Bluehost vs 000Webhost: guide for 2024

Final verdict

Looking over Bluehost vs. 000Webhost, it’s clear why both hosts are so popular. They have both hosted millions of
websites that run on WordPress for decades, building up a loyal customer base.

• 
  Bluehost (Overall grade: 8.2)
  
  
  stands out with its broad spectrum of hosting plans, including cloud and VPS options, superior uptime, and reliable performance. Users benefit from its extensive feature set like free domain for the first year, daily backups, advanced security measures including malware scanning, and AI tools. Bluehost’s in-depth compliance support and globally distributed data centers ensure high data privacy and optimized website speed. Though costs can be higher, its robust support system and scalable plans make it a preferred choice for businesses with more extensive needs.
  
• 
  000webhost (Overall grade: 6.4)
  
  
  provides a budget-friendly solution, particularly for beginners or small businesses looking for basic hosting capabilities. While its free plan is a significant draw, the service suffers from slower load times, frequent outages, and limited scalability. The lack of certain advanced features, such as built-in CDN and dedicated support options, make it less suitable for high-traffic or multimedia-heavy websites. However, 000webhost offers extensive support channels, including community forums and GDPR compliance, making it a viable option for those prioritizing cost over performance.
  

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner Bluehost: Reliable performance and high uptime.

🏆 Winner
Bluehost: It’s superior uptime and significantly faster response times make Bluehost a better choice for users who require high performance and stability from their hosting provider.

Bluehost demonstrates exceptional reliability with its near-perfect uptime. Performance under load tests shows it can handle traffic spikes well, ensuring consistent availability. Additionally, server response times are satisfactory, making it suitable for demanding projects.

000webhost, while offering a free hosting service, falls short in several areas. Its uptime and response times do not meet industry standards, with a significant number of outages reported. Users may experience slower page load times, which can impact website performance.

In summary, Bluehost stands out as the better choice due to its strong uptime and performance metrics. It’s a more reliable hosting provider compared to 000webhost, especially for users needing consistent and dependable service.

🏆 Winner: Bluehost: leading WordPress hosting provider known for its superior speed and reliability.

When comparing general performance, Bluehost stands out with its world-class speed for WordPress sites and SSD storage across all plans, ensuring quick load times and reliability. Its built-in CDN enhances page speed globally by optimizing images and delivering edge server caching. Additionally, Bluehost offers a network of global data centers to reduce latency. In contrast, 000Webhost offers a 99.9% uptime guarantee, global data centers, and SSD storage for premium plans but falls short in speed enhancements and built-in CDN features when compared to Bluehost.

Website Speed

Bluehost boasts a stellar speed for WordPress sites, benefiting from increased CPU frequency and scalable PHP workers that process more requests efficiently. This, combined with SSD storage and a built-in CDN, offers impressive page load times globally. On the other hand, 000Webhost provides standard performance in its premium plans and offers several performance features like Cache Management, but doesn’t match the same level of speed optimization that Bluehost brings to the table.

Scalability

Bluehost supports elastic scaling, particularly for high-traffic and high-performance websites through its managed cloud hosting plans. Users can effortlessly upgrade to VPS or dedicated hosting, although costs for the upgrades were not specified. On the contrary, 000Webhost also offers scalability features, including dedicated servers and premium hosting plans, but specific details regarding automatic scaling and related costs are not provided.

🏆 Winner
Bluehost: A hosting solution that prioritizes robust security and compliance features.

Both Bluehost and 000Webhost, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

Bluehost offers a range of technical security measures such as free and premium SSL certificates, automated daily backups, and DDoS protection. It also includes a web application firewall and 2-factor authentication for additional user protection. 000Webhost, on the other hand, provides SSL coverage for subdomains, advanced firewalls, and DDoS protection. Both hostings support multiple PHP versions, allowing flexibility for web developers. Bluehost’s additional measures like malware scanning and traffic encryption set it apart.

