Directnic vs Rochen: guide for 2024

Directnic vs Rochen: Final verdict


Looking over Directnic vs. Rochen, both hosting providers cater to different audiences with distinct strengths and weaknesses.


  • Rochen (Overall grade: 8.5)

    stands out for its impressive performance, reliability, and advanced features. It offers cloud hosting, specialized ecommerce solutions,
    and unmetered data transfer, which cater effectively to high-traffic websites and multimedia content. Rochen’s standout strengths include a superior 99.9% uptime guarantee,
    cutting-edge speed technologies like SSD NVMe storage and LiteSpeed Enterprise Web Server, and a high level of security with free Let’s Encrypt SSL certificates and proactive monitoring.
    However, the lack of phone support and the higher price point could be potential drawbacks for some users.

  • Directnic (Overall grade: 6.8)

    provides more budget-friendly plans ideal for smaller projects or budget-conscious users.
    It features shared and WordPress hosting with straightforward cPanel management and email hosting, making it an accessible choice for beginners.
    While Directnic offers reasonable customer support and affordable entry-level plans, it falls short in uptime reliability with a 99% guarantee and lacks some advanced performance
    and security features present in Rochen. Its simpler setup may appeal to users seeking essential hosting services without the need for extensive functionalities.

Overall grade:6.8

Overall grade:8.5

Uptime and Availability 6.3 9.0
Hosting Performance 7.2 8.0
Hosting Security 7.8 9.0
Price 7.8 8.6
Hosting Features 3.6 8.5
Ease Of Setup 7.8 8.8
User Management 6.5 8.1
Customer Support 7.7 7.7
User feedback 2.5/5 3.5/5

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Shared hosting
Cloud hosting
WordPress hosting
Ecommerce hosting
VPS hosting
Dedicated hosting

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

WordPress
Tie: Both offer comprehensive support and features for WordPress hosting, making either platform a suitable choice based on your specific requirements.

Ecommerce
Rochen: offers superior support, reliability, and advanced features, making it a better choice for businesses prioritizing long-term growth and stability in their ecommerce endeavors.

Agencies
Tie: Both platforms provide features that are beneficial for agencies, including white-label hosting and reseller features.

High-traffic websites
Rochen: provides enhanced security measures and unmetered data transfer, making it more suitable for high-traffic websites.

Multimedia websites
Rochen: with its SSD NVMe storage and LiteSpeed Enterprise Web Server, it offers better performance for multimedia content delivery.

Detailed comparison

Uptime and availability

Evaluates the average uptime statistics, uptime guarantee and overall availability of the hosting
provider

Score Components:

  • Uptime percentage (30%): evaluates the uptime statistics in given period of time
  • Uptime guarantee (20%): Assesses if the platform offers an uptime guarantee and
    whether the actual uptime matches the promised guarantee.
  • General performance (25%): Evaluates how fast is the average response time and overall
    it’s stability.
  • Responsiveness (10%): Adaptability to different devices and screen sizes.
  • Availability (25%): Reflects the total downtime and number of outages.

6.3
9.0

🏆 Winner Rochen: Rochen offers an unmatched uptime guarantee and exceptional network availability.

Rochen provides a superior uptime guarantee of 99.9% and excels with its 100% network and power availability, minimizing any potential downtime for its customers. Directnic, on the other hand, offers only a 99% uptime guarantee, which is below the industry standard. Despite Directnic’s reasonable pricing and decent customer support, its uptime reliability lags behind Rochen. Customers seeking a nearly uninterrupted hosting experience will find Rochen to be the better choice.

Directnic, while affordable and offering a suite of features, falls short in the uptime department. Their 99% uptime guarantee implies more frequent downtimes compared to Rochen’s, which backs its service with credits for any downtime. Rochen also stands out with proactive monitoring, ensuring any issues are addressed before they impact customers significantly. The combination of higher uptime reliability and comprehensive support makes Rochen the clear winner.

Which one has better hosting performance?

