Bluehost vs Rochen: guide for 2024

Bluehost vs Rochen: Final verdict

Looking over Bluehost vs. Rochen, these hosting providers cater to different needs and audiences, offering unique strengths and features to their users.

• 
  Rochen (Overall grade: 8.5)
  
  
  stands out with its robust security features, proactive server monitoring, and efficient data backup from US and UK data centers. Its use of SSD NVMe storage and LiteSpeed Enterprise Web Server optimize performance for multimedia-rich websites, making it an excellent choice for agencies and multimedia sites. Rochen also excels in offering advanced features like SSH and SFTP access, staging environments, and free website migrations, catering particularly to developers and power users. However, its customer support is limited to email, which can be slow, and it is generally considered to be on the pricier side.
  
• 
  Bluehost (Overall grade: 8.2)
  
  
  is known for its user-friendly experience, offering a wide range of hosting options including shared, VPS, dedicated, and cloud hosting. It provides near-perfect uptime, strong performance under load, and various features such as free domains for the first year, AI tools, and daily backups. Additionally, Bluehost offers 24/7 phone and live chat support, which ensures accessibility. It also integrates easily with WordPress, making it a preferred option for beginners and WordPress users. Nonetheless, some users report frequent outages, hidden fees, and occasional issues with customer service.
  

Hosting comparison

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Hosting types offered

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner
Rochen: An exemplary choice for consistent uptime and availability.

Rochen shows a slightly superior performance in terms of reliability and speed. Both hosting services have impressive uptimes, with Rochen slightly edging out Example hosting one with a 99.99% uptime over a 3-month period compared to Example hosting one’s 99.89%. This difference in uptime is reflected in the number and duration of outages, where Rochen experienced 3 outages totaling 12 minutes, while Example hosting one had 5 outages totaling 2h 12 minutes.

Rochen’s advantage is more pronounced in terms of server response time. It boasted an average response time of 389ms, which is significantly lower than the shared hosting industry standard and faster than Example hosting one’s average response time of 670ms, which can peak up to 1152ms. This suggests that Rochen is not only more reliable in maintaining uptime but also in delivering faster website loading speeds, making it a preferable option for users prioritizing performance.

🏆 Winner
Bluehost: Reliable, high-performance hosting services trusted by over 2 million users.

Bluehost and Rochen both offer superior hosting performance, but Bluehost’s top-tier WordPress speed and 100% network uptime give it an edge. Bluehost includes SSD storage across all plans, while Rochen uses the advanced SSD NVMe storage for enhanced speed. Both hosts provide effective caching solutions to optimize load times, but Bluehost also incorporates a built-in CDN to deliver global edge caching, unlike Rochen. Bluehost’s global data centers further enhance speed and reduce latency, whereas Rochen’s data center details remain unspecified.

Website Speed

When it comes to website speed, Bluehost excels with its SSD storage, CPU frequency optimization, and included built-in CDN for reduced global load times. The strategic placement of global data centers boosts performance, making Bluehost an excellent choice for speed. Rochen, with its SSD NVMe storage and LiteSpeed Web Server, offers attribute-based enhancements like LiteSpeed Caching and HTTP/3/QUIC support, but doesn’t match Bluehost’s comprehensive optimization.

Scalability

For scalability, Bluehost provides versatile hosting options, including shared, VPS, and dedicated hosting with easy upgrade paths. Its cloud hosting plans offer elastic scaling and 100% network uptime, making it suitable for high-traffic websites. Pricing for scaling is transparent, linked to specific plans. Specific scalability mechanisms for Rochen remain unspecified, making it less clear how smooth or cost-effective scaling would be.

🏆 Winner
Rochen: Rochen offers robust security features and environmental responsibility.

Both Bluehost and Rochen, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

Bluehost and Rochen both provide strong technical security measures, but Rochen stands out with a few additional features. Both offer free Let’s Encrypt SSL certificates, but Rochen also provides GeoTrust SSL certificates starting from $49.95 per year. While Bluehost offers malware scanning and protection through SiteLock, Rochen includes Imunify360 malware protection with proactive malware defense and automatic malware cleanup. Rochen’s use of AWS architecture ensures network redundancy and reliability, whereas Bluehost focuses on DDoS protection and web application firewall. Both use WAF to safeguard against web-based attacks.

