Hetzner vs Chemicloud: guide for 2024

Hetzner vs Chemicloud: Final verdict


Comparing Hetzner and ChemiCloud reveals distinct strengths for each, catering to different user needs.


  • ChemiCloud (Overall grade: 8.5)

    excels in providing user-friendly features, such as free website migrations, a comprehensive cPanel, and a cPanel-based administration interface. Its notable strengths include a 99.99% uptime guarantee, extensive monitoring, and advanced security features such as Imunify360. The hosting provider also uses 100% NVMe storage and LiteSpeed Web Server, ensuring fast load times and superior performance. ChemiCloud’s global server distribution supports low latency and fast speeds worldwide. These combined features, along with free domain registration and a flexible money-back guarantee, make it a strong choice for users seeking ease of use, reliability, and exceptional support.

  • Hetzner (Overall grade: 7.9)

    stands out with high-performance cloud hosting and dedicated server options that are ideal for high-traffic and multimedia websites. It offers a range of services including cloud and VPS hosting, providing scalable resources supported by a strong network backbone. Hetzner’s operational security is robust, with comprehensive mail security, daily backups, and ISO 27001 certified data centers. However, it falls short in user-friendly features compared to ChemiCloud, with a steeper learning curve for its custom konsoleH administration interface and the absence of built-in caching plugins. While it provides strong technical resources, Hetzner would benefit from improving ease of use and adding more inclusive components to match ChemiCloud’s comprehensive feature set.

Overall grade:7.9

Overall grade:8.5

Uptime and Availability 9.0 9.3
Hosting Performance 8.3 8.9
Hosting Security 8.8 8.8
Price 7.9 8.3
Hosting Features 7.5 7.5
Ease Of Setup 8.0 8.8
User Management 7.8 8.0
Customer Support 6.3 8.3
User feedback 4.6/5 4.9/5

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Shared hosting
Cloud hosting
WordPress hosting
Ecommerce hosting
VPS hosting
Dedicated hosting

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

WordPress
ChemiCloud: offers specialized tools such as one-click installs and staging, making it better for WordPress users.

Ecommerce
ChemiCloud: offers superior support, reliability, and advanced features, making it a better choice for businesses prioritizing long-term growth and stability in their ecommerce endeavors.

Agencies
Tie: Both offer diverse hosting plans that can cater to multiple clients, making them both suitable for agencies.

High-traffic websites
Hetzner: provides dedicated servers and high-performance cloud hosting with extensive resources for high traffic.

Multimedia websites
Hetzner: offers higher disk space and flexible scaling options which are suitable for hosting multimedia content.

Detailed comparison

Uptime and availability

Evaluates the average uptime statistics, uptime guarantee and overall availability of the hosting
provider

Score Components:

  • Uptime percentage (30%): evaluates the uptime statistics in given period of time
  • Uptime guarantee (20%): Assesses if the platform offers an uptime guarantee and
    whether the actual uptime matches the promised guarantee.
  • General performance (25%): Evaluates how fast is the average response time and overall
    it’s stability.
  • Responsiveness (10%): Adaptability to different devices and screen sizes.
  • Availability (25%): Reflects the total downtime and number of outages.

9.0
9.3


🏆 Winner
ChemiCloud:
Superior uptime guarantee and extensive monitoring features.

ChemiCloud stands out with a 99.99% uptime guarantee and a comprehensive monitoring system that adds to its reliability. This hosting provider offers real-time network protection, advanced DDoS mitigation, and compensation for downtime below the guaranteed uptime, making it a strong choice for uninterrupted web presence. Their network is bolstered by a secure cloud infrastructure and multiple independent global monitoring locations, ensuring consistent performance.

Hetzner Online is also a reliable option with a 99.9% uptime guarantee and data centers in various geographical locations. Their 24/7 monitoring and DDoS protection further enhance network stability. However, the slightly higher uptime guarantee and added features like daily backups and free domain offerings give ChemiCloud a slight edge. Both providers are solid choices, but ChemiCloud’s additional benefits offer more reliability and value.

Which one has better hosting performance?

