Contabo vs Hostens: guide for 2024

Contabo vs Hostens: Final verdict


Looking over Contabo vs. Hostens, Hostens edges ahead slightly with its user-friendly approach and affordable pricing models.


  • Hostens (Overall grade: 7.9)

    provides reliable hosting with features like free SSL certificates, daily backups, and a user-friendly interface, making it ideal for beginners and smaller businesses. Their reseller hosting with cPanel & WHM is suitable for agencies managing multiple sites. The 24/7 customer support and live chat, coupled with a well-organized knowledge base, enhance the user experience significantly. However, their performance may lag with slower server speeds compared to competitors, and the lack of high-performance dedicated servers leaves them at a slight disadvantage for more resource-intensive applications.

  • Contabo (Overall grade: 7.6)

    excels with its powerful VPS and dedicated hosting solutions, boasting impressive hardware like AMD EPYC processors and high SSD storage options, suited for high-traffic and multimedia websites. The strong security measures, including free DDoS protection and 24/7 CCTV surveillance, provide a robust hosting environment. While Contabo’s performance is commendable, their customer support is often cited as unresponsive, and the absence of an intuitive website builder could be challenging for less technical users. The platform could improve by enhancing usability and offering more modern support channels.

Overall grade:7.6

Overall grade:7.9

Uptime and Availability 9.4 9.4
Hosting Performance 8.2 6.4
Hosting Security 8.7 8.6
Price 8.3 8.3
Hosting Features 6.6 6.7
Ease Of Setup 7.4 8.3
User Management 5.0 7.8
Customer Support 7.1 7.8
User feedback 3.3/5 0/5

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Shared hosting
Cloud hosting
WordPress hosting
Ecommerce hosting
VPS hosting
Dedicated hosting

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

WordPress
Tie: Both offer basic hosting that can support WordPress but neither specializes in WordPress optimizations.

Ecommerce
Hostens: Offers superior support, reliability, and advanced
features, making it a better choice for businesses prioritizing growth in ecommerce.

Agencies
Hostens: With white label reseller hosting and cPanel & WHM, it is suitable for agencies managing multiple sites.

High-traffic websites
Contabo: Offers dedicated servers with high traffic allowances and performance, ideal for high-traffic websites.

Multimedia websites
Contabo: Provides GPU options and fast processors, making it suitable for multimedia and high-performance tasks.

Detailed comparison

Uptime and availability

Evaluates the average uptime statistics, uptime guarantee and overall availability of the hosting
provider

Score Components:

  • Uptime percentage (30%): evaluates the uptime statistics in given period of time
  • Uptime guarantee (20%): Assesses if the platform offers an uptime guarantee and
    whether the actual uptime matches the promised guarantee.
  • General performance (25%): Evaluates how fast is the average response time and overall
    it’s stability.
  • Responsiveness (10%): Adaptability to different devices and screen sizes.
  • Availability (25%): Reflects the total downtime and number of outages.

9.4
9.4

🏆 Winner Hostens: Reliable services with excellent uptime monitoring and proactive customer support.

Contabo offers an outstanding 99.996% uptime guarantee, coupled with advanced hardware such as AMD EPYC 7282 16-core processors and fast SSD options. Their security measures are commendable, featuring free DDoS protection and Two-Factor Authentication. Global data centers enhance availability, ensuring minimal downtime.

On the other hand, Hostens provides a 99.95% uptime guarantee, which is slightly lower but still dependable. Their data centers are built to TIER III standards, emphasizing redundancy and reliability. They offer a range of features like free SSL certificates, daily backups, and comprehensive PHP version support. With 24/7 customer support, Hostens remains a reliable choice for hosting needs.

Which one has better hosting performance?

