Godaddy vs Rochen: guide for 2024

Final verdict

Both GoDaddy and Rochen offer impressive web hosting services, each excelling in different areas to meet varied customer needs.

• 
  Rochen (Overall grade: 8.5)
  
  
  shines with superior uptime guarantees and comprehensive service level agreements, making it a reliable choice for businesses needing a stable and secure environment. Their offering of unmetered data transfer, proactive malware defenses, and a strong developer-centric environment with extensive staging sites and multiple PHP versions add significant value. The focus on proactive support and green initiatives further enhances Rochen’s appeal. However, the lack of phone and live chat support, combined with relatively higher pricing, might be a drawback for some users.
  
• 
  GoDaddy (Overall grade: 7.8)
  
  
  provides extensive features and high scalability at competitive prices. With optimized servers, VPS hosting options, and global data centers, it delivers robust performance and fast loading times. GoDaddy’s user-friendly interface, free domain registration, and comprehensive email hosting cater to beginners and businesses looking for an all-in-one solution. Despite its affordability and ease of use, GoDaddy’s frequent short downtimes during testing and limited compensation for outages can be a concern. Additionally, inconsistent customer service and high renewal costs are common issues among users.
  

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner Rochen: Rochen excels with its superior uptime guarantees and service level agreements.

GoDaddy shows a slightly superior performance in terms of reliability and speed. Both hosting services have impressive uptimes, with GoDaddy slightly edging out Rochen with a 99.99% uptime over a 3-month period compared to Rochen’s 99.89%. This difference in uptime is reflected in the number and duration of outages, where GoDaddy experienced 3 outages totaling 12 minutes, while Rochen had 5 outages totaling 2h 12 minutes.

GoDaddy’s advantage is more pronounced in terms of server response time. It boasted an average response time of 389ms, which is significantly lower than the shared hosting industry standard and faster than Rochen’s average response time of 670ms, which can peak up to 1152ms. This suggests that GoDaddy is not only more reliable in maintaining uptime but also in delivering faster website loading speeds, making it a preferable option for users prioritizing performance.

🏆 Winner GoDaddy: Offers extensive features and high scalability at competitive prices.

In terms of general performance, GoDaddy provides optimized servers and global data centers in North America, Europe, and Asia-Pacific, resulting in faster server response times and page loads. Rochen also boasts global data centers and uses SSD NVMe storage, similar to GoDaddy, but further enhances performance with LiteSpeed Enterprise Web Server and caching technology. Both hostings provide robust speed and reliability, though GoDaddy edges slightly ahead with its 99.9% uptime guarantee. When it comes to CDNs, specific details aren’t provided for either, so we’ll stick to the available data centers information.

Website Speed

GoDaddy’s optimized servers and unmetered bandwidth ensure your site operates seamlessly even during traffic surges, coupled with a 40% improvement in server response times. Rochen enhances website speed with LiteSpeed Enterprise Web Server, HTTP/3, and QUIC-enablement, which accelerates load times. While both provide excellent speed and performance, GoDaddy’s unmetered bandwidth and dedicated resources give it a slight upper hand.

Scalability

GoDaddy offers clear options for scaling, allowing users to choose from shared resources on economy plans to dedicated resources in Web Hosting Plus plans. Their VPS hosting plans provide full control with root access and KVM virtualization, starting at $8.99/mo for 1 vCPU and 2GB RAM. For those managing WooCommerce stores, GoDaddy offers tiered options ranging from $24.99/mo to $129.99/mo with enhanced features and dedicated resources for expanding businesses. The automatic scaling details for either hosting are not provided, but GoDaddy’s detailed plans show an easier path to upgrading as your needs grow. Rochen’s specific costs and methods for scaling aren’t provided.

🏆 Winner: Rochen: A reliable hosting provider with robust security measures and environmental responsibility.

Both GoDaddy and Rochen have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

GoDaddy and Rochen both offer comprehensive SSL certificate options. GoDaddy includes AutoSSL with its plans and provides managed and self-managed SSL services, while Rochen adopts Let’s Encrypt SSL by default at no additional cost. When it comes to PHP versions, GoDaddy provides the latest versions with long-term support for PHP 7.4 and 8.0. In contrast, Rochen supports a wider range of PHP versions, from PHP 8.3 down to PHP 5.3, covering a broader spectrum of user requirements. Rochen additionally employs Imunify360 for real-time scanning and traffic monitoring, which reflects its proactive approach to malware protection.

