Hetzner vs Hostpro: Final verdict
Looking over Hetzner vs. HostPro, it’s clear why both hosts are so popular. They have both hosted millions of
websites that run on WordPress for decades, building up a loyal customer base.
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Hetzner (Overall grade: 7.9)
stands out with its 99.9% uptime guarantee and extensive data center presence in Germany, Finland, and the USA. These factors, combined with their use of cutting-edge Juniper backbone technology, ensure high availability and a redundant network. Hetzner’s NVMe SSD disk space and robust email hosting with unlimited mailboxes offer significant advantages for high-traffic sites and enterprises. However, their lack of live chat support and occasional account management issues are minor drawbacks.
HostPro (Overall grade: 6.9)
offers notable strengths in rapid performance with LiteSpeed Web Server and security features like Imunify AV+ and daily backups stored for up to 30 days. The user-friendly cPanel interface and strong customer support through email and tickets provide a straightforward experience for users of all levels. Additionally, HostPro’s plans, such as their Managed Web Hosting, emphasize scalability and ease of use. Nonetheless, their actual uptime and occasional downtime incidents make them less reliable compared to Hetzner.
Overall grade:7.9 |
Overall grade:6.9 |
|
---|---|---|
Uptime and Availability | 9.0 | 6.8 |
Hosting Performance | 8.3 | 8.5 |
Hosting Security | 8.8 | 9.0 |
Price | 7.9 | 8.8 |
Hosting Features | 7.5 | 5.5 |
Ease Of Setup | 8.0 | 8.8 |
User Management | 7.8 | 0.0 |
Customer Support | 6.3 | 7.9 |
User feedback | 4.6/5 | 5/5 |
Hosting types offered
Both platforms provide a variety of hosting types, each designed to meet the different needs of users.
Shared hosting | ||
Cloud hosting | ||
WordPress hosting | ||
Ecommerce hosting | ||
VPS hosting | ||
Dedicated hosting |
Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.
Detailed comparison
Uptime and availability
Evaluates the average uptime statistics, uptime guarantee and overall availability of the hosting
provider
Score Components:
- Uptime percentage (30%): evaluates the uptime statistics in given period of time
- Uptime guarantee (20%): Assesses if the platform offers an uptime guarantee and
whether the actual uptime matches the promised guarantee. - General performance (25%): Evaluates how fast is the average response time and overall
it’s stability. - Responsiveness (10%): Adaptability to different devices and screen sizes.
- Availability (25%): Reflects the total downtime and number of outages.
🏆 Winner Hetzner Online: Offering a higher uptime guarantee and exceptional data center infrastructure.
Hetzner Online stands out due to its 99.9% uptime guarantee, often reaching 100% in real-world tests. With data centers in Germany, Finland, and the USA, coupled with 24/7 monitoring and DDoS protection, Hetzner ensures high availability. Their use of Juniper backbone technology underscores their commitment to a redundant and reliable network.
HostPro, while offering similar uptime guarantees, falls short with actual uptime at 99.43%. Despite having advanced technology like RAID10 arrays and NVMe SSDs, and data centers across Europe and the USA, their downtime incidents affect overall reliability. Speed performance is decent, but the lower uptime makes it a less dependable choice compared to Hetzner.
Which one has better hosting performance?
Score Components:
- Hosting speed (30%): This includes SSD quality, Load times, PageSpeed score ranges,
additional information on website speed, built-in plugins for performance enhancement, available caching
methods, and CPU/RAM options - CDN (20%): Considers whether CDN is available or not, whether it’s free or paid, and
the quality of the CDN service - Available data centers (30%): Evaluates the number of data centers and their locations
globally. - Scalibility (20%): Looks at whether elastic scaling is available, the process required
to scale (manual upgrade vs. automatic scaling), the presence of dedicated servers, and the costs
associated with scaling.
🏆 Winner
HostPro: High-performance hosting with exceptional NVMe SSD speed and security features.
When comparing the general performance of Hetzner and HostPro, it’s clear that both providers offer high-speed SSD-based hosting. Hetzner utilizes NVMe SSDs and hosts in multiple locations worldwide, including Germany, Finland, and the USA. HostPro also uses NVMe drives, claiming faster page loads with the LiteSpeed Web Server and unique caching plugins. HostPro has data centers in the Netherlands and the USA, backed by Cloudflare for improved CDN performance. Both services offer powerful CPUs, with Hetzner’s cloud hosting leveraging Intel Xeon and AMD EPYC processors and HostPro using Intel Xeon processors to handle high workloads efficiently.