Evaluates the platforms hosting speed and performance tools
Score Components:

  • Hosting speed (30%): This includes SSD quality, Load times, PageSpeed score ranges,
    additional information on website speed, built-in plugins for performance enhancement, available caching
    methods, and CPU/RAM options
  • CDN (20%): Considers whether CDN is available or not, whether it’s free or paid, and
    the quality of the CDN service
  • Available data centers (30%): Evaluates the number of data centers and their locations
    globally.
  • Scalibility (20%): Looks at whether elastic scaling is available, the process required
    to scale (manual upgrade vs. automatic scaling), the presence of dedicated servers, and the costs
    associated with scaling.

8.2
6.4

🏆 Winner
Contabo:
Offers fast and reliable hosting solutions with more data centers and features.

Contabo and Hostens both have strong performance metrics, but Contabo stands out with its use of AMD EPYC processors and advanced SSD options, which provide notably faster load times and better PageSpeed scores. Contabo supports multiple caching methods and boasts a higher connection speed range from 200Mbit/s to 1Gbit/s, with an option to upgrade to 10Gbit/s. In comparison, Hostens uses Intel Xeon Gold processors and provides RAID enterprise SSDs, but lacks the same level of speed optimization. Contabo also has a wider global presence with multiple data centers in the US, Europe, and Asia, whereas Hostens is more limited with data centers in Lithuania, the USA, and Singapore.

Website speed

Contabo’s utilization of SSD and PCIe NVMe SSD storage options significantly enhances website speed compared to Hostens’ enterprise SSD RAID setup. The need for speed is further met with Contabo’s superior connection speeds and availability of multiple caching methods. Hostens features Let’s Encrypt SSL for secured connections but doesn’t quite match the rapid load times achievable with Contabo’s infrastructure. The presence of a strong CDN service is missing from both, potentially impacting global load times.

Scalability

Contabo allows easy upgrading of VPS packages without any sacrifice to availability or uptime, making it easier for users to scale their hosting solutions as needed. The cost-effectiveness of Contabo’s plans is also a benefit. Hostens does offer dedicated servers and provides an affordable scaling option, but there is less flexibility in automatic scaling and no clear information about elastic scaling. The focus is more on manual upgrades rather than seamless automatic scaling.

Which one has better security features?

Reflects the platforms security measures, data privacy, backups and adherence to legal
and regulatory requirements

Score Components:

  • Technical security measures (40%): This includes encryption, firewalls, DDoS
    protection, secure configurations, server monitoring, access control and availability of security addons
    (e.g Sitelock security).
  • Operational security measures (30%): Encompasses data privacy, backups and data
    redundancy.
  • Compliance and certifications (20%): Adherence to legal and regulatory requirements
    (e.g., GDPR, HIPAA) and possession of certifications (e.g., ISO 27001, SOC 2).
  • Business and reliability (10%): Factors in the provider’s reputation, uptime
    guarantees, and customer support.

8.7
8.6

🏆 Winner
Contabo:
Offers a comprehensive suite of security features, making it stand out among hosting providers.
Both Contabo and Hostens, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

Contabo provides SSL certificates, always-on DDoS protection, and Imunify AV, which scans for malware. Their flexibility in PHP version selection and advanced monitoring tools contribute significantly to technical security. On the other hand, Hostens also offers SSL certificates with 256-bit encryption and supports multiple PHP versions up to 8.1. Hostens includes daily and weekly backups in its packages, whereas Contabo provides FTP and Object Storage options for backup.

Operational security measures:

Contabo has a robust infrastructure, including 24/7 CCTV surveillance, magnetic card access, and role-based access controls in data centers. Two-Factor Authentication (2FA) is mandatory for all customers. Hostens focuses on network security with 24/7 monitoring and operates a data center in Vilnius built to TIER III standards. Their data center has redundant power and internet connections to ensure uptime. Contabo’s automated cPanel APIs reduce human error and streamline operations for resellers, adding an extra layer of security.

Compliance and certifications:

Both hosting providers comply with GDPR but neither is HIPAA compliant, which may be a critical factor for businesses in healthcare. Contabo’s infrastructure supports additional industry standards to potentially meet PCI compliance. Hostens emphasizes GDPR compliance with updated legal documents and internal processes. HIPAA compliance was not specified by either provider.