Evaluates the platforms hosting speed and performance tools
Score Components:

  • Hosting speed (30%): This includes SSD quality, Load times, PageSpeed score ranges,
    additional information on website speed, built-in plugins for performance enhancement, available caching
    methods, and CPU/RAM options
  • CDN (20%): Considers whether CDN is available or not, whether it’s free or paid, and
    the quality of the CDN service
  • Available data centers (30%): Evaluates the number of data centers and their locations
    globally.
  • Scalibility (20%): Looks at whether elastic scaling is available, the process required
    to scale (manual upgrade vs. automatic scaling), the presence of dedicated servers, and the costs
    associated with scaling.

8.3
8.9

🏆 Winner ChemiCloud: High-performance hosting with worldwide data centers and a comprehensive feature set.

When comparing general performance, ChemiCloud uses 100% NVMe storage and the LiteSpeed Web Server, ensuring fast website load times and superior PageSpeed scores. ChemiCloud also includes a free Cloudflare CDN for optimized delivery speeds globally. In addition, ChemiCloud’s data centers are widespread, including locations in the United States, Europe, Asia, Australia, and more, supporting low latency and fast speeds worldwide. Hetzner, though offering NVMe SSD and a strong network backbone, doesn’t match ChemiCloud’s global server distribution. Hetzner offers comprehensive support for programming languages and CMS, and its cloud hosting features high-performance hardware. However, the absence of built-in caching plugins like LiteSpeed and Cloudflare CDN in Hetzner means it falls short in terms of website performance.

Website Speed

ChemiCloud excels in website speed with its focus on LiteSpeed Web Server alongside support for NVMe storage, HTTP/3 protocol, and multiple caching options like Redis and APC/OPcache. This combination significantly boosts performance, ensuring faster load times and reliability. Hetzner, while also utilizing NVMe SSDs and offers daily backups, lacks the advanced caching technologies found in ChemiCloud which are critical for high-speed website performance. Consequently, ChemiCloud’s additional features, such as a free Cloudflare CDN, play a crucial role in their edge over Hetzner when it comes to speed.

Scalability

Scalability differs between ChemiCloud and Hetzner. ChemiCloud provides flexible elastic scaling, allowing resources to increase automatically based on traffic demands. This is particularly useful for websites with fluctuating traffic, so you don’t need to upgrade plans manually. In contrast, Hetzner requires more manual management with features like load balancers and high-performance hardware. While Hetzner offers managed servers with a 30-day cancellation policy and no minimum contract period, it does not specify the scalability costs or details on how upgrades are managed automatically, making ChemiCloud’s scalability appear more seamless and user-friendly.

In conclusion, both hosting providers offer strong performance, but ChemiCloud’s features and global infrastructure provide a more holistic solution for high-performance and scalable hosting needs.

Which one has better security features?

Reflects the platforms security measures, data privacy, backups and adherence to legal
and regulatory requirements

Score Components:

  • Technical security measures (40%): This includes encryption, firewalls, DDoS
    protection, secure configurations, server monitoring, access control and availability of security addons
    (e.g Sitelock security).
  • Operational security measures (30%): Encompasses data privacy, backups and data
    redundancy.
  • Compliance and certifications (20%): Adherence to legal and regulatory requirements
    (e.g., GDPR, HIPAA) and possession of certifications (e.g., ISO 27001, SOC 2).
  • Business and reliability (10%): Factors in the provider’s reputation, uptime
    guarantees, and customer support.

8.8
8.8

🏆 Winner Hetzner: Superior technical and operational security measures, combined with GDPR compliance, make Hetzner a top choice.

Technical security measures:

Hetzner provides multiple SSL certificate options, including both Symantec Basic SSL and Let’s Encrypt for free, while ChemiCloud offers free Let’s Encrypt SSL certificates only. In terms of PHP versions, ChemiCloud supports more versions ranging from PHP 5.6 to PHP 8.2, compared to Hetzner’s support for PHP5, PHP7, and PHP8. Hetzner also includes several PHP extensions not explicitly mentioned by ChemiCloud. Both Hetzner and ChemiCloud offer robust DDoS protection, though ChemiCloud incorporates Imunify360 for proactive defense against attacks.

