Web.com vs Chemicloud: guide for 2024

Web.com vs Chemicloud: Final verdict

Looking over Web.com vs. ChemiCloud, both hosting services offer a range of features but cater to different user needs and excel in different areas.

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  ChemiCloud (Overall grade: 8.5)
  
  is known for its superior uptime guarantee of 99.99%, proactive server monitoring, and advanced security measures like Imunify360 and DDoS protection. It offers more flexible hosting options, including cloud and VPS hosting, which are ideal for users needing scalable and high-performance solutions. Additional perks such as free website migrations, daily backups, and multiple global data centers enhance its appeal. ChemiCloud’s customer service receives high praise for being responsive and available 24/7, making it a reliable choice for businesses and developers seeking robust performance and excellent support.
• 
  Web.com (Overall grade: 7.3)
  
  provides a dependable hosting service with a 99.9% uptime guarantee and a comprehensive support system available 24/7. It excels in offering features like unmetered bandwidth, SSL security, and a user-friendly website builder, making it a great option for medium traffic websites and beginners. However, it lacks the advanced features and flexibility found in ChemiCloud, such as cloud hosting and advanced caching tools. While Web.com’s support is adequate, its overall service package is best suited for smaller projects or users looking for basic, reliable hosting without the need for extensive scaling capabilities.

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner ChemiCloud: Superior uptime and availability guaranteed at 99.99%.

Web.com offers a reliable hosting service with a 99.9% uptime guarantee and a comprehensive support system, featuring 24/7 assistance via multiple channels and a rich online help center. The actual uptime, measured at 99.83%, reveals minor gaps in its promise. Nonetheless, its robust server response times and extensive feature set, including unmetered bandwidth and SSL security, make it a solid contender, especially for medium traffic websites.

ChemiCloud, on the other hand, exceeds expectations with its 99.99% uptime guarantee and proactive server monitoring. Infrastructure supported by advanced DDoS protection and real-time network security ensures reliability. The 45-day money-back guarantee and daily backups further enhance its appeal. The widespread server locations across the globe provide flexibility, making ChemiCloud a superior choice for users seeking stringent uptime and excellent availability.

🏆 Winner ChemiCloud: Comprehensive and Feature-Rich Hosting Service.

ChemiCloud offers superior overall performance compared to Web.com. Both providers prioritize fast hosting speeds, but ChemiCloud utilizes NVMe storage and the LiteSpeed web server, enhancing website performance significantly. While Web.com focuses on reducing server response times by up to 70% and provides PHP 8.0 and MySQL 8 upgrades, ChemiCloud provides additional layers of performance optimization such as Redis, GZIP compression, and HTTP/3 protocol. ChemiCloud offers a free Cloudflare CDN and multiple, globally distributed data centers, ensuring low latency and faster load times.

Website Speed

Both Web.com and ChemiCloud are proficient in delivering fast website speeds, but ChemiCloud’s offerings provide a substantial edge. Web.com ensures faster server response times and quicker navigation in WP-Admin thanks to upgrades like OPcode caching and improved storage systems. ChemiCloud steps up the game with LiteSpeed Web Server technology, NVMe storage, advanced caching methods including Redis and APC/OPcache, and optimized protocols like HTTP/3. The combination of these elements allows ChemiCloud to deliver impressively fast load times and an enhanced browsing experience for users.

Scalability

Both Web.com and ChemiCloud offer scalable solutions, but their approaches differ. Web.com provides scalable solutions for customers outgrowing the shared architecture but lacks clarity on whether this occurs automatically or requires plan upgrades. On the other hand, details about elastic scaling or dedicated servers were not specified for Web.com. ChemiCloud doesn’t outline specifics about the automatic nature of the scaling, making it unclear whether plan upgrades are necessary or if the process is automatic. It also lacks details on dedicated servers and scaling costs, leaving some questions about the financial aspects of scaling with ChemiCloud.

🏆 Winner
ChemiCloud: A comprehensive approach to security ensures high satisfaction and reliability.

Technical security measures:

Web.com offers several SSL certificate options tailored to distinct needs, including Essential, Premium, Wildcard, Extended Validation, and Unified Communications Certificates. ChemiCloud provides free Let’s Encrypt SSL certificates for basic encryption. While Web.com supports PHP 8.0, ChemiCloud provides broader PHP support ranging from versions 5.6 to 8.2, offering greater flexibility. Both hosting services include malware scanning and removal, but ChemiCloud enhances security with Imunify360, advanced firewall protection, and a rebootless secure kernel.