Evaluates the platforms hosting speed and performance tools
Score Components:

  • Hosting speed (30%): This includes SSD quality, Load times, PageSpeed score ranges,
    additional information on website speed, built-in plugins for performance enhancement, available caching
    methods, and CPU/RAM options
  • CDN (20%): Considers whether CDN is available or not, whether it’s free or paid, and
    the quality of the CDN service
  • Available data centers (30%): Evaluates the number of data centers and their locations
    globally.
  • Scalibility (20%): Looks at whether elastic scaling is available, the process required
    to scale (manual upgrade vs. automatic scaling), the presence of dedicated servers, and the costs
    associated with scaling.

7.2
8.0

🏆 Winner
Rochen:
Offers unparalleled hosting performance with advanced speed technologies.

When it comes to hosting speed, Rochen stands out significantly. Utilizing SSD NVMe storage along with LiteSpeed Enterprise Web Server and HTTP/3, it ensures ultra-fast load times. The hosting services of Rochen come with built-in LiteSpeed caching, enhancing the site’s performance. Rochen also offers multiple global data centers, ensuring low latency. On the other hand, Directnic Hosting provides commendable performance with 99% uptime and a Content Delivery Network (CDN) for speeding up load times, but it doesn’t mention advanced features like HTTP/3 or QUIC support.

Website Speed

Rochen’s website speed is impressive due to its combination of SSD NVMe storage, LiteSpeed Enterprise Web Server, and LiteSpeed caching. These technologies work together to optimize loading times and improve PageSpeed scores. Directnic Hosting offers decent speed with its easy script installs and access to advanced site stats, but lacks some of the cutting-edge technologies that Rochen uses.

Scalability

Rochen’s scalability options aren’t detailed, so it’s unclear whether scaling is elastic or requires plan upgrades. Directnic Hosting offers variety in plans, allowing users to choose based on their needs, which is advantageous for different stages of website growth. However, details about automatic scalability or dedicated servers are not specified for either hosting service. Both provide scalable solutions but with limited detailed information.

Which one has better security features?

Reflects the platforms security measures, data privacy, backups and adherence to legal
and regulatory requirements

Score Components:

  • Technical security measures (40%): This includes encryption, firewalls, DDoS
    protection, secure configurations, server monitoring, access control and availability of security addons
    (e.g Sitelock security).
  • Operational security measures (30%): Encompasses data privacy, backups and data
    redundancy.
  • Compliance and certifications (20%): Adherence to legal and regulatory requirements
    (e.g., GDPR, HIPAA) and possession of certifications (e.g., ISO 27001, SOC 2).
  • Business and reliability (10%): Factors in the provider’s reputation, uptime
    guarantees, and customer support.

7.8
9.0

🏆 Winner Rochen: A robust suite of security features at no extra cost.

Technical security measures:

Directnic offers extensive SSL certificates, including Basic, Premium EV, and Wildcard, with varying levels of validation and warranties. Rochen, on the other hand, provides Let’s Encrypt SSL certificates for free, along with GeoTrust as an upgrade option. Directnic boasts a dedicated CSOC for real-time monitoring and incident handling, while Rochen uses AWS architecture and Imunify360 for malware protection. Both hosts allow PHP version customization, although Rochen supports a broader range of PHP versions, including the latest PHP 8.3.

Operational security measures:

Directnic excels with a multifaceted security approach including a Cyber Security Operations Center, Web Application Firewall (WAF), and five-layer DDoS protection. Meanwhile, Rochen’s security measures encompass managed server security, 24/7 proactive monitoring, and automatic daily backups. Rochen’s use of AWS infrastructure ensures high reliability and redundancy. Both hosting providers offer malware scanning and protection, but Rochen includes automatic malware cleanups with all plans, providing an added layer of assurance.

Compliance and certifications:

Rochen is fully GDPR compliant and has taken significant steps to align with international data privacy standards, including a dedicated privacy contact. Directnic does not provide specific details about GDPR or PCI compliance in the provided information. Rochen’s data centers hold multiple certifications, such as SSAE 18 SOC 2 Type II in the US and ISO 27001 in the UK, further emphasizing their commitment to regulatory compliance.

