Nexcess vs ScalaHosting: Final verdict
Looking over Nexcess vs. ScalaHosting, these two hosting providers cater to varying needs but each offers compelling features.
ScalaHosting (Overall grade: 8.8)
guarantees 99.9% uptime and achieved 100% uptime during testing. It delivers fast loading times, providing swift performance with OpenLiteSpeed and LiteSpeed Enterprise servers. SPanel offers comprehensive monitoring, and their extensive network includes native, Digital Ocean, and AWS data centers for global reach. It also supports multimedia sites and high-traffic websites with scalable solutions. However, scalability requires more manual intervention compared to Nexcess. Overall, ScalaHosting shines with its user-friendly and feature-rich services, making it an excellent choice for individuals, developers, and businesses seeking versatile hosting solutions.
Nexcess (Overall grade: 8.2)
boasts 99.88% uptime with an average load time of 1.56 seconds, leveraging Cloudflare-powered global CDN and autoscaling to handle traffic efficiently. Nexcess excels in eCommerce and enterprise hosting, providing robust support, reliability, and advanced features like transparent system status updates and enterprise server monitoring. Although its performance grade leaves room for improvement, Nexcess stands out with a variety of hosting types tailored for WordPress and WooCommerce content, appealing to agencies and businesses needing high performance and robust security. Its user-centric administration and support, including unlimited managed migrations, make it slightly edge out for enterprises and agencies.
 Overall grade:8.2 |
 Overall grade:8.8 |
|
|---|---|---|
| Uptime and Availability | 7.8 | 9.5 |
| Hosting Performance | 8.6 | 8.5 |
| Hosting Security | 9.2 | 8.9 |
| Price | 7.4 | 8.8 |
| Hosting Features | 5.7 | 7.9 |
| Ease Of Setup | 9.1 | 8.9 |
| User Management | 8.6 | 8.5 |
| Customer Support | 8.8 | 9.1 |
| User feedback | 3.5/5 | 4.9/5 |
Hosting types offered
Both platforms provide a variety of hosting types, each designed to meet the different needs of users.
|
|
|
|
|---|---|---|
| Shared hosting | ||
| Cloud hosting | ||
| WordPress hosting | ||
| Ecommerce hosting | ||
| VPS hosting | ||
| Dedicated hosting |
Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.
features for long-term growth.
scalable infrastructure.
Detailed comparison
Uptime and availability
Evaluates the average uptime statistics, uptime guarantee and overall availability of the hosting
provider
Score Components:
- Uptime percentage (30%): evaluates the uptime statistics in given period of time
- Uptime guarantee (20%): Assesses if the platform offers an uptime guarantee and
whether the actual uptime matches the promised guarantee. - General performance (25%): Evaluates how fast is the average response time and overall
it’s stability. - Responsiveness (10%): Adaptability to different devices and screen sizes.
- Availability (25%): Reflects the total downtime and number of outages.
7.8
9.5
🏆 Winner ScalaHosting: impressive uptime and comprehensive features make it the top choice for reliable hosting.
Nexcess offers solid performance with an uptime of 99.88% and averages 1.56 seconds in load time. Featuring 10 global data centers and transparent system status updates, Nexcess ensures a reliable hosting environment. However, its performance grade of 70/100 indicates potential room for improvement.
ScalaHosting guarantees 99.9% uptime and exceeded expectations with 100% uptime during testing. It offers swift loading speeds under 1 second and comprehensive monitoring through SPanel. The extensive network of native, Digital Ocean, and AWS data centers provides widespread coverage and enhances global performance.
Which one has better hosting performance?
Score Components:
- Hosting speed (30%): This includes SSD quality, Load times, PageSpeed score ranges,
additional information on website speed, built-in plugins for performance enhancement, available caching
methods, and CPU/RAM options - CDN (20%): Considers whether CDN is available or not, whether it’s free or paid, and
the quality of the CDN service - Available data centers (30%): Evaluates the number of data centers and their locations
globally. - Scalibility (20%): Looks at whether elastic scaling is available, the process required
to scale (manual upgrade vs. automatic scaling), the presence of dedicated servers, and the costs
associated with scaling.
8.6
8.5
🏆 Winner Nexcess: Exceptional hosting performance tailored for enterprises and eCommerce platforms.
