Contabo vs Name.com: guide for 2024

Contabo vs Name.com: Final verdict


Looking over Contabo vs. Name.com, it’s clear why both hosts are so popular. They have both hosted millions of
websites that run on WordPress for decades, building up a loyal customer base.


  • Name.com (Overall grade: 7.3)


    excels in simplicity and user-friendliness, making it a solid choice for those seeking easy-to-manage hosting solutions. Their cloud and shared hosting plans, powered by DigitalOcean, offer reliable performance with features like automated backups, an intuitive cPanel interface, and 24/7 support options. The comprehensive support resources, 30-day money-back guarantee, and accessible setup make it attractive for a broad range of users, especially those managing smaller websites or requiring straightforward WordPress hosting. However, their offerings may lack the advanced processing power and bandwidth flexibility needed for more demanding applications.

  • Contabo (Overall grade: 7.6)


    offers robust and affordable VPS hosting solutions ideal for high-traffic and multimedia-rich websites. Their use of AMD EPYC processors and fast NVMe storage options ensures excellent performance, making it suitable for users requiring high processing power. Contabo’s global data centers, generous bandwidth allowances, and strong security measures, including DDoS protection and Two-Factor Authentication, present a compelling case for technical users. However, the learning curve due to a more technical control panel and limited customer support options might deter less experienced users looking for straightforward management tools.

Overall grade:7.6

Overall grade:7.3

Uptime and Availability 9.4 9.5
Hosting Performance 8.2 8.3
Hosting Security 8.7 8.2
Price 8.3 8.8
Hosting Features 6.6 7.4
Ease Of Setup 7.4 8.2
User Management 5.0 0.0
Customer Support 7.1 8.2
User feedback 3.3/5 2.7/5

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Shared hosting
Cloud hosting
WordPress hosting
Ecommerce hosting
VPS hosting
Dedicated hosting

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

WordPress
Tie: Both offer WordPress hosting with rapid deployment and essential features like backups and SSL.

Ecommerce
Name.com: Offers superior support, reliability, and advanced features, making it a better choice for businesses prioritizing long-term growth.

Agencies
Tie: Both platforms have scalable solutions suitable for various agency needs.

High-traffic websites
Contabo: With dedicated servers and high traffic allowances, Contabo is a better fit for managing high-traffic websites efficiently.

Multimedia websites
Contabo: With GPU options and high-performance storage, Contabo is ideal for multimedia-rich websites needing greater processing power.

Detailed comparison

Uptime and availability

Evaluates the average uptime statistics, uptime guarantee and overall availability of the hosting
provider

Score Components:

  • Uptime percentage (30%): evaluates the uptime statistics in given period of time
  • Uptime guarantee (20%): Assesses if the platform offers an uptime guarantee and
    whether the actual uptime matches the promised guarantee.
  • General performance (25%): Evaluates how fast is the average response time and overall
    it’s stability.
  • Responsiveness (10%): Adaptability to different devices and screen sizes.
  • Availability (25%): Reflects the total downtime and number of outages.

9.4
9.5


🏆 Winner
Name.com:
Reliable hosting services with consistent performance and user-friendly management tools.

Contabo offers an impressive 99.996% uptime guarantee with fast, responsive hardware including AMD EPYC 7282 processors and super-fast SSD or NVMe storage options. Their data centers are spread across the US, UK, Germany, and Singapore, ensuring global accessibility and robust security measures like DDoS protection and Two-Factor Authentication. Customer support is available via phone and email, with managed services as an upgrade option, further enhancing their reliability.

Name.com guarantees 99.99% uptime and an average response time of 220ms, demonstrating high reliability. Their hosting includes free automated backups, regular server monitoring, and spam protection, providing an extra layer of security. With user-friendly features like an intuitive design editor and cPanel integration, Name.com simplifies website management while offering 24/7 ticket support and a 30-day money-back guarantee.

Which one has better hosting performance?

