Bluehost vs Justhost: guide for 2024

Final verdict


Comparing Bluehost and JustHost reveals significant differences in features, performance, and overall value, with Bluehost emerging as the stronger option.


  • Bluehost (Overall grade: 8.2)


    offers an extensive selection of hosting types suited for various user needs, showing exceptional performance in uptime, site speed, and scalability. It includes advanced features like SSD storage, a CDN, and automated daily backups, ensuring fast and reliable performance. Bluehost stands out for its comprehensive security measures, AI-powered site creation tools, and robust support resources, making it an attractive choice for both personal and business websites. The hosting provider’s ease of use is notable, thanks to guided setup processes, automatic WordPress installation, and a straightforward user role management system. Despite some negative user feedback about upselling and occasional performance issues, Bluehost’s overall package provides substantial value.

  • JustHost (Overall grade: 7.4)


    offers reliable hosting with unmetered disk space, high-performance quad processors, and strong international domain support. SimpleScripts for easy 1-click script installs, and a user-friendly cPanel make it an accessible option for beginners. While it doesn’t offer the advanced performance features of Bluehost, JustHost delivers solid uptime and reliable hosting for general needs. Its focus on introductory pricing makes it a budget-friendly choice, although regular pricing can be higher without matching the same level of features. Users appreciate its simplicity and ease of use, though it lacks the automated migration tools, enterprise support, or specialized security features found in Bluehost.

Overall grade:8.2

Overall grade:7.4

Uptime and Availability 9.0 7.1
Hosting Performance 8.9 5.8
Hosting Security 8.1 7.7
Price 8.1 8.6
Hosting Features 7.0 6.7
Ease Of Setup 8.6 8.2
User Management 8.0 7.2
Customer Support 7.9 7.8
User feedback 3.5/5 4/5

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Shared hosting
Cloud hosting
WordPress hosting
Ecommerce hosting
VPS hosting
Dedicated hosting

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

WordPress
Tie: Both offer specialized WordPress hosting with robust features, themes, and 1-click installs.

Ecommerce
Bluehost: Offers superior support, reliability, and advanced features for ecommerce businesses.

Agencies
Tie: Both provide extensive features, marketing tools, and multi-account management.

High-traffic websites
Bluehost: Dedicated and VPS hosting with enhanced performance and resource allocation.

Multimedia websites
JustHost: Unmetered disk space and enhanced caching for media-heavy sites.

Detailed comparison

Uptime and availability

Evaluates the average uptime statistics, uptime guarantee and overall availability of the hosting
provider

Score Components:

  • Uptime percentage (30%): evaluates the uptime statistics in given period of time
  • Uptime guarantee (20%): Assesses if the platform offers an uptime guarantee and
    whether the actual uptime matches the promised guarantee.
  • General performance (25%): Evaluates how fast is the average response time and overall
    it’s stability.
  • Responsiveness (10%): Adaptability to different devices and screen sizes.
  • Availability (25%): Reflects the total downtime and number of outages.

9.0
7.1

🏆 Winner Bluehost: Exceptional uptime and strong server performance make Bluehost the preferred choice.

Bluehost demonstrates outstanding uptime and availability across multiple benchmarks, consistently showing near-perfect performance. Their server response times are competitive, and they can handle traffic efficiently. The hosting provider also offers a credit system for network downtime, further ensuring reliability.

JustHost presents a reliable uptime and features like weekly backups and Cloudflare CDN compatibility, but lags in server speed and automatic backups. Their compensation policy for downtime is nonexistent, and customer support reviews are mixed. Overall, Bluehost outshines JustHost in uptime, performance, and reliability.

Hosting performance

Evaluates the platforms hosting speed and performance tools
Score Components:

  • Hosting speed (30%): This includes SSD quality, Load times, PageSpeed score ranges,
    additional information on website speed, built-in plugins for performance enhancement, available caching
    methods, and CPU/RAM options
  • CDN (20%): Considers whether CDN is available or not, whether it’s free or paid, and
    the quality of the CDN service
  • Available data centers (30%): Evaluates the number of data centers and their locations
    globally.
  • Scalibility (20%): Looks at whether elastic scaling is available, the process required
    to scale (manual upgrade vs. automatic scaling), the presence of dedicated servers, and the costs
    associated with scaling.

