Cloudways vs OVH Cloud: guide for 2024

Cloudways vs OVH Cloud: Final verdict

Final verdict

Looking over Cloudways vs. OVH, Cloudways excels in performance and usability, while OVH offers affordability and extensive compliance certifications.

• 
  Cloudways (Overall grade: 8.5)
  
  
  is known for its consistent uptime, speed, and user-friendly management interface. Ideal for WordPress and Ecommerce sites, Cloudways provides advantageous features like built-in caching and vertical scaling, which enhance performance significantly. Its global data center presence and SSD hosting ensure fast load times across multiple regions. The robust customer support, including free migration services, adds extra value. However, it lacks specific VPS and dedicated hosting options, and some advanced security certifications which might be essential for enterprise-level clients.
  
• 
  OVH (Overall grade: 8.2)
  
  
  stands out for its extensive array of hosting types, from shared to dedicated servers, making it versatile for various needs, especially high-traffic websites. OVHcloud’s hosting plans are highly affordable, with substantial disk space and integrated SSL and CDN options. It offers strong compliance that includes GDPR, PCI DSS, and HIPAA, which is critical for businesses with stringent regulatory requirements. Nonetheless, while OVHcloud has improved its uptime, it has faced inconsistencies in the past. Additionally, its customer service is often critiqued for slower response times and overall support quality.
  

	Overall grade:8.5	Overall grade:8.2
Uptime and Availability	9.5	8.2
Hosting Performance	8.8	7.5
Hosting Security	8.0	9.3
Price	8.6	8.7
Hosting Features	6.9	6.6
Ease Of Setup	9.0	8.7
User Management	8.2	8.9
Customer Support	9.2	7.6
User feedback	4.7/5	3.3/5

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Shared hosting
Cloud hosting
WordPress hosting
Ecommerce hosting
VPS hosting
Dedicated hosting

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

9.5

8.2

Cloudways demonstrated near-perfect uptime performance over the past three years, achieving 100% uptime in 2020 and 2021 and maintaining a high standard with 99.99% in 2022. This consistency is backed by its solid infrastructure and proactive monitoring through a system status page. Cloudways also guarantees a 99.99% uptime, making it a reliable choice for hosting needs.

Comparatively, OVHcloud has faced challenges with uptime, falling below industry standards at times. Although there have been improvements, with a later uptime of 99.962%, it still lags behind Cloudways’ track record. OVHcloud’s global infrastructure aids in high availability, but previous inconsistencies in uptime performance are a concern for potential users seeking reliability.

While OVHcloud offers a vast global presence and high availability options, Cloudways takes the lead with superior uptime and performance metrics. Cloudways’ focus on managed cloud hosting, user-friendly interface, and strong performance optimization features make it a preferable option for businesses and developers alike.

8.8

7.5

Both Cloudways and OVHcloud offer robust hosting services, but Cloudways has the edge in terms of performance and additional features. Cloudways employs SSD hosting, reducing page load times significantly. It integrates advanced caching solutions like Memcached, Varnish, Nginx, and Redis. The optimized stack, including NGINX, Apache, MySQL/MariaDB, and PHP-FPM, ensures high-performance for websites with heavy traffic. Cloudways also offers Cloudflare Enterprise for top-notch CDN services. OVHcloud, meanwhile, provides high-performance resources such as multiple vCores and extensive RAM, with a basic CDN and free SSL, but it lacks the depth of integrated caching and optimized stacks that Cloudways offers. Cloudways has data centers in over five continents, providing a global reach that exceeds the standard offering.

Website Speed

Cloudways leads in website speed with SSD drives that are three times faster than traditional HDDs. The built-in advanced cache layers enable lightning-fast response times. PHP 8.2 and free updates keep the servers performing at peak levels. Auto-healing servers ensure uninterrupted performance. OVHcloud, while offering high-performance resources and substantial disk space, doesn’t match the comprehensive caching solutions and optimized stacks of Cloudways. These features play a critical role in reducing latency and enhancing speed, making Cloudways the superior choice for website speed.