Evaluates the platforms hosting speed and performance tools
Score Components:

  • Hosting speed (30%): This includes SSD quality, Load times, PageSpeed score ranges,
    additional information on website speed, built-in plugins for performance enhancement, available caching
    methods, and CPU/RAM options
  • CDN (20%): Considers whether CDN is available or not, whether it’s free or paid, and
    the quality of the CDN service
  • Available data centers (30%): Evaluates the number of data centers and their locations
    globally.
  • Scalibility (20%): Looks at whether elastic scaling is available, the process required
    to scale (manual upgrade vs. automatic scaling), the presence of dedicated servers, and the costs
    associated with scaling.

8.2
8.3

🏆 Winner Name.com: Reliable cloud hosting with excellent security and user-friendly options.

When comparing the general performance of Contabo and Name.com, there is a lot to consider. Contabo uses AMD EPYC 7282 16-core processors which are incredibly fast, providing SSD or Gen 4 PCIe NVMe SSDs that are much quicker than traditional storage. Name.com, powered by DigitalOcean, uses 2nd gen Intel Xeon Scalable processors. Both providers offer global data centers, but Contabo offers more locations, including several in the U.S., the U.K., Germany, and Singapore. Contabo’s connection speeds range from 200Mbit/s to 1Gbit/s, with an option to upgrade to 10Gbit/s. They also provide 32TB outgoing traffic and unlimited inbound data transfer, a feature Name.com does not emphasize.

Website Speed

Contabo’s AMD EPYC processors combined with their SSD or NVMe SSD storage options deliver excellent website speed, making them a top choice for users needing swift load times. The connection speed upgrade option to 10Gbit/s further enhances performance. On the other hand, Name.com’s cloud hosting powered by DigitalOcean also delivers strong website speed, but the use of 2nd gen Intel Xeon processors means the CPU performance per dollar might be slightly better compared to Contabo for some users. Both providers ensure fast content delivery, but Contabo has an edge because of the SSD options.

Scalability

Scalability is an important factor for growing websites, and both Contabo and Name.com offer good options. Contabo allows for easy upgrading of VPS packages without sacrificing availability and uptime, though specifics about automatic scaling aren’t provided. They also offer high-speed virtual private networks and other DevOps features. Name.com, with its flexible hosting plans, supports easy upgrades in memory and disk space, powered by DigitalOcean’s infrastructure. They also cater well to managed WordPress hosting and Wix website builder, making their services quite elastic and adjustable to arise needs. However, it’s unclear if upgrades are automatic or require manual adjustments.

Which one has better security features?

Reflects the platforms security measures, data privacy, backups and adherence to legal
and regulatory requirements

Score Components:

  • Technical security measures (40%): This includes encryption, firewalls, DDoS
    protection, secure configurations, server monitoring, access control and availability of security addons
    (e.g Sitelock security).
  • Operational security measures (30%): Encompasses data privacy, backups and data
    redundancy.
  • Compliance and certifications (20%): Adherence to legal and regulatory requirements
    (e.g., GDPR, HIPAA) and possession of certifications (e.g., ISO 27001, SOC 2).
  • Business and reliability (10%): Factors in the provider’s reputation, uptime
    guarantees, and customer support.

8.7
8.2

🏆 Winner Contabo: A secure and reliable hosting solution with a comprehensive suite of features.

Both Contabo and Name.com, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

Contabo provides SSL certificates, customizable PHP versions up to the latest, and always-on DDoS protection. Name.com also offers SSL certificates, including DV, OV, and EV, with wildcard options and PHP versions ranging from 7.0 to 8.0+. Both hosts offer robust SSL certificate management, but Contabo excels with its enhanced DDoS protection. Additionally, Contabo’s data center security measures are more detailed with CCTV surveillance and magnetic card access.

Operational security measures:

Contabo has strong data center security, including 24/7 CCTV surveillance and role-based access controls. It supports Two-Factor Authentication (2FA) and offers advanced monitoring tools. Name.com offers automated backups, regular monitoring, SSH access, and spam protection. Contabo’s inclusion of Imunify AV for malware scanning and its backup and recovery options provide an edge over Name.com. Furthermore, Contabo’s implementation of backup solutions through FTP and Object Storage enhances its security measures.