Operational security measures:

Hetzner and ChemiCloud both offer strong operational security measures. Hetzner’s secure connections span across all administrative and mail access points, including SSH access. ChemiCloud adopts a proactive approach with Imunify360 and incorporates CageFS for tenant isolation. Both providers engage in 24/7 monitoring, but Hetzner adds daily automated backups, while ChemiCloud provides backups stored up to 30 days and integrates KernelCare for rebootless kernel updates.

Compliance and certifications:

Both providers are GDPR compliant. Hetzner offers a Data Processing Agreement in line with GDPR standards, while ChemiCloud similarly meets GDPR requirements and offers a DPA for download. Hetzner’s data centers have ISO 27001 certification. There is no specified information for either provider concerning HIPAA or PCI compliance.


SSL certificate

Symantec Basic, Let’s Encrypt

Let’s Encrypt

Additional security features

Comprehensive mail security, daily backups, ISO 27001 certification

Imunify360, KernelCare, CageFS

PHP versions

PHP5, PHP7, PHP8, various extensions

PHP 8.2 to PHP 5.6

GDPR compliance

Yes, DPA available

Yes, DPA available

HIPAA compliance

Not specified

Not specified

PCI compliance

Not specified

Not specified

Hosting features

Looks at the features offered by hosting platforms
Score Components:

  • Domains (20%): Assesses the availability of a free domain, domain purchase options, and
    pricing
  • Email (15%): Considers if the provider offers full email hosting, or is reselling
    third-party service, and if the email is only transactional or not
  • Website builder (15%): Checks if website builder is available, and it’s user
    friendliness and overall the level of customization allowed.
  • Staging environment (20%): Determines if a staging environment is available, allowing
    for testing changes before going live.
  • FTP & SFTP accounts (10%): Evaluates if and how easily users can access FTP and
    SFTP accounts
  • Git and SSH access (20%): Assess whether Git is integrated into the hosting service and
    if SSH access is provided

7.5
7.5

🏆 Winner ChemiCloud: A reliable hosting solution offering extensive features and competitive pricing.

When comparing Hetzner and ChemiCloud, both providers boast solid features catering to varied user needs. Hetzner stands out with its extensive range of mailboxes, sub-domains, and database options, making it a robust choice for users requiring substantial resources. Additionally, Hetzner provides free phone and email support and features like DDoS protection and 24/7 monitoring, ensuring a secure and reliable service. ChemiCloud, on the other hand, distinguishes itself with its exceptional ease of use, website builder availability, and Pro and Turbo features that increase performance and security. Its offerings include free website migrations, unlimited add-on domains, and a Turbo Cache for enhanced site speed—attracting those who prefer a more user-friendly, value-packed service.

ChemiCloud’s pricing includes free domain registration, which can be a significant deciding factor for new users wanting to minimize initial costs. It also provides a money-back guarantee, adding a layer of assurance for customers wishing to try out their services without long-term commitment. Hetzner charges additional fees for domain registration and extra disk space but compensates with unlimited traffic and a wide selection of supported PHP and CMS options. These unique aspects offer users the flexibility and scalability often sought by developers and businesses. Both hosting providers clearly have strengths that can appeal to different types of users, depending on their specific requirements.

Free domain No Yes
Free SSL Yes Yes
Email hosting Yes Yes
Website builder Not listed Yes
Staging environment Not listed Yes
FTP & SFTP accounts Yes Yes
Git and SSH access Yes Yes
Free backup Yes Yes
Money back guarantee Not listed Yes
In some cases hosting providers offer different features based on various components like a location. As a result in rare cases the features mentioned here can differ from the ones you see on their websites.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Hetzner and ChemiCloud offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Hetzner offers extensive email hosting services, including a significant number of mailboxes, email forwarding, and support for multiple email protocols like Exchange Active Sync and IMAP. It also includes features like autoresponders, spam filters, and virus protection. ChemiCloud provides a range of email features as well, with MailChannel for enhanced email delivery, spam filters, webmail, and autoresponders. ChemiCloud’s pro and turbo plans include additional benefits like increased CPU and RAM allocation, but its email storage is limited to 2 GB per account. Both providers offer robust transactional email capabilities and email hosting services, catering to businesses of all sizes.