8.9
5.8

🏆 Winner Bluehost: Proven leader in web hosting with top-tier performance, great website speed, and excellent scalable solutions.

Bluehost and Just Host offer a range of hosting services, but Bluehost stands out for its superior speed, uptime, and additional performance features. Bluehost guarantees 100% network uptime for its cloud hosting plans and provides high-speed SSD storage across all plans which ensures faster and more reliable performance. It includes a CDN for edge server caching and image optimization at no extra cost, enhancing global page load times. With a network of global data centers, Bluehost ensures reduced latency and improved site speed globally. Just Host, on the other hand, provides reliable hosting with high-performance quad processors and UPS power backup; however, it lacks advanced performance features like built-in CDN and SSD storage in lower-tier plans.

Website Speed

Bluehost excels in site speed with world-class performance metrics especially optimized for WordPress sites. Its infrastructure allows increased CPU frequency and scalable PHP workers to process more requests efficiently. The built-in CDN aids in faster content delivery. Just Host offers high-performance through quad processor servers and write-back caching for dedicated hosting, but lacks the built-in advanced speed optimization tools that Bluehost provides standard with all plans.

Scalability

Bluehost offers several options for scaling, including VPS and Dedicated Hosting. Users can manually upgrade their plans to access more resources, and the process is streamlined. Just Host provides instant provisioning for VPS and Dedicated Hosting accounts, and its enhanced control panel allows full root access, providing ease in managing server resources. While Bluehost offers dedicated servers with high-performance Intel Xeon-D CPUs, we don’t have specific cost data for scaling upgrades for either provider.

Hosting security

Reflects the platforms security measures, data privacy, backups and adherence to legal
and regulatory requirements

Score Components:

  • Technical security measures (40%): This includes encryption, firewalls, DDoS
    protection, secure configurations, server monitoring, access control and availability of security addons
    (e.g Sitelock security).
  • Operational security measures (30%): Encompasses data privacy, backups and data
    redundancy.
  • Compliance and certifications (20%): Adherence to legal and regulatory requirements
    (e.g., GDPR, HIPAA) and possession of certifications (e.g., ISO 27001, SOC 2).
  • Business and reliability (10%): Factors in the provider’s reputation, uptime
    guarantees, and customer support.

8.1
7.7

🏆 Winner
Bluehost:
Offers robust security features and superior support for PCI compliance on VPS and dedicated servers.

Both Bluehost and Just Host, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

Bluehost provides a range of technical security measures including automated daily backups, DDoS protection, and a web application firewall. Additionally, it offers 2-Factor Authentication and uses SiteLock for malware scanning. Just Host, in comparison, offers SiteLock security which includes daily 360-degree vulnerability scanning, automatic malware removal, and a web application firewall. While both hosting providers offer comprehensive technical security, Bluehost’s automated daily backups and 2-Factor Authentication give it an edge.

Operational security measures:

Bluehost offers SSL certificates powered by Let’s Encrypt for free, and premium SSL certificates with a warranty of $10,000 powered by Comodo. It includes traffic encryption and automated updates for WordPress. On the other hand, Just Host provides free SSL certificates with all plans and premium SSL certificates on higher-tier plans. It also offers spam and hotlink protection, SSH access, and customizable error pages. Both offer substantial email security features, but Bluehost’s Professional Email plans include more extensive features like real-time anti-phishing and file encryption.

Compliance and certifications:

Bluehost and Just Host both comply with GDPR regulations. Bluehost provides complete GDPR compliance information in their Privacy Center. Just Host offers GDPR Domain Masking and Whois Privacy. Bluehost supports PCI compliance on VPS and dedicated servers but not on shared hosting plans. Just Host’s security features such as SSL certificates and SiteLock contribute to PCI compliance, although it is not explicitly mentioned.