Scalability

Cloudways offers vertical scaling, allowing users to increase server resources like RAM, CPU, and storage with ease. This elastic scaling capability ensures high availability and performance without significant costs. The 1-Click actions facilitate easy scaling operations. OVHcloud provides scalable resources with various vCore and RAM options, but it’s unclear if the scaling occurs automatically or requires an upgrade plan. Each provider supports differing levels of scalability, yet Cloudways provides a more intuitive and flexible approach, making it simpler and more cost-effective to manage growing websites.

8.0

9.3

Both Cloudways and OVHcloud, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

Cloudways offers robust security with features like free 1-click SSL certificates, multiple PHP versions, dedicated firewalls, automated protection with Fail2ban, and vulnerability scanning through Patchstack. It also includes advanced caching mechanisms and SSH/SFTP access for secure file management. OVHcloud, on the other hand, provides Let’s Encrypt SSL and additional options like Sectigo SSL certificates. OVHcloud features anti-DDoS protection by default and has comprehensive backup and restore functionalities. In terms of PHP version support, OVHcloud does not specify details, whereas Cloudways supports from PHP 5.6 to the latest PHP 8.2.

Operational security measures:

Cloudways ensures server security through automated protection like bot protection powered by MalCare, auto-healing servers, and application isolation. It also provides two-factor authentication and IP whitelisting for enhanced login security. OVHcloud includes firewall protection by default and offers detailed statistics and logs. It also supports task automation through its control panel and provides multi-site management features. While Cloudways focuses on automated protection and application-specific isolation, OVHcloud emphasizes comprehensive management and monitoring facilities.

Compliance and certifications:

Cloudways leverages PCI-DSS compliant hardware from its cloud infrastructure providers, although it is not PCI-DSS compliant itself. It likely aligns with GDPR requirements but doesn’t specifically detail other certifications. OVHcloud, however, has a broad range of certifications such as GDPR, PCI DSS, ISO 27001/27017/27018, HIPAA, and more, ensuring compliance with numerous regulatory frameworks globally. This extensive list of certifications makes OVHcloud a highly reliable choice for compliance-focused hosting needs.

SSL certificate	Free 1-Click SSL	Let’s Encrypt, Sectigo DV/EV
Additional security features	Advanced caching, Fail2ban, bot protection, auto-healing servers, dedicated and platform-level firewalls	Anti-DDoS protection, firewall, backup and restore, task automation, API access, statistics and logs
PHP versions	v5.6 to v8.2	Not specified
GDPR compliance	Likely	Yes
HIPAA compliance	Not specified	Yes
PCI compliance	Not fully specified	Yes

6.9

6.6

Cloudways and OVHcloud offer feature-rich hosting solutions that cater to different user needs. Cloudways is notable for its high-performance infrastructure, including SSD hosting, built-in caches, and an optimized stack. This provider ensures smooth operation and speed, essential for eCommerce sites like WooCommerce. The ease of use, featuring 1-click actions and team collaboration tools, makes Cloudways a convenient choice for developers. Unique features like the Breeze Plugin for WordPress, Cloudflare Enterprise, and SSH/SFTP access enhance its appeal. OVHcloud, on the other hand, offers managed hosting where they handle the infrastructure and security patches for you. The OVHcloud Control Panel allows easy configuration of services, while unlimited monthly traffic makes it suitable for high-traffic sites. Its task automation and statistics dashboards are practical for tech-savvy users. However, distinct features like Anti-DDoS protection and a comprehensive backup service with various restore points offer significant security benefits.

Both providers cater to unique user bases. Cloudways’ user-friendly approach with no contract, pay-as-you-go plans, and automatic backups appeals to small businesses and startups. OVHcloud shines with its detailed statistics, anti-DDoS protection, and 1-click CMS installation, making it a strong contender for larger businesses or those less experienced in server management. A notable distinction is Cloudways’ inclusion of free migration services, which can significantly ease the transition for users switching to their platform. On the flip side, OVHcloud’s hosting plans, like the Performance Web Hosting, offer extensive email services, making it versatile for enterprise needs. Their multi-site management and OVHcloud API are unique selling points for users looking to manage multiple websites seamlessly.