Price

Looks at the cost-effectiveness and value for money of each platform.
Score Components:

  • Plan value (40%): What each pricing tier offers.
  • Transparency and clarity (30%): Clearness of pricing structures.
  • Flexibility of plans (20%): Range of options to suit different budgets.
  • Hidden costs (10%): Additional expenses not included in the plan.

7.9
8.3

🏆 Winner ChemiCloud:Exceptionally feature-rich hosting plans with competitive pricing.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

ChemiCloud’s hosting plans offer attractive introductory pricing and a broad range of features. In comparison, Hetzner provides a range of options that cater to different needs, including Webhosting, Cloud hosting, and Managed Server plans. ChemiCloud’s options include features like free domain names and backups, which enhance the value provided despite the temporary discount periods. Hetzner offers solid, reliable options especially for users needing unlimited traffic and a redundant network. Both providers cover essential features, but ChemiCloud edges out with more inclusive freebies and added perks, making it a strong contender for most users.

Level 1€2.09

1 website, 10 GB NVMe SSD Storage, Unlimited traffic, Free SSL, free phone/email support, WordPress installer, DDoS protection, 36.471 TBit bandwidth

Value for price:8.0
Starter$9.95

1 website, 20 GB NVMe Storage, Unlimited Bandwidth, Free Domain, Free Website Migration, 10 Days Backups, Free SSL

Value for price:8.0
Level 4€5.39

1 website, 50 GB NVMe SSD Storage, Unlimited traffic, Free SSL, free phone/email support, WordPress installer, DDoS protection, 36.471 TBit bandwidth

Value for price:8.5
Pro$15.95

Unlimited Websites, 30 GB NVMe Storage, Unlimited Bandwidth, Free Domain, Free Website Migrations, 20 Days Backups, Free SSL, 2x More CPU & RAM

Value for price:9.0
Level 9€10.90

1 website, 100 GB NVMe SSD Storage, Unlimited traffic, Free SSL, free phone/email support, WordPress installer, DDoS protection, 36.471 TBit bandwidth

Value for price:9.0
Turbo$19.95

Unlimited Websites, 40 GB NVMe Storage, Unlimited Bandwidth, Free Domain, Free Website Migrations, 30 Days Backups, Free SSL, 3x More CPU & RAM

Value for price:9.5
Level 19€21.90

1 website, 300 GB NVMe SSD Storage, Unlimited traffic, Free SSL, free phone/email support, WordPress installer, DDoS protection, 36.471 TBit bandwidth

Value for price:9.2
N/A
Level 1€2.09

1 website, 10 GB NVMe SSD Storage, Unlimited traffic, Free SSL, free phone/email support, WordPress installer, DDoS protection, 36.471 TBit bandwidth

Value for price:8.0
WordPress Starter$9.95

1 website, 20 GB NVMe Storage, Unlimited Bandwidth, Free Domain, One-Click WordPress Installs, Free Website Migration, 10 Days Backups, Free SSL

Value for price:8.0
Level 4€5.39

1 website, 50 GB NVMe SSD Storage, Unlimited traffic, Free SSL, free phone/email support, WordPress installer, DDoS protection, 36.471 TBit bandwidth

Value for price:8.5
WordPress Pro$15.95

Unlimited Websites, 30 GB NVMe Storage, Unlimited Bandwidth, Free Domain, One-Click WordPress Installs, Free Website Migrations, 20 Days Backups, Free SSL, 2x More CPU & RAM

Value for price:9.0
Level 9€10.90

1 website, 100 GB NVMe SSD Storage, Unlimited traffic, Free SSL, free phone/email support, WordPress installer, DDoS protection, 36.471 TBit bandwidth