Compliance and certifications:

Contabo is fully GDPR compliant and suggests adherence to PCI standards, enhancing customer data protection. Name.com is also GDPR compliant but does not explicitly mention PCI compliance. Both providers are committed to data privacy and secure handling practices, but Contabo appears to be more thorough in addressing compliance standards.


SSL certificate

Available

DV, OV, EV, Wildcard

Additional security features

Imunify AV, 2FA, DDoS

Spam protection, SSH, SFTP/FTP

PHP versions

Customizable

PHP 7.0 to 8.0+

GDPR compliance

Yes

Yes

HIPAA compliance

Not specified

Not specified

PCI compliance

Not specified

Not specified

Hosting features

Looks at the features offered by hosting platforms
Score Components:

  • Domains (20%): Assesses the availability of a free domain, domain purchase options, and
    pricing
  • Email (15%): Considers if the provider offers full email hosting, or is reselling
    third-party service, and if the email is only transactional or not
  • Website builder (15%): Checks if website builder is available, and it’s user
    friendliness and overall the level of customization allowed.
  • Staging environment (20%): Determines if a staging environment is available, allowing
    for testing changes before going live.
  • FTP & SFTP accounts (10%): Evaluates if and how easily users can access FTP and
    SFTP accounts
  • Git and SSH access (20%): Assess whether Git is integrated into the hosting service and
    if SSH access is provided

6.6
7.4

🏆 Winner
Name.com:
An all-round reliable hosting solution with user-friendly features and comprehensive support.

Contabo and Name.com offer distinct hosting features catering to different user needs. Contabo stands out with its powerful AMD EPYC processors and a generous 32TB traffic per plan. Its flexible control panel, 24/7 monitored data centers, and 99.996% uptime ensure a high-performance environment. Users can manage their servers effectively with Control Panel features for custom images, private networking, and VPS control, supporting various operating systems and applications, including Docker and Webmin. However, the user-friendliness might be a bit higher on the technical side, appealing more to seasoned developers.

Name.com, by contrast, is centered on simplicity and ease of use. While they provide free automated backups, one-click installations for CMS like WordPress, and reliable uptime of 99.9%, their standout feature is the 400+ pre-installed scripts and enterprise web stats. They offer unlimited subdomains and FTP accounts, making management straightforward. Name.com’s inclusion of tools like cPanel, PHP 7.0 – PHP 7.4, and HTTP/2 support adds to its accessibility. Secure email encryption and free daily backups further enhance its appeal, particularly for users seeking straightforward, no-fuss hosting.


Free domain

No

No

Free SSL

No

Yes

Email hosting

Yes

Yes

Website builder

No

Yes

Staging environment

No

No

FTP & SFTP accounts

Yes

Yes

Git and SSH access

Yes

Yes

Free backup

Yes

Yes

Money back guarantee

No

No
In some cases hosting providers offer different features based on various components like
a location.
As a result in rare cases the features mentioned here can differ from the ones you see on their websites.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Contabo and Name.com offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Email services at Contabo provides basic email hosting with the capability to create, manage, and secure multiple email accounts. In comparison, Name.com offers secure email encryption and an enterprise webmail interface. Transactional email capabilities are more structured at Name.com, and they also ensure spam protection. Both providers do not seem to offer reselling of third-party services like Google Workspace or Zoho, focusing instead on their in-built email hosting solutions.

Price

Looks at the cost-effectiveness and value for money of each platform.
Score Components:

  • Plan value (40%): What each pricing tier offers.
  • Transparency and clarity (30%): Clearness of pricing structures.
  • Flexibility of plans (20%): Range of options to suit different budgets.
  • Hidden costs (10%): Additional expenses not included in the plan.

