Namehero vs Netim: guide for 2024

Namehero vs Netim: Final verdict

Comparing NameHero and Netim shows a stark difference in hosting capabilities and user experiences.

• 
  NameHero (Overall grade: 8.2)
  
  is renowned for its exceptional performance, speed, and comprehensive features, making it well-suited for users who prioritize high traffic handling, robust security, and advanced user management capabilities. Its uptime guarantee of 99.9%, alongside fast server response times and superior page load speeds, is supported by high-performance AMD EPYC CPUs and NVMe storage. Additionally, NameHero offers extensive backup and recovery options and a variety of support channels available 24/7, which augments its reliability. The control panel is user-friendly, supporting both beginners and advanced users, and includes features like one-click installations and free website migrations, making it a versatile choice for various hosting needs. However, some users may find the pricing, particularly upon renewal, to be on the higher side.
• 
  Netim (Overall grade: 6.9)
  
  caters to smaller-scale users and businesses with specific needs like data sovereignty and basic hosting requirements. The service offers dependable performance with SSD storage and preinstalled WordPress options. Netim’s plans come with unlimited traffic, which could be appealing for growing businesses. However, it lacks advanced features like high-performance CPUs and built-in caching, which somewhat limits its efficiency for high-traffic or resource-intensive sites. Customer support is available in multiple languages but is restricted to specific hours and does not include live chat, potentially extending resolution times for urgent issues. The custom control panel is functional but may require a learning curve, and the absence of comprehensive website migration services adds an extra layer of complexity for newcomers switching hosts.

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner NameHero: NameHero offers exceptional uptime and availability coupled with top-tier performance metrics and comprehensive support.

NameHero stands out with a 99.9% uptime guarantee, which is backed by a 24/7 on-site monitoring team. Their server response time is 320ms, and the fully loaded time for pages is just 1.2 seconds, resulting in an overall performance grade of 99% according to GTMetrix. The hosting service is equipped with LiteSpeed servers, NVMe storage options, and automatic SSL certificates, ensuring your website runs smoothly and securely.

NameHero also excels in backup and recovery, offering daily and weekly offsite backups, along with robust disaster recovery protocols. Their customer service is available 24/7/365 through live chat, email, and an open ticket system. The added security features, such as DDoS protection and an AI-driven Web Application Firewall, further underscore their commitment to keeping your site safe and operational. With high customer satisfaction ratings, NameHero is a reliable choice for web hosting.

🏆 Winner NameHero: Optimal hosting with exceptional performance and features.

In comparing the general performance of NameHero and Netim, NameHero shines due to its utilization of AMD EPYC CPUs and NVMe storage for faster load times and its LiteSpeed caching plugin for instant site acceleration. By contrast, Netim offers solid SSD storage but lacks the high-performance CPUs and built-in caching features NameHero provides. NameHero guarantees a 99.9% uptime with redundant 20gbp/s uplinks and 24/7 monitoring. They have two data centers located in Lenexa, Kansas. While Netim hosts its servers in France and offers unlimited traffic for all plans, its resource limitations are evident in its basic Lite plan.

Website Speed

NameHero guarantees lightning-fast loading speeds complemented by LiteSpeed caching and AMD EPYC CPUs. Their use of NVMe storage enhances performance, making website load times quicker. Netim offers SSD storage across all plans with decent speed metrics but lacks advanced features like built-in caching and high-performance CPUs. The enhanced performance and acceleration methods used by NameHero for site speed are clearly superior.

Scalability

NameHero offers elastic scaling with “pay-as-you-grow” packages. Users can easily scale resources to handle traffic bursts without downtime, and their VPS hosting plans allow for customizing resources based on demand. The exact cost to scale varies but generally offers flexibility. Netim’s approach toward scalability offers plan upgrades and custom solutions for evolving business needs. However, automatic scaling or resource customization details remain unspecified, making NameHero the more versatile choice regarding scalability.

🏆 Winner
NameHero: Offers extensive advanced security measures including DDoS protection and kernel-level technology for enhanced web safety.

Technical security measures:

NameHero provides advanced technical security with always-on DDoS protection, web application firewall (WAF), kernel-level technology, virtualized user-level file systems, security shield, and real-time virus/malware scanning. Netim includes anti-DDoS services, optional WAF, two-factor authentication, DNSSEC, and domain theft protection. Both offer multiple PHP versions, but NameHero also includes WP-CLI on all hosting services, enhancing management capabilities for WordPress sites.