When it comes to hosting performance, both Nexcess and ScalaHosting offer strong features. Nexcess brags a lightning-fast WordPress setup with an impressive 99.998% uptime. They use caching via Nginx and Redis and a global CDN powered by Cloudflare, which boosts their performance further. ScalaHosting also promises high speed with OpenLiteSpeed and LiteSpeed Enterprise web servers, plus self-healing cloud setup. Both have multiple data centers, with Nexcess using Cloudflare’s network for a wide reach and ScalaHosting incorporating native and AWS locations worldwide.
Website Speed
Nexcess ensures swift website performance with its integrated caching and autoscaling, which can handle traffic spikes efficiently. Their use of Cloudflare’s CDN helps speed up page loads globally. ScalaHosting, although boasting high-performance hardware and OpenLiteSpeed servers, doesn’t specifically mention any automatic caching or CDNs included in their standard plans. This makes Nexcess slightly edge out in terms of raw website speed.
Scalability
Nexcess offers free autoscaling for every site, deploying extra PHP resources automatically during traffic surges, ensuring smooth performance without needing to manually upgrade plans. ScalaHosting allows for on-demand scalability with a single click, offering flexibility but requiring more manual intervention. Nexcess’s auto-scaling combined with a tiered pricing structure makes it an appealing choice for businesses expecting high traffic volumes. The exact cost to scale on ScalaHosting isn’t detailed specifically, making Nexcess’s approach clearer for potential users.
In terms of overall service, Nexcess marginally outperforms ScalaHosting, making it the preferred choice for enterprises and agencies.
Which one has better security features?
and regulatory requirements
Score Components:
- Technical security measures (40%): This includes encryption, firewalls, DDoS
protection, secure configurations, server monitoring, access control and availability of security addons
(e.g Sitelock security). - Operational security measures (30%): Encompasses data privacy, backups and data
redundancy. - Compliance and certifications (20%): Adherence to legal and regulatory requirements
(e.g., GDPR, HIPAA) and possession of certifications (e.g., ISO 27001, SOC 2). - Business and reliability (10%): Factors in the provider’s reputation, uptime
guarantees, and customer support.
9.2
8.9
🏆 Winner Nexcess: provides a robust range of security measures and compliance features, making it a solid choice.
Both Nexcess and ScalaHosting have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.
Technical security measures:
Nexcess and ScalaHosting both offer a variety of SSL certificates, but Nexcess has a more comprehensive range with additional options like Wildcard SSL and Extended Validation (EV) SSL certificates. Nexcess supports both PHP 7 and 8+ environments, whereas ScalaHosting supports a broader range of PHP versions from 5.6 to 8.2. Both providers have advanced web application firewalls and malware detection systems, but Nexcess includes features like enterprise bot mitigation and DDoS protection powered by Cloudflare. ScalaHosting, on the other hand, boasts its proprietary SShield security system, which blocks a high percentage of attacks.
Operational security measures:
Nexcess focuses on security hardening and proactive monitoring, including daily backups stored for 30 days and automatic OS updates. ScalaHosting matches these offerings with daily automated backups stored offsite and 24/7 proactive monitoring. Nexcess uses enterprise server monitoring, including optional F5 threat detection, whereas ScalaHosting has specific spam protection and brute-force protection features included in their plans. Nexcess also provides additional performance features like Object Cache Pro and Cloud Accelerator. ScalaHosting ensures a dedicated firewall with every plan and offers HTTP/2 and HTTP/3 support upon request.
Compliance and certifications:
Nexcess is PCI DSS Level 1 compliant and meets SSAE-18 standards with both SOC-1 type II and SOC-2 type II assessments. It is also fully GDPR compliant. ScalaHosting’s data centers comply with multiple standards, including NIST, HIPAA, PCI-DSS, and SOC 1, SOC 2 under SSAE 18. ScalaHosting is also ITAR and EU-US Privacy Shield registered.