Free domain	No	No
Free SSL	Yes	Yes
Email hosting	Yes (Add-on)	Yes
Website builder	No	1-click CMS
Staging environment	Yes	No
FTP & SFTP account	Yes	Yes
Git and SSH access	Yes	Yes (Professional plans)
Free backup	Yes	Yes
Money back guarantee	No	No

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Cloudways and OVHcloud offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Email services at Cloudways offers Rackspace Email Add-on and Elastic Email, addressing both basic and advanced email needs. It supports transactional emails, an essential feature for eCommerce. OVHcloud provides comprehensive email hosting within its various plans, from Personal Web Hosting to Performance Web Hosting, which includes up to 1000 emails. This makes OVHcloud a better option for users needing extensive email capabilities. Both providers lack direct integration with third-party services like Google Workspace, but OVHcloud’s in-built email hosting options provide robust alternatives.

8.6

8.7

🏆 Winner
OVHcloud: With strong shared hosting options and additional features like free domain names and SSL certificates, OVHcloud offers excellent value for a variety of hosting needs.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

Cloudways presents a range of options mainly suited for WordPress and e-commerce hosting, with scalability and different cloud infrastructure choices, whereas OVHcloud shines with its affordable shared hosting plans that come with free domain names, significant disk space, and additional features like SSL certificates and one-click CMS installations. Cloudways offers flexible, high-end plans with features like multi-core processors and extensive bandwidth, ideal for resource-intensive applications, but the simpler, budget-friendly plans from OVHcloud, such as the Performance Web Hosting for $13.19, provide a strong set of features at a more accessible price point.

DO1GB $11 1 GB RAM, 1 Core Processor, 25 GB Storage, 1 TB Bandwidth, 24/7 support, No free domain, Best for small-scale sites. Value for price:8.6	Starter Web Hosting $1.04 1 GB disk space, WordPress installed, 2 email addresses, 1 free domain name included for one year, entry-level support. Value for price:8.0
DO2GB $24 2 GB RAM, 1 Core Processor, 50 GB Storage, 2 TB Bandwidth, 24/7 support, No free domain, Ideal for blogs and small businesses. Value for price:8.6	Personal Web Hosting $4.39 100 GB disk space, WordPress installed, 10 email addresses, 1 free domain name included for one year, Unlimited FTP access. Value for price:8.7
DO4GB $46 4 GB RAM, 2 Core Processor, 80 GB Storage, 4 TB Bandwidth, 24/7 support, No free domain, Suitable for growing websites. Value for price:8.6	Professional Web Hosting $7.69 250 GB disk space, WordPress installed, 100 email addresses, 1 free domain name included for one year, Unlimited SSH access. Value for price:8.8
DO8GB $88 8 GB RAM, 4 Core Processor, 160 GB Storage, 5 TB Bandwidth, 24/7 support, No free domain, Recommended for high-traffic sites. Value for price:8.6	Performance Web Hosting $13.19 500 GB disk space, WordPress installed, Up to 1000 email addresses, 1 free domain name included for one year, Unlimited SSH access, CDN Basic. Value for price:9.0
DO16GB $149 16 GB RAM, 8 Core Processor, 320 GB Storage, 6 TB Bandwidth, 24/7 support, No free domain, Optimized for large-scale operations. Value for price:8.6	N/A
DO32GB $240 32 GB RAM, 8 Core Processor, 640 GB Storage, 7 TB Bandwidth, 24/7 support, No free domain, For extensive applications. Value for price:8.6	N/A
DO48GB $342 48 GB RAM, 12 Core Processor, 960 GB Storage, 8 TB Bandwidth, 24/7 support, No free domain, High-end enterprise requirements. Value for price:8.6	N/A
DO64GB $421 64 GB RAM, 16 Core Processor, 1280 GB Storage, 9 TB Bandwidth, 24/7 support, No free domain, Enterprise-level hosting. Value for price:8.6	N/A
DO92GB $566 92 GB RAM, 20 Core Processor, 1920 GB Storage, 10 TB Bandwidth, 24/7 support, No free domain, For resource-intensive sites. Value for price:8.6	N/A
DO128GB $729 128 GB RAM, 24 Core Processor, 2560 GB Storage, 11 TB Bandwidth, 24/7 support, No free domain, Extreme hosting needs. Value for price:8.6	N/A
DO192GB $1056 192 GB RAM, 32 Core Processor, 3840 GB Storage, 12 TB Bandwidth, 24/7 support, No free domain, Ultimate performance. Value for price:8.6	N/A

