Netfirms vs Web Hosting Pad: guide for 2024

Netfirms vs Web Hosting Pad: Final verdict


Looking over Netfirms vs. WebHostingPad, it’s clear why both hosts are so popular. They have both hosted millions of
websites that run on WordPress for decades, building up a loyal customer base.


  • WebHostingPad (Overall grade: 6.1)

    shines for its affordability and ease of use, making it a solid choice for newcomers and budget-conscious users. With unlimited hosting space, a free domain name for the first year, and user-friendly tools like the 1-click WordPress installer and Weebly site builder, WebHostingPad enhances the website creation process. However, it falls short in terms of performance and advanced features compared to Netfirms. While it provides decent support and basic security measures, the lack of dedicated hosting and more advanced security features could be limiting for larger businesses or high-traffic websites.

  • Netfirms (Overall grade: 7.3)

    offers an extensive selection of hosting plans suitable for a broad range of business needs. Its strengths include excellent uptime, a 30-day money-back guarantee, and robust customer support available 24/7 through various channels, including phone and live chat. Customers benefit from dedicated hosting and advanced security features like SiteLock, which enhances both security and performance. Despite some drawbacks, such as the lack of WordPress hosting, Netfirms remains a reliable choice for businesses seeking stability, scalability, and superior security options.

Overall grade:7.3

Overall grade:6.1

Uptime and Availability 8.3 8.0
Hosting Performance 6.0 5.0
Hosting Security 8.2 8.0
Price 8.0 8.0
Hosting Features 4.4 5.2
Ease Of Setup 6.8 7.2
User Management 7.7 0.0
Customer Support 8.9 7.2
User feedback 2.8/5 4.7/5

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Shared hosting
Cloud hosting
WordPress hosting
Ecommerce hosting
VPS hosting
Dedicated hosting

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

WordPress
WebHostingPad: offers easy installation and management of WordPress, plus optimized plans for better performance.
Ecommerce
Netfirms: offers superior support, reliability, and advanced features, making it a better choice for businesses prioritizing long-term growth and stability in their ecommerce endeavors.
Agencies
Tie: Both offer unlimited websites and domains with scalable plans that support growth.
High-traffic websites
Netfirms: dedicated hosting provides high power, bandwidth, and memory for high-traffic sites.
Multimedia websites
Tie: Both offer similar capabilities with unlimited storage and scalable bandwidth.

Detailed comparison

Uptime and availability

Evaluates the average uptime statistics, uptime guarantee and overall availability of the hosting
provider

Score Components:

  • Uptime percentage (30%): evaluates the uptime statistics in given period of time
  • Uptime guarantee (20%): Assesses if the platform offers an uptime guarantee and
    whether the actual uptime matches the promised guarantee.
  • General performance (25%): Evaluates how fast is the average response time and overall
    it’s stability.
  • Responsiveness (10%): Adaptability to different devices and screen sizes.
  • Availability (25%): Reflects the total downtime and number of outages.

8.3
8.0

🏆 Winner Netfirms: Stable hosting with excellent uptime and 24/7 customer support.

Netfirms demonstrates an impressive level of stability with a test period indicating minimal downtime. Offering data centers in New York and Toronto, they support customers round-the-clock through various channels like phone, live chat, and a ticketing system. Additionally, Netfirms backs their service with a 30-day money-back guarantee, reinforcing their commitment to reliability.

WebHostingPad assures users of a 99.9% uptime with some clear exclusions, such as external attacks and natural disasters. Monitoring is conducted within their servers, and they promise compensation if the uptime guarantee is not met. While this makes for a reasonable offer, it falls slightly short of the reliability and customer support availability Netfirms provides.

Which one has better hosting performance?

Evaluates the platforms hosting speed and performance tools
Score Components:

  • Hosting speed (30%): This includes SSD quality, Load times, PageSpeed score ranges,
    additional information on website speed, built-in plugins for performance enhancement, available caching
    methods, and CPU/RAM options
  • CDN (20%): Considers whether CDN is available or not, whether it’s free or paid, and
    the quality of the CDN service
  • Available data centers (30%): Evaluates the number of data centers and their locations
    globally.
  • Scalibility (20%): Looks at whether elastic scaling is available, the process required
    to scale (manual upgrade vs. automatic scaling), the presence of dedicated servers, and the costs
    associated with scaling.

6.0
5.0

🏆 Winner
Netfirms:
Affordable and flexible hosting solutions for businesses of all sizes.

