Bluehost vs Web Hosting Hub: guide for 2024

Final verdict

Looking over Bluehost vs. Web Hosting Hub, it’s clear why both hosts are so popular. They have both hosted millions of
websites that run on WordPress for decades, building up a loyal customer base.

• 
  Bluehost (Overall grade: 8.2)
  
  
  offers several impressive features, but also has some limitations, such as occasional outages and issues with customer support responsiveness, along with hidden fees and upselling tactics that could deter beginners. Additionally, there is a substantial price increase from one service level to the next. Despite these drawbacks, the platform’s excellent performance and reliability, bolstered by SSD storage and a built-in CDN for global content delivery, make it a suitable option for users seeking high performance and scalability.
  
• 
  Web Hosting Hub (Overall grade: 7.5)
  
  
  offers many of the same features that Bluehost does, plus many more. If you’re looking for a web host that
  will help you build a WordPress website with an easy-to-use website builder, features robust security features
  and offers a 24/7 support team, Web Hosting Hub is the host you’ve been looking for.
  

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

Section 1:

🏆 Winner Web Hosting Hub: Leading in uptime and overall availability.

Section 2:
Bluehost demonstrates high reliability with several reviews noting near-perfect uptime. Its cloud hosting features an impressive 100% network uptime SLA, offering account credits for network downtimes. The service handles traffic well, with adequate server response times and performance metrics. While it had a slight drop in 2022, with 99.95% uptime, it consistently remains a dependable option.

Section 3:
Web Hosting Hub shines in both speed and uptime, attributed to their use of SSDs. Their hosting plans provide unlimited bandwidth and several performance tiers, ensuring smooth site operations. The free website transfer option guarantees no downtime during migration. The combination of pricing, guarantees, and performance features makes Web Hosting Hub a favorable choice for reliable hosting.

🏆 Winner Bluehost: Offers top-tier performance with a focus on speed and uptime.

When comparing the general performance of Bluehost and Web Hosting Hub, it’s clear that Bluehost leads the way. Bluehost boasts world-class speed for WordPress sites, SSD storage for faster data retrieval, and a built-in CDN to optimize images and deliver edge server caching globally. Its optimized infrastructure enhances CPU frequency, aiding faster request processing. Additionally, Bluehost offers a network of global data centers to reduce latency. Web Hosting Hub, while giving a commendable performance, features more limited I/O speeds and entry processes across its plans and utilizes standard performance technology without mentioning a dedicated CDN or scalable CPU infrastructure.

Website Speed

Bluehost commits to providing perfect uptime and has built its hosting plans with features that support this claim. Its SSD storage is faster and more reliable than traditional hard drives. The built-in CDN further enhances loading times by distributing content more effectively across various global servers. Bluehost’s infrastructure, with scalable PHP workers, supports higher traffic loads efficiently. On the other hand, Web Hosting Hub offers decent speed improvements by doubling and quadrupling performance in higher-tier plans, but it lacks the same level of advanced features and infrastructure as Bluehost.

Scalability

Bluehost offers various scalable hosting options, including shared, VPS, dedicated, and cloud hosting. This range ensures users can upgrade their plans as their needs grow, with features like unmetered bandwidth and high-performance CPUs available. The scalability in Bluehost is flexible, providing solutions for any size of website. While Web Hosting Hub also provides good scalability with instant performance boosts in its higher plans, information about elastic scaling or auto-scaling isn’t mentioned. Both hosts require plan upgrades for enhanced resources, but Bluehost offers a richer variety of choices, including dedicated servers. Cost details for scaling beyond the mentioned plans are not specified for either service.

🏆 Winner
Bluehost: Bluehost offers robust security features, including daily automated backups, DDoS protection, and 2-factor authentication.

Both Bluehost and Web Hosting Hub, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

Bluehost and Web Hosting Hub both offer free SSL certificates and support for modern PHP versions. Bluehost’s free SSL is powered by Let’s Encrypt and also offers a premium SSL option with a $10,000 warranty by Comodo. Web Hosting Hub allows third-party SSLs and is compatible with PHP 7. Bluehost features automated daily backups and malware scanning through SiteLock, whereas Web Hosting Hub provides advanced policy firewall protection and supHP encryption to run PHP scripts securely. Bluehost also includes a Web Application Firewall and 2-factor authentication, features not specified for Web Hosting Hub.