|
|
|
|
|---|---|---|
SSL certificate |
Comprehensive range |
Wide variety with detailed pricing |
Additional security features |
Object Cache Pro, Cloud Accelerator |
SShield Security System |
PHP versions |
7, 8+ |
5.6 to 8.2 |
GDPR compliance |
Yes |
Yes |
HIPAA compliance |
No |
Yes |
PCI compliance |
Yes |
Yes |
Hosting features
Score Components:
- Domains (20%): Assesses the availability of a free domain, domain purchase options, and
pricing - Email (15%): Considers if the provider offers full email hosting, or is reselling
third-party service, and if the email is only transactional or not - Website builder (15%): Checks if website builder is available, and it’s user
friendliness and overall the level of customization allowed. - Staging environment (20%): Determines if a staging environment is available, allowing
for testing changes before going live. - FTP & SFTP accounts (10%): Evaluates if and how easily users can access FTP and
SFTP accounts - Git and SSH access (20%): Assess whether Git is integrated into the hosting service and
if SSH access is provided
5.7
7.9
🏆 Winner
ScalaHosting: offers a broad array of user-friendly features and robust developer tools.
When comparing the hosting capabilities of Nexcess and ScalaHosting, both providers shine in their respective domains but cater to slightly different user bases. Nexcess offers specialized hosting for WordPress, WooCommerce, and Magento users, with features like plugin performance monitoring, sales performance monitoring, and free autoscaling. These features make it a fantastic choice for users who need a hosting service that is optimized for high-performance website management and e-commerce platforms. Nexcess also provides 24/7/365 support, free SSLs, and daily backups, which contribute to its reliability and security for critical business environments.
ScalaHosting, on the other hand, provides a more versatile lineup with features that appeal broadly to both individual users and developers. It offers comprehensive admin tools, including account management, server restart, and mod_security protection. This makes it easier for tech-savvy users to fine-tune their hosting environments. ScalaHosting also supports a wide range of PHP versions, Python, and NodeJS, which gives developers the flexibility to work with the latest technologies. Unique selling points include the inclusion of WP CLI support, GIT & SVN integration, and a custom PHP.ini editor, allowing for easy customization and robust performance.
|
|
|
|
|---|---|---|
Free Domain |
No |
No |
Free SSL |
Yes |
Yes |
Email Hosting |
Yes |
Yes |
Website Builder |
No |
Yes |
Staging Environment |
Yes |
Yes |
FTP & SFTP Accounts |
Yes |
Yes |
Git and SSH Access |
Yes |
Yes |
Free Backup |
Yes |
Yes |
Money Back Guarantee |
Yes, 30 days |
No |
a location.
As a result in rare cases the features mentioned here can differ from the ones you see on their websites.
Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Nexcess and ScalaHosting offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.
Email services:
Email services provided by Nexcess include unlimited email hosting with no additional costs or limits, making it suitable for businesses that need reliable email communications as part of their hosting package. ScalaHosting also offers comprehensive email hosting capabilities, allowing users to add/remove email accounts, set email quotas, and manage auto-responders directly from their admin interface. Both providers support the creation of email campaigns, but the notable difference is that Nexcess includes the service for free, while ScalaHosting’s broader integration features may appeal to those needing advanced management and customization.
Price
Score Components:
- Plan value (40%): What each pricing tier offers.
- Transparency and clarity (30%): Clearness of pricing structures.
- Flexibility of plans (20%): Range of options to suit different budgets.
- Hidden costs (10%): Additional expenses not included in the plan.
7.4
8.8
🏆 Winner ScalaHosting: Offers economical and versatile plans with strong features and performance.
Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.
When comparing the pricing plans of Nexcess and ScalaHosting, Nexcess offers Cloud, Managed WordPress, and WooCommerce hosting plans, while ScalaHosting provides Web Hosting, WordPress Hosting, and Managed Cloud VPS plans. Nexcess plans are higher in cost but come with extensive features and support, particularly suitable for larger enterprises with higher demands. ScalaHosting, on the other hand, provides more affordable options with no compromise on essential features such as security, backups, and free SSL certificates, making it an excellent choice for both startups and growing businesses.
