Digital Ocean vs Pair.com: Final verdict
Looking over DigitalOcean vs. Pair Networks, it’s clear why both hosts are so popular. They have both hosted millions of
websites that run on WordPress for decades, building up a loyal customer base.
DigitalOcean (Overall grade: 8.3)
excels in providing flexible computing resources, making it ideal for developers and businesses needing scalable and high-performance cloud-based solutions. Its strengths include substantial security measures, a user-friendly admin interface, and a plethora of features like real-time monitoring, load balancers, and automated backups. The global infrastructure with 14 data centers ensures excellent accessibility and performance. However, it lacks built-in email hosting and phone support, which may require users to seek additional third-party services for comprehensive solutions.
Pair Networks (Overall grade: 7.9)
offers a more user-friendly experience tailored for simpler setups, including WordPress and shared hosting. Its features such as optimized WordPress hosting, extensive email capabilities, and free site migrations cater particularly well to small businesses and personal websites. While it doesn’t offer the same level of technical flexibility or advanced security certifications as DigitalOcean, it makes up for it with exceptional customer support, phone assistance, and an intuitive control panel. The main shortcomings include less advanced caching and performance optimization compared to DigitalOcean, and a slightly higher entry-level pricing structure.
Overall grade:8.3 |
Overall grade:7.9 |
|
---|---|---|
Uptime and Availability | 9.2 | 9.0 |
Hosting Performance | 8.8 | 7.2 |
Hosting Security | 9.1 | 8.1 |
Price | 8.7 | 8.5 |
Hosting Features | 6.9 | 6.1 |
Ease Of Setup | 8.2 | 8.6 |
User Management | 8.0 | 7.8 |
Customer Support | 7.8 | 8.2 |
User feedback | 4.6/5 | 4.9/5 |
Hosting types offered
Both platforms provide a variety of hosting types, each designed to meet the different needs of users.
Shared hosting | ||
Cloud hosting | ||
WordPress hosting | ||
Ecommerce hosting | ||
VPS hosting | ||
Dedicated hosting |
Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.
features, making it a better choice for businesses prioritizing long-term growth.
Detailed comparison
Uptime and availability
Evaluates the average uptime statistics, uptime guarantee and overall availability of the hosting
provider
Score Components:
- Uptime percentage (30%): evaluates the uptime statistics in given period of time
- Uptime guarantee (20%): Assesses if the platform offers an uptime guarantee and
whether the actual uptime matches the promised guarantee. - General performance (25%): Evaluates how fast is the average response time and overall
it’s stability. - Responsiveness (10%): Adaptability to different devices and screen sizes.
- Availability (25%): Reflects the total downtime and number of outages.
Winner DigitalOcean: DigitalOcean outshines with its comprehensive global monitoring and high availability features.
DigitalOcean offers an impressive range of uptime and availability features. It provides real-time alerts for latency and downtime, monitors endpoints across multiple global regions, and includes automated and customizable monitoring options. Its 99.99% uptime SLA, coupled with high-quality infrastructure and multiple data centers, ensures reliable and fast service delivery. Additionally, features like load balancers and automated backups further enhance its performance and reliability.
Pair Networks also delivers excellent uptime and availability with well above 99.9% uptime and redundant network connections. Their daily data backups and green hosting initiatives make them a reliable and environmentally conscious choice. With a strong reputation for security and customer support, Pair Networks serves clients globally and maintains stability across all hosting levels. Though slightly behind DigitalOcean, their features make them a solid choice for dependable hosting services.
Which one has better hosting performance?
Score Components:
- Hosting speed (30%): This includes SSD quality, Load times, PageSpeed score ranges,
additional information on website speed, built-in plugins for performance enhancement, available caching
methods, and CPU/RAM options - CDN (20%): Considers whether CDN is available or not, whether it’s free or paid, and
the quality of the CDN service - Available data centers (30%): Evaluates the number of data centers and their locations
globally. - Scalibility (20%): Looks at whether elastic scaling is available, the process required
to scale (manual upgrade vs. automatic scaling), the presence of dedicated servers, and the costs
associated with scaling.
