10Web vs Web Hosting Pad: guide for 2024

10Web vs Web Hosting Pad: Final verdict


Looking over 10Web vs. WebHostingPad, it’s clear why both hosts are so popular. They have both hosted millions of
websites that run on WordPress for decades, building up a loyal customer base.


  • 10Web (Overall grade: 8.8)

    employs cutting-edge Google Cloud infrastructure to ensure a remarkable 99.99% uptime, paired with an innovative AI-powered website builder and comprehensive user management features. The inclusion of Cloudflare’s Enterprise CDN enhances both speed and security, making it highly suitable for high-traffic sites and agencies needing multi-site management. Advanced tools like automated backups and real-time monitoring, along with excellent customer support, strengthen its position, despite occasional bugs and higher pricing concerns.

  • WebHostingPad (Overall grade: 6.1)

    stands out for its cost-effective plans, starting at just $1.99/month, which include unlimited websites, domains, and emails, along with a free Weebly site builder. This makes it a compelling option for newcomers and budget-conscious users. However, the 99.9% uptime guarantee is not as strong as 10Web’s, and there are areas for improvement, such as feature set for larger businesses, occasional downtime, and inconsistent billing practices. While the support is commendable with multiple service channels available, the lack of advanced infrastructure and optimization features may be limiting for more demanding use cases.

Overall grade:8.8

Overall grade:6.1

Uptime and Availability 9.7 8.0
Hosting Performance 8.6 5.0
Hosting Security 8.6 8.0
Price 8.8 8.0
Hosting Features 7.7 5.2
Ease Of Setup 9.1 7.2
User Management 8.6 0.0
Customer Support 9.3 7.2
User feedback 4.5/5 4.7/5

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Shared hosting
Cloud hosting
WordPress hosting
Ecommerce hosting
VPS hosting
Dedicated hosting

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

WordPress
Tie: Both offer excellent tools and optimized plans for WordPress hosting.
Ecommerce
10Web: Offers superior support, reliability, and advanced features, making it a better choice for businesses prioritizing long-term growth and stability in their ecommerce endeavors.
Agencies
10Web: Provides AI-powered tools, multisite support, and white labeling, making it ideal for agencies.
High-traffic websites
10Web: Offers dedicated hosting and high-performance infrastructure suitable for high-traffic websites.
Multimedia websites
Tie: Both platforms offer features necessary for managing multimedia content.

Detailed comparison

Uptime and availability

Evaluates the average uptime statistics, uptime guarantee and overall availability of the hosting
provider

Score Components:

  • Uptime percentage (30%): evaluates the uptime statistics in given period of time
  • Uptime guarantee (20%): Assesses if the platform offers an uptime guarantee and
    whether the actual uptime matches the promised guarantee.
  • General performance (25%): Evaluates how fast is the average response time and overall
    it’s stability.
  • Responsiveness (10%): Adaptability to different devices and screen sizes.
  • Availability (25%): Reflects the total downtime and number of outages.

9.7
8.0


🏆 Winner 10Web: Superior uptime and advanced infrastructure make 10Web the standout hosting provider.

10Web leverages the Google Cloud Platform to deliver an impressive 99.99% uptime guarantee, thanks to its next-generation infrastructure. By featuring Google compute engines, multiple global data centers, and elastic scaling, 10Web ensures optimal performance and reliability. Each website hosted on 10Web benefits from complete isolation using LXD containers, which further enhances security and performance.

WebHostingPad offers a 99.9% uptime guarantee, covering a broad range of typical hosting issues but excluding many external factors beyond its control. While its monitoring and compensation policies are notable, the uptime promise falls short compared to 10Web. WebHostingPad provides service credits for extended downtime, yet the exclusions limit its assurance reliability.

Which one has better hosting performance?