When comparing Netfirms and WebHostingPad, Netfirms takes the lead with its extensive range of services and exceptional performance. Netfirms offers a more versatile range of hosting plans that cater to different business needs. Its shared hosting is compact and cost-effective, ideal for smaller businesses, while their dedicated hosting delivers greater power and security for larger companies. Netfirms also provides better customization and scalability options. WebHostingPad, though cheaper, slightly lags in server performance. Both providers guarantee a 99.9% uptime and offer free SSL certificates, but Netfirms edges ahead with additional SiteLock security and comprehensive support services.

Website Speed

Netfirms provides an efficient hosting environment with scalable bandwidth and often faster load times, which benefit from their scalable options. Their hosting includes advanced security options like SiteLock, which also helps maintain performance. On the other hand, WebHostingPad makes speed enhancements readily accessible through optimized high-power servers and fast WordPress hosting, yet they do not offer the same extensive security add-ons as Netfirms. Both hosting providers ensure quick page load times to keep visitors engaged, but Netfirms’ additional security features contribute to more consistent performance.

Scalability

Netfirms shines in scalability with elastic hosting plans that adapt as your website grows. They offer dedicated servers, although the cost details for automatic scaling were not specified. Their scalable bandwidth ensures performance doesn’t drop during traffic spikes. For WebHostingPad, scalability is more rigid and often requires plan upgrades rather than automatic adjustments. They support website growth from beginner stages to more complex needs, yet dedicated servers and specific costs are not mentioned, placing them slightly behind Netfirms regarding scalability flexibility.

Which one has better security features?

Reflects the platforms security measures, data privacy, backups and adherence to legal
and regulatory requirements

Score Components:

  • Technical security measures (40%): This includes encryption, firewalls, DDoS
    protection, secure configurations, server monitoring, access control and availability of security addons
    (e.g Sitelock security).
  • Operational security measures (30%): Encompasses data privacy, backups and data
    redundancy.
  • Compliance and certifications (20%): Adherence to legal and regulatory requirements
    (e.g., GDPR, HIPAA) and possession of certifications (e.g., ISO 27001, SOC 2).
  • Business and reliability (10%): Factors in the provider’s reputation, uptime
    guarantees, and customer support.

8.2
8.0

🏆 Winner Netfirms: A hosting provider with robust SSL options and comprehensive security features.

Technical security measures:

Both Netfirms and WebHostingPad offer free SSL certificates with their hosting plans, making them secure for website visitors. Netfirms takes the edge with its range of advanced SSL certificates, including Domain Validated, Organization Validated, E-commerce, and Wildcard SSLs, offering warranties up to $1,750,000. WebHostingPad provides a commercial SSL at $24.95/year, but this does not match the breadth and depth of Netfirms’ offerings. Netfirms also includes SiteLock with multiple security plans, offering features like malware scanning and DDoS protection. WebHostingPad keeps it simpler with basic spam filtering and SiteLock Lite.

Operational security measures:

Netfirms offers daily malware scans, blacklist monitoring, domain privacy, and domain security alerts. Users can choose from various SiteLock plans for enhanced protection, including automated malware removal and protective features against bot attacks. WebHostingPad provides malware scans and quarantine, server security maintenance, and data encryption but lacks the range of automated scans and proactive alerts provided by Netfirms. Additionally, WebHostingPad’s backup features are limited to specific plans, whereas Netfirms offers unlimited backups as part of its hosting packages.

Compliance and certifications:

Both Netfirms and WebHostingPad are compliant with GDPR, ensuring the protection and rights of EU residents’ personal data. Netfirms confirms its PCI compliance through regular scans and verification with its partner SiteLock. In contrast, WebHostingPad highlights the importance of PCI compliance but does not provide specific details about how it ensures this. HIPAA compliance is not specified for either hosting provider.


SSL certificate

Free and paid options with comprehensive warranties

Free and paid commercial SSL

Additional security features

SiteLock packages, domain privacy, daily malware scans

Spam filtering, SiteLock Lite

PHP versions

Not specified

Not specified

GDPR compliance

Yes

Yes

HIPAA compliance

No

No

PCI compliance

Yes

No

Hosting features

Looks at the features offered by hosting platforms
Score Components:

  • Domains (20%): Assesses the availability of a free domain, domain purchase options, and
    pricing
  • Email (15%): Considers if the provider offers full email hosting, or is reselling
    third-party service, and if the email is only transactional or not
  • Website builder (15%): Checks if website builder is available, and it’s user
    friendliness and overall the level of customization allowed.
  • Staging environment (20%): Determines if a staging environment is available, allowing
    for testing changes before going live.
  • FTP & SFTP accounts (10%): Evaluates if and how easily users can access FTP and
    SFTP accounts
  • Git and SSH access (20%): Assess whether Git is integrated into the hosting service and
    if SSH access is provided

4.4
5.2

🏆 Winner WebHostingPad: A great option for users seeking abundant features and user-friendly tools.

