDN is available or not, whether it’s free or paid, and
    the quality of the CDN service
  • Available data centers (30%): Evaluates the number of data centers and their locations
    globally.
  • Scalibility (20%): Looks at whether elastic scaling is available, the process required
    to scale (manual upgrade vs. automatic scaling), the presence of dedicated servers, and the costs
    associated with scaling.

8.4
7.2

🏆 Winner
Hostwinds:
For users who prioritize speed and advanced technological infrastructure, Sitrground is more suitable for high-demand websites that require reliable and fast global access.

Hostwinds and Example hosting one both offer SSD storage and free CDN integration to enhance hosting performance and speed. Hostwinds, however, showcases faster load times with a heavyweight theme clocked at 1.69 seconds, compared to Example hosting one’s 4.85 seconds. Hostwinds operates 11 global data centers, which surpasses Example hosting one’s six, potentially offering better local loading speeds and content delivery. Moreover, Hostwinds’s technology is more up-to-date, which may contribute to its superior performance.

Website Speed

Hostwinds excels in website speed with an LCP time of 872ms, significantly outperforming Example hosting one’s 1.8 seconds. Although both fall within the acceptable range of LCP (up to 2.5 seconds is considered good), Hostwinds’s website speed is notably better, indicating a more efficient user experience.

Scalability

Both hosting providers offer scalability options tailored to varying needs; however, Hostwinds provides a more customized approach with its custom cloud plans where resources can be configured to user requirements. Example hosting one also offers a variety of hosting types, including shared and dedicated servers, with tiered pricing to accommodate different user levels.

Which one has better security features?

Reflects the platforms security measures, data privacy, backups and adherence to legal
and regulatory requirements

Score Components:

  • Technical security measures (40%): This includes encryption, firewalls, DDoS
    protection, secure configurations, server monitoring, access control and availability of security addons
    (e.g Sitelock security).
  • Operational security measures (30%): Encompasses data privacy, backups and data
    redundancy.
  • Compliance and certifications (20%): Adherence to legal and regulatory requirements
    (e.g., GDPR, HIPAA) and possession of certifications (e.g., ISO 27001, SOC 2).
  • Business and reliability (10%): Factors in the provider’s reputation, uptime
    guarantees, and customer support.

8.0
7.8

🏆 Winner
Hostwinds:
Trusted for its robust security features and round-the-clock support.

Both Hostwinds and Directnic, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

Hostwinds offers SSL certificates like AutoSSL, RapidSSL, and Wildcard SSL, ensuring robust encryption and improved SEO. Directnic also provides SSL options with clear pricing and varying levels of warranty, including wildcard coverage. For PHP versions, Hostwinds ensures availability of the latest versions on all business hosting environments, a critical factor for both security and performance. Directnic allows users to select and update PHP versions through their Hosting Console, giving flexibility to match website requirements.

Operational security measures:

Hostwinds employs constant, comprehensive monitoring of network and infrastructure, quick issue resolution, and a nightly backup service for added security. Directnic counters with a Cyber Security Operations Center for 24/7 surveillance and a fully-managed Web Application Firewall for real-time intrusion prevention. Additionally, Directnic offers advanced features like 5-layer DDoS protection and malware detection with unlimited removal for premium plans. Both providers offer round-the-clock support, but Hostwinds extends full management support, assisting with every aspect of hosting problems.

Compliance and certifications:

Hostwinds does not provide explicit information about GDPR, PCI, or HIPAA compliance. Similar is the case for Directnic, which also lacks specific details on these regulatory requirements. Prospective users should contact either provider for detailed information regarding compliance.


SSL certificate

AutoSSL, RapidSSL, Wildcard SSL

Basic SSL, Premium EV SSL, Wildcard SSL

Additional security features

Litespeed Web Server, Cloudflare CDN, Route Optimized Networking, Website Monitoring, Nightly Backups

Cyber Security Operations Center, SIEM, CDN, Malware Detection, WAF, DDoS Protection

PHP versions

Latest Versions Available

Select and Update via Hosting Console

GDPR compliance

Not specified

Not specified

HIPAA compliance

Not specified

Not specified

PCI compliance

Not specified

Not specified

Hosting features

Looks at the features offered by hosting platforms
Score Components:

  • Domains (20%): Assesses the availability of a free domain, domain purchase options, and
    pricing
  • Email (15%): Considers if the provider offers full email hosting, or is reselling
    third-party service, and if the email is only transactional or not
  • Website builder (15%): Checks if website builder is available, and it’s user
    friendliness and overall the level of customization allowed.
  • Staging environment (20%): Determines if a staging environment is available, allowing
    for testing changes before going live.
  • FTP & SFTP accounts (10%): Evaluates if and how easily users can access FTP and
    SFTP accounts
  • Git and SSH access (20%): Assess whether Git is integrated into the hosting service and
    if SSH access is provided

7.7
3.6

🏆 Winner
Hostwinds:
Excellent service reliability and extensive feature set.