Evaluates the platforms hosting speed and performance tools
Score Components:

  • Hosting speed (30%): This includes SSD quality, Load times, PageSpeed score ranges,
    additional information on website speed, built-in plugins for performance enhancement, available caching
    methods, and CPU/RAM options
  • CDN (20%): Considers whether CDN is available or not, whether it’s free or paid, and
    the quality of the CDN service
  • Available data centers (30%): Evaluates the number of data centers and their locations
    globally.
  • Scalibility (20%): Looks at whether elastic scaling is available, the process required
    to scale (manual upgrade vs. automatic scaling), the presence of dedicated servers, and the costs
    associated with scaling.

8.6
5.0

🏆 Winner
10Web:
With an emphasis on cutting-edge infrastructure and automation, 10Web stands out for its superior hosting performance.

10Web leverages Google Cloud’s top-tier servers and SSDs, resulting in standout performance metrics such as a 90+ PageSpeed score. Their hosting solutions include advanced tech like Nginx and LXD containers, enhancing speed and efficiency. Moreover, the inclusion of Cloudflare’s Enterprise CDN ensures swift content delivery and robust DDoS protection. On the other hand, WebHostingPad offers affordable plans starting at $1.99/month, with free SSL and a free website builder powered by Weebly. They guarantee a 99.9% uptime and provide unlimited websites, domains, and emails. WebHostingPad’s servers are optimized for performance, yet they do not match 10Web’s high-end infrastructure and extensive speed optimization features.

Website Speed

10Web’s focus on speed optimization is evident through features like CSS, HTML, and JS minification, as well as image and video lazy loading. These optimizations contribute to a remarkable 90+ PageSpeed score. Furthermore, 10Web’s automated frontend improvements and Cloudflare CDN integration speed up content delivery, reducing Time to First Byte (TTFB). WebHostingPad also offers speedy servers, but lacks the extensive optimization features that 10Web boasts, impacting overall site speed.

Scalability

10Web supports elastic scaling, automatically ramping up resources to handle spikes in traffic and charging a minimal fee for additional usage. This makes it a cost-effective option for sites that experience variable traffic. WebHostingPad’s scalability is more traditional; users need to upgrade plans as their site grows, but detailed cost specifics aren’t provided. There’s no mention of dedicated servers for either provider.

Which one has better security features?

Reflects the platforms security measures, data privacy, backups and adherence to legal
and regulatory requirements

Score Components:

  • Technical security measures (40%): This includes encryption, firewalls, DDoS
    protection, secure configurations, server monitoring, access control and availability of security addons
    (e.g Sitelock security).
  • Operational security measures (30%): Encompasses data privacy, backups and data
    redundancy.
  • Compliance and certifications (20%): Adherence to legal and regulatory requirements
    (e.g., GDPR, HIPAA) and possession of certifications (e.g., ISO 27001, SOC 2).
  • Business and reliability (10%): Factors in the provider’s reputation, uptime
    guarantees, and customer support.

8.6
8.0

🏆 Winner
10Web:
Provides top-notch security measures including encrypted backups and 24/7 monitoring.

Both 10Web and WebHostingPad, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

10Web offers robust technical security features, including free SSL certificates with automatic renewal and the latest PHP versions. The provider also implements encrypted communication, credentials, and backups. WebHostingPad also offers free SSL certificates and commercial ones for purchase; however, specific PHP versions supported are not detailed. WebHostingPad additionally ensures that financial data is encrypted during and after transmission. While both provide satisfactory technical security, 10Web’s comprehensive encryption for communication, credentials, and backups gives it an edge.

Operational security measures:

10Web maintains rigorous operational security through features such as 24/7 monitoring, malware removal programs, regular security scans, and strict login attempt limitations. WebHostingPad offers free malware scans, a complementary annual scan, server security, and spam filtering for email accounts. User responsibilities for security and data backups are also emphasized by WebHostingPad. Despite these offerings, 10Web’s constant monitoring and proactive measures like suspicious activity alerts and login attempt limitations are more robust.