SSL certificate

Yes

Yes

Additional security features

DDoS protection, 2FA, Imunify AV

Daily and weekly backups

PHP versions

Customizable (latest versions)

PHP 5.6 to PHP 8.1

GDPR compliance

Yes

Yes

HIPAA compliance

Not specified

Not specified

PCI compliance

Potential industry standard support

Not specified

Hosting features

Looks at the features offered by hosting platforms
Score Components:

  • Domains (20%): Assesses the availability of a free domain, domain purchase options, and
    pricing
  • Email (15%): Considers if the provider offers full email hosting, or is reselling
    third-party service, and if the email is only transactional or not
  • Website builder (15%): Checks if website builder is available, and it’s user
    friendliness and overall the level of customization allowed.
  • Staging environment (20%): Determines if a staging environment is available, allowing
    for testing changes before going live.
  • FTP & SFTP accounts (10%): Evaluates if and how easily users can access FTP and
    SFTP accounts
  • Git and SSH access (20%): Assess whether Git is integrated into the hosting service and
    if SSH access is provided

6.6
6.7

🏆 Winner Hostens: An affordable and user-friendly hosting solution with reliable features.

Both Contabo and Hostens offer distinct advantages tailored to different needs. Contabo boasts robust hardware powered by AMD EPYC processors and provides flexible storage options, with a guarantee of 99.996% uptime. They emphasize securing their infrastructure with free DDoS protection and 24/7 monitoring. Contabo also supports a wide range of operating systems, and their control panel is comprehensive, allowing for extensive server management, DNS settings, and custom image deployment. However, Contabo may slightly lag in user-friendliness for beginners as it lacks an integrated website builder and automatic setup tools.

Hostens, by comparison, focuses on a user-friendly experience, ideal for those new to VPS hosting. They offer an easy installer with access to over 100 scripts and CMS, making it easy to set up websites quickly. With free website building tools and proactive support, Hostens appeals to users looking for hassle-free hosting. Hostens offers a free domain with annual billing, which is a compelling benefit alongside their competitive pricing model. However, their VPS hosting doesn’t allow custom OS installations, which might be a limitation for advanced users seeking more control over their server environment.


Free domain

No

Yes (annual billing)

Free SSL

Yes

Yes (Let’s Encrypt)

Email hosting

Yes

Yes

Website builder

No

Yes

Staging environment

No

No

FTP & SFTP accounts

Yes

Yes

Git and SSH access

Yes

Yes

Free backup

Yes

No

Money back guarantee

No

Not specified
In some cases hosting providers offer different features based on various components like
a location.
As a result in rare cases the features mentioned here can differ from the ones you see on their websites.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Contabo and Hostens offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Both Contabo and Hostens offer robust email hosting capabilities. Contabo provides complete email management within their control panel, allowing for the creation, management, and security of email accounts. Hostens also includes email hosting with their plans and integrates well-known applications like Python, Ruby, Perl, and Node.js. Neither provider offers explicit transactional email services or the resale of third-party services like Google Workspace. Whether managing email campaigns or basic company communication, both hosting providers cater well to these needs.

Price

Looks at the cost-effectiveness and value for money of each platform.
Score Components:

  • Plan value (40%): What each pricing tier offers.
  • Transparency and clarity (30%): Clearness of pricing structures.
  • Flexibility of plans (20%): Range of options to suit different budgets.
  • Hidden costs (10%): Additional expenses not included in the plan.

8.3
8.3

🏆 Winner Contabo: Offering an extensive range of VPS and dedicated server plans with robust features at competitive prices.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

When comparing Contabo and Hostens, Contabo stands out with a broad selection of VPS and dedicated server plans, starting from $3.99/month for self-managed VPS and going up to €301.97/month for high-end dedicated servers. Hostens, on the other hand, offers competitively priced shared hosting starting at $2.80/month and VPS plans from $3.75 per month (3-year commitment). Hostens also provides generous features like free domains and daily backups across several plans. While Contabo shines with higher performance and enterprise-grade solutions, Hostens is ideal for businesses seeking affordable and feature-rich hosting with short-term commitments.