Value for price:9.0
WordPress Turbo$19.95

Unlimited Websites, 40 GB NVMe Storage, Unlimited Bandwidth, Free Domain, One-Click WordPress Installs, Free Website Migrations, 30 Days Backups, Free SSL, One-Click WordPress Staging

Value for price:9.5
Level 19€21.90

1 website, 300 GB NVMe SSD Storage, Unlimited traffic, Free SSL, free phone/email support, WordPress installer, DDoS protection, 36.471 TBit bandwidth

Value for price:9.2
N/A
CX11€4.51

1 website, 20 GB Disk Space, 20 TB Traffic, vCPU: 1, RAM: 2 GB

Value for price:7.8
Cloud 1$54.95

Unlimited websites, 80 GB NVMe Storage, 4 TB Bandwidth, CPU: 2 x 2.20GHz, RAM: 4 GB

Value for price:8.2
CPX11€5.18

1 website, 40 GB Disk Space, 20 TB Traffic, vCPU: 2, RAM: 2 GB

Value for price:7.9
Cloud 2$87.95

Unlimited websites, 160 GB NVMe Storage, 5 TB Bandwidth, CPU: 4 x 2.20GHz, RAM: 8 GB

Value for price:8.3
CX21€6.37

1 website, 40 GB Disk Space, 20 TB Traffic, vCPU: 2, RAM: 4 GB

Value for price:7.9
Cloud 3$153.95

Unlimited websites, 320 GB NVMe Storage, 6 TB Bandwidth, CPU: 6 x 2.20GHz, RAM: 16 GB

Value for price:8.4
CPX21€8.98

1 website, 80 GB Disk Space, 20 TB Traffic, vCPU: 3, RAM: 4 GB

Value for price:8.0
N/A
CX31€29.99

1 website, 240 GB Disk Space, 20 TB Traffic, vCPU: 2, RAM: 8 GB

Value for price:8.1
N/A
CPX31€16.18

1 website, 160 GB Disk Space, 20 TB Traffic, vCPU: 4, RAM: 8 GB

Value for price:8.1
N/A
CX41€20.71

1 website, 160 GB Disk Space, 20 TB Traffic, vCPU: 4, RAM: 16 GB

Value for price:8.2
N/A
CPX41€29.99

1 website, 240 GB Disk Space, 20 TB Traffic, vCPU: 8, RAM: 16 GB

Value for price:8.3
N/A
CX51€39.15

1 website, 240 GB Disk Space, 20 TB Traffic, vCPU: 8, RAM: 32 GB

Value for price:8.3
N/A
CPX51€65.33

1 website, 360 GB Disk Space, 20 TB Traffic, vCPU: 16, RAM: 32 GB

Value for price:8.4
N/A
CAX11€4.51

1 website, 40 GB Disk Space, 20 TB Traffic, vCPU: 2, RAM: 4 GB

Value for price:7.8
N/A
CAX21€7

Hetzner vs Chemicloud: Ease of setup

Evaluates the ease of setting up and migrating websites on the hosting
platform.

Score Components:

  • Site migration (25%): Assesses whether the provider offers tools for site migration,
    either automated or manual, and whether these services are free or require a fee.
  • Admin panel usability (35%): Evaluates the type of admin panel provided, such as the
    standard cPanel or a custom solution, focusing on its accessibility and user-friendliness for both
    technical and non-technical users.
  • Setup features (20%): Examines the availability and ease of use of various setup
    features, including FTP accounts, file managers, email account setup, PHPMyAdmin, and easy CDN
    configuration.
  • Help center quality (20%): Measures the quality and accessibility of the provider’s
    help center resources, including articles and tutorials.

8.0
8.8

🏆 Winner
ChemiCloud:
A user-friendly hosting platform with extensive support and easy setup.

ChemiCloud employs a custom panel called Site Tools, which replaces the traditional cPanel. This interface is designed to be more intuitive and streamlined, enhancing user experience with advanced tools like SG Optimizer and integration of Cloudflare’s CDN to improve website performance and speed. ChemiCloud’s help center is known for its clear and detailed content, which is highly valued by its users.

