Hetzner vs Web Hosting Hub: guide for 2024

Hetzner vs Web Hosting Hub: Final verdict

Looking over Hetzner vs. Web Hosting Hub, it’s clear why both hosts are so popular. They have both hosted millions of
websites that run on WordPress for decades, building up a loyal customer base.

• 
  Hetzner (Overall grade: 7.9)
  
  is best suited for advanced users or businesses needing high scalability, robust infrastructure, and a high-traffic, multimedia-heavy website. Its strength lies in the extensive cloud server options, high scalability, and the superior speed provided by NVMe SSDs and high-performance CPUs. It also offers excellent security features, multiple data centers across Germany, Finland, and the USA, and comprehensive user management roles. However, Hetzner’s interface and feature sets may have a learning curve for non-technical users, and support is limited mainly to weekdays without live chat.
• 
  Web Hosting Hub (Overall grade: 7.5)
  
  caters well to beginners and small businesses with its easy setup, cPanel and BoldGrid integration, and a wide range of hosting plans that include free domains and SSL certificates. The 24/7 U.S.-based support and 90-day money-back guarantee offer beginner-friendly benefits that ensure a smooth setup and management experience. Despite its beginner-friendly interface and features, Web Hosting Hub is somewhat limited by its slower SSDs compared to NVMe, and lacks the advanced customization options found in Hetzner, which might make it less appealing for high-traffic or resource-intensive sites.

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner Web Hosting Hub: Providing the best speed and uptime with excellent pricing and features.

Hetzner Online guarantees an uptime of 99.9% with consistent performance and robust infrastructure. Their data centers are spread across Germany, Finland, and the USA, ensuring regional availability. With 24/7 monitoring, Juniper backbone technology for redundancy, and DDoS protection at no extra cost, Hetzner Online maintains a reliable service for its users.

Web Hosting Hub excels with a focus on speed and uptime, backed by free SSDs, SSL, and unlimited bandwidth. Their tiered performance plans, ranging from the Spark Plan to the high-performance Dynamo Plan, cater to various website needs. The inclusion of free domain, website transfer with no downtime, and daily backups adds value, making Web Hosting Hub a top choice for reliable hosting.

🏆 Winner: Hetzner Online GmbH: Hetzner offers a broad range of hosting options with NVMe SSDs and robust hardware, while Web Hosting Hub provides various plans aimed at different user levels. Hetzner stands out with its faster SSD technology and broad geographical coverage of data centers across Germany, Finland, and the USA. In terms of CDN offerings, Hetzner doesn’t explicitly mention built-in CDN, whereas Web Hosting Hub’s CDN options are unclear. Hetzner’s servers include high-performance CPUs from Intel, AMD, and Ampere, supporting faster processing speeds, and their network infrastructure boasts a minimum 99.9% availability and advanced Juniper backbone technology. Both providers offer 24/7 support, though Hetzner includes phone and email at no extra cost.

Website Speed

Hetzner uses NVMe SSDs, which promise quicker read and write times compared to the SSDs offered by Web Hosting Hub. Web Hosting Hub’s plans vary in speed—Dynamo being the fastest with 4x speed—but Hetzner’s use of high-performance CPUs and rigorous network infrastructure ensures consistently high website speeds. Moreover, Hetzner includes daily backups and SSL encryption across the board, which can contribute to overall better performance and security for websites.

Scalability

Hetzner offers flexible scaling options with no minimum contract period and a 30-day cancellation policy, along with dedicated server options and the capability for automatic backups and snapshots. Plans can be tailored to include shared or dedicated vCPUs, making scaling both flexible and potentially cost-effective. The cost specifics for scaling on Web Hosting Hub aren’t detailed, but their tiered approach (Spark, Nitro, Dynamo) suggests manual plan upgrades. Both offer high-value features for growth, but Hetzner’s approach appears more modular and responsive to individual needs.

🏆 Winner Hetzner Online: Hetzner offers an extensive range of security features, making it a highly reliable hosting service.

Both Hetzner and Web Hosting Hub, have notable differences in their approaches to technical and operational security, as well as in their compliance with regulations.

Technical security measures:

Hetzner stands out with its variety of SSL certificates, including both Symantec Basic and Let’s Encrypt, while Web Hosting Hub provides free SSL and supports third-party options. In terms of PHP versions, Hetzner supports PHP5, PHP7, and PHP8, offering more flexibility than Web Hosting Hub, which supports only PHP 7. Hetzner also impresses with comprehensive security additions like DDoS protection, multiple PHP extensions, and automated defense mechanisms. Web Hosting Hub’s advanced policy firewall and suPHP encryption are notable but less extensive compared to Hetzner.