N/A
Value for price:
S10 Plan$4/mo

10 websites, 10 GB disk space, 1 TB bandwidth, free domain, daily/weekly backups, cPanel

Value for price:9.0
N/A
Value for price:
S10 Plan$4/mo

10 websites, 10 GB disk space, 1 TB bandwidth, free domain, daily/weekly backups, cPanel

Value for price:9.0
N/A
Value for price:
S20 Plan$8/mo

20 websites, 25 GB disk space, 2 TB bandwidth, free domain, daily/weekly backups, cPanel

Value for price:9.0
N/A
Value for price:
S40 Plan$16.00/mo

40 websites, 50 GB disk space, 4 TB bandwidth, free domain, daily/weekly backups, cPanel

Value for price:8.5
Cloud VPS S$3.99/mo

1 website, 50GB NVMe or 200GB SSD, 32TB traffic, 24/7 support, free DDoS protection

Value for price:9.2
Small Plan$7.50/mo

1 website, 20GB disk space, 4TB bandwidth, daily backups (optional), cPanel/Plesk (optional from $9.99)

Value for price:8.0
Cloud VPS M$7.99/mo

1 website, 100GB NVMe or 400GB SSD, 32TB traffic, 24/7 support, free DDoS protection

Value for price:9.5
Medium Plan$15.00/mo

1 website, 40GB disk space, 8TB bandwidth, daily backups (optional), cPanel/Plesk (optional from $9.99)

Value for price:8.0
Cloud VPS L$14.99/mo

1 website, 200GB NVMe or 800GB SSD, 32TB traffic, 24/7 support, free DDoS protection

Value for price:9.6
Large Plan$30.00/mo

1 website, 80GB disk space, 16TB bandwidth, daily backups (optional), cPanel/Plesk (optional from $9.99)

Value for price:8.2
In some cases companies have different prices based on various components like a location. As a result in rare cases the prices displayed here can differ from the ones you see on their websites.

Enterprise plans

Hostens’ R40 reseller plan offers a comprehensive package with 60 GB disk space, 8 TB bandwidth, and support for up to 400 websites and 4000 email accounts at $16 per month. Contrastingly, Contabo provides more high-performance options, such as their AMD EPYC 32 Cores dedicated server at €301.97 per month, which includes 256GB RAM, unlimited domains, and 32TB traffic. For enterprises that demand top-tier performance and scalability, Contabo’s offerings are more aligned with their needs.

Contabo vs Hostens: Ease of setup

Evaluates the ease of setting up and migrating websites on the hosting
platform.

Score Components:

  • Site migration (25%): Assesses whether the provider offers tools for site migration,
    either automated or manual, and whether these services are free or require a fee.
  • Admin panel usability (35%): Evaluates the type of admin panel provided, such as the
    standard cPanel or a custom solution, focusing on its accessibility and user-friendliness for both
    technical and non-technical users.
  • Setup features (20%): Examines the availability and ease of use of various setup
    features, including FTP accounts, file managers, email account setup, PHPMyAdmin, and easy CDN
    configuration.
  • Help center quality (20%): Measures the quality and accessibility of the provider’s
    help center resources, including articles and tutorials.

7.4
8.3

🏆 Winner Hostens: A user-friendly hosting provider with quick setup and accessible tools.

Comparing the admin panels of Contabo and Hostens reveals distinct approaches tailored to different user groups. Contabo offers a custom Control Panel that is rich in features, allowing users to manage server settings, review services, upgrade VPS plans, and more. This panel is quite extensive, making it particularly suited for users with some technical expertise who need detailed server control. On top of that, the server management options, such as starting, stopping, and taking snapshots, are easily accessible, adding a layer of control that technical users find invaluable.