Hetzner uses the konsoleH administration interface, which is a custom solution designed to manage various server configurations and client accounts. It provides functionalities such as domain registration, email setup, and account management. The interface is designed with technical users in mind, but it is also accessible enough for non-technical users to perform basic tasks. The learning curve might be slightly steeper for beginners compared to a standard cPanel, but the extensive documentation and support can help ease the process.

Both hosting providers offer tools for site migration. Hetzner provides detailed guides and step-by-step instructions for manual migrations. While these are comprehensive, they may require more effort from users. ChemiCloud stands out by offering free and fully managed migration services, ensuring a seamless transfer with no downtime. This makes ChemiCloud a preferable choice for users seeking a hassle-free migration process.


The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. Hetzner offers a wide range of resources alongside 24/7 chat and phone support. ChemiCloud also boasts a detailed help center with an intuitive search function and around-the-clock support via live chat, phone, and ticketing, ensuring comprehensive user support.

User management

Assesses the platforms’ capabilities in managing user roles, permissions, and
accessibility.

Score Components:

  • Role customization (40%): Flexibility in creating and defining user roles and
    permissions.
  • Ease of management (30%): User interface and tools for managing users.
  • Access control (20%): Effectiveness of access control measures for different user
    levels.
  • Scalability (10%): Ability to manage a growing number of users efficiently.

7.8
8.0

🏆 Winner ChemiCloud: User-friendly and versatile user management features for efficient hosting administration.

Comparing Hetzner and ChemiCloud in terms of user roles, permissions, and accessibility, ChemiCloud’s User Manager in cPanel offers a straightforward interface for adding, editing, and deleting user access, making it highly manageable even for less tech-savvy users. Hetzner, while providing robust options for creating groups and setting roles, demands a bit more navigational effort. Both platforms allow the creation of groups or subaccounts, but ChemiCloud’s approach with service-specific access roles (Email, FTP) adds an extra layer of flexibility compared to Hetzner’s more general settings.

User interfaces in both platforms are user-focused but vary in intuitiveness. ChemiCloud leverages cPanel’s User Manager, known for its accessible and friendly design, which consolidates user settings and roles in a single place. Hetzner, on the other hand, relies on a more segmented approach, requiring users to navigate through various settings to manage roles, permissions, and quotas. Though comprehensive, Hetzner’s interface might appear meticulous compared to ChemiCloud’s streamlined cPanel.

In terms of access control measures and managing a growing number of users, ChemiCloud’s role-specific permissions in cPanel provide excellent granularity, making it easier to manage large teams with varying levels of access needs. Hetzner does allow administrators to customize storage quotas and set up SSH access for users, offering thorough control, but it may be less efficient in handling a large number of varied user types. ChemiCloud’s advantage lies in its ease of scaling user management, crucial for businesses with expanding teams.

ChemiCloud User Roles Table:

Role Description Access highlights
Administrator Complete control over the entire cPanel account. Full permissions, including database, email, and web management.
Database Access to database management tools. Create, edit, and manage databases.
Email Access to email administration tools. Create and manage email accounts and settings.
Web Access to website functionality tools. Manage web content, directories, and related tools.

Hetzner User Roles Table:

Role Description Access highlights
Admin Full administrative control over specific groups or users. Manage group settings, user quotas, and additional apps.

Customer support

Evaluates the quality, availability, and scope of the customer support offered by the
hosting provider.

Score Components:

  • Support communication channels (30%): Measures the variety of customer support types
    provided (live chat, chatbot, email, phone, etc.)
  • Availability (20%): Assesses the availability hours for each channel, including 24/7
    support options.
  • Technical support quality (30%): Assesses whether the provider offers comprehensive
    technical support, including hardware upgrades (e.g., HDD to SSD), software installations, and web
    server configuration changes.
  • Enterprise support (20%): Checks if there are dedicated or priority support services
    for enterprise-level customers.

6.3
8.3

🏆 Winner ChemiCloud: ChemiCloud provides a superior customer service experience with extensive support options, including live chat, 24/7 availability, and fast response times, leading to high customer satisfaction.