Compliance and certifications:

10Web is compliant with GDPR, relying on PCI DSS-compliant payment processors like PayPal and Stripe. A detailed GDPR compliance statement is forthcoming. WebHostingPad is also GDPR-compliant, offering guidelines and support for GDPR-related data rights. PCI compliance specifics for WebHostingPad are not provided, and HIPAA compliance is not specified for either provider. Both ensure legal compliance and data security, but 10Web’s clear stance on using PCI DSS-compliant processors offers more specified assurance.


SSL certificate

Free Let’s Encrypt SSL certificates with automatic renewal

Free Let’s Encrypt SSL certificates, commercial SSLs for $24.95/year

Additional security features

Malware removal, 24/7 monitoring, suspicious activity alerts

Complimentary malware scan, spam filtering, Secure communication via HTTPS/SSL encryption

PHP versions

Latest versions supported

PHP support (specific versions not mentioned)

GDPR compliance

Yes, detailed statement coming soon

Yes

HIPAA compliance

No

No

PCI compliance

Yes, via PayPal and Stripe

No

Hosting features

Looks at the features offered by hosting platforms
Score Components:

  • Domains (20%): Assesses the availability of a free domain, domain purchase options, and
    pricing
  • Email (15%): Considers if the provider offers full email hosting, or is reselling
    third-party service, and if the email is only transactional or not
  • Website builder (15%): Checks if website builder is available, and it’s user
    friendliness and overall the level of customization allowed.
  • Staging environment (20%): Determines if a staging environment is available, allowing
    for testing changes before going live.
  • FTP & SFTP accounts (10%): Evaluates if and how easily users can access FTP and
    SFTP accounts
  • Git and SSH access (20%): Assess whether Git is integrated into the hosting service and
    if SSH access is provided

7.7
5.2

🏆 Winner
10Web:
Offers advanced AI tools and robust performance for seamless website management.

When comparing the website-building capabilities of 10Web and WebHostingPad, both providers bring distinct features to the table. 10Web goes beyond basics by incorporating an AI-powered website builder, enabling users to create complex and well-optimized websites with ease. This feature stands out for making website creation more intuitive, especially for users who may not have extensive technical skills. Additionally, 10Web offers a free custom domain for the first year, which can be a considerable benefit for startups looking to save costs initially. Their robust SEO tools and advanced caching methods are excellent for those prioritizing site performance and visibility.

WebHostingPad, on the other hand, provides a free Weebly site builder which is user-friendly but may not offer the same level of customization and advanced features as 10Web’s AI tools. It allows for basic website building needs but doesn’t delve into advanced optimization techniques. WebHostingPad also offers unlimited bandwidth and hosting space, which can be appealing to users expecting to scale their websites. One attractive point is the free domain registration for one year, aligning similarly with 10Web’s offering. However, the lack of advanced staging environments and automated backups could be deal-breakers for more tech-savvy users needing higher security and testing features.


Free Domain

Yes, for the first year

Yes, for the first year

Free SSL

Yes

Yes

Email Hosting

Yes

Yes

Website Builder

Yes, AI Website Builder

Yes, Weebly Site Builder

Staging Environment

Yes

No

FTP & SFTP Accounts

Yes

Yes

Git and SSH Access

Yes

Contact support for details

Free Backup

Yes

No

Money Back Guarantee

Not specified

Not specified
In some cases hosting providers offer different features based on various components like
a location.
As a result in rare cases the features mentioned here can differ from the ones you see on their websites.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both 10Web and WebHostingPad offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Email services at 10Web are provided through a partnership with Microsoft 365, offering a professional email and access to Outlook on a trial basis before transitioning to a paid service. Conversely, WebHostingPad provides unlimited free professional email accounts, which is particularly beneficial for users requiring multiple email accounts without incurring additional costs.

Price

Looks at the cost-effectiveness and value for money of each platform.
Score Components:

  • Plan value (40%): What each pricing tier offers.
  • Transparency and clarity (30%): Clearness of pricing structures.
  • Flexibility of plans (20%): Range of options to suit different budgets.
  • Hidden costs (10%): Additional expenses not included in the plan.