Operational security measures:

Both hosting services emphasize secure operations but vary in specific features. Bluehost offers automated WordPress updates to keep installations secure, while Web Hosting Hub provides custom cron jobs for security audits and updates. Bluehost includes DDoS protection and daily automated backups via Jetpack. Web Hosting Hub features hotlink protection, password-protected directories, and IP blocking. Both offer email security measures: Bluehost with professional spam filters and anti-phishing tools, and Web Hosting Hub with 24/7/365 U.S.-based support.

Compliance and certifications:

Bluehost complies with GDPR regulations, protecting EU residents’ data rights and privacy, but does not support PCI compliance in its shared hosting plans. VPS and dedicated server customers can reach PCI compliance with Bluehost’s guidance. Web Hosting Hub’s data security and privacy measures are robust, but specific mentions of GDPR and PCI compliance are not provided. HIPAA compliance information is not specified for either provider.

🏆 Winner
Bluehost: Ideal for a range of hosting needs with comprehensive features.

Both Bluehost and Web Hosting Hub offer versatile hosting solutions, but Bluehost shines with its broad array of services including shared, VPS, dedicated, and cloud hosting. For users seeking a user-friendly website builder, Bluehost’s free AI site creation and help tools are appealing, making it easy for users to build their websites efficiently. Additionally, Bluehost offers a free domain and SSL certificate for the first year, which provides added value for new users. The variety of plans, such as WooCommerce hosting for online stores equipped with advanced features like Jetpack Daily Backups and secure online payments, ensures that Bluehost can cater to both simple and complex hosting needs.

Web Hosting Hub, on the other hand, stands out for its affordability and performance enhancements. Offering free SSD drives that are up to 20 times faster, it ensures quick website loading times. Web Hosting Hub also provides a free website builder, BoldGrid, which is user-friendly and suitable for those who prefer drag-and-drop functionality. A significant benefit is unlimited storage and bandwidth across all plans, and unlimited email accounts, which can be appealing to users running multiple websites or those who require extensive database use. Plus, they offer a generous 90-day money-back guarantee and free website transfers, which could be crucial for users looking to switch providers without hassle.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Bluehost and Web Hosting Hub offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Bluehost provides professional email hosting through Google Workspace, allowing users to set up and manage their email seamlessly. This could be ideal for businesses looking to integrate with Google’s suite of tools. Web Hosting Hub offers unlimited email accounts and advanced email features like SPAM safe protection and the capability for email forwarding. This is beneficial for users needing flexible and secure email hosting directly through their hosting provider.

🏆 Winner [Bluehost]: Known for its versatile hosting plans, affordable pricing, and extensive features.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Although some providers offer identical plans for WooCommerce and shared hosting, we have created separate tables for each to enhance clarity.

When comparing the hosting plans of Bluehost and Web Hosting Hub, Bluehost offers a variety of hosting types including Shared, VPS, Dedicated, Cloud, and WooCommerce hosting with numerous options at competitive prices. Web Hosting Hub has simpler plan structures with three main offerings: Spark, Nitro, and Dynamo. While Web Hosting Hub’s pricing starts slightly higher than Bluehost, their plans include unlimited features early on. Bluehost’s plans come packed with multiple free offerings like AI tools, free domains, and enhanced security features for the first year, adding more value to their offerings while maintaining lower initial price points.

Enterprise plans

For enterprises, Bluehost offers Dedicated Hosting plans starting at $119.99 per month with options that cater to higher traffic and more demanding environments with enhanced security, storage, and support. On the other hand, Web Hosting Hub does not specifically categorize plans for enterprise-grade hosting but offers high-end shared hosting plans with unlimited resources that cater well to small to medium businesses. Bluehost provides a wider range of dedicated resources and features suited to larger enterprises needing robust and scalable infrastructure.

🏆 Winner: Web Hosting Hub: Offering beginner-friendly setup tools and extensive support options.

Both Bluehost and Web Hosting Hub provide user-friendly admin panels with a wide array of features. Bluehost employs a custom cPanel which integrates with their unique WonderSuite tools, enhancing usability for both technical and non-technical users. This custom cPanel includes features tailored for easy WordPress management, making it simpler for users to navigate site settings and configurations. Web Hosting Hub, on the other hand, also uses the standard cPanel but pairs it with their BoldGrid website builder. This combination offers a straightforward interface, allowing users to easily build and manage websites even with limited technical knowledge. While both providers offer intuitive admin panels, Web Hosting Hub slightly edges out due to its additional user-friendly tools integrated within the cPanel environment.