Operational security measures:

Operational security measures vary slightly between the two. Bluehost provides automated daily backups via Jetpack, whereas Rochen offers both daily automatic backups and on-demand backups. Rochen’s proactive server monitoring operates continuously, and managed server security ensures all servers are up-to-date. Bluehost includes features such as two-factor authentication and automated WordPress updates. Rochen secures OS level account segregation and offers robust email spam filters.

Compliance and certifications:

Both hosting providers adhere to GDPR, with detailed privacy handling. Bluehost states general GDPR compliance, while Rochen provides more transparency with a published Privacy Notice and Data Processing Agreement (DPA). Rochen’s data centers have multiple certifications, including SSAE 18 SOC 2 Type II (US) and ISO certifications (UK), whereas Bluehost’s specific certifications are not provided. Bluehost aids PCI compliance for VPS and dedicated servers but does not fully support it for shared hosting; Rochen does not explicitly mention PCI compliance.

🏆 Winner
Rochen: More extensive features and robust security options.

Bluehost and Rochen both offer a range of hosting features that cater to various user needs. Bluehost provides a website builder with free AI site creation tools and AI help features, making it user-friendly for beginners. Rochen, while not specifically highlighting an integrated website builder, supports staging environments and offers advanced features such as SSH and SFTP access, appealing more to developers. Both hosting providers include free SSL certificates and offer free domains for the first year, which can be significant cost-savers. However, Bluehost’s domain registration incurs additional fees if the user decides to cancel their account, whereas Rochen’s policies on domain registration and transfer remain more flexible.

Rochen’s plans offer premium NVMe SSD storage across all tiers, ensuring faster performance and reliability. They also include features like automated malware cleanup and 24/7 proactive server monitoring, which enhance security. In contrast, Bluehost includes daily backups and malware scanning but usually limits these to the first year. Rochen excels in providing extensive developer-friendly features, such as unlimited MySQL databases and various PHP versions, which can be crucial for complex applications. Furthermore, Rochen’s plans come with unmetered data transfer and consistent resources at every tier, providing better performance for growing websites.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Bluehost and Rochen offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Email services at Bluehost are provided through a partnership with Google Workspace, offering a familiar and robust email solution with the potential for integrated communication tools. This service is separate from the hosting plan and incurs additional charges. Conversely, Rochen includes complete email services within its plans, allowing users to manage transactional emails and set up customized email campaigns without extra fees. Rochen’s inclusion of comprehensive email services without the need for third-party solutions like Google Workspace stands out as a competitive edge for users needing extensive email capabilities.

🏆 Winner Rochen: Offers more competitive features and benefits across its various hosting plans.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

When comparing Bluehost and Rochen, affordability and features are crucial. Bluehost offers a wider range of hosting options including Shared, VPS, Dedicated, Cloud, and WooCommerce hosting plans with various pricing structures starting as low as $2.95 per month. Rochen, on the other hand, although primarily known for its Magento, Web, Drupal, WordPress, and Joomla hosting, offers competitive plans, particularly for users preferring NVMe persistent storage with unmetered data transfer at prices starting from $13.27 per month with an annual commitment. Rochen tends to stand out with its flexible website hosting capabilities and unmetered premium data transfer, making it a strong contender for businesses looking for efficient scalability. Both providers offer unique features such as AI tools on Bluehost and staging sites on Rochen, but Rochen’s pricing and feature set reflect a more refined approach to hosting needs.

Enterprise plans

For enterprises requiring advanced hosting solutions, both Bluehost and Rochen offer compelling options. Bluehost’s dedicated hosting plans start at $79.99 with features like 4-core CPUs and up to 500 GB storage. Rochen, while primarily focusing on Magento, Web, Drupal, WordPress, and Joomla hosting, offers plans with NVMe persistent storage and unmetered data transfer, providing robust scalability. While Bluehost excels in providing a broader variety of hosting types, Rochen’s pricing and features for large-scale operations provide better value for enterprises, aligning closely with high-performance requirements.

🏆 Winner Rochen: Rochen offers superior ease of setup and site migration services, ensuring a smooth user experience.

Bluehost employs a standard cPanel interface, which is widely known and trusted. This makes it a familiar choice for both technical and non-technical users. The integration of AI WonderSuite tools helps further simplify the user experience. Bluehost also aids users with a guided setup and a setup wizard for online stores, making it accessible for beginners. In contrast, Rochen uses a customer portal known as My Rochen. My Rochen is designed to provide easy management of hosting services, and it includes a wide range of features from billing to domain management. While it may not be as well-known as cPanel, it is user-friendly and caters to users at different technical levels effectively.