8.8
8.0

🏆 Winner 10Web:A hosting provider offering advanced AI-driven features and high-performance infrastructure.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

Comparing the pricing plans of 10Web and WebHostingPad reveals different approaches tailored to varying user needs. 10Web focuses on cloud-based and specialized AI-driven WordPress hosting, with premium features such as AI tools, high-performance hosting, and advanced backup and security features. Plans start at $20/month for cloud and WordPress hosting, offering up to unlimited AI content generation on higher-tier plans. WebHostingPad’s offerings primarily cater to shared and WordPress hosting, starting at $1.99/month with significant discounts for new clients. Their plans include free domain names, SSL certificates, and automated backups, but provide less advanced features compared to 10Web.

AI Starter$20

1 website, 10GB SSD, 10K visitors, 24/7 live chat, free custom domain, AI tools

Value for price:8.5
WordPress Basic$2.99

1 website, 2x memory, automated backups, free SSL.

Value for price:8.5
AI Premium$30

1 website, 15GB SSD, 50K visitors, enhanced support, AI tools

Value for price:8.8
WordPress Pro$3.99

1 website, 2x power, free SSL.

Value for price:8
AI Ultimate$45

1 website, 20GB SSD, 200K visitors, VIP support, AI tools

Value for price:9.0
WordPress Premium$5.99

1 website, 3x power, unlimited email.

Value for price:8
Agency Ultimate(Custom)

multi-website, customizable, dedicated support.

Value for price:8.8
N/A
N/A
Power Plan$4.49

unlimited websites, unlimited storage, free domain, free SSL.

Value for price:8
N/A
Power Plan Plus$6.99

unlimited websites, optimized servers, automated backups.

Value for price:8.1
N/A
Power Plan Mini$3.00

2 websites, 10GB disk space, 100GB bandwidth, free SSL.

Value for price:7.8
AI Starter$20

1 website, 10GB SSD, 10K visitors, 24/7 live chat, free custom domain, AI tools.

Value for price:8.5
N/A
AI Premium$30

1 website, 15GB SSD, 50K visitors, enhanced support, AI tools.

Value for price:8.8
N/A
AI Ultimate$45

1 website, 20GB SSD, 200K visitors, VIP support, AI tools.

Value for price:9.0
N/A
Agency Ultimate(Custom)

multi-website, customizable, dedicated support.

Value for price:9.2
N/A
Dedicated Hosting(Custom)

high-traffic sites, dedicated resources, advanced security.

Value for price:9.3
VPS Hosting$19.95

Dedicated IPs, full control, 24/7 monitoring.

Value for price:8.1
In some cases companies have different prices based on various components like a location. As a result in rare cases the prices displayed here can differ from the ones you see on their websites.

Enterprise plans

For enterprises, 10Web provides robust AI-driven and customizable features, especially suitable for agencies with its Agency Ultimate and Dedicated Hosting plans. These plans offer bespoke solutions with advanced infrastructure, VIP support, and multi-site management. WebHostingPad’s VPS Hosting offers dedicated resources and control at a lower starting price but lacks the advanced AI features and extensive customization options provided by 10Web.

10Web vs Web Hosting Pad: Ease of setup

Evaluates the ease of setting up and migrating websites on the hosting
platform.

Score Components:

  • Site migration (25%): Assesses whether the provider offers tools for site migration,
    either automated or manual, and whether these services are free or require a fee.
  • Admin panel usability (35%): Evaluates the type of admin panel provided, such as the
    standard cPanel or a custom solution, focusing on its accessibility and user-friendliness for both
    technical and non-technical users.
  • Setup features (20%): Examines the availability and ease of use of various setup
    features, including FTP accounts, file managers, email account setup, PHPMyAdmin, and easy CDN
    configuration.
  • Help center quality (20%): Measures the quality and accessibility of the provider’s
    help center resources, including articles and tutorials.

9.1
7.2

🏆 Winner 10Web: Known for its automated setup and user-friendly interface.