SSL certificate

Free & Premium

Free & Premium

Additional security features

Automated backups, DDoS protection, web application firewall, 2-Factor Authentication, malware scanning

Daily 360-Degree Vulnerability Scanning, automatic malware removal, spam protection

PHP versions

Not specified

PHP 5 & 7

GDPR compliance

Yes

Yes

HIPAA compliance

Not specified

Not specified

PCI compliance

Supported on VPS/Dedicated

Not specified

Hosting features

Looks at the features offered by hosting platforms
Score Components:

  • Domains (20%): Assesses the availability of a free domain, domain purchase options, and
    pricing
  • Email (15%): Considers if the provider offers full email hosting, or is reselling
    third-party service, and if the email is only transactional or not
  • Website builder (15%): Checks if website builder is available, and it’s user
    friendliness and overall the level of customization allowed.
  • Staging environment (20%): Determines if a staging environment is available, allowing
    for testing changes before going live.
  • FTP & SFTP accounts (10%): Evaluates if and how easily users can access FTP and
    SFTP accounts
  • Git and SSH access (20%): Assess whether Git is integrated into the hosting service and
    if SSH access is provided

7.0
6.7

🏆 Winner Bluehost: Comprehensive hosting solution with versatile features and high performance.

Bluehost and Just Host both offer a range of hosting solutions catering to various user needs. Bluehost stands out with its extensive array of features, including specialized WordPress and WooCommerce hosting, which are optimized for speed and performance. Additionally, Bluehost provides a free Content Delivery Network (CDN) and AI-powered site creation tools, enhancing user experience and site management. Just Host, on the other hand, emphasizes usability with its easy-to-navigate interface and robust support for international domain names. Both providers offer free domains for the first year and marketing tools, but Bluehost’s detailed focus on security features like daily backups and malware scanning adds an extra layer of assurance for users.

The website builder availability significantly differs between the two. Bluehost’s AI Site Creation assists users in building sites quickly, while Just Host offers a simple drag-and-drop builder. Just Host’s builder is user-friendly but lacks the same level of complexity and customization found in Bluehost’s AI-powered option. For small business owners, Bluehost’s WooCommerce hosting with advanced e-commerce features could be more enticing, whereas Just Host’s unmetered disk space and comprehensive script installs appeal to users needing robust application support. Both hosting providers have distinct strengths, making them suitable for different audiences based on specific requirements like domain policies, additional fees, and unique free services.


Free domain

Yes, for the first year

Yes, for the first year

Free SSL

Yes, for the first year

Yes

Email hosting

Available through Google Workspace

Free, unlimited with POP3/IMAP

Website builder

Yes, AI-powered

Yes, drag & drop

Staging environment

Yes

No

FTP & SFTP accounts

Yes

Yes

Git and SSH access

Yes

Yes

Free backup

Yes, for the first year

No

Money back guarantee

Yes, terms apply

Yes, terms apply
In some cases hosting providers offer different features based on various components like
a location.
As a result in rare cases the features mentioned here can differ from the ones you see on their websites.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Example hosting one and Example hosting two offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Bluehost offers professional email hosting through Google Workspace, providing solid transactional email capabilities and campaign management. Just Host includes free email hosting with unlimited accounts and POP3/IMAP support, suitable for general email services and basic transactional needs.

Price

Looks at the cost-effectiveness and value for money of each platform.
Score Components:

  • Plan value (40%): What each pricing tier offers.
  • Transparency and clarity (30%): Clearness of pricing structures.
  • Flexibility of plans (20%): Range of options to suit different budgets.
  • Hidden costs (10%): Additional expenses not included in the plan.

8.1
8.6

🏆 Winner HostGator: HostGator impresses with competitive pricing, extensive features, and high-value enterprise plans.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

The pricing plans of Bluehost and JustHost have notable differences. Bluehost offers shared hosting starting at $2.95/month with features like free domain and SSL certificates, and AI tools, whereas JustHost’s shared plans begin at $11.99/month with free domain registration but no AI tools. VPS hosting plans from Bluehost start at $18.99/month, including unmetered bandwidth, while JustHost’s VPS begins at $19.99/month with limited bandwidth. Bluehost’s dedicated hosting starts at a promotional price of $79.99/month with 5 TB bandwidth; JustHost offers similar pricing but typically with better performance hardware specifications.

