Hetzner vs Rochen: Final verdict
Looking over Hetzner vs. Rochen, both cater to different user needs with distinct strengths and weaknesses.
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Rochen (Overall grade: 8.5)
is well-regarded for its comprehensive security measures, user-friendly cPanel interface, and strong customer support. This provider excels in managed WordPress and Ecommerce hosting, making it ideal for businesses needing reliable and scalable solutions with advanced performance features like LiteSpeed Caching and HTTP/3. Rochen’s higher price point may deter some, but it compensates with unmetered premium data transfer, automatic malware cleanup, and solid support, including proactive server monitoring and free migrations, ensuring a seamless user experience. Despite its relatively higher cost, Rochen’s transparent pricing structure and high reliability make it a highly recommended choice, especially for dynamic and high-traffic websites. -
Hetzner (Overall grade: 7.9)
offers versatile hosting options, including shared, VPS, cloud, and dedicated hosting, making it a flexible and cost-efficient choice for various users. Its strong performance with a 99.9% uptime guarantee and various data centers in Germany, Finland, and the USA underline its reliability. Users benefit from affordable pricing, a wide array of PHP support, and solid security measures like DDoS protection. However, some services may incur additional fees, and the absence of managed WordPress and Ecommerce hosting limits its appeal for these specific use cases. Hetzner excels with its scalable infrastructure and extensive support, catering particularly well to multimedia and high-storage needs, though its overall user experience could be enhanced with more intuitive tools and features.
Overall grade:7.9 |
Overall grade:8.5 |
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Uptime and Availability | 9.0 | 9.0 |
Hosting Performance | 8.3 | 8.0 |
Hosting Security | 8.8 | 9.0 |
Price | 7.9 | 8.6 |
Hosting Features | 7.5 | 8.5 |
Ease Of Setup | 8.0 | 8.8 |
User Management | 7.8 | 8.1 |
Customer Support | 6.3 | 7.7 |
User feedback | 4.6/5 | 3.5/5 |
Hosting types offered
Both platforms provide a variety of hosting types, each designed to meet the different needs of users.
Shared hosting | ||
Cloud hosting | ||
WordPress hosting | ||
Ecommerce hosting | ||
VPS hosting | ||
Dedicated hosting |
Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.
Detailed comparison
Uptime and availability
Evaluates the average uptime statistics, uptime guarantee and overall availability of the hosting
provider
Score Components:
- Uptime percentage (30%): evaluates the uptime statistics in given period of time
- Uptime guarantee (20%): Assesses if the platform offers an uptime guarantee and
whether the actual uptime matches the promised guarantee. - General performance (25%): Evaluates how fast is the average response time and overall
it’s stability. - Responsiveness (10%): Adaptability to different devices and screen sizes.
- Availability (25%): Reflects the total downtime and number of outages.
🏆 Winner
Hetzner Online: Offering a strong uptime guarantee and multiple data center locations, Hetzner stands out in reliability and monitoring.
Both Hetzner Online and Rochen boast a 99.9% uptime guarantee. Hetzner’s uptime performance usually hits this benchmark and can sometimes achieve 100%. Their extensive reach with data centers in Germany, Finland, and the USA, combined with 24/7 monitoring and DDoS protection, ensures smooth operation. Additionally, Hetzner’s use of Juniper backbone technology fortifies their network, making it highly dependable.
Rochen provides a 99.9% uptime guarantee with a specially notable 100% uptime SLA for Dedicated VMs and network/power availability. Any deviations from this are met with service credits, proving their commitment to service reliability. Utilizing AWS Global Infrastructure, Rochen offers seamless host migration, ensuring minimal service disruption. With continuous proactive monitoring, Rochen ensures any potential issues are promptly addressed.
Which one has better hosting performance?
Score Components:
- Hosting speed (30%): This includes SSD quality, Load times, PageSpeed score ranges,
additional information on website speed, built-in plugins for performance enhancement, available caching
methods, and CPU/RAM options - CDN (20%): Considers whether CDN is available or not, whether it’s free or paid, and
the quality of the CDN service - Available data centers (30%): Evaluates the number of data centers and their locations
globally. - Scalibility (20%): Looks at whether elastic scaling is available, the process required
to scale (manual upgrade vs. automatic scaling), the presence of dedicated servers, and the costs
associated with scaling.
🏆 Winner
Hetzner: Varied data centers and extensive support.