10Web offers a streamlined dashboard that simplifies the website management experience. This custom solution is accessible for both technical and non-technical users, providing powerful tools within a user-friendly environment. Key features such as the AI Website Builder and real-time backup capabilities further enhance the ease of use. The one-click staging environment and automatic updates make managing websites simpler, contributing to a smoother administrative experience.

WebHostingPad, on the other hand, employs a standard control panel that integrates popular site builders like WordPress, Weebly, and RVSiteBuilder. These tools cater to different levels of technical expertise, making the platform accessible to a broader audience. However, the experience might not be as seamless as 10Web’s custom dashboard, as users might need to switch between different tools to manage their sites effectively.

10Web excels in the migration process with its fully automated 1-click migration tool, making it significantly easier for users to transfer their existing sites to the new platform at no additional cost. WebHostingPad also offers a 1-click WordPress installation but does not provide as streamlined or automated a migration process as 10Web, meaning users might need to perform more manual steps or contact support for assistance.


10Web’s Help Center is comprehensive, offering various resources such as getting started guides, troubleshooting tips, and a significant focus on video tutorials. The platform also provides 24/7 live chat support and a dedicated Slack channel for real-time assistance. In contrast, WebHostingPad has a thorough knowledge base with categorized articles and guides, along with 24/7 tech support and ticket submission options. Both providers offer accessible resources, but 10Web’s inclusion of real-time chat and proactive community engagement offers a slight edge.

User management

Assesses the platforms’ capabilities in managing user roles, permissions, and
accessibility.

Score Components:

  • Role customization (40%): Flexibility in creating and defining user roles and
    permissions.
  • Ease of management (30%): User interface and tools for managing users.
  • Access control (20%): Effectiveness of access control measures for different user
    levels.
  • Scalability (10%): Ability to manage a growing number of users efficiently.

8.6
0.0

🏆 Winner: 10Web: Comprehensive and flexible user management system with advanced role and permission settings.

When comparing the user management capabilities of 10Web and WebHostingPad, 10Web stands out with its versatile and detailed role and permission settings. 10Web allows for distinct role-based access, offering roles such as Account Owner, Admin, Contributor, and Member, each with specific permissions tailored to different user needs. This granularity in user roles enables precise management of user access to various parts of the workspace. In contrast, WebHostingPad’s complete lack of information on user management capabilities indicates no available features in this critical area, rendering it ineffective for teams needing a structured access protocol.

10Web offers an intuitive user interface for managing users and teams. Through the User & Team Management section of its workspace dashboard, users can easily invite new members, assign roles, and manage access permissions with a few clicks. The user interface visually separates different management tasks, such as adding or editing user roles, making it user-friendly and efficient. In the absence of comparable information, WebHostingPad does not appear to provide any dedicated tools or interfaces for user management, resulting in less control and flexibility for administrators.

Access control measures in 10Web are highly effective, allowing administrators to manage a growing number of users with ease. Features such as the ability to resend invitations, remove users, and assign specific site access based on user roles contribute to efficient user management. The presence of a Role Manager further extends control by integrating with WordPress’s built-in roles and blocking or granting access to specific tools. With no details on WebHostingPad’s capabilities, it falls short in comparison, suggesting that it may struggle to handle increasing user numbers or complex access requirements.

10Web user roles table:

Role Description Access highlights
Account Owner Full permissions incl. settings and migrations. Can manage all settings, users, websites, and migrate sites.
Admin Complete workspace access except user management. Can manage sites, DNS, subscription plans, billing, and payments.
Contributor Manage websites in the workspace. Can add, remove, and manage websites but no access to user management or billing.
Member Access to selected site areas. Can view or work on selected websites’ live or staging environments.

Customer support

Evaluates the quality, availability, and scope of the customer support offered by the
hosting provider.

Score Components:

  • Support communication channels (30%): Measures the variety of customer support types
    provided (live chat, chatbot, email, phone, etc.)
  • Availability (20%): Assesses the availability hours for each channel, including 24/7
    support options.
  • Technical support quality (30%): Assesses whether the provider offers comprehensive
    technical support, including hardware upgrades (e.g., HDD to SSD), software installations, and web
    server configuration changes.
  • Enterprise support (20%): Checks if there are dedicated or priority support services
    for enterprise-level customers.