Website Speed
Website speed is a focal point for both providers. Hetzner’s NVMe SSDs ensure higher read and write speeds, supplemented by daily backups and SSL encryption for secure, rapid loading. HostPro emphasizes accelerated performance with LiteSpeed Web Server and NVMe drives, which load pages up to 5x faster. With built-in optimization tools and caching through LSCache, HostPro appears to excel in delivering swift website experiences and optimal performance.
Scalability
Scalability is a critical feature for hosting services, enabling businesses to adapt to changing needs. Hetzner offers flexible invoicing for extra disk space and traffic, with cloud hosting options that include both shared and dedicated vCPU resources. However, the specifics regarding elastic scaling and automatic upgrades are not mentioned. HostPro provides an elastic scaling approach with easy-to-upgrade hosting plans, including managed WordPress, web hosting, and VPS hosting. The costs for scaling vary, with packages starting as low as $3.95/month for web hosting and $10/month for VPS hosting, though detailed mechanisms for automated scaling are not provided.
Which one has better security features?
and regulatory requirements
Score Components:
- Technical security measures (40%): This includes encryption, firewalls, DDoS
protection, secure configurations, server monitoring, access control and availability of security addons
(e.g Sitelock security). - Operational security measures (30%): Encompasses data privacy, backups and data
redundancy. - Compliance and certifications (20%): Adherence to legal and regulatory requirements
(e.g., GDPR, HIPAA) and possession of certifications (e.g., ISO 27001, SOC 2). - Business and reliability (10%): Factors in the provider’s reputation, uptime
guarantees, and customer support.
🏆 Winner HostPro: A comprehensive hosting provider with a slight edge in security features and operational measures.
Both HostPro and Hetzner, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.
Technical security measures:
Both HostPro and Hetzner provide an array of technical security measures tailored to safeguard user data. Both offer free SSL certificates, but HostPro includes automatic renewal, which simplifies certificate management. While Hetzner supports PHP5, PHP7, and PHP8, with various PHP extensions, HostPro goes further by supporting older versions like PHP4.4 and a wider range of PHP4.4, 5.1-5.6, 7.0-8.0. When it comes to secure connections, Hetzner includes detailed SSL encryption across multiple access points (webmail, FTP, SSH), whereas HostPro provides secure SSH upon request and other secure file transfer options.
Operational security measures:
Operationally, HostPro leverages Imunify AV+ for comprehensive virus protection and automated malware removal, which covers over 97% of infections. Hetzner’s anti-spam and virus scanner (ClamAV) also provide robust email security measures. Both providers offer firewall management and DDoS protection. HostPro adds another layer with custom firewalls and vulnerability scanning. Both services ensure daily backups, but HostPro stores these backups for up to 30 days, offering a longer restoration window compared to Hetzner.
Compliance and certifications:
When it comes to regulatory compliance, both hosting services adhere to GDPR regulations. Hetzner has a Data Processing Agreement (DPA) as part of its GDPR compliance and has data centers that are ISO 27001 certified. On the other hand, HostPro offers both GDPR and PCI compliance, lacking HIPAA compliance details for either provider.
SSL certificate |
Free |
Free (Auto Renewal) |
Additional security features |
Comprehensive |
Imunify AV+, Firewalls |
PHP versions |
PHP5, PHP7, PHP8 |
PHP4.4, PHP5.1-5.6, PHP7.0-8.0 |
GDPR compliance |
Yes |
Yes |
HIPAA compliance |
Not specified |
Not specified |
PCI compliance |
Not specified |
Yes |
Hosting features
Score Components:
- Domains (20%): Assesses the availability of a free domain, domain purchase options, and
pricing - Email (15%): Considers if the provider offers full email hosting, or is reselling
third-party service, and if the email is only transactional or not - Website builder (15%): Checks if website builder is available, and it’s user
friendliness and overall the level of customization allowed. - Staging environment (20%): Determines if a staging environment is available, allowing
for testing changes before going live. - FTP & SFTP accounts (10%): Evaluates if and how easily users can access FTP and
SFTP accounts - Git and SSH access (20%): Assess whether Git is integrated into the hosting service and
if SSH access is provided
🏆 Winner Hetzner: A feature-rich hosting provider with robust security and backup services.
