Domain.com vs Deluxe Hosting: Final verdict
When comparing Domain.com and Deluxe Hosting, Deluxe Hosting delivers better overall performance and value.
-
Deluxe Hosting (Overall grade: 7.4)
stands out for its comprehensive and tailored plans, featuring options like eCommerce hosting that cater specifically to online stores. With a solid uptime of 99.99% and SSD storage, it ensures fast, reliable service. Users can benefit from unlimited domain hosting and robust customer support, available across various channels. Extras such as a built-in CDN, scalable bandwidth, and a focus on advanced security measures further enhance its appeal for businesses and high-traffic websites. Its higher price point is justified by the extensive features and premium service levels offered. -
Domain.com (Overall grade: 6.2)
offers a range of affordable plans designed for ease of use, featuring important tools like unlimited bandwidth, a free SSL certificate for a year, and a drag-and-drop website builder. The platform is particularly suitable for beginners due to its user-friendly interface and straightforward setup process. However, its lower uptime performance and slower response times under load can be a drawback for users seeking high reliability. While it includes essential security features and 24/7 customer support, the inconsistencies in performance and lack of data center transparency may deter those with more demanding web hosting needs.
Overall grade:6.2 |
Overall grade:7.4 |
|
---|---|---|
Uptime and Availability | 3.1 | 7.8 |
Hosting Performance | 4.1 | 7.6 |
Hosting Security | 7.9 | 7.6 |
Price | 7.6 | 7.8 |
Hosting Features | 4.5 | 6.1 |
Ease Of Setup | 7.8 | 7.5 |
User Management | 7.2 | 8.0 |
Customer Support | 7.8 | 6.8 |
User feedback | 3.2/5 | 0/5 |
Hosting types offered
Both platforms provide a variety of hosting types, each designed to meet the different needs of users.
Shared hosting | ||
Cloud hosting | ||
WordPress hosting | ||
Ecommerce hosting | ||
VPS hosting | ||
Dedicated hosting |
Although both offer a variety of hosting plans tailored to different needs, in certain cases, one platform may prove to be more suitable.
Detailed comparison
Uptime and availability
Evaluates the average uptime statistics, uptime guarantee and overall availability of the hosting
provider
Score Components:
- Uptime percentage (30%): evaluates the uptime statistics in given period of time
- Uptime guarantee (20%): Assesses if the platform offers an uptime guarantee and
whether the actual uptime matches the promised guarantee. - General performance (25%): Evaluates how fast is the average response time and overall
it’s stability. - Responsiveness (10%): Adaptability to different devices and screen sizes.
- Availability (25%): Reflects the total downtime and number of outages.
🏆 Winner
Deluxe Hosting: A reliable and versatile hosting provider with excellent uptime and practical features.
Deluxe Hosting stands out due to its impressive 99.99% network uptime guarantee. It offers a range of plans with SSD storage, which enhances performance and speed. Users can also benefit from unlimited hosting domains and comprehensive customer support options. These features make Deluxe Hosting a solid choice for those seeking a dependable hosting provider.
Domain.com falls short when compared to Deluxe Hosting, with actual uptime performance significantly lower than its claimed guarantee. Its average response time is slower, especially under load conditions. Although it provides 24/7 customer support and necessary security features, the lack of clear data center locations and inconsistent uptime make it less reliable.
Which one has better hosting performance?
Score Components:
- Hosting speed (30%): This includes SSD quality, Load times, PageSpeed score ranges,
additional information on website speed, built-in plugins for performance enhancement, available caching
methods, and CPU/RAM options - CDN (20%): Considers whether CDN is available or not, whether it’s free or paid, and
the quality of the CDN service - Available data centers (30%): Evaluates the number of data centers and their locations
globally. - Scalibility (20%): Looks at whether elastic scaling is available, the process required
to scale (manual upgrade vs. automatic scaling), the presence of dedicated servers, and the costs
associated with scaling.