Phone support







Live chat support







Chatbot







Email/ticket support







Enterprise support
(dedicated agent, priority support)






Hetzner Online and ChemiCloud both offer a variety of customer support options, but ChemiCloud stands out with its 24/7 availability and instant responses through live chat. Hetzner’s support through email and ticketing is generally reliable, but the absence of live chat and occasional slow ticket replies can be a drawback for some users. Hetzner also faces criticism for unresolved billing disputes and account management issues.

ChemiCloud, conversely, ensures quick and efficient support via live chat, with responses within seconds, and ticket resolutions typically in under an hour. Their support is further backed by proactive server monitoring and additional benefits such as a 45-day money-back guarantee and free migrations. This results in a high satisfaction rate, making ChemiCloud a more appealing choice for those who prioritize immediate and comprehensive support.

Hetzner vs Chemicloud: User feedback

Hetzner
6 reviews
4.6 out of 5 stars
Chemicloud
24 reviews
4.9 out of 5 stars

Overall, users find the hosting provider to be highly cost-effective, with robust performance and reliable server infrastructure. Many appreciate the competitive pricing, ease of use, and the ability to scale their projects effortlessly. While the customer support is praised for being helpful and responsive, some users feel it could benefit from slight improvements. Additionally, there are minor suggestions for feature enhancements and a more refined user interface, though these do not detract significantly from overall satisfaction.

ChemiCloud is highly praised for its exceptional customer service, largely attributed to its knowledgeable and responsive support team that is available 24/7. Users appreciate the reliable server performance, user-friendly control panel, and valuable features such as automatic backups and easy setup. Although there are some mentions of limited customization options and storage, the overall sentiment is overwhelmingly positive, highlighting ChemiCloud as a standout hosting provider that delivers on its promises. It is recommended for both small businesses and individuals seeking a dependable and efficient hosting solution.

Hetzner vs Chemicloud: FAQ

Which platform is better suited for hosting WordPress websites?


ChemiCloud is better suited for hosting WordPress websites as it offers specialized tools such as one-click installs, staging environments, and comprehensive WordPress plans. Hetzner does not provide specific WordPress hosting, making ChemiCloud the preferable option for users looking to optimize their WordPress experience.

Are both platforms suitable for beginners?


ChemiCloud is more suitable for beginners due to its user-friendly cPanel interface, one-click app installer, and free website migrations. Hetzner, although reliable, has a steeper learning curve with its custom konsoleH administration interface, which might be challenging for inexperienced users.

Which hosting service offers better security features?


Both Hetzner and ChemiCloud offer robust security features, but ChemiCloud has a slight edge with advanced tools like Imunify360, KernelCare for rebootless kernel updates, and CageFS for tenant isolation. Hetzner provides comprehensive mail security, daily backups, and ISO 27001 certified data centers, but doesn’t include some of the advanced proactive defenses found in ChemiCloud.

Which platform offers better customer support?


ChemiCloud provides superior customer support with 24/7 availability, live chat, and quick response times. In contrast, Hetzner offers reliable email and phone support but lacks the immediacy of live chat, leading to less responsive overall support when compared to ChemiCloud.

Which hosting service offers more scalability options for growing websites?


ChemiCloud offers flexible elastic scaling that automatically adjusts resources based on traffic demands, making it very convenient for growing websites. Hetzner requires more manual management for scalability, with features like load balancers and high-performance hardware, but lacks the seamless and user-friendly scalability of ChemiCloud.

How do the providers handle email hosting and what features are included?


Hetzner provides extensive email hosting services, including numerous mailboxes, email forwarding, and support for protocols like Exchange Active Sync and IMAP. ChemiCloud also offers a range of email features with MailChannel for enhanced delivery, spam filters, and autoresponders, though its email storage is limited to 2 GB per account. Both platforms offer robust email hosting suitable for businesses of all sizes.

    The making of this blog

    We followed a clear, step-by-step process to write and research this article.

    Share article

    Leave a comment

    Your email address will not be published. Required fields are marked *

    Your email address will never be published or shared. Required fields are marked *

    Comment*

    Name *