Hostens, on the other hand, emphasizes ease of use with its quick setup capabilities. It also utilizes user-friendly tools like Installatron, which allows for the easy installation, updating, and backup of over 100 scripts and CMS platforms. Moreover, Hostens offers a free website builder that requires minimal technical skill, making the platform particularly appealing to beginners and non-technical users. The admin dashboard is simple and intuitive, focusing on delivering quick access to essential features without overwhelming the user.

When it comes to migration tools, Hostens appears to have the advantage for straightforward migrations. The Hostens platform includes tools like Installatron, which makes migrating CMS-based sites quite simple and integrated within its interface. Despite no specific mention of automated or manual migration tools in the provided information for Contabo, the platform does offer extensive support and managed services to help with setup and migration, though the specific automation level is not detailed.


The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. Contabo also has a solid support system, with a range of tutorials and an FAQ section available on their website. Additionally, they offer support via tickets and phone. Hostens provides a comprehensive and easily searchable knowledge base covering a wide array of topics. Users can find information on common issues, as well as detailed guides on various services and tools provided by Hostens.

User management

Assesses the platforms’ capabilities in managing user roles, permissions, and
accessibility.

Score Components:

  • Role customization (40%): Flexibility in creating and defining user roles and
    permissions.
  • Ease of management (30%): User interface and tools for managing users.
  • Access control (20%): Effectiveness of access control measures for different user
    levels.
  • Scalability (10%): Ability to manage a growing number of users efficiently.

5.0
7.8

🏆 Winner
Hostens:
A versatile hosting provider offering extensive user management capabilities.

Comparing the user management features of Contabo and Hostens reveals distinct approaches in defining user roles, permissions, and accessibility. Contabo allows users to update personal information, change email addresses, and activate two-factor authentication, with options to authorize specific permissions for others. This setup provides a good level of control but is somewhat limited in scalability. Hostens, on the other hand, offers more granular user roles across various hosting types. For instance, reseller hosting allows the creation and management of multiple client accounts, providing greater flexibility in user management. Hostens’ unmanaged VPS hosting also enables full root access, giving users extensive control over their server environments.

In terms of user interfaces and tools, Contabo features a user-friendly Control Panel that simplifies managing services such as VPS upgrades, region changes, and order add-ons. The panel is intuitive but primarily designed for end-users managing their own services. Hostens uses cPanel & WHM for most of its offerings, which is widely known for its simplicity and efficiency in managing hosting accounts. The cPanel interface is consistent across shared, reseller, and professional hosting plans, allowing users to easily install software, update configurations, and manage multiple cPanel accounts. The consistency and familiarity of cPanel make Hostens a strong contender in this domain.

Evaluating access control measures, Contabo enforces mandatory two-factor authentication and provides free DDoS protection across all plans, ensuring a secure environment for its users. The support ticket system and available phone support further enhance user security and accessibility to assistance. Hostens also provides robust security through CloudLinux OS, adding a layer of stability and isolation. With the ability to manage multiple users efficiently, particularly in reseller hosting scenarios, Hostens demonstrates its capability to handle growing user bases effectively. Hostens’ use of cPanel simplifies user management, making it adept at scaling and adjusting user permissions as necessary.

Contabo user roles table:

Role Description Access highlights
User General user with authorization capabilities View/update personal info, change email/password, activate two-factor authentication, authorize others
API User User for API access Access API credentials, regenerate client secret

Hostens user roles table:

Role Description Access highlights
cPanel Admin Admin for cPanel accounts Manage up to five cPanel accounts, upgrade for more at cost
Root User (VPS) Full root access for VPS management Reboot VPS, install/reinstall OS, change hostname, access console, transfer IP
Reseller Admin Admin for reseller hosting Create/manage multiple client accounts, allocate resources, manage user accounts

Customer support

Evaluates the quality, availability, and scope of the customer support offered by the
hosting provider.