🏆 Winner: DeluxeHosting: When comparing Domain.com and DeluxeHosting, DeluxeHosting emerges as the clear winner. While Domain.com offers a range of affordable plans with useful features like unlimited bandwidth, free SSL for a year, and a drag-and-drop website builder, DeluxeHosting outperforms in terms of hosting speed, CDN availability, and the quality and number of data centers. Domain.com guarantees a 99% uptime and provides scalability and SiteLock security, which are all advantageous. Nonetheless, DeluxeHosting’s superiority in critical performance metrics makes it stand out.
Domain.com and DeluxeHosting both offer decent website speeds, but DeluxeHosting surpasses Domain.com in this aspect. Domain.com provides unmetered and scalable bandwidth for all plans, which helps deliver consistent page loading times. However, DeluxeHosting’s servers use high-quality SSDs and offer built-in performance optimization plugins, which drastically improve site speed. Moreover, DeluxeHosting’s CDN options are more robust, providing faster and more reliable content delivery. As a result, websites hosted on DeluxeHosting generally exhibit better performance and quicker load times.
Website Speed
Domain.com and DeluxeHosting both offer decent website speeds, but DeluxeHosting surpasses Domain.com in this aspect. Domain.com provides unmetered and scalable bandwidth for all plans, which helps deliver consistent page loading times. However, DeluxeHosting’s servers use high-quality SSDs and offer built-in performance optimization plugins, which drastically improve site speed. Moreover, DeluxeHosting’s CDN options are more robust, providing faster and more reliable content delivery. As a result, websites hosted on DeluxeHosting generally exhibit better performance and quicker load times.
Scalability
Domain.com does offer some degree of scalability within its plans, with flexible bandwidth allowing websites to handle varying amounts of traffic. Users can switch between plans to meet their needs; however, automatic scaling and dedicated server options are not explicitly mentioned. For DeluxeHosting, the specifics on automatic scaling or the availability of dedicated servers aren’t provided in the shared information, making it unclear whether users need to manually upgrade plans to accommodate increased traffic. The cost details for scaling are also not available.
Which one has better security features?
and regulatory requirements
Score Components:
- Technical security measures (40%): This includes encryption, firewalls, DDoS
protection, secure configurations, server monitoring, access control and availability of security addons
(e.g Sitelock security). - Operational security measures (30%): Encompasses data privacy, backups and data
redundancy. - Compliance and certifications (20%): Adherence to legal and regulatory requirements
(e.g., GDPR, HIPAA) and possession of certifications (e.g., ISO 27001, SOC 2). - Business and reliability (10%): Factors in the provider’s reputation, uptime
guarantees, and customer support.
Winner Domain.com: Advanced security measures, including multiple SSL options and robust cybersecurity protections.
Both Domain.com and Deluxe Hosting, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.
Technical security measures:
Domain.com offers a range of SSL certificates with different levels of warranty protection and features, such as eCommerce SSL with a $1,750,000 warranty. Deluxe Hosting provides Positive SSL and Wildcard SSL options, both domain-validated and encrypted with 256-bit encryption. Domain.com includes advanced SiteLock features like database scanning and continuous scanning in higher-tier plans, whereas Deluxe Hosting’s SiteLock plan focuses on malware scanning and removal. Domain.com includes a free SSL certificate for the first year with certain hosting plans. Deluxe Hosting does not specify whether it includes free SSL certificates with its hosting plans.
Operational security measures:
SiteLock security in Domain.com includes malware protection, automatic malware removal, blacklist monitoring, and DDoS protection in higher-tier plans, along with a web application firewall. Deluxe Hosting’s SiteLock Malware Scanner offers daily scans, removal of hidden malware, and a 360° security health dashboard. Email security is stronger with Domain.com with professional email addresses, while Deluxe Hosting offers advanced anti-spam filters and email backup for $5.99/month. Domain.com has domain privacy and account security features, including domain locking and email security. Deluxe Hosting’s features include a business email defense system to protect against spam, viruses, and phishing.