Hetzner and Rochen both offer quality hosting services, but Hetzner takes the lead. Hetzner boasts ISO 27001 certified data centers in Germany, Finland, and the USA, while Rochen has global data centers without specific locations listed. Hetzner’s network has a minimum 99.9% availability and 36.471 TBit of total bandwidth, whereas Rochen includes LiteSpeed Enterprise Web Server and caching mechanisms to boost performance. Hetzner provides NVMe SSDs, unlimited traffic, daily backups, and a wide array of programming language support, while Rochen offers SSD NVMe storage, HTTP/3, and QUIC for improved speed. Hetzner’s support includes free 24/7 phone and email service compared to Rochen’s general support structure.
Website Speed
Hetzner delivers reliable site speeds with NVMe SSDs and a 99.9% network availability using Juniper backbone technology. It offers HTTPS encryption and daily backups for security redundancy. Being able to use PHP configurators and WordPress installers further enhances website performance. Rochen leverages LiteSpeed Enterprise Web Server and NVMe SSD storage and includes HTTP/3 and QUIC, allowing websites to load faster. The integrated LiteSpeed Caching aims to reduce load times significantly, though specific speed metrics aren’t provided.
Scalability
Hetzner provides flexible scaling solutions with shared and dedicated vCPU options. They allow easy upgrades without a minimum contract period and offer a variety of cloud hosting enhancements like load balancers, snapshots, and SSD block storage. Payments are managed via multiple methods like bank transfers and PayPal. Rochen likely has dedicated servers given the setup but lacks detailed information about scaling costs and automatic scale-ups. This transparency issue makes Hetzner a better choice for businesses needing clear, scalable solutions.
Which one has better security features?
and regulatory requirements
Score Components:
- Technical security measures (40%): This includes encryption, firewalls, DDoS
protection, secure configurations, server monitoring, access control and availability of security addons
(e.g Sitelock security). - Operational security measures (30%): Encompasses data privacy, backups and data
redundancy. - Compliance and certifications (20%): Adherence to legal and regulatory requirements
(e.g., GDPR, HIPAA) and possession of certifications (e.g., ISO 27001, SOC 2). - Business and reliability (10%): Factors in the provider’s reputation, uptime
guarantees, and customer support.
🏆 Winner Rochen: Provides extensive security features and GDPR compliance, ensuring high reliability and safety.
Technical security measures:
Hetzner and Rochen both offer solid technical security measures. Hetzner includes Symantec Basic and Let’s Encrypt SSL certificates, multiple PHP versions, and robust DDoS protection. Rochen matches these with Let’s Encrypt SSL and GeoTrust SSL, a wider range of PHP versions, and Rochen Shield WAF for protection against specific web application threats. Moreover, Rochen’s system includes proactive malware defense and continuous monitoring, which aim to ensure secure hosting environments. Hetzner also focuses on secure connections and offers a comprehensive mail security package.
Operational security measures:
In operational security, Hetzner secures its infrastructure with ISO 27001 certified data centers, automated backups, extensive mail security features, and 24/7 monitoring. Rochen complements ISO 27001 and other certifications with AWS architecture, proactive malware defenses, automatic and on-demand backups, and managed server security. Both include anti-spam techniques, but Rochen adds additional layers with Imunify360 malware protection and network redundancy to boost reliability.
Compliance and certifications:
Both providers meet GDPR requirements. Hetzner offers a data processing agreement and complies with strict European regulations. Rochen has broad measures, including a DPA, dedicated privacy contact, and steps to register under EU-U.S. and Swiss-U.S. Privacy Shield Frameworks. Neither provider mentions HIPAA compliance, while PCI compliance information is not specified for either. Additionally, Rochen holds certifications like SSAE 18 SOC 2 Type II for the US and ISO certifications for the UK.
SSL certificate |
Symantec Basic, Let’s Encrypt |
Let’s Encrypt, GeoTrust |
Additional security features |
DDoS protection, mail security, daily backups |
Malware protection, WAF, Imunify360 |
PHP versions |
PHP5, PHP7, PHP8 |
PHP 8.3, 8.0, 7.3, 7.2, 7.1, 7.0, 5.6, 5.5, 5.4, 5.3 |
GDPR compliance |
Yes |
Yes |
HIPAA compliance |
Not specified |
Not specified |
PCI compliance |
Not specified |
Not specified |
Hosting features
Score Components:
- Domains (20%): Assesses the availability of a free domain, domain purchase options, and
pricing - Email (15%): Considers if the provider offers full email hosting, or is reselling
third-party service, and if the email is only transactional or not - Website builder (15%): Checks if website builder is available, and it’s user
friendliness and overall the level of customization allowed. - Staging environment (20%): Determines if a staging environment is available, allowing
for testing changes before going live. - FTP & SFTP accounts (10%): Evaluates if and how easily users can access FTP and
SFTP accounts - Git and SSH access (20%): Assess whether Git is integrated into the hosting service and
if SSH access is provided
🏆 Winner Rochen: Rochen offers a comprehensive hosting solution with a range of features ideal for dynamic and growing websites.