SSL certificate Basic, Premium EV, Wildcard Let’s Encrypt, GeoTrust
Additional security features Cyber Security Operations Center, 5-layer DDoS protection, Malware Detection AWS Architecture, Imunify360, Auto daily backups
PHP versions Customizable PHP PHP 8.3, 8.0, 7.3, 7.2, 7.1, 7.0, 5.6, 5.5, 5.4, 5.3
GDPR compliance Not specified Fully compliant
HIPAA compliance Not specified Not specified
PCI compliance Not specified Not specified

Hosting features

Looks at the features offered by hosting platforms
Score Components:

  • Domains (20%): Assesses the availability of a free domain, domain purchase options, and
    pricing
  • Email (15%): Considers if the provider offers full email hosting, or is reselling
    third-party service, and if the email is only transactional or not
  • Website builder (15%): Checks if website builder is available, and it’s user
    friendliness and overall the level of customization allowed.
  • Staging environment (20%): Determines if a staging environment is available, allowing
    for testing changes before going live.
  • FTP & SFTP accounts (10%): Evaluates if and how easily users can access FTP and
    SFTP accounts
  • Git and SSH access (20%): Assess whether Git is integrated into the hosting service and
    if SSH access is provided

3.6
8.5

🏆 Winner Rochen: A versatile web hosting provider with comprehensive developer-friendly features and robust security.

Both Directnic and Rochen offer a plethora of hosting features catering to diverse user needs. Directnic stands out with its affordability, especially with its Lite Plan costing just $2.48 per month, which includes basic amenities like email accounts, free domain registration, and cPanel hosting. This makes Directnic an attractive option for budget-conscious users or small projects. In contrast, Rochen, despite its higher price point starting at $18.95 per month for the Solo plan, provides unmetered premium data transfer, SSD NVMe persistent storage, and specialized features like proactive malware defense and AWS architecture. Rochen’s pricing may be justified by its advanced security measures and the inclusion of numerous high-performance resources that cater to professional and enterprise-level users.

When it comes to additional services, Rochen has some distinct advantages. It offers unlimited MySQL databases, staging environments, and a robust range of developer-friendly features such as SSH and SFTP access, Git, and SVN. Its 30-day money-back guarantee and comprehensive security features make it appealing for developers and businesses that require reliable performance and secure environments. On the other hand, Directnic provides more straightforward, user-friendly solutions, though it lacks some advanced functionalities like automated backup restores and on-demand backups which Rochen includes. While Directnic focuses on essential services with a competitive price, Rochen aims at delivering a highly secure and versatile hosting experience.


Free Domain

Yes

Optional

Free SSL

No

Yes

Email Hosting

Yes

Yes

Website Builder

Not mentioned

Not mentioned

Staging Environment

No

Yes

FTP & SFTP Accounts

Yes (FTP only)

Yes

Git and SSH Access

No

Yes

Free Backup

No

Yes

Money Back Guarantee

Yes

Yes
In some cases hosting providers offer different features based on various components like
a location.
As a result in rare cases the features mentioned here can differ from the ones you see on their websites.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Directnic and Rochen offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Directnic provides basic email hosting with a limited number of POP3 email accounts depending on the plan. It does not explicitly mention transactional email capabilities or reselling third-party services like Google Workspace. Rochen, however, offers a more complete email service with all plans and supports extensive email hosting functionalities. Although transactional email capabilities are not explicitly mentioned, Rochen’s comprehensive email service, combined with its advanced infrastructure, suggests greater flexibility for setting up email campaigns and managing large email volumes. This makes Rochen a more suitable choice for businesses needing robust email solutions.

Price

Looks at the cost-effectiveness and value for money of each platform.
Score Components:

  • Plan value (40%): What each pricing tier offers.
  • Transparency and clarity (30%): Clearness of pricing structures.
  • Flexibility of plans (20%): Range of options to suit different budgets.
  • Hidden costs (10%): Additional expenses not included in the plan.