Operational security measures:

NameHero ensures data center security with advanced biometrics, facial recognition, seamless link to existing HID and key code systems, dual-authentication, motion sensors, PTZ cameras, and advanced fire suppression systems. Netim focuses on account security through two-factor authentication, log-in alerts, scheduled backups, and file recovery services. NameHero’s disaster recovery includes daily or hourly snapshots using NVMe storage for continuous data availability.

Compliance and certifications:

NameHero meets SSAE 18 SOC I/II, HIPAA/HITECH, and PCI DSS compliance standards. Netim is fully GDPR compliant and offers Sectigo certificates, which have an insurance policy for online transactions, commonly required for PCI compliance. NameHero’s broader range of compliance ensures adherence to various regulatory requirements.

🏆 Winner
NameHero: Reliable and feature-rich hosting suitable for various user needs.

NameHero stands out with a wide array of hosting plans, from WordPress to Enterprise hosting, making it a versatile choice for different user needs. It offers a user-friendly control panel, cPanel, which includes a website builder, facilitating easy customization and launching of sites. The inclusion of free SSL certificates on all plans and features like AI-powered Web Application Firewall and 24/7 support underline their focus on security and user support. Additionally, their managed VPS and Enterprise hosting plans provide significant resources and advanced security features, making them suitable for businesses looking for high reliability and advanced customization. Their free domain offering, free website migrations by a dedicated team, and consistent high customer rating bolster their appeal.

Netim, on the other hand, positions itself as a hosting provider focused on smaller-scale users with simpler needs. All plans host data in France, which could be a selling point for users concerned with data sovereignty. The SSD storage across all plans promises faster performance, and the plans come with unlimited traffic. Netim offers PHP 8.3 and MySQL 8.0, ensuring sites run on the latest technologies. Their email hosting capabilities vary from one email address to up to 250 email addresses and extensive storage, which appeals to different user scales. However, the lack of specific information on FTP/SFTP and SSH access might be a drawback for more technical users.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both NameHero and Netim offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Email services at NameHero are provided through a partnership with Microsoft 365, offering a professional email and access to Outlook on a trial basis before transitioning to a paid service. Conversely, Netim provides unlimited free professional email accounts, which is particularly beneficial for users requiring multiple email accounts without incurring additional costs.

🏆 Winner NameHero:NameHero provides a diverse range of hosting services with competitive prices and extensive features.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

NameHero offers competitive plans with a significant number of free features and high storage capacities. For web hosting, the prices start at $8.95, with heavy discounts available. On the other hand, Netim provides a free basic hosting plan but has higher prices for more advanced options. Both providers include features like SSL certificates and email storage in their plans. NameHero’s higher-tier plans offer unlimited websites and storage, while Netim includes limited but substantial capacity.

Web hosting plans

WordPress hosting plans

Cloud hosting plans

In some cases companies have different prices based on various components like a location. As a result in rare cases the prices displayed here can differ from the ones you see on their websites.

Enterprise plans

For enterprises, NameHero offers Business Cloud VPS at $97.95 per month with extensive resources and full management. Netim, on the other hand, provides the Premium plan at €9.00 Excl. VAT per month, suitable for handling multiple websites with ample storage. NameHero’s more powerful and feature-rich plans are better tailored for larger businesses seeking significant resources and comprehensive management.

🏆 Winner NameHero: Superior user-friendly setup and comprehensive support make NameHero the top choice.

NameHero offers an intuitive, easy-to-use control panel that facilitates website management for both technical and non-technical users. With 1-Click Management, users can quickly develop or create a new WordPress site, and its straightforward interface ensures a smooth experience. The control panel is engineered to accommodate various hosting solutions, including reseller hosting, which can be established with a single click. On the other hand, Netim provides a custom control panel called Netim Direct, which includes settings for renewals, security, domain management, and hosting. While it is designed to be user-friendly, it doesn’t offer as many instant setup features as found in NameHero’s panel. For users with limited technical skills, NameHero’s system is remarkably simpler and quicker to navigate, emphasizing ease of use.