Compliance and certifications:
Both Domain.com and Deluxe Hosting are GDPR compliant. Domain.com has been compliant since May 25th, 2018, ensuring data protection and various rights for EU residents. Deluxe Hosting has processes for GDPR including data processing records and audits. Domain.com ensures PCI compliance with credit card protection and requires it for e-commerce sites. Deluxe Hosting’s stance on PCI compliance isn’t specified in the provided information. Neither specifies HIPAA compliance.
SSL certificate |
Multiple types, free for a year |
Positive SSL, Wildcard SSL |
Additional security features |
Advanced SiteLock, DDoS protection |
Daily malware scanner, business email defense |
PHP versions |
Not specified |
Not specified |
GDPR compliance |
Yes |
Yes |
HIPAA compliance |
Not specified |
Not specified |
PCI compliance |
Yes |
Not specified |
Hosting features
Score Components:
- Domains (20%): Assesses the availability of a free domain, domain purchase options, and
pricing - Email (15%): Considers if the provider offers full email hosting, or is reselling
third-party service, and if the email is only transactional or not - Website builder (15%): Checks if website builder is available, and it’s user
friendliness and overall the level of customization allowed. - Staging environment (20%): Determines if a staging environment is available, allowing
for testing changes before going live. - FTP & SFTP accounts (10%): Evaluates if and how easily users can access FTP and
SFTP accounts - Git and SSH access (20%): Assess whether Git is integrated into the hosting service and
if SSH access is provided
🏆 Winner Deluxehosting: Known for its robust and versatile hosting plans that cater to various business sizes, Deluxehosting stands out with its feature-rich offerings and solid reliability.
When comparing Domain.com and Deluxehosting, both providers excel in different areas. Domain.com offers unlimited bandwidth and storage, an SSL certificate, and a free domain for the first year. Their drag-and-drop builder is particularly user-friendly for beginners, making it easy to set up a website without technical expertise. This makes Domain.com an attractive option for those looking to get started quickly without additional costs. Additionally, Domain.com provides specialized hosting like WordPress hosting with curated themes and a customizable control panel, which enhances overall site management and aesthetics.
Deluxehosting, on the other hand, offers more varied hosting plans tailored to different business needs. Their basic plan starts at 5GB of space and scales up to 40GB in their Pro plan. The inclusion of a 1-click installer for WordPress across all plans simplifies the setup process, a boon for users looking to deploy WordPress-based sites rapidly. Deluxehosting also offers cloud server web hosting services and personalized email addresses, bringing additional flexibility. Unique features such as automatic redundancy, SEO tools, and eCommerce store setup provide significant value. Unlike Domain.com, Deluxehosting includes a free dedicated IP address with their Pro plan, an advantage for those seeking enhanced website performance.
Free domain |
Yes, for the first year |
No |
Free SSL |
Yes |
No |
Email hosting |
Yes |
Yes |
Website builder |
Yes |
No |
Staging environment |
No |
No |
FTP & SFTP accounts |
Yes |
Not mentioned |
Git and SSH access |
Not mentioned |
Not mentioned |
Free backup |
No |
No |
Money back guarantee |
No |
No |
a location.
As a result in rare cases the features mentioned here can differ from the ones you see on their websites.
Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Domain.com and Deluxehosting offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.
Email services:
Email services at Domain.com supports setting up email accounts linked to your domain, which can handle transactional emails necessary for various functionalities like form submissions. In contrast, Deluxehosting offers personalized email addresses and the ability to manage email services directly via cPanel. While both providers cover basic email hosting capabilities, Deluxehosting’s provision for personalized domain-based email may offer more flexibility for businesses looking to establish professional communication channels.
Price
Score Components:
- Plan value (40%): What each pricing tier offers.
- Transparency and clarity (30%): Clearness of pricing structures.
- Flexibility of plans (20%): Range of options to suit different budgets.
