Contabo vs Rochen: guide for 2024

Contabo vs Rochen: Final verdict

Looking over Contabo vs. Rochen, it becomes clear that each hosting provider offers unique strengths suited to different user needs.

• 
  Rochen (Overall grade: 8.5)
  
  provides a versatile and user-friendly hosting experience with a focus on security and customer support. Its standout features include instant activation, free SSL certificates, automated backups, and an intuitive admin panel with integrated WordPress tools. The service offers strong performance through its use of LiteSpeed technology and NVMe storage, in addition to comprehensive malware protection. While the customer support response times can sometimes be slow, the round-the-clock availability through multiple channels helps mitigate this issue.
• 
  Contabo (Overall grade: 7.6)
  
  excels in providing affordable, high-performance VPS plans with robust CPU and storage options, suitable for handling demanding applications and high-traffic websites. With a 99.996% uptime guarantee, fast SSDs, and extensive security features like Two-Factor Authentication and DDoS protection, Contabo is a reliable choice. However, its customer support has been noted to have slower response times, and the interface could use modernization. Additionally, its lack of live chat support and occasional downtimes are areas for improvement.

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner Contabo: Exceptional uptime and performance.

Contabo stands out with its 99.996% uptime guarantee, ensuring your site remains online almost all the time. This is supported by their use of fast AMD EPYC 7282 processors and high-speed SSD storage options. Additionally, their global data centers, comprehensive security measures like DDoS protection, and monitored facilities offer a reliable hosting solution.

While Rochen offers a strong 99.9% uptime guarantee and a 100% SLA for dedicated VMs, it doesn’t quite match Contabo’s uptime. Rochen’s commitment to 100% network and power availability, along with proactive monitoring and redundant architecture via AWS, ensures reasonable reliability. However, when it comes to uptime and performance, Contabo takes the lead.

🏆 Winner: Contabo: An efficient and feature-rich hosting service.

When comparing general performance, Contabo and Rochen offer competitive speeds and data center networks. Contabo utilizes AMD EPYC 7282 16-core processors and allows for traffic of up to 32TB with fast SSD or Gen 4 PCIe NVMe SSD. Their connection speeds range from 200Mbit/s to 1Gbit/s with an option for 10Gbit/s. Rochen leverages SSD NVMe storage coupled with LiteSpeed Enterprise Web Server and HTTP/3 support, boosting site speed further with LiteSpeed Caching and QUIC. Both providers have a global footprint: Contabo serves the US, UK, Germany, and Singapore, while Rochen’s exact locations remain unspecified. Rochen employs built-in caching methods to enhance performance.

Website Speed

Contabo offers a range of fast connection speeds, SSD storage options, and a 99.996% uptime guarantee ensuring reliable website performance. Their free DDoS protection adds another layer of site stability. On the other hand, Rochen harnesses LiteSpeed technology, HTTP/3, and QUIC to maximize speed, benefiting further from LiteSpeed Caching. While Rochen focuses on HTTP/3 advancements, Contabo’s extensive data center presence and multiple connection speed options make it a strong contender for maintaining website speed.

Scalability

Contabo provides scalable VPS packages, allowing smooth upgrading without sacrificing availability or uptime. They offer elastic scaling and a variety of pricing plans that accommodate different budgets. Managed services are available for more complex setups. Unfortunately, Rochen’s specifics regarding scalability mechanisms and costs are not detailed, making it harder to assess their scalability efficiency.

Overall, Contabo’s detailed performance metrics and comprehensive scalability options make it a preferred choice for users seeking a reliable and affordable hosting service.

🏆 Winner Rochen: Rochen offers a well-rounded security feature set and operational security measures that cater to comprehensive client needs.

Technical security measures:

Contabo and Rochen both offer various essential security measures. Contabo provides always-on DDoS protection and Imunify AV for malware scanning on cPanel servers, while Rochen includes proactive malware defense and Imunify360 malware protection in their plans. Contabo’s data centers use magnetic cards for access control, whereas Rochen’s servers are managed under AWS architecture ensuring network redundancy. Additionally, Contabo permits customization of PHP versions to improve security, while Rochen supports a wide range of versions up to PHP 8.3. For SSL certificates, Rochen offers both free Let’s Encrypt SSL and paid GeoTrust options, whereas Contabo integrates SSL for secure communications.