When comparing Netfirms and WebHostingPad, both providers offer a robust set of features catering to different user needs. Netfirms provides a free domain name for a year, eCommerce solutions, and marketing tools. It offers scalable bandwidth and unlimited disk space across its plans, making it an attractive choice for expanding businesses. Users can create subdomains, and the availability of 24/7 support adds convenience. However, the website builder’s specifics aren’t detailed, which could be a drawback for those who prioritize customization and user-friendliness. FTP is available, but there’s no explicit mention of SFTP or SSH support.

On the other hand, WebHostingPad stands out with its unlimited hosting space, bandwidth, and MySQL databases. The inclusion of a 1-click WordPress installer and a free Weebly site builder makes it user-friendly, especially for those looking to set up their websites swiftly. It does not limit the number of websites/domains per account, offering great flexibility. Although SSH support isn’t explicitly mentioned, users can configure FTP clients like FileZilla. Basic free domain registration for one year and added eCommerce storefront options significantly bolster its appeal. The combination of an intuitive website builder and extensive features makes WebHostingPad a comprehensive option for a diverse range of users.


Free domain

Yes, for the first year

Yes, for the first year

Free SSL

Yes, Let’s Encrypt

Yes

Email hosting

Yes

Yes

Website builder

No

Yes, Weebly

Staging environment

No

No

FTP & SFTP accounts

Yes, FTP only

Yes, FTP only

Git and SSH access

No

No

Free backup

No

No

Money back guarantee

No

No
In some cases hosting providers offer different features based on various components like
a location.
As a result in rare cases the features mentioned here can differ from the ones you see on their websites.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Netfirms and WebHostingPad offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Email services at Netfirms offers standard email hosting with features like subdomains and forwarders, catering well to basic email needs. WebHostingPad, however, provides unlimited email accounts, forwarders, and auto-responders, along with support for Webmail and its proprietary WHP Mail App. This extensive email functionality, combined with tools for mailing lists and catch-all emails, makes WebHostingPad more suitable for users requiring comprehensive and scalable email solutions.

Price

Looks at the cost-effectiveness and value for money of each platform.
Score Components:

  • Plan value (40%): What each pricing tier offers.
  • Transparency and clarity (30%): Clearness of pricing structures.
  • Flexibility of plans (20%): Range of options to suit different budgets.
  • Hidden costs (10%): Additional expenses not included in the plan.

8.0
8.0

🏆 Winner Netfirms: Comprehensive pricing and features make it a strong choice for various hosting needs.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

Netfirms offers a range of shared hosting plans starting from $3.95/month for the Plus Plan with features like unlimited storage, scalable bandwidth, and free SSL. In contrast, WebHostingPad’s shared hosting starts at a lower base of $1.99/month for the Power Plan, offering unlimited websites and a free domain name. Comparing their WordPress hosting, Netfirms does not provide a dedicated plan, while WebHostingPad offers specialized plans like WordPress Basic starting at $2.99/month. For higher-tier shared hosting plans, Netfirms’ Business Plan offers extensive features such as unlimited databases and scalable bandwidth at $10.95/month. VPS hosting under WebHostingPad starts at $19.95/month with dedicated IP addresses and private hosting resources, while detailed features and pricing for Netfirms’ dedicated hosting are not provided. Both providers include additional services like SSL certificates and security plans, but WebHostingPad’s offerings are more diversified with options for Weebly Site Builder plans.

N/A
WordPress Basic $2.99

2 websites, unlimited storage, scalable bandwidth, free Let’s Encrypt SSL Certificate, automated backups. Support: 24/7

Value for price:8.0
N/A
WordPress Pro $3.99

Unlimited websites, unlimited storage, scalable bandwidth, free Trusted CA SSL Certificate, 2Ă— computing power. Support: 24/7

Value for price:8.5
N/A
WordPress Premium $5.99

Unlimited websites, unlimited storage, scalable bandwidth, free Trusted CA SSL Certificate, 3Ă— computing power, unlimited email accounts. Support: 24/7

Value for price:9.0
Plus Plan $4.95

1 website, unlimited storage, scalable bandwidth, free SSL. Support: 24/7

Value for price:7.5
Power Plan $4.49

Unlimited websites, unlimited storage, scalable bandwidth, free domain name, free SSL. Support: 24/7

Value for price:8.5
Advantage Plan $9.95

Unlimited websites, unlimited storage, scalable bandwidth, free SSL. Support: 24/7