Ultimate $59.99

Unlimited websites, 8 GB RAM, 240 GB SSD Storage, Unmetered Bandwidth, cPanel license included.

Value for price:9.0

N/A
Basic $10.99

1 Website, 10 GB SSD Storage, Free CDN, Free Domain 1st Year, Free SSL 1st Year, Chat Support.

Value for price:8.5

Basic Plan $14.99

1 Website, 50 GB Storage, Unmetered Bandwidth, Free SSL Certificate, 5 Email Accounts.

Value for price:7.5

Plus $14.99

Unlimited Websites, Unmetered SSD Storage, Free CDN, Free Domain 1st Year, Free SSL 1st Year, Chat Support.

Value for price:8.5

Plus Plan $20.99

Unlimited Websites, Unmetered storage, Unmetered Bandwidth, Free SSL Certificate, Unlimited Email Accounts.

Value for price:8.0

Pro $28.99

Unlimited Websites, Unmetered SSD Storage, Free CDN, Free Domain 1st Year, Free SSL 1st Year, Chat Support, Optimized for High Traffic.

Value for price:9.0

Pro Plan $35.99

Unlimited Websites, Unmetered storage, Unmetered Bandwidth, Free SSL Certificate, Free Dedicated IP, Premium SSL.

Value for price:9.0

Cloud 1 $29.99

1 Website, 10 GB SSD Storage, 2 vCPU, 100% Network Uptime, 24/7 Priority Support

Value for price:8.0

N/A
Cloud 10 $49.99

10 Websites, 125 GB SSD Storage, 20 vCPU, 100% Network Uptime, 24/7 Priority Support.

Value for price:8.5

N/A
Cloud 50 $109.99

50 Websites, 225 GB SSD Storage, 150 vCPU, 100% Network Uptime, 24/7 Priority Support.

Value for price:9.0

N/A
In some cases companies have different prices based on various components like a location.
As a result in rare cases the prices displayed here can differ from the ones you see on their websites.

Enterprise plans

For enterprises, Bluehost’s premium shared hosting plans include features like optimized performance and unmetered SSD storage, valuable for high-traffic websites. JustHost also provides substantial offerings with its Pro and Premium plans, which come with enhanced server performance and additional SSL benefits, vital for enterprise-level operations. Each provider has tailored options that cater to enterprise needs, making them both formidable contenders in this category.

Ease of setup

Evaluates the ease of setting up and migrating websites on the hosting
platform.

Score Components:

  • Site migration (25%): Assesses whether the provider offers tools for site migration,
    either automated or manual, and whether these services are free or require a fee.
  • Admin panel usability (35%): Evaluates the type of admin panel provided, such as the
    standard cPanel or a custom solution, focusing on its accessibility and user-friendliness for both
    technical and non-technical users.
  • Setup features (20%): Examines the availability and ease of use of various setup
    features, including FTP accounts, file managers, email account setup, PHPMyAdmin, and easy CDN
    configuration.
  • Help center quality (20%): Measures the quality and accessibility of the provider’s
    help center resources, including articles and tutorials.

8.6
8.2

🏆 Winner: Bluehost: A hosting provider that combines user-friendly setup tools with extensive support resources.

Bluehost uses the standard cPanel for most technical tasks and includes its proprietary AI WonderSuite tools. The guided setup and simple wizard make launching a website easier for non-technical users. The automatic installation of WordPress and easy onboarding via an AI platform further simplify the process. The cPanel interface is familiar to many users and tends to be intuitive even for beginners, offering comprehensive management features like email configurations and domain management.

Just Host also utilizes the standard cPanel, which is well-known for its user-friendly interface and comprehensive features. With its simple order form and unique control panel integration, Just Host aims to eliminate confusion. The cPanel offers 1-click script installs through SimpleScripts, making it easy to set up popular applications like WordPress, Joomla, and more. The focus on simplicity and ease of use makes it accessible for both new and experienced users.