|
|
|
|---|---|
|
Spark$21
1 site, 15GB storage, 2TB bandwidth, 24/7 WordPress support, free staging, daily backups, etc. Value for price:7.0
|
WP Start$5.95
Unlimited sites, 50GB storage, unmetered bandwidth, free SSL, malware protection, etc. Value for price:8.5
|
|
Spark+$43
3 sites, 25GB storage, 2.5TB bandwidth, same features as Spark. Value for price:7.2
|
WP Advanced$9.95
Unlimited sites, 100GB storage, unmetered bandwidth, free SSL, malware protection, etc. Value for price:8.0
|
|
Maker$47.85
5 sites, 40GB storage, 3TB bandwidth, same features as Spark. Value for price:7.3
|
Entry Cloud$14.95
Unlimited sites, 50GB storage, unmetered bandwidth, free SSL, malware protection, etc. Value for price:8.8
|
| N/A | N/A |
|
|
|
|---|---|
| N/A |
Mini$2.95
1 site, 10GB storage, unmetered bandwidth, free SSL, daily backups, etc. Value for price:9.0
|
| N/A |
Start$5.95
Unlimited sites, 50GB storage, unmetered bandwidth, free SSL, daily backups, etc. Value for price:8.5
|
| N/A |
Advanced$9.95
Unlimited sites, 100GB storage, unmetered bandwidth, free SSL, daily backups, etc. Value for price:8.3
|
| N/A |
Entry Cloud$14.95
Unlimited sites, 50GB storage, unmetered bandwidth, free SSL, daily backups, etc. Value for price:8.8
|
| N/A | N/A |
|
|
|
|---|---|
|
XS$52
Up to 11 sites, 50GB storage, 1TB bandwidth, 24/7 support, autoscaling, etc. Value for price:7.4
|
Build #1$29.95
CPU cores, RAM specified, unmetered bandwidth, full management, SSL, etc. Value for price:8.2
|
|
S$104
Up to 16 sites, 75GB storage, 2TB bandwidth, same features as XS. Value for price:7.5
|
Build #2$44.95
CPU cores, RAM specified, unmetered bandwidth, full management, SSL, etc. Value for price:8.0
|
|
M$184
Up to 21 sites, 125GB storage, 3TB bandwidth, same features as XS. Value for price:7.6
|
Build #3$69.95
CPU cores, RAM specified, unmetered bandwidth, full management, SSL, etc. Value for price:7.8
|
|
L$315
Up to 31 sites, 400GB storage, 5TB bandwidth, same features as XS. Value for price:7.7
|
Build #4$94.95
CPU cores, RAM specified, unmetered bandwidth, full management, SSL, etc. Value for price:7.6
|
|
XL$578
Up to 41 sites, 600GB storage, 8TB bandwidth, same features as XS. Value for price:7.8
|
N/A |
|
XXL$894
Up to 51 sites, 800GB storage, 10TB bandwidth, same features as XS. Value for price:7.9
|
N/A |
Enterprise plans
Nexcess offers sophisticated enterprise plans with an impressive range of storage and PHP workers, suitable for handling large volumes of traffic and transactions. Their Producer plan starts at $328/month, scaling up to the Enterprise plan at $1095/month, providing benefits like WooCommerce automated testing and sales performance monitoring. ScalaHosting offers more cost-effective solutions with their Managed Cloud VPS plans, starting from $29.95/month for comprehensive 24/7 management, free SSL certificates, and dedicated IP addresses, making it a competitive choice for enterprises focussed on cost-efficiency.
Nexcess vs ScalaHosting: Ease of setup
platform.
Score Components:
- Site migration (25%): Assesses whether the provider offers tools for site migration,
either automated or manual, and whether these services are free or require a fee. - Admin panel usability (35%): Evaluates the type of admin panel provided, such as the
standard cPanel or a custom solution, focusing on its accessibility and user-friendliness for both
technical and non-technical users. - Setup features (20%): Examines the availability and ease of use of various setup
features, including FTP accounts, file managers, email account setup, PHPMyAdmin, and easy CDN
configuration. - Help center quality (20%): Measures the quality and accessibility of the provider’s
help center resources, including articles and tutorials.
9.1
8.9
🏆 Winner Nexcess: offers enhanced usability and support features ideal for various types of hosting needs.
Nexcess provides its users with an intuitive admin panel equipped with a drag-and-drop builder for WooCommerce. This feature caters to both technical and non-technical users, minimizing the need for coding expertise. The admin panel includes a visual compare tool for WordPress, allowing users to preview plugin impacts before implementation. Fast DNS propagation and professional email setup further streamline the setup process. On the other hand, ScalaHosting offers SPanel, an all-in-one control panel similar to cPanel. It includes tools for managing websites, domains, emails, files, and databases, all without extra licensing fees. While SPanel is user-friendly and particularly beneficial for beginners, it lacks some of the specialized features available in Nexcess’s admin panel.