Value for price:8.0
Power Plan Plus $6.99

Unlimited websites, unlimited storage, scalable bandwidth, free domain name, free SSL, optimized servers. Support: 24/7

Value for price:8.0
Business Plan $14.95

Unlimited websites, unlimited storage, scalable bandwidth, free SSL, unlimited databases. Support: 24/7

Value for price:9.0
Power Plan Mini $3.00

2 websites, 10 GB storage, 100 GB bandwidth, free SSL. Support: 24/7

Value for price:7.0
N/A
VPS Hosting $19.95

Unlimited websites, unlimited storage, scalable bandwidth, dedicated IP addresses. Support: 24/7

Value for price:8.5
In some cases companies have different prices based on various components like a location. As a result in rare cases the prices displayed here can differ from the ones you see on their websites.

Enterprise plans

Netfirms offers the Business Plan that includes unlimited websites, scalable bandwidth, and enhanced database features at $10.95/month, making it suitable for enterprises. WebHostingPad’s VPS Hosting plan at $19.95/month stands out with dedicated IP addresses and private hosting resources, catering to businesses needing more advanced hosting solutions. While Netfirms offers extensive basic features in its Business Plan, WebHostingPad provides customizable server options that may benefit larger enterprises. Both providers offer robust support and scalability, ensuring high uptime and reliability for business-critical applications.

Netfirms vs Web Hosting Pad: Ease of setup

Evaluates the ease of setting up and migrating websites on the hosting
platform.

Score Components:

  • Site migration (25%): Assesses whether the provider offers tools for site migration,
    either automated or manual, and whether these services are free or require a fee.
  • Admin panel usability (35%): Evaluates the type of admin panel provided, such as the
    standard cPanel or a custom solution, focusing on its accessibility and user-friendliness for both
    technical and non-technical users.
  • Setup features (20%): Examines the availability and ease of use of various setup
    features, including FTP accounts, file managers, email account setup, PHPMyAdmin, and easy CDN
    configuration.
  • Help center quality (20%): Measures the quality and accessibility of the provider’s
    help center resources, including articles and tutorials.

6.8
7.2

🏆 Winner WebHostingPad: Offering free website builders and a simple setup process, WebHostingPad makes creating websites straightforward for users of all levels.

Netfirms uses a custom control panel that integrates Google Workspace, aiming to keep things intuitive for both technical and non-technical users. Its onboarding assistance, combined with 24/7 technical support, ensures that even beginners can get their sites up and running quickly. The control panel is designed for ease of use, making it simpler to manage domains, email, and other features from a single interface.

WebHostingPad offers a variety of admin panel options tailored to different user preferences, including WordPress, Weebly, and RVSiteBuilder. With a 1-click WordPress install feature, it is particularly welcoming to users who prefer this CMS. Its admin panels are constructed to be user-friendly, providing an accessible platform for both novice and experienced users. This variety and ease of use place it slightly ahead in terms of flexibility and accessibility.

Both hosting providers offer tools to facilitate site migration. Netfirms provides basic onboarding assistance and 24/7 technical support, but it does not specify whether it includes a dedicated migration tool or service. WebHostingPad also does not mention a specific migration tool, but their 24/7 tech support implies assistance might be available upon request. Neither platform specifies a cost associated with migration, leaving some ambiguities about potential fees.


Netfirms’ knowledge base covers a wide range of topics, from website backup to GDPR compliance, ensuring users can find help quickly. The 24/7 customer service via chat and phone complements these resources well. WebHostingPad offers a comprehensive support center with categories such as domains, email, and WordPress, along with 24/7 tech support and the ability to submit tickets. Both offer extensive help centers, but WebHostingPad’s detailed support for multiple website builders adds an extra edge.

User management

Assesses the platforms’ capabilities in managing user roles, permissions, and
accessibility.

Score Components:

  • Role customization (40%): Flexibility in creating and defining user roles and
    permissions.
  • Ease of management (30%): User interface and tools for managing users.
  • Access control (20%): Effectiveness of access control measures for different user
    levels.
  • Scalability (10%): Ability to manage a growing number of users efficiently.

7.7
0.0

🏆 Winner Netfirms: offers a more comprehensive user management system compared to its competitor.

When comparing user management features between Netfirms and WebHostingPad, it is clear that Netfirms stands out. Netfirms provides a wide range of user roles, including Administrator, Editor, Author, Contributor, and Subscriber, each with specific permissions tailored to different needs. This setup allows for greater flexibility in managing and delegating tasks within a WordPress site. On the other hand, we have no detailed information about how WebHostingPad handles user roles, leaving it less transparent in terms of user management flexibility and capabilities.