When comparing Hetzner and HostPro, both providers offer a variety of features to cater to different user needs. Hetzner stands out with its extensive domain options, NVMe SSD disk space, and robust email hosting capabilities that support up to unlimited mailboxes and email forwarding. It provides secure, encrypted FTP/SFTP access and SSH, which is available for managed servers or specific web hosting accounts. On the other hand, HostPro prides itself on using the cPanel control panel and offers unlimited bandwidth and email accounts, along with advanced caching mechanisms provided by Varnish, Memcached, and Redis. These caching options can significantly enhance the performance of hosted websites.
Specific features like availability of a website builder and ease of use differ between the two. Hetzner offers a WordPress installer, making it convenient for users looking for a quick setup. It also ensures high security with DDoS protection and daily backups, catering to users who prioritize data safety. HostPro, while not explicitly offering a website builder, provides staging areas and URLs, which can be highly beneficial for developers and users needing a testing environment before going live. Both providers offer free SSL certificates and daily backups, but Hetzner’s security features are slightly more comprehensive, including options for Let’s Encrypt and Symantec Basic SSL certificates.
Free domain |
Yes |
No |
Free SSL |
Yes |
Yes |
Email hosting |
Yes |
Yes |
Website builder |
Yes (WordPress) |
No |
Staging environment |
No |
Yes |
FTP & SFTP account |
Yes |
Yes |
Git and SSH access |
Yes |
Yes |
Free backup |
Yes |
Yes |
Money back guarantee |
No |
No |
a location.
As a result in rare cases the features mentioned here can differ from the ones you see on their websites.
Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Hetzner and HostPro offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.
Email services:
Hetzner offers robust email hosting services that include up to unlimited mailboxes, various synchronization protocols, and webmail access, making it versatile for different email needs, including transactional emails and full-fledged email campaigns. HostPro also provides unlimited email accounts along with standard mail services like POP3, IMAP, and SMTP, and includes mail lists, forwarders, and autoresponders, although it doesn’t mention specific synchronization protocols. Both providers cover fundamental email services without explicitly reselling third-party email solutions.
Price
Score Components:
- Plan value (40%): What each pricing tier offers.
- Transparency and clarity (30%): Clearness of pricing structures.
- Flexibility of plans (20%): Range of options to suit different budgets.
- Hidden costs (10%): Additional expenses not included in the plan.
🏆 Winner HostPro: A diverse range of hosting plans tailored to meet various needs.
Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.
Hetzner offers a variety of hosting plans with different features. For shared hosting under their “Webhosting” category, plans range from Level 1 at €2.09/month to Level 19 at €21.90/month. Their WordPress and shared hosting capabilities come with varying storage, sub-domains, and support options. Conversely, HostPro has distinct Managed Web Hosting and WordPress Hosting plans, with prices starting at $3.95/month for the Simple Plan and up to $7.95/month for the Powerful Plan. Each plan includes options for control panels, substantial storage, and multiple sites. Cloud hosting with Hetzner provides flexibility with options ranging from €4.51/month (CX11) to €343.30/month (CCX63). HostPro’s cloud hosting begins at $10.00/month and scales up to $395.00/month. HostPro’s plans often include additional features like unlimited bandwidth and enhanced storage options.