🏆 Winner
DigitalOcean: Efficient and reliable, ideal for developers and businesses.
DigitalOcean stands out in general performance with its SSD storage ensuring faster content retrieval and load times. Their infrastructure includes 14 globally distributed data centers to enhance accessibility and performance. Droplets, DigitalOcean’s virtual machines, offer flexibility and can be optimized for various workloads, while a built-in CDN further enhances speed and reliability. Pair Networks uses SSD storage too but doesn’t specify load times or specific performance benefits. With a custom control panel and 28 years of experience, Pair Networks guarantees solid performance, yet lacks the detailed enhancements provided by DigitalOcean.
Website Speed
When it comes to website speed, DigitalOcean leverages advanced caching methods and automatic backups to maintain high-performance levels. Their CDN further reduces latency, offering a quick and seamless user experience. Pair Networks also offers solid SSD storage and free SSL certificates but doesn’t specify advanced caching methods or CDN integration, potentially making them less optimized for speed compared to DigitalOcean.
Scalability
DigitalOcean offers a highly scalable environment, allowing for horizontal scaling and load balancing to handle traffic spikes effectively. Their pricing starts at $4 per month and is transparent, providing a cost-effective scaling solution without requiring major plan upgrades. Pair Networks offers easy scaling but doesn’t provide detailed information on dedicated servers or automatic scaling. Their plans, starting higher at $7.95, may require manual upgrades for scaling needs.
Which one has better security features?
and regulatory requirements
Score Components:
- Technical security measures (40%): This includes encryption, firewalls, DDoS
protection, secure configurations, server monitoring, access control and availability of security addons
(e.g Sitelock security). - Operational security measures (30%): Encompasses data privacy, backups and data
redundancy. - Compliance and certifications (20%): Adherence to legal and regulatory requirements
(e.g., GDPR, HIPAA) and possession of certifications (e.g., ISO 27001, SOC 2). - Business and reliability (10%): Factors in the provider’s reputation, uptime
guarantees, and customer support.
🏆 Winner
DigitalOcean: With a robust suite of advanced security features and comprehensive regulatory compliance.
Technical security measures:
DigitalOcean excels in providing an extensive range of technical security features including DDoS protection, cloud firewalls, SSH access, two-factor authentication, and a web application firewall. Pair Networks also offers strong technical measures like automatic malware scanning, use of a proprietary ticketing system, and junk/spam filtering for emails. Both services provide SSL certificates, though DigitalOcean’s automatic backups and advanced encryption practices at rest and in transit slightly edge out Pair Networks’ offering.
Operational security measures:
In terms of operational security, DigitalOcean features virtual private cloud (VPC) networking, load balancers, managed databases with encrypted connections, and extensive permissions options. Pair Networks provides similar operational measures with enhancements such as dedicated file systems and operating system installations in their VPS hosting, along with configurable automated backups in their managed WordPress hosting. Despite both services’ strong offerings, DigitalOcean’s operational security measures present a more extensive suite.
Compliance and certifications:
DigitalOcean leads in compliance, boasting GDPR, PCI-DSS, SOC 2 Type II, SOC 3 Type II, ISO/IEC 27001:2013, CSA STAR Level 1, and APEC CBPR PRP certifications. Pair Networks also complies with GDPR and PCI-DSS standards but does not specify further certifications. DigitalOcean’s comprehensive range of certifications provides a higher security assurance.
SSL certificate |
Available |
Available |
Additional security features |
DDoS protection, firewalls, WAF |
Malware scanning, email security |
PHP versions |
Multiple versions supported |
Multiple versions supported |
GDPR compliance |
Compliant |
Compliant |
HIPAA compliance |
Not specified |
Not specified |
PCI compliance |
Compliant |
Compliant through Stripe |
Hosting features
Score Components:
- Domains (20%): Assesses the availability of a free domain, domain purchase options, and
pricing - Email (15%): Considers if the provider offers full email hosting, or is reselling
third-party service, and if the email is only transactional or not - Website builder (15%): Checks if website builder is available, and it’s user
friendliness and overall the level of customization allowed. - Staging environment (20%): Determines if a staging environment is available, allowing
for testing changes before going live. - FTP & SFTP accounts (10%): Evaluates if and how easily users can access FTP and
SFTP accounts - Git and SSH access (20%): Assess whether Git is integrated into the hosting service and
if SSH access is provided
🏆 Winner DigitalOcean: A robust hosting solution with extensive features and high reliability.