Netim’s control panel, although functional, might require a bit more acclimatization for users who are not familiar with custom solutions. It includes a broader scope for domain management and hosting services and supports domain transfer seamlessly. The ease of accessing features like SSL certificate management and anti-DDoS services is commendable but falls short compared to the more streamlined, beginner-friendly approach of NameHero. Both providers aim to simplify the hosting experience, but NameHero’s easy, guru-free control outshines Netim’s more detailed but less immediate interface.

NameHero offers free website migrations handled by their Level III team of experts, ensuring a seamless transition. This service is particularly advantageous for users migrating multiple websites or those new to the process. Netim, while providing an email migration tool, does not include a dedicated website migration service. Users are expected to handle the migration of their websites manually or seek external assistance, which may introduce additional costs and complexities. Thus, NameHero’s free and efficient migration support makes it a more attractive option for users looking to switch hosting providers conveniently.

NameHero’s help center is extensive, offering a wide range of articles across multiple categories, such as WordPress, reseller hosting, cPanel, and more. With 13 comprehensive sections and numerous articles, it readily addresses a broad spectrum of user queries. Netim’s help center also provides valuable documentation and articles, but it tends to focus more on domain management and hosting services. While Netim offers support in both English and French with customer assistance available six days a week, NameHero provides 24/7 availability, including live chat and phone support. The robustness of NameHero’s tutorials and guides enhances user confidence, making it the preferable choice for readily accessible support.

The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. NameHero offers a wide range of resources alongside 24/7 chat and phone support. Netim also boasts a detailed help center with an intuitive search function, ensuring comprehensive user support.

🏆 Winner
NameHero: NameHero provides comprehensive and flexible user management, making it a superior choice for businesses needing tailored solutions.

NameHero excels in its user management capabilities with Web Host Manager (WHM) allowing businesses to set up and manage cPanel accounts effectively. WHM provides an efficient way to create and define user roles, making it easier for administrators to allocate specific permissions. In contrast, netim lacks detailed information about user management features, which makes it challenging to evaluate its flexibility in creating user roles and permissions compared to NameHero.

NameHero offers an intuitive user interface with both WHM and cPanel for managing users. WHM acts as the master control panel, facilitating the setup and administration of multiple cPanel accounts. cPanel offers a straightforward interface for individual website management, allowing users to handle tasks like backups, email setup, and domain management easily. Netim’s interface details are not available, which makes NameHero stand out for its user-friendly management tools.

Access control measures in NameHero are highly effective. WHM gives administrators complete control over their reseller hosting accounts, while cPanel allows end-users to manage their individual websites efficiently. Managed VPS Hosting provides full root access for advanced control, and Enterprise Hosting offers personalized support with a dedicated Customer Success Manager. These features ensure that NameHero can manage a growing number of users seamlessly. In contrast, netim’s capabilities remain unclear due to insufficient information.

NameHero user roles table:

🏆 Winner
NameHero: Outstanding customer service accessibility with continuous live support.

NameHero and Netim offer distinct customer support experiences designed for different user preferences. NameHero excels with 24/7, 365-day live chat support, highly praised for its actual human interactions and quick responses, making it the go-to choice for clients needing constant assistance. With additional phone support during business hours, a comprehensive help center, and various complimentary services like free website migrations and daily backups, NameHero commits to placing people above profits.

Netim, though providing solid customer service in English and French, has more limited hours of operation, with support available from 8 AM to 6 PM (UTC +2) from Monday to Saturday. The promise of a response within four business hours highlights a commendable effort, but it falls short compared to NameHero’s continuous support. Netim’s customer engagement is facilitated through sending a message, further demonstrated by their decent customer satisfaction score and money-back guarantee.

Namehero vs Netim: User feedback

Overall, users have praised NameHero for its exceptional customer support and reliable performance, particularly for WordPress hosting. Many commend the ease of use and comprehensive features, such as free SSL certificates and generous free credits for CDN services. However, several reviewers noted that the pricing could be high, especially upon renewal, and some found the cPanel interface to be outdated. Occasional technical issues and a need for more advanced dashboards were also mentioned, but these did not significantly detract from the overall positive experiences reported.

Users generally appreciate this hosting provider for its competitive domain name registration pricing and the range of features offered. Customer service is positively highlighted, particularly in contrast to other providers that often rely on automated responses. However, some users find the user interface and experience subpar, making it difficult to navigate the site. Overall, the service is praised for its reliability and organizational tools, especially for keeping multiple sites up and running efficiently.

Namehero vs Netim: FAQ