Operational security measures:

Bluehost includes automated WordPress updates, email security with anti-phishing measures, and file encryption options. It also utilizes Jetpack for daily automated backups, ensuring data can be easily restored. 000Webhost collects log data and uses tracking technologies to diagnose problems and optimize services. Both platforms treat stored information as confidential, but Bluehost’s additional services like malware scanning for SEO and spam filtering in email plans provide stronger operational security measures.

Compliance and certifications:

Both hosting providers comply with GDPR but neither is HIPAA compliant, which may be a critical factor for businesses in healthcare. Bluehost, however, provides more detailed guidance on PCI compliance, assisting VPS and dedicated server customers to meet these standards. 000Webhost, using third-party payment processors, rarely stores credit card information, making it less involved in PCI compliance. Bluehost’s in-depth compliance support gives it an edge over 000Webhost in this area.

🏆 Winner
Bluehost: Bluehost offers a comprehensive set of hosting options tailored to different user needs, coupled with robust support and specialized features.

Both Bluehost and 000Webhost provide a variety of hosting plans, but they target different segments of users. Bluehost is well-suited for those needing extensive resources like high storage, bandwidth, and specialized hosting such as WordPress and WooCommerce. It also includes features like daily backups, malware scanning, and AI tools that are helpful for more advanced users. Bluehost’s site builder offers free AI site creation, adding ease and customization for users, while its free domain for the first year and various promotional offers add great value. However, there are additional fees for domain retention if the account is canceled.

000Webhost is a good option for individuals or small businesses needing a free or budget-friendly solution. Its free plan includes basic features such as a limited website builder, free SSL for subdomains, and 99.9% uptime. For those seeking more capabilities, the premium and business plans offer features like unlimited bandwidth, enhanced DDoS protection, and comprehensive WordPress support. Although 000Webhost lacks a free domain and professional email in its free tier, its competitively low prices for upgrades make it an attractive option for budget-conscious users.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Bluehost and 000Webhost offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Bluehost provides professional email hosting through Google Workspace, which includes features like custom email campaigns. It doesn’t explicitly offer transactional email capabilities. Conversely, 000Webhost includes free email accounts in its premium and business plans, allowing users to establish custom email domains. Both offerings include 24/7 support, but Bluehost’s integration with Google Workspace can be appealing to businesses seeking a familiar platform.

🏆 Winner
Hostinger: A versatile hosting provider with extensive features for diverse needs.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

When comparing Bluehost and Hostinger, Hostinger offers more features across different categories and is generally more competitive in pricing. Bluehost, however, has a wide array of options, including Cloud and WooCommerce hosting which present a good feature set. Hostinger’s plans offer generous storage and numerous freebies like SSL and domain privacy, while Bluehost’s plans can be slightly more expensive with promotional pricing that reverts to higher rates upon renewal. Both providers offer strong customer support, but Hostinger edges out with its 24/7 availability and slightly higher value for price ratings.

Enterprise plans

Bluehost’s VPS and Dedicated hosting options cater to enterprises needing optimized performance, more storage, and comprehensive security. The plans range from $18.99 to $119.99 with features like unmetered bandwidth, cPanel, and substantial SSD storage. Hostinger’s enterprise plans, on the other hand, focus more on WordPress and general web hosting, offering increased performance and more extensive storage starting from $3.99. Both providers offer robust support and flexible configurations, but the choice may ultimately depend on specific business requirements.

🏆 Winner
Bluehost: A user-friendly hosting platform with advanced tools for seamless website setup and support.

Bluehost and 000Webhost offer different types of admin panels, catering to various user needs. Bluehost uses a standard cPanel interface, which is widely recognized for its accessibility and feature-rich environment. cPanel is particularly beneficial for both beginners and experienced users because of its intuitive design and extensive documentation. It allows for straightforward navigation, making tasks like setting up emails, managing files, and databases easy for non-technical users. On the other hand, more advanced users appreciate the control and flexibility it provides.

000Webhost, however, employs a custom-built admin panel that is optimized for quick and simple website management. This custom solution is designed to be user-friendly, especially for those new to web hosting. It simplifies the most common tasks with a clean and straightforward interface, leading to a less steep learning curve. While it may lack some of the advanced functionalities found in cPanel, it compensates by providing a simplistic and approachable design, making it suitable for absolute beginners who need straightforward tools to get their site up and running.