DigitalOcean and Pair Networks each bring their unique strengths to the table. DigitalOcean is known for its comprehensive security features, including DDoS protection, firewalls, and SSL certificates, which are readily available across their services. Their hosting types are diverse, offering everything from dedicated hosting to managed Kubernetes and databases. Users also benefit from features like Virtual Private Cloud, load balancers, and a globally distributed 14 data center infrastructure guaranteeing 99.99% uptime. This makes it a strong choice for developers and businesses that require a reliable and secured hosting environment. On the other hand, Pair Networks concentrates more on simplicity and accessibility, particularly with their WordPress and shared hosting options. They provide essential services like SFTP and SSH access, but some features like SSH access and off-server backups are limited to certain plans or require additional fees. Their automatic malware scanning and core updates for WordPress hosting offer a degree of protection and maintenance not explicitly mentioned by DigitalOcean.
When it comes to additional services, DigitalOcean’s offering is more comprehensive. Apart from essential services like DNS and object storage, DigitalOcean provides platform as a service (PaaS) through their App Platform. This can be a significant advantage for developers looking to deploy applications easily. Pair Networks, although offering similar essential services such as free SSL certificates and 24/7 support, has fewer free or all-inclusive features compared to DigitalOcean. For example, their custom email hosting and VPS hosting platform are only available with certain plans or at an additional cost. This could influence users looking for more inclusive services or ones that require particular features without additional expenses. Both platforms have their merits, but for users seeking more bundled features and higher reliability, DigitalOcean might be the preferable choice.
Free domain |
No |
Yes, for the first year |
Free SSL |
Yes |
Yes |
Email hosting |
No |
Yes |
Website builder |
No |
Yes |
Staging environment |
No |
Yes |
FTP & SFTP accounts |
Yes |
Yes |
Git and SSH access |
Yes |
Yes |
Free backup |
Yes |
Yes, for certain plans |
Money back guarantee |
No |
No |
Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both DigitalOcean and Pair Networks offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.
Email services:
DigitalOcean does not provide built-in email hosting services, meaning customers might need to look elsewhere or utilize external services like Google Workspace or Zoho for their email needs. Pair Networks, on the other hand, includes robust email hosting in their shared hosting plans, with the ability for customers to set up to 500 email addresses. This makes Pair Networks a convenient option for users who prefer an all-in-one solution that encompasses both website hosting and email services under one roof.
Price
Score Components:
- Plan value (40%): What each pricing tier offers.
- Transparency and clarity (30%): Clearness of pricing structures.
- Flexibility of plans (20%): Range of options to suit different budgets.
- Hidden costs (10%): Additional expenses not included in the plan.
🏆 Winner DigitalOcean: DigitalOcean and its managed service Cloudways offer flexible, affordable, and feature-rich hosting plans suitable for various needs.
Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.
Comparing the pricing plans of DigitalOcean and Pair Networks reveals some distinct differences. DigitalOcean offers a wide range of affordable plans like Basic Droplets starting at $4/month and Manageable WordPress options via Cloudways. In contrast, Pair Networks’ shared hosting starts at $7.95/month, which includes more storage and monthly data transfer. Pair Networks also provides extensive email capabilities and support for unlimited domains. For managed WordPress, DigitalOcean offers lucrative credits for new users while Pair’s starting price is $14.95/month. When considering VPS hosting, DigitalOcean’s plans range from $4/month up to $131/month for specialized droplets, offering various computational solutions, whereas Pair Networks’ managed VPS hosting starts at $25/month with bundled security features. Both providers ensure reliable uptime, SSL certificates, and comprehensive support across their offerings.