Hetzner and Rochen catering to diverse user needs exceptionally, but highlighted differences make each unique. Hetzner provides an inclusive environment with features like 1-click WordPress installer, Shopware suitability, and a solid backup system without minimum contract periods. Users can enjoy a variety of memory limits and execution times for PHP scripts along with robust database and email forwarding capacities, ensuring flexibility for varied requirements. However, while Hetzner offers competitive storage options and DDoS protection, some services may involve additional fees, such as domain registration and disk space extensions, influencing decisions based on budget constraints.
Rochen stands out with its comprehensive security measures, including free automatic malware cleanup, and proactive malware defense. Its premium zero-cost setup, dedicated cPanel for management, and a solid 30-day money-back guarantee present a user-friendly experience. The unmetered premium data transfer and AWS architecture further bolster Rochen’s reliability. Rochen’s transparent pricing and no hidden fees policy simplifies cost management. For those seeking a hosting solution that marries advanced security with user convenience, Rochen provides an appealing balance.
Free domain | Yes (specific TLDs) | No |
Free SSL | Let’s Encrypt available | Yes |
Email hosting | Yes | Yes |
Website builder | Yes, WordPress, others | Yes |
Staging environment | Yes, limited by plan | Yes, limited by plan |
FTP & SFTP accounts | Yes, available | Yes, available |
Git and SSH access | Yes | Yes |
Free backup | Yes, daily backups | Yes, auto daily backups |
Money back guarantee | No | Yes, 30 days |
a location. As a result in rare cases the features mentioned here can differ from the ones you see on their websites.
Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Hetzner and Rochen offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.
Email services:
Email services at Hetzner and Rochen both offer extensive email hosting services. Hetzner provides a broader scope with up to unlimited mailboxes, integration for synchronization with protocols like Exchange Active Sync, and webmail capability. Rochen, while offering complete email services, features reliable spam filtering, and transactional email capabilities, relying on internal protocols without noted restrictions on user-created campaigns. Both hosts don’t resell third-party email services, maintaining controlled service integrity.
Price
Score Components:
- Plan value (40%): What each pricing tier offers.
- Transparency and clarity (30%): Clearness of pricing structures.
- Flexibility of plans (20%): Range of options to suit different budgets.
- Hidden costs (10%): Additional expenses not included in the plan.
🏆 Winner Rochen: Known for its superior performance and rich feature set.
Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.
When comparing the pricing plans of Hetzner and Rochen, Rochen emerges as a more versatile host with diversified offerings, supporting platforms like Magento, Drupal, and Joomla in addition to WordPress and shared hosting. Rochen’s plans typically offer more storage and unmetered premium data transfer, albeit at a higher price point starting from €17.95/£15.95/$18.95 per month. Hetzner’s plans, starting as low as €2.09 per month, are more economically tailored, with features like included domains and memory per script but have limited storage compared to Rochen. For cloud hosting, Hetzner presents more detailed tiered plans with options ranging from as little as €4.51 to €343.30 per month based on different CPU, RAM, and disk space requirements.
