Namehero vs Rochen: guide for 2024

Namehero vs Rochen: Final verdict

Comparing NameHero and Rochen, both platforms bring unique strengths to the table, tailored to various user requirements.

• 
  Rochen (Overall grade: 8.5)
  
  offers a reliable and feature-rich hosting service with an emphasis on top-notch technology, including SSD NVMe storage and advanced server capabilities like LiteSpeed Enterprise Web Server and HTTP/3, enhancing overall website performance. Its robust infrastructure, supported by multiple global data centers, makes it particularly suitable for businesses needing solid and efficient hosting solutions. The strong focus on security, proactive infrastructure monitoring, and compliance certifications, such as GDPR and ISO, reinforce Rochen’s dedication to data reliability and protection. Nonetheless, its lack of shared and VPS hosting might be a drawback for users looking for these specific types of services. Additionally, while Rochen’s support system is efficient with prompt ticket responses, the absence of live chat and phone support can be a limitation for clients requiring real-time assistance.
• 
  NameHero (Overall grade: 8.2)
  
  excels in providing high-performance cloud and VPS hosting, coupled with extensive support features that include 24/7 live chat and phone support. The platform ensures excellent uptime and fast server response times, leveraging advanced technologies like LiteSpeed servers and NVMe storage, which optimize speed and reliability. NameHero’s user-friendly control panel and comprehensive security measures, such as AI-driven malware protection and DDoS defenses, appeal to both novice users and seasoned developers. The inclusion of features like free SSL certificates, daily backups, and free website migrations further enhances its value proposition. While some may point out that its pricing can be high, particularly upon renewal, and the cPanel interface somewhat dated, the overall positive feedback underscores its reliability and robust support infrastructure.

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Hosting plans vary, catering to different needs. Although both offer a variety of hosting plans tailored to different needs, in certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner NameHero: NameHero provides a high-performing, consistently available hosting solution with impressive support and security features.

NameHero guarantees 99.9% uptime, ensuring your website remains accessible to visitors. With server response times averaging 320ms and fully loaded in 1.2 seconds, performance is exceptional. The availability is bolstered by a proactive on-site team monitoring round-the-clock. Additional features like LiteSpeed servers, NVMe storage on Turbo plans, and daily backups contribute to the overall reliability and speed.

On the other hand, Rochen also offers impressive uptime guarantees with a 99.9% uptime guarantee and a 100% SLA for dedicated VMs. Rochen’s network and power availability assurances are notable, along with proactive infrastructure monitoring. However, NameHero edges out with its superior performance metrics, customer reviews, and additional features like AI-powered security shield and automatic SSLs, further enhancing user satisfaction.

🏆 Winner
Rochen: Known for its impressive data center locations, SSD NVMe storage, and modern features.

Rochen and NameHero both offer high levels of performance, but Rochen’s global data centers and cutting-edge technology give it an edge. Rochen boasts global data centers, SSD NVMe storage, and advanced server technologies like LiteSpeed Enterprise Web Server, HTTP/3, and QUIC. NameHero also uses NVMe storage and AMD EPYC CPUs and offers LiteSpeed caching, making it a strong contender for fast site performance. Both providers offer caching methods to expedite site speeds. NameHero explicitly supports redundancy with 20gbp/s uplinks, while Rochen’s global presence can better support users across diverse locations.

Website Speed

Rochen’s LiteSpeed Enterprise Web Server, HTTP/3, and QUIC support contribute to its rapid website performance. These features are designed to ensure that pages load quickly, supported by the global presence of its data centers. NameHero isn’t far behind, utilizing AMD EPYC CPUs and NVMe storage alongside LiteSpeed caching for swift page loads. Both services provide excellent speeds, but Rochen’s more advanced web server technologies fine-tune it for slightly better page load times.

Scalability

NameHero offers flexible scaling with its pay-as-you-grow hosting packages that can handle traffic surges without downtime. NameHero’s VPS hosting provides customizable resources to meet demand. In contrast, the specific costs and details regarding Rochen’s scalability options aren’t provided. Both seem equipped for scaling, with NameHero showing more transparent, detailed options for customization and upgrades at varied price points. For dedicated server offerings, it’s unclear if either service provides this, adding a question mark over the complete scalability solutions of both providers.

🏆 Winner NameHero: Provides a thorough suite of proactive security measures to safeguard your website.