9.3
7.2

🏆 Winner 10Web: 10Web outperforms WebHostingPad in customer support comprehensiveness and satisfaction.


Phone support







Live chat support







Chatbot







Email/ticket support







Enterprise support
(dedicated agent, priority support)






10Web offers comprehensive support options including 24/7 live chat, a dedicated Slack channel, email support, and a detailed Help Center. They provide VIP Priority Support with real-time chatbox assistance and a dedicated account manager. This hosting provider has high customer satisfaction with a 98%+ chat support satisfaction rate and a substantial number of support tickets served annually.

WebHostingPad also provides several support options such as a 24/7 support center, a rich knowledge base, and live chat. They offer tech support via phone, which is limited to certain hours and not available for their Mini Plan. Their customer service channels include email contacts and social media. While they provide good support, they lack enterprise-focused options like a dedicated account manager or priority support.

10Web vs Web Hosting Pad: User feedback

10Web
112 reviews
4.5 out of 5 stars
Web Hosting Pad
10 reviews
4.7 out of 5 stars

10Web receives glowing reviews for its outstanding customer support, responsive service, and user-friendly platform that simplifies website management and building. Customers consistently praise the fast resolution of issues, proactive assistance, and comprehensive, AI-driven tools that streamline website maintenance and optimization. Users appreciate the intuitive user interface, robust feature set, and seamless integration with WordPress, making it ideal for both beginners and advanced users. However, a few reviews highlight occasional bugs, slow ticket responses, and higher pricing, though these concerns are generally overshadowed by the high overall satisfaction with the service.

WebHostingPad receives high praise for its affordability, user-friendly interface, and comprehensive customer support. Users particularly appreciate the low costs, free domain, and SSL certificate offerings, making it a budget-friendly option with reliable uptime. However, some areas for improvement include occasional downtime, inconsistent billing practices, and a somewhat limited feature set for larger businesses. Overall, it is highly recommended for those starting out or looking for a cost-effective hosting solution with responsive support.

10Web vs Web Hosting Pad: FAQ

Which platform is better suited for hosting WordPress websites?


Both 10Web and WebHostingPad are well-suited for hosting WordPress websites, each offering optimized plans and tools specific to WordPress. However, 10Web edges out with its advanced features like AI-powered tools, high-performance Google Cloud infrastructure, and superior uptime, making it better suited for those prioritizing performance and scalability.

Are both platforms suitable for beginners?


Yes, both platforms are suitable for beginners. WebHostingPad offers a very user-friendly interface, free Weebly site builder, and affordable plans which are great for newcomers. 10Web, despite its advanced features, also offers user-friendly tools including an AI-powered website builder and a streamlined dashboard, making it accessible even for those with minimal technical skills.

Which platform offers better customer support?


10Web offers superior customer support with comprehensive options such as 24/7 live chat, a dedicated Slack channel, and VIP Priority Support with real-time assistance. WebHostingPad also provides 24/7 support through live chat, a knowledge base, and email, but lacks enterprise-focused options like a dedicated account manager, making 10Web the better choice for support.

Which hosting service offers more scalability options for growing websites?


10Web offers more advanced scalability options with elastic scaling to handle traffic spikes and minimal fees for additional resource usage, making it cost-effective for variable traffic. WebHostingPad’s scalability involves upgrading plans as the site grows, and lacks the elastic scaling features of 10Web, making 10Web more suitable for growing websites.

Which service is more suitable for hosting a high-traffic website?


10Web is more suitable for hosting high-traffic websites due to its advanced Google Cloud infrastructure, dedicated hosting options, and enhanced speed and security features like LXD containers and Cloudflare’s Enterprise CDN. WebHostingPad, while cost-effective, does not offer the same level of infrastructure and optimization for high-traffic demands.

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