Bluehost offers automatic migration services for WordPress sites, making transitions smoother. They provide these services free of charge in most basic plans but do have premium options for advanced migrations. On the other hand, Just Host does not offer a specific set of automated migration tools but provides support for manual migrations through its comprehensive knowledge base and support channels.


The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. Bluehost’s help center includes extensive articles, tutorials, and 24/7 expert support via chat, phone, and email. Their resources cater explicitly to WordPress users, enhancing the user experience. Just Host also offers a comprehensive knowledge base, phone support, chat support, email support, and a variety of tutorials. Both hosting providers make it easy to find and access help through multiple channels, but Bluehost’s additional emphasis on WordPress resources gives it a slight edge.

User management

Assesses the platforms’ capabilities in managing user roles, permissions, and
accessibility.

Score Components:

  • Role customization (40%): Flexibility in creating and defining user roles and
    permissions.
  • Ease of management (30%): User interface and tools for managing users.
  • Access control (20%): Effectiveness of access control measures for different user
    levels.
  • Scalability (10%): Ability to manage a growing number of users efficiently.

8.0
7.2

🏆 Winner
Bluehost:
Effective user management with clear role-based permissions.

Bluehost offers structured roles and permissions, featuring three distinct user roles: Primary Contact, Admin Contact, and Tech Contact. Each role has clearly defined responsibilities that allow users to manage accounts with varying levels of authority and access. Primary Contact roles hold the most control, including financial and high-level administrative tasks. Admin Contacts manage almost all tasks but cannot change the Primary Contact. Tech Contacts focus on technical setups and maintenance. JustHost, by comparison, utilizes the cPanel interface, which, while user-friendly, does not provide as refined role-based management. Their multi-account management is convenient but lacks the detailed user role segmentation Bluehost offers.

Bluehost’s user interface for managing user roles is straightforward and accessible from the Account Manager’s dropdown menu. It allows for intuitive navigation to add, edit, or remove user roles. The interface provides detailed options for each role’s permissions, making it easy to invite new users and assign appropriate access levels. JustHost leverages cPanel, which is known for its simplicity and ease of use. cPanel offers comprehensive functionality but doesn’t provide the specialized user role management features found in Bluehost, making it less suited for larger teams with diverse roles.

Regarding access control, Bluehost effectively manages user access by delineating specific roles, ensuring that tasks are delegated according to user capabilities. This makes it efficient for organizations to manage users and their actions within the platform. JustHost, while supporting efficient access through cPanel and providing SSH and FTP access, does not offer the same granular control over roles and permissions as Bluehost. For growing organizations needing detailed access control, Bluehost’s defined roles ensure that every user has the correct level of access without overlapping responsibilities.

Bluehost user roles table:

Role Description Access highlights
Primary Contact Main contact and decision-maker Edit account and payment info, manage and purchase products, edit domains’ WHOIS info, manage other user roles
Admin Contact Manages account settings and permissions Edit payment info, manage products and services, purchase products, edit domains’ WHOIS info
Tech Contact Focus on technical management Manage products and services, troubleshoot technical issues, edit domains’ WHOIS Admin and Tech info

JustHost user roles table:

For JustHost, detailed role-based management is not specified within the provided data, so no table is generated.

Customer support

Evaluates the quality, availability, and scope of the customer support offered by the
hosting provider.

Score Components:

  • Support communication channels (30%): Measures the variety of customer support types
    provided (live chat, chatbot, email, phone, etc.)
  • Availability (20%): Assesses the availability hours for each channel, including 24/7
    support options.
  • Technical support quality (30%): Assesses whether the provider offers comprehensive
    technical support, including hardware upgrades (e.g., HDD to SSD), software installations, and web
    server configuration changes.
  • Enterprise support (20%): Checks if there are dedicated or priority support services
    for enterprise-level customers.

7.9
7.8

🏆 Winner Bluehost: Offering extensive live chat support and multiple server management in one place.