7.8
8.6

🏆 Winner Rochen:A versatile hosting provider with diverse plans.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

Directnic offers affordable options with its Lite Plan starting at $2.48 per month, providing essential features like 10GB disk space and 50 POP3 emails. This scales up with their Pro and Deluxe Plans, offering more storage and data transfer capacity. Rochen, on the other hand, offers specialized hosting plans for various platforms like Magento, WordPress, and Drupal. Their plans start with the Solo Plan at $18.95 per month, featuring 10GB SSD NVMe storage and unmetered data transfer. Rochen’s pricing structures are higher but come with more specialized features suited for specific hosting needs.

N/A
Solo$18.95

1 website, 10GB SSD NVMe storage, unmetered bandwidth, support options, and staging sites.

Value for price:8.2
N/A
Growth$24.95

5 websites, 20GB SSD NVMe storage, unmetered bandwidth, unlimited subdomains, and staging sites.

Value for price:8.6
N/A
Pro$39.95

10 websites, 40GB SSD NVMe storage, unmetered bandwidth, unlimited subdomains, and staging sites.

Value for price:8.8
N/A
Reseller$59.95

50 websites, 80GB SSD NVMe storage, unmetered bandwidth, unlimited subdomains, and staging sites.

Value for price:9.0
Lite$2.48

3 websites, 10GB storage, 100GB bandwidth, and 50 POP3 emails.

Value for price:7.0
Solo$18.95

1 website, 10GB SSD NVMe storage, unmetered bandwidth, support options, and staging sites.

Value for price:8.2
Pro$4.48

15 websites, 100GB storage, 1000GB bandwidth, and 100 POP3 emails.

Value for price:7.5
Growth$24.95

5 websites, 20GB SSD NVMe storage, unmetered bandwidth, unlimited subdomains, and staging sites.

Value for price:8.6
Deluxe$7.98

30 websites, 200GB storage, 2000GB bandwidth, and 250 POP3 emails.

Value for price:8.0
Pro$39.95

10 websites, 40GB SSD NVMe storage, unmetered bandwidth, unlimited subdomains, and staging sites.

Value for price:8.8
N/A
Reseller$59.95

50 websites, 80GB SSD NVMe storage, unmetered bandwidth, unlimited subdomains, and staging sites.

Value for price:9.0
Lite$2.48

3 websites, 10GB storage, 100GB bandwidth, and 50 POP3 emails.

Value for price:7.0
N/A
Pro$4.48

15 websites, 100GB storage, 1000GB bandwidth, and 100 POP3 emails.

Value for price:7.5
N/A
Deluxe$7.98

30 websites, 200GB storage, 2000GB bandwidth, and 250 POP3 emails.

Value for price:8.0
N/A
In some cases companies have different prices based on various components like a location. As a result in rare cases the prices displayed here can differ from the ones you see on their websites.

Enterprise plans

Directnic’s enterprise hosting options, including the Deluxe Plan at $7.98 per month, provide considerable storage and bandwidth benefits suitable for medium-sized enterprises. Rochen’s Reseller plans, starting at $59.95 per month, offer extensive storage and unlimited data transfer, making them highly appropriate for larger businesses needing extensive hosting resources. Rochen’s offerings, particularly in specialized hosting environments, cater more effectively to organizational needs with advanced features and scalable plans.

Directnic vs Rochen: Ease of setup

Evaluates the ease of setting up and migrating websites on the hosting
platform.

Score Components:

  • Site migration (25%): Assesses whether the provider offers tools for site migration,
    either automated or manual, and whether these services are free or require a fee.
  • Admin panel usability (35%): Evaluates the type of admin panel provided, such as the
    standard cPanel or a custom solution, focusing on its accessibility and user-friendliness for both
    technical and non-technical users.
  • Setup features (20%): Examines the availability and ease of use of various setup
    features, including FTP accounts, file managers, email account setup, PHPMyAdmin, and easy CDN
    configuration.
  • Help center quality (20%): Measures the quality and accessibility of the provider’s
    help center resources, including articles and tutorials.

7.8
8.8

🏆 Winner: Rochen: Rochen offers a more straightforward and comprehensive setup and migration experience for website owners.