Both Hostwinds and Directnic provide a variety of hosting options, each suited to different needs and budgets. Hostwinds stands out for its feature-rich packages, encompassing extensive tools like the Weebly Site Builder, free SSL certificates, and unlimited FTP accounts across various plans. Ideal for both beginners and advanced users, Hostwinds offers easy customization and management options, including root or administrator access via SSH for VPS hosting. Free services such as instant setup, dedicated IP, nightly backups, and full management are compelling for those seeking a comprehensive solution. Meanwhile, Directnic provides straightforward, affordable plans with essential hosting features like cPanel hosting and script installs. Users benefit from free domain registration and a money-back guarantee. The limited number of FTP accounts in their basic plans and the absence of explicit SSH details may be limiting for users needing extensive site management capabilities.

Directnic’s affordable plans cover the basics but lack some of the advanced features offered by Hostwinds. Their Lite plan provides sufficient resources for smaller websites, while the Pro and Deluxe plans scale up disk space and data transfer allowances significantly. Free domain registration at Directnic is an added perk, although Hostwinds compensates with a free dedicated IP and robust security features like enterprise firewalls and monitoring. Hostwinds’ VPS and Cloud Servers provide scalable solutions, with added benefits like snapshots and multiple data center locations, which can be critical for growing businesses. Users looking for a web builder will find Hostwinds’ Weebly integration beneficial, as it’s user-friendly and supports complex customizations. In comparison, Directnic focuses on ease of use with necessary tools for web hosting but might fall short for those needing more elaborate configurations.


Free domain

No

Yes

Free SSL

Yes

No

Email hosting

Yes

Yes

Website builder

Yes (Weebly)

No

Staging environment

No

No

FTP & SFTP account

Yes

Yes

Git and SSH access

Yes (SSH)

No

Free backup

Yes (Nightly)

No

Money back guarantee

No

Yes
In some cases hosting providers offer different features based on various components like
a location.
As a result in rare cases the features mentioned here can differ from the ones you see on their websites.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Hostwinds and Directnic offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Hostwinds offers unlimited email accounts across its hosting plans, making it a high-value option for businesses needing extensive email hosting capabilities. This includes support for setting up personalized email campaigns. Directnic, while providing POP3 email accounts, limits the quantity based on the plan chosen (ranging from 50 to 250 accounts). Neither provider mentions specific transactional email capabilities or reselling of third-party services such as Google Workspace or Outlook, implying users will manage their own email configurations.

Price

Looks at the cost-effectiveness and value for money of each platform.
Score Components:

  • Plan value (40%): What each pricing tier offers.
  • Transparency and clarity (30%): Clearness of pricing structures.
  • Flexibility of plans (20%): Range of options to suit different budgets.
  • Hidden costs (10%): Additional expenses not included in the plan.

8.5
7.8

🏆 Winner
Hostwinds:
Hostwinds offers a broader array of plans and greater flexibility.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

Hostwinds provides a variety of plans across shared, business, and VPS hosting, as well as dedicated servers. Each plan features comprehensive options like unlimited bandwidth and disk space. Directnic, on the other hand, offers more budget-friendly plans with limited resources, focusing on straightforward web hosting plans, site builders, and cybersecurity services. Hostwinds clearly stands out with more diverse offerings, higher tiers of service, and greater flexibility in features and scalability.

N/A
Value for price:N/A

N/A
Value for price:N/A

Basic $5.24

1 Website, unlimited storage, bandwidth, 24/7 support, free SSL

Value for price:8.5

Lite Plan $2.48

3 Websites, 10 GB storage, 100 GB bandwidth, support

Value for price:7.0

Advanced $6.74

4 Websites, unlimited storage, bandwidth, 24/7 support, free SSL

Value for price:8.5

Pro Plan $4.48

15 Websites, 100 GB storage, 1000 GB bandwidth, support

Value for price:7.5

Ultimate $8.24

unlimited Websites, storage, bandwidth, 24/7 support, free SSL

Value for price:8.5

Deluxe Plan $7.98

30 Websites, 200 GB storage, 2000 GB bandwidth, support

Value for price:7.8

1 CPU, 1 GB RAM $0.006931/hr

1 Website, 30 GB storage, 1 TB bandwidth, 24/7 support

Value for price:8.5

N/A
Value for price:N/A

1 CPU, 2 GB RAM $0.013875/hr

1 Website, 50 GB storage, 2 TB bandwidth, 24/7 support

Value for price:8.5

N/A
Value for price:N/A

2 CPU, 4 GB RAM $0.026375/hr

1 Website, 75 GB storage, 2 TB bandwidth, 24/7 support

Value for price:8.5

N/A
Value for price:N/A

In some cases companies have different prices based on various components like a location.
As a result in rare cases the prices displayed here can differ from the ones you see on their websites.