Phone support







Live chat support







Chatbot







Email/ticket support







Enterprise support
(dedicated agent, priority support)






Bluehost provides 24/7 live chat and phone support, as well as a comprehensive knowledge base with articles and tutorials. However, it doesn’t offer email/ticket support. They have specialized support for dedicated hosting, allowing for faster resolution times for advanced user needs. Users have shared mixed reviews, citing both helpful service and occasional long wait times with upselling tactics.

JustHost also offers 24/7 support via phone and online chat and includes email support through their help center. Users can validate their identity through various methods for security. JustHost does not provide specialized enterprise support but maintains solid uptime and ease of use. Additionally, the lack of Windows-based hosting might be a limitation for some.

User feedback

Bluehost
265 reviews
3.5 out of 5 stars
Justhost
1 reviews
4 out of 5 stars

User feedback on Bluehost as a hosting provider is highly mixed. On the positive side, many users commend their affordable pricing, ease of use with WordPress integration, and the comprehensive range of features such as free domain names, SSL, and excellent customer support. However, numerous reviews criticize the service for frequent outages, technical support issues, hidden fees, and unreliable performance, which have significantly impacted users’ businesses. Additionally, complaints about complicated navigation, aggressive upselling, and a steep learning curve for first-time users are common. While some users find Bluehost reliable and cost-effective, others have had severely negative experiences, citing problems like non-functional websites, billing issues, and inadequate customer service.

JustHost is praised for its simplicity and ease of use, making it a great option for beginners wanting to learn more about hosting and cPanel. Users appreciate its intuitive interface and reliable performance with minimal outages. The introductory pricing is highly attractive, offering significant savings for long-term commitments. However, some users feel that the regular pricing after the initial period can be steep, though still competitive.

FAQ

Which platform is better suited for hosting WordPress websites?


Both Bluehost and JustHost offer specialized WordPress hosting with robust features, themes, and 1-click installs. However, Bluehost includes additional advanced features like SSD storage, a CDN, and automated daily backups, making it slightly more attractive for WordPress sites needing high performance and reliability. Therefore, while both are good options, Bluehost has a slight edge.

Are both platforms suitable for beginners?


Yes, both Bluehost and JustHost are suitable for beginners. Bluehost provides a guided setup process, automatic WordPress installation, and an AI-powered site creation tool, making it easy for new users to get started. JustHost also offers a user-friendly cPanel and SimpleScripts for easy 1-click script installs, making it accessible for novices.

Which hosting service offers better security features?


Bluehost offers a range of security measures including automated daily backups, DDoS protection, 2-Factor Authentication, and malware scanning via SiteLock. JustHost provides daily 360-degree vulnerability scanning, automatic malware removal, and a web application firewall with SiteLock. Although both offer comprehensive security features, Bluehost’s automated daily backups and 2-Factor Authentication give it an edge.

What are the major differences in pricing and value between bluehost and justhost?


Bluehost’s shared hosting starts at $2.95/month with features like free domain, SSL certificates, and AI tools, whereas JustHost’s shared plans begin at $11.99/month with free domain registration but lack AI tools. VPS and dedicated hosting are priced similarly but Bluehost generally offers better performance features such as unmetered bandwidth on VPS. Bluehost’s value is enhanced by features like SSD storage and a free CDN, making it a more cost-effective option.

Which service is more suitable for hosting a high-traffic website?


Bluehost is more suitable for hosting a high-traffic website, offering dedicated and VPS hosting with enhanced performance and resource allocation. Its infrastructure, including high-speed SSD storage and a built-in CDN, ensures better handling of high traffic. JustHost, while reliable, lacks some of the advanced speed optimization tools and scalability features that Bluehost provides.

How do the backup and recovery services compare between the two platforms?


Bluehost provides automated daily backups as part of its service, offering robust recovery options for website data. JustHost, on the other hand, features weekly backups but does not include automated daily backups. Although both provide some level of backup and recovery, Bluehost’s daily backup service is more comprehensive and reliable.

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