10Web vs WP Engine: guide for 2024

10Web vs WP Engine: Final verdict

Looking over 10web vs. wpengine, both offer impressive features to cater to different user profiles, from e-commerce enterprises to high-traffic sites.

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  10Web (Overall grade: 8.8)
  
  
  stands out for its AI-driven capabilities and ease of use. Its infrastructure built on Google Cloud, ensures stellar performance and security. The platform excels in offering customizable e-commerce features and AI tools for website management and SEO, making it a favorite among online store owners and agencies. However, it lacks native email hosting and may present some plugin compatibility issues, which could be a drawback for users relying heavily on specific plugins.
  
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  WP Engine (Overall grade: 8.6)
  
  
  is renowned for its impeccable performance and reliability, underpinned by features such as global CDN, advanced caching, and 99.99% uptime SLA. Its robust security, including DDoS mitigation and real-time threat detection, appeals to businesses needing stringent security measures. Although its pricing is on the higher side, the premium support and extensive developer tools make it worth considering, particularly for high-traffic websites and developer-centric projects. While it doesn’t offer cloud or dedicated hosting nor native email hosting, its managed WordPress hosting services remain top-tier.
  

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner 10Web: The platform excels in providing a balanced blend of reliability, speed, and innovative features for web hosting.

10Web offers a 99.99% uptime guarantee powered by Google Compute Engine, providing unmatched reliability for website hosting. The use of Google Cloud’s infrastructure ensures rapid data transport, aided by multiple data centers worldwide that reduce latency. Innovative features like elastic scaling and complete isolation for each hosted website contribute to consistent performance and security. Users benefit from next-generation infrastructure, including SSDs, Nginx, FastCGI caching, and PHP 8, ensuring robust site management capabilities.

WP Engine stands out with its 24/7 uptime monitoring, promising a high level of site availability. The platform’s performance record shows 100% uptime over two months, backed by a 99.99% SLA. With a global network of data centers, WP Engine minimizes latency across diverse regions. Proactive security measures, including automated updates and daily backups, further enhance site reliability. Despite these strengths, 10Web’s advanced infrastructure and innovative isolation techniques provide a slight edge.

🏆 Winner WP Engine: Exceptional Hosting Performance and Reliability

When examining the hosting speed, both 10Web and WP Engine deliver impressive results. 10Web leverages Google Cloud’s top servers and SSDs, while WP Engine uses the latest PHP version and EverCache® technology designed for high-traffic WordPress sites. WP Engine benefits from a global CDN with over 200 points of presence, compared to 10Web’s Cloudflare Enterprise CDN. Furthermore, both services offer a 99.99% uptime guarantee, but WP Engine’s extensive network of data centers worldwide, including the US, Europe, Middle East, Africa, and the Asia-Pacific region, presents broader global coverage.

Website Speed

For website speed, 10Web consistently achieves a 90+ PageSpeed score thanks to its advanced optimization techniques such as CSS and HTML minification, image lazyloading, and full page caching. On the other hand, WP Engine excels in quick page load times, leveraging their proprietary EverCache® technology, solid global CDN, and Core Web Vitals optimization. Both hosts focus on reducing load times, but WP Engine’s headless WordPress support with Atlas offers unique advantages for delivering high-speed, dynamic content.

Scalability

In terms of scalability, 10Web offers elastic scaling with instant resource ramp-up and charges incrementally for extra usage at $2 per 10,000 visitors or 5GB SSD storage. WP Engine does not specify automatic scaling features but offers a scalable architecture capable of handling major traffic spikes. While 10Web defines costs clearly for additional resources, WP Engine’s scaling costs are unspecified, making it less transparent. Neither service mentions the availability of dedicated servers for enhanced performance.

🏆 Winner WP Engine: Offers exceptional security features, automated threat detection, and comprehensive compliance certifications.

Both 10Web and WP Engine have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

10Web provides robust technical security across its platforms, including free SSL certificates, automated PHP updates, and comprehensive data encryption. It also includes malware protection, with constant monitoring and regular security scans. On the other hand, WP Engine features enterprise-grade tech, including a global edge security solution with advanced DDoS mitigation and a managed Web Application Firewall (WAF). WP Engine also uses Argo Smart Routing to optimize network paths and protect against top security vulnerabilities. Both services offer data encryption and strong SSL support, but WP Engine’s use of advanced tech and automated features sets it apart.