N/A	Starter Web Hosting $1.04 1 GB disk space, WordPress installed, 2 email addresses, 1 free domain name included for one year, entry-level support. Value for price:8.0
N/A	Personal Web Hosting $4.39 100 GB disk space, 10 email addresses, Unlimited FTP access, 1 free domain name included for one year, 1-click CMS. Value for price:8.7
N/A	Professional Web Hosting $7.69 250 GB disk space, 100 email addresses, Unlimited SSH access, 1 free domain name included for one year, 1-click CMS. Value for price:8.8
N/A	Performance Web Hosting $13.19 500 GB disk space, Up to 1000 email addresses, Unlimited SSH access, High-performance resources, 1 free domain name included for one year, CDN Basic. Value for price:9.0

N/A	Starter Web Hosting $1.04 1 GB disk space, WordPress installed, 2 email addresses, 1 free domain name included for one year, entry-level support. Value for price:8.0
AWS Small $38.56 2 GB RAM, 2 Core Processor, 20 GB Storage, 2 GB Bandwidth, Premium 24/7 support, Ideal for small apps. Value for price:8.6	Personal Web Hosting $4.39 100 GB disk space, WordPress installed, 10 email addresses, 1 free domain name included for one year, Unlimited FTP access. Value for price:8.7
AWS Medium $91.84 4 GB RAM, 2 Core Processor, 20 GB Storage, 2 GB Bandwidth Cloudways vs OVH Cloud: Ease of setup Evaluates the ease of setting up and migrating websites on the hosting platform. Score Components: Site migration (25%): Assesses whether the provider offers tools for site migration, either automated or manual, and whether these services are free or require a fee. Admin panel usability (35%): Evaluates the type of admin panel provided, such as the standard cPanel or a custom solution, focusing on its accessibility and user-friendliness for both technical and non-technical users. Setup features (20%): Examines the availability and ease of use of various setup features, including FTP accounts, file managers, email account setup, PHPMyAdmin, and easy CDN configuration. Help center quality (20%): Measures the quality and accessibility of the provider’s help center resources, including articles and tutorials. 9.0 8.7 🏆 Winner Cloudways: Cloudways excels in user-friendliness and offers a range of intuitive tools for hassle-free website management. Cloudways offers an intuitive control panel that simplifies server and application management. This user-friendly interface makes it easy for both technical and non-technical users to perform various operations. With 1-click actions for backups, restoring, and cloning, users can manage their websites effectively without needing advanced technical knowledge. Pre-installed Git, SSH, and SFTP access further streamline the deployment and update processes, making it a versatile platform for different types of applications. Cloudways on the other hand, offers a dual interface that combines a custom dashboard with full cPanel access, catering to both beginners and technically advanced users. The platform includes a comprehensive help center filled with a wide variety of guides and tutorials, aimed at assisting users in managing and optimizing their websites effectively. Both Cloudways and OVHcloud offer migration services for websites, but their approaches and costs differ. Cloudways provides free automated migrations for WordPress sites specifically within the first 30 days after purchasing a new shared hosting plan. For non-WordPress sites, however, Cloudways charges $149 for migration services, although users have the option to undertake manual migrations, which demand considerable technical expertise. On the other hand, OVHcloud offers both automated and manual migration options for WordPress and non-WordPress or custom sites alike. Their paid migration service is considerably more affordable at approximately $30. Cloudways help center OVHcloud help center The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. Cloudways offers a wide range of resources alongside 24/7 chat and phone support. OVHcloud also boasts a detailed help center with an intuitive search function and around-the-clock support via live chat, phone, and ticketing, ensuring comprehensive user support. User management Assesses the platforms’ capabilities in managing user roles, permissions, and accessibility. Score Components: Role customization (40%): Flexibility in creating and defining user roles and permissions. Ease of management (30%): User interface and tools for managing users. Access control (20%): Effectiveness of access control measures for different user levels. Scalability (10%): Ability to manage a growing number of users efficiently. 