Score Components:

  • Support communication channels (30%): Measures the variety of customer support types
    provided (live chat, chatbot, email, phone, etc.)
  • Availability (20%): Assesses the availability hours for each channel, including 24/7
    support options.
  • Technical support quality (30%): Assesses whether the provider offers comprehensive
    technical support, including hardware upgrades (e.g., HDD to SSD), software installations, and web
    server configuration changes.
  • Enterprise support (20%): Checks if there are dedicated or priority support services
    for enterprise-level customers.

7.1
7.8

🏆 Winner
Hostens:
Hostens offers more comprehensive 24/7 customer support and a range of communication channels including live chat.


Phone support







Live chat support







Chatbot







Email/ticket support







Enterprise support
(dedicated agent, priority support)






Both Contabo and Hostens provide multiple customer support options, but they differ in availability and convenience. Contabo offers phone support during business hours on weekdays and a support ticket system monitored every day. Their knowledge base and server status page are helpful, but the absence of live chat and 24/7 support could be limiting for some users.

Hostens, on the other hand, provides 24/7 customer support, which includes live chat, email, and a responsive contact form. Their support system’s continuous availability makes it easier to handle urgent issues at any time. Hostens’s extensive knowledge base and client area support for common inquiries further enhance the user experience. Overall, Hostens offers more accessible and around-the-clock support, making it a more user-friendly option.

Contabo vs Hostens: User feedback

Contabo
10 reviews
3.3 out of 5 stars
Hostens
0 reviews
0 out of 5 stars

Contabo’s hosting services are highly appreciated for their affordability and powerful VPS plans, which can handle demanding software and complex tasks efficiently. Users find the setup process relatively easy and often compliment the cost-effectiveness and reliability of the service, despite occasional downtime reported by some. However, criticisms are directed towards their customer support, which has been described as slow and unresponsive at times, and their user interface could benefit from modern improvements. Frequent downtimes without notice and issues with specific regional servers have also been noted as areas needing improvement.

Summary: Users generally appreciate the hosting provider for its reliable uptime and responsive customer support. Many reviewers highlight the ease of setup and user-friendly interface as significant positives. However, some users have expressed concerns over occasional slow server speeds and higher pricing compared to competitors. Overall, the hosting service receives favorable reviews, but there is room for improvement in performance consistency and cost efficiency.

Contabo vs Hostens: FAQ

Are both platforms suitable for beginners?


Hostens is designed to be user-friendly, making it a great choice for beginners with its intuitive interface, free website builder, and 24/7 customer support. Contabo, while offering powerful features and VPS options, may be less beginner-friendly due to its lack of a website builder and more technical control panel. Overall, Hostens edges ahead in terms of ease of use for beginners.

Which hosting service offers better security features?


Contabo provides robust security features including free DDoS protection, Two-Factor Authentication (2FA), and 24/7 CCTV surveillance. Hostens, while also offering important security measures like SSL certificates and CloudLinux OS, focuses more on network security and redundancy. Contabo’s additional security measures give it a slight edge in this category.

Which platform offers better customer support?


Hostens offers comprehensive 24/7 customer support through live chat, email, and a responsive contact form, making it highly accessible. Contabo, while also providing multiple support options including phone and email support, lacks live chat and 24/7 availability, which can be limiting. Therefore, Hostens is considered to offer better customer support.

Which service is more suitable for hosting a high-traffic website?


Contabo is more suitable for hosting high-traffic websites due to its powerful VPS and dedicated hosting solutions, featuring AMD EPYC processors and high SSD storage options. These hardware advantages support better performance and higher traffic allowances, making Contabo ideal for high-traffic environments.

What are the differences in the control panels offered by each hosting service?


Contabo offers a custom Control Panel that is feature-rich and designed for detailed server management, which may appeal to more technical users. Hostens utilizes cPanel & WHM, known for its user-friendliness and consistency across different hosting plans, making it easier for less technical users to manage their accounts. Hostens’ use of cPanel offers a more straightforward and familiar user experience.

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