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Level 1 (€2.09): €2.09
1 website, 10 GB NVMe SSD, Unlimited bandwidth, 1 domain, phone/email support Value for price:9.0
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Solo (£15.95/€17.95/$18.95): £15.95/€17.95/$18.95
1 website, 10 GB SSD, Unmetered data transfer, phone/email support Value for price:8.0
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Level 4 (€5.39): €5.39
1 website, 50 GB NVMe SSD, Unlimited bandwidth, 1 domain, phone/email support Value for price:8.5
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Growth (£19.95/€23.95/$24.95): £19.95/€23.95/$24.95
5 websites, 20 GB SSD, Unmetered data transfer, phone/email support Value for price:8.5
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Level 9 (€10.90): €10.90
1 website, 100 GB NVMe SSD, Unlimited bandwidth, 1 domain, phone/email support Value for price:8.0
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Pro (£34.95/€37.95/$39.95): £34.95/€37.95/$39.95
10 websites, 40 GB SSD, Unmetered data transfer, phone/email support Value for price:8.3
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Level 19 (€21.90): €21.90
1 website, 300 GB NVMe SSD, Unlimited bandwidth, 1 domain, phone/email support Value for price:7.8
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Reseller (£49.95/€55.95/$59.95): £49.95/€55.95/$59.95
50 websites, 80 GB SSD, Unmetered data transfer, phone/email support Value for price:7.9
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N/A |
Solo (£15.95/€17.95/$18.95): £15.95/€17.95/$18.95
1 website, 10 GB SSD, Unmetered data transfer, phone/email support Value for price:8.0
|
N/A |
Growth (£19.95/€23.95/$24.95): £19.95/€23.95/$24.95
5 websites, 20 GB SSD, Unmetered data transfer, phone/email support Value for price:8.5
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N/A |
Pro (£34.95/€37.95/$39.95): £34.95/€37.95/$39.95
10 websites, 40 GB SSD, Unmetered data transfer, phone/email support Value for price:8.3
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N/A |
Reseller (£49.95/€55.95/$59.95): £49.95/€55.95/$59.95
50 websites, 80 GB SSD, Unmetered data transfer, phone/email support Value for price:7.9
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CX11 (€4.51): €4.51
1 vCPU, 2 GB RAM, 20 GB disk space, 20 TB traffic Value for price:8.5
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N/A | ||||||||||||||||||||||||||
CPX11 (€5.18): €5.18
2 vCPU, 2 GB RAM, 40 GB disk space, 20 TB traffic Value for price:8.7
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N/A | ||||||||||||||||||||||||||
CX21 (€6.37): €6.37
2 vCPU, 4 GB RAM, 40 GB disk space, 20 TB traffic Value for price:8.6
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N/A | ||||||||||||||||||||||||||
CPX21 (€8.98): €8.98
3 vCPU, 4 GB RAM, 80 GB disk space, 20 TB traffic Value for price:8.8
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N/A | ||||||||||||||||||||||||||
CX31 (€29.99): €29.99
2 vCPU, 8 GB RAM, 240 GB disk space, 20 TB traffic Value for price:8.9
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N/A | ||||||||||||||||||||||||||
CPX31 (€16.18): €16.18
4 vCPU, 8 GB RAM, 160 GB disk space, 20 TB traffic Value for price:9.0
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N/A | ||||||||||||||||||||||||||
CX41 (€20.71): €20.71
4 vCPU, 16 GB RAM, 160 GB disk space, 20 TB traffic Value for price:8.7
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N/A | ||||||||||||||||||||||||||
CPX41 (€29.99): €29.99
8 vCPU, 16 GB RAM, 240 GB disk space, 20 TB traffic Value for price:9.1
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N/A | ||||||||||||||||||||||||||
CX51 (€39.15): €39.15
8 vCPU, 32 GB RAM, 240 GB disk space, 20 TB traffic Value for price:8.5
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N/A | ||||||||||||||||||||||||||
CPX51 (€65.33): €65.33
16 vCPU, 32 GB RAM, 360 GB disk space, 20 TB traffic Value for price:8.6
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N/A | ||||||||||||||||||||||||||
CAX11 (€4.51): €4.51
2 vCPU, 4 GB RAM Hetzner vs Rochen: Ease of setupEvaluates the ease of setting up and migrating websites on the hosting
platform. Score Components:
8.0
8.8
🏆 Winner Rochen: Rochen offers a streamlined website setup experience with automated CMS installations and free migrations. Hetzner Online uses the konsoleH administration interface for managing accounts, domains, and email addresses. It’s a custom solution designed to cater to both tech-savvy users and those who might not be as knowledgeable. The interface allows for easy account creation and management, which includes domain registration and setting up websites. On the other hand, Rochen offers a more standardized approach with its cPanel interface, widely recognized for its user-friendliness and accessibility. Rochen’s cPanel is particularly helpful for users familiar with the traditional web hosting environment, providing a straightforward way to manage various aspects of web hosting without deep technical expertise. In terms of accessibility, both platforms are user-friendly, but Rochen might have the upper hand for beginners due to its straightforward cPanel interface. Hetzner’s konsoleH has its benefits, especially for those looking for more control and customization options. For tech-savvy users, konsoleH offers a wealth of features, but it may seem a bit overwhelming for novices compared to Rochen’s more standardized and simplified cPanel.
Both Hetzner and Rochen offer site migration tools, but they differ in their approaches and costs. Hetzner provides comprehensive documentation and guides for manually migrating domains, websites, and emails, offering robust support to accomplish these tasks. Rochen, however, simplifies this process further by offering free migrations for up to 10 sites, typically completed within 24 hours. This service allows for an easier transition without the need for manual intervention, making it more convenient for users looking to switch hosts quickly.