Operational security measures:

GoDaddy offers a Web Application Firewall (WAF), daily backups, and DDoS protection, which are included in some plans. Rochen, however, not only includes malware scanning and removal in all plans but also provides proactive malware defense with Imunify360. Rochen uses AWS architecture and maintains network redundancy to ensure reliability and uptime. GoDaddy’s global data centers and CloudLinux help improve site performance. Rochen emphasizes physical security with facilities that include biometric access screening and 24/7 on-site personnel.

Compliance and certifications:

Both GoDaddy and Rochen are GDPR compliant. GoDaddy offers additional protection with PCI-certified products for processing credit card payments. In contrast, Rochen ensures GDPR compliance through updated privacy policies, data processing agreements, and U.K. and U.S. privacy shield frameworks. Rochen’s U.S. data center holds SSAE 18 SOC 2 Type II certification, and the U.K. data center has multiple ISO certifications and a U.K. Police “Secured by Design” award.

🏆 Winner Rochen: A feature-rich hosting provider offering remarkable performance and developer-friendly tools.

GoDaddy and Rochen each bring distinct advantages to the table for hosting solutions, catering to a range of user needs. GoDaddy offers various web hosting, VPS hosting, and Managed WordPress Hosting plans. Their standout features include a free domain, email hosting, free SSL certificates for all plans, and an AI creation tool for WordPress hosting. These perks can greatly benefit users looking for an all-in-one solution with comprehensive support and built-in security features like malware scans and DDoS protection. The free initial domain registration and additional free services such as SSL certificates offer substantial savings for users in their first year.

Rochen, on the other hand, shines with its strong developer-centric offerings. With options like PHP 8.3 and legacy versions, SSH and SFTP access, Git and SVN, and an extensive staging environment, Rochen caters to the more technically-inclined user. The proactive malware defense and managed DNS service enhance security and reliability. Although Rochen does not provide free domain registration like GoDaddy, its focus on providing a stable and secure environment with unmetered premium data transfer and 24/7 proactive server monitoring makes it an impressive choice for those who require robust performance and security.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both GoDaddy and Rochen offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

GoDaddy provides email hosting with all its plans, offering basic transactional email capabilities for form submissions and other simple uses. It does not focus heavily on reseller services for third-party email clients. Rochen offers a complete email service alongside advanced features like Spam Experts Filtering and managed DNS service. Both providers are effective for running basic to intermediate email campaigns, with Rochen leaning more towards enhanced security and spam protection for those needing more robust email solutions.

🏆 Winner: Rochen: Providing a comprehensive suite of hosting plans with exceptional features.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

GoDaddy offers a wider range of hosting plans across different categories, including web hosting, WordPress hosting, and VPS hosting, each catering to specific needs and budgets. Rochen, on the other hand, focuses on robust hosting solutions for platforms like Magento, WordPress, Drupal, and Joomla, with pricing options that reflect a simpler and more straightforward approach. Comparing the features and pricing of both, Rochen’s plans are relatively higher in price but offer more generous storage allowances, unmetered premium data transfer, and straightforward monthly pricing without hidden renewal spikes. Rochen’s focus on providing unlimited subdomains, parked domains, and staging sites across most plans add significant value for businesses requiring scalable solutions.

Enterprise plans

GoDaddy’s enterprise plans focus on Managed WooCommerce Stores, featuring plans like ‘Essentials’ at $24.99/month and ‘Expand’ at $129.99/month. These plans cater to e-commerce needs with features such as unlimited products, abandoned cart emails, and discounted shipping rates. Rochen’s ‘Reseller’ plan at £49.95/month supports up to 50 websites with 80GB of persistent storage and unmetered data transfer, appealing to businesses managing multiple domains and needing substantial storage. Rochen provides a clear advantage for businesses needing scalable hosting solutions with generous storage and data transfer options, aligning well with enterprise-level requirements.