When analyzing the migration tools offered by both providers, Web Hosting Hub and Bluehost deliver effective solutions to ease the transition. Bluehost provides automatic WordPress installations and a guided setup process, making initial site setup and migration straightforward, though specific migration services might incur additional fees. Web Hosting Hub offers an automated 1-Click Installer via Softaculous, which includes support for a wide range of applications such as WordPress, Joomla!, and Drupal. Additionally, the option to pre-install WordPress or PrestaShop during the checkout process simplifies migration tasks without extra charges, rendering it a cost-effective solution for site migration.

Both hosting providers excel in their help center resources and accessibility. Bluehost’s knowledge base is extensive and includes guides, articles, and 24/7 expert support through chat, phone, and email, aiding users with various hosting-related issues. Web Hosting Hub similarly offers a comprehensive Help Center with articles, tutorials, a community Q&A, and support available via live chat and phone 24/7/365. For quick access to their vast resources, you can visit their help centers:

🏆 Winner
Bluehost: Offers structured user roles and comprehensive management features.

Bluehost exhibits greater flexibility in creating and defining user roles and permissions compared to Web Hosting Hub. It presents a tiered system of user roles such as Primary Contact, Admin Contact, and Tech Contact, each with distinct responsibilities and extensive permissions. The structured approach allows the Primary Contact to be the central figure for account control while delegating specific tasks to Admin and Tech Contacts. Web Hosting Hub, on the other hand, lacks this defined hierarchy and primarily focuses on functionalities like email management, security, FTP accounts, database management, and SSH access. While these features are beneficial, they do not offer the same granularity and user role customization as Bluehost.

Both platforms provide user-friendly interfaces for managing users, but Bluehost’s dedicated User Roles & Permissions page simplifies role management. Its process of adding administrative or technical users involves straightforward steps, making it easy to assign and modify user roles. Web Hosting Hub utilizes cPanel for managing various functionalities, which is a familiar interface for many users but lacks a dedicated user role management feature. Bluehost’s specialized tools for managing users make it more intuitive for those looking to handle multiple user permissions seamlessly.

When assessing access control measures, Bluehost stands out with its explicit role-based permissions. The platform allows for comprehensive control over who can edit account information, manage payments, and handle domain settings. This granularity makes it easier to manage a growing number of users efficiently. Web Hosting Hub provides access control through features like password-protected directories and SSH access but lacks the role-specific permissions seen in Bluehost. Hence, Bluehost is better suited for environments where detailed user management is critical.

Bluehost user roles table:

🏆 Winner
Bluehost: Offers a wider range of customer support options with 24/7 live chat and root access for advanced users.

Bluehost and Web Hosting Hub both offer 24/7 customer support, but their services differ in several ways. Bluehost provides chat and phone support for general inquiries, with designated hours for account verification, renewals, and cancellations. Technical assistance is available from 7 a.m. to midnight EST, via phone or a Help Ticket for email support. They have separate contact numbers for US and international customers. However, some users have reported issues such as slow response times and communication difficulties, often attributed to outsourcing.

On the other hand, Web Hosting Hub also offers round-the-clock support via live chat, phone, and tickets, with a notable emphasis on providing comprehensive tech support across all plans. On higher-tier plans, Web Hosting Hub offers advanced technical support, assisting with significant hosting changes like server configurations and software installations. While Web Hosting Hub generally receives positive feedback, some complaints highlight longer wait times for resolving complex issues, a challenge common in the hosting industry.

User feedback

User feedback on Bluehost as a hosting provider is highly mixed. On the positive side, many users commend their affordable pricing, ease of use with WordPress integration, and the comprehensive range of features such as free domain names, SSL, and excellent customer support. However, numerous reviews criticize the service for frequent outages, technical support issues, hidden fees, and unreliable performance, which have significantly impacted users’ businesses. Additionally, complaints about complicated navigation, aggressive upselling, and a steep learning curve for first-time users are common. While some users find Bluehost reliable and cost-effective, others have had severely negative experiences, citing problems like non-functional websites, billing issues, and inadequate customer service.

Users consistently praise the hosting provider for its easy-to-use interface, robust hosting tools, and extensive features, making it particularly suitable for WordPress implementation. Customer support is often highlighted as responsive and helpful, contributing to an overall positive experience. However, some criticisms include occasional connectivity issues, a somewhat technical and overwhelming interface, and slightly higher costs for certain services like SSL for shared hosting. Despite these minor drawbacks, many users find the service affordable and reliable, offering good value for their needs.

FAQ