Directnic Hosting and Rochen both feature user-friendly admin panels that cater to various levels of technical expertise. Directnic utilizes cPanel, a standard control panel known for its intuitive interface and wide range of functionalities. This familiarity makes it accessible for both beginners and experienced users, providing a straightforward approach to managing hosting accounts, email accounts, and domains. The drag-and-drop builder by Weebly further simplifies website creation for users not well-versed in web design.

In contrast, Rochen also uses cPanel but supplements it with the BoldGrid Site Builder for WordPress installations. This combination ensures that users without prior design experience can create professional websites effortlessly. Additionally, Rochen’s cPanel integration includes 1-Click script installations, which dramatically reduces the time and effort required to set up a website. Both platforms make administrative tasks straightforward, but Rochen’s added features provide an edge in user-friendliness and functionality.

Rochen offers free website migrations for up to 10 sites, typically completed within 24 hours, which greatly simplifies the transition process for users. This automated service saves time and ensures a seamless migration experience. Conversely, Directnic offers similar migration support through its knowledge base, though it doesn’t specify the inclusion of free migration services explicitly. Rochen’s clear provision of free migration services presents a more reliable and cost-effective option for users.


Both providers have extensive help centers filled with informative articles and tutorials. Directnic’s knowledge base covers essential hosting topics like login procedures, email setup, and common issues, along with 24/7 customer support. Rochen’s documentation is equally thorough, addressing a wide range of topics, from CMS installation to database management and general troubleshooting. Rochen’s support includes a faster average response time and proactive monitoring, underscoring its commitment to customer satisfaction.

User management

Assesses the platforms’ capabilities in managing user roles, permissions, and
accessibility.

Score Components:

  • Role customization (40%): Flexibility in creating and defining user roles and
    permissions.
  • Ease of management (30%): User interface and tools for managing users.
  • Access control (20%): Effectiveness of access control measures for different user
    levels.
  • Scalability (10%): Ability to manage a growing number of users efficiently.

6.5
8.1

🏆 Winner
Rochen:
Provides superior user management capabilities suitable for complex hosting needs.

Rochen offers more flexibility in creating and defining user roles and permissions compared to Directnic. Rochen’s platform allows administrators to customize roles with extensive permissions, accommodating diverse user needs. Directnic provides basic user role management, which may suffice for less complex setups but lacks the detailed customization offered by Rochen. The capacity to granularly define permissions in Rochen can greatly enhance organizational control. Both platforms offer some level of user management, but Rochen’s detailed configuration makes it stand out for businesses requiring specific access control.

Rochen features an intuitive and comprehensive user interface designed for ease of managing users. The tools available within Rochen allow administrators to efficiently add, modify, and remove users, as well as assign roles seamlessly. In comparison, Directnic’s interface is simpler and may lack some of the advanced tools found in Rochen. This simplicity can be an advantage for those preferring straightforward management without extra features. However, for power users or larger organizations, Rochen’s advanced interface provides a clear benefit.

Rochen effectively manages access control with strong measures in place, ensuring that user roles and permissions are tightly monitored and maintained. The platform is designed to handle a growing number of users efficiently without compromising on performance or security. Directnic, while competent in maintaining access control, may struggle to match the level of efficiency observed in Rochen when dealing with larger user bases. This makes Rochen more suitable for organizations anticipating growth and requiring scalable user management solutions.

Rochen user roles table:

Role Description Access highlights
Administrator Full control over the platform, including user management and settings. Can add, edit, and delete users; configure platform settings; assign roles.
Manager Oversee specific sections or tasks within the platform. Can manage users and settings within their designated sections.
Editor Responsible for content creation and management. Can add, edit, and delete content; limited user management capabilities.
User General access for executing assigned tasks. Can access designated areas relevant to their tasks; no management permissions.

Customer support

Evaluates the quality, availability, and scope of the customer support offered by the
hosting provider.