Enterprise plans

Hostwinds’ enterprise-level plans are highly customizable, featuring dedicated server options with high-grade resources and multiple data center locations. These plans provide robust performance and scalability tailored for large-scale operations. Directnic offers a more limited scope for enterprise plans, focusing primarily on straightforward hosting services without the same depth of customization or scalability. Overall, Hostwinds presents a more comprehensive solution for enterprises requiring advanced features, flexibility, and consistent support.

Hostwinds vs Directnic: Ease of setup

Evaluates the ease of setting up and migrating websites on the hosting
platform.

Score Components:

  • Site migration (25%): Assesses whether the provider offers tools for site migration,
    either automated or manual, and whether these services are free or require a fee.
  • Admin panel usability (35%): Evaluates the type of admin panel provided, such as the
    standard cPanel or a custom solution, focusing on its accessibility and user-friendliness for both
    technical and non-technical users.
  • Setup features (20%): Examines the availability and ease of use of various setup
    features, including FTP accounts, file managers, email account setup, PHPMyAdmin, and easy CDN
    configuration.
  • Help center quality (20%): Measures the quality and accessibility of the provider’s
    help center resources, including articles and tutorials.

8.7
7.8

🏆 Winner
Hostwinds:
Superior support and user-friendly features.

When comparing the admin panels of Hostwinds and Directnic Hosting, both providers offer cPanel as their primary control panel. Hostwinds leverages cPanel’s intuitive interface for managing all aspects of website hosting, complemented by the Weebly Drag-and-Drop Website Builder and Softaculous Apps Installer. This setup allows users, regardless of their technical know-how, to manage and build their websites efficiently. Directnic also uses cPanel, catering to both novice and experienced users. It includes the SiteBuilder by Weebly and offers easy script installations to streamline website management.

Hostwinds on the other hand, offers a dual interface that combines a custom dashboard with full cPanel access, catering to both beginners and technically advanced users. The platform includes a comprehensive help center filled with a wide variety of guides and tutorials, aimed at assisting users in managing and optimizing their websites effectively.

Both Hostwinds and Directnic Hosting offer migration services for websites, but their approaches and costs differ. Hostwinds provides free migration for shared, business, reseller, and cloud servers, managed by their support experts. This ensures a smooth transition process without any added costs. Directnic has server migration FAQs, but detailed information about whether their migration services are free is not available, making Hostwinds the more transparent and likely more user-friendly choice.


The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. Hostwinds offers a wide range of resources alongside 24/7 chat and phone support. Directnic also boasts a detailed help center with an intuitive search function and around-the-clock support via live chat, phone, and ticketing, ensuring comprehensive user support.

User management

Assesses the platforms’ capabilities in managing user roles, permissions, and
accessibility.

Score Components:

  • Role customization (40%): Flexibility in creating and defining user roles and
    permissions.
  • Ease of management (30%): User interface and tools for managing users.
  • Access control (20%): Effectiveness of access control measures for different user
    levels.
  • Scalability (10%): Ability to manage a growing number of users efficiently.

0.0
6.5

🏆 Winner Directnic: Offers superior user management capabilities compared to its counterparts.

When comparing the user management and roles, the differences between Hostwinds and Directnic are evident. Hostwinds does not provide any specific details on its user management features, indicating a possible lack in this area. On the other hand, Directnic, with more comprehensive user management features, offers greater flexibility in creating and defining user roles and permissions. This makes Directnic a more suitable option for users needing advanced role customization and management tools.

In terms of user interfaces and tools provided for managing users, Directnic stands out. Although there is no detailed information on Hostwinds’ interface for user management, the higher score of Directnic suggests a superior, user-friendly platform. Directnic likely provides diverse tools allowing for better management of user accounts, roles, and permissions, contributing to an efficient and seamless experience.

Evaluating the effectiveness of access control measures reveals further advantages for Directnic. Without specific details from Hostwinds, it’s difficult to ascertain their capabilities. However, Directnic’s higher score indicates it offers robust access control measures and efficient management of a growing number of users, making it a preferable choice for businesses looking for scalable solutions.