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N/A
Value for price:N/A
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Start Plan$4.95
5 sites, 20 GB NVMe SSD, cPanel, 20 TB bandwidth
Value for price:8.4
|
N/A
Value for price:N/A
|
Pro Plan$6.95
15 sites, 30 GB NVMe SSD, cPanel, 20 TB bandwidth
Value for price:9.0
|
N/A
Value for price:N/A
|
Business Plan$7.95
30 sites, 60 GB NVMe SSD, cPanel, 20 TB bandwidth
Value for price:9.2
|
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Level 1€2.09
1 site, 10 GB NVMe SSD, unlimited traffic, free support
Value for price:7.9
|
Simple Plan$3.95
2 sites, 10 GB NVMe SSD, unlimited bandwidth, option for DirectAdmin or cPanel
Value for price:8.0
|
Level 4€5.39
1 site, 50 GB NVMe SSD, unlimited traffic, free support
Value for price:8.2
|
Strong Plan$6.95
15 sites, 20 GB NVMe SSD, unlimited bandwidth, option for DirectAdmin or cPanel
Value for price:8.5
|
Level 9€10.90
1 site, 100 GB NVMe SSD, unlimited traffic, free support
Value for price:8.0
|
Powerful Plan$7.95
25 sites, 30 GB NVMe SSD, unlimited bandwidth, option for DirectAdmin or cPanel
Value for price:9.0
|
Level 19€21.90
1 site, 300 GB NVMe SSD, unlimited traffic, free support
Value for price:8.5
|
N/A
Value for price:N/A
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CX11€4.51
1 vCPU (Intel), 2 GB RAM, 20 GB Disk Space, 20 TB Traffic
Value for price:8.0
|
1 GB Plan$10.00
1 GB RAM, 1 CPU, 25 GB NVMe SSD, 1 TB Bandwidth
Value for price:7.8
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CPX11€5.18
2 vCPU (AMD), 2 GB RAM, 40 GB Disk Space, 20 TB Traffic
Value for price:8.4
|
2 GB Plan$20.00
2 GB RAM, 1 CPU, 50 GB NVMe SSD, 2 TB Bandwidth
Value for price:8.2
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CX21€6.37
2 vCPU (Intel), 4 GB RAM, 40 GB Disk Space, 20 TB Traffic
Value for price:8.3
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4 GB Plan$40.00
4 GB RAM, 2 CPU, 80 GB NVMe SSD, 4 TB Bandwidth
Value for price:8.4
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CPX21€8.98
3 vCPU (AMD), 4 GB RAM, 80 GB Disk Space, 20 TB Traffic
Value for price:8.5
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8 GB Plan$70.00
8 GB RAM, 4 CPU, 160 GB NVMe SSD, 5 TB Bandwidth
Value for price:8.8
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CX31€29.99
2 vCPU (Intel), 8 GB RAM, 240 GB Disk Space, 20 TB Traffic
Value for price:8.7
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16 GB Plan$125.00
16 GB RAM, 6 CPU, 320 GB Storage, 6 TB Bandwidth
Value for price:8.5
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CPX31€16.18
4 vCPU (AMD), 8 GB RAM, 160 GB Disk Space, 20 TB Traffic
Value for price:8.8
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32 GB Plan$220.00
32 GB RAM, 8 CPU, 640 GB Storage, 7 TB Bandwidth
Value for price:8.6
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CX41€20.71
4 vCPU (Intel), 16 GB RAM, 160 GB Disk Space, 20 TB Traffic
Value for price:8.9
|
64 GB Plan$395.00
64 GB RAM, 16 CPU, 1280 GB Storage, 9 TB Bandwidth
Value for price:8.9
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Hetzner vs Hostpro: Ease of setupEvaluates the ease of setting up and migrating websites on the hosting
platform. Score Components:
8.0
8.8
🏆 Winner HostPro: HostPro offers a user-friendly hosting experience with extensive support resources. Hetzner uses a custom administrative interface known as konsoleH, which allows users to manage accounts, set up domains, and handle various hosting tasks. The interface is tailored for both technical and non-technical users but may require an initial learning curve to fully grasp its features. Hetzner technicians handle the managed server setup, ensuring the server is online within one workday, which can greatly simplify the initial setup process for newcomers. HostPro, offering a standard cPanel, provides a more straightforward and familiar environment for users. Its graphical interface is well-suited for both beginners and advanced users, allowing them to manage databases, email accounts, and other tasks efficiently. Additionally, the inclusion of the 1-click Softaculous installer significantly enhances the user experience, enabling the installation of over 300 applications without any coding, making it accessible to users of all skill levels.
Hetzner provides detailed documentation, guides, and tutorials for tasks like domain transfer and website migration. Support is available 24/7 via telephone and email. Users can also contribute tutorials and guides, earning credit for their contributions. HostPro, on the other hand, offers free manual site migrations, making the transition to their hosting platform seamless. Their free SSL certificates, included with every package, add an extra layer of convenience and security.