Operational security measures:

Hetzner provides robust monitoring and automated backup systems, including daily backups and 24/7 system monitoring. It includes features like SSH access on port 222, DKIM, SPF, and advanced anti-spam techniques. Web Hosting Hub offers similar operational measures like SSH access, automatic backups, and a range of encryption methods such as suPHP and GnuPG. Both provide 24/7 support, making them accessible for any urgent security needs. However, Hetzner’s more advanced and numerous operational features give it an edge.

Compliance and certifications:

Hetzner ensures GDPR compliance with a Data Processing Agreement and follows strict European data protection regulations. It offers ISO 27001 certification for data centers in Nuremberg, Falkenstein/Vogtland, and Helsinki but does not specifically mention PCI compliance. Web Hosting Hub emphasizes data security and privacy but lacks explicit mentions of GDPR or PCI compliance.

🏆 Winner
Hetzner Online GmbH: Offering a robust set of features with no minimum contract period and excellent support services.

Both Hetzner Online GmbH and Web Hosting Hub offer impressive hosting features but cater to different user needs. Hetzner stands out for its comprehensive feature set that includes a dedicated SSL manager, advanced PHP configurations, and a wide range of CMS and webshop support. The network availability of 99.9% and DDoS protection enhance its reliability, making it an excellent choice for businesses with high-security needs. Additionally, Hetzner’s pricing model includes precise options for disk space extensions and domain registrations, allowing users to scale their resources as required. The konsoleH graphical client admin interface provides a user-friendly experience while supporting complex customization, like DNS administration and interactive server logins via SSH.

Web Hosting Hub, on the other hand, is more beginner-friendly with its free domain offering and an intuitive drag-and-drop website builder, BoldGrid. The auto-installation of WordPress and a shopping cart during checkout makes it easier for users to set up an online presence quickly. The Nitro and Dynamo plans enhance performance significantly, suited for websites with high traffic or extensive eCommerce operations. Web Hosting Hub also provides cPanel and SSH access, which simplifies domain and database management. Although it does come with additional fees for backups and other services like advertising credits, the 90-day money-back guarantee offers peace of mind for those looking to test the waters without a long-term commitment.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Hetzner Online GmbH and Web Hosting Hub offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Email services at Hetzner offers a range of email capabilities, from secured SMTP and webmail to advanced email synchronization and autoresponder options. Users can manage a significant number of mailboxes and forwarding services, making it suitable for businesses with advanced email needs. Web Hosting Hub provides unlimited email accounts across all its plans, with features like SPAM safe protection and email forwarding. Unlike Hetzner, it includes secure POP3/IMAP email, which enhances flexibility for users who prefer different email clients. Both providers integrate robust email solutions, but Web Hosting Hub is more aligned for users seeking straightforward, unlimited email hosting.

🏆 Winner Hetzner:Hetzner scores slightly higher overall, mainly due to the robust features included in their plans and the transparency of what’s included.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

The pricing plans of Hetzner and Web Hosting Hub offer notable diversity in terms of features, prices, and plan durations. Hetzner provides a range of options across different hosting types, including specific plans for shared, cloud, and managed server hosting. Web Hosting Hub, on the other hand, focuses on shared hosting with plans that bundle essential features like free domains, SSL certificates, and unlimited bandwidth. While Web Hosting Hub offers specialized performance enhancements for their higher-tier plans, Hetzner distinguishes itself with detailed customization options, especially in its extensive cloud and managed server offerings.

Enterprise plans

Hetzner’s Managed Server plans, starting with the vServer MC30 at €40.46 per month, offer notable flexibility with root access, a guaranteed 1 GBit/s bandwidth, and NVMe SSD storage. This is suitable for enterprises needing high performance with Linux environments. Web Hosting Hub, while not explicitly focused on enterprise-level plans, provides good scalability through its Dynamo plan, priced at €20.49 per month, featuring unlimited websites and enhanced performance, although it may lack the storage capacity and customizability enterprises often require. Hetzner’s options for managed hosting highlight its strength in offering enterprise-grade solutions, whereas Web Hosting Hub caters more to dynamic small businesses and startups.

🏆 Winner Web Hosting Hub: Easy setup with a 1-click installer and robust support for beginners.