Operational security measures:

10Web offers continuous 24/7 monitoring, login attempts limitation, and two-factor authentication (2FA) for enhanced security. Regular automatic backups are included, stored on Amazon S3. In contrast, WP Engine emphasizes always-on monitoring with over 26 billion attacks blocked yearly and live team management on security feeds. They provide real-time security alerts and automated core updates. Additionally, WP Engine covers WooCommerce specific security features, enhancing operational security for e-commerce websites. WP Engine’s comprehensive monitoring and proactive measures offer a significant advantage in operational security.

Compliance and certifications:

10Web is GDPR compliant with pertinent privacy policies and uses standard payment processors like PayPal and Stripe for PCI compliance. WP Engine surpasses this with SOC-2 compliance and ISO 27001 certifications, reinforcing their dedication to industry standards. While 10Web does not handle PCI processing directly, WP Engine includes PCI vulnerability scope in their security protocols. WP Engine’s commitment to adhering to multiple regulatory frameworks solidifies its edge in compliance and certifications.

🏆 Winner
10Web: Offers an AI-driven, managed WordPress hosting solution with a diverse range of features.

10Web and WP Engine both offer robust managed WordPress hosting with specific strengths that cater to diverse needs. 10Web stands out with its AI-powered tools, including an AI website builder that can generate websites with ease. This is particularly beneficial for users looking for a fast, automated way to create and manage their sites. On the other hand, WP Engine provides end-to-end management and is well-suited for businesses seeking optimized performance, highlighted by their EverCache® technology and dedicated environments for development, staging, and production. 10Web includes bundled features like a free custom domain for the first year, which can be an attractive offer for new website owners. WP Engine’s suite of performance and security features, including advanced DDoS mitigation and Cloudflare CDN, ensures high reliability.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both 10Web and WP Engine offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Email services at 10Web and WP Engine both do not offer native email hosting services. Instead, they focus on transactional email capabilities tailored to site actions like form submissions. Both platforms encourage users to integrate external email solutions like Google Workspace or Outlook for comprehensive email management and campaigns. This allows users the flexibility to choose an email provider best suited for their needs without being tied to the hosting provider for email services.

🏆 Winner 10Web: A versatile hosting solution offering competitive pricing and a variety of features tailored for diverse user needs.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

10Web and WP Engine both offer multiple hosting plans catering to different needs. 10Web’s cloud and WordPress hosting start at $10/month with features like AI website builder, automated backups, and real-time support, progressively adding more storage, visitor capacity, and AI content generation in higher-tier plans. Conversely, WP Engine focuses solely on managed WordPress hosting, priced from $20/month, offering features like 24/7 support, global CDN, and EverCache® for optimal performance. WP Engine also offers scalable plans for more extensive requirements, but at higher starting prices compared to 10Web.

Enterprise plans

For enterprise solutions, both 10Web and WP Engine offer customizable plans tailored for extensive needs. 10Web provides custom Agency Ultimate and Dedicated Hosting plans, both featuring high-performance infrastructure, real-time backups, and dedicated support options. WP Engine, on the other hand, presents a Custom Plan starting at $600/month, with features like advanced DDoS protection, managed WAF, and a dedicated technical account manager. These tailored plans ensure robust support and extensive scalability for high-traffic and resource-intensive websites.

🏆 Winner
10Web: Provides an easier setup and more user-friendly migration experience.

10Web offers a custom-built dashboard, which is both visually appealing and highly intuitive. The user interface is designed for accessibility, making it easy for both technical and non-technical users to navigate through the tools and features available. It includes everything from website management to automatic updates and backups, all within a single, streamlined environment. Real-time backup and staging environment options add an extra layer of convenience for users, ensuring that all changes can be tested before going live.

WP Engine uses a more traditional WordPress-centric admin panel with additional customizations. It integrates standard cPanel functionalities but enhances them with specific features optimized for WordPress users. This includes Developer Tools like Git Push and SSH Gateway set-ups, which appeal more to users who have a higher technical aptitude. While it is comprehensive, it might appear cluttered and a bit overwhelming for non-technical users to navigate effectively.