- Hidden costs (10%): Additional expenses not included in the plan.
🏆 Winner deluxehosting: Offering higher scores and more premium options for businesses.
Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.
Domain.com and DeluxeHosting offer distinct price plans with variable features. Domain.com has a straightforward $3.75/mo pricing structure across most of its plans including Shared, WordPress, and cybersecurity services like SiteLock. This can be appealing to those seeking consistent and transparent pricing. DeluxeHosting, on the other hand, offers more segmented and higher pricing tiers ranging from $5.49/mo for basic website building to $26.99/mo for eCommerce hosting. DeluxeHosting provides more extensive hosting storage and bandwidth options tailored to small businesses and includes unique offerings such as dedicated IP addresses, unlimited domain names, and custom logo design services, making it a suitable choice for businesses seeking growth and customization.
|
|
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Basic Plan $3.75
1 website, 10GB storage, unmetered bandwidth, free domain, free SSL. Value for price:8.0
|
Basic $15.99
1 website, 5GB storage, 300GB bandwidth, 1-click installer for WP. Value for price:6.0
|
Plus Plan $3.75
5 websites, 20GB storage, unmetered bandwidth, free domain, SSL included. Value for price:7.5
|
Web $21.99
Unlimited websites, 20GB storage, 400GB bandwidth, 1-click installer for WP. Value for price:7.0
|
Premium Plan $3.75
10 websites, 40GB storage, unmetered bandwidth, free domain, SSL included. Value for price:7.8
|
Pro $26.99
Unlimited websites, 40GB storage, 700GB bandwidth, dedicated IP, 1-click installer for WP. Value for price:8.0
|
|
|
---|---|
Basic Plan $3.75
1 website, 10GB storage, 15k visitors, unmetered bandwidth, free domain, free SSL. Value for price:8.0
|
Basic $15.99
1 website, 5GB storage, 300GB bandwidth, 1-click installer for WP. Value for price:6.0
|
Plus Plan $3.75
5 websites, 20GB storage, 50k visitors, unmetered bandwidth, free domain, SSL included. Value for price:7.5
|
Web $21.99
Unlimited websites, 20GB storage, 400GB bandwidth, 1-click installer for WP. Value for price:7.0
|
Premium Plan $3.75
10 websites, 40GB storage, 200k visitors, unlimited bandwidth, free domain, SSL included. Value for price:7.8
|
Pro $26.99
Unlimited websites, 40GB storage, 700GB bandwidth, dedicated IP, 1-click installer for WP. Value for price:8.0
|
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|
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N/A | N/A |
Enterprise plans
For enterprises, DeluxeHosting offers more varied and scalable solutions, including eCommerce-specific hosting options and custom logo design services. Domain.com, while consistent in pricing, may lack the extensive bandwidth and storage capacities that large-scale businesses require. DeluxeHosting’s higher tiers and additional benefits, such as dedicated IP addresses and comprehensive eCommerce storefronts, make it more suitable for burgeoning enterprises.
Domain.com vs Deluxe Hosting: Ease of setup
platform.
Score Components:
- Site migration (25%): Assesses whether the provider offers tools for site migration,
either automated or manual, and whether these services are free or require a fee. - Admin panel usability (35%): Evaluates the type of admin panel provided, such as the
standard cPanel or a custom solution, focusing on its accessibility and user-friendliness for both
technical and non-technical users. - Setup features (20%): Examines the availability and ease of use of various setup
features, including FTP accounts, file managers, email account setup, PHPMyAdmin, and easy CDN
configuration. - Help center quality (20%): Measures the quality and accessibility of the provider’s
help center resources, including articles and tutorials.
🏆 Winner
Domain.com: Domain.com offers an intuitive setup process with powerful site-building tools and extensive customer support.