Bluehost offers a range of tools for site migration, including manual transfer and an automated migration plugin for WordPress users. While manual migration might require some technical know-how, the automated tool simplifies the process, allowing users to transfer their sites with minimal effort. These services are generally complimentary for new users. 000Webhost does not explicitly mention dedicated migration tools, implying that users might need to manage the migration manually, often necessitating basic technical skills or third-party tools. The lack of a streamlined migration process can be a significant drawback for users switching from another host.

The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. Bluehost’s knowledge base covers a wide range of topics, from setting up WordPress to troubleshooting server issues. It is accompanied by 24/7 expert support via chat, phone, and email, ensuring users can get help whenever needed. 000Webhost’s help center is also detailed, offering guides on account management, website building, and more. Although informative, it lacks the extensive support options provided by Bluehost. Both platforms ensure users can find answers quickly, but Bluehost’s round-the-clock expert assistance sets it apart.

🏆 Winner
Bluehost: A comprehensive hosting provider with detailed user management features.

When comparing user management capabilities, Bluehost distinctly stands out. Bluehost offers a well-defined structure for managing user roles, including Primary Contact, Admin Contact, and Tech Contact, each equipped with specific permissions catering to various needs. In contrast, 000Webhost does not provide detailed information on user roles or management features. This lack of information suggests less flexibility for users needing to delegate responsibilities or manage different levels of access efficiently.

Bluehost provides a user-friendly interface with clear steps for adding and managing users. Users can easily navigate to the Accounts & Users section, add new users, and assign specific roles, all within a few clicks. The ability to send email invites and let users set up their credentials ensures a smooth onboarding process. Without specific details available for 000Webhost’s interface, it remains unclear how intuitive user management is in their platform.

Access control is another area where Bluehost excels, providing well-defined permissions for each role, allowing precise management of account activities. The detailed permissions for Primary, Admin, and Tech Contacts ensure that tasks are appropriately distributed, maintaining security and efficiency. This structured approach supports scalability, making it convenient to manage an increasing number of users as needed. The absence of detailed information from 000Webhost raises questions about its capacity to effectively manage user growth and handle access control comprehensively.

Bluehost user roles table:

🏆 Winner 000Webhost: They provide a versatile range of customer support options and additional features such as GDPR compliance and community forums.

Bluehost offers 24/7 live chat and extended phone support, but lacks email and ticket-based support. They focus on real-time help, providing a well-rounded knowledge base and video tutorials. Users highlight the mixed quality of service, with some finding the support helpful while others experience pushy upselling and long wait times.

000Webhost, on the other hand, provides comprehensive support options including email, tickets, and 24/7 phone and chat support. They bolster this with a detailed knowledge base, WordPress tutorials, and a dedicated forum for community interaction. Their emphasis on privacy and data protection through GDPR compliance is an added advantage, making it a reliable choice for users seeking extensive and secure support options.

User feedback

User feedback on Bluehost as a hosting provider is highly mixed. On the positive side, many users commend their affordable pricing, ease of use with WordPress integration, and the comprehensive range of features such as free domain names, SSL, and excellent customer support. However, numerous reviews criticize the service for frequent outages, technical support issues, hidden fees, and unreliable performance, which have significantly impacted users’ businesses. Additionally, complaints about complicated navigation, aggressive upselling, and a steep learning curve for first-time users are common. While some users find Bluehost reliable and cost-effective, others have had severely negative experiences, citing problems like non-functional websites, billing issues, and inadequate customer service.

000webhost is widely appreciated for its free hosting services, making it an excellent choice for beginners and those wanting to test websites without financial commitment. Users commend features like the one-click WordPress installation, PHP and MySQL support, and an intuitive website builder. However, some users find the service slow and restrictive, particularly with bandwidth limits and the presence of watermarks in the free plan. Additionally, the service lacks support for broader frameworks such as Python, and professional features are often disabled unless upgraded to a paid plan.

FAQ