Basic Droplet$4/month
Managed via Cloudways, Free SSL, Automatic Backups, 1-click Install, DDoS protection. Value for price:8.8
|
WP Enthusiast I$14.95/month
2 Sites, 30 GB SSD, 150 GB Bandwidth, Automatic Updates, Staging, Free SSL, 24/7 Support. Value for price:8.4
|
Cloudways$100 credits
Managed Hosting. Free SSL, Automatic Backups, DDoS protection. Value for price:8.9
|
WP Enthusiast II$39.95/month
5 Sites, 80 GB SSD, 400 GB Bandwidth, Automatic Updates, Staging, Free SSL, 24/7 Support. Value for price:7.8
|
N/A |
WP Professional I$49.95/month
10 Sites, 40 GB SSD, 600 GB Bandwidth, Automatic Updates, Staging, Free SSL, 24/7 Support. Value for price:7.6
|
N/A |
WP Professional II$89.95/month
25 Sites, 80 GB SSD, 1200 GB Bandwidth, Automatic Updates, Staging, Free SSL, 24/7 Support. Value for price:7.2
|
N/A |
WP Professional IIIStarts at $122.50/month
Unlimited Sites, 480 GB+ SSD, 2 TB Bandwidth, Automatic Updates, Staging, Free SSL, 24/7 Support. Value for price:7.0
|
Website Hosting$4/month
1-Click Apps, 99.99% Uptime, 14 Data Centers, Transparent Pricing. Value for price:8.7
|
Shared Hosting 1$7.95/month
Unlimited Domains, 30 GB Disk Space, 500 GB Monthly Transfer, 500 Emails, Free SSL, 24/7 Support. Value for price:8.5
|
N/A |
Shared Hosting 2$11.95/month
Unlimited Domains, 60 GB Disk Space, 1000 GB Monthly Transfer, 500 Emails, Free SSL, 24/7 Support. Value for price:8.3
|
N/A |
Shared Hosting 3$19.95/month
Unlimited Domains, 100 GB Disk Space, 1500 GB Monthly Transfer, 500 Emails, Free SSL, 24/7 Support. Value for price:8.0
|
N/A |
Shared Hosting 4$31.95/month
Unlimited Domains, 150 GB Disk Space, 2000 GB Monthly Transfer, 500 Emails, Free SSL, 24/7 Support. Value for price:7.7
|
Secure Web HostingPricing not mentioned
VPS, DDoS Protection, Automatic backups, SSL, SSH Access, Two-factor Authentication. Value for price:N/A
|
VPS Hosting Plan$25/month
30 GB SSD, 2 GB RAM, 1 vCPU, 24/7 Support, Unlimited Sites & Emails, Malware Scanning, Free SSL. Value for price:7.9
|
N/A | N/A |
Enterprise plans
DigitalOcean offers dedicated CPU droplets starting at $42/month for 4GB memory and substantial storage-optimized options at $131/month, making it versatile for enterprise requirements. Pair Networks provides managed VPS solutions starting at $25/month, focusing on security with automatic malware scanning and SSL certificates, suiting businesses that need enhanced security and support. Both hosts guarantee high uptime and reliability, ensuring enterprise-level performance.
Digital Ocean vs Pair.com: Ease of setup
platform.
Score Components:
- Site migration (25%): Assesses whether the provider offers tools for site migration,
either automated or manual, and whether these services are free or require a fee. - Admin panel usability (35%): Evaluates the type of admin panel provided, such as the
standard cPanel or a custom solution, focusing on its accessibility and user-friendliness for both
technical and non-technical users. - Setup features (20%): Examines the availability and ease of use of various setup
features, including FTP accounts, file managers, email account setup, PHPMyAdmin, and easy CDN
configuration. - Help center quality (20%): Measures the quality and accessibility of the provider’s
help center resources, including articles and tutorials.
🏆 Winner
Pair Networks: offers a user-friendly and feature-rich hosting experience suitable for both beginners and advanced users.