8.3
8.8

🏆 Winner
Name.com:
Offers a range of hosting plans that cater to diverse user needs with higher value ratings.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

When comparing Contabo and Name.com for hosting solutions, we observe significant differences in their offerings and prices. Contabo provides a variety of VPS plans, including both self-managed and managed options starting at $3.99/month, whereas Name.com’s Cloud Hosting plans begin at $6.00/month with unique, feature-rich Digital Ocean Droplets. For web and WordPress hosting, Name.com offers straightforward choices like the Personal and Premium plans with beneficial features such as free SSL certificates and a range of email accounts. Contabo’s offerings lean towards more commercial applications with managed VPS and dedicated servers, which tend to be higher in cost but come with extensive resources. Overall, both providers cover a wide spectrum, but Name.com presents a broader selection for varied user requirements, securing its place as a higher-rated option.

N/A
WordPress Hosting $2.50

1 website, unlimited storage, unlimited bandwidth, one-click installation, free daily backups, theme and plugin support, free Let’s Encrypt SSL.

Value for price:8.0

N/A
Personal Plan $7.00

1 website, 10GB storage, no specific bandwidth, 100 email accounts, Free Let’s Encrypt SSL.

Value for price:7.5

N/A
Premium Plan $11.00

Up to 25 websites, 100GB storage, no specific bandwidth, unlimited email accounts, Free Let’s Encrypt SSL.

Value for price:8.5

N/A
Business Plan $18.00

Unlimited websites, unlimited storage, unlimited bandwidth, unlimited email accounts, Free Let’s Encrypt SSL.

Value for price:8.7

Cloud VPS S $3.99

1 website, 50GB SSD, 32TB bandwidth, 24/7 support, DDoS protection.

Value for price:8.0

Digital Ocean 25GB Droplet $6.00

1 website, 25GB SSD, 1TB transfer, backups ($2.00/month), 24/7 support.

Value for price:7.5

Cloud VPS M $7.99

1 website, 100GB SSD, 32TB bandwidth, 24/7 support, DDoS protection.

Value for price:8.4

Digital Ocean 50GB Droplet $12.00

1 website, 50GB SSD, 2TB transfer, backups ($4.00/month), 24/7 support.

Value for price:8.0

Cloud VPS L $14.99

1 website, 200GB SSD, 32TB bandwidth, 24/7 support, DDoS protection.

Value for price:8.7

Digital Ocean 60GB Droplet $18.00

1 website, 60GB SSD, 3TB transfer, backups ($6.00/month), 24/7 support.

Value for price:8.2

Cloud VPS XL $26.99

1 website, 400GB SSD, 32TB bandwidth, 24/7 support, DDoS protection.

Value for price:8.9

Digital Ocean 80GB Droplet $24.00

1 website, 80GB SSD, 4TB transfer, backups ($8.00/month), 24/7 support.

Value for price:8.5

Cloud VPS 1 €15.99

1 website, 100GB SSD, Plesk Web Admin, 24/7 support.

Value for price:8.3

Digital Ocean 160GB Droplet $48.00

1 website, 160GB SSD, 5TB transfer, backups ($16.00/month), 24/7 support.

Value for price:8.7

Cloud VPS 2 €22.99

1 website, 100GB SSD, 5 cPanel/WHM accounts, 24/7 support.

Value for price:8.5

Digital Ocean 320GB Droplet $96.00

1 website, 320GB SSD, 6TB transfer, backups ($32.00/month), 24/7 support.

Value for price:8.9

In some cases companies have different prices based on various components like a location.
As a result in rare cases the prices displayed here can differ from the ones you see on their websites.

Enterprise plans

Contabo offers comprehensive options for large enterprises with Virtual Dedicated Servers like Cloud VDS XL and dedicated server options starting at €99.98/month. These plans emphasize high RAM and multiple CPU cores. Name.com’s higher-end cloud hosting such as the Digital Ocean 320GB Droplet is suitable for medium to large enterprises requiring substantial storage and bandwidth. While Contabo provides extensive server specifications and customization, Name.com balances affordability with robust capabilities, making them versatile for a range of enterprise needs.

Contabo vs Name.com: Ease of setup

Evaluates the ease of setting up and migrating websites on the hosting
platform.

