Contabo vs Deluxe Hosting: guide for 2024

Contabo vs Deluxe Hosting: Final verdict


Looking over Contabo vs. Deluxe Hosting, both offer unique strengths catering to different hosting needs, but they stand out in particular areas.


  • Contabo (Overall grade: 7.6)

    excels in delivering high performance with its AMD EPYC processors and extensive global data centers, ensuring reliable uptime and speedy access. This service is particularly suited for high-traffic and multimedia websites, providing scalability and advanced security features such as DDoS protection and customizable PHP versions. While it offers powerful VPS and dedicated hosting options, it lacks shared, WordPress, and eCommerce hosting. Despite the slow and occasionally unresponsive customer support and an interface needing modern improvements, Contabo presents a compelling choice for tech-savvy users and businesses needing robust and cost-effective hosting options.

  • Deluxe Hosting (Overall grade: 7.4)

    shines in simplicity and user-friendly features, especially for small to medium businesses. The service is built around shared, WordPress, and eCommerce hosting, with straightforward installation processes and practical tools like a 1-click installer for various CMSs. While it offers solid uptime and reliable performance, Deluxe Hosting’s main drawbacks include higher pricing and mixed reviews on customer support responsiveness. The use of cPanel makes it particularly accessible for those less technically inclined. Thus, Deluxe Hosting is a good fit for users seeking hassle-free setup and management, particularly for WordPress and eCommerce websites.

Overall grade:7.6

Overall grade:7.4

Uptime and Availability 9.4 7.8
Hosting Performance 8.2 7.6
Hosting Security 8.7 7.6
Price 8.3 7.8
Hosting Features 6.6 6.1
Ease Of Setup 7.4 7.5
User Management 5.0 8.0
Customer Support 7.1 6.8
User feedback 3.3/5 0/5

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Shared hosting
Cloud hosting
WordPress hosting
Ecommerce hosting
VPS hosting
Dedicated hosting

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

WordPress
Deluxe Hosting: Provides 1-click installer for WordPress, making setup and management easier.

Ecommerce
Deluxe Hosting: Offers comprehensive eCommerce solutions, including mobile adaptive storefront and secure payments.

Agencies
Tie: Both offer domain management and various customization options.

High-traffic websites
Contabo: High traffic allowance and scalable resources for handling large amounts of data and visitors.

Multimedia websites
Contabo: Provides options for GPU servers and high-performance storage for handling multimedia content.

Detailed comparison

Uptime and availability

Evaluates the average uptime statistics, uptime guarantee and overall availability of the hosting
provider

Score Components:

  • Uptime percentage (30%): evaluates the uptime statistics in given period of time
  • Uptime guarantee (20%): Assesses if the platform offers an uptime guarantee and
    whether the actual uptime matches the promised guarantee.
  • General performance (25%): Evaluates how fast is the average response time and overall
    it’s stability.
  • Responsiveness (10%): Adaptability to different devices and screen sizes.
  • Availability (25%): Reflects the total downtime and number of outages.

9.4
7.8

Winner Contabo: A top-tier hosting provider offering unmatched uptime and performance.

Contabo offers a remarkable 99.996% uptime guarantee, ensuring your site experiences minimal downtime. Equipped with AMD EPYC 7282 processors and SSD or Gen 4 PCIe NVMe SSD storage, the performance is outstanding. Their global data centers, monitored 24/7, bolster reliability and enhance access speeds.

On the other side, Deluxe Hosting provides a 99.99% uptime guarantee, which is good but slightly less impressive than Contabo. The storage options and customer service are solid, but some customer reviews suggest inconsistent support. Deluxe Hosting offers numerous features, but Contabo’s comprehensive performance and higher reliability make it the superior choice in this comparison.

Which one has better hosting performance?

Evaluates the platforms hosting speed and performance tools
Score Components:

  • Hosting speed (30%): This includes SSD quality, Load times, PageSpeed score ranges,
    additional information on website speed, built-in plugins for performance enhancement, available caching
    methods, and CPU/RAM options
  • CDN (20%): Considers whether CDN is available or not, whether it’s free or paid, and
    the quality of the CDN service
  • Available data centers (30%): Evaluates the number of data centers and their locations
    globally.
  • Scalibility (20%): Looks at whether elastic scaling is available, the process required
    to scale (manual upgrade vs. automatic scaling), the presence of dedicated servers, and the costs
    associated with scaling.