Both Nexcess and ScalaHosting offer free website migration services. Nexcess provides unlimited managed migrations, where their experienced professionals handle everything. This makes the transition process smooth for users switching to Nexcess. ScalaHosting also offers free migrations handled by trained technicians. Although the services provided by both hosting platforms are similar in terms of ease and cost, Nexcess’s unlimited feature gives it a competitive edge.
Nexcess excels in customer support and educational resources, offering 24/7/365 support through various channels including phone, chat, and email. Their comprehensive knowledge base is enriched with articles, detailed guides, webinars, and white papers. This ensures users have a wealth of resources for troubleshooting and learning. ScalaHosting also offers 24/7 support via live chat and ticketing, with a robust knowledge base covering essential topics and specific SPanel tutorials. Both platforms provide accessible and diverse support options, but Nexcess’s extensive range of educational resources positions it slightly ahead.
The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. Nexcess offers a wide range of resources alongside 24/7 chat and phone support. ScalaHosting also boasts a detailed help center with an intuitive search function and around-the-clock support via live chat, phone, and ticketing, ensuring comprehensive user support.
User management
accessibility.
Score Components:
- Role customization (40%): Flexibility in creating and defining user roles and
permissions. - Ease of management (30%): User interface and tools for managing users.
- Access control (20%): Effectiveness of access control measures for different user
levels. - Scalability (10%): Ability to manage a growing number of users efficiently.
8.6
8.5
🏆 Winner
Nexcess: Comprehensive and user-centric user management system.
Both Nexcess and ScalaHosting offer thorough tools for managing user roles, permissions, and accessibility. Nexcess provides predefined roles like Superuser, Billing, and Technical, and allows for the creation of custom teams with tailor-made permissions. This approach offers flexibility in defining permissions based on team expertise. ScalaHosting, on the other hand, allows for detailed account creation with specific limits on disk space, databases, and other resources. While ScalaHosting offers great flexibility in managing resources, Nexcess’s custom teams feature adds an extra layer of adaptability.
Nexcess focuses on simplicity and precision in user interface terms, providing a straightforward way to create, edit, and assign teams through their Client Portal. Users can easily access the portal for additional support and troubleshooting. ScalaHosting, with its SPanel, offers a robust suite of tools ranging from account creation to monitoring server health. While both provide intuitive interfaces, Nexcess’s ease of use in configuring teams might appeal more to those seeking streamlined user management.
In terms of access control and scalability, Nexcess excels with features like custom-created account permissions and no hard limits on adding or removing permissions. This allows for seamless adaptation as the team grows. ScalaHosting’s two-factor authentication and API tokens enable tight security control and efficient user scaling. However, Nexcess’s approach to unlimited permissions and team management gives it an edge in handling a growing user base efficiently.
Nexcess User Roles Table:
| Role | Description | Access highlights |
|---|---|---|
| Superuser | Equivalent to an administrator, overseeing all tasks. | Full access to all Client Portal functions. |
| Billing | Primarily for managing account payments and invoices. | Access to billing and account management. |
| Technical | Handles technical aspects but limited billing access. | Technical functions of the client portal. |
| Custom Teams | User-defined teams for specific needs. | Configured permissions based on expertise. |
ScalaHosting User Roles Table:
| Role | Description | Access highlights |
|---|---|---|
| Admin | Full control of server and user accounts. | Manage all features in the SPanel. |
| Account | Specific resource management for a user account. | Control resources, SSH access, and email. |
Customer support
hosting provider.
Score Components:
- Support communication channels (30%): Measures the variety of customer support types
provided (live chat, chatbot, email, phone, etc.) - Availability (20%): Assesses the availability hours for each channel, including 24/7
support options. - Technical support quality (30%): Assesses whether the provider offers comprehensive
technical support, including hardware upgrades (e.g., HDD to SSD), software installations, and web
server configuration changes. - Enterprise support (20%): Checks if there are dedicated or priority support services
for enterprise-level customers.