DigitalOcean uses a streamlined, custom admin interface for their Droplets and App Platform, designed for developers with some technical knowledge. It includes 1-Click Apps and fully managed Platform as a Service offerings, focusing more on flexibility and control for users who prefer a hands-on approach. On the other hand, Pair Networks employs the Account Control Center (ACC), a custom-built management interface that emphasizes ease of use and security. ACC is specifically designed to simplify the hosting experience for users of all skill levels, making it a good option for those who might find standard cPanel interfaces challenging.
Both admin panels are designed with different user bases in mind. DigitalOcean’s tools and setup options are ideal for developers seeking more control and customization, whereas Pair Networks’ ACC is more intuitive and caters to users who appreciate a simplified, yet efficient, control panel. Pair Networks also includes features such as a drag-and-drop WordPress site builder, making it accessible for beginners.
Regarding migration tools, DigitalOcean offers services like Cloudways for managed migration, though it can be complex for users who aren’t very tech-savvy. The Cloudways service ensures that sites are transferred smoothly, but it may involve some upfront learning. In contrast, Pair Networks provides a free migration service, handling the site transfer at no additional cost. This is a significant advantage for users who prefer a hands-off approach and less hassle during the migration process.
For help center resources, DigitalOcean offers extensive documentation and community support. Their tutorials cover numerous topics, although the information can be dense for less experienced users. Pair Networks provides a comprehensive knowledge base, video tutorials, and 24/7 customer support. Their resources are structured to assist users at all levels, ensuring that both beginners and advanced users can find the help they need efficiently.
User management
accessibility.
Score Components:
- Role customization (40%): Flexibility in creating and defining user roles and
permissions. - Ease of management (30%): User interface and tools for managing users.
- Access control (20%): Effectiveness of access control measures for different user
levels. - Scalability (10%): Ability to manage a growing number of users efficiently.
🏆 Winner DigitalOcean: Superior in user management and flexibility.
DigitalOcean and Pair Networks offer distinctive features for user management, each catering to different needs. DigitalOcean enables a more flexible structure through its team-based approach where team owners can invite an unlimited number of members and define roles such as Owner, Biller, and Member. This flexibility in defining roles and permissions is straightforward, providing a higher degree of customization. Pair Networks, on the other hand, utilizes WordPress user roles such as Administrator, Editor, Author, Contributor, and Subscriber, offering a granular level of role specificity within a WordPress environment. However, this structure is less adaptable outside the content management scope of WordPress.
When managing users, DigitalOcean provides a seamless user interface that allows team owners to add, revoke, and modify roles effortlessly. The platform’s tools for inviting new members and viewing the team’s status are intuitive and easy to navigate, consolidating all relevant information in one accessible area. Pair Networks, with its WordPress-centric management, offers robust tools within the WordPress dashboard, making it ideal for content-centric sites. However, this interface might feel restrictive if your needs extend beyond managing content-based user roles.
Effective access control measures and scalability are critical. DigitalOcean excels by allowing team owners to see not only the roles and statuses of team members but also their sign-in methods, enhancing security. The platform supports an unlimited number of team members, accommodating growth without constraints. In contrast, Pair Networks’ roles are tightly integrated into the WordPress ecosystem, which may not scale well for projects requiring extensive user management outside the CMS framework. This makes DigitalOcean more versatile in managing large and diverse teams.
DigitalOcean User Roles Table:
Role | Description | Access Highlights |
---|---|---|
Owner | Full access to shared resources, billing, and settings | Full access to all aspects of the team environment |
Biller | Access to billing information only | View and manage billing-related information |
Member | Access to shared resources | Collaborate on team projects without access to billing or settings |
Customer support
hosting provider.
Score Components:
- Support communication channels (30%): Measures the variety of customer support types
provided (live chat, chatbot, email, phone, etc.) - Availability (20%): Assesses the availability hours for each channel, including 24/7
support options. - Technical support quality (30%): Assesses whether the provider offers comprehensive
technical support, including hardware upgrades (e.g., HDD to SSD), software installations, and web
server configuration changes. - Enterprise support (20%): Checks if there are dedicated or priority support services
for enterprise-level customers.