Operational security measures:

In terms of operational security, Contabo’s data centers have 24/7 CCTV surveillance and role-based access controls, while Rochen’s data centers boast biometric access screening and full-building video capture. Contabo uses Two-Factor Authentication (2FA) to protect accounts from unauthorized access, while Rochen employs continuous server monitoring and custom Web Application Firewall (WAF) rulesets to deflect common cyberattacks. Both offer backup solutions: Contabo provides FTP backup and object storage, whereas Rochen guarantees automatic daily and on-demand backups.

Compliance and certifications:

Both providers maintain GDPR compliance, but Rochen further strengthens GDPR adherence with a dedicated privacy contact and data processing agreement. Contabo suggests PCI compliance due to their security emphasis, but Rochen does not specify. Rochen’s physical security attributes are certified: SSAE 18 SOC 2 Type II for the US data center and multiple ISO certifications for the UK facility. Contabo supports high redundancy for reliable operations, which likely meets various industry standards.

🏆 Winner
Rochen: A robust hosting provider known for its versatile plans and comprehensive security measures.

Contabo and Rochen both offer a variety of features catering to different types of users. Contabo stands out with its powerful AMD EPYC 7282 16-core processors, customizable VPS hosting plans, and an extensive array of control panel features, including private networking and reverse DNS management. Additionally, it supports a high data traffic limit of 32TB and provides a flexible upgrade path. Its global data center presence and consistent 99.996% uptime make it a reliable choice for high-traffic websites, offering advanced security features like Two-Factor Authentication and always-on DDoS protection.

Rochen, on the other hand, places a strong emphasis on user-friendly features and security. It provides instant activation, unlimited MySQL databases, and a fully managed DNS service. The hosting plans, ranging from Solo to Reseller, offer a generous amount of SSD NVMe storage and unmetered premium data transfer. Rochen also includes developer-friendly features like Git, SVN, SSH, and SFTP access across all plans. Its proactive malware defense, free automatic malware cleanup, and AWS architecture ensure a secure hosting environment. Additionally, Rochen offers a 30-day money-back guarantee for all hosting plans, making it a customer-friendly option.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Contabo and Rochen offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Both Contabo and Rochen offer comprehensive email hosting services. Contabo allows users to create, manage, and secure email accounts directly from its control panel. Rochen also provides a complete email service with options for setting up email campaigns and transactional emails. Rochen’s additional features include managed email security through Spam Experts Filtering and the option to use services like Google Workspace or Outlook.

🏆 Winner Rochen:A dependable hosting provider offering a variety of plans suitable for different CMS platforms and needs.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

The comparison reveals that Rochen offers more diverse hosting plans tailored for specific platforms like Magento, Drupal, and Joomla, with features such as unmetered premium data transfer and specific storage capacities. Contabo, however, excels with its variety of VPS and VDS plans, featuring high RAM and storage options at a relatively lower price point. Both providers have strengths in different areas, making them suitable for varying business needs.

Enterprise plans

For enterprises, Contabo offers various dedicated server options with high CPU cores and storage capacities tailored for large-scale applications and intensive workloads. Rochen’s reseller plans are versatile, catering to businesses needing to host multiple websites with unmetered bandwidth, and substantial NVMe storage. Both providers ensure robust security features and excellent customer support, making them viable options for growing enterprises.

🏆 Winner
Rochen: Rochen provides a streamlined setup experience, user-friendly admin panel, and strong migration support.

Contabo employs a custom Control Panel designed to manage services and servers efficiently. This panel is accessible for both technical and non-technical users, allowing them to place orders, manage server settings, and provision new instances without much hassle. It offers various functionalities like extending SSD storage, setting up the location, OS, and Control Panel during the order process, and performing server management tasks like restarting or making snapshots. Conversely, Rochen uses a standard cPanel integrated with additional tools like BoldGrid for WordPress installation, making it very user-friendly for non-technical users. Rochen’s panel also supports one-click CMS installations and multiple website management, making it very straightforward for users with different levels of expertise.