Technical security measures:

NameHero and Rochen offer robust technical security measures, but NameHero stands out with its kernel-level technology which prevents symbolic link attacks and its virtualized user-level file systems that protect the root file system. NameHero’s always-on DDoS protection and individual packet detection further ensure robust security. Rochen also offers strong technical features, including malware scanning and utilization of AWS global infrastructure as well as Imunify360 malware protection. However, NameHero’s advanced use of artificial intelligence for real-time malware scanning and advisory action offers a higher degree of proactive protection.

Operational security measures:

Both providers ensure high levels of operational security. NameHero employs advanced biometrics and facial recognition along with dual-authentication and dual login for strong access controls. It also has in-place fire suppression systems and advanced data center security. Rochen, on the other hand, maintains high physical security through checkpoints, gates, and round-the-clock on-site personnel. They also implement proactive server management, 24/7 server monitoring, and end-to-end encryption. While both are commendable, NameHero’s advanced facilities and comprehensive operational measures provide a slight edge.

Compliance and certifications:

NameHero excels in meeting broad regulatory requirements and certifications, such as SSAE 18 SOC I & II, HIPAA/HITECH, and PCI DSS. This compliance ensures high data protection standards. Rochen is fully GDPR-compliant, publishing necessary privacy notices and data processing agreements. They also ensure data center certifications like SSAE 18 SOC 2 Type II in the US and ISO certifications in the UK. While both meet critical regulatory requirements, NameHero’s wider range of compliances offers more substantial assurance.

🏆 Winner
Rochen: A versatile hosting provider with a variety of features and robust performance.

NameHero and Rochen both offer comprehensive sets of features catering to diverse user needs. NameHero excels with specialized solutions for WordPress, web, VPS, and enterprise hosting, providing AI-driven security and 24/7 support. Their plans include several free services such as domain registration, SSL certificates, and website migrations, appealing to users looking for cost-saving inclusions. For creative control, NameHero integrates Git and offers SSH access, enhancing the developer experience. They also provide cPanel for user-friendly website management, whether for personal or business use.

Conversely, Rochen focuses on a more straightforward hosting approach, categorizing plans based on the number of websites hosted. They offer unmetered data transfer and a managed DNS service, which can be highly beneficial for users needing reliable speed and uptime. Rochen includes extensive security measures like malware scanning and proactive defense systems. Their SSD NVMe persistent storage is a major advantage, ensuring faster data retrieval. However, unlike NameHero, domain registration is optional and may require an additional fee. Rochen also supports multiple PHP versions, offering flexibility for various application requirements.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both NameHero and Rochen offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

NameHero offers comprehensive email hosting, suitable for setting up personal or business email accounts. Rochen also provides complete email services, which includes spam filtering and security features. Both providers allow for email campaigns, but specific transactional email services or integration with third-party platforms like Google Workspace, Outlook, and Zoho are not directly mentioned.

🏆 Winner NameHero: NameHero offers competitive web, VPS, reseller, and WooCommerce hosting plans with notable features at attractive prices.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

When comparing NameHero and Rochen on various hosting types, it becomes evident that NameHero provides more value for the price. NameHero offers more features, such as unlimited NVMe storage and additional security suites, even for its entry-level plans. Rochen’s plans are slightly more expensive and, while still generous in terms of offerings, don’t provide as many complimentary benefits like free domain names or SSL certificates. Over time, these additional features can significantly impact cost and convenience.

Enterprise plans

NameHero offers its Business Cloud plan at $29.95 per month, providing unlimited websites, substantial storage, traffic capacity, and enhanced security features. Rochen’s equivalent, the Reseller plan at $59.95 per month, offers more storage and greater website capacity but at a higher cost. NameHero’s plan includes essential perks like free domain names and SSL certificates, making it a more cost-effective and feature-rich choice.

🏆 Winner: NameHero: Exceptional ease of setup with extensive support resources.

NameHero uses a highly accessible and user-friendly control panel designed to simplify the management of websites for both technical and non-technical users. With 1-click management functionality, users can effortlessly set up or develop new WordPress sites. Various tools, including a website builder, allow even those with minimal technical knowledge to create professional-looking websites quickly. The control panel also supports instant reseller hosting setups, making it an attractive option for entrepreneurs aiming to venture into web hosting services.