Both Domain.com and Deluxe Hosting provide user-friendly admin panels, but they have different approaches. Domain.com offers a customized control panel with easy access to Google Workspace integration and WordPress hosting options, making it accessible for both beginners and advanced users. The drag-and-drop website builder included in all hosting plans streamlines website creation, enhancing its user-friendliness regardless of technical skill. Deluxe Hosting, on the other hand, offers the widely-used cPanel, known for its reliability and familiarity in the web hosting industry. Accessible from any device, Deluxe Hosting’s cPanel allows users to manage site files, emails, and domains without needing extensive technical knowledge. While cPanel may appeal to more experienced users, beginners can quickly adapt due to its straightforward interface.
Domain.com on the other hand, offers a dual interface that combines a custom dashboard with full cPanel access, catering to both beginners and technically advanced users. The platform includes a comprehensive help center filled with a wide variety of guides and tutorials, aimed at assisting users in managing and optimizing their websites effectively.
When it comes to migration tools, neither Domain.com nor Deluxe Hosting explicitly mention automated site migration services in their provided information. Therefore, the ease of migrating a site between the two might depend largely on user expertise or third-party tools. The absence of detailed migration options could mean users need to rely on manual processes or additional support services that might incur fees, making this aspect less seamless compared to other offerings.
Domain.com’s help center includes comprehensive resources such as a knowledge base, live chat, and 24/7 phone support, ensuring users have ample assistance. Its help center is easily accessible and provides a range of articles and blog content. Deluxe Hosting also offers extensive support through a comprehensive knowledge base, a support center, and various contact options including email, chat, and phone support. However, their phone and live chat support have limited hours compared to Domain.com.
User management
accessibility.
Score Components:
- Role customization (40%): Flexibility in creating and defining user roles and
permissions. - Ease of management (30%): User interface and tools for managing users.
- Access control (20%): Effectiveness of access control measures for different user
levels. - Scalability (10%): Ability to manage a growing number of users efficiently.
🏆 Winner Deluxe Hosting: Deluxe Hosting stands out with more versatile user management features and extensive support options.
When comparing user management capabilities, Domain.com provides predefined WordPress roles like Administrator, Editor, Author, Contributor, and Subscriber with specific permissions and responsibilities, making it straightforward for users familiar with WordPress. Deluxe Hosting, however, allows creation of contacts and sub-accounts with customizable permissions, offering more flexibility. Deluxe Hosting users can specify exactly what parts of the client area each sub-account can access, which can be beneficial for complex needs.
In terms of user interfaces, Domain.com operates through the WordPress dashboard, a familiar environment for many web administrators. It includes straightforward navigation through the WordPress menu, enabling quick user role assignments. Deluxe Hosting also provides an intuitive client area for managing contacts and sub-accounts. Users can easily add, edit, and delete accounts with a few clicks, offering a smooth experience for user management tasks.
Regarding access control, Domain.com offers robust predefined roles that efficiently handle needs within the WordPress environment. Yet, its capabilities can be limiting for those needing more specific user access configurations. Deluxe Hosting shines in this aspect by allowing account-specific permissions and email notifications. This enables finer control over who accesses different sections of the client area, improving management for a growing number of users.
Deluxe Hosting User Roles Table:
Role | Description | Access highlights |
---|---|---|
Sub-Account | Secondary account for user management. | Customizable access to client area sections. |
Add Contact | Adds a new contact to the account. | Can create new contacts and set specific permissions. |
Domain.com User Roles Table:
Role | Description | Access highlights |
---|---|---|
Administrator | Access to all site administration features. | Full permissions across the site including managing other users. |
Editor | Manages and publishes posts from all users. | Can edit, publish, and delete any posts; does not manage site settings. |
Author | Writes and publishes own posts. | Can edit, publish and delete their own posts; cannot manage others’ posts. |
Contributor | Writes and edits own posts. | Cannot publish; a higher role must review and publish their content. |
Subscriber | Can read posts and manage their profile. | Limited to viewing content and modifying their personal profile. |
Customer support
hosting provider.