8.2
7.6

🏆 Winner
Contabo:
For users who prioritize speed and advanced technological infrastructure, Sitrground is more suitable for high-demand websites that require reliable and fast global access.

Contabo and Example hosting one both offer SSD storage and free CDN integration to enhance hosting performance and speed. Contabo, however, showcases faster load times with a heavyweight theme clocked at 1.69 seconds, compared to Example hosting one’s 4.85 seconds. Contabo operates 11 global data centers, which surpasses Example hosting one’s six, potentially offering better local loading speeds and content delivery. Moreover, Contabo’s technology is more up-to-date, which may contribute to its superior performance.

Website Speed

Contabo excels in website speed with an LCP time of 872ms, significantly outperforming Example hosting one’s 1.8 seconds. Although both fall within the acceptable range of LCP (up to 2.5 seconds is considered good), Contabo’s website speed is notably better, indicating a more efficient user experience.

Scalability

Both hosting providers offer scalability options tailored to varying needs; however, Contabo provides a more customized approach with its custom cloud plans where resources can be configured to user requirements. Example hosting one also offers a variety of hosting types, including shared and dedicated servers, with tiered pricing to accommodate different user levels.

Which one has better security features?

Reflects the platforms security measures, data privacy, backups and adherence to legal
and regulatory requirements

Score Components:

  • Technical security measures (40%): This includes encryption, firewalls, DDoS
    protection, secure configurations, server monitoring, access control and availability of security addons
    (e.g Sitelock security).
  • Operational security measures (30%): Encompasses data privacy, backups and data
    redundancy.
  • Compliance and certifications (20%): Adherence to legal and regulatory requirements
    (e.g., GDPR, HIPAA) and possession of certifications (e.g., ISO 27001, SOC 2).
  • Business and reliability (10%): Factors in the provider’s reputation, uptime
    guarantees, and customer support.

8.7
7.6

🏆 Winner Contabo: Robust security features and advanced monitoring capabilities ensure a secure hosting environment.

Technical security measures:

Contabo offers always-on DDoS protection using proprietary software that recognizes and mitigates 99% of attack patterns, ensuring the server stays active. It also includes Imunify AV for malware scanning on cPanel servers, with the option to upgrade for enhanced security. In contrast, Deluxe Hosting partners with SiteLock for malware scanning and removal, and provides advanced anti-spam filters for email security. Contabo supports PHP version customization, allowing users to apply the latest security patches, whereas Deluxe Hosting’s specific PHP version capabilities are not provided. Both providers offer SSL certificates, though Deluxe Hosting has two paid options, while Contabo includes SSL within its integrated security features.

Operational security measures:

Contabo employs strict data center security with 24/7 CCTV surveillance, magnetic card-controlled access, role-based access controls, and routine physical security reviews. It also enforces two-factor authentication for customer accounts. Deluxe Hosting offers 24/7 support for security setup, focusing on email security with spam and phishing protection. Contabo provides FTP backup and object storage options, allowing customers to execute comprehensive backup strategies. Deluxe Hosting does not specify backup options beyond email backup mentioned under their anti-spam service.

Compliance and certifications:

Contabo is fully GDPR compliant, following stringent procedures and extensive security training. It also suggests adherence to industry standards likely supporting PCI compliance. Deluxe Hosting, too, is GDPR compliant, with thorough data processing audits and measures. Information regarding HIPAA compliance is not specified for either provider.