Score Components:

  • Support communication channels (30%): Measures the variety of customer support types
    provided (live chat, chatbot, email, phone, etc.)
  • Availability (20%): Assesses the availability hours for each channel, including 24/7
    support options.
  • Technical support quality (30%): Assesses whether the provider offers comprehensive
    technical support, including hardware upgrades (e.g., HDD to SSD), software installations, and web
    server configuration changes.
  • Enterprise support (20%): Checks if there are dedicated or priority support services
    for enterprise-level customers.

7.7
7.7

🏆 Winner Rochen: Boasting a seamless upgrade process and an impressive commitment to quick response times, Rochen stands out for customers requiring swift, reliable support.


Phone support







Live chat support







Chatbot







Email/ticket support







Enterprise support
(dedicated agent, priority support)






Directnic and Rochen both offer 24/7 customer support with some differences in accessibility and contact methods. Directnic provides a variety of support channels including live chat, phone, email, and an around-the-clock ticket system. Their comprehensive knowledge base and video tutorials cover a wide range of topics, making it easier for users to resolve common issues. However, phone support is only available during working hours from Monday to Friday.


Rochen offers 24/7 support through their My Rochen portal with the average response time being less than 15 minutes, emphasizing quick and efficient problem-solving. Unlike Directnic, Rochen does not provide phone or live chat support but allows customers to schedule a phone call if needed. They provide proactive server monitoring and have green initiatives that appeal to environmentally-conscious customers. Both providers ensure that their users’ needs are met, though Rochen’s prompt response time and green initiatives make it a strong contender.

Directnic vs Rochen: User feedback

Directnic
2 reviews
2.5 out of 5 stars
Rochen
2 reviews
3.5 out of 5 stars

The hosting provider has a long-standing history, with stable domain registration services that some users have relied upon for over 20 years. However, notable security issues, including breaches and leaked domain access, have been reported, with slow response times for resolutions. Additionally, users have criticized the provider for its slow server speeds and inadequate customer support, despite appreciating the simplicity of its user interface. Overall, the feedback points towards significant areas for improvement, leading to generally low ratings and recommendations against the service.

Users appreciate Rochen for its seamless and efficient website migration service and the reliability offered by its US and UK data centers. The experience is generally smooth and hassle-free, making it a preferred choice for many. On the downside, some users find the customer support lacking due to its limited availability via email and the response time being slow. Additionally, the pricing is considered slightly higher than expected.

Directnic vs Rochen: FAQ

Which platform is better suited for hosting WordPress websites?


Both Directnic and Rochen offer comprehensive support and features for WordPress hosting, making either platform a suitable choice based on your specific requirements. Directnic is more budget-friendly and provides straightforward cPanel management, which is beginner-friendly. Rochen, however, offers advanced features like NVMe storage and LiteSpeed Enterprise Web Server, making it ideal for high-performance needs.

Which hosting service offers better security features?


Rochen stands out with its comprehensive security measures, including free Let’s Encrypt SSL certificates, Imunify360 for malware protection, and proactive monitoring. Directnic also offers strong security features such as SSL certificates and a Cyber Security Operations Center, but lacks the advanced, automated malware cleanups and broader PHP version support provided by Rochen.

Which platform offers better customer support?


Directnic offers 24/7 customer support through various channels including live chat and phone, though phone support is limited to working hours from Monday to Friday. Rochen, while not providing phone or live chat support, has a fast average response time through its My Rochen portal and also allows scheduling of phone calls if needed, marking quick problem-solving as a key strength.

What are the major differences in pricing and value between directnic and rochen?


Directnic offers more budget-friendly plans starting as low as $2.48 per month for the Lite Plan, which includes 10GB disk space and 50 POP3 emails, catering to smaller projects. Rochen’s pricing starts at $18.95 per month for the Solo plan, justified by advanced features like NVMe storage and unmetered data transfer, making it more suitable for professional and enterprise-level users.

Which service is more suitable for hosting a high-traffic website?


Rochen is better suited for hosting high-traffic websites due to its superior security measures, unmetered data transfer, and advanced speed technologies like SSD NVMe storage and LiteSpeed Enterprise Web Server. Directnic, while affordable and adequate for smaller projects, does not offer the same level of performance and reliability needed for high-traffic sites.

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