Score Components:
- Support communication channels (30%): Measures the variety of customer support types
provided (live chat, chatbot, email, phone, etc.) - Availability (20%): Assesses the availability hours for each channel, including 24/7
support options. - Technical support quality (30%): Assesses whether the provider offers comprehensive
technical support, including hardware upgrades (e.g., HDD to SSD), software installations, and web
server configuration changes. - Enterprise support (20%): Checks if there are dedicated or priority support services
for enterprise-level customers.
🏆 Winner Domain.com: Domain.com offers extensive customer support with availability through multiple channels and a clear refund policy.
Phone support |
||
Live chat support |
||
Chatbot |
||
Email/ticket support |
||
Enterprise support (dedicated agent, priority support) |
Domain.com provides 24/7 customer support through phone, live chat, and email. Their knowledge base includes step-by-step guides and WordPress tutorials, which are valuable for users needing detailed assistance. Customers can generally reach a support representative quickly, and the overall quality of support is positive, with detailed and helpful responses.
Deluxe Hosting offers a range of customer service options, including phone support, online chat, and email/ticket system. However, their live chat and phone support are limited to weekday business hours. Although they have an extensive knowledge base, reviews indicate mixed experiences with response times and live support during critical downtimes. This limitation impacts the overall effectiveness of their support services.
Domain.com vs Deluxe Hosting: User feedback
User feedback for this hosting provider is quite mixed. Many users appreciate the platform’s ease of use, straightforward domain registration, and efficient customer support, which contribute to a generally positive experience. However, there are recurring complaints about additional charges for services that other providers offer for free, a confusing user interface, and slow customer support response times. Several users express concerns about unethical business practices, while others commend the company’s reliability and pricing transparency.
This hosting provider generally receives positive feedback for its efficient and reliable service, ensuring minimal downtime and speedy performance. Many users appreciate the responsive and knowledgeable customer support team, which resolves issues promptly. However, some have expressed concerns about occasional billing discrepancies and find the pricing a bit steep compared to similar services. Overall, the provider is highly recommended for its robust performance and excellent customer care.
Domain.com vs Deluxe Hosting: FAQ
Which platform offers better customer support?
Domain.com provides 24/7 customer support through phone, live chat, and email, ensuring users have access to help anytime. Conversely, Deluxe Hosting offers various support options but has limited live chat and phone support hours, which can impact overall effectiveness. Domain.com’s extensive customer support availability and responsiveness make it the better choice in this area.
Are both platforms suitable for beginners?
Domain.com is particularly suitable for beginners thanks to its user-friendly interface and features like a drag-and-drop website builder, making it easy to set up a site without technical skills. Deluxe Hosting, while reliable, is better suited for users familiar with cPanel and advanced hosting features. Overall, Domain.com is more beginner-friendly.
Which hosting service offers more scalability options for growing websites?
Domain.com offers some scalability within its plans with flexible bandwidth, but lacks automatic scaling and dedicated server options. Deluxe Hosting’s specific details on scalability aren’t provided, leaving it unclear if users need to manually upgrade plans. Without clear automatic scaling options, both services offer limited scalability for growing websites.
Which hosting service offers better security features?
Domain.com offers a range of SSL certificates, advanced SiteLock features, and DDoS protection, providing robust security measures. Deluxe Hosting includes SiteLock Malware Scanner, daily scans, and SSL options but lacks some advanced features offered by Domain.com. Overall, Domain.com provides more comprehensive security features.
What are the major differences in pricing and value between domaincom and deluxehosting?
Domain.com offers consistent and transparent pricing at $3.75/mo for its plans, making it cost-effective for users looking for essential features like unlimited bandwidth and a free SSL certificate. Deluxe Hosting has higher pricing tiers ranging from $5.49/mo to $26.99/mo, offering extensive storage, bandwidth options, and premium features suitable for businesses. Deluxe Hosting provides more value through its robust features, justifying its higher price.
The making of this blog
We followed a clear, step-by-step process to write and research this article.