Rochen takes the lead when it comes to website migration by offering free migration services for up to 10 websites, typically completed within 24 hours. This is a significant advantage for users who seek a hassle-free transition to a new hosting provider. On the other hand, Contabo does not explicitly mention free migration services, putting more responsibility on the user for transferring their sites manually or using third-party tools.

Both hosting providers have comprehensive help centers, but Rochen’s documentation is more inclusive, covering a wide range of topics from hosting plans to detailed articles on various CMS functionalities and troubleshooting. Rochen also provides 24/7 support with a fast average response time of 15 minutes, ensuring timely assistance. Contabo offers extensive tutorials, an FAQ section, and good customer support through ticketing and phone during specific hours.

Both hosting providers have comprehensive help centers, but Rochen’s documentation is more inclusive, covering a wide range of topics from hosting plans to detailed articles on various CMS functionalities and troubleshooting. Rochen also provides 24/7 support with a fast average response time of 15 minutes, ensuring timely assistance. Contabo offers extensive tutorials, an FAQ section, and good customer support through ticketing and phone during specific hours.

🏆 Winner Rochen: Rochen offers an exceptional user management experience with optimal flexibility and advanced features.

When comparing the user management features of Contabo and Rochen, Rochen’s ability to define and manage user roles and permissions takes the lead. Contabo provides a range of functionalities like viewing and updating personal information, changing email addresses, and authorizing additional users. However, Rochen’s platform is more flexible, evidently supporting a more complex hierarchy of user roles and permissions. This flexibility is crucial for businesses needing to delegate tasks without compromising security or operational efficiency.

Regarding user interfaces, Contabo’s Control Panel is user-friendly, enabling users to manage their services effortlessly, including upgrading VPS and handling security settings. While comprehensive, Rochen’s UI surpasses it by offering an even more intuitive design. Rochen’s tools streamline user management, making it easier for administrators to navigate through permissions and roles, ensuring a smoother user experience.

In terms of access control measures and scalability, Rochen’s system is designed to handle a larger user base more efficiently. Contabo mandates two-factor authentication for all users, which is a solid security measure, but Rochen provides more nuanced access controls. From regenerating client secrets to managing extensive user roles, Rochen ensures that scaling up does not lead to management inefficiencies or reduced security—something critical for growing organizations.

Contabo User Roles Table:

🏆 Winner Rochen: Offers round-the-clock support with an in-house team and quick response times.

Contabo provides various support channels such as phone, email, and an extensive knowledge base. However, it lacks live chat support and operates within limited hours for phone support, with no 24-hour availability. Managed services are offered, but they come as an upgrade, which includes more personalized support and priority emergency service.

Conversely, Rochen stands out with its 24/7 support availability through the My Rochen portal and ensures a swift response time, typically within 15 minutes. The support is managed by an in-house team, offering both ticket and scheduled phone call options. Rochen further enhances its support with proactive server monitoring and a seamless website migration service for up to 10 sites.

Contabo vs Rochen: User feedback

Contabo’s hosting services are highly appreciated for their affordability and powerful VPS plans, which can handle demanding software and complex tasks efficiently. Users find the setup process relatively easy and often compliment the cost-effectiveness and reliability of the service, despite occasional downtime reported by some. However, criticisms are directed towards their customer support, which has been described as slow and unresponsive at times, and their user interface could benefit from modern improvements. Frequent downtimes without notice and issues with specific regional servers have also been noted as areas needing improvement.

Users appreciate Rochen for its seamless and efficient website migration service and the reliability offered by its US and UK data centers. The experience is generally smooth and hassle-free, making it a preferred choice for many. On the downside, some users find the customer support lacking due to its limited availability via email and the response time being slow. Additionally, the pricing is considered slightly higher than expected.

Contabo vs Rochen: FAQ