Both 10Web and WP Engine offer automated migration tools. 10Web’s 1-click migration simplifies the process to a single action, whereas WP Engine provides a free Automated Migration Plugin requiring multiple steps but is easy to configure. 10Web’s process is entirely free, with no hidden charges for automated migration. WP Engine offers detailed guidance for both automated and manual migration but involves a more extended setup when opting for manual migration. Both platforms thus ensure migration is smooth and user-friendly.

The help centers of both hosting providers are extensive and offer a variety of resources, but 10Web stands out with its additional support options. 10Web includes 24/7 live chat support, a dedicated Slack channel for direct engineer access, and a public roadmap for future updates—all of which can be critical for troubleshooting complex issues. WP Engine also offers 24/7 support and a comprehensive support center but does not have real-time Slack integration.

🏆 Winner WP Engine: WP Engine offers a seamless user management experience with comprehensive accessibility options.

Both 10Web and WP Engine provide extensive user management features, but they have distinct approaches. 10Web focuses on detailed role definitions, including Account Owner, Admin, Contributor, and Member – each with specific permissions and site access levels. WP Engine, on the other hand, offers clearly defined roles like Owner, Full Users, and Partial Users, with subcategories allowing or restricting billing access. WP Engine’s granular role differentiation, including customizable Partial User environments, showcases its flexibility in user role management.

10Web’s user management interface is centered around the User & Team Management section, offering an inviting process with options to set roles and access levels immediately. WP Engine utilizes the User Portal for user management, with steps to add, edit, and remove users directly from the portal interface. Both platforms offer intuitive dashboards, but WP Engine’s environment-specific user management tools may provide a slightly more user-friendly experience for complex setups.

When it comes to access control and scalability, both hosting platforms are well-equipped. 10Web allows easy role assignments and adjustments via the Role Manager, working with WordPress’s built-in roles. WP Engine provides comprehensive logs of account activities and role-specific permissions, ensuring security and traceability. WP Engine’s capability to manage larger user bases effectively, detailed account activity logs, and customizable Partial User roles enhance its suitability for growing teams and enterprises.

10Web User Roles Table:

WP Engine User Roles Table:

🏆 Winner 10Web: A hosting provider that offers extensive customer support options and easy access to technical assistance.

10Web offers a wide variety of customer support options such as 24/7 live chat support, a dedicated Slack channel for direct communication with engineers, and email support. Furthermore, their VIP Priority Support includes real-time chatbox assistance and a dedicated account manager. Their help center has over 700 guides and articles for platform-related questions. Impressively, 10Web manages over 25,000 tickets annually with a 98%+ chat support satisfaction rate.

WP Engine also provides comprehensive support, including 24/7 phone and chat support, access to detailed documentation through a user portal, and premium support options for more experienced assistance. Additionally, they offer extensive guides on various technical topics, including WordPress backups, cache management, and security features like DDoS protection. WP Engine’s commitment to customer satisfaction is seen in their high support satisfaction score and additional support methods, such as an automated migration plugin and database importing guidance.

10Web vs WP Engine: User feedback

Overall, users have highly praised this hosting provider for its exceptional customer service, noting the responsiveness and expertise of the support team. The platform is user-friendly, with features like AI-driven website building, easy site migrations, and integration with WordPress being standout points. While most reviews are positive, highlighting the ease of use and effective solutions provided by the support team, a few users mentioned occasional issues with plugins and a slightly higher cost compared to other providers. However, the advanced tools and customer support quality make it a valuable partner for businesses.

WP Engine exudes excellence in managed WordPress hosting, boasting top-notch technical support that’s often highlighted as a standout feature. Users appreciate the user-friendly dashboard, seamless migration tools, daily backups, and solid security measures, all of which contribute to high performance and reliability. However, the service does come at a higher price point, which some users find steep, especially for entry-level plans or smaller projects. Despite occasional concerns about costs and some technical nuances, WP Engine’s premium service quality justifies the expense for many, making it a highly recommended solution for businesses and developers alike.

10Web vs WP Engine: FAQ