🏆 Winner
Rochen: Quick CMS Launch with easy migrations and a detailed help center.

GoDaddy provides an industry-standard cPanel, making it straightforward for users familiar with this setup. The cPanel’s interface is both intuitive and effective for technical and non-technical users, simplifying tasks like application installation, backups, and security. The ease of navigating through the control panel ensures a smooth user experience, reducing potential complications that less tech-savvy users might encounter.

Rochen also uses cPanel but goes a step further with the addition of BoldGrid Site Builder for WordPress installations. This feature is particularly beneficial for users without design experience, allowing them to create professional-looking websites quickly. The control panel’s functionality coupled with the site builder tool makes it just as accessible as GoDaddy’s offering but with an added design edge that simplifies the process even more for beginners.

Both GoDaddy and Rochen offer free migration tools. GoDaddy focuses on WordPress migrations with their free tool, making it simple to transfer an existing WordPress site to their platform without incurring any costs. Rochen, on the other hand, provides free migrations for up to 10 sites and typically completes these within 24 hours. This makes Rochen exceptionally attractive for users managing multiple websites or looking for a quicker migration solution.

The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. GoDaddy offers a wide range of resources alongside 24/7 chat and phone support. Rochen also boasts a detailed help center with an intuitive search function and around-the-clock support via live chat, phone, and ticketing, ensuring comprehensive user support.

🏆 Winner Rochen: Rochen provides superior user management features with an emphasis on flexibility and scalability.

Comparing the user management capabilities of GoDaddy and Rochen, GoDaddy does not provide specific information about user roles and permissions. Without detailed information, assessing its flexibility in creating and defining user roles and permissions is challenging. On the other hand, Rochen scores higher, suggesting a more developed user management system. Rochen is likely to offer refined tools for defining user roles and permissions, key for efficient user management and security measures. The notable difference in scores hints at Rochen being more equipped to handle complex user role needs.

When considering user interfaces and tools provided for managing users, GoDaddy’s specific tools and interface details are not available. General usability can vary widely, often requiring users to access GoDaddy’s support for clarification. Rochen’s higher score implies a more intuitive and user-friendly interface, easing the management process. Likely, Rochen’s UI supplies clear paths for administrators to set up roles and manage permissions, making user management straightforward and efficient.

Evaluating access control measures and the ability to manage a growing number of users, GoDaddy’s lack of specific data leaves room for speculation. Rochen’s higher rating indicates a well-structured approach to access control, suggesting robust mechanisms for adding and managing multiple users efficiently. Administrators possibly benefit from streamlined processes to control access, ensuring scalability without compromising security.

Rochen user roles table:

🏆 Winner
GoDaddy: Outstanding support availability and additional support features.

GoDaddy offers comprehensive 24/7 support via phone, email, and live chat (on their US subdomain), as well as a detailed knowledgebase. They provide SMS support, automatic daily backups, and a free WordPress migration tool, which simplify website management. The global data centers and advanced security measures ensure faster and safer performance for your website.

Rochen, on the other hand, excels with a fast response time and dedicated support via their My Rochen portal. Their in-house team and proactive server monitoring add a layer of specialized support, complemented by green initiatives. Although they lack phone and live chat support, they offer seamless upgrades, free migrations for up to ten sites, and a focus on handling all support inquiries through their portal efficiently.

User feedback

GoDaddy generally receives praise for its ease of use, affordability, comprehensive service offerings, and user-friendly interface, making it a popular choice for domain registration and basic web hosting. Many users appreciate the ability to purchase domains, web hosting, email services, and other digital products all in one place, along with frequent discounts for new customers. However, customer service experiences are inconsistent; while some users find it helpful and responsive, others report long wait times and unknowledgeable support staff. Additionally, recurring issues include high renewal costs, persistent upselling, and occasional technical difficulties.

Rochen Hosting receives positive feedback for its effortless and seamless experience, efficient data backup from US and UK data centers, and the benefit of free website migrations. Users appreciate the robust support for VMware web hosting applications. However, some drawbacks include the customer support being limited to email, which is often slow, and the service being considered somewhat overpriced. Overall, Rochen is a reliable hosting provider with a few areas in need of improvement.

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