🏆 Winner Pair Networks: A hosting solution with acclaimed customer service and zero hidden fees.
Phone support |
||
Live chat support |
||
Chatbot |
||
Email/ticket support |
||
Enterprise support (dedicated agent, priority support) |
DigitalOcean offers a range of support options including 24/7 online ticketing, email support, and a premium live chat feature. Their comprehensive documentation and tutorials are useful for a variety of technical inquiries. However, they lack phone support and there have been some complaints about the difficulty in contacting support for refunds or cancellations.
Pair Networks stands out with its 24/7 support available through phone and email. The proprietary helpdesk ticketing system and localized customer service team ensure responsive assistance. They also provide free site migration services and specialized WordPress support, reflecting a reliable and customer-focused service.
Digital Ocean vs Pair.com: User feedback
User reviews for this hosting provider highlight its ease of use, affordability, and robust customer support. Users appreciate the simple and intuitive user interface, which simplifies the setup and management of virtual servers (droplets) and other cloud infrastructure. Many commend the company for its transparent pricing model and lack of hidden costs. However, some users mention limitations in higher-scale configurations and occasional slow customer support response times. Overall, it is highly recommended for small to medium-sized businesses and developers due to its reliable performance and reasonable pricing.
Users appreciate the reliability and security offered by this hosting provider, with many highlighting minimal downtime and robust email services. The technical support is frequently praised for being responsive and helpful, making tasks like website setup and migration smoother. However, some users note that the user interface can be clunky and outdated, and enhancements in spam filtering are needed. While the service is considered a bit expensive by some, most agree that its quality justifies the cost.
Digital Ocean vs Pair.com: FAQ
Which platform is better suited for hosting WordPress websites?
Pair Networks is better suited for hosting WordPress websites due to its optimized features such as site staging, automated updates, and dedicated WordPress support. It also includes free site migrations and robust email hosting, which makes it a user-friendly option. DigitalOcean can also host WordPress websites but is generally more suited for developers and advanced users who require customizable infrastructure.
Are both platforms suitable for beginners?
Pair Networks is more suitable for beginners, offering an intuitive control panel, exceptional customer support, and easy migration services. Its Account Control Center is tailored to simplify site management for users of all skill levels, making it a great choice for those new to hosting. DigitalOcean, with its focus on flexibility and complex configurations, may be more challenging for beginners.
Which hosting service offers better security features?
DigitalOcean offers superior security features, including DDoS protection, cloud firewalls, SSH access, two-factor authentication, and web application firewalls. Its comprehensive suite also includes advanced encryption practices and a detailed compliance certification list. Pair Networks provides strong security measures such as automatic malware scanning and junk/spam filtering for emails, but doesn’t quite match DigitalOcean’s extensive offerings.
Which platform offers better customer support?
Pair Networks offers better customer support with 24/7 availability through phone and email, along with a proprietary helpdesk ticketing system. It excels in offering responsive and localized support, which makes it highly reliable for users needing immediate assistance. DigitalOcean provides an array of support options including online tickets and live chat but lacks phone support.
What are the differences in the control panels offered by each hosting service?
DigitalOcean uses a custom admin interface for managing their Droplets and App Platform, designed for flexibility and control, ideal for developers. Pair Networks employs the Account Control Center (ACC), emphasizing ease of use and security, making it more accessible for users of all skill levels. ACC is designed to simplify hosting management, whereas DigitalOcean’s interface is suited for those who prefer a hands-on approach.
How do the providers handle email hosting and what features are included?
DigitalOcean does not include built-in email hosting services, requiring users to rely on third-party solutions for their email needs. In contrast, Pair Networks offers robust email hosting features as part of their shared hosting plans, enabling users to set up to 500 email addresses. This all-in-one solution makes Pair Networks a more convenient choice for users seeking integrated email and web hosting services.
The making of this blog
We followed a clear, step-by-step process to write and research this article.