SSL certificate

Included

$49.99/yr, $99.99/yr

Additional security features

DDoS, Imunify AV, 2FA

SiteLock, Anti-Spam

PHP versions

Customizable

Not specified

GDPR compliance

Yes

Yes

HIPAA compliance

Not specified

Not specified

PCI compliance

Suggestive adherence

Not specified

Hosting features

Looks at the features offered by hosting platforms
Score Components:

  • Domains (20%): Assesses the availability of a free domain, domain purchase options, and
    pricing
  • Email (15%): Considers if the provider offers full email hosting, or is reselling
    third-party service, and if the email is only transactional or not
  • Website builder (15%): Checks if website builder is available, and it’s user
    friendliness and overall the level of customization allowed.
  • Staging environment (20%): Determines if a staging environment is available, allowing
    for testing changes before going live.
  • FTP & SFTP accounts (10%): Evaluates if and how easily users can access FTP and
    SFTP accounts
  • Git and SSH access (20%): Assess whether Git is integrated into the hosting service and
    if SSH access is provided

6.6
6.1

🏆 Winner Contabo: Offers superior flexibility, performance, and security features suitable for a range of users.

Contabo and Deluxe Hosting both cater to varied hosting needs, but they differ significantly in their approach and offerings. Contabo stands out with its high-performance infrastructure, including AMD EPYC processors and multiple data centers that ensure reliable uptime. Its extensive control panel features, such as server control, DNS management, and advanced security measures, make it a robust option for businesses needing customization and control. Free DDoS protection and multiple OS options add more value. Conversely, Deluxe Hosting offers more straightforward plans tailored for small to medium businesses, with generous bandwidth and easy WordPress installations. Deluxe Hosting provides a basic yet efficient setup including auto redundancy and SEO features, making it accessible to those without extensive technical knowledge.

In terms of unique benefits, Contabo’s customer support includes self-managed options bolstered by numerous tutorials, whereas Deluxe Hosting provides more accessible customer support channels like online chat and phone support during business hours. Contabo allows advanced customization through API access and custom image deployments, catering to developers and larger enterprises. Deluxe Hosting, however, simplifies the experience with a 1-click installer for popular CMSs like Joomla and Drupal, making it user-friendly for beginners. While both offer email hosting services, Contabo includes more versatile email administration options, making it suitable for users needing comprehensive email management.

Free domain No No
Free SSL No No
Email hosting Yes Yes
Website builder No No
Staging environment Yes No
FTP & SFTP accounts Yes No
Git and SSH access Yes No
Free backup Yes Yes
Money back guarantee No No
In some cases hosting providers offer different features based on various components like a location. As a result in rare cases the features mentioned here can differ from the ones you see on their websites.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Contabo and Deluxe Hosting offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Email services at both providers include email hosting, but Contabo offers more comprehensive administration tools, like creating and securing accounts. While Deluxe Hosting provides personalized email addresses, it’s less detailed about transaction capabilities and limits. Neither provider mentions reselling third-party services, indicating that both focus more on offering direct email hosting services.

Price

Looks at the cost-effectiveness and value for money of each platform.
Score Components:

  • Plan value (40%): What each pricing tier offers.
  • Transparency and clarity (30%): Clearness of pricing structures.
  • Flexibility of plans (20%): Range of options to suit different budgets.
  • Hidden costs (10%): Additional expenses not included in the plan.

8.3
7.8

🏆 Winner Contabo: A variety of cost-effective plans with comprehensive features.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

When comparing the pricing plans between Contabo and DeluxeHosting, Contabo offers a broad range of options at competitive prices, especially for users seeking high-performance specs. For instance, Contabo’s Cloud VPS S starts at $3.99/month with substantial resource allocation, while DeluxeHosting’s basic plan costs $15.99/month with significantly less storage. Both providers offer managed and unmanaged VPS plans; however, Contabo also provides Virtual Dedicated Servers and Dedicated Servers, which are more suitable for businesses requiring higher computing power. DeluxeHosting also provides customizable options for specific needs such as eCommerce, but its pricing is generally higher.