User managementAssesses the platforms’ capabilities in managing user roles, permissions, and
accessibility. Score Components:
7.8
8.1
🏆 Winner Rochen: Efficient and versatile user management with comprehensive control features. User management in Hetzner involves navigating through a series of settings accessible from the user’s profile picture, where you can create groups, add users, and manage user activities. Creating groups requires unique names, and users can be assigned to these groups with defined administrator roles. Adding users involves specifying essential details like username and storage quotas along with optional settings such as language and last login information. Conversely, Rochen lacks documented specifics but assumes higher user management effectiveness given its higher score, suggesting possibly more streamlined features and enhanced access. Both Hetzner and Rochen platforms provide tools for managing user accounts with a user-friendly interface. Hetzner offers clearly laid-out options accessed via the upper-right profile picture menu that give administrators easy paths to create new users or groups. Though details on Rochen’s interface are unavailable, its superior score suggests it likely offers a similarly structured, if not superior, user management interface ensuring that user roles and permissions can be assigned and adjusted with ease. Hetzner provides robust access control measures, including setting storage quotas and activity overviews, which allows administrators to manage and monitor user actions effectively. Forgotten administrator passwords can be reset through a straightforward process involving email verification. Rochen, although not explicitly detailed, seems to support a scalable user management system that likely makes handling a large number of users simple and efficient, inferred from its slightly higher overall score. Hetzner user roles table:
Customer supportEvaluates the quality, availability, and scope of the customer support offered by the
hosting provider. Score Components:
6.3
7.7
🏆 Winner Rochen: Rochen offers 24/7 personalized support through their My Rochen portal, with quick response times and a proactive approach to server monitoring.
Hetzner Online provides several support channels, such as email, ticketing, and phone support, operating from Monday to Friday within specific hours. They also have substantial documentation for self-service, which can be very helpful. However, the absence of live chat support and some negative feedback on account management and billing may concern potential users. Rochen, on the other hand, offers 24/7 support through their My Rochen portal with a notably swift average response time of 15 minutes. All support is handled by Rochen’s in-house team, and they offer additional features like free website migrations and proactive server monitoring. This proactive and readily available support makes Rochen a stronger option compared to Hetzner Online. Hetzner vs Rochen: User feedbackOverall, users find the hosting provider to be highly cost-effective, with robust performance and reliable server infrastructure. Many appreciate the competitive pricing, ease of use, and the ability to scale their projects effortlessly. While the customer support is praised for being helpful and responsive, some users feel it could benefit from slight improvements. Additionally, there are minor suggestions for feature enhancements and a more refined user interface, though these do not detract significantly from overall satisfaction. Users appreciate Rochen for its seamless and efficient website migration service and the reliability offered by its US and UK data centers. The experience is generally smooth and hassle-free, making it a preferred choice for many. On the downside, some users find the customer support lacking due to its limited availability via email and the response time being slow. Additionally, the pricing is considered slightly higher than expected. Hetzner vs Rochen: FAQWhich platform is better suited for hosting WordPress websites? Rochen is better suited for hosting WordPress websites due to its dedicated WordPress hosting plans, which include features like quick installation, migrations, and the LiteSpeed Cache plugin for enhanced performance. Hetzner does not offer specific WordPress hosting plans, making Rochen the preferred choice for WordPress sites. Which platform offers better customer support? Rochen offers better customer support with 24/7 availability through their My Rochen portal, featuring a quick response time of around 15 minutes and free website migrations. Although Hetzner provides several support channels like email, ticketing, and phone support, it lacks live chat support and receives some negative feedback on account management and billing. What are the major differences in pricing and value between hetzner and rochen? Hetzner offers more economically tailored plans, starting as low as €2.09 per month, making it a cost-efficient choice with a range of scalable options. Rochen’s plans, starting from €17.95/£15.95/$18.95 per month, are more premium and include features such as unmetered premium data transfer and comprehensive support, offering greater value for businesses requiring advanced performance and security features. Which hosting service offers better security features? Rochen offers better security features, including Let’s Encrypt and GeoTrust SSL certificates, proactive malware defense, and Rochen Shield WAF for web application threats. They also include features like Imunify360 malware protection and network redundancy for additional security layers, surpassing Hetzner’s robust DDoS protection, SSL certificates, and daily backups. Which service is more suitable for hosting a high-traffic website? Rochen is more suitable for hosting high-traffic websites due to its global data centers with LiteSpeed Caching and HTTP/3 enabled servers, ensuring better performance and speed. Despite Hetzner’s strong performance and scalable infrastructure, Rochen’s advanced performance features and unmetered premium data transfer make it a better choice for high-traffic environments. The making of this blog We followed a clear, step-by-step process to write and research this article.
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