Score Components:

  • Site migration (25%): Assesses whether the provider offers tools for site migration,
    either automated or manual, and whether these services are free or require a fee.
  • Admin panel usability (35%): Evaluates the type of admin panel provided, such as the
    standard cPanel or a custom solution, focusing on its accessibility and user-friendliness for both
    technical and non-technical users.
  • Setup features (20%): Examines the availability and ease of use of various setup
    features, including FTP accounts, file managers, email account setup, PHPMyAdmin, and easy CDN
    configuration.
  • Help center quality (20%): Measures the quality and accessibility of the provider’s
    help center resources, including articles and tutorials.

7.4
8.2

🏆 Winner
Name.com:
Offers a simple and user-friendly setup process with strong support resources.

Contabo provides a custom Control Panel for managing your services, which includes options to order new services, review and manage servers, and perform various administrative tasks. This custom Control Panel is detailed and offers multiple functionalities like setting up a VPS plan, checking server status, and managing add-ons. While powerful and comprehensive, it may require a bit more acclimation for non-technical users.

Name.com, on the other hand, utilizes the widely recognized cPanel, known for its user-friendly interface and ease of use. The simple one-click setup for connecting domains to popular CMS like WordPress, coupled with automated backups and a user-friendly interface, makes Name.com particularly accessible for users of all experience levels. The familiarity and ease of using cPanel make the initial setup and website management straightforward.

Contabo and Name.com both offer tools for site migration. Contabo provides expert help and managed services for setting up, installing, and managing servers, but there’s no explicit mention of free automated site migration tools. Name.com shines in this area by offering automated backups and one-click WordPress installations, simplifying the process of site migration for users. More details on any fees for these services are not provided.


The help center resources for both providers are comprehensive but differ in structure. Contabo features a detailed support system with tutorials and a ticket submission system, accessible through their Support page. The knowledge base covers various administrative and technical aspects. Name.com’s Knowledge Base is extensive and organized into multiple categories, providing step-by-step guides and immediate answers. Live chat support and a well-organized ticketing system enhance its accessibility.

User management

Assesses the platforms’ capabilities in managing user roles, permissions, and
accessibility.

Score Components:

  • Role customization (40%): Flexibility in creating and defining user roles and
    permissions.
  • Ease of management (30%): User interface and tools for managing users.
  • Access control (20%): Effectiveness of access control measures for different user
    levels.
  • Scalability (10%): Ability to manage a growing number of users efficiently.

5.0
0.0

🏆 Winner
Contabo:
Contabo offers a detailed user management system through its Control Panel, allowing individuals to manage their personal information, security settings, and server permissions efficiently. Users can authorize others to have specific permissions for their servers. Conversely, Name.com lacks detailed information regarding user roles and permissions, making it difficult to evaluate their flexibility in creating and defining user roles. Without clear documentation, users may find it challenging to manage roles and permissions as per their specific needs on Name.com.

Contabo’s user interface is user-friendly, allowing users to manage various aspects of their service, including upgrading VPS, solving connection issues, or extending SSD storage. The interface also incorporates a Customer Details Menu for updating personal info and a section to manage API credentials. On the other hand, due to the lack of details, it’s unclear how Name.com’s interface compares. Without this critical information, determining the ease of user management tasks on Name.com is challenging.

When assessing access control measures, Contabo stands out with mandatory Two-Factor Authentication and free DDoS protection for all plans, ensuring robust security for users. The provider’s support ticket system and managed server add-ons further enhance its capability to efficiently manage a growing number of users. In contrast, the lack of specific information from Name.com makes it challenging to gauge their effectiveness in access control and scalability. Users seeking solid security and efficient user management are likely to find Contabo more appealing.

Contabo user roles table:

Role Description Access highlights
Primary User Main account holder responsible for overall management. Full access to all features, including billing, personal info, and server settings.
Authorized User Additional user with assigned permissions for server tasks. Specific permissions given by the primary user, like managing servers or API access.

:h4

Customer support

Evaluates the quality, availability, and scope of the customer support offered by the
hosting provider.

Score Components:

  • Support communication channels (30%): Measures the variety of customer support types
    provided (live chat, chatbot, email, phone, etc.)
  • Availability (20%): Assesses the availability hours for each channel, including 24/7
    support options.
  • Technical support quality (30%): Assesses whether the provider offers comprehensive
    technical support, including hardware upgrades (e.g., HDD to SSD), software installations, and web
    server configuration changes.
  • Enterprise support (20%): Checks if there are dedicated or priority support services
    for enterprise-level customers.