Cloud VPS S$3.99

4 vCPU Cores, 8GB RAM, 50GB NVMe or 200GB SSD Storage, 32TB Traffic

Value for price:9.0

Basic$15.99

5GB storage, 300GB bandwidth, 1-click installer for WordPress

Value for price:7.5

Cloud VPS M$7.99

6 vCPU Cores, 16GB RAM, 100GB NVMe or 400GB SSD Storage, 32TB Traffic

Value for price:9.0

Web$21.99

20GB storage, 400GB bandwidth, unlimited domains, 1-click installer for WordPress

Value for price:7.5

Cloud VPS L$14.99

8 vCPU Cores, 30GB RAM, 200GB NVMe or 800GB SSD Storage, 32TB Traffic

Value for price:9.0

Pro$26.99

40GB storage, 700GB bandwidth, 1 free dedicated IP, unlimited domains, 1-click installer for WordPress

Value for price:7.5

Cloud VPS XL$26.99

10 vCPU Cores, 60GB RAM, 400GB NVMe or 1.6TB SSD Storage, 32TB Traffic

Value for price:9.0

eCommerce Hosting$26.99

Features for eCommerce

Value for price:7.5

Cloud VPS S$3.99

4 vCPU Cores, 8GB RAM, 50GB NVMe or 200GB SSD Storage, 32TB Traffic

Value for price:9.0

Basic$15.99

5GB storage, 300GB bandwidth, 1-click installer for WordPress

Value for price:7.5

Cloud VPS M$7.99

6 vCPU Cores, 16GB RAM, 100GB NVMe or 400GB SSD Storage, 32TB Traffic

Value for price:9.0

Web$21.99

20GB storage, 400GB bandwidth, unlimited domains, 1-click installer for WordPress

Value for price:7.5

Cloud VPS L$14.99

8 vCPU Cores, 30GB RAM, 200GB NVMe or 800GB SSD Storage, 32TB Traffic

Value for price:9.0

Pro$26.99

40GB storage, 700GB bandwidth, 1 free dedicated IP, unlimited domains, 1-click installer for WordPress

Value for price:7.5

Cloud VPS S$3.99

4 vCPU Cores, 8GB RAM, 50GB NVMe or 200GB SSD Storage, 32TB Traffic

Value for price:9.0

Basic$15.99

5GB storage, 300GB bandwidth, 1-click installer for WordPress

Value for price:7.5

Cloud VPS M$7.99

6 vCPU Cores, 16GB RAM, 100GB NVMe or 400GB SSD Storage, 32TB Traffic

Value for price:9.0

Web$21.99

20GB storage, 400GB bandwidth, unlimited domains, 1-click installer for WordPress

Value for price:7.5

Cloud VPS L$14.99

8 vCPU Cores, 30GB RAM, 200GB NVMe or 800GB SSD Storage, 32TB Traffic

Value for price:9.0

Pro$26.99

40GB storage, 700GB bandwidth, 1 free dedicated IP, unlimited domains, 1-click installer for WordPress

Value for price:7.5

In some cases companies have different prices based on various components like a location. As a result in rare cases the prices displayed here can differ from the ones you see on their websites.

Enterprise plans

For enterprises, Contabo’s dedicated servers come with high performance and extensive storage options, including the AMD EPYC series with up to 32 cores and 256GB RAM, making them suitable for resource-intensive applications. DeluxeHosting’s Pro and eCommerce hosting plans are robust but may fall short in comparison due to their higher pricing and limited resource offerings when matched with Contabo’s dedicated server capabilities.

Contabo vs Deluxe Hosting: Ease of setup

Evaluates the ease of setting up and migrating websites on the hosting
platform.

Score Components:

  • Site migration (25%): Assesses whether the provider offers tools for site migration,
    either automated or manual, and whether these services are free or require a fee.
  • Admin panel usability (35%): Evaluates the type of admin panel provided, such as the
    standard cPanel or a custom solution, focusing on its accessibility and user-friendliness for both
    technical and non-technical users.
  • Setup features (20%): Examines the availability and ease of use of various setup
    features, including FTP accounts, file managers, email account setup, PHPMyAdmin, and easy CDN
    configuration.
  • Help center quality (20%): Measures the quality and accessibility of the provider’s
    help center resources, including articles and tutorials.

7.4
7.5

🏆 Winner Deluxe Hosting: Offers a user-friendly setup process with a powerful suite of tools and robust support.