Operational security measures:

Web.com ensures enhanced uptime with a 99.9% uptime guarantee and unmetered bandwidth. It also integrates SiteLock security solutions and CodeGuard for backups. ChemiCloud’s security is robust with Imunify360, proactive server monitoring, and 24/7 network monitoring, adding advanced DDoS and real-time network protection. Account isolation with CageFS on ChemiCloud enhances individual tenant security, while Web.com manages multiple sites with Directory Pointers and Multisite Control. Automatic WordPress updates are standard with Web.com, whereas ChemiCloud offers two-factor authentication for extra login security.

Compliance and certifications:

Web.com adheres to GDPR regulations, ensuring data protection, and includes PCI compliance scanning through SiteLock. ChemiCloud also complies with GDPR, offering a Data Processing Addendum (DPA) for organizations. HIPAA compliance is not specified for either hosting service. For PCI compliance, only Web.com mentions specific measures.

🏆 Winner ChemiCloud: Offers user-friendly interfaces with rich features and flexibility.

Web.com and ChemiCloud both cater to diverse hosting needs, though they shine in different areas. Web.com features a robust drag-and-drop website builder that is easy to use for beginners, enabling customization without needing coding skills. This can be particularly appealing to small businesses or individuals looking to launch a website quickly and effectively. Their free domain and SSL certificate for the first year make getting started more affordable. Additionally, Web.com supports a wide range of programming languages like Ruby, Python, PHP5, and Perl, thus accommodating developers with varying preferences.

On the other hand, ChemiCloud provides an extensive list of superior features, especially for more advanced users. While it lacks a dedicated website builder, it compensates with unlimited websites, higher storage options, and Turbo features that significantly boost performance. ChemiCloud also offers PHP version selection, preinstalled Git, and SSH and SFTP access, which are crucial for developers seeking control and flexibility. Free website migrations and a longer backup period further increase its value. These advanced features, combined with more inclusive plans, make ChemiCloud an attractive choice for professionals and larger projects.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Web.com and ChemiCloud offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Both Web.com and ChemiCloud offer comprehensive email hosting, but their email services differ slightly. Web.com bundles business email with hosting plans, allowing users to set up professional email addresses easily. ChemiCloud, though, enhances its offering with features like MailChannel and Catch-all Email, along with 2 GB storage per email account. This makes ChemiCloud a more versatile choice for users needing robust email functionalities while balancing their hosting and marketing needs.

🏆 Winner ChemiCloud: Offers comprehensive hosting plans with competitive features and strong balance between cost and functionality.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

Web.com and ChemiCloud both offer competitive hosting plans with distinct features. Web.com’s Shared Hosting plans range from $2.95/month to $6.95/month with subsequent renewal rates going up to $16.99/month. ChemiCloud offers a similar shared hosting range from $2.95/month to $4.95/month, with rates originally priced higher before discounts. Web.com focuses on features like drag-and-drop website builders and business emails, while ChemiCloud offers strong storage capabilities and free website migrations. Additionally, ChemiCloud provides extended backup services for enhanced data protection. The scores reflect customer satisfaction and functionality, tipping the balance in favor of ChemiCloud.

Enterprise plans

ChemiCloud’s Cloud VPS Hosting plans stand out for enterprises due to their extensive storage and powerful CPU capabilities, ranging from $29.95 to $89.95 per month. They include features like full management, private nameservers, and multiple server locations, making it highly adaptable to various business needs. Web.com does not currently offer comparable cloud-based hosting solutions specifically tailored for larger businesses, thereby making ChemiCloud the more versatile choice for enterprises.

🏆 Winner ChemiCloud: ChemiCloud offers a seamless user experience with extensive support resources and free migration services.

Web.com’s hosting services come with a user-friendly admin panel featuring a centralized dashboard, making it easy to manage domains, set up email accounts, and monitor website performance. For non-technical users, the drag-and-drop website builder simplifies website creation, while technical users will appreciate the automatic WordPress installation and updates. The interface is designed to provide a straightforward experience, ensuring that users can perform administrative tasks with ease.