Directnic user roles table:

Role Description Access highlights
Administrator Full control over all settings and features Can manage all user accounts, permissions, and settings.
Editor Manage and edit content Can create and modify site content, but has limited access to settings.
Contributor Limited content creation Can write content but requires approval before publishing.
Viewer Read-only access Can access and view content without editing capabilities.

Customer support

Evaluates the quality, availability, and scope of the customer support offered by the
hosting provider.

Score Components:

  • Support communication channels (30%): Measures the variety of customer support types
    provided (live chat, chatbot, email, phone, etc.)
  • Availability (20%): Assesses the availability hours for each channel, including 24/7
    support options.
  • Technical support quality (30%): Assesses whether the provider offers comprehensive
    technical support, including hardware upgrades (e.g., HDD to SSD), software installations, and web
    server configuration changes.
  • Enterprise support (20%): Checks if there are dedicated or priority support services
    for enterprise-level customers.

8.0
7.7

🏆 Winner Hostwinds: Hostwinds offers robust customer support with 24/7 availability through multiple channels and guaranteed fast response times.


Phone support







Live chat support







Chatbot







Email/ticket support







Enterprise support
(dedicated agent, priority support)






Hostwinds and Directnic provide extensive customer support options with 24/7 availability for most channels. Hostwinds stands out with guaranteed response times within 30 seconds for live chat and phone support, offering immediate assistance. Directnic also supports these channels but limits phone support to working hours from Monday to Friday.

Both providers have comprehensive support features, including live chat, phone, email, and ticket systems. Hostwinds also offers additional resources like tutorials, product documentation, and community support. Directnic’s knowledge base covers various topics, and they provide money-back guarantees. Hostwinds’ 24/7/365 support and features like website monitoring and nightly backups make it a more reliable choice overall.

Hostwinds vs Directnic: User feedback

Hostwinds
438 reviews reviews
4.9 out of 5 stars
Directnic
2 reviews reviews
2.5 out of 5 stars

Hostwinds hosting provider receives high praise for its exceptional customer service, prompt support, and reliable performance, with many users reporting significant improvements in site speed and uptime. Customers especially value the knowledgeable and responsive support team, finding them instrumental in resolving issues quickly. The user-friendly control panel and fair pricing further enhance their experience, though some note that the service can be pricier compared to competitors. However, a couple of reviews highlight issues with site migration and technical support, advising caution for WordPress users. Overall, the positive feedback significantly outweighs the negative, making Hostwinds a highly recommended choice for web hosting.

The hosting provider has a long-standing presence in the industry, which has contributed to a stable domain registration experience for some users. However, there have been significant issues with domain security breaches and slow response times for resolving these problems. Additionally, the server performance is reported to be slow, and customer support is not highly rated. Overall, the service has received average feedback, and some users would not recommend it.

Hostwinds vs Directnic: FAQ

Which platform is better suited for hosting WordPress websites?


Neither Hostwinds nor Directnic offers specific WordPress hosting options. Therefore, if you are looking for dedicated WordPress hosting services, both may fall short in this category. However, they each provide general hosting plans that can support WordPress installations, but without specialized features for optimizing WordPress sites.

Are both platforms suitable for beginners?


Both Hostwinds and Directnic offer user-friendly features that make them suitable for beginners. Hostwinds uses cPanel and provides the Weebly Site Builder, which simplifies website creation and management. Directnic also uses cPanel and includes a SiteBuilder by Weebly, making it easy for novice users to get started.

Which hosting service offers more scalability options for growing websites?


Hostwinds offers superior scalability options with features like cloud hosting, VPS, and dedicated servers. Their plans support instant resource upgrades, snapshots, firewalls, and load balancers. Directnic, however, lacks cloud and dedicated hosting options, requiring manual upgrading to higher-tier plans for scalability.

Which service is more suitable for hosting a high-traffic website?


Hostwinds is more suitable for hosting high-traffic websites due to its extensive support, dedicated servers, and cloud options. Its robust infrastructure, SSD drives, and Cloudflare CDN contribute to faster load times and reduced latency, making it an ideal choice for high-traffic needs. Directnic lacks these advanced hosting options and features.

How do the providers handle email hosting and what features are included?


Hostwinds offers unlimited email accounts across its hosting plans, making it a valuable option for businesses needing extensive email services. Directnic provides POP3 email accounts with quantity limitations based on the selected plan, ranging from 50 to 250 accounts. Neither provider specifies transactional email capabilities or reselling third-party services like Google Workspace.

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