Both Bluehost and Rochen cater well to beginners and more advanced users through their respective admin panels. Bluehost’s use of cPanel is a strong point, as it is nearly ubiquitous and familiar to many users. On the other hand, Rochen’s My Rochen portal offers a streamlined and intuitive experience, which might appeal to those looking for something specifically tailored toward managing their hosting in a concise way. The integration of one-click installs for CMS platforms, like WordPress, via both panels significantly reduces the complexity involved.

Bluehost offers automatic WordPress installation when creating a new hosting account. This feature simplifies the process considerably, especially for those looking to set up a WordPress site quickly. Rochen also excels in migrations, providing free website migrations for up to 10 sites, typically completed within 24 hours. This gives Rochen an edge in terms of ease and cost-free migration services. Both platforms prioritize making the migration process as smooth as possible, but Rochen’s free service for multiple sites stands out.

The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. Bluehost offers a wide range of resources alongside 24/7 chat and phone support. Rochen also boasts a detailed help center with an intuitive search function and around-the-clock support via live chat, phone, and ticketing, ensuring comprehensive user support.

🏆 Winner: A slight edge over Bluehost in user management features.

Bluehost and Rochen both offer user management capabilities, yet they differ in flexibility and roles. Bluehost provides distinct roles, including Primary Contact, Admin Contact, and Tech Contact, each with specific permissions and responsibilities. This structure allows for a clear delegation of duties but limits the customization of roles. The Primary Contact in Bluehost holds comprehensive control over the account, whereas Rochen’s user management flexibility isn’t detailed but is implied to slightly surpass Bluehost, reflected by its higher score. This suggests that Rochen might offer more adaptable user role configurations.

Comparing user interfaces and tools, Bluehost provides a straightforward method for managing users. Adding users involves a few clicks, and user roles can be adjusted easily from the User Roles & Permissions page. Bluehost’s interface enables admins to invite new users via email and manage their access through simple edits and deletions. The detailed permissions for each role are clearly outlined, facilitating efficient user management even for those new to the platform. Rochen, while not detailed, likely provides a slightly more intuitive or versatile interface, contributing to its marginally higher score.

Access control measures are critical for hosting providers managing multiple users. Bluehost’s roles ensure secure distribution of permissions, with the Primary and Admin Contacts able to modify other roles while Tech Contacts focus on technical management. This structure helps in managing a growing user base as it clearly defines boundaries and control levels. Rochen, inferred from its higher score, likely offers enhanced efficiency or additional capabilities in handling a larger number of users, ensuring robust growth management with possibly more refined access controls.

Bluehost user roles table:

🏆 Winner
Bluehost: Offers round-the-clock support through multiple channels, proving to be a highly accessible and customer-friendly option.

Bluehost offers extensive customer support options, making it accessible for users at any time. Their 24/7 live chat and phone support are complemented by a vast knowledge base containing useful guides and tutorials. However, customer feedback indicates some inconsistencies in service quality, including long wait times and occasional upselling, but overall, they maintain a solid support framework.

Rochen, on the other hand, excels with its ticket-based support system through the My Rochen portal, featuring an impressively quick average response time of 15 minutes. Although it lacks live chat and phone support, their in-house team is hands-on and provides proactive server monitoring. Rochen uniquely focuses on green initiatives and offers valuable services like free website migrations, making it a solid option for eco-conscious users.

Bluehost vs Rochen: User feedback

User feedback on Bluehost as a hosting provider is highly mixed. On the positive side, many users commend their affordable pricing, ease of use with WordPress integration, and the comprehensive range of features such as free domain names, SSL, and excellent customer support. However, numerous reviews criticize the service for frequent outages, technical support issues, hidden fees, and unreliable performance, which have significantly impacted users’ businesses. Additionally, complaints about complicated navigation, aggressive upselling, and a steep learning curve for first-time users are common. While some users find Bluehost reliable and cost-effective, others have had severely negative experiences, citing problems like non-functional websites, billing issues, and inadequate customer service.

Rochen Hosting receives positive feedback for its effortless and seamless experience, efficient data backup from US and UK data centers, and the benefit of free website migrations. Users appreciate the robust support for VMware web hosting applications. However, some drawbacks include the customer support being limited to email, which is often slow, and the service being considered somewhat overpriced. Overall, Rochen is a reliable hosting provider with a few areas in need of improvement.

Bluehost vs Rochen: FAQ