On the other hand, ChemiCloud utilizes the standard cPanel for its client area, which includes features like quick-launch, disk usage stats, and email account creation in one dashboard. This interface is both accessible for non-technical users and comprehensive for those with more expertise. The inclusion of a quick-start tour helps new users navigate the client area efficiently, making it a user-friendly option for all levels of experience. Both platforms offer drag-and-drop website builders, but ChemiCloud’s cPanel might be favored by those familiar with this well-known interface.

ChemiCloud provides free and fast website migration services, ensuring a smooth transition with zero downtime. The company also offers tools for installing popular applications like WordPress, Joomla, and Drupal via Softaculous 1-click installer. In contrast, Web.com requires users to handle migration with some level of manual oversight, although they do provide extensive support to guide users through this process.

The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. Web.com offers a wide range of resources alongside 24/7 chat and phone support. ChemiCloud also boasts a detailed help center with an intuitive search function and around-the-clock support via live chat, phone, and ticketing, ensuring comprehensive user support.

🏆 Winner ChemiCloud: ChemiCloud offers more comprehensive user management features compared to Web.com.

Web.com allows users to add and manage account contacts with two predefined roles: Administrative and Technical. Administrators have comprehensive control over the account, including billing and product management, while Technical users are limited to managing products and services. ChemiCloud, on the other hand, provides more flexibility with its cPanel User Manager and Team Manager. ChemiCloud allows for the creation of subaccounts with specific permissions for services like Email and FTP. Additionally, it supports various roles such as Administrator, Database, Email, and Web, offering more granular control over individual user permissions.

Web.com offers a straightforward user interface for managing accounts through its Account Manager, where users can navigate to different sections like User Roles & Permissions, Renewal Center, and Payment Methods. The process for adding or editing contacts is intuitive, with clear instructions. ChemiCloud’s cPanel User Manager and Team Manager sections are also user-friendly, making it easy to add or edit subaccounts and manage specific services and permissions. Both platforms provide simple yet effective tools for user management, but ChemiCloud provides additional granularity in permission settings.

In terms of access control and scalability, Web.com provides basic functionalities required for managing a small to moderate number of users. Users can view and manage all contacts and their access levels through the Accounts and Users tab in the user icon, separating roles such as Registrant and Admin. ChemiCloud’s capability to manage a growing user base is more advanced due to its comprehensive role settings and permissions. With separate functionalities for administration, database management, email, and web, it offers better scalability for businesses that need to manage a diverse set of user permissions.

Web.com user roles table:

ChemiCloud user roles table:

🏆 Winner ChemiCloud: ChemiCloud boasts customer support features including 24/7 availability, fast response times, and high customer satisfaction, making it the top choice for hosting services.

Web.com and ChemiCloud both provide a variety of customer support options to help users. Web.com offers phone support via two different numbers and operates business consultants Monday to Friday with product support available 24/7. Their general support can be reached through phone, email, live chat, and a ticket system, providing a comprehensive approach to customer service.

ChemiCloud also offers a wide range of support options, with a focus on 24/7 availability and rapid response times. Customers can get help through live chat, ticket submissions, and a contact form. They maintain high customer satisfaction with proactive monitoring and guarantees like a 45-day money-back and 99.99% uptime. While both providers are strong in customer service, ChemiCloud’s quick response time and extensive guarantees give it an edge.

Web.com vs Chemicloud: User feedback

Overall, users appreciate the hosting provider for its comprehensive service that includes domain purchasing, website hosting, and development, making it a convenient one-stop solution. However, there are concerns about limitations on hosting unlimited domains, which can be a significant drawback for users managing numerous websites. Additionally, the cost of individual website software is considered prohibitive by some, especially for those who already have lifetime licenses for third-party software. Despite these issues, the service is generally seen as satisfactory.

ChemiCloud is highly praised for its exceptional customer service, largely attributed to its knowledgeable and responsive support team that is available 24/7. Users appreciate the reliable server performance, user-friendly control panel, and valuable features such as automatic backups and easy setup. Although there are some mentions of limited customization options and storage, the overall sentiment is overwhelmingly positive, highlighting ChemiCloud as a standout hosting provider that delivers on its promises. It is recommended for both small businesses and individuals seeking a dependable and efficient hosting solution.

Web.com vs Chemicloud: FAQ