8.2 8.9 🏆 Winner OVHcloud: Offers comprehensive access management for cloud infrastructure. Cloudways and OVHcloud both provide user management features that cater to various business needs, but they have different approaches. Cloudways focuses on managing user roles through the WordPress Admin Panel, where specific responsibilities can be delegated, and access can be restricted based on user needs. In contrast, OVHcloud allows for full access and rights management through OpenStack users, defining scopes of action for different roles and maintaining security control. OVHcloud’s system seems more tailored to managing cloud infrastructure, while Cloudways is more suited to website management via WordPress. Cloudways uses the WordPress Admin Panel for user management. This setup allows for straightforward navigation where users can easily access, add, edit, delete, and modify roles using the intuitive WordPress interface. On the other hand, OVHcloud allows users to generate configuration files via the OVHcloud Control Panel, and users can define their roles using the OpenStack API. Although the OVHcloud interface might require a steeper learning curve due to OpenStack’s complexity, the capability to create multiple and layered accesses offers higher versatility. Cloudways makes access control relatively simple by allowing administrators to change user roles and assign permissions using the WordPress Admin Panel. This method is efficient for managing website teams and their respective roles. OVHcloud, by allowing unlimited OpenStack users and providing detailed control over each user’s access, is better suited for handling larger and more complex infrastructures. The option to efficiently disable any access when needed enhances security and makes managing a growing number of users seamless. OVHcloud User Roles Table: Role Description Access highlights Administrator Full administrative rights Can manage all aspects of cloud infrastructure Network Operator Oversees network operations Manages network configurations and monitoring Infrastructure Supervisor Supervises cloud infrastructure Oversees and maintains cloud infrastructure integrity ObjectStore Operator Manages object storage operations Handles object storage configurations and data management Customer support Evaluates the quality, availability, and scope of the customer support offered by the hosting provider. Score Components: Support communication channels (30%): Measures the variety of customer support types provided (live chat, chatbot, email, phone, etc.) Availability (20%): Assesses the availability hours for each channel, including 24/7 support options. Technical support quality (30%): Assesses whether the provider offers comprehensive technical support, including hardware upgrades (e.g., HDD to SSD), software installations, and web server configuration changes. Enterprise support (20%): Checks if there are dedicated or priority support services for enterprise-level customers. 9.2 7.6 🏆 Winner Cloudways: Offering 24/7 customer service with multiple contact methods and faster response times for higher support tiers. Phone support Live chat support Chatbot Email/ticket support Enterprise support (dedicated agent, priority support) Cloudways provides extensive customer service options, including round-the-clock email, live chat, and a comprehensive online FAQ. Premium support levels are accompanied by features such as phone support, a private Slack channel, proactive monitoring, and customization support. The response times vary from 12 hours to as quick as 10 minutes for critical tickets, ensuring that customer queries are addressed promptly based on their service tier. OVHcloud provides a range of support levels catering to different needs. Standard support is limited to working hours, while higher tiers like Business and Enterprise offer 24/7 support and faster response times. Their contact options include email, a community forum, and soon-to-be-available live chat. Premium and Business support offer more rapid responses and access to technical support, but these come at higher costs. Cloudways vs OVH Cloud: User feedback Cloudways 792 reviews 4.7 out of 5 stars OVH Cloud 68 reviews 3.3 out of 5 stars Cloudways consistently receives high praise for its ease of use, robust performance, and excellent customer support. Many reviewers highlight the platform’s intuitive interface, effective server management features, and the ability to choose from top-tier cloud providers like AWS and DigitalOcean. Users