Rochen offers its customers a practical admin panel experience, enriched with the BoldGrid Site Builder integrated into their WordPress installations. This feature is especially useful for non-technical users looking to build visually appealing and functional websites without prior design experience. Rochen’s CMS launch is a straightforward process, enabling automatic installation of popular CMSs like WordPress, Joomla, and Drupal. The included cPanel offers comprehensive control for more advanced users, ensuring flexibility for a range of skill levels.

Both NameHero and Rochen provide free website migration services. NameHero’s dedicated SuperHero Support team offers complimentary migrations, ensuring a smooth transition with minimal downtime. Similarly, Rochen provides free migration services for up to 10 sites, typically completed within 24 hours. Both providers eliminate the hassle of site migration, making it an easy and cost-effective process.

NameHero offers a comprehensive help center with detailed articles on various topics, such as web hosting, WordPress, cPanel, and more. With resources segmented into specific categories, users can find relevant information quickly. Rochen’s documentation covers a wide range of topics, including CMS tutorials, domain management, and SSL certificates. Both providers maintain extensive tutorials and guides, but NameHero’s resources are more extensive, especially for WordPress.

🏆 Winner NameHero: A comprehensive solution for user management.

When comparing NameHero and Rochen in user management, NameHero stands out due to its extensive suite of tools and user roles created to manage a diverse range of needs efficiently. NameHero utilizes the Web Host Manager (WHM) as a master control panel, allowing resellers to set up and manage multiple customer accounts using diverse permissions and roles through cPanel. Rochen lacks specific information about user management roles and permissions, thereby making it less clear how flexible it is in this regard. NameHero’s user role structure—from resellers getting their WHM account to enterprises receiving a dedicated Customer Success Manager—provides more clarity and customization, which highlights NameHero’s more transparent and flexible approach to user management.

NameHero provides a seamless user interface, leveraging WHM as the master control panel and cPanel for individual website management, making it easy to manage user roles and permissions. This dual-panel system allows users to perform tasks ranging from setting up new accounts to managing backups and setting up email accounts without extensive technical knowledge. Though the specifics of Rochen’s user management interface are not available, NameHero’s structured approach signals a user-friendly environment tailored for both beginners and advanced users.

In terms of access control measures and user scalability, NameHero appears thoroughly equipped. With its full root access provided in Managed VPS hosting and dedicated customer success managers for enterprise hosting, NameHero ensures that access is precisely controlled and scalable to accommodate user growth effectively. Rochen’s lack of detailed access control measures makes it harder to confirm its efficiency in handling a growing number of users, giving NameHero an edge in this aspect.

NameHero user roles table:

🏆 Winner NameHero: Known for its excellent customer service, including 24/7 live chat with actual humans and prompt ticket responses.

NameHero and Rochen offer distinct support features catering to different customer needs. NameHero provides 24/7 live chat support with real human agents, phone support during business hours, and a comprehensive help center with a well-informed knowledge base. Additionally, they have a highly rated support team with rapid response times and offer free website migrations, daily backups, and SSL certificates. The SuperHero Support Team at NameHero is highly praised, contributing to its 4.8-star customer rating.

Rochen focuses on effective ticket-based support available through the My Rochen portal, with an average response time of 15 minutes. Although they do not offer live chat or phone support, they provide proactive server monitoring and free website migrations for up to 10 sites. Rochen also emphasizes green initiatives and a seamless upgrade process. Despite these robust features, Rochen’s lack of live chat and phone support might be a downside for customers needing immediate assistance.

Namehero vs Rochen: User feedback

Overall, users have praised NameHero for its exceptional customer support and reliable performance, particularly for WordPress hosting. Many commend the ease of use and comprehensive features, such as free SSL certificates and generous free credits for CDN services. However, several reviewers noted that the pricing could be high, especially upon renewal, and some found the cPanel interface to be outdated. Occasional technical issues and a need for more advanced dashboards were also mentioned, but these did not significantly detract from the overall positive experiences reported.

Users appreciate Rochen for its seamless and efficient website migration service and the reliability offered by its US and UK data centers. The experience is generally smooth and hassle-free, making it a preferred choice for many. On the downside, some users find the customer support lacking due to its limited availability via email and the response time being slow. Additionally, the pricing is considered slightly higher than expected.

Namehero vs Rochen: FAQ