User managementAssesses the platforms’ capabilities in managing user roles, permissions, and
accessibility. Score Components:
7.8
0
🏆 Winner: Hetzner Online: Superior user management features and flexibility. Hetzner Online offers a comprehensive suite of user management capabilities, providing administrators with precise control over user roles, permissions, and accessibility. Users can be grouped and assigned administrative privileges to specific groups, facilitating focused management and delegation of responsibilities. HostPro LLC, on the other hand, lacks specific details regarding user management and roles, making Hetzner Online stand out by default for its well-documented and flexible options. The ability to set quotas and detailed user information fields add significant value to Hetzner’s user management system. Hetzner’s user interface for managing users is accessible and straightforward. The user settings are easily navigable through the profile picture menu, allowing quick access to add users, create groups, and manage quotas. It also includes detailed insights into user activities via a simple lightning icon. With HostPro LLC lacking specific details, it can’t compete with Hetzner’s clear, user-friendly design that promotes efficient user management. Access control measures are critical in hosting environments, and Hetzner delivers effectively in this area. Administrators can reset forgotten passwords, delete accounts while preserving specific domain content, and manage SSH access precisely. Additionally, maintenance rules can be specified to ensure server-wide consistency. Information on HostPro’s capabilities is absent, which means Hetzner’s documented features offer more reliable user scaling and control assurances for growing organizations. Hetzner User Roles Table:
Customer supportEvaluates the quality, availability, and scope of the customer support offered by the
hosting provider. Score Components:
6.3
7.9
🏆 Winner HostPro: Offers continuous technical support, extensive performance and security services, and a 30-day money-back guarantee.
Hetzner Online provides several support options including phone support available 24/7 during weekdays, email, and a ticketing system. This is complemented by comprehensive documentation for self-help. Despite these offerings, some users find the lack of live chat a serious drawback. Additionally, certain account management and billing issues reported by users impact its overall performance. HostPro excels with 24/7 technical support available via text and email. Its services encompass a wide range of performance and security enhancements. Notably, HostPro includes free manual site migration, daily backups, and a 30-day money-back guarantee. Customers also benefit from extensive support for various control panels and web technologies. Hetzner vs Hostpro: User feedbackOverall, users find the hosting provider to be highly cost-effective, with robust performance and reliable server infrastructure. Many appreciate the competitive pricing, ease of use, and the ability to scale their projects effortlessly. While the customer support is praised for being helpful and responsive, some users feel it could benefit from slight improvements. Additionally, there are minor suggestions for feature enhancements and a more refined user interface, though these do not detract significantly from overall satisfaction. Users highly recommend HostPro for its excellent balance between performance and price, particularly praising its robust web hosting plans. The VPS service is highlighted for its impressive speed, thanks to blazing-fast SSD and NVMe storage, and powerful processors. The consistently responsive and customer-focused support team receives considerable commendation for their ability to resolve issues promptly. Overall, HostPro stands out for offering a combination of high-quality hardware, scalability, and exceptional customer service. Hetzner vs Hostpro: FAQWhich platform is better suited for hosting WordPress websites? Both Hetzner and HostPro offer PHP and Python support beneficial for hosting WordPress sites, but neither has specific WordPress hosting plans. Therefore, both are effectively tied in this category, making either a viable option depending on the specific features and support needed. Which hosting service offers better security features? HostPro has a slight edge in security with features like Imunify AV+ for comprehensive virus protection, automated malware removal, custom firewalls, and vulnerability scanning. Hetzner also offers robust security with SSL encryption, anti-spam and virus scanners, but does not provide the additional layers found with HostPro. What are the major differences in pricing and value between hetzner and hostpro? Hetzner offers a range of hosting plans with different features, starting from €2.09/month for shared hosting and going up to €65.33/month for high-end cloud hosting options. HostPro’s plans start at $3.95/month for shared hosting and can reach $395.00/month for advanced cloud hosting, often including additional features like unlimited bandwidth. Both providers offer competitive pricing, but specific needs may make one more valuable over the other. Which platform offers better customer support? HostPro offers continuous 24/7 technical support via email and tickets along with free manual site migration, while Hetzner provides phone support during weekdays and 24/7 email support. However, Hetzner lacks live chat support, making HostPro slightly better in terms of customer support. Which hosting service offers more scalability options for growing websites? HostPro provides an elastic scaling approach with easy-to-upgrade hosting plans, including managed WordPress, web hosting, and VPS hosting, with costs starting as low as $3.95/month. Hetzner also offers flexible invoicing for additional disk space and various cloud hosting options, making it scalable but without specific details on automated scaling mechanisms. The making of this blog We followed a clear, step-by-step process to write and research this article.
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