8.8
9.1
🏆 Winner
ScalaHosting: Offers extensive global data centers and strong customer incentives for web design studios.
|
|
|
|
|---|---|---|
Phone support |
||
Live chat support |
||
Chatbot |
||
Email/ticket support |
||
Enterprise support (dedicated agent, priority support) |
Nexcess and ScalaHosting both provide excellent customer support with a variety of contact methods. Nexcess offers 24/7/365 support through phone, chat, and email, ensuring constant availability for troubleshooting, infrastructure, application issues, and more. Their support is fully in-house, focusing on PHP-based applications such as WordPress, Magento, and WooCommerce. Additionally, Nexcess includes free managed migrations, proactive monitoring, daily backups, and a free wildcard SSL per site.
ScalaHosting matches Nexcess in terms of availability for technical support, abuse support, and pre-sales phone contact. They provide a 15-minute initial response time for support tickets and offer live chat with instant response. ScalaHosting places a strong emphasis on customer satisfaction with highly rated reviews and special offers for web design studios. Both providers include free website migration and a 30-day money-back guarantee, with ScalaHosting offering an uptime guarantee and an unlimited money-back provision for unused resources.
Nexcess vs ScalaHosting: User feedback
Nexcess receives mixed reviews from users, with many praising its responsive and knowledgeable support team, reliable uptime, and ease of use, particularly for Magento and WordPress hosting. However, some users have had negative experiences with their backup system, migration processes, and customer support, particularly after the company’s acquisition. Several reviews highlight the timeliness and quality of customer service as a significant advantage, while others criticize the performance issues and slow response times on urgent matters. Overall, while some users remain highly satisfied and loyal, others feel that the service has declined and is not reliable for critical or large-scale projects.
ScalaHosting has earned high praise from users for its exceptional customer support, reliable uptime, and innovative SPanel technology. Many reviews highlight the company’s fast and knowledgeable technical support team, which ensures a smooth and efficient experience for users. While some users feel the pricing could be more competitive, the overall sentiment is that the services offered justify the cost. Users appreciate the platform’s ease of use, robust security features, and the flexibility of hosting solutions, making ScalaHosting a top choice for web hosting needs.
Nexcess vs ScalaHosting: FAQ
Which platform is better suited for hosting WordPress websites?
Both Nexcess and ScalaHosting offer fully-managed WordPress hosting. Nexcess leverages features like Cloudflare-powered global CDN, autoscaling, and advanced plugin performance monitoring, making it a strong contender for enterprises and agencies. ScalaHosting, with its OpenLiteSpeed server and LiteSpeed Cache Plugin, provides swift performance, making both platforms effectively tied in this category.
Which hosting service offers better security features?
Nexcess offers comprehensive security features such as enterprise bot mitigation, DDoS protection powered by Cloudflare, and PCI DSS Level 1 compliance. ScalaHosting, on the other hand, provides its proprietary SShield security system and supports PHP versions from 5.6 to 8.2. While both platforms have strong security measures, Nexcess has a slight edge with its advanced features like Object Cache Pro and Cloud Accelerator.
What are the major differences in pricing and value between Nexcess and ScalaHosting?
Nexcess tends to be higher in cost but offers extensive features and support, making it suitable for larger enterprises with higher demands. ScalaHosting provides more affordable options without compromising on essential features like security, backups, and free SSL certificates, making it ideal for startups and growing businesses. The value-for-price ratings also reflect ScalaHosting’s more economical approach.
Which hosting service offers more scalability options for growing websites?
Nexcess offers free autoscaling for every site, automatically deploying extra PHP resources during traffic surges. ScalaHosting allows for on-demand scalability with a single click but requires more manual intervention. Nexcess’s automatic scaling and clear tiered pricing make it more appealing for businesses expecting significant growth and high traffic volumes.
Which service is more suitable for hosting a high-traffic website?
ScalaHosting offers scalable and custom cluster solutions specifically designed for high-traffic websites, supported by its OpenLiteSpeed and LiteSpeed Enterprise servers. Nexcess, featuring autoscaling and a global CDN powered by Cloudflare, ensures efficient traffic handling. Both services are competent, but ScalaHosting’s tailored solutions give it a slight edge for high-traffic sites.
Which platform offers better customer support?
Both Nexcess and ScalaHosting offer 24/7 support via phone, chat, and email. Nexcess excels with its extensive range of educational resources, including detailed guides, webinars, and white papers. ScalaHosting also provides fast response times and has earned high praise for its customer satisfaction. While both platforms provide excellent support, Nexcess’s comprehensive educational materials may position it slightly ahead.
The making of this blog
We followed a clear, step-by-step process to write and research this article.