appreciate the scalable hosting options and reliable customer service, which often includes quick response times and helpful assistance. However, some customers note areas for improvement, such as the absence of email hosting, limitations on server vendor choices, and discrepancies in pricing transparency. Overall, Cloudways is deemed a solid hosting provider, especially valued for its managed hosting features and performance enhancement capabilities. User feedback for this hosting provider reveals a stark contrast in experiences. On one hand, users appreciate the competitive pricing, diverse range of services, multiple datacenter locations, and solid server performance when issues do not arise, reflecting a favorable cost-benefit ratio. On the other hand, many users criticize the provider’s customer service, highlighting slow response times, inadequate technical support, and unresolved billing discrepancies, with some experiencing significant delays and lack of assistance in critical situations. Overall, while the hosting services can be robust and reliable, the customer support and service delivery times need considerable improvement. Cloudways vs OVH Cloud: FAQ Which platform is better suited for hosting WordPress websites? Cloudways is better suited for hosting WordPress websites due to its specialized features like 1-click cloning and staging URLs. It offers excellent performance optimization features such as built-in caching and vertical scaling, enhancing the performance of WordPress sites. However, OVH also supports WordPress hosting but lacks some of the user-friendly management tools that Cloudways provides. Which hosting service offers better security features? Cloudways offers robust security features including free 1-click SSL certificates, multiple PHP versions, dedicated firewalls, automated protection with Fail2ban, and advanced caching mechanisms. OVHcloud provides strong security features like Let’s Encrypt SSL, anti-DDoS protection, Sectigo SSL certificates, and comprehensive backup and restore functionalities. While both platforms have strong security measures, OVHcloud has a slight edge with its in-depth security protocols and additional SSL options. What are the major differences in pricing and value between cloudways and ovh? Cloudways’ WordPress hosting plans start at $11 per month with incremental increases based on resources, offering features like free backups, SSL, and 24/7 support. OVHcloud’s plans are more economical, starting at $1.04 per month, and include features like free domains, substantial disk space, and numerous email addresses. While Cloudways provides premium performance and features, OVHcloud offers better value at lower prices, making it more suitable for budget-conscious users. Which platform offers better customer support? Cloudways provides extensive customer service options, including 24/7 email, live chat, and premium support levels with additional features like phone support and a private Slack channel. OVHcloud offers standard support levels with working hour limitations for lower tiers and 24/7 support for higher tier plans, albeit at an additional cost. Overall, Cloudways offers more comprehensive and accessible customer support options compared to OVHcloud. Which hosting service offers more scalability options for growing websites? Cloudways offers intuitive vertical scaling options that allow users to increase server resources like RAM, CPU, and storage effortlessly via 1-click actions, ensuring both high availability and performance. OVHcloud also provides scalable resources with various vCore and RAM options, but it’s less clear whether the scaling is as automated or requires an upgrade plan. Cloudways provides a more flexible and easier approach to managing scalability needs, making it more suitable for growing websites. How do the providers handle email hosting and what features are included? Cloudways offers email hosting through Rackspace Email Add-on and Elastic Email, supporting transactional emails which are essential for eCommerce sites. OVHcloud includes comprehensive email hosting within its plans, offering up to 1000 emails with various packages. While both providers lack direct integration with third-party services like Google Workspace, OVHcloud’s built-in email hosting options provide a more robust alternative, making it a better choice for users needing extensive email capabilities. The making of this blog We followed a clear, step-by-step process to write and research this article. 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