7.1
8.2

🏆 Winner
Name.com:
Offers comprehensive customer support with multiple channels and a 30-day money-back guarantee.


Phone support







Live chat support







Chatbot







Email/ticket support







Enterprise support
(dedicated agent, priority support)






Contabo provides multiple support channels such as phone, email, and a comprehensive FAQ section. Their support ticket system is responsive with replies often within an hour. However, Contabo lacks live chat and 24-hour support, and there is no money-back guarantee. Their managed services and emergency support upgrades can be useful, but the user interface can feel outdated.

Name.com stands out with its 30-day money-back guarantee and various support options, including live chat and a virtual bot available for extended hours. They offer phone support every day, though for limited hours, and maintain a detailed knowledge base. Free automated backups and a 99.99% uptime guarantee add to its appeal, making it a more user-friendly option based on the available support.

Contabo vs Name.com: User feedback

Contabo
10 reviews reviews
3.3 out of 5 stars
Name.com
27 reviews reviews
2.7 out of 5 stars

Contabo offers affordable and powerful VPS plans, which are particularly beneficial for running demanding software and complex tasks. Several users have praised the reliability, stability, and cost-effectiveness of the service, highlighting its great value for money. However, frequent downtime, limited customer support, and a somewhat outdated control panel have been significant points of concern. Some users have experienced slow response times and unresolved service requests, suggesting areas for improvement in customer service and operational transparency.

User feedback for the hosting provider reveals a mixed bag of experiences. While many users appreciate the straightforward domain registration process, easy-to-use interface, and competitive pricing, there are significant concerns regarding customer service. Negative reviews often highlight slow response times, unhelpful support, and issues with account management. Users also express dissatisfaction with hosting services, citing technical difficulties and a lack of advanced features. However, some long-term users remain loyal, finding the platform reliable for domain-related solutions despite its shortcomings in customer support.

Contabo vs Name.com: FAQ

Which platform is better suited for hosting WordPress websites?


Both Contabo and Name.com offer WordPress hosting with rapid deployment and essential features like backups and SSL. The choice between them would depend on the specific needs of the user, such as performance for multimedia content or user-friendly management tools. Therefore, both platforms are effectively tied in this category, making either a viable option for WordPress hosting.

Which hosting service offers better security features?


Contabo provides robust security measures including always-on DDoS protection, SSL certificates, and Two-Factor Authentication. Name.com offers automated backups, regular server monitoring, and spam protection, also ensuring strong security. However, Contabo’s detailed data center security measures like CCTV surveillance and role-based access controls give it a slight edge in security features.

Which platform offers better customer support?


Name.com stands out with more comprehensive customer support options, including live chat, virtual bot, phone support, and a 30-day money-back guarantee. Contabo offers phone and email support but lacks live chat and 24-hour support. Users have praised Name.com for its customer service accessibility, making it the better option for support.

Which hosting service offers more scalability options for growing websites?


Both Contabo and Name.com offer good scalability options; Contabo allows for easy upgrading of VPS packages without sacrificing availability and uptime and offers high-speed virtual private networks. Name.com supports easy upgrades in memory and disk space, powered by DigitalOcean’s infrastructure, catering well to managed WordPress hosting and other services. Both platforms are quite elastic and adjustable, but Contabo may have a slight edge due to its broader range of server configurations.

What are the major differences in pricing and value between Contabo and Name.com?


Contabo offers a variety of VPS plans starting at $3.99/month, focusing on extensive resource provisions like high RAM and multiple CPU cores. Name.com’s Cloud Hosting plans begin at $6.00/month, powered by DigitalOcean, offering straightforward options including free SSL certificates and a range of email accounts. While Contabo’s higher cost plans come with more resources, Name.com presents a broader selection for varied user requirements, ultimately offering higher value for a wider audience.

    The making of this blog

    We followed a clear, step-by-step process to write and research this article.

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