Web Hosting Hub provides users with cPanel, a widely recognized and user-friendly interface. This panel is particularly accessible for beginners and non-technical users, owing to its well-organized layout and ease of use. With features like Softaculous, users can install numerous applications, including WordPress, with just one click. The inclusion of BoldGrid as a drag-and-drop website builder further simplifies website creation, making it an excellent choice for users of all experience levels.

Hetzner offers a custom admin panel called konsoleH for managing accounts. This panel enables users to set up domains, email addresses, and websites efficiently. It’s relatively straightforward, but may require a learning curve for non-technical users. The panel includes features for domain registration and account management, providing a centralized location for all administrative tasks. Hetzner’s konsoleH is comprehensive but can be more complex for those unfamiliar with such environments.

When comparing migration tools, Hetzner’s documentation offers guides for manual website, domain, and email migrations, which are thorough but can be complex for non-technical users. In contrast, Web Hosting Hub provides tools such as free domain transfers and the option to pre-install popular platforms like WordPress and PrestaShop at no extra cost, facilitating an easier migration process. For users requiring a seamless migration experience, Web Hosting Hub’s automated tools provide a clear advantage.

The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. Hetzner’s help center includes comprehensive documentation and 24/7 support via telephone and email. Detailed guides and tutorials, along with community contributions, ensure users have access to a wealth of resources. Web Hosting Hub’s Help Center is equally robust, offering tutorials, a Learning Corner, and a Community Q&A. Their 24/7/365 support via live chat and phone further enhances accessibility. Both platforms provide substantial help center resources, but Web Hosting Hub edges out with more beginner-friendly options.

🏆 Winner
Hetzner Online: Hetzner provides comprehensive user management features catering to advanced hosting needs.

Hetzner and Web Hosting Hub offer distinct user management capabilities. Hetzner enables creating user groups with administrative roles, providing fine-grained control over user roles and permissions. In contrast, Web Hosting Hub lacks detailed user roles but permits management of email accounts, FTP users, and database access via cPanel. Hetzner’s capacity to set storage quotas per user and add supplementary user information offers enhanced flexibility, whereas Web Hosting Hub focuses more on general accessibility features like password-protected directories and IP blocking.

Hetzner’s user interface includes a dedicated “User Settings” section, simplifying the process of adding users and creating groups with intuitive navigation. The administration account on Hetzner can customize various features, offering a tailored user experience. Web Hosting Hub relies heavily on cPanel for user management, providing robust but general tools for managing emails, FTP, and security settings. The reliance on cPanel means the interface may be less integrated but still user-friendly for general tasks.

Regarding access control, Hetzner includes detailed user activity logs accessible through a clear icon interface, facilitating monitoring and management as user numbers grow. SSH access can be managed per user basis, enhancing security. Web Hosting Hub’s ability to create password-protected directories and block IP addresses gives basic yet effective access control measures. Both platforms can handle multiple users well, but Hetzner’s advanced group management and activity tracking provide a slight edge.

Hetzner Online user roles table:

Web Hosting Hub user roles table:

🏆 Winner Web Hosting Hub: A hosting provider with 24/7 support and a 90-day money-back guarantee.

Hetzner Online offers several support channels, including email, ticketing, and phone support available on weekdays, backed by extensive documentation for self-service. While the ticketing system generally provides quick responses, the occasional slow or unhelpful support and the absence of live chat support are limitations. The support quality is considered good overall, but issues with account management and billing disputes detract from user satisfaction.

Web Hosting Hub provides 24/7 U.S.-based support through phone, email, chat, and help desk, extending to sales and billing departments. Accessibility features and a 90-day money-back guarantee add to its appeal. With multiple contact methods and the availability of support around the clock, Web Hosting Hub edges out Hetzner Online in customer support comprehensiveness and reliability.

Hetzner vs Web Hosting Hub: User feedback

Overall, users find the hosting provider to be highly cost-effective, with robust performance and reliable server infrastructure. Many appreciate the competitive pricing, ease of use, and the ability to scale their projects effortlessly. While the customer support is praised for being helpful and responsive, some users feel it could benefit from slight improvements. Additionally, there are minor suggestions for feature enhancements and a more refined user interface, though these do not detract significantly from overall satisfaction.

Overall, users appreciate the ease of use, affordability, and extensive features offered by this hosting provider. Many reviews praise the customer support for being responsive and knowledgeable, contributing to a generally positive experience. However, some users have noted the interface can be complex and occasionally overwhelming, and there are mixed feelings about the pricing for additional services like SSL. Despite minor inconveniences such as periodic connectivity issues and maintenance times, the hosting provider is highly recommended for its value and efficient support.

Hetzner vs Web Hosting Hub: FAQ