Netfirms offers an intuitive and straightforward user interface for managing users within WordPress. From the WordPress Dashboard, site owners can easily navigate to the Users section and add or edit users with minimal effort. The platform provides clear instructions and a streamlined process to assign roles and manage user information. There is no available information on the user management interface of WebHostingPad, making it difficult to assess its ease of use and accessibility for site owners.

Access control measures at Netfirms are effective and well-defined. Each user role has distinct permissions, ensuring that users can only perform actions aligned with their responsibilities. This granular level of control allows for efficient management of user privileges and mitigates the risk of unauthorized changes or data breaches. Without specific information on WebHostingPad’s access control measures and scalability, it’s challenging to gauge its effectiveness in managing a growing number of users.

Netfirms User Roles Table:

Role Description Access highlights
Administrator Full access to all administrative functions and settings Can manage site-wide settings, user roles, content, plugins, themes, and perform all site-related actions
Editor Manages and edits all content Can publish, edit, delete posts by any user; primarily focused on content management
Author Manages their own posts Can write, edit, publish, and delete their own posts; can upload files
Contributor Limited content creation Can write and edit their own posts, but need higher roles to publish; ideal for guest bloggers
Subscriber Basic access Can manage their profile and read posts

Customer support

Evaluates the quality, availability, and scope of the customer support offered by the
hosting provider.

Score Components:

  • Support communication channels (30%): Measures the variety of customer support types
    provided (live chat, chatbot, email, phone, etc.)
  • Availability (20%): Assesses the availability hours for each channel, including 24/7
    support options.
  • Technical support quality (30%): Assesses whether the provider offers comprehensive
    technical support, including hardware upgrades (e.g., HDD to SSD), software installations, and web
    server configuration changes.
  • Enterprise support (20%): Checks if there are dedicated or priority support services
    for enterprise-level customers.

8.9
7.2

🏆 Winner Netfirms: Excellent 24/7 customer service with minimal wait times and knowledgeable representatives.


Phone support







Live chat support







Chatbot







Email/ticket support







Enterprise support
(dedicated agent, priority support)






Netfirms offers comprehensive customer service options, including 24/7 availability via phone, web chat, and email. The response times are impressively short, and users consistently report experiences with knowledgeable representatives. Priority support is available for top-tier customers, which enhances the overall support experience.

WebHostingPad also provides a variety of support channels, such as phone, live chat, and email, along with a detailed knowledgebase. However, phone support is limited to certain hours, and the absence of dedicated or priority support may affect response times and overall satisfaction for some users. WebHostingPad’s 30-day money-back guarantee comes with more exclusions compared to Netfirms.

Netfirms vs Web Hosting Pad: User feedback

Netfirms
11 reviews
2.8 out of 5 stars
Web Hosting Pad
10 reviews
4.7 out of 5 stars

User feedback on this hosting provider is mixed, with significant criticism and some praise. Many users appreciate the good uptime, active customer support, and affordability of domain registration. However, frequent complaints include slow server speeds, poor usability, and unsatisfactory load times, which hinder site performance and development. Additionally, some users have faced issues with server reliability and confusing setup processes.

WebHostingPad receives high praise for its affordability, user-friendly interface, and comprehensive customer support. Users particularly appreciate the low costs, free domain, and SSL certificate offerings, making it a budget-friendly option with reliable uptime. However, some areas for improvement include occasional downtime, inconsistent billing practices, and a somewhat limited feature set for larger businesses. Overall, it is highly recommended for those starting out or looking for a cost-effective hosting solution with responsive support.

Netfirms vs Web Hosting Pad: FAQ

Which platform is better suited for hosting WordPress websites?


WebHostingPad is better suited for hosting WordPress websites as it offers easy installation and management, along with optimized plans for improved performance. Netfirms, on the other hand, lacks dedicated WordPress hosting plans.

Are both platforms suitable for beginners?


Yes, both platforms are suitable for beginners. WebHostingPad enhances the website creation process with user-friendly tools like the 1-click WordPress installer and Weebly site builder, while Netfirms provides strong customer support and an intuitive control panel.

Which hosting service offers better security features?


Netfirms offers better security features compared to WebHostingPad. It includes advanced security options like SiteLock, multiple levels of SSL certificates, daily malware scans, and comprehensive SiteLock plans, whereas WebHostingPad provides basic security measures such as spam filtering and malware scans.

Which platform offers better customer support?


Netfirms offers better customer support with 24/7 availability via phone, live chat, and email, coupled with minimal wait times and knowledgeable representatives. WebHostingPad also offers multiple support channels but lacks dedicated support agents and has limited phone support hours.

 

The making of this blog

We followed a clear, step-by-step process to write and research this article.

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