Contabo and Deluxe Hosting both provide distinct admin panel options designed for varied user experiences. Contabo employs a custom Control Panel that allows users to manage their services, including review, upgrade, and move operations, and provides access to server management tasks such as server status monitoring and OS reinstalls. The interface is streamlined for both technical and non-technical users, albeit with a slight learning curve for first-timers. Deluxe Hosting, on the other hand, utilizes the widely recognized cPanel, which is a standard in the hosting industry. cPanel’s intuitive design and familiar layout offer a seamless experience, making it accessible to users regardless of their technical expertise. The built-in tutorials and FAQs further simplify the process, ensuring that even those with minimal technical knowledge can effectively navigate it.

Migration tools are a critical aspect when switching hosting providers, and both Contabo and Deluxe Hosting provide solutions to facilitate this process. Contabo does not explicitly advertise specialized migration tools, so users may need to perform migrations manually or seek third-party assistance. However, they do offer managed services for more complex migration needs, which may incur additional costs. Conversely, Deluxe Hosting includes 1-click WordPress installer and easy website migration options within their services, often at no extra charge, allowing for a smoother transition. This ensures minimal downtime and disruption, making Deluxe Hosting a preferable choice for users prioritizing hassle-free migration.

Both hosting providers offer excellent help centers. Contabo provides extensive tutorials and FAQs accessible through their Control Panel, with customer support available via tickets and phone during extended hours. Deluxe Hosting has a comprehensive Support Center featuring a wealth of knowledgebase articles, and offers 24/7/365 support through various channels including chat, email, and phone, providing timely assistance whenever needed.


The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. Contabo provides extensive tutorials and FAQs alongside ticket and phone support during extended hours. Deluxe Hosting boasts a comprehensive Support Center with articles, 24/7/365 chat, email, and phone support.

User management

Assesses the platforms’ capabilities in managing user roles, permissions, and
accessibility.

Score Components:

  • Role customization (40%): Flexibility in creating and defining user roles and
    permissions.
  • Ease of management (30%): User interface and tools for managing users.
  • Access control (20%): Effectiveness of access control measures for different user
    levels.
  • Scalability (10%): Ability to manage a growing number of users efficiently.

5.0
8.0

🏆 Winner Deluxe Hosting: Deluxe Hosting offers superior user management capabilities and flexibility in user roles.

Both Contabo and Deluxe Hosting provide a range of user management features, but they cater to different needs. Contabo users can view and update personal information, change their email address, update passwords, and activate two-factor authentication (2FA). Users can also authorize others with specific server permissions, offering a degree of flexibility. On the other hand, Deluxe Hosting provides explicit segmentation of contacts and sub-accounts, allowing the creation of new contacts with distinct email addresses and permissions, and the specific management of sub-account access rights, making it highly flexible in user roles and permissions management.

The user interface of Contabo is user-friendly and consolidates multiple features in the Control Panel, allowing for easy management of services like upgrading VPS, moving to a new region, or cancelling services. It aims to streamline the user experience in service management. Deluxe Hosting’s client area, while more focused on contact and sub-account management, ensures that users can easily add, edit, or delete contacts, and specify permissions and email settings efficiently through a well-structured interface.

In terms of access control and scalability, Contabo emphasizes security with mandatory 2FA and free DDoS protection, ensuring secure user access and data protection. Deluxe Hosting provides comprehensive access controls by allowing users to designate specific permissions and receive relevant emails, fostering efficient management of large user bases. Both systems support growing user needs, but Deluxe Hosting’s detailed permission settings give administrators finer control over user interactions.

Contabo user roles table:

Role Description Access highlights
Authorized User Individuals authorized by the main user Permission to perform tasks on the server as specified by main user; might include configurations, upgrades, or limited administrative tasks.

Deluxe Hosting user roles table:

Role Description Access highlights
Sub-Account Additional account with assigned tasks Can be configured with specific permissions, such as billing access, support management, or product upgrades.
Client Primary Contact Central user managing primary account Full access to all sections of the client area, including support tickets, account settings, and service management.
Contact Individuals added to the account Customizable email notifications and permission sets; varies from read-only permissions to full access.

Customer support

Evaluates the quality, availability, and scope of the customer support offered by the
hosting provider.

Score Components:

  • Support communication channels (30%): Measures the variety of customer support types
    provided (live chat, chatbot, email, phone, etc.)
  • Availability (20%): Assesses the availability hours for each channel, including 24/7
    support options.
  • Technical support quality (30%): Assesses whether the provider offers comprehensive
    technical support, including hardware upgrades (e.g., HDD to SSD), software installations, and web
    server configuration changes.
  • Enterprise support (20%): Checks if there are dedicated or priority support services
    for enterprise-level customers.

7.1
6.8

🏆 Winner
Contabo:
Contabo offers a comprehensive array of support options and fast response times, making it a reliable choice for most hosting needs.


Phone support







Live chat support







Chatbot







Email/ticket support







Enterprise support
(dedicated agent, priority support)






Contabo and Deluxe Hosting each present a variety of customer support options, but differ significantly in their availability and service features. Contabo provides phone support and email/ticket support, but falls short in areas like live chat and 24/7 availability. With a detailed knowledge base and server status page, customers can resolve many issues independently, while managed services and emergency support upgrades add value for those requiring additional help. However, Contabo’s limited payment options and lack of a money-back guarantee could be drawbacks for some users.

Deluxe Hosting, on the other hand, offers 24/7 email and ticket support, along with phone and live chat support during business hours. Its resources include an extensive knowledge base and community forums. Despite these features, the service has received mixed reviews, particularly regarding response times and lack of live support during critical downtimes. Although Deluxe Hosting provides broader support availability, many users may find the consistent response and focused support features of Contabo more dependable.

Contabo vs Deluxe Hosting: User feedback

Contabo
10 reviews
3.3 out of 5 stars
Deluxe Hosting
0 reviews
0 out of 5 stars

Contabo’s hosting services are highly appreciated for their affordability and powerful VPS plans, which can handle demanding software and complex tasks efficiently. Users find the setup process relatively easy and often compliment the cost-effectiveness and reliability of the service, despite occasional downtime reported by some. However, criticisms are directed towards their customer support, which has been described as slow and unresponsive at times, and their user interface could benefit from modern improvements. Frequent downtimes without notice and issues with specific regional servers have also been noted as areas needing improvement.

This hosting provider generally receives positive feedback for its efficient and reliable service, ensuring minimal downtime and speedy performance. Many users appreciate the responsive and knowledgeable customer support team, which resolves issues promptly. However, some have expressed concerns about occasional billing discrepancies and find the pricing a bit steep compared to similar services. Overall, the provider is highly recommended for its robust performance and excellent customer care.

Contabo vs Deluxe Hosting: FAQ

Which platform is better suited for hosting WordPress websites?


Deluxe Hosting is better suited for hosting WordPress websites as it offers a dedicated WordPress hosting plan with a 1-click installer, making setup and management easier. Contabo does not provide a WordPress-specific hosting plan but offers powerful VPS options that can be configured for WordPress.

Which platform offers better customer support?


Deluxe Hosting offers better customer support with 24/7 email and ticket support, live chat, and phone support during business hours. Contabo offers phone and email/ticket support but lacks live chat and 24/7 availability, which some users found to be slow and unresponsive at times.

What are the major differences in pricing and value between Contabo and Deluxe Hosting?


Contabo offers more competitive pricing with a broad range of options, especially for high-performance VPS plans, starting from $3.99/month. Deluxe Hosting generally has higher pricing, with basic plans starting at $15.99/month, making Contabo more cost-effective for users seeking high-performance hosting at a lower cost.

Which service is more suitable for hosting a high-traffic website?


Contabo is more suitable for hosting high-traffic websites due to its scalable VPS and dedicated hosting plans, high performance AMD EPYC processors, and extensive global data centers. Deluxe Hosting, while reliable, is more focused on small to medium businesses and may not handle high traffic as efficiently as Contabo.

Which hosting service offers better security features?


Contabo offers better security features, including always-on DDoS protection, Imunify AV for malware scanning, and customizable PHP versions for applying the latest security patches. Deluxe Hosting partners with SiteLock for malware scanning and provides advanced anti-spam filters, but Contabo’s comprehensive security measures make it the superior choice.

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